Great idea to cross train on all systems. We’ve implemented this recently too. It’s no longer valid to say “oh I just do lights or I just do sound” we really need to be all rounders. This is especially important when you tour. If audio for example gets their set up finished but lighting are having issues, pitch in and help. We are a team after all. Keep up the good work SC 🖖
You are spot on Scott...couldn't agree more. We are all so busy with never enough time and time is money.... think this is why we (as in everyone), continues to normalize chaos and the people on the other end either get angry or accept it as the new norm....it's too bad. For us, we are always trying to improve something at each gig.
Jeez. The more I watch, the more I’m glad I got out of the Presonus ecosystem before the series III. I never had these kinds of issues with the ai series and rack mounts. And them not repairing at the factory anymore is way worse. I won’t deal with full compass. They are always the highest cost over anyone else on all their products. I really have to hand it to you, Bart. That’s some loyalty.
This is the first time we have experienced issues with a PreSonus mixer. The RM Series are tanks! We will just see how the service goes as manufacturer service is what we prefer.
Even with several unfortunate issues arising at this gig, as expected, The Sound Couple pushed their way through those issues. And, fortunately for us, we get to watch and learn from the way a professional production company responds to problems. The use of the Shure “Wireless Workbench” software shows signs of becoming an anchor point for future gigs, where wireless issues between different sets of wireless mics and wireless in-ears have presented conflicts in the past. The idea of cross-training, so that each team member can learn in a logical and step-by-step basis the set-up of equipment for which each one is not normally responsible represents a very important lesson for all of us who work with specific responsibilities at gigs. As always, I must tip my hat to Bart and Stacy for giving us another video rich with learning opportunities. I’m also glad they were able to get the van serviced. And, even with a hefty price tag, this vehicle has lasted a great many years and provided transportation to untold numbers of venues. Perhaps someday, we can hear some stories from the van itself. I imagine the van has many tales it could tell.
Hi Dean - viewers may be surprised that we aren't more versed in what we each do...especially Bart. That just shows you how much we have a system down...and just like anything else, if you don't do it, you can forget or the other person keeps refining the process. We absolutely love our van and hope it will carry us through to the end...It certainly has a lot of stories and many more coming up. One we will never forgot was an infamous wedding years ago at a farm. We were assured we would have no problem getting in/out. Well, our night concluded with being knee-high stuck in mud...we finally were able to wake someone up to get the tractor and pull us out! Wireless Workbench has been a great addition to our arsenal.....stay tuned, much more coming!
Thanks for another great video. A great companion tool for Wireless Workbench is the RF Explorer. It allows you to scan the RF spectrum in real time and can create a scan input file for Wireless Workbench to use. You can also scan / monitor independently, mid gig. It is amazing how much the RF Spectrum can change once the gig gets going. Security using radios etc. it’s great to be able to see. I believe it
That is our Total Trolley cart. Love the versatility and the ladder comes in handy for this vertically challenged person. Sadly, they are no longer made, but I found a version that looks pretty similar here: www.tractorsupply.com/tsc/product/kerry-kart-4-in-1-utility-cart-green-kk-grn-1597991?cid=Shopping-Google-Product-1597991&gad_source=1&gbraid=0AAAAAD3fmFN5CQCvtmBUjJOVNQRo3EJGC&gclid=CjwKCAiAxreqBhAxEiwAfGfndNYVHA8GLCcse9BCDyqLPs8qpCirmMvumsoM5ifKeslLwltpejxZyRoCAJ0QAvD_BwE
With the Blizzard Light bars, if you have a blank wall behind the stage, it would make a really cool effect if you place them on the floor, giving a really nice wash up the wall.
The iPad connection issue - one thing I did that came in and absolutely saved me one time was carry a 100’ Ethernet and an Ethernet to lightning adapter. Wifi went down on a gig, I hopped on stage and threw the Ethernet into the crowd and just kept mixing.
Mystery kit; I know everything I have, but I'm not entirely sure where some things have come from. I run Trantec wireless microphones, and have handheld mics as well as belt packs... I seem to have far more receivers than mics and mic packs, yet I've not got a clue how...
It surprises me to an extent that you are willing to spend a good amount of money for quality gear, but sort of cheap out on your WiFi. With the help of an IT guy, I put together a Ubiquity system consisting of a control unit, a POE box (and a switcher box since i needed one for my Behringer/Midas rig), and a UAP-AC-M-PRO wide area outdoor access point. We've run shows with over 8000 in attendance, with FOH around 125' away, using an iPad with no dropout issues. The thing will broadcast up to 600', and people use these to throw wifi to sheds, workshops, etc that are elsewhere on their property. Some say, "Well, the iPad has to be able to broadcast back", and while I understand that, I have mine set to try 5g first up to 100', which works pretty much all the time), and it flips seamlessly to 2.4 if 5 starts slipping. It's somewhat large, but I have it mounted to a small lighting bar (which gets it up off the ground, helping line of sight), and place it on a tripod stand at sidestage within cat5 cable distance from the rack. You could, however, clamp it to just about anything. The best thing i can say, is that everywhere we go with this thing, its the strongest wifi source in the area.
