Google Voice vs Grasshopper vs RingCentral vs Phone.com (in 2023)

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  • เผยแพร่เมื่อ 30 มิ.ย. 2024
  • ★★★ Which is the best VoIP service for your business? Google Voice, Grasshopper, RingCentral or Phone.com? Links & resources are below!
    #1 Grasshopper (Best for 1-5 Users) ➡️ thebizbud.co/grasshopper
    #2 RingCentral (Best for 5+ Users) ➡️ thebizbud.co/ringcentral
    #3 Phone.com (5+ Users w/less features & cost of RingCentral) ➡️ thebizbud.co/phone
    I put these in order of who I think would be the most advantageous for most users. I left Google Voice off the list due largely to issues with spam. For smaller businesses Grasshopper is usually going to make the most sense but if you need more functionality RingCentral is the way to go due to all of its integration partners... it acts more like a CRM that also provides phone services.
    Thank you for using my affiliate link above because it helps support my channel so I can create more helpful educational content. You still get the best possible promotions and prices but I may receive a commission. It's hard to express sincerity through a TH-cam description, but I sincerely appreciate your support.
    Table of Contents:
    0:00 Intro to VoIP Services
    0:25 The "Golden Window"
    1:49 Which services offer automated texting
    2:26 Why I don't like Google Voice
    3:40 Jam Study
    5:55 Pricing of Grasshopper vs RingCentral vs Phone.com
    7:39 RingCentral vs Phone.com
    9:34 Separate phone numbers
    10:22 Automated texting deep dive
    13:13 App store Reviews
    13:43 Grasshopper vs RingCentral
    14:03 How to sign up for VoIP Services
    Thank you for using my links below as these are affiliate links that help support my TH-cam channel. this is my full-time job and I truly appreciate your support!
    #1 Grasshopper (Best for 1-5 Users) ➡️ thebizbud.co/grasshopper
    #2 RingCentral (Best for 5+ Users) ➡️ thebizbud.co/ringcentral
    #3 Phone.com (5+ Users w/less features & cost of RingCentral) ➡️ thebizbud.co/phone

ความคิดเห็น • 179

  • @bizbud
    @bizbud  ปีที่แล้ว +5

    #1 Grasshopper (Best for 1-5 Users) ➡ th-cam.com/video/XiaHEWq0pRY/w-d-xo.html
    #2 RingCentral (Best for 5+ Users) ➡ thebizbud.co/ringcentral
    #3 Phone.com (5+ Users w/less features & cost of RingCentral) ➡ thebizbud.co/phone
    I put these in order of who I think would be the most advantageous for most users. I left Google Voice off the list due largely to issues with spam. For smaller businesses Grasshopper is usually going to make the most sense but if you need more functionality RingCentral is the way to go due to all of its integration partners... it acts more like a CRM that also provides phone services.
    Thank you for using my affiliate link above because it helps support my channel so I can create more helpful educational content. You still get the best possible promotions and prices but I may receive a commission. It's hard to express sincerity through a TH-cam description, but I sincerely appreciate your support.

  • @rowdycowboy85
    @rowdycowboy85 3 ปีที่แล้ว +21

    This was a fantastic presentation. Thank you for tossing in scientific reasoning to support different features, such as explaning cognitive load. Grasshopper seems to be the way to go for me, I appreciate you shortening my research time significantly.

  • @moemoghni1162
    @moemoghni1162 3 ปีที่แล้ว +3

    Such a wonderful presentation, simple, clear and precise. Thank you, I wish my business grows to a level that I can use your marketing talent.

  • @mindfulfitnessself-love2085
    @mindfulfitnessself-love2085 2 ปีที่แล้ว +1

    Thank you so much this was the most helpful video on TH-cam I’ve come across in a while!!!
    Great job keep it up please 😊

  • @cjgilsdorf
    @cjgilsdorf 2 ปีที่แล้ว +8

    Great video! Very good presentation. Just FYI to viewers: pricing and features of these company's plans have since been updated and are even more competitive

  • @spillledcarryout
    @spillledcarryout 3 ปีที่แล้ว +4

    This is so spot on informative - thanks so much!

