Medical Receptionist: Calling insurances

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  • เผยแพร่เมื่อ 20 ธ.ค. 2024

ความคิดเห็น • 67

  • @kassielovesyou
    @kassielovesyou 2 ปีที่แล้ว +47

    I’m starting a new job as a medical receptionist on monday, so nervous!

    • @maricela93
      @maricela93  2 ปีที่แล้ว +27

      Yay! Congratulations!! ☺️
      You got this girl! Remember it’s all repetitive so you’ll pick it up fast and take lots of notes!

    • @didyouwrong93
      @didyouwrong93 2 ปีที่แล้ว +3

      Girl you and I.

    • @samlouflo
      @samlouflo ปีที่แล้ว +1

      Same!!!! I start next Monday.

    • @colinpostell4790
      @colinpostell4790 5 หลายเดือนก่อน

      ​@maricela93 in the next video call your friend and ask her if she can wash and curl your hairat her house 🏠 in the next video in A 2hr video

    • @colinpostell4790
      @colinpostell4790 5 หลายเดือนก่อน

      ​@@maricela93Call your friend on the phone 📱 and ask her if she can wash and curl your hair at her house in the next video in A 2hr video

  • @TRUEEEEET
    @TRUEEEEET 10 หลายเดือนก่อน +2

    I have 3 jobs that I have to choose between. One of them requires calling in rx and getting pre- approvals. I was having a hard time deciding but your video really helped me to eliminate one of them. If being on hold and transferring calls take this long for 1-3 calls I would go crazy. Thanks for doing what you do!

    • @maricela93
      @maricela93  9 หลายเดือนก่อน +2

      Haha! I go crazy everyday 😅 but it’s easy work. Thanks for watching ☺️

  • @prettypinky6943
    @prettypinky6943 7 หลายเดือนก่อน +1

    I do calls like this for my elderly mom, special needs brother, and myself! Im physically disabled caused by a work accident years ago. I'm getting pain management soon and hope to get back to the working field again. I'll look into this more. Thank you!

  • @liljay0438
    @liljay0438 2 ปีที่แล้ว +13

    I’m in Credentialing now but have a job offer for medical receptionist position. Your videos have help me decide to go for it 😬 kinda nervous changing jobs after 8 years but I want to give it a try!

    • @maricela93
      @maricela93  2 ปีที่แล้ว +2

      Yay! Congrats!! I’m glad I could help 😊
      I hope you love it!! 💕

    • @colinpostell4790
      @colinpostell4790 5 หลายเดือนก่อน

      ​@maricela93 In the next video call your Friend's Mom and ask her if you can sleep over at her house 🏠 in the next video in A 3hr video

    • @colinpostell4790
      @colinpostell4790 5 หลายเดือนก่อน

      ​@@maricela93Call your Friend's Mom and ask her if she can wash and curl your hair at her house 🏠 in the next video in A 3hr video

    • @colinpostell4790
      @colinpostell4790 5 หลายเดือนก่อน

      ​@@maricela93do it in the next video in A 3hr video

  • @chloeg3595
    @chloeg3595 2 ปีที่แล้ว +11

    I just recently started a medical receptionist position at a physical therapy office and today was my first training day. I do front desk and we use WebPT/Okta. New patients, and insurances, scheduling, verifications, weekly patient reports are all so overwhelming haha. I am taking notes though and I will be training for two weeks. Any tips?

    • @intothemaetrix9567
      @intothemaetrix9567 ปีที่แล้ว +1

      Hi! How is it? I’m training soon :)

    • @pinkgyaru._.
      @pinkgyaru._. ปีที่แล้ว +1

      Update on how it’s going? :)

    • @binkyfaith
      @binkyfaith ปีที่แล้ว +1

      How is it going

    • @chloeg3595
      @chloeg3595 ปีที่แล้ว

      @@intothemaetrix9567 it’s going great. i’m a pro now lol. i hope everything is going well with yours

    • @chloeg3595
      @chloeg3595 ปีที่แล้ว

      @@pinkgyaru._. it is going fantastic!!

  • @cbeans.studies
    @cbeans.studies 2 ปีที่แล้ว +7

    I'm looking for medical receptionist jobs now! Love these videos!

    • @maricela93
      @maricela93  2 ปีที่แล้ว

      Good luck! 🤞🏼
      Thanks for watching!!! 🫶🏼

  • @thebrockdock8805
    @thebrockdock8805 11 หลายเดือนก่อน +7

    It might be a good idea to censor out the dial sounds because some of the information you’re putting in seems pretty sensitive which could be a potential HIPAA violation to be putting on a TH-cam video.

  • @maxravnaas1719
    @maxravnaas1719 2 ปีที่แล้ว +8

    EVEN MORE QUALITY CONTENT???? Keep it up!!!!!

    • @maricela93
      @maricela93  2 ปีที่แล้ว +2

      Thank you! 😊

  • @zarinaroderiques2675
    @zarinaroderiques2675 2 ปีที่แล้ว +4

    When I was intern a few years ago Omg the hold times was crazy long once it was over an hr and 15 minutes before I spoke with someone then lost connection I wanted to cry lol

    • @maricela93
      @maricela93  2 ปีที่แล้ว

      That happens to me so often 🤦🏻‍♀️ it’s so sad ! Lol

  • @maxravnaas1719
    @maxravnaas1719 2 ปีที่แล้ว +3

    Most speed dialing doesn’t dial numbers that fast

  • @lazyhomeowner
    @lazyhomeowner 2 หลายเดือนก่อน

    wow, i never knew they did this. 99.9 % of the staff I've dealt with always tell me "YOU have to call your insurance"

  • @Dvincible19
    @Dvincible19 2 ปีที่แล้ว +6

    Love ur videos, i just started training front desk in a medical center, and the software is ecw, eclinicalworks, is that what you work with also?

