Hi DeadCertainty, May I have the model name of your motherboard, the bios version and more details about the question? What is the issue and how does it occur again?
Hi @@azaelgarza1871 Do you mean there are no hard drive and windows USB drive in the storage information, boot menu or boot option? Did it occur after any settings or components changed?
@@asus_support Hi asus, I installed today a crucial p5 1tb 2280 m.2 nvme ssd, but for some reason, it's just not detected. Yes i have installed it in the proper m.2 slot, pcie3, nothing, tried removing all the sata drives connected, nothing, CSM mode is enabled, secure boot is disabled. PCIe mode just won't show up, and on nvme devices it just shows "no nvme devices found". I read some guides around and a guy was saying: if windows doesn't put a EFI boot sector partition, the nvme won't be visible".But how do i even try to put a UEFI partition on there if the drive it's not even visible? Yes the BIOS is updated too. Weird thing tho, it gets heated up like i'm reading/writing from there. CPU is i7-10700. motherboard: rog strix B560-F so i excluded pcie4 because of my CPU. it only displays SATA and AHCI, nvme "devices not found". Can't access PCIe modes as well. in PCH storage config, no M.2 option is displayed, nor the M.2 & SATA mode option.
Hi @@fab_81 Is the motherboard ROG STRIX B560-F GAMING WIFI and the bios version 1017? Do you install the m.2 nvme ssd in M.2_1, M.2_2 or M.2_3 slot? All of them are not detected? Have you restored bios to default settings and tried other m.2 nvme ssd?
This video had multiple steps/solutions to the problem. My personal issue was fixed when I enabled the CSM setting in the BIOS. More helpful than I was expecting considering every person has unique issues with computers
For anyone with a B450-M, when you have an M2 installed, SATA ports 5 and 6 are not available anymore (the 2 SATA ports on the side). Try another SATA port at the bottom. In my case the port 3 was not working so I had to use the port 4 instead. Enjoy 😉
@@cinerod Your welcome! I struggled and searched for hours to make the motherboard working with an M.2 and a SSD - I thought the mobo was defective. So I wanted to share this solution to help other people!
thank you was looking for a fix for 30 mins and went to youtube comments and found one. kinda dumb that the sata ports disable was wondering why my ssd with OS wasnt being detected. (b350 mobo)
Very nice and glad to see you're still answering people. Let's see at what depth you can go. I own an ASUS Z170-A i bought in 2015 and a Western Digital WDS256G1X0C-00ENX0 M2 SSD NVMe disk.The BIOS version model is 3802 which is the very last from 2018/04/27. Absolutely nothing related to NVMe disk on the EZ BIOS panel. It states only about SATA Information. Neither there's any setting for NVMe in advanced mode. I really never could get reliable explanations back in the years on ASUS forums. And i finally ended up with this settings into Advanced\Onboard Devices Configuration : [M.2] SATA mode will be switched to M.2. SATA Express can only support PCIE devices [SATA EXpress] SATA mode will be switched to SATA Express. M.2 can only support PCIE devices. I've selected [SATA EXpress] and the disk works using this setting. But since this time, I never been able to figure out if it's the good setting and moreover, why this ASUS Z170-A motherboard using a BIOS version 3802 do not display anything related to NVMe devices... Please have you any answer? Best regards and thank you.
Hi Kemoi Même, I'm afraid for the old models (ex: TUF B450-PLUS GAMING), which use PCIE Mode M.2 SSD(including: NVME M.2), information of hard disk or SSD doesn't show in Storage Information in BIOS EZ Mode due to the framework of the BIOS.
@@asus_support Thank you for answering, i really appreciated. But in the case of "older" motherboards, what is the correct setting in BIOS when adding an M2 NVMe drive? Since 2015, ASUS hasn't made it clear on this matter. You could also have done a little BIOS update for your "old" customers. Without any nastiness, that's a bit of what we can blame you for, lack of clarity and lack of updates. And that's so sad, because I'm not sure you understand. Thank you again and have a good day.
This guide finally put my 12-hour journey of replacing my motherboard, cpu, and psu to rest. Nothing was working and my ssd + hdd weren't being detected in the bios. I replaced the sata cable for my hdd, followed the steps up to enabling the CMS, and it worked! Thank you so much!!!
Thank you- updated my bios on my b550i board and couldn’t get the drives into the bootable menu. Fixed my problem- have saved this video for future updates .
this was a great help. I updated the bios on my ASUS TUF gaming B550 m-Plus and suddenly its drives could be seen, but not used. I followed your quick and easy instructions starting @2:01 to enable CSM in BIOS Settings and it fixed the problem without me having to do anything else. Thanks for the video.
@@ninefame803 They should work just fine out of the box. it was just a really odd situation that I encountered, and I suspect not the norm. That was 9 months ago now. The mainboard's internal software has also had a lot of time to mature, and should already come with an updated bios's (there have been a couple of updated bios's since I got mine). That said, if you encounter the same problem, you already know how to fix it 🙂
For anyone with a b550-f gaming wifi, if you have m.2 in your build, you should plug in the sata ports in the top ones, or at least don’t use the bottom ones, its a little more specific but it could help you deduce your problem a little quicker, ;)
Going to add my fix here just in case. I saw another comment that pointed out that if you use an M.2 drive in the slot under the cover, you can't use the SATA ports on the right side of the mobo (I think it's SATA6). I moved my connections from there to the ones at the very bottom of the board, and it worked right away. I should have read the manual I guess!
I’m glad this video was here but my solution was simple and in my face the entire time. I keep forgetting that the drive will not show up at the top where the drives are. You have to go to where the drives are at the bottom page on disk management and scroll down then find drives that says “unallocated” and then right click and create a new simple volume.
Omg that enabling CSM fixed it for me. I. Was so scared i would not be able to boot my computer again after switching motherboard and other components!
Our disk is detected, but we cannot boot, since it is not listed in the boot menu, as shown at 4:29. Needless to say that it boots on other devices lightning fast, but not on our B560M-plus. Update: CSM helped much. Thank you for this tip !
Hi, according to your question, may I ask have you encounter any problem with the drive? Have you update the drive? What happens after you update the drive? Also, could you kindly provide the product model and OS version? Thank you.
