The your heat exchanger is cracked so your furnace must be replaced scam

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  • @thisisme2246
    @thisisme2246 5 ปีที่แล้ว +58

    As a 32 year veteran of the field, i have always asserted that any mechanic worth listening to will always volunteer to show you where the problem is, and can explain in common language, what has happened and what is the best course of action.

    • @erkl8823
      @erkl8823 4 หลายเดือนก่อน +1

      I'm praying I can find a *good* , *honest* , fella like that. The guys that came by today were very quiet, didn't say much about anything. I had them here to replace the thermocouple on a 1975 (not a typo) Carrier, & while they had it open I asked if they would vacuum out the building up beneath the burners, they did, & then they stood & watched it cycle a couple times & said the flames had a bit of odd movement as it cycled on, which they said indicated a possible hole & therefore could require complete replacement. Then I start reading about how that's how they drum-up work when it's slow, which it's obviously not rn (early January), & I don't think I'm in much of a position to question it, since my heater is almost 50yrs old... Anyway, I'ma definitely get a 2nd opinion since I've read that's a *must* , but ultimately I know the ol' thing's just not long for this world.

    • @TheDarrlelennis
      @TheDarrlelennis 3 หลายเดือนก่อน

      30 years in and I try 2 always explain and show the problem

  • @michaelshevchenko854
    @michaelshevchenko854 ปีที่แล้ว +18

    I'm a college student doing the HVAC pre apprenticeship course. My parents believed the HVAC technician, but I figured out we were being scammed. My professor made it clear that a cracked heat exchanger needs to be replaced due to the danger of carbon monoxide poising. I don't know how to fix the furnace on my own, but I had more knowledge than your average person. The fact I saved my parents from spending thousands of dollars that we don't have feels like an accomplishment.

    • @danieljolson5884
      @danieljolson5884 7 หลายเดือนก่อน

      I have a problem with my flue gas pressure switch making up so my burners can ignite. The flue gas blower had failed. I replaced it with a new one. The switch itself is new but when I fired up the furnace it won’t ignite the switch won’t close. I’ve used my fluke meter to verify this. I can pull out the flue pipe to get it to ignite. I also placed a vacuum cleaning on the flue exhaust outside the home and verified very good suction at the furnace. Please can someone help with advice which direction to go THANK YOU!

    • @scvle696
      @scvle696 7 หลายเดือนก่อน +1

      @@danieljolson5884does the inducer/flue motor start ? if it doesn’t, check if the rollout switches are popped. if it does, make sure it pulls enough vacuum to close the pressure switches. test the switches again by gently sucking the tubing connected to it. should hear a quiet clicking

    • @scvle696
      @scvle696 7 หลายเดือนก่อน

      @@danieljolson5884also , check resistance (ohms) on the switch. should be OL normally. then while gently sucking the tubing connected to it, check resistance and it should give a reading. if not switch is bad

    • @bertellijustin6376
      @bertellijustin6376 5 หลายเดือนก่อน

      Check your glue pipe for a birds nest. Can’t tell you how often I’ve had pressure switches that wouldn’t close because of something so simple. If your inducer is good and your switches are actually good and not getting stuck, it’s likely an air flow issue.

    • @OGXX-bs5bc
      @OGXX-bs5bc 4 หลายเดือนก่อน

      Problem is sometimes the heat exchanger is more expensive then its worth. Depends on what you are working on.

  • @nadine91
    @nadine91 ปีที่แล้ว +5

    Have a 1969 day and night furnance. It works great. The gas company comes out each year and looks it over, cleans the burners, and looks for gas leaks and so on. Each year I get a different person. The younger ones all say to replace it. The older ones (over 40) marvel at how simple and clean the unit is and tell me the new ones are "junk." They all say their main concern is the firebox, and making sure there are no cracks, which I gather is the heat exchanger? My gas bill in winter (so cal beach area) runs about $90 a month in winter. Otherwise its about $35 a month . My neighbor s newer furnaces run them around twice as much. Anyway your videos are very informative. Appreciate you taking the time and making them.

  • @dwaynedickerson
    @dwaynedickerson 2 ปีที่แล้ว +9

    I own small HVAC company and I just wanted to thank you for producing this video!!!
    It is very informative and correct in every issue that you talked about…
    There is a NEED for more videos like this one to be on TH-cam, so the public can actually be able too do a search and look up a problem, the I’ve found with there HVAC system, so the service person’s diagnosis’s can be validated in the customer’s eyes.

  • @flamaest
    @flamaest 2 ปีที่แล้ว +8

    I used to live in a condominium location where about every 5 to 10 years, they would slap notices on dozens of doors stating that they detected dozens of heat exchanger cracks and the only way to fix the problem was to completely rip out and replace the whole system. your video helps tremendously. I was convinced that this was a scam, no way that all of the systems would have failed so close together like this having yearly inspections of all of this equipment as a normal precaution.
    it turned out that the contract for the maintenance of all of these HVAC systems comes up every 5 years and the new companies that maintain the systems want to make a quick buck and force tons of tenants to spend thousands of dollars to pay for new HVAC systems.

  • @Mkjaffar
    @Mkjaffar 4 ปีที่แล้ว +16

    Appreciate your video, you saved us a headache. a technician came out with the same exact situation you described. Scared my wife while I was at work into thinking we have 100ppm of CO detected in his report. I got a second opinion, who stated this was all false and tested the CO levels with no detection.

    • @bobbyjayyda1
      @bobbyjayyda1 4 ปีที่แล้ว +3

      Majed J if they haven’t done a combustion analyst, or pulled out the burners, blower then it’s pure speculation which is usually them trying to sell you a furnace.

  • @TheFizzBand1
    @TheFizzBand1 ปีที่แล้ว +3

    Found this after getting this exact same story from a local hvac service. The guy seemed nice and very knowledgeable. Spent about 3 minutes then said that the little button had popped up on a sensor for the heat exchanger on my roughly 30 year old home heater system and that I needed an entirely new heater system inside and out. After watching your extremely informative and helpful video, I'm most definitely gonna dig in and do some recon of the system myself... thanks so very much and good luck with your channel. I'll follow as well!!

    • @brandonandresen3744
      @brandonandresen3744 ปีที่แล้ว +10

      if its 30 Y/O and the heat exchanger has a crack it would be stupid to dump any money into it...

  • @troydanielboy
    @troydanielboy 4 หลายเดือนก่อน +1

    Any time I've had an hvac person inspecting my 45yrs old Lennox, I've stood over their shoulder so I could "see" what they're talking about. It's STILL running. From the 1970s.

  • @picturemetrollin2093
    @picturemetrollin2093 7 ปีที่แล้ว +18

    I recommend having co detectors in any home with gas, oil or wood burning appliances. one near the appliance and in all bedrooms.

    • @picturemetrollin2093
      @picturemetrollin2093 ปีที่แล้ว

      @Crack Shot the building code, in my neck of the woods, requires one in every bedroom. But it also requires arc fault breakers for every bedroom, so.....
      I used to be on your side of the fence, but I got to thinking, and that's where things usually go off the rails, having one in every bedroom would make it a lot safer for heavy sleepers.

  • @bryanslayter4053
    @bryanslayter4053 2 ปีที่แล้ว +18

    You can also do the static pressure test. With the gas turned off and the blower on, hold a burning match in front of each burner where it normally projects its flame into the heat exchanger. Use long tongs or a piece of wire to get the match directly in front of the burners. If the flame of the match becomes distorted or blown out by air coming back, this probably indicates a cracked heat exchanger.

    • @andrewrossnagel9433
      @andrewrossnagel9433 ปีที่แล้ว

      This!!! So many people are gonna pay a lot more for labor when probably piss off the service tech when they say he's being dishonest lol. He's gonna take it all apart to show a leak that obviously needs to be addressed. I guess it needs to be done anyway if you are simply replacing the heat exchanger but most people nowadays rather replace the entire unit to save on bills and there's usually a rebate involved on new units

    • @markmarcantonio5808
      @markmarcantonio5808 ปีที่แล้ว +3

      So do I just just turn off the gas valve and turn on the furnace and just the blower will come on or do I have to jump something?
      Then I understand -
      Hold the match- watch it dance ?

    • @mrofnocnon
      @mrofnocnon 5 หลายเดือนก่อน

      @@markmarcantonio5808Nope no jumping anything .

    • @themonkeydrunken
      @themonkeydrunken 4 หลายเดือนก่อน

      Yes! I use one of those long-necked grill lighters with a flexible neck to get a flame in the orifice. If it dances side-to-side while the blower is on, that tube has a leak.

