Best channel ever! Tom's clear and straightforward presentation of useful info is always appreciated. Rivian is smart to associate their brand with his.
Suggestion for Rivian: R&D into charger/vechicle tech that enables the car to dock and self-charge (like a roomba). I should be able to drive to a charging station, hit a button a just walk out of my Rivian and it'll do the rest.
How is dispenser rating information shared with CPOs/EMSPs so they can act on problems uncovered by the rating system? Do they pay to subscribe to an API from Rivian? Is there a communication channel for them to signal that the flagged problem has been fixed?
Thank You Wassym and Team! Just got our R1S a few weeks ago and already have a 2500 mile road trip under our belt. I've owned a lot of EVs (ID4, Tesla 3 and Y, etc.) and I feel that the Rivian software is already far superior, especially the Navigation system. The "Are We There Yet" feature will be a HIT with our kids. Keep up the good work your customers really do appreciate it! And Thank You Tom for the great interview!
I will raise this feature request even higher - ABRP can use CANbus dongles, so the app could have access to charging power and connection time, etc. for non-Rivian vehicles. If they can extend this feature completely to connected ABRP users, that would be awesome.
This sounds great, but how would a poorly-rated station that fixes its issues get updated? It sounds like low-rated stations won't get much use, which means it would be stuck at its lower rating.
@@StateOfChargeWithTomMoloughney But if Rivian stops routing drivers there (which is the entire point of this rating, isn't it?), it seems like they won't get that data. I'm curious if they'll occasionally route people to a low-rated charger as test-subjects, just to break any viscous cycles that might exist.
As a Rivian Owner, I appreciate this update. In regards to above question, There may be cases where customers may need to use low rated locations due to their battery levels, need to stop for something else etc. They may also incorporate some other methods by which ratings are collated to give better information for all owners out there. Let's not assume we or Rivian have all the answers. It is iterative and improving. Good luck.
@IvanSchustak They won't stop routing there. The owner can filter out the low scoring sites in the navigation. But a lot of drivers don't always use the navigation to choose sites, they choose them themselves- that's how I do it. The low scoring sites will still get utilized and if they improve so will their scores.
Love the updates and Wassym is such a wonderful ambassador for Rivian. My ask is, and I've sent in the request a few times, is that Rivian add more charging networks. There are multiple networks they don't have and it's caused issues with road trips. Circle K's network is a prime example of a network they don't have.
I’m not a Rivian driver but I’m curious. Does this mean you don’t see the charger at all or is it under “other networks” or whatever that’s called? I drive a Kia and I have the issue of both chargers missing completely in the navigation and many showing under other instead of showing under a network e.g. Circle K.
@@tomm5936 You can't see it at all...which is obviously an issue for navigation, but even if you know the charger is there, and head to it, the car doesn't know to precondition. This has to be addressed.
Tom, it would be fantastic if the charging cost data were available for L1/L2 home charging all the owner would need to do is set the Utility rate. Imagine stepping in your vehicle in the morning and the first thing you see is SOC with the Amount added and cost for the last session with maybe running monthly total.
Yes it would be good. But I think with the way providers and utility brokers are scattered around, I think getting the data may be challenging and perhaps even expensive for now.
I wish the stop using the term public chargers. The proper term should be open chargers or universal chargers. Public chargers should only be used to designate the ones put in by government such as local municipalities chargers.
Is there some sort of redemption process for charging locations that are graded below B? Say that a charge location that was given an F changed ownership, and the new owner has invested significantly to re-build the location and improve charging there. How can that charging provider ask to get their location re-scored. Also if a charge point operator is graded below B, are they notified that all Rivian customers are being advised to avoid that location. At least in Plug Share, if a change location gets a low score there, that score is publicly available to everyone. Not so in the Rivian app.
I have an issue with rivians map app and charging. I mostly charge at home. But most of the 350kw chargers I use to top off on occasion are listed on the map as 100/150kw chargers and my battery wont precondition. Rivian needs a manual Precondition button. It’s been like this for a year. It’s evolve ny.
Hi Tom, great interview. We need to get an answer to how a station will get reevaluated. Imagine an EA station gets bad sessions and gets a lower grade to the point that it falls bellow a B, so Rivian's algorithm will stop sending people to it. But image EA comes around and fixes the station. How do people or the software discover the new state of the station and reevaluate the sessions. I think Wassym explained 200 sessions are needed for them to give a station a grade. So how will a station that has fallen out of the top tier ever get the 200 new sessions needed to get a new grade.