@@ME-DN I found in the internet this information ": The Intel® 500 series chipset does not support UEFI VBIOS graphic card, hence the integrated graphics mode does not support legacy boot and CSM option becomes non-configurable"
My SSD in the M2.2 slot has a heat sink and it‘s therefore less flexibel. I had to try different angles until it was recognized because it is installed on the back of my motherboard. In the first slot, it is immediately recognized without problems. But now, that I have installed it with a lot trial and error, it works as it should.
My laptop is asus tuf gaming fx504 and the same problem suddenly hard drive not detected. In my case there is not showing CSM option and also I updated my bios from asus site but it still look like quite different, it's not look like this video bios. So please help me fix out this problem.
The csm method helped a lot thanks I had an hhd from my pc that used and I bought an asus motherboard cause my other usb cables wasn’t working so this helped alot
Can u help me, I have prime H510M-K with i5-11400 So, the issue is when ever I start my pc it takes me to Bios, while there my hhd is visible but my M.2 ssd is not showing up neither in advance mode, if I keep the system on for few mins and do force shut down for 2-3 times my ssd will start working and Im able to enter windows I did enable the CSM but in the boot menu it's only showing the HHD and not the M.2 ssd on which window Is installed
I'm still stuck with the same issue for 2 days already. I updated the Bios and followed instructions and still got nothing. It refused to detect my m.2 ssd. My mother board is Prime B560M-A. it's a brand new computer build and also my first. The cpu is intel 10th generation core i9 unlocked. I desperatly need to make this work as I need it for 3D modeling in maya
Me who forgot to initialize the new SSD. I am still an amateur after ten years of doing it right. Was wondering if it was installed correctly or shorting itself. ;^P Listening to this video is very helpful and calming but not fast enough for politics and some people might fall asleep early even if the voice is this fantastic. =)
*HELP!!!* :( My NVMe SSD drive DOESN'T APPEAR IN NVMe settings! Why is that what to do? (I can make ssd work but I wanna enable NVMe tab in BIOS!) I know it's NVMe 100% So why it doesn't appear there? (tried all the slots it just says no NVMe device detected)
Hi, Werewolf Master. May I ask if you have followed the video or the or the FAQ within the description box to confirm the settings in BIOS or enable [CSM] in BIOS? It is recommended that you cross-test the hard disk with multiple devices and verify at least one device is able to detect it. Please cross-test with other slots as well.
I am trying to install Windows 10 on the system of AMD 5600G, ASUS Prime B550M-K and Crucial P2 500GB SSD M.2 NVMe PCI-e CT500P2SSD8. The BIOS sees M.2. It doesn't see Windows 10 or Ubuntu M.2. I looked for many solutions. But I couldn't find it. - Rufus or Microsoft tools. - Latest BIOS update. - USB 3 or USB 2 - CSM on or off. - TPM2 on or off.
Regarding your question, I would recommend you visit the following forum post to get more assistance. zentalk.asus.com/t5/laptop/ct-p/Laptop Sorry for any inconvenience it may be caused.
Hello again... I bought a second SSD PCIe Gen 3.0 x 4, NVMe 1.3 My Asus GL552VW-CN211D BIOS cannot find the SSD. What I need to do? I'm trying to install Windows, but as long as the BIOS does not display the SSD the Windows installer also does not find it. 🥺
Hi Niko Vassilev, Did you install the SSD by yourself? If you need the storage expansion, please contact the local ASUS authorized service center for consultation.
People I been fixing this sh*t it was headaches lol all I did was to install the m.2 in another slot and it pops up in my storage information 👍👍👍👍👍 now I’m finally able to install windows 10 after 1 week now building a pc n have if some many problems lol but I’m happy now 😴🔥🔥🔥
I have a b660 and it doesn't detect the ssd m.2 drive that i got. It's an adata swordfish 1tb Can u help me out pls? I tried changing settings in bios but it doesn't work at all
Hi, according to your question, whether you load BIOS setting to the default? Have you try to enable CSM? Please follow the steps according to the video or the FAQ at the description box. Also, could you provide your BIOS/OS version? Thank you.
I enabled my csm but didn't work out. The problem is i can't install my windows yet because my motherboard doesn't detect the ssd . I also set the settings to default. I have no idea what is wrong. Its so frustrating
For anyone looking for a solution, asus motherboards only top 2 sata ports are working as intended if you have a m.2 ssd installed. Other four ports are faulty for some reason.
I have an asus z490-a motherboard with an intel 10700k and i want to install a NVMe Samsung 990 pro. Will i have problems with it? (At the end of the video they said that some motherboards can not detect m2 drives if you are using an 10gen intel cpu and this made me wonder if i should not buy the NVMe.
I've used my computer regularly every day with new components since October-November 2020. Today I see that my monitor shows the BIOS and I come to realize it isn't booting into Windows anymore. I see that my NVMe isn't showing as a bootable device anymore in the BIOS. I tried disconnecting, reconnecting the NVMe; trying it into the M.2_2 port; updated to the latest BIOS (2423 x64 - 8/10/2021[Build Date] and even in another nearby computer (that also had an Asus motherboard). My motherboard is Asus TUF Gaming B550-Plus. I've resetted to BIOS defaults and pressed F10 to save and exit. The NVMe *does* show in "Advanced>NVMe Configuration" as Sabrent Rocket 4.0 1TB. It shows Seg:Bus:Dev:Func as 00:01:00:00 Model Number as the Sabrent title I stated above. Total size is 0.0 GB Vendor ID is 1987 Device ID is 5016. Doing the Short/Extended Test below returns a result: "Not Available" I enabled CSM and it gave a black screen with text saying reboot device and add a bootable disk/device (something along those lines). Please help me
What do i do if the drive locks up the computer with the drive installed? I cannot get into the bios with my drive installed, it just hangs the computer on the ROG image. I can access the drive through a dock once windows is booted on a computer using a different main boot drive. Model g531gt and drive is a micron 512 gb m.2 nvme 4x4. Computer boots fine with a different drive.