  • @donreinholz8121
    @donreinholz8121 2 ปีที่แล้ว +1

    We had this happen to us by a furnace repair company that uses their fancy camera. We didn't do it so then he said our furnace passed. A friend told me to only use a company that has been in business for many years instead of one that ran a big add in a newspaper with a special coupon. Good advice! Great video!

  • @stevebock1129
    @stevebock1129 5 ปีที่แล้ว +2

    Wow .... I always wondered what you looked like. You almost look exactly like I imagined. Thanks for your vids, they have helped me numerous times !!!

  • @andydanzig1926
    @andydanzig1926 3 ปีที่แล้ว +4

    I really appreciate you making this video available. I have a ThermoPride Model OL16-25 oil furnace installed in 1993 that has been serviced annually. Every tech who comes comments on what a great furnace it is. A different service tech company, a sub to my oil company, came out a couple weeks ago to do the annual maintenance. He did a combustion analysis (something he said most companies don't do), which said showed a cracked heat exchanger and recommended replacing the furnace. He based this on changes from readings before and after the blower turned on: CO2 from 10.4% to 9.2% and Excess air from 50% to 70%. (He only gave me a printout of the after blower readings, not the before.) CO read 0 ppm, but he said that's not measuring the air in the duct entering the house. His father, the owner called me a week later, to tell me the same thing. When I questioned the CO reading, he said they could measure ambient CO by drilling a hole in the duct work, but that I would be charged another service call for that. I have a working CO detector in the central portion of the house.
    Isn't CO formed by incomplete combustion or in a low-oxygen environment? Why would it be present from burning oil in air with high O2?
    The owner of the oil company called me tonight to tell me he was reviewing the service sheets and alarmed the tech didn't turn off my furnace. He offered to send his own tech to run the combustion analysis to confirm if there really is a crack in the HEx. He really hopes there isn't and that I don't need a new furnace. He said if they find one, they're required to turn off the furnace because of the imminent health threat. When I asked if he'll measure CO in the duct, he said they're not licensed to do that. Is this "requirement" to shut off the furnace real or a ploy to sell me a furnace quickly? Because who wants to be without heat when it's cold? Also, if there was a serious problem to be concerned about, wouldn't the CO detector go off and we'd notice a sulfur smell or something? Your thoughts and advice are greatly appreciated.

    • @grayfurnaceman
      @grayfurnaceman  3 ปีที่แล้ว +6

      First, I am concerned about the change in combustion when the fan comes on. That is an indication that the separation of the combustion gasses with the circulating air has been compromised.
      CO may or may not be produced but if it is cracked, that could change with more use.
      The issue of not being licensed for ductwork CO testing is suspect to me. You have a detector, and they are quite sensitive.
      In some jurisdictions, they are required to shut down the furnace if the heat exchanger has a crack.
      Generally, if there is leaking combustion gasses into the ductwork, there will be a smell. CO does not smell but other products of combustion that usually accompany it do.
      Lastly, heat exchangers are replaceable.
      GFM

    • @andydanzig1926
      @andydanzig1926 3 ปีที่แล้ว

      @@grayfurnaceman Mr. Gray, Thank you for your thoughtful reply. Our town building inspector confirmed that the oil co. is required to shut down the furnace if a crack is detected regardless of CO detection. At his suggestion I called the Fire Dept. which came out right away with 2 CO detectors. No CO was detected at the furnace before and after the blower was on, nor in the air in the house at the vent outlets. Rather than have my oil company rerun the combustion analysis and risk having my furnace shut down, I'd like to have heat while I get estimates for a new furnace in case I really do need one. Does this sound reasonable?

    • @andydanzig1926
      @andydanzig1926 3 ปีที่แล้ว

      @@grayfurnaceman PS. I'll also install a CO detector next to my smoke detector near the furnace.

    • @grayfurnaceman
      @grayfurnaceman  3 ปีที่แล้ว +2

      @@andydanzig1926 I think you are ok with running it. The CO detector would be a must for me. I also would not let any grass grow under me on getting this repaired or replaced.
      GFM

    • @andydanzig1926
      @andydanzig1926 3 ปีที่แล้ว +7

      @@grayfurnaceman A quick update. I hired an independent service guy (from a reputable reference) to check out the furnace. 2 things were readily apparent: 1) the gaskets on the 3 ports that he opened were shot and had to be replace; 2) there was a lot of ash in the heat exchanger and in the flue pipe elbow connected to the furnace. He didn't expect to see so much ash less than 3 weeks after it was allegedly cleaned. He vacuumed it out and searched for cracks by shining light on one side and looking for light on the other side. No cracks were found. I was hoping he'd be able to repeat the combustion test, but he said his instrument was out for annual calibration. He thought the worn gaskets could have accounted for the other readings and assured me the furnace was fine. My next step is to contact my oil company and see if they'll own up to the sloppy work of their technician. Any advice on how to approach them? Thanks again!

  • @Denniss7420
    @Denniss7420 7 ปีที่แล้ว +10

    Seen this scam too many times. I've seen newer high efficiency units where the condensation drip tube was backed up and they were trying to sell the customer a new circuit board. Saw a 2007 Forced Air Furnace being replaced because it had a bad circuit board! Also saw an HVAC company sell customer a 450 dollar control valve (which didn't solve the problem)............................because the Customer didn't even have gas to the unit! Her house got new gas line for a tankless water heater and they left an appliance valve in the off position somewhere in the attic.
    When I get called for a heat exchanger and cannot find anything (either by using CO detector or physical inspection) I refer them to another HVAC company for a second opinion.
    Most of the newer units come with a 20 year warranty on heat exchangers.

  • @billsteil8002
    @billsteil8002 ปีที่แล้ว +1

    If the role out which kicks off that's a sign. The heavy gas smell outside the exhaust pipe. The temperature on top of the furnace is over 260 degrees F. Different colored flames bounced outwards not blue but orange. Very simple. I am just an electrician tired of scammers with licenses who cheat honest hard-working people. The furnace guy's job is very hard but good-quality installations are hard to find. Everybody cuts corners and the total job is always not right.

  • @daviddeal1594
    @daviddeal1594 5 ปีที่แล้ว +26

    Yep you can replace the heat exchanger...1 year warranty... later that winter the Induced draft motor fails... next summer the board fails in AC... just keep on throwing parts in... Customer should be given the information and let them make the decision ... I always give the customer the best information I can... then I let THEM make the decision... if the unit is over 20 years old I will recommend the upgrade to 90% technology....

    • @grayfurnaceman
      @grayfurnaceman  5 ปีที่แล้ว +4

      Agreed.
      GFM

    • @toastrecon
      @toastrecon 5 ปีที่แล้ว +8

      While this is true conceptually, how will those incremental repairs compare in price to replacing the entire unit? I mean, even if you had three repairs at $500 each time, no way is that going to outstrip the $5k replacement cost for the entire unit Also, the extra 10% efficiency wouldn't see ROI on $1000 in extra cost where I live for ten years. Assuming (generously) that it would save $20/mo off of a $200 bill during winter (when it was used).
      I just find it's interesting that the voice of frugality says to maintain and repair an older car, but somehow the only thing that's ever done with HVAC is total replacement, unless it's an ignitor or flame sensor or something. Unless your system is a total dog efficiency-wise, there's no way that another 5-10% is going to make you money back, especially since most people aren't staying in their homes 10+ years, depending on their life situation.

    • @cooltemp
      @cooltemp 5 ปีที่แล้ว +4

      David Clawson David Clawson when using your math your right BUT 5k for a furnace change out ..... that’s high. Average furnace change out in Los Angeles, California is around 3200. With that being said, you replaced the warranty heat exchanger, then you have those 3 $500 repairs and your at the same price point but with an old heater. All this is obviously contingent on the age of the furnace and if it was installed properly from the start. Plug in 3200 for the furnace replacement into your equation, it will make more senses.

    • @troyboy2050
      @troyboy2050 5 ปีที่แล้ว +1

      @@cooltemp Boy I need to move to California oh yeah the cost of living would kill the difference from Oklahoma prices !

    • @toastrecon
      @toastrecon 5 ปีที่แล้ว +2

      Maybe I should be brave and get a quote. I could have sworn that my friend paid a lot more than $3k. May have overpaid.

