Anyone that wants to see real success and real enthusiastic commitment ??!! Look no further. You can see how much he cares about the business reputation and the businesses customers in the way he talks about each part of the process. This is true success!! Fantastic product.
I bought an Alpha 3 for my Bonanza about a year ago and I love it, best money I’ve spent. Paxton treated me right, I had a lock pin for an adapter that didn’t make the shipping trip and within a couple days I had the one I was missing plus two extra. Can’t say enough about Best Tugs, great dealing with them and I highly recommend.
Having worked as a production manager and then a project manager and finally a purchasing manager for a large scale company, I can really appreciate the thought and effort that went into this layout of the shop and how it functions. Especially the part when a mistake is found it gets sent back to the guy who made the mistake so he can correct it and learn from his mistakes. Just an amazing glimpse into how an efficient production company should run. Thanks Dan and Mark. Obviously there is much more to the Patey's than just a shiny head. So impressive.
You gotta just love it. This is an excellent example of perfection at work! The name Patey is associated with excellence, innovation, quality, and perfection! No cutting corners to make an extra buck, and not skimping and calling it good enough.
That was fun watching Mark conduct the tour with you. He and Mike are incredibly brilliant and Mark’s passion for Best Tugs is super evident. Best Tugs is a great example to all American manufacturers that “Made in America” is Best!!! Their attention to detail, quality and continual improvements is awesome.
Great video tour Dan! I've been marketing for industrial manufacturers for 25 years and that's how you do it. In house QC, bullet proof engineering and focused on the customer experience. Expect nothing less from a Patey.
I don't need a tug and I can't afford one but I wish I could buy one from Best Tug just to support a fantastic American company, ran by great Americans, who put quality and customer service above the dollar. Great job.
USA small business. So cool! I own two small family businesses and I'll be the first to say how much work it takes. The joy of a job well done is the best. This was a very cool video to watch and see what family business can do! Great job! You guys filled a niche and did it 100%
Really great tour Dan, thanks - and all with the amazing and super talented Patey folks. Wow, what a building and set-up. Best Tugs are amazing - super product, and MADE IN THE USA. Well deserved success.
Mark....you are a superman! I am so impressed of your knowledge and deep understanding of all aspects of Best Tugs. You are a shining example of what an American Manufacturer is. I wish you continued success and happiness!
I'm praying the Pateys get together and start building AUTOMOBILES - one's that actually last! GM, Ford, FCA, Toyota, Nissan, Kia, Hyundai - they're killing us technicians out here with their poorly designed and located components, and the high failure rates of new components! I think there's alot of people that would gladly mortgage a car or truck, so long as it was built to last generations. I'm one of them! Excellent tour, Dan! These guys never cease to amaze me with their drive and work ethic. If I were to move around a high-dollar flying machine, you can bet I'd buy one of these in a heartbeat. EVERY line of business today can learn a thing or two from the Pateys!
14:11 - we don't do marketing... who needs marketing when your twin brother has such an awesome TH-cam channel creating such an awareness of the Patey ethos and Best Tugs as a brand!
Somewhere I've heard "anything that can't sell without advertising is probably not worth the money". If your product is worth it all you really need to do is get the word out and get people to try it so they can see for themselves.
I've worked in engineering/manufacturing companies most of my career and it's very clear Mark and Best Tugs are a first-class operation. It's very gratifying to see this attention to detail and the high standards of quality control they employ in their company. Well done, keep up the great work!
Thanks for the tour Dan and Mark! I purchased a B 5 for my Cirrus last year from Paxton and must say, my fun level for flying went up a bunch just because of the ease and safety of moving my plane. Oh, and the older I get, the heavier the plane seems to be LOL.
Sure the Best Tugs are expensive. But so is back surgery. I got an Alpha 2 and love it. With my cub on 31’s with four pounds in the tires and 48 gallons of fuel in the tanks, it’s all I can do to move it. That little thing can push it up hill on wet grass. It’s great!
Totally refreshing to see a company where the quality of the product that leaves the company matters. The best part is the product is made here in the USA.
Thanks Dan and Mark great video and great tour! Wow what a 1st class outfit, this family seems to be the total package. As I learn more about the character of these brothers it makes me think how lucky all these people are to be in their every day lives. The patey’s definitely deserve the rewards of their hard work, excellent role models! Thanks again Dan for the delivery, I enjoyed your on the road interview! Look out Bryan Walstrom! 😬 (JK I’m a fan of Bryan also)
Funny coincidence. I was looking at Best Tugs website last night and the used tugs they had, as well as all the new product they're manufacturing. I can see why owning a Best Tugs is on your wish list, Dan!