  • @markgordonfishing1393
    @markgordonfishing1393 3 ปีที่แล้ว +4

    Appreciate the work u put into this, very helpful thanks man

  • @visionredevelopmentllc1198
    @visionredevelopmentllc1198 3 ปีที่แล้ว +2

    Awesome review. This video was the most helpful I've come across. Thank you!

  • @bernardweintraub4355
    @bernardweintraub4355 3 ปีที่แล้ว +2

    Great review Thank you, on point for Small business, liked the use of studies backing up your info

  • @Tori-xu2sk
    @Tori-xu2sk 2 ปีที่แล้ว +3

    Thank you so much for your amazing video! It has really helped me and I'm not stressed out and overwhelmed like I was before!

  • @debraheap3800
    @debraheap3800 2 ปีที่แล้ว +3

    Thank you so much! This was such a huge help and you made it so easy to understand. Great Video!

  • @sylviajimenez4084
    @sylviajimenez4084 2 ปีที่แล้ว +1

    Great, informative video - thank you! Oh and I got your Movie phone reference lol.

  • @M.O.R.EwithEvelyn
    @M.O.R.EwithEvelyn 3 ปีที่แล้ว +3

    This was a great video and very informative. Thank you for your service. 😊

  • @sincerelyarimichelle4255
    @sincerelyarimichelle4255 2 ปีที่แล้ว +3

    I appreciate the information and work that you put into this video. Thank you!

  • @aarongaffney6466
    @aarongaffney6466 2 ปีที่แล้ว

    Cheers, great job sorting through the top offerings! Golden Beginning is KEY!

  • @dianek6426
    @dianek6426 ปีที่แล้ว

    This was very, very helpful! Thank you so much for helping to cut through all the confusion!

  • @tressagraham4936
    @tressagraham4936 3 ปีที่แล้ว +2

    VERY VERY HELPFUL!! Thank you.

  • @JhonnyNunes15
    @JhonnyNunes15 2 ปีที่แล้ว +1

    Best review ever! Clear and concise.

  • @walersyar9909
    @walersyar9909 3 ปีที่แล้ว +1

    Great video. Helped me a lot!! Thank you!

  • @HowNOT2
    @HowNOT2 3 ปีที่แล้ว +1

    Good video! Helped!

  • @dariellopez4887
    @dariellopez4887 ปีที่แล้ว

    Thanks for taking the time and navigating through the pros and cons of these services

  • @D2Niceeee
    @D2Niceeee 2 ปีที่แล้ว

    Just now watching this video but I watched your other video on LLC services and thanks to you I went with Incfile appreciate you keep supplying us with knowledge 🙌🏾

  • @DrAlexVasquezICHNFM
    @DrAlexVasquezICHNFM 3 ปีที่แล้ว +1

    Excellent info and format.

  • @Avidwoodworker
    @Avidwoodworker 3 ปีที่แล้ว +1

    This was a great video. Thank you so much for the helpful information.

  • @kimroberson2484
    @kimroberson2484 3 ปีที่แล้ว +1

    Excellent content! Bravo!

  • @EL-yi4sp
    @EL-yi4sp 3 ปีที่แล้ว +1

    You're really good! Thank you!

  • @annaclomeli
    @annaclomeli 2 ปีที่แล้ว +6

    Thank you! All the information and research was very helpful and you honestly made my life a bit easier with this. Again, thank you and keep doing what you do for all of us that need it.

  • @lauraletiese8795
    @lauraletiese8795 2 ปีที่แล้ว

    Awesome presentation and informative!

  • @YourUncle8501
    @YourUncle8501 3 ปีที่แล้ว +6

    Cognitive Load is sooo real! Its overwhelming looking at 5-8 call routing companies as apposed to 3 or so

  • @tomforstik4899
    @tomforstik4899 2 ปีที่แล้ว +1

    This is a great analysis, thanks!

