Don't Buy Junk | Home Depot vs Amazon vs Plumbing Supply Store

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  • เผยแพร่เมื่อ 26 ก.ย. 2024
  • Today I'm comparing plumbing fixtures from 3 sources: Home Depot, Amazon and Professional Plumbing Stores. We're talking product quality and price.
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ความคิดเห็น • 488

  • @scottt5400
    @scottt5400 ปีที่แล้ว +123

    Called Moen to replace the cartridge in my Moen sink faucet. Answered a few questions about the faucet (Model, serial #, etc.) Gave them my address. Got the new cartridge about eight days later. 5 minute call. No fuss. Moen fan right here.

    • @martyvanord984
      @martyvanord984 ปีที่แล้ว +3

      You must have kept the original papers that came in the box???

    • @frankm2588
      @frankm2588 ปีที่แล้ว +7

      @@martyvanord984 I have both Moen and Delta, they both supply free replacement parts and they have never asked for the receipt. Just the model #, good to keep the box or a picture of the box or at least the part of it that shows the model. I was just on the phone with Delta last week and the rep was very helpful & knowledgeable, is sending me free new cartridge, springs, seals, O rings for shower faucet. Oh, and once I called Moen and said the bottom of my kitchen faucet was rusting, what part do I need & without asking sent me an entire new faucet.

    • @Quince828
      @Quince828 ปีที่แล้ว

      @@frankm2588i once had trouble with the mixing valve on a multi head Moen shower and the Moen rep actually came to my house to fix it free.

    • @schnitzel2k3
      @schnitzel2k3 ปีที่แล้ว +3

      You can just go into the big box stores, show them the valve, they give you a replacement on the spot.

    • @UVIcki
      @UVIcki ปีที่แล้ว

      ​@@martyvanord984I had to get a new Moen faucet handle and I uploaded the email from when I purchased it a few years ago.

  • @rottenanimal619
    @rottenanimal619 ปีที่แล้ว +42

    I had a Moen kitchen faucet. Years later it had a small leak. I called the company and they asked what part and what model of faucet. I told them and they sent me the part free of charge. They even paid the shipping cost.

  • @thecatdaddy1974
    @thecatdaddy1974 ปีที่แล้ว +53

    When I built my house I bought the cheapest lighting and plumbing fixtures bought most at Walmart, As I was putting all the money in the guts of the house, knowing that years later I would have more money to upgrade the stuff that would be easier to replace. Here almost 20 years later I am impressed that the fixtures are holding up and still looking as the day I installed them.

    • @rumblerumble2276
      @rumblerumble2276 ปีที่แล้ว +4

      Did the same in my old house and had the same result after a bunch of years. The previous owner of my new house also did the same thing, but must have been really hard on fixtures. They can’t be more than 5 years old, but all the lights and faucets are in terrible condition and need to be replaced.

    • @DocZoidberg549
      @DocZoidberg549 ปีที่แล้ว +6

      You got lucky, the new stuff is terrible. I bit the bullet and bought Delta fixtures.

    • @thecatdaddy1974
      @thecatdaddy1974 ปีที่แล้ว +8

      Things was built a little better back then

    • @markhansen8039
      @markhansen8039 11 หลายเดือนก่อน

      Yeah, still looking like the ugliest fixtures you can buy too.

    • @eltonnoway7864
      @eltonnoway7864 7 หลายเดือนก่อน +3

      Ah yes... but... the cheap lighting and plumbing fixtures from 20 years ago were much better quality compared to todays cheap tin and plastic crap being sold today.

  • @brett88knight
    @brett88knight 5 หลายเดือนก่อน +5

    I just bought a $600 Moen tub faucet and I wasn’t prepared for how heavy it was. That thing better last more than my lifetime

  • @bowez9
    @bowez9 ปีที่แล้ว +17

    Like how you prove that the commercial supplier and retail are EXACTLY the same thing.
    As a AO Smith employee I hear plumbers try and convince to only buy from supply houses, and they dont believe me when I say they are the exact same. Honestly the biggest difference most of time on products AO makes is which label goes on it.

  • @Yolleem
    @Yolleem ปีที่แล้ว +8

    Dude. My dad told me to watch you a couple years ago and I am such a fan. You have helped me build so much. I am also going to become a handy man to beat taxes like you shared in another video. If I don’t know how to do something, guess who I am searching for to show me?! 😂 love you man!

  • @markbloyd9852
    @markbloyd9852 ปีที่แล้ว +20

    Now just a quick thing to point out. The Moen faucet doesn't have water flowing through the metal part you cut through. It's flowing through the hose for the pull out part. But still a better value, in my opinion.

    • @kalijasin
      @kalijasin ปีที่แล้ว +2

      That’s true. Water is going through the spray hose inside. Not the actual faucet.

  • @Delekham
    @Delekham ปีที่แล้ว +5

    Maybe it is because I have listened to Jef for years now, but I seem to remember this same conversation a year or two ago. This still a good reminder for buyer beware when shopping.

    • @HomeRenoVisionDIY
      @HomeRenoVisionDIY  ปีที่แล้ว +8

      Hi Guys. Yes this was a past livestream. we edit them down if they have good value to bring people and reupload. in most cases the shorter version video appeals to a wider audience. Cheers!