I still have the problem, even doing all steps of the video... I have an ASUS TUF GAMING Z-490 PLUS Motherboard. I updated the BIOS to version 2601 (latest one). My SSD is not being read (SATA Kingston 120gb); I have already tryed on each slot. It does not even appear as a storage option on the field "Storage Information". What else can be done?
Hi VITOR STERSI, May I ask if you followed the instructions in the video? Including confirming the information of the connected hard disk or SSD in Storage Information, enabling [CSM] in BIOS, confirming the hardware, and so on. Please refer to the following link as well. www.asus.com/support/FAQ/1044083
Brand new b650 tomahawk with old SATA SSD installed (ssd is working, just unplugged it from old pc), not being detected in Bios or boot priority. Tried different ports, tried updating bios. Nothing worked. Please help!
sorry mate, i have a question, if you don’t mind. did your pc worked properly before and this problem appeared then or you bought brand new pc and detected this problem
My Asus Vivobook 14 is going into Bios loop and not detecting the inbuild model SSD many times. I visited the Service center and they suggested me to change my SSD. But still the problem wasn't solved. After this , the Service center is now saying that it's a problem with my motherboard which needs to be replaced and the cost for it is wayy too high. Please help me with what can be done for this ? I really don't think that a motherboard problem should arise for such device after spending a good amount to buy a Good specs Laptop in just 2 years. Also am facing really poor assistance from a service perspective.
Was playing on my Cyberpowerpc with asus tuf gaming x570 plus wifi this morning, blue screened, and now it can’t find my nvme ssd. i haven’t installed any parts as this is a prebuilt i bought less than a month ago. any help?
Hi yungmanderek, Do you remember the error message while blue screen? Please followed the steps in this video to check the relevant components. If you have concerns about check the components by yourself, please consult the seller for help.
Hello! Please help me! It's the Samsung PCIe 4.0 NVMe M2 SSD 980 PRO compatible with my laptop ROG GL552VW? The BIOS cannot find thе SSD after motherboard powers on :( I bought the 980 PRO yesterday and I'm trying to install Windows, but the BIOS can't find the SSD at all :(
I have the latest BIOS version for my laptop, which according to ASUS's website is 308... and it doesn't show any of these options. How am I to fix the Motherboard not detecting my NvMe SSD disk? Any way of Enabling CSM in ASUS BIOS Version 308?
Regarding your question, I would recommend you visit the following forum post to get more assistance. zentalk.asus.com/t5/laptop/ct-p/Laptop Thank you.
Hi Asus. I have a B650 E-E. Two NvME drives installed in both gen 4 slots (gen 5 x2 are empty). In addition only two of my three Crucial MX Sata SSD's are detected. I can't get the last one to show up in Bios at all.
Hi, may I ask have you try the steps according to the video or the FAQ at the description box? Note that if you have set CPU overclocking or Memory overclocking, the computer may not detect the hard disk or SSD. Also, M.2_1 port can support SATA mode and PCIE mode, but M.2_2 port can only support PCIE mode and can't support SATA mode. Please confirm Sata cable is correctly connected. Could you provide your BIOS version? Thank you.
@@asus_support Hi. Thanks for getting back to me. I sorted it now. I had three identical drives and was troubleshooting the wrong one 🙈. I left a wire unplugged.
My bios utility advanced only has 5 tabs. Main, advanced, boot, security, save and exit. ASUS TUF 15. Is this to be expected? If so where do I access the rest of the advanced options as in this video?
Hi, may I ask if your question is related to motherboard? If so, we are delighted to provide you with a dedicated discussion forum to ensure you receive the best support and answers. On the forum, you can ask questions related to the products, share your experiences, and interact with other users. Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses. zentalk.asus.com/t5/motherboards/bd-p/motherboards Thank you.
Hi! I have an ASUS PRIME TRX40-PRO and I am trying to install a Seagate Firecuda 530 with a heatsink in the M2_3. I have tried the steps on the video, but the device is not recognized. Also I cant use the vertical bracket because with the heatsink it does not fit. What else can I do?
Hi, may I ask if your question is related to motherboard? If so, we are delighted to provide you with a dedicated discussion forum to ensure you receive the best support and answers. On the forum, you can ask questions related to the products, share your experiences, and interact with other users. Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses. zentalk.asus.com/t5/motherboards/bd-p/motherboards Thank you.
This helped, I have a new ASUS X570-Pro TUF Gaming WiFi AMD AM4 ATX Motherboard and updated the bios to 4002 version from three thousand something. After this the Motherboard would not find or see the Samsung 960 SSD (SATA not M.2). I was stumped, it was not in the boot menu even though it showed up as a drive in the Motherboard. Once I enabled CSM (I had a Nvidia GeoForce 1060 graphics card already installed), I was able too the Samsung 960 SSD in the boot menu (as well as other items), I selected the Samsung 960 and as able to boot. The bios update should not disable seeing hard drives, I would classify this as an ASUS bug.
@@asus_support I have B650E-F, after BIOS update to 2214 I have the same problem - I see m.2 on the main screen in the middle, but not in the boot list, why??? I do not want to buy a GPU just to boot my system! Previous BIOS version was able to boot my modern m.2.
the new ssd is showing in storage information but its not showing in the boot options and nvme configuration .. i cant find the CSM option .. i have updated the bios and still have the problem .... my laptop is fx505gt and my bios is version 311
Hi TopTube, I am afraid this video is for motherboard products. The Windows Operating System which supports Intel CoffeeLake and later processors is limited to Windows 10, so [Launch CSM] feature(option) is no longer in the BIOS Setup menu from Intel CoffeeLake processors. Please also refer to the following links. www.asus.com/support/FAQ/1013017/ www.asus.com/support/FAQ/1044458/
situation / system: asus a620m-a, compatible cpu and 2x ecc ram. system is working. everything connected via sata works. NOTHING connected via nvme does. tried 2 devices that work on other systems. also both work via an nvmesata-connector in the a620-system. NONE of the "tips" in this video solved my situation. the logical thing here: next MoBo I buy is NOT from asus. :-I
May I ask if your question is related to motherboard? If so, we are delighted to provide you with a dedicated discussion forum to ensure you receive the best support and answers. On the forum, you can ask questions related to the products, share your experiences, and interact with other users. Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses. zentalk.asus.com/t5/motherboards/bd-p/motherboards Thank you.