  • @Vinces618
    @Vinces618 4 ปีที่แล้ว +6

    color of flame can indicate crack exchange,, not always but is good starting point if you have solid blue cone i wont worry about it

  • @DravenUrei
    @DravenUrei 9 หลายเดือนก่อน +5

    I was also told about a cracked heat exchanger. He couldn't show us in person but he took a picture and there was the tiniest little mark next to a screw. He red tagged us and told us to either pay for a new furnace or use space heaters for the newborn babies (mind you, we live in Minnesota and this was in January. It was - 20 degrees out.) Got someone else out and he said he saw no crack or anything that indicated a problem. We have a CO detector down there that has never gone off. The original guys inspection has never even shown a CO reading. Our furnace is about 14-16 years old. We're afraid of getting another person to look at it because it's hard to tell who has an agenda to try to upscale us.

    • @DEValentine
      @DEValentine 6 หลายเดือนก่อน +2

      Same scam pulled on me. They showed me grainy photos of what might have been hairline cracks. But no CO leaks. And the furnaces ran perfectly -- beautiful, steady blue flame. That was four years ago. Still running perfectly.

  • @deseremere
    @deseremere 6 ปีที่แล้ว +1

    Very helpful and educational video. Not many industry professionals will talk about it. Thank you

  • @bbstacker70
    @bbstacker70 2 ปีที่แล้ว

    First of all, I really enjoy your videos. Finally, someone who speaks normally and distinctly. I say that because my hearing isn't very good, especially with this younger generation. I just cannot process fast enough, I reckon. I do have a question. My furnace (gas pack) just recently developed a roll out problem. Of course, up until today, it only did it in the early morning. Every time, it is the reset on the roll out. I have a new CO monitor. It's predecessor and the new one never, ever alarmed. With rollouts tripping a 400 degree switch, shouldn't a crack or hole that big, ooze CO into the house vents? Also, the flue exhaust burns my eyes very badly from 3 or 4 feet away. Any thoughts. Thank you.

  • @copkhan007
    @copkhan007 7 ปีที่แล้ว +20

    The company i work for goes to the customers house and conducts a visual test of the heat exchanger and if a tiny crack is found they use camera to verify it. The tech then calls the sales manager to verify the tiny crack. The sales manager will then sweet talk the customer into buying a new furnace. The tech does not conduct combustion analysis and shuts the gas off to the unit. The customer panics and buys the new furnace. Both the tech and sales manger get commission on sale. I am now learning how my company scams people.

    • @grayfurnaceman
      @grayfurnaceman  7 ปีที่แล้ว +4

      Pretty common tale anymore.
      GFM

    • @allenclark271
      @allenclark271 5 ปีที่แล้ว +3

      Well if there are cracks and you don't believe the tech. Then you go behind the tech and run the unit, then you just screwed yourself. To many people not trusting techs will get them killed. Yes scams happen but be careful.

    • @HucksWorld
      @HucksWorld 5 ปีที่แล้ว

      Can you tell me when installing a furnace do you have to replace the plastic tube that run outside

    • @GPSJayDog22
      @GPSJayDog22 4 ปีที่แล้ว +1

      @@HucksWorld Sometimes yes. If the old tube is the wrong type or schedule. ?Was the original vent installed correctly?,,, If it is the old clear type then YES! Some manufacturers use different size tube for the same BTU furnace depending on length, vertical rise, horizontal length and number of fittings such as elbows 45s, long radius or not as well as vent termination. The only real way to truly know is to read and comprehend the installation instruction.
      I know this is no easy answer but it is the only way to know.
      Jay
      46 years, sales, service and installation of HVACR equipment.

    • @Puda
      @Puda 3 ปีที่แล้ว

      YEP. True story. 3 different big companies came to our place and used that exact technique. We had another guy coming to our house and checking literally everything including the CO levels. Everything was absolutely fine. Don’t fall for it people. Get multiple second opinions. Believe me, it’s not worth the headache!

  • @mikemalone6103
    @mikemalone6103 7 ปีที่แล้ว +4

    Here's what you hAve in the end with a replaced heat exchanger. A $100 saddle on a $10 horse. A month later the blower dies, now your paying more than the replacement furnace, or the gas valve dies. It like putting a new engine in a 98 Taurus. Cars still only worth $200 when your done.

    • @grayfurnaceman
      @grayfurnaceman  7 ปีที่แล้ว

      That's one opinion.
      GFM

    • @hvac01453
      @hvac01453 7 ปีที่แล้ว +2

      thats the one that will always come back to haunt you. Customer cusses you out, because" YOU " convinced him to spend all this money on a piece of junk and now he's stuck with the bill for a new gas valve or blower motor, venter motor... No good deed goes unpunished... They get this weird idea in their heads you place some kind of timing device to have something fail in a few weeks or months.. I actually had a customer complain, "you were just here last year" was actually two years prior...

    • @grayfurnaceman
      @grayfurnaceman  7 ปีที่แล้ว +1

      Heard it too.
      GFM

    • @KevinJLyons
      @KevinJLyons 7 ปีที่แล้ว +1

      I wish I had this magical timer that caused relays to blow on boards and bearing to seize!

    • @mvm932
      @mvm932 2 หลายเดือนก่อน

      Blower motor is $400. Where are you getting the "thousands of bucks" from?

  • @ginch158
    @ginch158 ปีที่แล้ว

    Is it better to inspect the heat exchanger through the burner slots or through pulling the fan out? ………or inspecting on both ends?
    You mentioned it’s easier to inspect by removing the fan however I’ve replaced my fan and it appears the burner slots will be easier to access. I have a 30 year old carrier unit.

  • @JackieGreeneBeauty
    @JackieGreeneBeauty 4 ปีที่แล้ว +1

    Thank you! My furnace got water in it due to high winds and rain. I dried and clean best I could and got working. 1st Got professional cleaned. Then got flame rollout and safety shut off. 2nd guy hit reset told me I need new furnace. 3rd guy checked gas pressure was ok. Still rollout and safety turn off. Checked vents, flue on roof, and finally discovered exhaust vent on top of furnace not connected! First guy must have moved furnace when pulling to clean! 4 service calls and 3 guys with 25 years experience missed this?!?! Reconnected and furnace works fine!!

  • @thehvachacker
    @thehvachacker 5 ปีที่แล้ว +4

    Good video! I think you should have addressed flame roll out. If I am in front of a furnace with good burn until the blower starts then flame starts dancing and rolling out that furnace gets written up with a bad heat exchanger. At that point, you need to give the customer the option of tearing apart their furnace looking for the crack or hole. Most just want a new furnace when they see the rollout. It will be found yet might take 4+ hours to remove heat exchanger to show them. This means a $500 expense + cost of system replacement unless exchanger still warrantied. Most exchangers on resi last 15-30 years before failing. Unlike RTU that only seem to last 7-10 years.

    • @kendallang4854
      @kendallang4854 2 ปีที่แล้ว

      I came to the comments to see who else talked about flame roll out when the blower comes on. 100% that's cracked

    • @Slavelife9279
      @Slavelife9279 ปีที่แล้ว +1

      Small cracks usually don’t cause flame roll out depending on location of crack.

    • @bertellijustin6376
      @bertellijustin6376 5 หลายเดือนก่อน +1

      Nah fam, I had this issue once just out of school. Thought cracked heat exchanger. Then got to the control board, tightened a few loose wires and the main molnex plug…..and whammy perfect blue jet flames. Looked like a slam dunk cracked heat exchanger but was actually just loose wires on the control board. Had to call my instructor and tell him about it (he’d said the same thing about “def cracked heat exchanger” in school)

  • @arborbreeze9884
    @arborbreeze9884 5 ปีที่แล้ว +5

    We rescued many home owners from "Aggressive Sales Tactics" who thought to have a second opinion.
    Our last rescue was a local home owner who accepted a free furnace inspection from a large company over 1 hour drive time away. She had two 19 yr. old furnaces
    both where diagnosed to have cracks and needed to be shut off. They showed photos & recommended replacing both units asap for safety. We showed up, showed the home owner real time video images that didn't look like the shown to her by the other company, which proved no issues with either units. This home owner was scared for her family from what she was told. We gave her a peace of mind and established an relationship from honest service.
    This is a real issue that affects all honest companies trying to satisfy customers needs the right way. Aggressive Selling Companies makes us all look bad, Service before Profit will win every time.

    • @grayfurnaceman
      @grayfurnaceman  5 ปีที่แล้ว +1

      Ah, the second opinion. The bane of the aggressive salesman. Nice to hear there are honest techs out there.
      GFM

  • @evelynmahoney3569
    @evelynmahoney3569 ปีที่แล้ว +2

    I'm so glad you did this!
    I was told I had a cracked plenum and they COULD red-tag my furnace but would let me slide if i agreed to buy a new furnace from them for $4,000.00. It was about 20 years ago. My furnace was only 10 years old.
    I got a second opinion which involved a carbon monoxide sniffer.
    He said that if the plenum was cracked, there would definitely be carbon monixide registering on his meter, but there was none detected.
    The scam company even sent me an estimate that included pictures of soneone else's cracked plenum (supposedly mine, right?).
    I still have the same Furnace. I've never heard of anyone having this experience until your video. It's nice to hear if validated.
    Edit: Almost forgot - It was Christmastime and they offered to provide a fake receipt so I could claim it on the current year taxes if I agreed to sign a contract for them to do the work in January. Write-off a furnace repair for your main residence? I don't think so!

