A Customer Success Manager is a strategic and supportive partner for your customers at every stage of the buying process. They're focused on building loyalty to ensure long-term client retention by presenting product information, addressing customer issues and helping the sales team with upsells and renewals.
He said customer success. Customer service and customer success manager are two different things. They are not into the call center. Their work must be converting the sale of a business by implementing strategies.
All these figures that they gave are applicable only to people with decent amount of experience along with some added skills. A fresher will get half of it or may be lesser if in Customer Service.
That's customer sucees not customer service. Although both are under same domain, but customer success is more a managerial position and deals with the improvement of customer service experience and provides strategies how to improve the process. In good companies customer success people are payed in lakhs. However generally customer sucess managers doesn’t directly deal with customers, they works within the Internal team. Normal customer support people are on the agent level and deals directly with the customers and doesn’t require high end skills or MBA degree.
Damn bruh. I might've spent just a couple lakhs on 2 UGs, 2 Diplomas and by god's grace I'm making more than what this guy is getting after spending 8-10 lakhs. In this day and age, it's more about the skill set than a degree.
@@kunalsingh6166try to improve your communication, i.e fluency in English, no grammatical mistakes, spontaneous response all this will help you get a job in call centre
The hard fact though is almost everyone makes more than a mbbs doctor but almost everyone believes the exact opposite and harsh thing is salary of a doctor never goes up it can stay same or even it can come down no matter you go with 10 yrs experience the salary will be same 40 to 50 k 😅
What are you whining about dude? Just after mbbs y'all get 50k as interns then pg mai bhi paisa milta hi h 80k-100k . Yaha log masters mai paise dete h. Then phir 1-1.5 lakh after that and then clinic khol ke lutte ho hi faltu ka...unlimited paisa...Ab kya chahiye.
@@Ankitjaiswal-hd7pv kaam vai hai na.... Salesman at Apple store earn 10x more than normal stores doesn't mean they are doing anything different. Every job has its value no.doubt. but the transition of an MBA graduate to a customer service executive is just insane!!
Bro he said customer success and you miss-typed it please note there is a difference between customer success vs customer service customer success salary starts from 5laks per annum and customer service is less paying job
One telling salary per year and another telling it per month; first interviewer should clearly ask them what he expect from them.. monthly or yearly salary.
@@flickhunter8900 i saw you started posting explained movies! I am person who is mad for explained movie! Hopefully we will get more good vedios in you acc.❤️🦩🌟🐰
Guys, it was customer success what he said, don't get confused
💯
So what the difference
Same thing only. Nowadays they name it little fancy. I was in chat support as customer delight executive
A Customer Success Manager is a strategic and supportive partner for your customers at every stage of the buying process. They're focused on building loyalty to ensure long-term client retention by presenting product information, addressing customer issues and helping the sales team with upsells and renewals.
@@punisherplays9587 means it is a proactive role who strategies and solves the problems of customer related to products
He said customer success. Customer service and customer success manager are two different things. They are not into the call center. Their work must be converting the sale of a business by implementing strategies.
it's scripted bro
@@Ayush-z2g Not scripted. Customer Success is a different role and you get paid well for that and you also get handsome incentives.
Just for context. It's customer success not customer service. For companies like Microsoft/Google they offer upto 40L a year for these roles
Its the same already working at these company
@tekno lol 40l
😂😂 LoL
All these figures that they gave are applicable only to people with decent amount of experience along with some added skills. A fresher will get half of it or may be lesser if in Customer Service.
Bro really has thick skin , he will be very successful 🙌
Me who working in customer service for just 21k
Customer success is different i guess also they finished mba ?
फाइंड अ बेटर कंपनी. Revolut पैस 40-80k प/म, + इंसेंटिवस्
@@adriadri3624😂😂😂
Indian accent of English is like words are floating smooth on water relaxing chilling 😁
Dont listen to him you can get only salary between 15000 to 30000 that's it dont think it will pay 50000
They are talking about Customer success not Customer service both are different
That's customer sucees not customer service. Although both are under same domain, but customer success is more a managerial position and deals with the improvement of customer service experience and provides strategies how to improve the process. In good companies customer success people are payed in lakhs. However generally customer sucess managers doesn’t directly deal with customers, they works within the Internal team. Normal customer support people are on the agent level and deals directly with the customers and doesn’t require high end skills or MBA degree.
Damn bruh. I might've spent just a couple lakhs on 2 UGs, 2 Diplomas and by god's grace I'm making more than what this guy is getting after spending 8-10 lakhs. In this day and age, it's more about the skill set than a degree.
Nowadays tricking people is called skills😅
@@terriblexd9221true
Nowadays its more about pride and prestige for clients. Skills are something you learn at the job, not at college.
Or whether or not your hiring manager fucks you
Getting job is easy when you are a woman
He is talking about customer success and he is right because im into that role only
Bro.... there's a difference between customer service and Customer success 😅
Brahhhh 18 lakh on mba and then 50k ....no hate but thats a big L....I dint even had my bachelor degree and i was making 60k in customer success
How can u tell me from.where you Start this job
Tell me about your job
@@kunalsingh6166try to improve your communication, i.e fluency in English, no grammatical mistakes, spontaneous response all this will help you get a job in call centre
How did you get into customer success without having a degree
@cashkarti please answer the mentioned questions.