Cool!! I get to leave a comment before @Parr 4 The Course !! This is the most real Patey experience ever! Thanks Dan for adding an item to my bucket list. What an awesome interview and tour!!
I’ve been a big fan of the Patey brothers for a few years now. This was an extremely cool video. Thank you to Mark for such a wonderful tour and thank you for a great video for us. I’ve been wanting to see what their factory looks like. 👍🏻👍🏻
A perfect example of American ingenuity, quality and business ship. A good example of what you get when government is not involved with business. It's called "self incentive" to make your product better than a good competitor of the same product.
@@tjohnson9909 government does not belong or do ANY business what so ever. government is to protect borders, uphold constitution and provide for a military to protect it's citizens.
@@Tadrjbs So a business that abuses its employees should not be regulated? Or puts dangerous products into the marketplace? Or regulate operators, or maybe anyone should be allowed to drive a tractor-trailer, bus, airliner, etc. Sorry, it isn't black and white the way you would like it to be, business DOES need to be regulated, basic economics 101 does not apply....
I bought a best tug a to the only thing I could see that I had to question about is that the battery charger cable that comes out of the handle should be fixed mounted or something else is just kind of dangling from The Wire. However this is indeed the best tug a very happy with everything else that works great as long as you remember turn off the switch and not tank the batteries. The batteries can be salvaged if it hasn't been too long by taking and disconnecting the batteries and charging them with a conventional battery charger. These people have got to be the nicest people in the world.
Amazing, but even more amazing was Mike's video talking about how when they were in the decking business, they made sure to exceed every customer's expectations by 2% -- even the gnarly, obnoxious difficult one.
This is a great video, and if I ever get a tug it will definitely be a Best Tug. Now all I have to do is get over the little issue of getting a plane first, but I’m working on it. Also keep an eye on their kids, because they’re probably going to be designing the next space station.
Great video and a very impressive organization! I would love to be an engineer there. :) I really appreciate that everything is made in house, and the extraordinary quality checks they use on all their tugs.
Interesting video, thanks. I'd be curious to see a few of the model tugs at work out on the tarmac. Show how they move, connect, operate, disconnect, load into a plane- all the things you buy one for. Thanks.
Boeing used to have Profitless Prosperity. That means they sold a ton of aircraft, struggled to keep up, yet almost lost their shirts in that. That being said, going LEAN was the best thing they ever did. It looks as if, while a great machining capacity will help, moving assembly lines would be of a great help, also. FYI, Boeing uses a moving line for the 737 Final Assembly Project.
What a great interview. You guys I can watch your videos all day, but my wife will kill me.😂 Great video you guys. ⭐️⭐️⭐️⭐️⭐️ P/S Mike take a vacation and get Scrappy in the air.
What a valid point!” Growth will kill just as fast if you can’t grow” guess ya have to be all in or watch it implode.. who wants to run all day when ya could walk..
The fact that he is willing to publicly air dirty laundry showing quality control checks speaks volumes about his character and the quality of his product. Very impressive.
Don’t know if mark reads these but on 182 group somebody asking about tugs. While I love my best tug, batteries were destroyed by accidentally leaving switch on. Customer Service excellent but you desperately need a protective circuit to turn off when accidentally left on. First question from potential buyer was about batteries. Please FIX it. The product is too excellent to have a flaw like destroying batteries if you leave a switch on!
Mark's enthusiasm for the product is obvious. Thx for the tour, Dan!
This must have been last November. That was my orange “chrome yellow” tug that got tagged. Yes, I was excited to get it!
I was wondering if the person would see this video!!! Yes indeed, last November. Im slow to edit sometimes.
Did you recheck those battery hold down bolts? :)
@@oleran4569 Ha! I figured since it’s worked this long without me knowing about that bolt, I’m probably good!
We all love to get a good tug.
@@TakingOff What makes it even a smaller world, and I forgot to mention this before, is that I’m based in Hamilton. About 20 miles SE of Dublin. 1TX6
Anyone that wants to see real success and real enthusiastic commitment ??!! Look no further. You can see how much he cares about the business reputation and the businesses customers in the way he talks about each part of the process. This is true success!! Fantastic product.