    • @wendyfredrickson6703
      @wendyfredrickson6703 ปีที่แล้ว +1

      @@HomeRenoVisionDIY Indeed, it does. I can show a shortened version to my class of high school students.

  • @steveplante3013
    @steveplante3013 11 หลายเดือนก่อน +2

    Jeff, I originally discovered you when I was doing some drywall mudding. I found you to be very knowledgeable, a great presenter of info and quite humorous. I just saw this video on Plumbing, and the timing could not be better. I have to replace the cartridge on my Moen Kitchen faucet, didn't know they were warranteed. I also have to replace at least 1 bathroom, and I sure won't be going with the cheap Glacier Bay! Thanks so much.

  • @evictioncarpentry2628
    @evictioncarpentry2628 ปีที่แล้ว +26

    With Moen, if you ever have a valve body go bad , they will send you a new one no questions asked.
    Thats a $100+ part to buy from a plumbing supplier like Emco in Canada so thats a huge perk to buying their product.

    • @joesephray208
      @joesephray208 ปีที่แล้ว +2

      "Buy it for looks. Buy it for life." Delta does the same thing. Much easier to slap on a lifetime warranty on a well made quality product than one made out of chinesium

    • @ianferraro9640
      @ianferraro9640 ปีที่แล้ว

      I always buy Moen fixtures - they work, and they last. Lifetime warranty of parts is amazing for those who are in a house long term. It helps that I’m a 10 minute drive from a Moen corporate office with a parts service desk…but I the less, it sounds like Home Depot and other hardware stores will honour the warranty on certain parts as well. Outstanding video.

    • @martyvanord984
      @martyvanord984 ปีที่แล้ว

      @@joesephray208 Why the slogan and not just say backed by a lifetime warranty?

    • @joesephray208
      @joesephray208 ปีที่แล้ว

      @@martyvanord984 ask their ad agency, it's there slogan not mine. Obviously the point is that you are buying a stylish product that lasts a lifetime

    • @doncorleone2713
      @doncorleone2713 ปีที่แล้ว

      I have mixed experiences with Moen. However I usually use their shower valves because Home Depot will give you a free replacement if you bring in the old one for warranty. You might have to ask for a manager because not every employee knows about the parts exchange.

  • @gerlunatorres
    @gerlunatorres ปีที่แล้ว +6

    I have two Moen one-handle metal sink faucets and two shower faucets at home, they have lasted +16 years and it looks like they will last forever. I had to replace the faucet aerator once about two years ago. If you keep them clean and shiny they will last for many years. Helvex are also high quality products, but they are in the high expensive ranking.

  • @audiophileman7047
    @audiophileman7047 11 หลายเดือนก่อน +4

    I purchased a Moen two handle kitchen faucet some years ago. It was around $60 and the base is made of chromed plastic. We've gotten good service out of it so far. Just goes to show that even a "reputable" brand like Moen makes your more budget conscious products that perform well.

  • @thomasgrable1746
    @thomasgrable1746 ปีที่แล้ว +15

    I used to work at Home Depot. Glacier Bay is the Home Depot brand product, it's targeted at people wanting the cheapest option. I tended to recommend Moen or American Standard as they were proven to be good quality, but that Glacier Bay price had them flying off the shelves.

    • @chrisgraham2904
      @chrisgraham2904 ปีที่แล้ว +5

      House flippers love Glacier Bay because they look nice when installed and the flipper never has to deal with the failures in two years.

    • @hochhaul
      @hochhaul ปีที่แล้ว +3

      @@chrisgraham2904 I was just about to reply with the same thing. Flippers love the house brand stuff. It's one of the many things I absolutely loathe about flippers.

    • @chrisgraham2904
      @chrisgraham2904 ปีที่แล้ว +4

      @@hochhaul Yes, and it's a good way to recognize a "flip house" when your in the market. Pay a few extra bucks for a good general contractor to do your house inspection, rather than a House Inspector.

    • @beaviskornholio2754
      @beaviskornholio2754 ปีที่แล้ว +3

      American standard isn't what it used to be. I bought a faucet that's a pull out and it failed within 18 months. I tried calling their customer service number and no one ever answers. 😢

    • @sunrae7680
      @sunrae7680 10 หลายเดือนก่อน +3

      @@beaviskornholio2754
      Thank you. From comments it seems like Moen is the way to go.🤔

  • @keithclayards1145
    @keithclayards1145 ปีที่แล้ว +37

    Recently got a good deal at HD. The shower base I needed was available at RONA for 200$ less. I don’t have a RONA store locally, but the local HD did a price match plus a further 10%. Saved me almost 350$ in total.

    • @chrisgraham2904
      @chrisgraham2904 ปีที่แล้ว +5

      The HD "price match policy" is always worth investigating for large purchases.

  • @John_Benson
    @John_Benson ปีที่แล้ว +9

    Insisted on putting a quality faucet on my utility sink. Moen M-Dura was 2-3x others at $129 and it’s an absolute tank made of solid brass. Worth every penny.

  • @36736fps
    @36736fps ปีที่แล้ว +5

    Plumbing contractors get a big secret discount on the price from the plumbing supply houses but then charge the customer full price. Same for electrical contractors and lights. I try to buy fixtures myself and just pay the installer for his hourly charges without a big markup on the fixtures.