  • @TheDogggrecords
    @TheDogggrecords 3 ปีที่แล้ว

    Excellent job! 👍👍

  • @Razen1970
    @Razen1970 2 ปีที่แล้ว +9

    Hi, heads up, grasshopper doesn't offer their services in Puerto Rico. PR is part of USA. The rest of competitors like Ring Central, Intermedia, Vonage, Google etc offer services in the Island. Customers in grasshopper need to incur in charges when the rest of the competitors offered FREE. Google even offer numbers in several international countries without charging extra, that is very convenient for companies doing business internationally. Thanks!

    • @nickmiles9412
      @nickmiles9412 2 ปีที่แล้ว

      Which one will I be able to make phone calls with it's own personal number rather than one from my mobile phone?

    • @Babaaa24
      @Babaaa24 ปีที่แล้ว +1

      @@nickmiles9412 all of them dude. You get your own number

  • @mateodemateus5444
    @mateodemateus5444 2 ปีที่แล้ว +1

    Thank you, this a great information

  • @shellyvollmar8559
    @shellyvollmar8559 2 ปีที่แล้ว +1

    You did a terrific job of presenting this information and it was very helpful!!

    • @bizbud
      @bizbud  2 ปีที่แล้ว

      Thank you for the kind words!

  • @kihyonsohn1514
    @kihyonsohn1514 3 ปีที่แล้ว

    So helpful, thanks

  • @carlboucher6847
    @carlboucher6847 3 ปีที่แล้ว

    Very useful video. Thanks

  • @aaronolsen3985
    @aaronolsen3985 2 ปีที่แล้ว

    Awesome video!

  • @robhtp3817
    @robhtp3817 ปีที่แล้ว

    Thanks Eric for your insights and suggestions. I’m a startup and solopreneur, when we receive a call or text forwarded to our mobile phone, will the system inform us which Extension the call is from? I’ll use Ext. 1 for the main, Ext. 2 for customer support & Ext.3 for promos. Thanks again for the info and I using your link to sign up for grasshopper & now I’m also a new subscriber 🙌🏼

  • @vdjosea
    @vdjosea 2 ปีที่แล้ว +1

    Thank you so much for this detailed video, I’ve definitely made my choice!

    • @bizbud
      @bizbud  2 ปีที่แล้ว +1

      Glad it was helpful!

  • @skzsmile
    @skzsmile 3 ปีที่แล้ว +10

    This video was so helpful! Thank you so much for all your research.

  • @Peter926545
    @Peter926545 ปีที่แล้ว +1

    Good Info...thanks

  • @user-sf7dn6vo8f
    @user-sf7dn6vo8f ปีที่แล้ว

    Great review. Very helpful.

  • @marlynramos122
    @marlynramos122 ปีที่แล้ว

    very educational. thank you.

  • @par3me
    @par3me ปีที่แล้ว

    Holly shit, an actual in depth review. Thank you!!

  • @robynbudgeon7355
    @robynbudgeon7355 2 ปีที่แล้ว

    Excellent.

  • @gedlitigray
    @gedlitigray 2 ปีที่แล้ว

    Excellent job

  • @hottestauthority7820
    @hottestauthority7820 3 ปีที่แล้ว

    Very informative

  • @drdenisewilliams-shannon4354
    @drdenisewilliams-shannon4354 ปีที่แล้ว +1

    Great review. Tried to use your grasshopper link (above and below the time stamp) to purchase-but it took me to an error page.

  • @Christopher.original
    @Christopher.original 2 ปีที่แล้ว

    Wow. Super!

  • @lauragreen4571
    @lauragreen4571 3 ปีที่แล้ว +1

    Trying to focus on the video but I couldn't stop focusing on your eyes! Very Nice!!

    • @bizbud
      @bizbud  3 ปีที่แล้ว +5

      Not gonna lie. Immediately screenshot this and sent it to my wife. Thanks for the chuckle.

    • @pbam5500
      @pbam5500 2 ปีที่แล้ว

      @@bizbud 😂😂💯💯

  • @cookevillehomeinspection
    @cookevillehomeinspection 3 ปีที่แล้ว

    great job

  • @user-me8cc5of3l
    @user-me8cc5of3l 11 หลายเดือนก่อน

    You're correct about Google sunsetting projects, HOWEVER
    you can ALWAYS PORT your number to a new service.
    That goes with any of phone service.
    One to grow on! 🌠

  • @askelenaaboutrealestate
    @askelenaaboutrealestate 2 ปีที่แล้ว +11

    Grasshopper's reviews on GooglePlay are currently at 3.7 with lots of users reporting sharp drop in performance lately. If you are still using them, did you notice any changes on your end?