If this update fixes the sw issue of Rivians not able to initiate charging at Electrify Canada and Petro Canada, I will be happy if it does nothing else.
That's a double edged sword. Some one externally could taint the data, like EA has been doing by saying everything is 99% up time. Rivian could skew the data to benefit themselves as well.
Fabulous update. I'm still scratching my head on why Rivian doesn't have an API account for EA to expose availability in the NAV not to mention plug and charge. EA should really simplify this (give it for free) if they want people to stop at their chargers but they don't seem to care.
Rivian really has impressed me a lot, I am considering investing in the company since the stock price is pretty low right now, and I believe it will go back up in the coming years with their design direction, and the most importantly the people running the company.
You can filter the display but it doesn’t seem to use that filter when choosing chargers. I am eagerly awaiting my NACS adapter like nearly all Rivian owners. I have “needs adapter” filtered out in my R1T because I don’t have my adapter yet. Yesterday the truck decided I needed to charge to make my destination and it chose a Tesla supercharger along the route and properly displayed “adapter needed.” It shouldn’t be picking these or there should be a way to filter out these from the routing system for those of us without the adapter yet. There were lots of other choices in the general area including a magic dock station that would have worked. Ultimately we went to a RAN station nearby. Again, something that works for what I have available.
I don’t know if Wassym will read these comments - I’m curious if the score is based on bad dispensers, too? I mean, if a site has 6 stalls, but only 4 work at all, but those 4 work perfectly, it would probably get a good score, because when people plug in, they’ll succeed. (On that note, when will EA stall availability start showing? It shows in my Ford navigation system, but not my Rivian.)
My update is complete, and I have answered my own question - I mapped a route that is “out and back”, ~180 miles each way. So of course I’ll need to charge at least once. It wants me to stop at a station close to the “midpoint destination” for an hour! And that station has an “A”, yet two of its six dispensers are shown as offline, and three more are currently in use! That should *NOT* be an “A”.
@@AnonymousFreakYT I think it's an A if you can charge there successfully like you originally surmised. You only need one station. Would it get an A if it were a 4 station site with three in use? I'm sure they have a weighted rating system but you are right, they won't know how long you sat in a Q waiting to charge. They should take kwh cost and session fees into account as well as speed and availability. The car can crowd source much of this data.
@@LarsDennert “in use” I can understand. But when one third of the dispensers are completely “out of order” - that’s bad. That deserves a drop in grade.
The Rivian stations use three-way power share per charger, so that if only one Rivian is plugged into of three stalls connected to that charger, you get full power. But if another plugs in on that same string, then it's split 2 way for a maximum of 150kw. And if a third plugs in, the max is only 100kw max. Furthermore, if they don't move the port on the R2 and R3 to be able to charge on Tesla V3 stalls without carrying around an extension or taking 2 spots, they are going to lose massive sales. And they're not going to survive.
Standby fees are a huge drag on the cost. Also, they are still accepting feedback on the R2 port. People who tow or carry accessories (bikes) don't want it in the back either. Only the first CCS car at a Tesla station needs to take two spots. The next ones can pull up and block/use only one like any other car by parking next to another CCS car. The formula for adding CCS vehicles is n-1 stations usable where n is the number of stations.
Hi Tom We need more info about the new R2 software and new FSD. We as a community are excited to learn about new vehicles. If you have chance to talk to RJ or other members ask them. That keeps viewers guessing. thanks thanks 😊
This. ABRP already has this integrated into the app with a five-star system, plus listed amenities. Hopefully this isn't removed from ABRP and kept only for RIVIAN users. What I do hope comes is more charging networks connected so one can see how many stalls are occupied.
@@dennisschlieckau8723 I didn’t hear that, but I would’ve expected Tom to ask questions in that context, how much of this comes from ABRP integration….
Rivian rating chargers is a fundamentally flawed concept and poor use of their limited development resources. We care about what a charger is doing today, not last month, not on average. A “D” rated charger could recently have been repaired, upgraded or replaced. An “A” rated charger could recently have been vandalized or be experiencing problems. Limited sample size - Rivian does not have enough vehicles on the road to provide statistically valuable information. There’s no granularity around the rating to help inform decisions. Rivian just got access to the largest and most reliable charging network, Tesla, so why burn your precious development cycles on this project when there are so many other much needed software improvements. To sell more vehicles and keep existing customers happy, Rivian needs to pick up the pace on substantive new features and functions. Rating chargers does not move the needle. I’m tired of hearing what nice guys Wassym and RJ are. Demand is slowing, Rivian has been plagued with poor execution and they’re driving the company into a death spiral.