    • @baronvonlimbourgh1716
      @baronvonlimbourgh1716 ปีที่แล้ว +2

      That is half the income for any business. Your car mechanic does the same thing. He already made houndreds on the parts he sells you. And then charges 60 an hour to fit them.
      Buying trough a business acount puts a 45% discount on everything a car shop orders from the big autopart stores you buy the same stuff from yourself as a retail customer..
      And the shop just charges you the full retail anyway on your bill.
      And the part supply store is still making a nice profit on the stuff they sell to business customers at a 45% discount.
      So any retail customer walking in is just a walking cash dispenser for them

  • @Beedge420
    @Beedge420 ปีที่แล้ว +1

    I have been prepping for a DIY reno, and you have been one of the best sources of information, and a Canuck to boot. *****

  • @rpaasse6453
    @rpaasse6453 ปีที่แล้ว +77

    Lets do toiletbowls next.

    • @HomeRenoVisionDIY
      @HomeRenoVisionDIY  ปีที่แล้ว +33

      LOl. planning on a Game of Thrones video!

    • @rpaasse6453
      @rpaasse6453 ปีที่แล้ว +2

      @@HomeRenoVisionDIY 😂👍

    • @kallienielsen3898
      @kallienielsen3898 ปีที่แล้ว +1

      I agree i have had more problems with Toliet tanks than anything else lately. I seems like the newer the toilet the more maintenance lately. Are they just cutting corners on manufacturing? What is going on?

    • @rpaasse6453
      @rpaasse6453 ปีที่แล้ว +2

      @@kallienielsen3898 Maybey you should change youre diet? And see if the problems continue.😁

    • @padraics
      @padraics ปีที่แล้ว

      Do everything next!

  • @tomg5661
    @tomg5661 11 หลายเดือนก่อน +4

    I didn't hear any quality analysis comparison between box store and plumbing supply house. Just because boxes are the same, doesn't mean hardware inside is identical. One difference I have seen in faucets is plastic tubing versus copper tubing...

  • @JoshNtheedrifter
    @JoshNtheedrifter ปีที่แล้ว +5

    The sheer amount of helpful information on this channel is insane! Thanks sir!

  • @notj5712
    @notj5712 25 วันที่ผ่านมา

    Love that there was a Lowes ad at the beginning for me. lol.

  • @jorgecampa57
    @jorgecampa57 ปีที่แล้ว +1

    Great video thank you very much for sharing your knowledge about how to shop smart for plumbing supplies.

  • @chriscolameco6850
    @chriscolameco6850 ปีที่แล้ว +3

    Landlord/investor here
    My entire career I have only purchase MOEN single handle products. Every house I buy, even if the fixtures are perfectly fine, I replace with MOEN.
    Much easier to replace that cartridge than a seat/stem/the whole fixture

  • @jergervasi3331
    @jergervasi3331 11 หลายเดือนก่อน +1

    Bought a home with a Moen faucet in the kitchen. 12 years later, it had issues. Moen had their parts list and schematics online, and sent me every part I needed after a 5 minute phone call. Free, with free shipping. Arrived in 3 days. Now I live in a different house, installing Moen everywhere.

    • @randyriggs5463
      @randyriggs5463 17 วันที่ผ่านมา

      Cannot go wrong with Moen!

  • @milesharlan1
    @milesharlan1 ปีที่แล้ว +2

    Thank You.. I love this idea of comparing quality verse cost!! Keep Up The Good Work

  • @cheppere
    @cheppere 11 หลายเดือนก่อน +4

    You should have weighed the 3 boxes to see if they are all the same... Possibly all metal vs. Plastic in certain parts.

    • @Dev_2R
      @Dev_2R 4 หลายเดือนก่อน +1

      This is exactly what I came to find out in this video, and was sorely disappointed when he did no valuable comparison whatsoever, and just cut a pipe in half that he could have knocked on the counter to discover it was a metal pipe. I'm here salty asf. I would have at least enjoyed seeing a weight comparison rather than "I bought this one and it's going back" as he immediately puts it down.

  • @TheMycroft1
    @TheMycroft1 ปีที่แล้ว +4

    We shopped at a high-end plumbing showroom when we renovated our kitchen. I was disappointed to find that most of the hose spray faucets - similar design and same brands shown in the video - had a mix of chrome parts with some metal and some plated plastic on the same product. Parts looked identical so it was hard to tell. Most of the plastic components were cosmetic and not highly stressed by normal use, it's hard to tell how long they will still look okay. I expected all metal for the price point, and these were presented as higher quality models.
    My inference on pricing is that the manufacturers aren't really trying to squeeze out distributors; if they were serious about direct sales they would need to underprice other outlets, but distributor contracts prevent that (and it's commonsense if a manufacturer wants good relations with its distributors). It's risky for a manufacturer to cut ties with their distributors and go it alone with on-line sales, they are constrained by the etail market established by Amazon and Walmart and forced to join those marketplaces. It seems to me that manufacturers hew close to a high list price for appearance sake, in order to keep prices elevated, and if a manufacturer doesn't think their product is worth top dollar then who will? It should be noted these pricing models aren't limited to plumbing supplies, they apply to almost all consumer goods.
    Great video, btw. And a useful tip on the plastic compression nuts.