Thank you for your comment as it certainly provides some points to ponder and think about. My day job is in IT technology, so I feel that I have a handle design and architecture (but certainly not on all products) and one thing that is paramount problem resolution is to be able to reproduce issues. This will assist in identifying and solving the right problem. I maintain that our wifi router is pro grade, but it is aging. I will also concede that some problems are difficult to reproduce so they will linger on. We hesitate to simply throw money at a problem without evidence to know that replacing it will resolve....however, since this video, we have purchased a new iPad Pro and Mini to replace our aging fleet of devices. Also, I believe our Netgear Hotspot (which this is the first gig we used it on), was unstable and is better now after some updates. So a combination of aging devices and flaky devices brought on a perfect storm. Happy to report that we have had several flawless gigs since this video!
Suggestion if you are not already doing this... If you are using a sub on each side of the stage, do NOT send the exact same sound to both. For example, if the bass player is on stage right, pan the bass a bit stage left and the kick a bit stage right. That way each sub produces a slightly different output and there is less cancellation and combing effect out front. Just a thought..
In our opinion...this ultimately falls on the drummer...and a drummer that plays to the room, and understands their role has the right gear for the gig....and those that don't get it are sitting at home on the couch. If they are there, the Sound Couple will likely not be at that gig. Singers can help by keeping their body between the mic and kit and also to also put the drummer in their place as it really frustrating for us to see a vocalist struggling because the drummer doesn't get it. I personally cannot stand a drummer that is cymbal happy with crashing every beat...yes there is some music that calls for it, but we don't mix those shows. I put up with that for too long in a band I was in years ago, and never ever never again!
@@thesoundcouple I wonder if you should go into to your wireless router settings and set up some IP address reservations for the iPads. Maybe the connection issues you are having is IP Address related
We use primarily PreSonus gear featuring: PreSonus UC Surface & 32R PreSonus CDL12 PreSonus CDL18s PreSonus SW5E PreSonus NSB Stageboxes PreSonus AVB-D16 PreSonus 328AI loudspeakers PreSouns 18sAI PreSonus EarMix Furman power conditioning Mixing Consoles: PreSonus Series 3 In addition some other critical gear we use on a regular basis are: Apple Products: MacBook Pro and iPads Shure ULXD4Q with Shure Beta58 capsules and other Shure microphones. Sennheiser Microphones for instruments and drums NowSonic Stage Router Pro for wireless networking Apple iPads and MacBook Pro's Luminair light control with Enttec ODE interface Chauvet lighting products Blizzard lighting products Donner DMX 2.4GHz wireless dongles
We installed a new rear bumper (by Move) and had LED lights mounted in them. There is nothing particularly unique about these, but here is the link if you are specifically interested in what we have: www.movebumpers.com/products/side-ditch-led-light-pods
Ahhhh...we got them off of Amazon but the ones we purchased are no longer available. These look very similar: www.amazon.com/Brighter-Anti-glare-Headlights-Compatible-Cherokee/dp/B09CQDCH7D?th=1@@zarkentertainmentdjaudiovi7388
I got my 24r two months ago. first few gigs worked fine.. now i have to send it for repairs due to cold start issue.. what does that mean? idk.. but stopping my investment until i get this one figured out.
Don't blame you...this one has been in repair twice and now has been solid ever since....it's been really stressful for the band and thankfully we have been there to manage it for them. Unfortunately, I am thinking that PreSonus experienced a defective parts run during manufacturing. To keep it in perspective, we have never had a hardware issue with any of our PreSonus mixers, and things do happen in this world. All work was performed on warranty (less some shipping), so they have stepped up to resolve the issues we have reported to them. I do think that all manufactures should step up and be transparent and proactively resolve issues that are a result of known manufactures defects...seems like good business to me.
These places should get support from a good architect. Left Boxes are against the wall and not a good situation for sound. Good job though. Greetings from Turkiye..
at around 25:00 in, while you're wiring up the drum kit... instead of labelling your drum loom with numbers, why not label them with what they should plug into? 1-kick in, 2- kick out, 3- snare top, 4- snare bottom, 5- hats, 6- tom 1, 7- tom 2, 8- tom 3 ,9 OH SR ,10 - OH SL etc... would save a lot of confusion here lol
You bring up a great idea, if we always worked with the same band. We end up working with a variety of drummers with multiple sized kits, so sometimes we have more floor toms and snares! Great thought though!