You’re telling me it was so specific that the first M.2 port can’t be read on my 10770 cpu??? I changed it to the second port and windows booted… I hate my life… oh BTW great video ez like from me
Hello! Can you please tell me where can I get help for my old h97-pro motherboard? I am trying to reach the support regarding this issue but it seems that the mbo serial is not ok (got it through the cmd). My new m.2 is not visible and I can't find how to enable it in bios. Thank you!
Hi, according to your question, have you make sure that you have follow the steps according to the video or FAQ at the description box? Have you try to cross test with other device? Have you try to enable CSM? Please make sure that all the components is compatible with the motherboard. Thank you.
@@asus_support Thank you for thr reply. I have managed somehow to update bios and to make all kind of updates to my PC. Now it is visible in the bios (although in the same time my other HD-WD is not visible anymore) but not when I start the pc.
I recently had this inconvenience; I was looking around and nothing happen, I used to have Keyboard and Mouse via wireless, connected through USB, also my SSD also had the operating system and more installed, and I had the idea to disconnected everything and nothing, then the last try; to reinstall Windows 10 64bit and bingo I resolve the big issue.
Well, so, I just updated to Windows 11, and 2 of my hard disks dissapeared, the only remaining are the m.2 ssd, the others were an hdd and a normal ssd, but they're not detected by the bios anymore after the w11 update, I tried everything and still nothing, am I the only one?
Hi Sergi Folch, May I have the model name, the bios version and the OS version & OS build? Have you enabled CSM in bios and reinstalled the hdd and the normal ssd?
Hi, you only need to add-on graphics card when your CSM item is not user-configurable and shows in gray. Please refer to the A3 in the following link. Thank you. www.asus.com/support/FAQ/1044083
I'm also having this problem. Motherboard Asus ROG MAXIMUS XIII Extreme. The SSD is Samsung V-NAND SSD 970 EVO NVMe M.2 My BIOS version is 2203. My PC Specs i9 10th GEN I have tried it in all the sockets with all the options shown in this video but it is not recognised. The SSD worked OK when in my Gigabyte AORUS B460PRO AC.
Regarding your question, I would recommend you visit the following forum post to get more assistance. rog-forum.asus.com/t5/gaming-motherboards/bd-p/HSS_MB Sorry for any inconvenience it may be caused.
Clearly this is a huge problem. Instead of ASUS making a video about how to work your way around it - how about fixing it permanently in the BIOS?
Hi
DeadCertainty,
May I have the model name of your motherboard, the bios version and more details about the question? What is the issue and how does it occur again?
@@asus_support I'm on my bios and I can't see the Either my drive or my windows USB drive. The model of the board is PRIME X570-PRO Version 4010.
Hi @@azaelgarza1871
Do you mean there are no hard drive and windows USB drive in the storage information, boot menu or boot option? Did it occur after any settings or components changed?
@@asus_support Hi asus, I installed today a crucial p5 1tb 2280 m.2 nvme ssd, but for some reason, it's just not detected. Yes i have installed it in the proper m.2 slot, pcie3, nothing, tried removing all the sata drives connected, nothing, CSM mode is enabled, secure boot is disabled. PCIe mode just won't show up, and on nvme devices it just shows "no nvme devices found". I read some guides around and a guy was saying: if windows doesn't put a EFI boot sector partition, the nvme won't be visible".But how do i even try to put a UEFI partition on there if the drive it's not even visible? Yes the BIOS is updated too. Weird thing tho, it gets heated up like i'm reading/writing from there. CPU is i7-10700. motherboard: rog strix B560-F so i excluded pcie4 because of my CPU. it only displays SATA and AHCI, nvme "devices not found". Can't access PCIe modes as well. in PCH storage config, no M.2 option is displayed, nor the M.2 & SATA mode option.
Hi @@fab_81
Is the motherboard ROG STRIX B560-F GAMING WIFI and the bios version 1017?
Do you install the m.2 nvme ssd in M.2_1, M.2_2 or M.2_3 slot? All of them are not detected? Have you restored bios to default settings and tried other m.2 nvme ssd?
This video had multiple steps/solutions to the problem. My personal issue was fixed when I enabled the CSM setting in the BIOS. More helpful than I was expecting considering every person has unique issues with computers
Did it take a long time for you too?
Your solution is also worked for me, thank you so much!
thank you
mine has no csm option
For anyone with a B450-M, when you have an M2 installed, SATA ports 5 and 6 are not available anymore (the 2 SATA ports on the side). Try another SATA port at the bottom. In my case the port 3 was not working so I had to use the port 4 instead. Enjoy 😉
Thank you so much, you saved my life
@@cinerod Your welcome! I struggled and searched for hours to make the motherboard working with an M.2 and a SSD - I thought the mobo was defective. So I wanted to share this solution to help other people!
Thank you! Pays to read the users guide haha.
thank you was looking for a fix for 30 mins and went to youtube comments and found one. kinda dumb that the sata ports disable was wondering why my ssd with OS wasnt being detected. (b350 mobo)
@@christianbezille3297 I'm happy to see that helped you too!
The CSM method helped me a lot!!!
Thank u 🙏
Very nice and glad to see you're still answering people. Let's see at what depth you can go.
I own an ASUS Z170-A i bought in 2015 and a Western Digital WDS256G1X0C-00ENX0 M2 SSD NVMe disk.The BIOS version model is 3802 which is the very last from 2018/04/27.
Absolutely nothing related to NVMe disk on the EZ BIOS panel. It states only about SATA Information. Neither there's any setting for NVMe in advanced mode. I really never could get reliable explanations back in the years on ASUS forums. And i finally ended up with this settings into Advanced\Onboard Devices Configuration :
[M.2] SATA mode will be switched to M.2. SATA Express can only support PCIE devices
[SATA EXpress] SATA mode will be switched to SATA Express. M.2 can only support PCIE devices.
I've selected [SATA EXpress] and the disk works using this setting.