  • @kqxx
    @kqxx 5 หลายเดือนก่อน

    Thank for your video. Super helpful on making a decision. I hear alot of people saying it's best to buy the stuff from plumbing store for quality rather than box store box.

  • @ElidaNavarro-f4h
    @ElidaNavarro-f4h 16 วันที่ผ่านมา

    Best demo ever

  • @Shad0wC0mpany2
    @Shad0wC0mpany2 ปีที่แล้ว +2

    Thanks Jeff!

  • @waltham1654
    @waltham1654 ปีที่แล้ว +1

    Very informative, love your channel keep them coming. Peace

  • @TheLlwhaley
    @TheLlwhaley ปีที่แล้ว +1

    If Delta, Moen, etc. represent the "beginning" of quality, what are the brands that represent "true" quality and where do you buy those?

  • @artmartinez4449
    @artmartinez4449 ปีที่แล้ว +2

    If you wanna know if it's junk, cut it in half. 🤣👏 Jeff you're the best man. 🥳👏👏👏

    • @HomeRenoVisionDIY
      @HomeRenoVisionDIY  ปีที่แล้ว +2

      just did what everyone else wants to do but can't justify the waste. Cheers!

  • @christianadkins2305
    @christianadkins2305 ปีที่แล้ว +69

    I absolutely love all my fav youtubers stepping up to bat with the BS coming down the drain.

    • @TwstedTV
      @TwstedTV ปีที่แล้ว +3

      I've been noticing that lots of stuff are getting prices hiked. If this keeps going, so many business WILL go out of business.
      Because people will just stop buying. Ya you get a few not mentally stable people that will waste their money on anything because their bolts are not too tight.
      Which trickles down to us normal folks who know better. And we are the ones that suffer.

  • @Mr74datsun260z
    @Mr74datsun260z ปีที่แล้ว +3

    I just went thru this. This is my real world experience. Been in my house 6 years and we put cheapo amazon faucets in 3 bathrooms when we moved in. During 2023 I have replaced all of them due to leaking from internal failure. And because they are cheapo amazon they do not have parts available. The cheap kitchen sink one didn't even last that long.

  • @JamesAFrancis1966
    @JamesAFrancis1966 ปีที่แล้ว +1

    Thanks for showing that. On the other hand there are some really good prices on Amazon. I can replace the faucet with a new one when it fails. Metal over plastic is always better. I just depends on the budget and expectations.

  • @markhansen8039
    @markhansen8039 11 หลายเดือนก่อน +1

    I work at Ferguson and if we made as much money on the fixtures as he is saying I’d be making a fortune!

  • @victorpayne6586
    @victorpayne6586 5 หลายเดือนก่อน

    Thank you for explaining this. It answers some questions for me.

  • @neilwatson288
    @neilwatson288 ปีที่แล้ว +5

    The trouble with the 'higher' quality manufacturers like Riobel is replacement parts. The cartridges don't last any longer than a Moen but getting replacements can take longer. In my case Riobel took months to get me a replacement cartridge for a shower mixer valve. And removal and installation of the cartridge was needlessly complex.

    • @Rhaspun
      @Rhaspun ปีที่แล้ว

      Yes. I had to buy replacement cartridges for my Kohler faucet. They were readily available from any of the big stores. Installation was as simple as can be.

  • @charitykennedy4020
    @charitykennedy4020 4 หลายเดือนก่อน

    I really appreciated this video and learned some good stuff, but I would have really loved a comparison between the box stores and plumbing supply warehouse products in the same brand. Also, I would recommend it specifically be of a tub/shower kit.

  • @IndependenceCityMotoring
    @IndependenceCityMotoring ปีที่แล้ว +4

    Since risers fail over time, I don't like when theyre integrated in the faucet. I prefer copper pipe coming out the faucet.

  • @bfayer
    @bfayer ปีที่แล้ว +1

    When you cut the first faucet you got yellow sparks- means it's steel, verify with a magnet.

  • @barbaranostrand4214
    @barbaranostrand4214 10 หลายเดือนก่อน

    I just watched this video. As it happens, the Moen faucet in the video is the very faucet I purchased a few months ago. As I recall, I purchased the faucet from Home Depot. Basically, I started out trying to replace the spout on a mystery faucet with secret sauce faucet. After talking to the people at the distributor, I gave up on the notion of repairing mystery faucet. I liked the look of the Moen faucet and had heard of the brand, so I bought it. Feeling pretty good about the faucet.

  • @mos8541
    @mos8541 ปีที่แล้ว +1

    you right there Canuk

  • @thersanothersidetome
    @thersanothersidetome ปีที่แล้ว +2

    I found Home Depot faucets are much better than Amazon bought versions.