  • @johnking3728
    @johnking3728 3 ปีที่แล้ว

    Brilliant

  • @JustinH
    @JustinH ปีที่แล้ว

    value here, nice job.

  • @truthmatters5876
    @truthmatters5876 2 ปีที่แล้ว +3

    Thanks, very helpfull. In my business I constantly use whatsapp. Can I use grasshopper and whatsapp with the same number?

  • @clackamasloveinc
    @clackamasloveinc 2 ปีที่แล้ว +2

    Very helpful video. Thank you for sharing. My question... Grasshopper or Ooma? In my small business (2 emp. 5 volunteers) we are hard-wired with Comcast business. I am moving our call center to another part of the building that doesn't have phone lines which is why I am looking at VOIP services. I am currently looking at Ooma to either keep our current analog handsets or use their wifi handsets to replace our phones... Our call volume is roughly 100 a week in and similar going out. Would appreciate your thoughts

  • @mele2259
    @mele2259 3 ปีที่แล้ว +1

    Hello. How can I use fax through obihai adaptor and google voice ? I can’t find any videos online for proper setup . Thanks very much .

  • @BlackAtomAnt
    @BlackAtomAnt 2 ปีที่แล้ว

    Awesome video.

    • @bizbud
      @bizbud  2 ปีที่แล้ว

      Thank you!

  • @binhminh417
    @binhminh417 3 ปีที่แล้ว +2

    What is the best VOIP service for a home phone? Thank you.

  • @chrisp6015
    @chrisp6015 ปีที่แล้ว +3

    Ring Central's minute limit only applies to incoming 1-800 calls. Just FYI, otherwise there is no limit.

  • @ochicoloto3524
    @ochicoloto3524 ปีที่แล้ว

    Thank you. Which of these have the option for customers to press 1 for my system to send them my custom link to download an app?

  • @altheaprass
    @altheaprass 3 หลายเดือนก่อน

    Thanks 😊

    • @bizbud
      @bizbud  3 หลายเดือนก่อน

      No problem 😊

  • @ocdtechtalk
    @ocdtechtalk ปีที่แล้ว +2

    I've had Google voice for 15 years. I am happy happy to pay for it, I don't have to because they won't charge. But if they ever do I'm happy to pay for it. I have not had the spamming that you have had so unfortunate for you and everyone has a unique experience. Thank you for sharing. However the biggest feature that I find that Google voice provides me that I cannot find any other provider is when calls come in I can group them and give them different voicemail messages. If you have another service that has this feature I would appreciate a follow-up video or reply to the comment so that I could check out that other service should I fear that Google voice is going away. But again Google if you're reading this happy to pay for Google voice just send me a bill.

  • @TheSmokenBong
    @TheSmokenBong ปีที่แล้ว

    I like the way you did this video prower od deduction is something i do for everyday choices lol

    • @bizbud
      @bizbud  ปีที่แล้ว

      It’s huge for making a decision. Analysis paralysis can be the death of you.

  • @albert8582
    @albert8582 3 ปีที่แล้ว +9

    Google has a paid version for their phone service and you can always port your number out to another provider.

    • @nickmiles9412
      @nickmiles9412 2 ปีที่แล้ว

      Which one will I be able to make phone calls with it's own personal number rather than one from my mobile phone?

  • @batthe1
    @batthe1 2 ปีที่แล้ว +2

    If I were to use grasshopper will it recognized as a legitimate phone number compared to Google voice? I've tried using my Google voice number in grant applications or bank information and companies often refuse the number.

  • @influenceocean1679
    @influenceocean1679 ปีที่แล้ว +2

    Hey man, I tried to use your grasshopper affiliate link to give you credit. It is a broken link. Thanks for the review anyway!!