But since this time, I never been able to figure out if it's the good setting and moreover, why this ASUS Z170-A motherboard using a BIOS version 3802 do not display anything related to NVMe devices...
Please have you any answer? Best regards and thank you.
Hi
Kemoi Même,
I'm afraid for the old models (ex: TUF B450-PLUS GAMING), which use PCIE Mode M.2 SSD(including: NVME M.2), information of hard disk or SSD doesn't show in Storage Information in BIOS EZ Mode due to the framework of the BIOS.
@@asus_support Thank you for answering, i really appreciated. But in the case of "older" motherboards, what is the correct setting in BIOS when adding an M2 NVMe drive? Since 2015, ASUS hasn't made it clear on this matter. You could also have done a little BIOS update for your "old" customers. Without any nastiness, that's a bit of what we can blame you for, lack of clarity and lack of updates. And that's so sad, because I'm not sure you understand. Thank you again and have a good day.
My motherboard could find the hard drive but wouldn't do anything else with it. This vid was EXTREMELY helpful thankyou so much
This guide finally put my 12-hour journey of replacing my motherboard, cpu, and psu to rest. Nothing was working and my ssd + hdd weren't being detected in the bios.
I replaced the sata cable for my hdd, followed the steps up to enabling the CMS, and it worked! Thank you so much!!!
Thank you- updated my bios on my b550i board and couldn’t get the drives into the bootable menu. Fixed my problem- have saved this video for future updates .
this was a great help. I updated the bios on my ASUS TUF gaming B550 m-Plus and suddenly its drives could be seen, but not used. I followed your quick and easy instructions starting @2:01 to enable CSM in BIOS Settings and it fixed the problem without me having to do anything else. Thanks for the video.
+1 for this method 👍🏾
which CPU you use in Asus TUF Gaming b550m-plus ???? out of box AMD 5000 series support for ex. AMD Ryzen 5600x ????
@@ninefame803 5600x
@@xiaowei1 AMD 5600x CPU need BIOS update or work fine out of box with Asus TUF Gaming b550m-plus ??? bcuz i am planning to BUY :)
@@ninefame803 They should work just fine out of the box. it was just a really odd situation that I encountered, and I suspect not the norm. That was 9 months ago now. The mainboard's internal software has also had a lot of time to mature, and should already come with an updated bios's (there have been a couple of updated bios's since I got mine).
That said, if you encounter the same problem, you already know how to fix it 🙂
After hours of troubleshooting, This Video Did The trick!!!! Thank You ASUS!!!
For anyone with a b550-f gaming wifi, if you have m.2 in your build, you should plug in the sata ports in the top ones, or at least don’t use the bottom ones, its a little more specific but it could help you deduce your problem a little quicker, ;)
Yo tengo mi m.2 en el pcie 3 (en el de abajo) será por eso que no lo detecta?
Dunno who you are, but you are a huge help. I have a B550-PLUS wifi and your tip helped. 10/10 thank you sir
What about a B450?
Thanks man, you saved me!
Thank you!!!!!!!
Thank you robot man enabling CSM fixed it!
The CSM enabling helped! Worked like a charm only thing that worked!!
Like me bro
Same the amount of joy I had when it works was immeasurable!
Going to add my fix here just in case.
I saw another comment that pointed out that if you use an M.2 drive in the slot under the cover, you can't use the SATA ports on the right side of the mobo (I think it's SATA6).
I moved my connections from there to the ones at the very bottom of the board, and it worked right away. I should have read the manual I guess!
Yes it says in the manual but is easy to miss.
enabling CSM helped me to see my nvme samsung on boot priority, thanks a lot!
same here.. but mine M.2 is Inland but it finally sees it in the boot menu.. YAAA!!
Same here. Enabling CSM worked for me. Phew!
Same
similar, for me it was an old hard drive
I’m glad this video was here but my solution was simple and in my face the entire time. I keep forgetting that the drive will not show up at the top where the drives are. You have to go to where the drives are at the bottom page on disk management and scroll down then find drives that says “unallocated” and then right click and create a new simple volume.
Intel 10th Gen CPU doesn't recognize M.2_1 slot... there's where I messed up....
yep me 2 and that fged me up. fuckc them
enabling CSM and then done, thank you so much for fix my problem
Watched a lot of videos and this one was the one, thanks for the help. You got a sub from me .
Omg that enabling CSM fixed it for me. I. Was so scared i would not be able to boot my computer again after switching motherboard and other components!
I nearly started crying. Updating bios should not do that lol
CMS worked for me, I was upgrading from 2013 hardware, so I’ll need to see about installing a new OS or something
Same I literally had 2006 hardware
Our disk is detected, but we cannot boot, since it is not listed in the boot menu, as shown at 4:29. Needless to say that it boots on other devices lightning fast, but not on our B560M-plus.
Update: CSM helped much. Thank you for this tip !
So much trouble to attach a new drive. What a shame.
Hi, according to your question, may I ask have you encounter any problem with the drive?
Have you update the drive?
What happens after you update the drive?
Also, could you kindly provide the product model and OS version?
Thank you.
Followed your instructions to the letter . The end result was corroded sata cables .
Thank you . I overlooked the cables for hours
Thanks a lot...
Nothing to write more!🙏❤️👍
Thank you buddy no one's help me in this situation but your video is help me... Thanks a lot brother ☺️
It's called switch to another brand and all your Asus problems disappear.
Hi
Chasing Dragons,
May I have the model name and more details about the question?
Enabling the csm worked for me thanks a lot good sir may god give u a happy long life 😊
HOW TF AM I SUPOSSED TO DOWNLOAD WITHOUT HDD XD
Hi
Sjoerd Brouwers,
If you mean download bios file, please use another pc or laptop devices to download the files.
I'm glad this is here. This has been a big help.
Thank you. Your advice helped me to resolve my issue. The issue was fixed when I enabled the CSM setting in the BIOS
@@ME-DN as for me I enter the BIOS , enabled CMS after that my system detected my new m2 ssd. Just follow the steps shown in a video
@@ME-DN in this case the video says "install an add-on graphic card"
What's your model of motherboard and graphic card?