  • @anthonys.5653
    @anthonys.5653 5 หลายเดือนก่อน +1

    I'm going to push back a little bit on your opinion/ assessment. I can go to my local Plumbing supply, and get a mid range kitchen faucet, that's heavier, and more solid than anything you could buy at the big box stores. For example, let use that Adler you have in the video...other Moen Kitchen faucets use that same cartridge, but the one I get out of the Plumbing supply in that price range will be more solid than the big box store faucet. The Adler you have in this video, I can't even buy at 2 of my local Plumbing suppliers, as it's more of a big box store faucet. 1 of my local Plumbing suppliers does offer that specific Adler, they are also the largest Plumbing supply in the world, and they do have an online presence for the homeowner to buy from. : )
    With lavatory faucets, I'm getting a 50/50 drain or solid brass drain through the supply house, versus the big box stores. I am a Master Plumber, and I prefer the customer buy their own faucets, as I don't want the headache of having to return it if there is a problem. Plumbers got upset when the big box stores came around...we didn't, it was a blessing in disguise, as the responsibility falls on the customer 100% when they have a faucet for us to install.

  • @rbarr775
    @rbarr775 ปีที่แล้ว +5

    For the last ten years or so, I've had great luck finding what I want (usually American Standard) on eBay. The sellers tend to have a pretty substantial variety of plumbing offerings, which suggests that I'm probably not buying stolen merchandise. I still would like to know where the sellers source their merchandise. Often it's open-box, which is OK with me as long as they photograph and list exactly what I'm getting.

    • @nwsvndr
      @nwsvndr ปีที่แล้ว +1

      I think some of these eBay'ers have contracts with the manufacturers/distributors/retailers to sell the returns. Something like 15% of goods are returned, mostly merely because the buyer didn't like the style. The goods are as good as new, but cannot be resold as new. So they are sold to liquidators who in turn sell on eBay for really good prices; maybe 1/3 of Home Depot prices. I finished two bathrooms that way with top-quality Kohler products; saved thousands. Got burned only once, receiving a broken item, but Kohler came through with a repair part for free. :)

  • @vicever08
    @vicever08 10 หลายเดือนก่อน +1

    Not always true. I bought a $60 faucet at Amazon(made in China) to replace a Kohler. The Kohler one with same style costed $350. It has been 4 years, the $60 faucet still looks new and works as day one. Today is cyber Monday, they even sell at $48, amazing.

  • @SudburyMan
    @SudburyMan ปีที่แล้ว +2

    Jeff you want quality to last decades?? Copper pipe with ball valves. Done. 😎

  • @johnd4348
    @johnd4348 ปีที่แล้ว +24

    Faucets and plumbing parts 50 years ago were solid brass , chrome plated. Heavy duty. Built to last 100 years. Not any more.

    • @longnguyen-zu1qe
      @longnguyen-zu1qe 2 หลายเดือนก่อน +1

      😂😂But then no more jobs 😅

    • @enochpage1333
      @enochpage1333 2 หลายเดือนก่อน +2

      Hmm, I think we can have plenty of jobs and also have products that are economical because they are built to last.

  • @sheilam4964
    @sheilam4964 ปีที่แล้ว +1

    Thx for doing this and sharing.

  • @davidporterrealestate
    @davidporterrealestate ปีที่แล้ว

    Fascinating business model, they should have taught this in my MBA school!

  • @brentwejrowski
    @brentwejrowski 3 หลายเดือนก่อน

    Just remember, "if you wanna know what you're paying for, cut it in half." Great point!

  • @joesephray208
    @joesephray208 ปีที่แล้ว +2

    MSRP is not the same as MRP (minimum retail pricing). MSRP is suggested price, same as a car window sticker price, and it can be discounted, put on sale, etc. MRP is set by the manufacturer and no one is allowed to sell below that price, some manufacturers also use MAP (minimum advertised pricing). Company I work for strictly enforces both MAP and MRP, think of Bose (i dont work for them) and how all of their products are the exact same price from any retailer. With plumbing distributors like Ferguson you need to set up an account with a business license to get 'contractor pricing'.

  • @psoren423
    @psoren423 ปีที่แล้ว +1

    Finally a video to explain to my wife why I look crazy in the hardware store picking up boxes and putting them back with disappointment.

  • @guywithpaddle
    @guywithpaddle ปีที่แล้ว +1

    With hardware brand names in retail there is another price called MAP: minimum advertised price. These are the sale prices below MSRP. But the retailer can’t advertise below MAP. They might sell below that in special circumstances but you won’t see it posted.

  • @baronvonlimbourgh1716
    @baronvonlimbourgh1716 ปีที่แล้ว +1

    The way you set this up i was under the impression that you where saying the moen item from amazon was different then the one from home depot. That is why you got one of each.
    And the way you said that they produce in different places for different markets, implying that they ship a different product to amazon then they do to other retailers in the same box.
    It turned out to be just part of the explanation of how the supply chain works.
    Maybe it is just me misunderstanding or perhaps making this on a whim caused it to not be as clear as it could have been. I don't know.
    Just want to let you know. If i'm not the only one this happened to it might be something to pay more attention to in the future.
    Thanks for being a great teacher and motivator👍

  • @DoctorsChronograph
    @DoctorsChronograph ปีที่แล้ว +1

    Me and my dad installed the cheap one in our kitchen for $50, 6 years later and its fine.

    • @kalijasin
      @kalijasin ปีที่แล้ว

      You got lucky!