  • @fuzzyheadsjournal
    @fuzzyheadsjournal ปีที่แล้ว

    Love the video. I'm running into a problem. Although my business is in the US, I recently moved and am working remotely from Jamaica. All these services are responding the same way. "this service is currently not available in your country". I can't seem to find a way around this. If I have a relative set up my account for me in the US, will I be able to log in and use the service while I'm here?

    • @johnnyleon636
      @johnnyleon636 ปีที่แล้ว

      You can do that, and that would work possibly but I would recommend getting a VPN with a good ISP provider in Jamaica therefore you can set your vpn to be in the United States

  • @OG.Valrogue
    @OG.Valrogue ปีที่แล้ว

    Thanks man very good video, I think I'll take grasshopper

  • @user-pi3jc6yd7d
    @user-pi3jc6yd7d 7 หลายเดือนก่อน

    Hi!! I am interested in Grasshopper but heard it’s hard to know if calls coming in on your phone are from Grasshopper or personal calls. Is this true? Is there a work around?

  • @mdraihanulferdous5036
    @mdraihanulferdous5036 3 ปีที่แล้ว +2

    Under rated channel. Keep going

  • @BlueBearOne
    @BlueBearOne ปีที่แล้ว

    Can you port a number from one VOIP service to another if you later decide to switch VOIP providers?

  • @coolguy24eric
    @coolguy24eric 3 ปีที่แล้ว

    If I get number through grasshopper and something happens to grasshopper will I lose those numbers or will I still own those numbers and I can just go to a different company?

  • @cameriqueTV
    @cameriqueTV 3 ปีที่แล้ว +2

    On Google Voice, from a laptop, I can hear the other end just fine, but several have told me my voice sounds very distored. I called my cell, and it definitely is.

    • @Americannorsk1
      @Americannorsk1 3 ปีที่แล้ว +1

      My advice. Move away from Google. It tracks everything. Your email content, voice content, search content........

  • @Mixxwizard
    @Mixxwizard 3 ปีที่แล้ว +3

    Nice video, quick question. Does Grasshopper offer you an option where you can determine if the call is coming in as a business call from your 800 number or not. Meaning, if you are on your cell. How can you determine if it's a person calling your 800 number or your local cell number?

  • @Theo-dj7vs
    @Theo-dj7vs 3 ปีที่แล้ว

    Informative. Best at 1.5x speed

  • @SuzanneLee1
    @SuzanneLee1 2 ปีที่แล้ว

    What are your thoughts on Godaddy's Smartline service?

  • @ketoriousfoods2301
    @ketoriousfoods2301 ปีที่แล้ว

    Question, I'm building a website and I really don't want to leave my personal number on there. (For the contact info) What service should I use, If I only want to use a 1-800 number to show for the contact info and when they call it, it will forward the call to my cellphone?? So that I'll get the call without having to leave my number there?? I only need this to receive calls from people trying to contact me from the website, nothing more. Any idea?

  • @GlennBrian
    @GlennBrian 2 ปีที่แล้ว

    we are looking to switch from grasshopper because 1/3 of all calls the customer cant hear me and i have to call them twice, if i leave a message i have no idea they arent getting it, grasshopped wont help me, stay away from grasshopper.

  • @guardianangeltravel2972
    @guardianangeltravel2972 2 ปีที่แล้ว +1

    The auto text message feature only works when a call comes in from a NEW number. If a call comes in from a repeat caller, they will NOT get the text message again, it will go to voicemail if no one answers.

    • @angelarohr7161
      @angelarohr7161 ปีที่แล้ว

      Which os by design. Because the whole point is you dont WANT them to know it is automated! If they got that over and over then umm I believe they’d notice!!

  • @dammar117
    @dammar117 ปีที่แล้ว

    What happens with the automated text message if your caller is using a landline?

  • @therealdiamondnoelle
    @therealdiamondnoelle 10 หลายเดือนก่อน

    Can you use a debit card for setup payment for grasshopper? It's declining my debit cards. Is it implying that only a credit card can be used?