@@ME-DN I found in the internet this information ": The Intel® 500 series chipset does not support UEFI VBIOS graphic card, hence the integrated graphics mode does not support legacy boot and CSM option becomes non-configurable"
@@ME-DN Probably that is the problem. Try to upgrade your Vcard drivers or find discrete graphic card.
@@ME-DN I don't have facebook account
Thanks. Resetting the bios to default settings enabled all my sata ports.
My SSD in the M2.2 slot has a heat sink and it‘s therefore less flexibel. I had to try different angles until it was recognized because it is installed on the back of my motherboard. In the first slot, it is immediately recognized without problems. But now, that I have installed it with a lot trial and error, it works as it should.
2:37 that worked for me, thanks !
you really help me! is exactly the video I nedded!
My laptop is asus tuf gaming fx504 and the same problem suddenly hard drive not detected. In my case there is not showing CSM option and also I updated my bios from asus site but it still look like quite different, it's not look like this video bios. So please help me fix out this problem.
Hi It's Immo,
This video is for motherboard products. Please refer to the following link.
www.asus.com/support/FAQ/1042991
It was the CMS needing to be enabled for me! Thanks!
BEST GUIDE broo.. THX❤
Enable CSM did the trick! Tnx so much!
Omg CSM HELPED THANK YOU SOOO MUCH!!!
The csm method helped a lot thanks I had an hhd from my pc that used and I bought an asus motherboard cause my other usb cables wasn’t working so this helped alot
Can u help me, I have prime H510M-K with i5-11400
So, the issue is when ever I start my pc it takes me to Bios, while there my hhd is visible but my M.2 ssd is not showing up neither in advance mode, if I keep the system on for few mins and do force shut down for 2-3 times my ssd will start working and Im able to enter windows
I did enable the CSM but in the boot menu it's only showing the HHD and not the M.2 ssd on which window Is installed
Hi lonely kid,
Have you followed all the steps in this video? If yes, please try other M.2 SSD.
I'm still stuck with the same issue for 2 days already. I updated the Bios and followed instructions and still got nothing. It refused to detect my m.2 ssd.
My mother board is Prime B560M-A. it's a brand new computer build and also my first. The cpu is intel 10th generation core i9 unlocked. I desperatly need to make this work as I need it for 3D modeling in maya
Hi BigBoomer101,
Which M.2 slot do you install the SSD?
Thanks asus fixxed a big issue I have had with your motherboards since me and my brother own a rog strix board will save me lots of time next time
Thanks for help! These tips works!
Me who forgot to initialize the new SSD. I am still an amateur after ten years of doing it right.
Was wondering if it was installed correctly or shorting itself. ;^P
Listening to this video is very helpful and calming but not fast enough for politics and some people might fall asleep early even if the voice is this fantastic. =)
*HELP!!!* :(
My NVMe SSD drive DOESN'T APPEAR IN NVMe settings!
Why is that what to do?
(I can make ssd work but I wanna enable NVMe tab in BIOS!) I know it's NVMe 100%
So why it doesn't appear there? (tried all the slots it just says no NVMe device detected)
Hi, Werewolf Master.
May I ask if you have followed the video or the or the FAQ within the description box to confirm the settings in BIOS or enable [CSM] in BIOS? It is recommended that you cross-test the hard disk with multiple devices and verify at least one device is able to detect it. Please cross-test with other slots as well.
HEY ASUS I LOVE U THANKS FOR THIS VIDEO!!!
I am trying to install Windows 10 on the system of AMD 5600G, ASUS Prime B550M-K and Crucial P2 500GB SSD M.2 NVMe PCI-e CT500P2SSD8.
The BIOS sees M.2. It doesn't see Windows 10 or Ubuntu M.2.
I looked for many solutions. But I couldn't find it.
- Rufus or Microsoft tools.
- Latest BIOS update.
- USB 3 or USB 2
- CSM on or off.
- TPM2 on or off.
Hi Serkan Vural,
Based on the situation you describe, it is recommended that you refer to the following link.
www.asus.com/support/FAQ/1015547/
Thank you so much! My drive worked properly!
Thanks you so mach I love you bro ❤❤😂
Thank you very much friend you best luck to you
Showing No Storage Device Present in my TUF Dash F15 BIOS. Please help me fix this. Is it an SSD issue or a software issue?
Regarding your question, I would recommend you visit the following forum post to get more assistance.
zentalk.asus.com/t5/laptop/ct-p/Laptop
Sorry for any inconvenience it may be caused.
YOU JUST SAVED MY LIFE!!!!! THANKS!!
Hello again... I bought a second SSD PCIe Gen 3.0 x 4, NVMe 1.3
My Asus GL552VW-CN211D BIOS cannot find the SSD. What I need to do? I'm trying to install Windows, but as long as the BIOS does not display the SSD the Windows installer also does not find it. 🥺
Hi
Niko Vassilev,
Did you install the SSD by yourself? If you need the storage expansion, please contact the local ASUS authorized service center for consultation.
CSM Everyone should try that as their first step
Thank you for your sharing.
People I been fixing this sh*t it was headaches lol all I did was to install the m.2 in another slot and it pops up in my storage information 👍👍👍👍👍 now I’m finally able to install windows 10 after 1 week now building a pc n have if some many problems lol but I’m happy now 😴🔥🔥🔥
Hi Andres Juarezc, I'm glad to hear you're making good use of it.
turning CSM to enable helped me
Thanks im on Tuf gaming B550 - Plus and its help me a bit :)
I have a b660 and it doesn't detect the ssd m.2 drive that i got. It's an adata swordfish 1tb
Can u help me out pls?
I tried changing settings in bios but it doesn't work at all
Hi, according to your question, whether you load BIOS setting to the default?
Have you try to enable CSM?
Please follow the steps according to the video or the FAQ at the description box.
Also, could you provide your BIOS/OS version? Thank you.
I enabled my csm but didn't work out.
The problem is i can't install my windows yet because my motherboard doesn't detect the ssd .
I also set the settings to default.
I have no idea what is wrong.
Its so frustrating
And my bios version is 1620
Can you help me please ?