I bought an Alpha 3 for my Bonanza about a year ago and I love it, best money I’ve spent. Paxton treated me right, I had a lock pin for an adapter that didn’t make the shipping trip and within a couple days I had the one I was missing plus two extra. Can’t say enough about Best Tugs, great dealing with them and I highly recommend.
Having worked as a production manager and then a project manager and finally a purchasing manager for a large scale company, I can really appreciate the thought and effort that went into this layout of the shop and how it functions. Especially the part when a mistake is found it gets sent back to the guy who made the mistake so he can correct it and learn from his mistakes. Just an amazing glimpse into how an efficient production company should run. Thanks Dan and Mark. Obviously there is much more to the Patey's than just a shiny head. So impressive.
Great to see a family business booming. The financial risks they take are enormous but the self belief, skills and passion win out. Back to work!
You gotta just love it. This is an excellent example of perfection at work! The name Patey is associated with excellence, innovation, quality, and perfection!
No cutting corners to make an extra buck, and not skimping and calling it good enough.
That was fun watching Mark conduct the tour with you. He and Mike are incredibly brilliant and Mark’s passion for Best Tugs is super evident. Best Tugs is a great example to all American manufacturers that “Made in America” is Best!!! Their attention to detail, quality and continual improvements is awesome.
COOL to the MAX ! ...... Big Thank You for the video and the same to the Patey brothers for showing us around.
Great video tour Dan! I've been marketing for industrial manufacturers for 25 years and that's how you do it. In house QC, bullet proof engineering and focused on the customer experience. Expect nothing less from a Patey.
I don't need a tug and I can't afford one but I wish I could buy one from Best Tug just to support a fantastic American company, ran by great Americans, who put quality and customer service above the dollar. Great job.
USA small business. So cool! I own two small family businesses and I'll be the first to say how much work it takes. The joy of a job well done is the best. This was a very cool video to watch and see what family business can do! Great job! You guys filled a niche and did it 100%
The more I learn of this family the more I admire them.
We could all learn from their work ethics and determination to do well.
Thanks for this video.
The Patey's are great Americans. Keep it up
Really great tour Dan, thanks - and all with the amazing and super talented Patey folks. Wow, what a building and set-up.
Best Tugs are amazing - super product, and MADE IN THE USA. Well deserved success.
Mark....you are a superman! I am so impressed of your knowledge and deep understanding of all aspects of Best Tugs. You are a shining example of what an American Manufacturer is. I wish you continued success and happiness!
The real reason they can’t keep up is Mike keeps reprogramming the machines to build parts for Scrapy LOL.
Worth it 🤣🤣
Shhhhh. The tugs can wait we need more scrapy!
The truth is obvious 🤣
😂😂😂
Haha so true
Content is getting better and better. I am happy to see that you are trying to cover all aspects of GA.
No wonder Mark's not in the hangar building airplanes, he's too busy building tugs! Congratulations on the tremendous success. BACK TO WORK!
I'm praying the Pateys get together and start building AUTOMOBILES - one's that actually last! GM, Ford, FCA, Toyota, Nissan, Kia, Hyundai - they're killing us technicians out here with their poorly designed and located components, and the high failure rates of new components! I think there's alot of people that would gladly mortgage a car or truck, so long as it was built to last generations. I'm one of them!
Excellent tour, Dan! These guys never cease to amaze me with their drive and work ethic. If I were to move around a high-dollar flying machine, you can bet I'd buy one of these in a heartbeat. EVERY line of business today can learn a thing or two from the Pateys!
14:11 - we don't do marketing... who needs marketing when your twin brother has such an awesome TH-cam channel creating such an awareness of the Patey ethos and Best Tugs as a brand!
Somewhere I've heard "anything that can't sell without advertising is probably not worth the money". If your product is worth it all you really need to do is get the word out and get people to try it so they can see for themselves.
Many much larger companies out there could learn a thing or two from Best Tugs.. Top Level stuff there for sure!
Nice visit ! Thank you for sharing it with us. It is an amazing team. And all build in America, wow!
I've worked in engineering/manufacturing companies most of my career and it's very clear Mark and Best Tugs are a first-class operation. It's very gratifying to see this attention to detail and the high standards of quality control they employ in their company. Well done, keep up the great work!