  • @soundman1402
    @soundman1402 ปีที่แล้ว +1

    I bought a bathroom faucet when I remodeled my bathroom. It was a direct-import I bought on Amazon. It was mostly a really good faucet; heavy, brass, ceramic capsule, and a superior mounting plate. BUT... The cut corner was on the "brushed nickel" metal plating, that corroded off in a couple years! I ended up replacing it with a hansgrohe faucet which, ironically, didn't have as good of a mounting plate as the direct import faucet.

  • @kodak_jack
    @kodak_jack 7 หลายเดือนก่อน

    I worked at Lowe's and had a very smartly dressed couple come in and the guy complained that the flow rate advertised on the box was less than what he got. YES, he used a graduated beaker and a stop watch!! Years later, I replaced my $100 Delta kitchen faucet with a plumbing supply one and the flow rate just about doubled!! There was a BIG difference in quality too. In most cases, the big box stores have cheaper quality "stuff".

  • @caseybennington1
    @caseybennington1 ปีที่แล้ว +3

    And then where do you go nowadays to get the premium fixtures? No one seems to carry anything other than these middle of the road offerings.

    • @Tee1471
      @Tee1471 ปีที่แล้ว

      Go to a plumbing wholesale if you see a name you recognize, walk to a different display. The big players are using lower and lower grade metals by the time this whole list price things hits, your $150 faucet will be made out of the same metal that $60 faucet is made of.

  • @denver4540
    @denver4540 7 หลายเดือนก่อน

    Where have you been all my lufe? Haha. You are so knowledgeable and hilaerous and the same time. Thank you. I ust bought my forever home. So excited to learn from you. Thank you.

  • @gergemall
    @gergemall ปีที่แล้ว +1

    Thx Professor Jeff❤. St. Louis ,Missouri

  • @ladylyonteeth3952
    @ladylyonteeth3952 7 หลายเดือนก่อน +1

    BTW. I noticed Home Depot has some cheaper end Kholer made with some plastic. Should one avoid because it’s plastic even though it’s Kholer? There’s a lot of nice looking Kingston Brass out there, but I’m told it’s made in china, so it should be avoided? Is that true? If you had a choice, would you be more careful to buy high quality in the shower fixtures over the faucets, or would you feel it’s worth the expense to go high quality across the board? Some faucets are $800.00 now. It’s crazy. 😮

  • @leslieestrada1459
    @leslieestrada1459 ปีที่แล้ว +2

    I love your shows

  • @camicri4263
    @camicri4263 11 หลายเดือนก่อน

    Oh wow, everyone is out to make money 💰💰💰💰 at the expense of the consumer! For the most part give you juck for a premium price 😱! Thank you! I have Moen myself the exact one you showed! Blessings 🤗

  • @neil5006
    @neil5006 ปีที่แล้ว

    Haha If you wanna know if it’s junk, cut it in half!! Love it 👍

  • @kelsycunningham8452
    @kelsycunningham8452 3 หลายเดือนก่อน

    That pot metal is called Chinesium

  • @MichaelMarquez-m3b
    @MichaelMarquez-m3b 10 หลายเดือนก่อน

    I was once at either a Lowe’s or HD (can’t remember) to buy a Moen cartridge and the salesperson (trying to help) told me about the Moen warranty and recommended that I call them instead of buying it at a store. This was around 2015. So I called Moen and they asked how old was the house that it was installed in and I told them 1987/1988. They told me that was too long to be covered by warranty so apparently it really isn’t a lifetime warranty. The dollar value of the part is not significant enough for me to care about it being covered under warranty but I did waste my time calling them and having to drive back to the store a second time to buy the part.

  • @The_CoreyBrown
    @The_CoreyBrown ปีที่แล้ว +1

    I worked for a contractor one time... I remember a story he told about manufactures making virtually the same product, but them manufacturing in different facilities around the world. One company would use cheap products for consumers, and the other would use metal and also replaceable parts for their higher end faucets. Unsure if they were labelled differently or the same brand. But I found that interesting

    • @baronvonlimbourgh1716
      @baronvonlimbourgh1716 ปีที่แล้ว

      Probably different product lines a manufacturer offers. And how the higher end lines are only sold in specialty stores mainly to contractors. And how home depot only stocks the lower end lines..
      He does talk about that regularly.

    • @Quince828
      @Quince828 ปีที่แล้ว

      I found that with Napoleon bbq’s. There’s the real Canadian one, and then the Canadian Tire version made in China.

  • @philklassner2815
    @philklassner2815 ปีที่แล้ว

    Great job Jeff

  • @ThePigsmarch
    @ThePigsmarch ปีที่แล้ว +2

    I've been lucky to get my reno materials on discount. Kohler kitchen faucet, originally over $200, for $80 at Lowe's. Replaced a Peerless of the same style and the difference is extremely noticeable. Luckily the Peerless was only $17 on clearance.

  • @Smokeybuhda
    @Smokeybuhda ปีที่แล้ว

    Plumber knew right away I bought from box store when I asked about the riser screw.

  • @SanitacSanitac
    @SanitacSanitac 5 หลายเดือนก่อน

    That's right, we also offer services similar to Moen

  • @othfrk1
    @othfrk1 ปีที่แล้ว +7

    Sadly a lot of plumbing supply stores sell the same thing as home Depot for 2 or 3 times the price...