@@asus_support i just updated my bios to the latest version and it still doesn't detect the hard drive.
You are a life saver.
For anyone looking for a solution, asus motherboards only top 2 sata ports are working as intended if you have a m.2 ssd installed. Other four ports are faulty for some reason.
I have an asus z490-a motherboard with an intel 10700k and i want to install a NVMe Samsung 990 pro.
Will i have problems with it? (At the end of the video they said that some motherboards can not detect m2 drives if you are using an 10gen intel cpu and this made me wonder if i should not buy the NVMe.
Thanks your video it help me found my hard drive Tqvm
I've used my computer regularly every day with new components since October-November 2020. Today I see that my monitor shows the BIOS and I come to realize it isn't booting into Windows anymore. I see that my NVMe isn't showing as a bootable device anymore in the BIOS. I tried disconnecting, reconnecting the NVMe; trying it into the M.2_2 port; updated to the latest BIOS (2423 x64 - 8/10/2021[Build Date] and even in another nearby computer (that also had an Asus motherboard). My motherboard is Asus TUF Gaming B550-Plus. I've resetted to BIOS defaults and pressed F10 to save and exit. The NVMe *does* show in "Advanced>NVMe Configuration" as Sabrent Rocket 4.0 1TB. It shows Seg:Bus:Dev:Func as 00:01:00:00 Model Number as the Sabrent title I stated above. Total size is 0.0 GB Vendor ID is 1987 Device ID is 5016. Doing the Short/Extended Test below returns a result: "Not Available"
I enabled CSM and it gave a black screen with text saying reboot device and add a bootable disk/device (something along those lines). Please help me
Hi
BeyondSmash,
If it didn't occur after any settings or components changed, please try other NVME SSD.
What do i do if the drive locks up the computer with the drive installed? I cannot get into the bios with my drive installed, it just hangs the computer on the ROG image. I can access the drive through a dock once windows is booted on a computer using a different main boot drive. Model g531gt and drive is a micron 512 gb m.2 nvme 4x4. Computer boots fine with a different drive.
I still have the problem, even doing all steps of the video... I have an ASUS TUF GAMING Z-490 PLUS Motherboard. I updated the BIOS to version 2601 (latest one). My SSD is not being read (SATA Kingston 120gb); I have already tryed on each slot. It does not even appear as a storage option on the field "Storage Information". What else can be done?
Hi VITOR STERSI,
May I ask if you followed the instructions in the video? Including confirming the information of the connected hard disk or SSD in Storage Information, enabling [CSM] in BIOS, confirming the hardware, and so on.
Please refer to the following link as well.
www.asus.com/support/FAQ/1044083
Brand new b650 tomahawk with old SATA SSD installed (ssd is working, just unplugged it from old pc), not being detected in Bios or boot priority. Tried different ports, tried updating bios. Nothing worked. Please help!
Thank you!
CSM enable worked for my pc thnx
sorry mate, i have a question, if you don’t mind. did your pc worked properly before and this problem appeared then or you bought brand new pc and detected this problem
Thank you sir!!! You saved me.
Thank you, this helped alot!!
You saved my life, thanks !!!!!!
My Asus Vivobook 14 is going into Bios loop and not detecting the inbuild model SSD many times. I visited the Service center and they suggested me to change my SSD. But still the problem wasn't solved. After this , the Service center is now saying that it's a problem with my motherboard which needs to be replaced and the cost for it is wayy too high. Please help me with what can be done for this ? I really don't think that a motherboard problem should arise for such device after spending a good amount to buy a Good specs Laptop in just 2 years. Also am facing really poor assistance from a service perspective.
Was playing on my Cyberpowerpc with asus tuf gaming x570 plus wifi this morning, blue screened, and now it can’t find my nvme ssd. i haven’t installed any parts as this is a prebuilt i bought less than a month ago. any help?
Hi
yungmanderek,
Do you remember the error message while blue screen? Please followed the steps in this video to check the relevant components. If you have concerns about check the components by yourself, please consult the seller for help.
Todah rabah for vídeo and legend.
Hello! Please help me! It's the Samsung PCIe 4.0 NVMe M2 SSD 980 PRO compatible with my laptop ROG GL552VW?
The BIOS cannot find thе SSD after motherboard powers on :( I bought the 980 PRO yesterday and I'm trying to install Windows, but the BIOS can't find the SSD at all :(
Hi Nikolay Nenkov
,
Please use SSD PCIE3.0 x4 256GB/512GB M2 2280.
@@asus_support Thank you for your response!
Thanks ASUS!
Perfect! Congratulations!
I love you ASUS❤️
I have the latest BIOS version for my laptop, which according to ASUS's website is 308... and it doesn't show any of these options. How am I to fix the Motherboard not detecting my NvMe SSD disk? Any way of Enabling CSM in ASUS BIOS Version 308?
Regarding your question, I would recommend you visit the following forum post to get more assistance.
zentalk.asus.com/t5/laptop/ct-p/Laptop
Thank you.
Hi Asus. I have a B650 E-E. Two NvME drives installed in both gen 4 slots (gen 5 x2 are empty). In addition only two of my three Crucial MX Sata SSD's are detected. I can't get the last one to show up in Bios at all.
Hi, may I ask have you try the steps according to the video or the FAQ at the description box?
Note that if you have set CPU overclocking or Memory overclocking, the computer may not detect the hard disk or SSD.
Also, M.2_1 port can support SATA mode and PCIE mode, but M.2_2 port can only support PCIE mode and can't support SATA mode.
Please confirm Sata cable is correctly connected. Could you provide your BIOS version? Thank you.
@@asus_support Hi. Thanks for getting back to me. I sorted it now. I had three identical drives and was troubleshooting the wrong one 🙈. I left a wire unplugged.
My bios utility advanced only has 5 tabs. Main, advanced, boot, security, save and exit. ASUS TUF 15. Is this to be expected? If so where do I access the rest of the advanced options as in this video?
Hi, may I ask if your question is related to motherboard?
If so, we are delighted to provide you with a dedicated discussion forum to ensure you receive the best support and answers.
On the forum, you can ask questions related to the products, share your experiences, and interact with other users.
Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses.
zentalk.asus.com/t5/motherboards/bd-p/motherboards
Thank you.
Hi! I have an ASUS PRIME TRX40-PRO and I am trying to install a Seagate Firecuda 530 with a heatsink in the M2_3. I have tried the steps on the video, but the device is not recognized. Also I cant use the vertical bracket because with the heatsink it does not fit. What else can I do?
Hi, may I ask if your question is related to motherboard?
If so, we are delighted to provide you with a dedicated discussion forum to ensure you receive the best support and answers.
On the forum, you can ask questions related to the products, share your experiences, and interact with other users.
Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses.
zentalk.asus.com/t5/motherboards/bd-p/motherboards
Thank you.
This helped, I have a new ASUS X570-Pro TUF Gaming WiFi AMD AM4 ATX Motherboard and updated the bios to 4002 version from three thousand something. After this the Motherboard would not find or see the Samsung 960 SSD (SATA not M.2). I was stumped, it was not in the boot menu even though it showed up as a drive in the Motherboard. Once I enabled CSM (I had a Nvidia GeoForce 1060 graphics card already installed), I was able too the Samsung 960 SSD in the boot menu (as well as other items), I selected the Samsung 960 and as able to boot.
The bios update should not disable seeing hard drives, I would classify this as an ASUS bug.
Hi
James Stroud,
The bios settings may not change after bios update. Thank you for your feedback.
@@asus_support I have B650E-F, after BIOS update to 2214 I have the same problem - I see m.2 on the main screen in the middle, but not in the boot list, why??? I do not want to buy a GPU just to boot my system! Previous BIOS version was able to boot my modern m.2.
the new ssd is showing in storage information but its not showing in the boot options and nvme configuration .. i cant find the CSM option .. i have updated the bios and still have the problem .... my laptop is fx505gt and my bios is version 311
Hi
TopTube,
I am afraid this video is for motherboard products. The Windows Operating System which supports Intel CoffeeLake and later processors is limited to Windows 10, so [Launch CSM] feature(option) is no longer in the BIOS Setup menu from Intel CoffeeLake processors.
Please also refer to the following links.
www.asus.com/support/FAQ/1013017/
www.asus.com/support/FAQ/1044458/
This was a huge help!!! Thank you so much!!!
situation / system: asus a620m-a, compatible cpu and 2x ecc ram. system is working. everything connected via sata works. NOTHING connected via nvme does. tried 2 devices that work on other systems.
also both work via an nvmesata-connector in the a620-system.
NONE of the "tips" in this video solved my situation. the logical thing here: next MoBo I buy is NOT from asus. :-I
May I ask if your question is related to motherboard?
If so, we are delighted to provide you with a dedicated discussion forum to ensure you receive the best support and answers.
On the forum, you can ask questions related to the products, share your experiences, and interact with other users.
Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses.
zentalk.asus.com/t5/motherboards/bd-p/motherboards
Thank you.
請問？既然是華碩錄製出來的、為什麼沒有中文説明呢？
您好，我們有提供中文字幕，如果影片有任何不了解的地方，也可以參考下方的FAQ連結，謝謝。
www.asus.com/tw/support/FAQ/1044083
You’re telling me it was so specific that the first M.2 port can’t be read on my 10770 cpu??? I changed it to the second port and windows booted… I hate my life… oh BTW great video ez like from me
Hi
welldarn,
The specifications might be different on various models. Please refer to our website for the specifications information.
Hello! Can you please tell me where can I get help for my old h97-pro motherboard? I am trying to reach the support regarding this issue but it seems that the mbo serial is not ok (got it through the cmd). My new m.2 is not visible and I can't find how to enable it in bios. Thank you!
Hi, according to your question, have you make sure that you have follow the steps according to the video or FAQ at the description box?
Have you try to cross test with other device?
Have you try to enable CSM?
Please make sure that all the components is compatible with the motherboard.
Thank you.
@@asus_support Thank you for thr reply. I have managed somehow to update bios and to make all kind of updates to my PC. Now it is visible in the bios (although in the same time my other HD-WD is not visible anymore) but not when I start the pc.
CSM Solved the issue
I recently had this inconvenience; I was looking around and nothing happen, I used to have Keyboard and Mouse via wireless, connected through USB, also my SSD also had the operating system and more installed, and I had the idea to disconnected everything and nothing, then the last try; to reinstall Windows 10 64bit and bingo I resolve the big issue.
Well, so, I just updated to Windows 11, and 2 of my hard disks dissapeared, the only remaining are the m.2 ssd, the others were an hdd and a normal ssd, but they're not detected by the bios anymore after the w11 update, I tried everything and still nothing, am I the only one?
Hi Sergi Folch,
May I have the model name, the bios version and the OS version & OS build? Have you enabled CSM in bios and reinstalled the hdd and the normal ssd?
Same problem windows 11
Hi @@bahduh4310
May I have the model name, the bios version and the OS version & OS build? Which steps in this video you have tried?
@@asus_support how to enable tpm or ITT in asus H81m-cs
Hi @@bahduh4310
Have you updated to win11?
I have the B660. I don't have a dedicated graphics card so I can't enable CSM. Are there other options in that case?
Hi, you only need to add-on graphics card when your CSM item is not user-configurable and shows in gray.
Please refer to the A3 in the following link. Thank you.
www.asus.com/support/FAQ/1044083
I don't have the option to enable CSM on Asus TUF F15 laptop
Tbh this video is very helpful
thank you ☺️
did the job, thank you
I'm also having this problem. Motherboard Asus ROG MAXIMUS XIII Extreme. The SSD is Samsung V-NAND SSD 970 EVO NVMe M.2 My BIOS version is 2203. My PC Specs i9 10th GEN I have tried it in all the sockets with all the options shown in this video but it is not recognised. The SSD worked OK when in my Gigabyte AORUS B460PRO AC.
Regarding your question, I would recommend you visit the following forum post to get more assistance.
rog-forum.asus.com/t5/gaming-motherboards/bd-p/HSS_MB
Sorry for any inconvenience it may be caused.
Thx this video helpt me out CSM mode works🎉 it deservs alot of likes🎉