That was a great video! Thanks for producing it and thank you to Best Tugs for bringing your team in also!
Thanks for the tour Dan and Mark! I purchased a B 5 for my Cirrus last year from Paxton and must say, my fun level for flying went up a bunch just because of the ease and safety of moving my plane. Oh, and the older I get, the heavier the plane seems to be LOL.
Superb company management for fine products,quality is everything,a unique family serving aviations needs.
Nothing but the best from the Patey family!!
Sure the Best Tugs are expensive. But so is back surgery. I got an Alpha 2 and love it. With my cub on 31’s with four pounds in the tires and 48 gallons of fuel in the tanks, it’s all I can do to move it. That little thing can push it up hill on wet grass. It’s great!
Totally refreshing to see a company where the quality of the product that leaves the company matters. The best part is the product is made here in the USA.
Thanks Dan and Mark great video and great tour! Wow what a 1st class outfit, this family seems to be the total package. As I learn more about the character of these brothers it makes me think how lucky all these people are to be in their every day lives. The patey’s definitely deserve the rewards of their hard work, excellent role models!
Thanks again Dan for the delivery, I enjoyed your on the road interview! Look out Bryan Walstrom! 😬 (JK I’m a fan of Bryan also)
Funny coincidence. I was looking at Best Tugs website last night and the used tugs they had, as well as all the new product they're manufacturing. I can see why owning a Best Tugs is on your wish list, Dan!
Cool!! I get to leave a comment before @Parr 4 The Course !! This is the most real Patey experience ever! Thanks Dan for adding an item to my bucket list. What an awesome interview and tour!!
MADE IN AMERICA
that’s what I was used to see in France each time my mom was buying something.
Great stuff.cheers from france America
Thanks!
Patey guys are awesome 👏
So glad I bought a best tug, I can't wait for it to arrive. Thanks for the tour Mark.
I’ve been a big fan of the Patey brothers for a few years now. This was an extremely cool video. Thank you to Mark for such a wonderful tour and thank you for a great video for us. I’ve been wanting to see what their factory looks like. 👍🏻👍🏻
A perfect example of American ingenuity, quality and business ship. A good example of what you get when government is not involved with business. It's called "self incentive" to make your product better than a good competitor of the same product.
Government wouldn't have to get involved if all business' operated with this level of integrity
@@tjohnson9909 All of them do, the one's that don't go out of business. self regulation, basic economics 101 dude.
@@tjohnson9909 government does not belong or do ANY business what so ever. government is to protect borders, uphold constitution and provide for a military to protect it's citizens.
@@Tadrjbs So a business that abuses its employees should not be regulated? Or puts dangerous products into the marketplace? Or regulate operators, or maybe anyone should be allowed to drive a tractor-trailer, bus, airliner, etc. Sorry, it isn't black and white the way you would like it to be, business DOES need to be regulated, basic economics 101 does not apply....
@@Tadrjbs wrong, ALL of them do not
Wow! Great tour of Best Tugs w/Mark Patey. Fantastic facility. Great made in USA story.👍👍
👍☑️ The Best of the Best of Monday! WOW is all there is to say.
Great episode Dan. Thank you for the awesome look into Best Tugs. 🤘🇺🇸🛩️
Wow... the attention to detail is outstanding! Great video (again) Dan
What an awesome company. Great quality control like we would love for everything. Thanks guys for giving me a little bit of my American Pride back
I feel good! Go Patey's, Go America!
I sort of second Denver Shoemark's motion below. These guys are worth some admiration. Very insightful video.
Amazing video - thank you so very much!!!
A most fascinating and informative tour of the Best Tugs factory. Thank you for showing us around. So many things to see and learn about. Thank you.
Running a business--master class.
That may be your best episode yet.
Really impressed with the operation. Congratulations.
so glad this showed up in my feed been following mike's videos for ages!
I bought a best tug a to the only thing I could see that I had to question about is that the battery charger cable that comes out of the handle should be fixed mounted or something else is just kind of dangling from The Wire. However this is indeed the best tug a very happy with everything else that works great as long as you remember turn off the switch and not tank the batteries. The batteries can be salvaged if it hasn't been too long by taking and disconnecting the batteries and charging them with a conventional battery charger. These people have got to be the nicest people in the world.
Great feedback on the charger connection. All 2021 and newer are now fixed mount. 🤠👍. Thanks so much for being a customer ❤️
If it’s something made by the Patey brothers you can guarantee it’s the best!