It’s great that Rivian recognizes your work. Good on you, Tom!
Best channel ever!
Tom's clear and straightforward presentation of useful info is always appreciated.
Rivian is smart to associate their brand with his.
Suggestion for Rivian: R&D into charger/vechicle tech that enables the car to dock and self-charge (like a roomba). I should be able to drive to a charging station, hit a button a just walk out of my Rivian and it'll do the rest.
How is dispenser rating information shared with CPOs/EMSPs so they can act on problems uncovered by the rating system? Do they pay to subscribe to an API from Rivian? Is there a communication channel for them to signal that the flagged problem has been fixed?
Best EV on the market. I’m a former model 3 and Y owner. Most accurate battery as well
Thank You Wassym and Team! Just got our R1S a few weeks ago and already have a 2500 mile road trip under our belt. I've owned a lot of EVs (ID4, Tesla 3 and Y, etc.) and I feel that the Rivian software is already far superior, especially the Navigation system. The "Are We There Yet" feature will be a HIT with our kids. Keep up the good work your customers really do appreciate it!
And Thank You Tom for the great interview!
I wonder if the ratings will show up in ABRP? Rivian bought that app but hasn't really done much with it yet as far as I can tell.
I will raise this feature request even higher - ABRP can use CANbus dongles, so the app could have access to charging power and connection time, etc. for non-Rivian vehicles. If they can extend this feature completely to connected ABRP users, that would be awesome.
Thank you for helping people :)
Thank you for coming on again Wayssm!
This sounds great, but how would a poorly-rated station that fixes its issues get updated? It sounds like low-rated stations won't get much use, which means it would be stuck at its lower rating.
I suspect the rating will improve after a few Rivian owners use it and have a good experience
@@StateOfChargeWithTomMoloughney But if Rivian stops routing drivers there (which is the entire point of this rating, isn't it?), it seems like they won't get that data. I'm curious if they'll occasionally route people to a low-rated charger as test-subjects, just to break any viscous cycles that might exist.
As a Rivian Owner, I appreciate this update.
In regards to above question, There may be cases where customers may need to use low rated locations due to their battery levels, need to stop for something else etc.
They may also incorporate some other methods by which ratings are collated to give better information for all owners out there.
Let's not assume we or Rivian have all the answers. It is iterative and improving. Good luck.
@IvanSchustak They won't stop routing there. The owner can filter out the low scoring sites in the navigation. But a lot of drivers don't always use the navigation to choose sites, they choose them themselves- that's how I do it. The low scoring sites will still get utilized and if they improve so will their scores.
I had the same question. Thanks for asking!
Wassym subsequently answer my question during the interview. The collaboration is wonderful to make this whole process seamless
I am literally installing the update to my R1T right now while watching this video! The timing could not be more perfect. Thanks!!
Love the updates and Wassym is such a wonderful ambassador for Rivian. My ask is, and I've sent in the request a few times, is that Rivian add more charging networks. There are multiple networks they don't have and it's caused issues with road trips. Circle K's network is a prime example of a network they don't have.
I’m not a Rivian driver but I’m curious. Does this mean you don’t see the charger at all or is it under “other networks” or whatever that’s called? I drive a Kia and I have the issue of both chargers missing completely in the navigation and many showing under other instead of showing under a network e.g. Circle K.
@@tomm5936 You can't see it at all...which is obviously an issue for navigation, but even if you know the charger is there, and head to it, the car doesn't know to precondition. This has to be addressed.
@@RedlineR1S thanks. Same issue in my Kia.
Seems like a valid request - perhaps Rivian are being denied data from those networks?
Great interview with WB. Looking forward to receiving the update. Rivian OTA's continue to impress.
Awesome job by the Rivian Team!!
Hey Rivian, for a better charging experience, give us owners youtube, Netflix and a web browser
Nice to see Wassym back. Looking forward to getting this OTA!
Thanks Tom.
Tom, it would be fantastic if the charging cost data were available for L1/L2 home charging all the owner would need to do is set the Utility rate. Imagine stepping in your vehicle in the morning and the first thing you see is SOC with the Amount added and cost for the last session with maybe running monthly total.