@@thesoundcouple yeah, I build my generic looms to accommodate most drum kits, and just add extra single lines if there’s extra toms, or second snare/SPD whatever the case may be
Aahhh...once you cross, you can't go back! But we discovered a parallel universe when we went with powered speakers....so that's our answer to more cables!
Great idea to cross train on all systems. We’ve implemented this recently too. It’s no longer valid to say “oh I just do lights or I just do sound” we really need to be all rounders. This is especially important when you tour. If audio for example gets their set up finished but lighting are having issues, pitch in and help. We are a team after all. Keep up the good work SC 🖖
You are spot on Scott...couldn't agree more. We are all so busy with never enough time and time is money.... think this is why we (as in everyone), continues to normalize chaos and the people on the other end either get angry or accept it as the new norm....it's too bad.
For us, we are always trying to improve something at each gig.
Jeez. The more I watch, the more I’m glad I got out of the Presonus ecosystem before the series III. I never had these kinds of issues with the ai series and rack mounts. And them not repairing at the factory anymore is way worse. I won’t deal with full compass. They are always the highest cost over anyone else on all their products. I really have to hand it to you, Bart. That’s some loyalty.
This is the first time we have experienced issues with a PreSonus mixer. The RM Series are tanks! We will just see how the service goes as manufacturer service is what we prefer.
Thanks for sharing. Cross training is necessary for the future, and it does take more time than you think. Hang in there!
Thanks! Time seems like it can be the most difficult thing to manage. It makes sense since there are so many moving parts to any event.
EWI??? Love Mark and Liz. Awesome folks.
We have some EWI stuff....are they associated?
Even with several unfortunate issues arising at this gig, as expected, The Sound Couple pushed their way through those issues. And, fortunately for us, we get to watch and learn from the way a professional production company responds to problems.
The use of the Shure “Wireless Workbench” software shows signs of becoming an anchor point for future gigs, where wireless issues between different sets of wireless mics and wireless in-ears have presented conflicts in the past.
The idea of cross-training, so that each team member can learn in a logical and step-by-step basis the set-up of equipment for which each one is not normally responsible represents a very important lesson for all of us who work with specific responsibilities at gigs.
As always, I must tip my hat to Bart and Stacy for giving us another video rich with learning opportunities. I’m also glad they were able to get the van serviced. And, even with a hefty price tag, this vehicle has lasted a great many years and provided transportation to untold numbers of venues. Perhaps someday, we can hear some stories from the van itself. I imagine the van has many tales it could tell.
Hi Dean - viewers may be surprised that we aren't more versed in what we each do...especially Bart. That just shows you how much we have a system down...and just like anything else, if you don't do it, you can forget or the other person keeps refining the process.
We absolutely love our van and hope it will carry us through to the end...It certainly has a lot of stories and many more coming up. One we will never forgot was an infamous wedding years ago at a farm. We were assured we would have no problem getting in/out. Well, our night concluded with being knee-high stuck in mud...we finally were able to wake someone up to get the tractor and pull us out!
Wireless Workbench has been a great addition to our arsenal.....stay tuned, much more coming!
That transition at 16:37 had me thinking I was dropping my phone, haha.
Just making sure you are awake....we appreciate the fact you lasted that long!
With the ipads, sometimes try closing the app, turn wifi off-on, and try the app again.
Ahhh...I believe it, but doesn't make much sense as to why!
Thanks for the heads up on Wireless Workbench it will come in handy on my next gig.
Keep us posted!
Thanks for another great video. A great companion tool for Wireless Workbench is the RF Explorer. It allows you to scan the RF spectrum in real time and can create a scan input file for Wireless Workbench to use. You can also scan / monitor independently, mid gig. It is amazing how much the RF Spectrum can change once the gig gets going. Security using radios etc. it’s great to be able to see. I believe it
...and the plot thickens. Thanks for sharing!
What brand of cart, the yellow wheeled one, do you have? It looks rugged and I need something like yours. Great video, thanks!