Awesome video, awesome company, awesome people. Thank you!
Quite an operation looks like they have their stuff together thanks for sharing .Now all I need is an airplane
What an incredible video. What an incredible company, I would imagine they are a great company to work for. The Pateys seem like a wonderful family.
Awesome video!
Family business and Nepotism are Mutually Inclusive Events😍
Amazing, but even more amazing was Mike's video talking about how when they were in the decking business, they made sure to exceed every customer's expectations by 2% -- even the gnarly, obnoxious difficult one.
Must be a great place to work. Almost everybody there was smiling!
Wow! Awesome!!
I love the energy of the Patey brothers!
Get outa here with those facediapers!! You are not sick!
This is a great video, and if I ever get a tug it will definitely be a Best Tug. Now all I have to do is get over the little issue of getting a plane first, but I’m working on it. Also keep an eye on their kids, because they’re probably going to be designing the next space station.
Great video! You guys are wild with your factory!
**SO MARK IS A A GENIUS TOO!!!**
Brilliant video 👍🏻
Thank You!
Nice Tour!
Neat to hang out with Mark for a while.
Great video and a very impressive organization! I would love to be an engineer there. :) I really appreciate that everything is made in house, and the extraordinary quality checks they use on all their tugs.
I’ve watched a lot of mikes stuff and I thought he was the pumped up go getter…… well no it’s the whole family 👌🏻🤙🏼
Interesting video, thanks. I'd be curious to see a few of the model tugs at work out on the tarmac. Show how they move, connect, operate, disconnect, load into a plane- all the things you buy one for. Thanks.
Boeing used to have Profitless Prosperity. That means they sold a ton of aircraft, struggled to keep up, yet almost lost their shirts in that. That being said, going LEAN was the best thing they ever did. It looks as if, while a great machining capacity will help, moving assembly lines would be of a great help, also. FYI, Boeing uses a moving line for the 737 Final Assembly Project.
What a great interview. You guys I can watch your videos all day, but my wife will kill me.😂 Great video you guys. ⭐️⭐️⭐️⭐️⭐️ P/S Mike take a vacation and get Scrappy in the air.
What a valid point!” Growth will kill just as fast if you can’t grow” guess ya have to be all in or watch it implode.. who wants to run all day when ya could walk..
The fact that he is willing to publicly air dirty laundry showing quality control checks speaks volumes about his character and the quality of his product. Very impressive.
Very interesting tour, thanks
About the only thing I have in common with the Patey brothers is that we have no time for haircuts...
🤣
Amazing Pateys!!!
A company that has sales and has 0 marketing, means it's selling a Great product.
And they don’t have to try and trick you into buying something
250,000 times a second is Rocket Science!
Don’t know if mark reads these but on 182 group somebody asking about tugs. While I love my best tug, batteries were destroyed by accidentally leaving switch on. Customer Service excellent but you desperately need a protective circuit to turn off when accidentally left on. First question from potential buyer was about batteries. Please FIX it. The product is too excellent to have a flaw like destroying batteries if you leave a switch on!
I'm impressed, and that's not easy.
ive worked in manufacturing for a while in a few different places, this is how you factory. would have loved to work for a company like this
Love it!
How about adding Blue tooth Proximity Sensors to your tugs so you can clip them to wings and tail so you don't need a wing walker...
That sounds awesome
That is a cool idea.
Amazing
Cool vid!
Dan... you should get one for cost plus 10% for the advertising on the channel. A plug on every episode.
Of all the problems a business can have, backorders are one of the best.
Very nice but I miss my old 1942 Clark Tug. Many fond memories of trying to get that thing to do donuts in soiled hay. Wish it was still around.
Shit, I don't even have a plane or a pilot license and I want a best tugs now. Lol!
Perhaps when they have time they'll make an electric Skateboard... "Best Board"
Question for best tugs. If you have an 18000 lb tug can you tow a cub or small plane with it?
On the echo tugs you can.
I was just there last week!! Wish I had gotten to see you there!!
Great content. Need more like this.
Phenomenal.
Fun stuff
I would love to work at a place like this. I wish I was local to the area.
Another innovative company owned and managed by engineers... Made in USA.
The helium balloon is a nice touch but is there primarily to reduce weight for the shipping cost.
That's awesome