Yes it would be good. But I think with the way providers and utility brokers are scattered around, I think getting the data may be challenging and perhaps even expensive for now.
I wish the stop using the term public chargers. The proper term should be open chargers or universal chargers. Public chargers should only be used to designate the ones put in by government such as local municipalities chargers.
Is it collecting this information by site or by stall/site? Also if a stall is down and no plug-in is performed does it include that in its rating?
Thank You for All that you are doing for our Planet Earth...
. Peace.. Shalom.. Salam.. Namaste
🙏🏻 😊 ✌ ☮ ❤ 🕊
Is there some sort of redemption process for charging locations that are graded below B? Say that a charge location that was given an F changed ownership, and the new owner has invested significantly to re-build the location and improve charging there. How can that charging provider ask to get their location re-scored. Also if a charge point operator is graded below B, are they notified that all Rivian customers are being advised to avoid that location. At least in Plug Share, if a change location gets a low score there, that score is publicly available to everyone. Not so in the Rivian app.
Another great interview, Tom. You continue to improve my perception of Rivian every time they come up.
I have an issue with rivians map app and charging. I mostly charge at home. But most of the 350kw chargers I use to top off on occasion are listed on the map as 100/150kw chargers and my battery wont precondition. Rivian needs a manual Precondition button. It’s been like this for a year. It’s evolve ny.
Hi Tom, great interview. We need to get an answer to how a station will get reevaluated. Imagine an EA station gets bad sessions and gets a lower grade to the point that it falls bellow a B, so Rivian's algorithm will stop sending people to it. But image EA comes around and fixes the station. How do people or the software discover the new state of the station and reevaluate the sessions. I think Wassym explained 200 sessions are needed for them to give a station a grade. So how will a station that has fallen out of the top tier ever get the 200 new sessions needed to get a new grade.
If this update fixes the sw issue of Rivians not able to initiate charging at Electrify Canada and Petro Canada, I will be happy if it does nothing else.
I really do not get what is the buzz here. Simple feature that is based on basic charging sessions data. Unless I missed something big....
Is rivian collaborating with Tesla to share this technology since they are sharing their charging stations with only rivian and ford?
That's a double edged sword. Some one externally could taint the data, like EA has been doing by saying everything is 99% up time. Rivian could skew the data to benefit themselves as well.
Fabulous update. I'm still scratching my head on why Rivian doesn't have an API account for EA to expose availability in the NAV not to mention plug and charge. EA should really simplify this (give it for free) if they want people to stop at their chargers but they don't seem to care.
good video for rivians owneres
If a station is rated with a lower grade, can that station improve its grade with improved performance over time?
Rivian really has impressed me a lot, I am considering investing in the company since the stock price is pretty low right now, and I believe it will go back up in the coming years with their design direction, and the most importantly the people running the company.
You can filter the display but it doesn’t seem to use that filter when choosing chargers. I am eagerly awaiting my NACS adapter like nearly all Rivian owners. I have “needs adapter” filtered out in my R1T because I don’t have my adapter yet. Yesterday the truck decided I needed to charge to make my destination and it chose a Tesla supercharger along the route and properly displayed “adapter needed.” It shouldn’t be picking these or there should be a way to filter out these from the routing system for those of us without the adapter yet. There were lots of other choices in the general area including a magic dock station that would have worked. Ultimately we went to a RAN station nearby. Again, something that works for what I have available.
It would be great if it showed the prices
Not being a riving owner this is the way to 22:24 go. All manufacturers work against a common goal, a better charging experience for every customer.
Another great interview Tom. Any idea when Rivian opens up the RAN to everyone??
I don’t know if Wassym will read these comments - I’m curious if the score is based on bad dispensers, too? I mean, if a site has 6 stalls, but only 4 work at all, but those 4 work perfectly, it would probably get a good score, because when people plug in, they’ll succeed. (On that note, when will EA stall availability start showing? It shows in my Ford navigation system, but not my Rivian.)
My update is complete, and I have answered my own question - I mapped a route that is “out and back”, ~180 miles each way. So of course I’ll need to charge at least once. It wants me to stop at a station close to the “midpoint destination” for an hour! And that station has an “A”, yet two of its six dispensers are shown as offline, and three more are currently in use! That should *NOT* be an “A”.