    • @maricela93
      @maricela93  2 ปีที่แล้ว +2

      Awe, thank you so much! No we use traknet, I believe it’s only for podiatrist.

    • @c.foreign4912
      @c.foreign4912 2 ปีที่แล้ว +3

      Ecw is easy to learn, take mini notes

    • @Dvincible19
      @Dvincible19 2 ปีที่แล้ว +5

      @@c.foreign4912 yes, it has been almost 2 months now and i feel comfortable with the software now, still learning new little things here an f there but i got the basics down.

    • @maricela93
      @maricela93  2 ปีที่แล้ว +3

      Good job girly!! I hope you’re enjoying it! ☺️

    • @Jazzaye512
      @Jazzaye512 2 ปีที่แล้ว +3

      I just started using eCW and it’s not as bad as I thought. Now learning about the hundreds of insurances is the challenge 🥹

  • @TheRealKaay
    @TheRealKaay 2 ปีที่แล้ว +11

    I quit my medical receptionist job to work for a insurance company lol😂

    • @maricela93
      @maricela93  2 ปีที่แล้ว +2

      😂😂

    • @BellePM
      @BellePM 8 หลายเดือนก่อน +1

      Do you mind giving an update? I don’t want to even start the receptionist job if I know I’m not going to like it or adjust to it

    • @TheRealKaay
      @TheRealKaay 8 หลายเดือนก่อน +1

      @@BellePM i quit and now i work as a insurance rep doing written correspondence & appeals best decision ever!! I don’t think a receptionist job is bad it honestly depends on the office you work for.

    • @BellePM
      @BellePM 8 หลายเดือนก่อน

      @@TheRealKaay that’s great do what’s best for you. I just quit a job recently as well. I think I will try to give it 90 days it’s for primary care

  • @darlene4745
    @darlene4745 6 หลายเดือนก่อน

    My work day all day every day as a authorization and benefits verification person. Im getting burned out though as its only me in a 6 provider office. Thats alot right? Looking for something less busy.

  • @sheilabutler6958
    @sheilabutler6958 ปีที่แล้ว +2

    So do you do other task while on hold?

    • @maricela93
      @maricela93  ปีที่แล้ว +5

      Yes, I take that time to do my referrals or submit for authorizations. You need to be able to multitask

  • @sheilabutler6958
    @sheilabutler6958 ปีที่แล้ว +3

    Do you have to know the different types of insurances before you're hired?

    • @maricela93
      @maricela93  ปีที่แล้ว +4

      Nope, they’ll teach you on the job
      I didn’t know them either 🫠

  • @sonbal6793
    @sonbal6793 2 ปีที่แล้ว +1

    I work for an insurance company but I want to be a medical receptionist.

  • @aliceinwonderland5433
    @aliceinwonderland5433 ปีที่แล้ว +1

    do you need to have a medical related course when applying as med receptionist?

  • @shawnjohnson8675
    @shawnjohnson8675 ปีที่แล้ว

    Whats the longest you’ve been on hold for?

    • @maricela93
      @maricela93  ปีที่แล้ว +6

      Almost 2 hrs 🥹

    • @shawnjohnson8675
      @shawnjohnson8675 ปีที่แล้ว +1

      @@maricela93 Would you be able to do a video of the full hold time? I’m wondering what that’s like.

    • @maricela93
      @maricela93  ปีที่แล้ว +1

      I could but i feel like it’ll be pretty boring, I normally just do other things like scanning, sending out referrals and submitting for authorizations 🤷🏻‍♀️

    • @shawnjohnson8675
      @shawnjohnson8675 ปีที่แล้ว

      @@maricela93 Gotcha.

    • @binkyfaith
      @binkyfaith ปีที่แล้ว

      Whewwwwwww😔😔😔😬

  • @maxravnaas1719
    @maxravnaas1719 2 ปีที่แล้ว +9

    Calling providers seems pretty tedious

    • @maricela93
      @maricela93  2 ปีที่แล้ว +8

      Yes, very! Don’t even get me started on the long hold times 🤦🏻‍♀️

    • @Careerdriven918
      @Careerdriven918 2 ปีที่แล้ว +6

      @@maricela93 I can't stand the long holds!!

    • @maricela93
      @maricela93  2 ปีที่แล้ว +6

      Right! Especially when your on hold for almost an hour and then it hangs up 😭

    • @kitsunefaye1661
      @kitsunefaye1661 ปีที่แล้ว +2

      @@maricela93 As a parent and patient, baybee! I’ll be over here like, “So my big ass done wasted a whole hour, just to be hung up on?”😆

    • @maricela93
      @maricela93  ปีที่แล้ว +3

      And have to call back cause you need to get benefits for the patient 🥲

  • @kaiynatkhan4875
    @kaiynatkhan4875 ปีที่แล้ว

    More subscribers

  • @SuperLuckao
    @SuperLuckao 2 หลายเดือนก่อน +1

    The voice is cringe though. Talk normally

  • @MildredCalhoun-oi9xx
    @MildredCalhoun-oi9xx 9 หลายเดือนก่อน +1

    it was hard for me to watch this video, because the receptionist kept playing in her hair it was very distracting, as a professional you have pinned your hair up, and not keep looking into the camera.
    but other than that I think she did a good job

    • @Bidibidibunny
      @Bidibidibunny 6 หลายเดือนก่อน +4

      Quite honestly she’s providing no patient care so the hair isn’t bothering anyone. Also this isn’t really supposed to be an educational video even tho it could serve as that purpose. You are entitled to your opinions just sharing some perspective Mildred :)