  • @Gibbowr80
    @Gibbowr80 ปีที่แล้ว +2

    Yes. I get the movie phone reference lol

  • @Mark-sq5mq
    @Mark-sq5mq ปีที่แล้ว

    looks like there is no more limit on minutes. Does this change your review or recommendation?

  • @maddgreeenapple4719
    @maddgreeenapple4719 ปีที่แล้ว

    this was super helpful . Subscribing!!!

  • @ajaysunker3855
    @ajaysunker3855 3 ปีที่แล้ว

    Hello is Grasshopper the only on that has instance response? Can Grasshopper be used with a VoIP Phone?

    • @bizbud
      @bizbud  3 ปีที่แล้ว

      RingCentral has everything grasshopper has and more but you’re just going to pay a lot more for the service. Grasshopper from my
      Understanding can be used with a voip phone if it plugs into your desktop. As grasshopper is either used on your cell or desktop application that would pair with a voip phone.

  • @scottmcbride2237
    @scottmcbride2237 3 ปีที่แล้ว +2

    You can block any of the spam calls with Google voice.

  • @dhansel4835
    @dhansel4835 หลายเดือนก่อน

    I was using proton VPN the other day when I was out and about and received a message "This server does not accept peer to peer connections".
    Am I doing something wrong or is there a setting that will let me through the server without seeing me?

  • @sabrina9333
    @sabrina9333 3 ปีที่แล้ว +2

    So what about a single person? I'm an Esthetician (facial & waxing) & like the idea of a seperate number for my business plus an instant text response. should I look into just Google Voice then?

    • @bizbud
      @bizbud  3 ปีที่แล้ว +3

      You can try that route but the things I don’t like are the amount of spam calls on google voice numbers along with the inability to easily setup call forwarding and instant response via text that grasshopper comes with.
      If you can swing the $24 a month I think grasshopper is worth it.

    • @sabrina9333
      @sabrina9333 3 ปีที่แล้ว +1

      @@bizbud I so appreciate your opinion 😁

  • @davidjd123
    @davidjd123 3 ปีที่แล้ว

    Can I just call and recieve calls with just the app? I dont want to forward it to my actual number.

  • @getyourwillhere
    @getyourwillhere 2 ปีที่แล้ว

    How is Grasshopper for dealing with Spam calls?

  • @sshetty9683
    @sshetty9683 2 ปีที่แล้ว

    Which app is best for german number for personal.use

  • @ocdtechtalk
    @ocdtechtalk ปีที่แล้ว

    My cousin Vinny's got the perfect jam study. I'll take the breakfast.

  • @cramirez4631
    @cramirez4631 3 ปีที่แล้ว +2

    What about the paid version of Google voice fun gsuite? Clearly not going anywhere anytime soon.

  • @TheR1chn
    @TheR1chn 2 ปีที่แล้ว

    What about 8x8 where does that rank?

  • @rae08
    @rae08 3 ปีที่แล้ว +1

    Do any of the virtual services record conversation with the clients? Do you know of any?

    • @bizbud
      @bizbud  3 ปีที่แล้ว +2

      RingCentral does. Depends on the package you choose. The second level package allows it but it’s not automatic. You have to select each call I believe. If you get their third level package it is automatic.

    • @rae08
      @rae08 3 ปีที่แล้ว +1

      @@bizbud ok thanks

    • @sharifiaa13
      @sharifiaa13 3 ปีที่แล้ว +1

      so does Dialpad, it records conversations exceptionally well

    • @rae08
      @rae08 3 ปีที่แล้ว

      @@sharifiaa13 is that an app or phone service? I'll look it up thank you as well.

  • @manjotgoyal3158
    @manjotgoyal3158 2 ปีที่แล้ว

    Can we text to customer on grasshopper???

  • @fitandflo7586
    @fitandflo7586 3 ปีที่แล้ว

    Grasshopper is not available in Australia :(

    • @OmerOmer-xg9kl
      @OmerOmer-xg9kl 3 ปีที่แล้ว

      What is the best suited available here ?

  • @sherrytee2962
    @sherrytee2962 2 ปีที่แล้ว

    Do any of these allow whatsapp alongside it please?