That is our Total Trolley cart. Love the versatility and the ladder comes in handy for this vertically challenged person. Sadly, they are no longer made, but I found a version that looks pretty similar here: www.tractorsupply.com/tsc/product/kerry-kart-4-in-1-utility-cart-green-kk-grn-1597991?cid=Shopping-Google-Product-1597991&gad_source=1&gbraid=0AAAAAD3fmFN5CQCvtmBUjJOVNQRo3EJGC&gclid=CjwKCAiAxreqBhAxEiwAfGfndNYVHA8GLCcse9BCDyqLPs8qpCirmMvumsoM5ifKeslLwltpejxZyRoCAJ0QAvD_BwE
They still have a duty of care
With the Blizzard Light bars, if you have a blank wall behind the stage, it would make a really cool effect if you place them on the floor, giving a really nice wash up the wall.
Agreed...we really haven't embraced the uplight concept even though we have seen examples of really good results.
The iPad connection issue - one thing I did that came in and absolutely saved me one time was carry a 100’ Ethernet and an Ethernet to lightning adapter. Wifi went down on a gig, I hopped on stage and threw the Ethernet into the crowd and just kept mixing.
That's a really good point. Typically, we think our laptop serves the same purpose, but that is not going to work out well when it's on the stage.
Mystery kit; I know everything I have, but I'm not entirely sure where some things have come from. I run Trantec wireless microphones, and have handheld mics as well as belt packs... I seem to have far more receivers than mics and mic packs, yet I've not got a clue how...
OK, that's funny...that's some serious mystery gear!
It surprises me to an extent that you are willing to spend a good amount of money for quality gear, but sort of cheap out on your WiFi. With the help of an IT guy, I put together a Ubiquity system consisting of a control unit, a POE box (and a switcher box since i needed one for my Behringer/Midas rig), and a UAP-AC-M-PRO wide area outdoor access point.
We've run shows with over 8000 in attendance, with FOH around 125' away, using an iPad with no dropout issues. The thing will broadcast up to 600', and people use these to throw wifi to sheds, workshops, etc that are elsewhere on their property. Some say, "Well, the iPad has to be able to broadcast back", and while I understand that, I have mine set to try 5g first up to 100', which works pretty much all the time), and it flips seamlessly to 2.4 if 5 starts slipping.
It's somewhat large, but I have it mounted to a small lighting bar (which gets it up off the ground, helping line of sight), and place it on a tripod stand at sidestage within cat5 cable distance from the rack. You could, however, clamp it to just about anything. The best thing i can say, is that everywhere we go with this thing, its the strongest wifi source in the area.
Thank you for your comment as it certainly provides some points to ponder and think about. My day job is in IT technology, so I feel that I have a handle design and architecture (but certainly not on all products) and one thing that is paramount problem resolution is to be able to reproduce issues. This will assist in identifying and solving the right problem. I maintain that our wifi router is pro grade, but it is aging. I will also concede that some problems are difficult to reproduce so they will linger on. We hesitate to simply throw money at a problem without evidence to know that replacing it will resolve....however, since this video, we have purchased a new iPad Pro and Mini to replace our aging fleet of devices. Also, I believe our Netgear Hotspot (which this is the first gig we used it on), was unstable and is better now after some updates. So a combination of aging devices and flaky devices brought on a perfect storm. Happy to report that we have had several flawless gigs since this video!
Suggestion if you are not already doing this... If you are using a sub on each side of the stage, do NOT send the exact same sound to both. For example, if the bass player is on stage right, pan the bass a bit stage left and the kick a bit stage right. That way each sub produces a slightly different output and there is less cancellation and combing effect out front. Just a thought..
Thank you for sharing this tip...small stages/venues with this approach could really help too!
Nice show. What is the model or brand name of the Speaker Pole you guys are using?
Gator Frameworks. We have had ours for maybe 6 or more years and they work great!
Is the new Netgear router the 5G M6 MR6150? I have been considering getting it, however I currently have the nighthawk M1 4G router.
It's a Nighthawk M6 (MR6110). It's been working better for us lately.
Hi SC,how do you deal with cymbals bleed in this indoor venue???i know cymbals can destroys our mix in this small indoor venue
In our opinion...this ultimately falls on the drummer...and a drummer that plays to the room, and understands their role has the right gear for the gig....and those that don't get it are sitting at home on the couch. If they are there, the Sound Couple will likely not be at that gig.
Singers can help by keeping their body between the mic and kit and also to also put the drummer in their place as it really frustrating for us to see a vocalist struggling because the drummer doesn't get it.
I personally cannot stand a drummer that is cymbal happy with crashing every beat...yes there is some music that calls for it, but we don't mix those shows. I put up with that for too long in a band I was in years ago, and never ever never again!
I wish UC surface has an offline option so that we can create and save scenes without the mixer.
Preaching to the choir my friend!
Great episode! iPad and wireless issues sound frustrating.
It is frustrating when it happens...that for sure!