    • @jimdesalvo8873
      @jimdesalvo8873 ปีที่แล้ว

      Im going through this now. I have a small house and the guy told my wife 10,000$ for a new furnace

    • @evelynmahoney3569
      @evelynmahoney3569 ปีที่แล้ว

      @@jimdesalvo8873 Jim, Search TH-cam for your furnace symptom. Mine was a loose ground wire, fixed in a few minutes. But the ripoff co. said beyond repair & $4k, can u imagine?!
      Could be something you can fix urself. If you can get a good idea what's wrong, you'll be able to know whether it repairable, or what part it needs. You can Google the part prices & labor cost, so you're not getting ripped off either way if you DO need to bring someone in.

    • @mrofnocnon
      @mrofnocnon 5 หลายเดือนก่อน

      they were nothing short of criminals

  • @jimgill5706
    @jimgill5706 5 ปีที่แล้ว +1

    My daughter lives about 120 miles from me. Her Carrier gaspac's HX only had an 8 year warrantee. It was diagnosed as having bad inducer motor and the replacement quote was $500. I drove up to replace inducer motor and found that it was running fine but the HX tubes were rusted and had about a 1/4" wide crack along the bottom of the 3 burner tubes. The HX and gaskets cost almost $500. I didn't charge her any labor and it ran like new for 3 more years or more until she sold the house.

  • @fjschneider
    @fjschneider 5 ปีที่แล้ว +19

    I appreciate people like you. Thank you for sharing your knowledge.

  • @johnnyprotalk3352
    @johnnyprotalk3352 5 ปีที่แล้ว +8

    I love your video “gray furnace man “ very helpful. Helps me learn how to be a successful Hvac service tech. I believe in honesty

  • @CedricSatterfield
    @CedricSatterfield 3 ปีที่แล้ว

    IVe been using your videos to learn about my G20 in the older house that I bought. I love these, thank you. Your voice is cool, too, lol.

  • @benrandomly2016
    @benrandomly2016 5 ปีที่แล้ว +2

    Thanks for posting this video. I hope it helps some people out. I know what you're saying is true. My grandmother was having her oil furnace serviced to put her house up for sale. All the years that this one supposedly reputable company had been servicing her furnace comes back with the "cracked heat exchanger" deal. They took advantage of her because she was moving into another home with my aunt. I wasn't around during this time to check the furnace myself. I was working out of town for weeks at a time. This company serviced her furnace annually and she was on a yearly service contract.

  • @99quintinsnapshot
    @99quintinsnapshot 8 ปีที่แล้ว +11

    As an electrician that specialize in advance HVAC controls I have seen a lot of rip off that happens on the roof top with HVAC units ... not the installation but on the service end of it. And you should do a video on the massive scamming on AC units too!

  • @bdi3798
    @bdi3798 2 ปีที่แล้ว +3

    Thanks for posting - You mention CO readings in the duct but not CO in the exhaust. A 90 year old couple I know just got jobbed for a new furnace. They showed them the combustion analyzer reading of 8ppm CO and said he was legally obligated to disable their furnace right then and there. CO in combustion gas (at thresholds up to 50,100, or even 200) is expected but homeowners don't know that.

  • @LarryWeston
    @LarryWeston 5 ปีที่แล้ว

    The labor costs it would take to pull the furnace in most cases plus to disassemble the furnace and cabinet to get to the heat exchanger in most cases could run as much as replacement would be. example: Horizontal application in an already tight attic. if it is mounted on a wall like most in Florida or sits in a garage with easy access then you might come out ahead to replace the heat exchanger. otherwise 25 yrs experience in 4 different states says costs is about the same only the heat exchanger is more labor intensive.

  • @thomasstuart6861
    @thomasstuart6861 5 หลายเดือนก่อน

    I have a furnace in the old house with a cast iron heat exchanger. Still running, built in Preston, Ontario, Canada in 1964. That was a problem for furnace manufacturers so they came up with the new heat exchanger design which they knew could fail the day it was installed. They introduced a repair kit, if the home owners noticed a smell. The heat exchangers were acceptable to the Canadian Standards Association and the natural gas distributors because the furnace, in the same way as the gas stove, because they could prove even if the clamp rings popped the furnace does not produce CO. It only produces CO when the flame is orange and that never happens they claimed. But it does happen when the blower comes on, it can cause roll back but there has to be over 5 ppm CO for it to be a hazard. As such, furnaces are now replaced every 20 years and that was worth the BS.

  • @johnshaw1670
    @johnshaw1670 7 ปีที่แล้ว +11

    I just got a call from someone this weekend that was told they had a crack in the heat exchange, and the contractor turned off there furnace with the Idea they would be back on Monday to replace the furnace, and if they canceled the job they would have to pay a 25% cancellation fee. when asked if they where shown the crack they said no, but the contractor told them see the sparkles in the flame! that means you have a cracked heat exchange. All I found was a burned out hot surface igniter no cracks, no signs of cracks, no elevated O2 or CO2.

    • @grayfurnaceman
      @grayfurnaceman  7 ปีที่แล้ว +3

      Sometimes, I just can't believe what some of these techs do.
      GFM

    • @michaelmace924
      @michaelmace924 5 ปีที่แล้ว +3

      Unbelievable!! There's so much honest money to be made out here if you're good.

    • @grayfurnaceman
      @grayfurnaceman  5 ปีที่แล้ว

      So true.
      GFM

    • @rodneybrand8521
      @rodneybrand8521 5 ปีที่แล้ว +2

      John Shaw...my a.c. wasn't cooling right I called a hvac tech..he told me my compressor was going bad and for 1,800 he could fix it I told him to forget it I paid him his service call..called a Friend who had a brother who was a hvac tech..about 20 min's later he came in turned the a.c. on and you could tell right away it was blowing harder and cooler..the A coil was dirty and he cleaned it ..WOW !!! Guess the other guy was trying to make some fast cash..you have to watch some of these guys..Cheers 🍻🍻

    • @mitchdenner9743
      @mitchdenner9743 5 ปีที่แล้ว +6

      @@grayfurnaceman and you wonder why homeowners and do-it-yourselfers are coming on TH-cam and watching your videos to try and fix and diagnose their own stuff can't trust anybody nowadays

  • @dpeagles
    @dpeagles 8 ปีที่แล้ว +72

    What about when the blower comes on and the flame immediately rolls out the front. Doesn't take long to diagnose that.

    • @grayfurnaceman
      @grayfurnaceman  8 ปีที่แล้ว +9

      +dpeagles That's an easy one.
      GFM

    • @TheHolySpirit1
      @TheHolySpirit1 5 ปีที่แล้ว +18

      Roll out could be from low gas pressure of restricted chimney....that’s a flag but it doesn’t mean it’s cracked.

    • @siamakaghazeinali
      @siamakaghazeinali 5 ปีที่แล้ว +20

      if the exhaust is restricted you see flame roll out all burners not one. if you see flame roll out on one burner or two or the flames arent even , the heat exchanger has cracked.Thanks

    • @Deacetis1991
      @Deacetis1991 5 ปีที่แล้ว +11

      Steady flame in warm up and rollout in blower almost always tells you what's up

    • @scotttaylor3049
      @scotttaylor3049 5 ปีที่แล้ว +7

      HVAC Super Tech Hey Super Tech, what he’s referring to is if you have a perfect flame and negative pressure at the burner, meaning a good draft of the chimney, and then flame roll back only when the blower is running. That’s a no brainer definitely cracked heat exchanger.

  • @bbfreetube
    @bbfreetube 3 ปีที่แล้ว

    Thank you. Great information for those who are unaware. You are a gem.