    • @82dupont
      @82dupont ปีที่แล้ว

      This is a fact, I purchased from plumbing supply house when I remodeled my first kitchen and paid and arm and a leg for items, after a couple of trips to Home Depot saw the same products for less money at HD.
      Will never do that again, once I determine what I want I will compare prices and simplicity of install, I lean towards American Standard and Moen products.

    • @realdeal139
      @realdeal139 ปีที่แล้ว

      It’s all shame, typically plumbing supply stores are mom & pop owned so hence the mark up on products. Home Depot or Lowe’s is the way to get more value

  • @victorsalvador9226
    @victorsalvador9226 ปีที่แล้ว

    I’m taking my grinder to Home Depot next time. Great video thank you

  • @rosaliedipietro1319
    @rosaliedipietro1319 ปีที่แล้ว

    Thanks for this video. As a property manager, I'm always replacing faucets. I never go with the cheapest....you get what you pay for! I never buy top of the line for the tenants either....not worth the investment. However, over the years, I've been told that the items sold in the plumbing supply store are a better quality. Is this true? Maybe it was true years ago but not now! Bottom line, nothing is built to last anymore!

  • @Chris-on5bt
    @Chris-on5bt ปีที่แล้ว

    I own that Moen facet with the goose neck.Installed it in my kitchen about 2.5 years ago, don't remember how much I paid for it. Really high quality, not had any issue with the product. Love the pull down nozzle.

    • @chrisgraham2904
      @chrisgraham2904 ปีที่แล้ว +1

      I purchased a MOEN kitchen goose neck faucet with the pull down handle 3 years ago. Seemed to be good heavy metal quality and very easy installation. Recently developed a problem of the bell shaped cap at the side control handle started coming unattached and had to be pushed back on, only to fall off again a few days later. When I disassembled the unit, I discovered the bell shaped cover was chromed plastic, rather than metal. I sent MOEN an email and a picture of the problem at midnight. At 9:00 am the next morning I received an email back to confirm that they received my email and were investigating the problem. At 3:00 pm I received a second email, stating that they would be sending me a parts kit and full installation instructions at no charge, to be shipped within the next 24 hours. At 9:00 am the next morning, I received a third email stating that they had shipped by Express Post and provided a tracking number for the shipment. The parts package arrived two days later in excellent condition. I was happy to see that MOEN had changed the attachment method for the little bell shaped housing and the housing was now made of metal, rather than plastic. 10 minutes to install the repair parts and it's working like new again. You can't ask for better service than that!

    • @Chris-on5bt
      @Chris-on5bt ปีที่แล้ว

      @@chrisgraham2904
      Noice, good to know they look out for their clientele!

  • @publicmail2
    @publicmail2 ปีที่แล้ว +1

    I recently bought that same faucet at Home depot and I swear it was cut in same spot in box. I live near Sarasota FL.
    No

  • @utrich31
    @utrich31 ปีที่แล้ว

    My Kohler kitchen faucet is dog S@3t. Started having issues 1.5 years of using it. I cost me $275 from Costco. Only thing that is good is the warranty for most of the big brands...Moen/Kohler. Home Depot brand kitchen faucet will send you parts and have you try to fix it. I have not received a whole new faucet from HD warranty. Amazon brand that I bought was like $50 for a kitchen faucet. It was pretty nice and it has lasted 4 years before I needed to change it out. I will just buy a cheap kitchen faucet from Amazon and they come with the hose.

  • @MegsCarpentry-lovedogs
    @MegsCarpentry-lovedogs ปีที่แล้ว +4

    We like these sorts of presentations Jeff....a real eye opener. Thoroughly well done! 💯 From Atlantic Canada, Prince Edward Island, DIY"er female too! 👷‍♀🛠🪚🇨🇦

    • @HomeRenoVisionDIY
      @HomeRenoVisionDIY  ปีที่แล้ว +3

      Much appreciated! Happy to be the guy to pull back the veil!

    • @MegsCarpentry-lovedogs
      @MegsCarpentry-lovedogs ปีที่แล้ว +2

      @@HomeRenoVisionDIY Pulling back the veil...keep it going there Jeff 💝🇨🇦

    • @HomeRenoVisionDIY
      @HomeRenoVisionDIY  ปีที่แล้ว +1

      Cheers Meg!

  • @douzle
    @douzle ปีที่แล้ว +1

    Its not the goal to bypass the middlemen. Manufacturers are bound to the 80/20 rule. 80% of their revenue comes from a small number of customers/distributors. Selling to end customers takes away inventory from distributors and also comes with additional costs. The margin is higher thats true but its also a less reliable revenue source. They would rather sell many units to a large distributor at wholesale than single units to end users at list price.

  • @jongreen9250
    @jongreen9250 ปีที่แล้ว +1

    Same thing when my customers say someone gave them a lower price. I ask them if they thought about why they're so much cheaper?

  • @grilledxcheeze
    @grilledxcheeze ปีที่แล้ว +1

    We have the CPVC in our rental home here in Florida. It's absolute garbage. You touch it and it springs a leak. I can't wait to build a new home where I'll use only quality components, I've been through too many ridiculous repairs in different homes over the years.

    • @kalijasin
      @kalijasin ปีที่แล้ว

      Use copper next time.