@@thesoundcouple I wonder if you should go into to your wireless router settings and set up some IP address reservations for the iPads. Maybe the connection issues you are having is IP Address related
We ended up replacing the iPad. The new iPad has been flawless!@@bradfordsoundman
FYI, I cant see the "About" section of your channel for the detailed hardware list.
For some reason it doesn’t like to show up on mobile devices… but you can see it on a desktop. 🤷🏻♀️
We use primarily PreSonus gear featuring:
PreSonus UC Surface & 32R
PreSonus CDL12
PreSonus CDL18s
PreSonus SW5E
PreSonus NSB Stageboxes
PreSonus AVB-D16
PreSonus 328AI loudspeakers
PreSouns 18sAI
PreSonus EarMix
Furman power conditioning
Mixing Consoles:
PreSonus Series 3
In addition some other critical gear we use on a regular basis are:
Apple Products: MacBook Pro and iPads
Shure ULXD4Q with Shure Beta58 capsules and other Shure microphones.
Sennheiser Microphones for instruments and drums
NowSonic Stage Router Pro for wireless networking
Apple iPads and MacBook Pro's
Luminair light control with Enttec ODE interface
Chauvet lighting products
Blizzard lighting products
Donner DMX 2.4GHz wireless dongles
Once again, great video. Did you guys ever recover the lost video data?
Thanks Harlan! Not sure what you are referring to...We had our computer go on the fritz earlier this year, but thankfully, no data loss!
That’s what I was referring to. I saw that in your county post a while ago.
We had a back-up and we are now making our videos on a new computer...so things are going better now!@@harlanchaput
The truck lights ?? can you plz share the link for the bright Truck lights you have installed ?? please
We installed a new rear bumper (by Move) and had LED lights mounted in them. There is nothing particularly unique about these, but here is the link if you are specifically interested in what we have: www.movebumpers.com/products/side-ditch-led-light-pods
@@thesoundcouple I am sorry for the confusion.. I am talking about the head lights ..
Ahhhh...we got them off of Amazon but the ones we purchased are no longer available. These look very similar: www.amazon.com/Brighter-Anti-glare-Headlights-Compatible-Cherokee/dp/B09CQDCH7D?th=1@@zarkentertainmentdjaudiovi7388
I think you may continue to have wireless issue running that much wireless gear without wireless distribution.
You are correct...it's been a journey!
What the brand of your light stand. It goes pretty high and I noticed Stacey lifts it up by herself.
Those are Ultimate Telelock lighting trees.
@@thesoundcouple thanks
Don't you have Room correction software to correct the acoustics of a function room.
Nope! Just those two orifices on the side of our head!
So if the presonus stuff continues to fail, will you eventually change your FOH setup ?
No plans at this point David...our mixers have been solid for us.
this is filmed on the new DJI osmo??
We primarily use our iPhones for our videos.
I got my 24r two months ago. first few gigs worked fine.. now i have to send it for repairs due to cold start issue.. what does that mean? idk.. but stopping my investment until i get this one figured out.
Don't blame you...this one has been in repair twice and now has been solid ever since....it's been really stressful for the band and thankfully we have been there to manage it for them. Unfortunately, I am thinking that PreSonus experienced a defective parts run during manufacturing. To keep it in perspective, we have never had a hardware issue with any of our PreSonus mixers, and things do happen in this world. All work was performed on warranty (less some shipping), so they have stepped up to resolve the issues we have reported to them. I do think that all manufactures should step up and be transparent and proactively resolve issues that are a result of known manufactures defects...seems like good business to me.
What does cold start mean?
The mixer either doesn't power up or has issues the first time you flip the power button.@@calvingudu9237
These places should get support from a good architect. Left Boxes are against the wall and not a good situation for sound. Good job though. Greetings from Turkiye..
Agreed...every event center should have some sort of acoustic review. We feel this never happens with the majority of venues we are at.
at around 25:00 in, while you're wiring up the drum kit... instead of labelling your drum loom with numbers, why not label them with what they should plug into? 1-kick in, 2- kick out, 3- snare top, 4- snare bottom, 5- hats, 6- tom 1, 7- tom 2, 8- tom 3 ,9 OH SR ,10 - OH SL etc... would save a lot of confusion here lol
You bring up a great idea, if we always worked with the same band. We end up working with a variety of drummers with multiple sized kits, so sometimes we have more floor toms and snares! Great thought though!
@@thesoundcouple yeah, I build my generic looms to accommodate most drum kits, and just add extra single lines if there’s extra toms, or second snare/SPD whatever the case may be
More cables, less paswords
Aahhh...once you cross, you can't go back! But we discovered a parallel universe when we went with powered speakers....so that's our answer to more cables!