  • @mattsilk3405
    @mattsilk3405 3 ปีที่แล้ว +2

    Hello gray furnace man,
    Thank you very much for your videos. I have watched many and always love learning more. I do have a situation I’m hoping for some guidance on. PG&E has recently been called out to check for co or gas leaks and they shut down and locked out my furnace due to co reading of over 400ppm near(not in) the exhaust vent. He did not check reading indoors. We had a company come check it out(not running) and he said the heat exchanger had rust and corrosion so we should replace furnace. No pic of crack. The furnace is model GMH950703BXAB. Home is 1000sf and 100 years old( not well insulated). Is a cracked heat exchanger the only thing that would cause that high reading at exhaust vent. Intake air duct(inside house)and eXhaust vents are not blocked in any way. I’d love to just replace exchanger but not sure if that is the best option. Thanks again for the education and have a great day,
    Matt

  • @Niazuma737
    @Niazuma737 5 ปีที่แล้ว +4

    So I have this exact situation right now, the furnace tech told me he saw the flame in the first burner bouncing around and told me it meant there was a crack, he tested it for carbon monoxide and was surprised it came back clean, any advice?

    • @murkyturkey5238
      @murkyturkey5238 2 ปีที่แล้ว

      No he could be right. If the flame is moving around and not a steady flame it could be a cracked heat exchanger. Ik this is a lil late but he could be right

  • @airecraft1
    @airecraft1 8 ปีที่แล้ว +5

    One of our customers was told he had cracked heat exchangers in both furnaces one in fall one the following winter . On the second furnace the tech gave the customer a picture of "A" crack . I searched it there was no crack , the blue dotted a/c contractor sent a second tech out , I met him there and he wasn't able to locate any crack . He did tell the homeowner his kids could die in their sleep from carbon monoxide ,while I was in the room . It upset the homeowner and we ended up replacing the furnaces there was no convincing him that his family was safe , even though I caught the contractor lying to him twice.

    • @cindytepper8878
      @cindytepper8878 5 ปีที่แล้ว +7

      When someone tries the "kids" scare tactic on me, I always tell them I never really liked the kids much anyway. Throws them right off their game

  • @tommyandtammy1
    @tommyandtammy1 6 ปีที่แล้ว

    I have an hvac unit that I just replaced
    the control valve with an exact
    replacement, but now I notice that where
    the flames go into the heat exchanger there
    are some orange flames flickering between
    the burners. It's not blow back because It
    happens even before the main fan comes on.
    I have checked It with my pressure meter
    set It to 10 for lp gas, and checked It
    with my carbon monoxide meter and there Is
    no carbon monoxide coming from the vents
    Into the house and the carbon monoxide
    coming from the outside flue vent Is only
    17ppm. I looked Into the heat exchanger and
    couldn't see any cracks. This Is a 4 ton
    outside unit made by york. It is working
    fine just concerned about the orange
    flames. The flames going Into the heat
    exchanger are blue just like they should
    be. Also new Inducer motor It Is working
    fine. New Filter.Do you have any
    suggestions?

  • @markh.2899
    @markh.2899 วันที่ผ่านมา

    I usually see cracked exchangers on very old equipment and never on units within the 20 year warranty period.

  • @MiHeatingGuy
    @MiHeatingGuy 8 ปีที่แล้ว +6

    Good video. I have had exchangers ripped wide open and they didn't produce even 1 ppm of co. but on the other hand I have had units with tiny cracks produce over 1000 ppm. If a heat exchanger is cracked its cracked and there may be a chance of co. Older Furnaces should be inspected on a yearly basis.

    • @grayfurnaceman
      @grayfurnaceman  8 ปีที่แล้ว

      +Mi Heating Guy Absolutely agree.
      GFM

    • @georgehvac9377
      @georgehvac9377 8 ปีที่แล้ว +3

      I agree. If a heat exchanger is cracked, then the heat exchanger should be replaced at minimal. Even if the Crack is not producing Co at the time of testing, it's still a defect, liability, and potential hazard.

    • @Bear-cm1vl
      @Bear-cm1vl 5 ปีที่แล้ว

      Carbon monoxide is only a part of the risk with a breached heat exchanger. Any of the flue gases are unhealthy and potentially toxic as they concentrate in the indoor space airstream. The breach in the heat exchanger allows the flue gasses to leak into the conditioned airstream and allows this buildup. CO makes this effect more dangerous as CO is more dangerous to humans in smaller concentrations than CO2 is, but even with zero PPM of CO, the leaking flue gasses are still dangerous to the building occupants.

  • @OurJourneyProject
    @OurJourneyProject 6 ปีที่แล้ว +5

    Why can't all people be as honest as you? Thanks for the info!

    • @grayfurnaceman
      @grayfurnaceman  6 ปีที่แล้ว

      Welcome
      GFM

    • @klutch14u
      @klutch14u ปีที่แล้ว

      Seems like many just don't want to do the work. Plus I think a lot of these guys get spiffs on selling new systems.

  • @mtal5042
    @mtal5042 4 ปีที่แล้ว

    Hi Gary I live in a condo have neighbors underneath me who had their CO alarm go off, fire dept came there levels were 2.5 times higher than my home they were reading 35 ppm, upstairs where I live directly above was reading 15 ppm and rising this was in July 2019 - we share a common chimney flue where both our HWH and furnaces vent through my attic up an out the roof. I had a completely new HVAC (carrier) system installed this year all in code drafting properly and had a louvre door put in my utility room. Their furnace underneath me is 30 yrs old and is the original they never had it serviced or replaced... I am still getting anywhere from 5ppm to 18 ppm on my Klein hand held CO device at any given time I’m living with my windows cracked in the winter time.. they really need to replace their furnace... should I have a combustion analysis-done on my new system ? If so who would I call to do a combustion analysis ? Thanks any comments or suggestions are welcomed

    • @grayfurnaceman
      @grayfurnaceman  4 ปีที่แล้ว

      I am concerned when any CO level is found in a structure that has no smokers living there. A combustion test is sometimes helpful. All HVAC dealers can do the test.
      GFM

  • @Farmhouse168
    @Farmhouse168 7 ปีที่แล้ว +1

    I've noticed that I am getting a slight oil smell one the first floor in a bathroom. I had the furnace cleaned in the end of October, and just changed the filter myself today. The smell just started recently. The furnace is oil for heat only and probably about 10 years old at most. The burner is Beckett I believe. The last service was very thorough and the tech was here for a very long time. It's forced air. Used for heat only during cold winter months.. If it is a smell, are there other things that can cause that besides a cracked heat exchanger? I looked around and didn't see any oil spillage. Thanks so much. I have been ripped off many times on repair items so your advice is greatly appreciated. Great video also.

    • @grayfurnaceman
      @grayfurnaceman  7 ปีที่แล้ว

      There are 2 types of oil smells. Burnt an unburnt. If you are getting the smell of diesel, (The smell you get when around a diesel fuel pump), you have leak. If the smell is more of a burned fuel smell (like what you smell behind a diesel truck), you probably have a venting problem. Soot blocking the venting or heat exchanger are possibilities. You could also have a crack in the heat exchanger with the burned smell. You might try looking into the barometric damper in the venting to see if there is a lot of black soot in the vent. Hope this helps.
      GFM

    • @davidg520
      @davidg520 6 ปีที่แล้ว

      I fired an oil furnace up and smoke come out the vents upstairs,,, pulled the blower and could have put my head in that hole in the exchanger..... and I'm not sure if oil will set off a CO alarm...

  • @hvaclife9134
    @hvaclife9134 8 ปีที่แล้ว +6

    its sad people try and scam people. i always bring customer to see crack or hole in heat exchangers to see if possible. my snake cam works best for furnaces

    • @grayfurnaceman
      @grayfurnaceman  8 ปีที่แล้ว

      +Hvac Life Those cameras are one of the best technologies we have available.
      GFM

    • @HucksWorld
      @HucksWorld 5 ปีที่แล้ว

      Looking for an answer if you can help me when we placing a furnace do I need to charge the plastic tubes that run outside

    • @Puda
      @Puda 3 ปีที่แล้ว

      The problem is that we have NO idea of what we are seeing are cracks! If you don’t do a combustion analysis, it doesn’t make sense.

  • @funkybioped
    @funkybioped 8 ปีที่แล้ว +4

    Is there a way to ask you questions in a private "thread" email or something like that?

    • @grayfurnaceman
      @grayfurnaceman  8 ปีที่แล้ว

      +funkybioped You can go to "discussion" at the channel.
      GFM

  • @chessdaddy0720
    @chessdaddy0720 6 หลายเดือนก่อน

    God bless you and you are an honest man. I just had experienced a potential scam last week by a local highly reputable company technician. The guy spent 10-15 min down in my basement, then came up to tell me the heat exchanger is cracked. Without showing me any picture or co test. The repair cost is 3200 dollars, even with the warranty. Yet he recommended me to replace a new one. My current one is 12 years old Carrier. Let’s guess next week’s sales quote for a new furnace. I think it would be more than 10k.