  • @richvandervecken3954
    @richvandervecken3954 ปีที่แล้ว +1

    I was hoping you would cut the valve assembly in halve to see if it is metal or plastic.

  • @sheltdog8463
    @sheltdog8463 ปีที่แล้ว +3

    Cutting the moen spout was useless because water doesn’t flow through that! That’s just a sleeve for the spray hose to go through to be attached underneath! Where are you gonna secure that weight on that spout? Lol!!! It goes on the spray hose where that white piece of tape is located. Risers, we call those supply tubes. You cut that Moen spout for nothing when you should have pulled the spray hose out of the box! Better Luck Next Time!

  • @IndependenceCityMotoring
    @IndependenceCityMotoring ปีที่แล้ว +2

    CPA here. Cutting out middlemen retailers actually lowers prices to consumers, provided there is competition among manufacturers.

    • @HomeRenoVisionDIY
      @HomeRenoVisionDIY  ปีที่แล้ว +3

      in theory yes but there just isn't enough competition in the market. the top 20 brands are owned by the same 3 companies.

    • @Tee1471
      @Tee1471 ปีที่แล้ว

      @@HomeRenoVisionDIY This ^^^^ So much THIS

  • @moresalad221
    @moresalad221 ปีที่แล้ว

    I jiat replaced all of the faucets in my house. I got Delta and went online to research a little. Paid about 200 for the kitchen sink one and 110 for each of the bathrooms. Quality will last and actually save you money in the ling run.

  • @purecuIt
    @purecuIt ปีที่แล้ว +1

    Opinions on Pfister?
    I've had success with them, but black coating isn't super durable.

  • @abdulhai93
    @abdulhai93 11 หลายเดือนก่อน

    I have a faucet in my powder that is chrome, and was put in by the builder, i have literally used scrotchbite foams to clean them, it hasnt scratched. I have bought moen faucets for other fixtures and they get so easily scratched. Actually my pfizer is better in quality

  • @MichaelRogers_MWR_Enterprises
    @MichaelRogers_MWR_Enterprises ปีที่แล้ว

    11:37 Uep. Preaching to the choir about weight comparison of like products. In the mid-1980s stereo amplifiers had a selection of junk and quality. You could buy a stereo reciever from Sears that nearly floated in the air and the junk speakers it came with. The rear panel of connectors was basic compared to a Yamaha, JVC. or Marantz Amplifiers/receiver.
    Even at half the deck height it felt like it was 4 times the weight of the cheap stereo. Junk furniture sets weights were also extremely light and disposable.
    But here's the rub. If you buy online, you can't tell the weight, you can't get it right now if it's a repair involving a replacement.

  • @ornette7
    @ornette7 ปีที่แล้ว +1

    Excellent video. Comes to somethibg when even flashing the cash won't get you quality.

  • @tjvaichus
    @tjvaichus ปีที่แล้ว +5

    Jack of all trades, master of none. Need to get the young folk trained in one field i.e. masonry, plumbing, electrical, carpentry, tile, painting. Learn one and master it and you’ll never be looking for work.

  • @markhansen8039
    @markhansen8039 11 หลายเดือนก่อน

    Touched on the valves briefly and a few may have a lifetime warranty, even if plastic, but personally I’ll buy a faucet with ceramic valves and typically never have to deal with warranty issues. Won’t find that in an $159 faucet from Home Depot. Again, you get what you pay for.

  • @jonmcdougal9334
    @jonmcdougal9334 11 หลายเดือนก่อน

    As a plumber sometimes they change the way they mount

  • @walterm2871
    @walterm2871 ปีที่แล้ว

    100% agree its best to go through home depot and lowes get a decent brand and have the warranty.
    my glacier bay shower cartridge and hadle were too stiff, i called glacier bay and they sent me replacements free of charge.

  • @martinlebreton6391
    @martinlebreton6391 ปีที่แล้ว

    Also with Moen if it leaks out of the handle, its likely an O ring. They give kits for free, since their entire product line uses the same 3 or 4 O rings.
    Find the one that fits, luve it with supplied vaseline and re-install.

  • @RRaucina
    @RRaucina หลายเดือนก่อน

    Installed my moen shower valve in 1997. They sent me a new cartridge after one email to them! Price Pfister faucet in the kitchen also 1997 and over the years they have sent me every part of that faucet for free. Pretty amazing. Those chung king brands on amazon look good but they are single use-disposable crap. no parts anywhere.

  • @andymandiak603
    @andymandiak603 ปีที่แล้ว +5

    I used to work in retail and I think you might be confused on your terminology.
    MSRP = "list" price
    MAP = Minimum Advertised Price, or the lowest price a retailer can advertise a product
    Wholesale = price to resellers, i.e. contractors and smaller stores
    Big box stores and distributors usually get a discount off of wholesale.

    • @joesephray208
      @joesephray208 ปีที่แล้ว

      Yep, this is correct. Add in MRP=minimum retail pricing set by the manufacturer.
      Discontinued, clearance, and "special buys" do not have the same restrictions from the manufacturer.

  • @anthonyhitchings1051
    @anthonyhitchings1051 ปีที่แล้ว

    Our cheap sink faucet from Amazon is the best onethat we have ever had, and still have. It's a single outlet model with the pull out hose.