Call centre mai job 10th k baad bhi milti hai voh acche package k saat
He definitely have a thick skin
Bro😂😂
15k / Month max
This you can do after 12 😢
Can we suddenly quit the job???
I got another offer. Now im in training period 3rd week.
The hard fact though is almost everyone makes more than a mbbs doctor but almost everyone believes the exact opposite and harsh thing is salary of a doctor never goes up it can stay same or even it can come down no matter you go with 10 yrs experience the salary will be same 40 to 50 k 😅
Clinic left the chat
No bro super specialist doctors can upto 2.5 lakhs per month.
What are you whining about dude? Just after mbbs y'all get 50k as interns then pg mai bhi paisa milta hi h 80k-100k . Yaha log masters mai paise dete h. Then phir 1-1.5 lakh after that and then clinic khol ke lutte ho hi faltu ka...unlimited paisa...Ab kya chahiye.
Clinic. Commission. Etc etc...
Yeh kaun si duniya me reh raha hai😅
One thing I understand .... I am so much poor ... Poor asf 😞
I eat lots of food
Customer service ❌
Customer Success ✅
bare minimum starting 15k don’t expect more than that🤣
Well the thick skin part ....that they have got right 👍
I have 4 years of experience as software tester, How can I get a job in Google, Microsoft, Amazon as a software test engineer?
Who on earth is paying a customer service executive even 35k as a fresher????🙄🙄🙄
Everyone almost
Please let me knw the application details from few of those. You are really sick and insane😂@@tanishkaverma8880
Bro…. If after spending 18L and 3-4 yrs of your life and get 4-5 LPA…. You cheating on yourself 😂
He said that amount after UG
@@rahuldhere4093listen properly
@@rahuldhere4093 U lack active listening
MBA se customer service 😅😅😅
😂😂😂
Its customer success and no service. Customer success salary goes upto 30 lakh in Microsoft
@@Ankitjaiswal-hd7pv kaam vai hai na....
Salesman at Apple store earn 10x more than normal stores doesn't mean they are doing anything different.
Every job has its value no.doubt. but the transition of an MBA graduate to a customer service executive is just insane!!
@@deepeshnair4375is this really bro....
Are you working in apple....
Cause I am a salesman in apple
@@deepeshnair4375 well you should understand difference between customer success, customer care and customer service. All of them are very different
Customer care may kabse 50k dene lag gaye india main 🤦♂️🤦♂️🤔🤔
Bro he said customer success and you miss-typed it please note there is a difference between customer success vs customer service customer success salary starts from 5laks per annum and customer service is less paying job
bro definitely has thick skin
50K ? Fr ? Come on bruh XD
customer success > customer service
MBA karke bhi cx support is shame lol... mera dost 12th k baad se yehi karrha hai. Pura angrez jesa baat karne laga hai ab toh chomu
Please don't mislead
One telling salary per year and another telling it per month;
first interviewer should clearly ask them what he expect from them.. monthly or yearly salary.
MBA doing Customer Service 😅
We don't get jobs we studied for is most reality for us guys🗿
18 lakhs on MBA ?
And ewrning 50k only?
Are u slow? He is getting his money back within 2 years or more.
18 lakhs is in the span of 2 years, 55k is monthly income
They look like two golgappas 😂
Is call centre job a career 😂
Why not? U can be in quality, training, work force management.
Customer Success, not Service
Bruh there is no work small! The thing is small it's ur mind!😊❤🎉
@@bgmijaipubg2419 correct.
@@flickhunter8900 i saw you started posting explained movies! I am person who is mad for explained movie! Hopefully we will get more good vedios in you acc.❤️🦩🌟🐰
Sir, also ask about the college where they obtain their degree
❤❤❤❤
He definitely has a thick skin
You guys wasted 50 lac😢
Can I join as fresher
😮
Which Location do they shoot at??
Bhai please correct it
Customer success *
Still more than a Civil Engineer
Bgai engineers ko chat na nahi parta inlogoka koi self respect bhi nahi reheta as he said u need to have thick skin
Ya log kon hai... Jhut bol nai.ke.bhi had hoti hai...
My ug where 50k
Or shaayari ke mamle me tu abhi kachcha hai
Nahi chahiye bhai
Matlab Call center vala hi hai, sidha bta na bhai. Itni sharam kya kar raha 😂
Arey bhaii English me high word bolega toh alag lagega naa 🤣🤣🤣🤣
Bro lost
Call center guy
WASTED 18 LAKHS OF HIS PARENTS.
Aise bachche Bhagwaan kisi ko na de. Dumb
Come on bro , dont be so harsh, everybody makes it in their Own time .
@@super.PY14 Yaar this is not a mistake,but a blunder.
Look at him....how he rubs it off like 18 lakhs is a small amount.
@@rahulsingh-ui9tl are Bhai thoda apne kaan saaf karo, wo Customer success bola nah ki call centre, bhut difference hai dono chizon mai
@@soman31276 Thanks.Kaan saaf kar liye.
@@rahulsingh-ui9tl kuchh pata nahi hai fir bhi bakchodi karni hai
Paisa barbaad bc
Bro definitely has a lot “Thick skin”😅
Enyone?
18lak on mba job customer service 😅
Huh?
He said 50k