@@AnonymousFreakYT I think it's an A if you can charge there successfully like you originally surmised. You only need one station. Would it get an A if it were a 4 station site with three in use? I'm sure they have a weighted rating system but you are right, they won't know how long you sat in a Q waiting to charge. They should take kwh cost and session fees into account as well as speed and availability. The car can crowd source much of this data.
@@LarsDennert “in use” I can understand. But when one third of the dispensers are completely “out of order” - that’s bad. That deserves a drop in grade.
Mark Ass Brownly brought me here.
That's Markeeeez! 😁
Rivian losing $33,000 per vehicle sold??? how long can they survive 😊😊😊😊
stupid score from rivian..make sure 100٪ work only 5 to 6 stations each sites...
When are you going to interview VW CEO and tell him how frustrated VW customer are?
I hope Rivian will provide options to use Apple Carplay and Android auto in the future. Give the customers the choice on what they want to use.
Great video, Tom! When will you be posting your video on the R2? I saw you at the R2 event in NY.
Still think this will be flawed because i see so much customer error when they try charging, which wilk cause the truck to think it could not charge.
Great video! Good ideas that Rivian is implementing. Now also get the EA data feed accurate to know how many chargers are in use.
Does the rating include cost? Sometimes chargers can have much different rates.
I charge 99% percent on military base, I am a military veteran.
Tom - it would be great if you could review the Lucid home charger.
Can they put this in Rivian app so the rest of us can see the ratings?
The Rivian stations use three-way power share per charger, so that if only one Rivian is plugged into of three stalls connected to that charger, you get full power. But if another plugs in on that same string, then it's split 2 way for a maximum of 150kw. And if a third plugs in, the max is only 100kw max.
Furthermore, if they don't move the port on the R2 and R3 to be able to charge on Tesla V3 stalls without carrying around an extension or taking 2 spots, they are going to lose massive sales. And they're not going to survive.
Standby fees are a huge drag on the cost. Also, they are still accepting feedback on the R2 port. People who tow or carry accessories (bikes) don't want it in the back either. Only the first CCS car at a Tesla station needs to take two spots. The next ones can pull up and block/use only one like any other car by parking next to another CCS car. The formula for adding CCS vehicles is n-1 stations usable where n is the number of stations.
Very cool interview, nice work on this!
Hi Tom
We need more info about the new R2 software and new FSD. We as a community are excited to learn about new vehicles. If you have chance to talk to RJ or other members ask them. That keeps viewers guessing. thanks thanks 😊
Great interview! Question: Will this rating system trickle down to the ABRP app?
I want to know the EA station grade in Bedford, PA. It seems like 50% of the time, 2 of 4 are broken.
Didn’t Rivian buy ABRP? No mention of that…
This. ABRP already has this integrated into the app with a five-star system, plus listed amenities. Hopefully this isn't removed from ABRP and kept only for RIVIAN users. What I do hope comes is more charging networks connected so one can see how many stalls are occupied.
He did mention ABRP is part of the Rivian Team.
@@dennisschlieckau8723 I didn’t hear that, but I would’ve expected Tom to ask questions in that context, how much of this comes from ABRP integration….
@@JohnCap523 At 4:38 He mentions ABRP , “which is part of the team now”
@@dennisschlieckau8723 Yes, but no questions about whether ABRP is part of the topic being discussed.
The OTA just became available to my Rivian, I’ll be testing in an hour!
The more I see of these efforts, the more psyched I am in getting a Rivian!
Rivian rating chargers is a fundamentally flawed concept and poor use of their limited development resources. We care about what a charger is doing today, not last month, not on average. A “D” rated charger could recently have been repaired, upgraded or replaced. An “A” rated charger could recently have been vandalized or be experiencing problems. Limited sample size - Rivian does not have enough vehicles on the road to provide statistically valuable information. There’s no granularity around the rating to help inform decisions. Rivian just got access to the largest and most reliable charging network, Tesla, so why burn your precious development cycles on this project when there are so many other much needed software improvements. To sell more vehicles and keep existing customers happy, Rivian needs to pick up the pace on substantive new features and functions. Rating chargers does not move the needle. I’m tired of hearing what nice guys Wassym and RJ are. Demand is slowing, Rivian has been plagued with poor execution and they’re driving the company into a death spiral.
Nice update Rivian but what are you trying to catch up to a level of sophistication that Tesla has been at for 10 years.