    • @far-out-reality3824
      @far-out-reality3824 2 หลายเดือนก่อน

      in most cases i can tell if there is a crack in the heat exchanger in less than 15 minutes. they were probably right and it is cracked. this gray man video is bull, this guy is not good enough at his job to be able to tell if a heat exchanger is cracked quickly like a good tech is.

  • @edbrandt8972
    @edbrandt8972 2 ปีที่แล้ว

    I am getting some flames coming out of the burner tubes. It's not a big flame rollout. The temperature above the flame rollout switch is over 400 degrees Fahrenheit. The switch is tripping now and I have stopped resetting it. My guess is a cracked heat exchanger. Can I replace it as a DIY job? Or am I crazy to suggest that.

  • @ChristianApologeticsTruther
    @ChristianApologeticsTruther 4 ปีที่แล้ว +17

    I wish my customers could see videos like this. Sometimes I can jump through all these hoops minus the combustion check and they still call me a scammer. Watch for a rollout and dancing flame when the blower comes on, take the burners out and use an inspection camera, show them the pictures, and then they say that it’s a scam and that carbon monoxide doesn’t come into the house because of cracks. I had a “science” teacher tell me that having cracks isn’t dangerous. I calmly tried to explain to her that it’s true that not all cracks mean immediate danger but that it has the potential to be deadly. In cases like that I say I’m going to shut the furnace off until we can get a new install. I always explain to them that we can replace the heat exchanger if it’s under warranty but that if the warranty is about to expire and they put a new heat exchanger in then it’s not guaranteed to last another 20 years like they think. It’s like throwing a new motor in an old rusty car. Eventually you’ll have to replace the fuel system and shocks and struts. It doesn’t make a whole lot of sense. The part where people get angry is when I try to disable the furnace. I only do this because I’ve had more than one person who was suffering from flu like symptoms only to find out she had a hole in the heat exchanger. Make a video about red tagging furnaces.

    • @andrzejhajder6405
      @andrzejhajder6405 4 ปีที่แล้ว

      Nothing add nothing subtract,You said everything.

    • @andrzejhajder6405
      @andrzejhajder6405 4 ปีที่แล้ว +1

      I just shut off the unit

    • @dmfb68
      @dmfb68 4 ปีที่แล้ว +5

      You're 100% correct. Been there as well. I find it funny when we take our cars to get inspected and if it has an exhaust leak that needs to get fix but God forbid if you should make the same case when it comes to a person's furnace. It's okay/normal to be running a a 35 year old furnace knowing it has cracks but it's more important to replace a one year old cell phone because it's outdated. I've always said it ppl don't buy new hvac systems because it's a boring buy. You can't show it off and brag to your friends about it. can't wait to retire from this field.

    • @RARenfield
      @RARenfield 4 ปีที่แล้ว +4

      @@dmfb68 Last time I checked the new iPhone still doesn't cost $7,000. HVAC systems have gotten nothing but less reliable. And in the 20 years since I last bought, they've doubled in cost. If you could do something different with the new unit (like you can with your new phone/computer/camera) that argument would make some sense. But you cannot. If the inventor of Air Conditioning, old man Carrier, was resurrected today, he would know exactly how to operate and service a brand new Trane. Nothing has changed in 100 years. Just gotten crappier and more expensive. Heat exchangers used to be cast iron and they lasted 45 years. Why on earth would anyone want to replace their HVAC? The lie that it will use less energy? Ahem. B.S.

    • @dmfb68
      @dmfb68 4 ปีที่แล้ว +3

      @@RARenfield I'm sorry, I'd leave you a comment but there's a bunch of babies that work for TH-cam and delete my comments because Their feelings get too hurt on how the real world works.

  • @jeniferg8492
    @jeniferg8492 8 ปีที่แล้ว +5

    These creeps seek out females, elderly etc. I've been very ill with the stress and the horrible things they said to me when I called up asking what did they do to my furnace?! They mocked me........... I hope I get the last laugh.

    • @wattamutt
      @wattamutt 7 ปีที่แล้ว +2

      oh my. i know how you feel. we just bought our house in july. its sept. i had the furnace serviced today. i get a phone call at work. he is decommissioning furnace because of cracked heat exchanger. he told me exchange cannot be replaced. that i need a new furnace. $6000. oh yeah they can finance me if i wanted it. im just at a loss for words and im beside myself with anger.

    • @grayfurnaceman
      @grayfurnaceman  7 ปีที่แล้ว

      I do too.
      GFM

    • @grayfurnaceman
      @grayfurnaceman  7 ปีที่แล้ว +1

      I bet you have the furnace checked before you buy the next one.
      GFM

    • @Denniss7420
      @Denniss7420 7 ปีที่แล้ว

      wattamutt, what happened - Did you get a second opinion?

    • @wattamutt
      @wattamutt 7 ปีที่แล้ว +1

      Denniss7420 the heat exchanger cannot be replaced. the furnace is at least 30 years old. i had 5 estimate so far. my house is 111 years old. i have no ductwork whatsover. sooooo its going to cost anywhere from 11,000 to 14,000 dollars to replace with high efficiency gas furnace and ductwork. i had and estimate for mitsubishi ductless minisplits with 5 cassetes is 15,800. someone was here today i told him how about a boiler with radiator? that would cost even more because of the pipes. closer to 20000.

  • @cdb122980
    @cdb122980 8 หลายเดือนก่อน

    Hi thanks for your video you posted about this I just had a technician come to my home and basically what you said diagnosis within 5 or 10 minutes saying we needed a heat exchanger and or a new furnace and of course my warranty company doesn't want to cover it

  • @pdr7159
    @pdr7159 ปีที่แล้ว

    Thanks, great explaining on the hear exchanger.

  • @josephmorgan5123
    @josephmorgan5123 5 ปีที่แล้ว +5

    Why isn't combustion analysis talked about? I can tell someone they have a cracked heat exchanger within a minute or two of fire up.

    • @markbeiser
      @markbeiser 5 ปีที่แล้ว

      Yeap, well, I usually spend a few minutes eliminating other causes of erratic readings, but you can certainly know there is a problem within a minute or two.

    • @mitchdenner9743
      @mitchdenner9743 5 ปีที่แล้ว

      How, excessive oxygen readings? And or maybe lower stack temps? I guess all readings would be diluted with blower air infiltration.

    • @markbeiser
      @markbeiser 5 ปีที่แล้ว

      @@mitchdenner9743 Rising or unstable O2 readings after the blower starts, usually accompanied by high CO.

    • @mitchdenner9743
      @mitchdenner9743 5 ปีที่แล้ว

      @@markbeiser thanks , makes sense. Why does the co rise? Adding extraO2+combustion= more co?

    • @markbeiser
      @markbeiser 5 ปีที่แล้ว

      @@mitchdenner9743 Flame disturbance, also a breach in the HX can reduce the over fire draft and actually reduce the secondary air entering around the burner.
      Using a combustion analyzer I've identified breached heat exchangers that turned out to have holes as small as 1/8".

  • @jacobdiaz6432
    @jacobdiaz6432 7 ปีที่แล้ว +10

    potential for carbon monoxide is serious...n u replacing an exchanger in a 1980s unit is a disservice to the homeowner...give them the option of replacing

    • @grayfurnaceman
      @grayfurnaceman  7 ปีที่แล้ว +4

      As was said in the video, replacement should be considered.
      GFM

  • @fredbassali8425
    @fredbassali8425 7 ปีที่แล้ว +1

    Mr. Gary,
    Please disregard my previous comment. I meant to say:
    The Carbon Monoxide (CO) was too high and the due to a bad HVAC furnace. Do you know of any honest HVAC Technician in Hamden - New Haven (Connecticut) area?

  • @prodigiosen
    @prodigiosen 8 ปีที่แล้ว

    Thank you for your helpful video, GFM. My heat exchanger has rusted through with large holes. The oil furnace is from 1993 thereabouts. I'm checking with the company to see if warranty covers it, (but I'm not the first owner, and don't have the warranty papers). My questions: Given its age, and undoubted need to either replace the furnace or the exchanger, which route would you recommend? Which route is cheaper if we're not worried about super efficiency of a new urnace? I'm in CT. (We have CO detectors in our rooms.) Thank you very much GFM.

    • @grayfurnaceman
      @grayfurnaceman  8 ปีที่แล้ว

      In most cases, replacing the heat exchanger is cheaper. As for replacement of the furnace, I would recommend furnace replacement as it is unusual to have an oil furnace heat exchanger fail that soon. New oil furnaces are not that much more efficient.
      GFM

  • @deltat5775
    @deltat5775 8 ปีที่แล้ว +6

    Grayfurnaceman, I appreciate your experience and knowledge and have been watching your vid's for a long time, but I must take issue with this particular one. I've been an HVAC tech for 23 years and have found many problems with exchangers during certifications and maintenance inspections. I painfully disagree with you about what you said in this video concerning how quickly somebody finds a crack indicates it could be a scam. I have a high definition inspection camera that allows me to see into the exchanger very quickly, in particular tubular exchangers and exchanges with crimp rings.Problems with these types of heat exchangers can be found very quickly. Sometimes within 10 minutes of entering the house. Maybe I'm nitpicking a little bit, but you seemed a little too adamant about that point

    • @monroekunz1331
      @monroekunz1331 5 ปีที่แล้ว

      I've been 35 years abd agree eith you. Heil furnce lot of times rings are laying on top of secondary ican pull that blower and look in less than 5 minutes. Nowadays my first check on any furnace is co level in exhaust after furnace runs for 5 minutes. Use a testo meter you can print findings and leave with customers

  • @AjDexter
    @AjDexter 7 ปีที่แล้ว +5

    I'm dealing with some of this now so this is super helpful. Thanks @grayfurnaceman

  • @robertloney393
    @robertloney393 8 หลายเดือนก่อน

    Two repairmen from a reputable HVAC service came to look at our cottage’s 9 year old furnace (two stage Frigidaire) that hasn’t worked for several months. They spent 1.5 hours with it and reported back to a third fellow with whom I’ve been in communication. He has concluded that the heat exchanger is either plugged or has a hole in it; he leans toward plugged. (I wonder that he should have to speculate. In 1.5 hours, shouldn’t they be able to see if it has a hole or is plugged?) He said the top door was off and assumes it had been off for a long time b/c that part was covered in spider webs. He said that with that door off, the heat that’s not supposed to be in the upper cabinet cannot escape. Apparently he thinks this situation damaged the heat exchanger. Does that sound right? I don’t think the door had been off very long while the furnace was functioning. And how would it being off prevent heat from escaping? He said the door being off might invalidate the warranty. He recommends buying a new furnace from them and gave me a quote.

  • @jeffcoolhd
    @jeffcoolhd 6 ปีที่แล้ว

    Gary great video thanks for taking the time and explaining it to us

  • @tvrduude
    @tvrduude 8 ปีที่แล้ว +3

    Been at this trade for 32 years as a service tech myself and happy to see this. Soooo many techs out there think or have been told that a cracked heat exchanger automatically makes CO. Not true. As several have noted here, TEST IT. I will agree that a crack is an issue that should be addressed, but using a likely incorrect scare tactic is what gives our industry a bad name.
    Now on a side note related.. for very many years I've had a "Thanksgiving theory".. why is it that turkey makes you tired on Thanksgiving..? but not the other days of the year? Ever wondered what leaving an oven (That exhausts INTO THE HOME) on for 3-4 hours while cooking the bird will do to your alertness? I hypothesize that its the long running oven and burners doing it, not the turkey. (of course does not apply to elec. ovens) Just a side observation...worth what you paid for it.

    • @grayfurnaceman
      @grayfurnaceman  8 ปีที่แล้ว

      Interesting idea.
      GFM

    • @KevinJLyons
      @KevinJLyons 7 ปีที่แล้ว +1

      That "theory" of yours is listed as fact by the Godfather of CO and furnaces, Jim Davis. He uses it as an example of low level CO poisoning in his CO and fuel combustion class for NCI.

    • @grayfurnaceman
      @grayfurnaceman  7 ปีที่แล้ว +2

      On your side note: You may be onto something there. Gas range burners do produce CO. Add to that, you could have 20 people in a house increasing the CO2, which will also slow you down, and it could happen. It would be interesting to see if the CO2 detectors installed in some thermostats for ventilation would come on. Thanks for the thoughts.
      GFM

    • @Denniss7420
      @Denniss7420 7 ปีที่แล้ว

      California requires all residential have CO detectors installed - The calls are off the charts. (most of the time for low batteries).
      Nothing worse than seeing people use a gas oven to heat a house though, sets off the CO detector everytime and is dangerous.

    • @KevinJLyons
      @KevinJLyons 7 ปีที่แล้ว

      Denniss7420 We have the same law here in Illinois. The false alarms should only be for low batteries. Unlike smoke alarms, CO detector manufacturers intentionally set the alarms so that only go off AFTER the amount of CO becomes dangerous. If you look at the back of your detector you'll see the tolerances listed. They'll be listed as X # of ppm after X # of Minutes. This was done to decrease the number of false alarms. And it works.

  • @Gatsu1995
    @Gatsu1995 ปีที่แล้ว

    I look for carbon monoxide in the return as the hot supply gives false readings, and flame wavering when the blower comes on. Then I verify with a visual inspection. Then we provide options and timelines for the client. Replaced heat exchanger if it is still available, or a new furnace. My local safety authority requires me to decommission the furnace if it is cracked until the system is repaired. Until the repairs are completed I make sure my clients have space heaters free of charge until the repairs can be completed.
    My clients almost never doubt me because I present them with all of the relevant information in a professional manner.

  • @RobHVAC
    @RobHVAC 8 ปีที่แล้ว +1

    Excellent video. It takes time to inspect these furnaces.

    • @grayfurnaceman
      @grayfurnaceman  8 ปีที่แล้ว +1

      +Rob HVAC Absolutely right. Whatever it takes.
      GFM

  • @happylucky29
    @happylucky29 6 ปีที่แล้ว +1

    I went to commercial work to avoid the sales side of hvac. It seems residential service is mostly upselling unnecessary equipment. With commission based work you will get scams. These big residential hvac companies actually train you on how to psychologically make people think they need new equipment.

  • @milmil6594
    @milmil6594 2 ปีที่แล้ว

    I wasn't able to be there during inspection but was told my heat exchanger was severely rusted...no reading of carbon monoxide was showing and he was unable to tell if any of the rust produced or was about to produce tiny rust holes..Also there was a scar in the heat exchanger that was either a crack or a scratch...He said it is difficult to tell the difference between a scratch or a crack on the camera.. I bought this home ten years ago and bought it as a default loan from a bank with no records of the age of the furnace or warranty..I decided to purchase a new furnace..Just to be safe...Could have been a scam but with the rust i really don't trust that holding up long..Wish i woud have watched this video first though and asked for second opinion...It cost 99 dollars for a service call though so a second opinion is pricey...Thanks for the heads up

  • @rhoninpowers
    @rhoninpowers 4 หลายเดือนก่อน

    folks like this are worth their weight in gold. I own 2 of these units in my home (4 total in my HVAC system). I am an IT guy that by the sheer cost and scams out there I need to learn more about these systems to from getting crushed financially by bad actors with more knowledge that may come into my home for some simple reason related to my system.

  • @amtpdb1
    @amtpdb1 8 ปีที่แล้ว +4

    I appreciate your taking the time to do this video.
    Have a nice week.

    • @grayfurnaceman
      @grayfurnaceman  8 ปีที่แล้ว

      +amtpdb1 Thanks for the support.
      GFM

  • @workingshlub8861
    @workingshlub8861 7 ปีที่แล้ว

    your right ..most people dont realize you can get replacement blocks for boilers etc...sometimes hard to find but you can get them.

  • @vishwawickramatunga5116
    @vishwawickramatunga5116 4 ปีที่แล้ว

    Hi Thanks for you good job and videos . I am anew gas technician . as a beginner what kind of CO analyzer i can buy little cheap good

  • @ILLUMINATORProKit
    @ILLUMINATORProKit 3 ปีที่แล้ว

    What about if your blower motor's bearing is going (loud winning like the starship enterprise) which translates into slower fan speeds(had my blower replaced already for that reason).
    Will this affect a clean burn and encourage CO to show up on the PPM meter high levels out the exhaust pipe out side?
    I don't see any rollout or orange flame going into the primary heater exchange.
    My flame shoots straight into the pipes at all times even after the blower starts.
    Thank you for your advice.

    • @grayfurnaceman
      @grayfurnaceman  3 ปีที่แล้ว +1

      Fan speed will not effect CO production with the exception that overheating of the heat exchanger could cause cracks.
      GFM

    • @LexXxusTVLive
      @LexXxusTVLive 3 ปีที่แล้ว

      @@grayfurnaceman Thank you. After closer inspection, I do have rollout on the right side and my high limit was tripped. Time for a new secondary replacement by Carrier under warranty.

  • @nicholasnarcowich9163
    @nicholasnarcowich9163 3 ปีที่แล้ว

    I had a guy do just what you were talking about, except for the CO meter, that was not done. However, he did cut the silver tape into the evaporator & I wonder if I can just go down to Lows, get some silver tape, fix what was cut, & then see if the heater makes CO, because, maybe, the crack is not yet all the way through the exchanger... what do you think?

    • @grayfurnaceman
      @grayfurnaceman  3 ปีที่แล้ว

      I would want to know if there is actually a crack in the heat exchanger. If the crack has started, it is all the way thru the heat exchanger.
      GFM

  • @alanpruett2217
    @alanpruett2217 2 ปีที่แล้ว

    I
    Is it worth the extra cost in the south (Atlanta) to install a high efficiency furnace over an 80% efficient furnace, and do the higher efficient furnaces have higher maintenance cost and are they less durable?

    • @grayfurnaceman
      @grayfurnaceman  2 ปีที่แล้ว

      It is probably not worth it. They are higher maintenance mostly do to condensate problems.
      GFM

  • @genepierson1728
    @genepierson1728 4 ปีที่แล้ว

    Do you recommend yearly Carbon Monoxide test of a furnace? I have one that is about 17 years old. It's working fine. Other than changing the filter 3 times per year and a blower motor that failed once, it works fine but I have never tested for Carbon Monoxide. Any advice is appreciated.

    • @grayfurnaceman
      @grayfurnaceman  4 ปีที่แล้ว +1

      I never argue with someone that wants to do a CO test. It may not be necessary but it could save your life.
      GFM

    • @genepierson1728
      @genepierson1728 4 ปีที่แล้ว

      @@grayfurnaceman Good point. I'm just going to order a portable tester and use it to test. It's worth the $160. Thanks!

  • @hvac01453
    @hvac01453 7 ปีที่แล้ว

    just a question off the cuff, If a technician has any indication of a heat exchanger crack, leak...notifies the customer as such, and leaves the furnace running, although there are no signs of CO contamination in the living space, recommends replacement of exchanger or new furnace, in the end, who is liable (assumes the risk) if someone gets sick, or is killed? Even though your slip documents the problem. I know the gas company doesn't give a dam and tags out the furnace, pins out the meter. Can the tech be held liable if he is just one of the worker bees? Or the company he represents, or both? How do you shut down the only source of heat they have when its 15F outside???

    • @grayfurnaceman
      @grayfurnaceman  7 ปีที่แล้ว

      No one can say for sure on liability. The best you can do is document, recommend and get a signature. In some jurisdictions, you must red tag and shut down. Also, be sure you mention "in my opinion" in the text so if someone else finds you are incorrect, you cannot be blamed. All this said, it would be exceedingly rare to have a tech blamed for a heat exchanger failure. I was in the field for 27 years and never had a customer object to shutting down a furnace.
      GFM

  • @johnmayor1617
    @johnmayor1617 6 หลายเดือนก่อน

    1) Check the warranty
    2) Do a combustion test
    3) Make sure they use a camera and you physically look at the tech and the camera
    4) look at Flame
    Blue flame is properly functional
    Orange flame is inefficient combustion which could potentially lead to co2

  • @bretta2901
    @bretta2901 6 ปีที่แล้ว +1

    I hear you brother. I am a hvac tech and personally have only ever condemned a handful for broken heat exchangers. Typically, a busted heat exchanger will cause pressure switch faults or rollout trips. If a company is selling systems on busted heat exchangers, then please. PLEASE, let me give you a 2nd opinion.
    ha.

    • @grayfurnaceman
      @grayfurnaceman  6 ปีที่แล้ว

      Brett Allen No arguments from me.
      GFM

  • @immrnoidall
    @immrnoidall 5 ปีที่แล้ว

    i have a 1969 camper with a small propane vented furnace. it uses no electricity,has no fan . it is basically a metal box with a burner in it. looks like someone got it to hot and it has a crack that opens up once hot and then black smoke out the chimney. can i put some of the red silicone like stuff used on stovepipes and wood stoves, or does this need welding?

    • @grayfurnaceman
      @grayfurnaceman  5 ปีที่แล้ว

      It needs throwing away. Welding will just cause more cracks and there is no silicone etc that is effective.
      GFM

  • @jasongreek2342
    @jasongreek2342 5 ปีที่แล้ว

    dealing with oil, a combustion analyzer will tell you pretty quickly if you have a failed heat exchanger. watch excess air when the blower starts.
    or a smoke test...
    or watch your draft gauge when the fan starts...

  • @ittech7967
    @ittech7967 2 หลายเดือนก่อน

    Thanks for posting this. We have one like it and seems to have some flame roll back. The flu vent is clear, How would i check for cracks? Thanks again

  • @pgb1913
    @pgb1913 ปีที่แล้ว

    Thank you Sir!
    Very informative!

  • @Codeejonz
    @Codeejonz 6 ปีที่แล้ว

    i have a gibson nortek gr4gd-36k072c, during the winter the heat quit working.. so my friend that is a plumber came by and he's pretty handy with stuff like that . so he took a look and it appeared we needed to clean it. so we did that . and it was still throwing codes.. so he took more of the unit apart and we got to the heat exchanger.. i'm in the automotive industry and it clearly looked like a old exhaust pipe with holes in it..which he thinks with setting off the sensor causing it to shut down due to fumes backing up...he told me to ck the warranty and he was right. lady in customer service said it was covered. my question is now how do i go abouts processing this warranty claim for the new piece.. the lady at nortek wasn't very helpful with that part. thanks for any advice

    • @grayfurnaceman
      @grayfurnaceman  6 ปีที่แล้ว

      Do you know the installing company?
      GFM

  • @tylerfriesen77
    @tylerfriesen77 5 ปีที่แล้ว

    A crack doesn't necessarily mean a breach, flame pattern and a combustion analysis will tell you if you have a bad exchanger. Usually you will get bad smell coming off of exhaust due to aldahydes being produced. And yes if you get roll out when the blower comes on you will more than likely have a breach. Carbon monoxide is only produced when improper or incomplete combustion is present, I have seen a full breach on a old 1960s furnace with a ppm of only 7. It all comes down to experience of the tech and sometimes it's the protocol of the company that her or she works for. If you can always ask to see certification of the applicable trade.

    • @grayfurnaceman
      @grayfurnaceman  5 ปีที่แล้ว

      Mostly agreed. I am somewhat nervous about any crack, but if no CO I will get a signature recommend testing each heating season.
      GFM

  • @Cmill0588
    @Cmill0588 7 หลายเดือนก่อน

    I had an HVAC tech try to scam me. I have a 28 yr old propane furnace. It was failing to light the burners. It would just poof when trying to light the burner. Everything was working just fine except not getting gas to stay lit. The tech used a camera and took some shotty images of the heat exchanger claiming it was cracked. He never checked CO levels. I know symptoms of a cracked heat exchanger and knew he was lying. So I decided check and clean the very basics. After putting everything back together it fired up and never skipped a beat. I later learned that moisture buildup in the gas line was what caused the problem. It’s been 3 yrs since then and it’s still going strong.

  • @SaintWilliamIII
    @SaintWilliamIII 6 ปีที่แล้ว

    Also, I have watched many videos on youtube where they are replacing heat exchangers. Most of the guys say that on an upflow furnace, the secondary heat exchanger is more likely to fail than the primary; they say the water just sits in the secondary and rots them out. I don't understand how they could rot out; are they made of inferior material? I would think that in the design process, a material would be chosen that would not be susceptible to damage by water.

    • @grayfurnaceman
      @grayfurnaceman  2 ปีที่แล้ว

      Send to Grayfurnaceman@gmail.com
      GFM

    • @joshwf41
      @joshwf41 2 ปีที่แล้ว

      Carrier furnaces are notorious for their secondary heat exchangers rotting. You can notice when the secondary is failing by pulling the blower and looking up at the secondary. If it looks like there are crystals on it that means it has started to leak

  • @BHPaintingRefinishing
    @BHPaintingRefinishing 3 ปีที่แล้ว

    The gas furnace in this house is really old. How hard is it to clean it out, sort of afraid that the dust build-up could be big? I do smell a little gas when I come into the room. It is bulti into the wall and vents to a bedroom and the living room, the flue goes to the chimney. No fan noted, If I get a carbon monoxide detector, if it goes off, that is proof to shut down the furnace? Sorry for so many questions, this is a rental property that I or friends have lived in for a long time.

    • @grayfurnaceman
      @grayfurnaceman  3 ปีที่แล้ว

      I would be concerned if I smelled gas in the basement. You need to get someone to look at it. A CO detector is a great idea, but a thorough inspection should be done.
      GFM

  • @erkl8823
    @erkl8823 4 หลายเดือนก่อน +1

    I have a 50yr (almost, 1975) old gas Carrier model furnace. Does Carrier have a lifetime warranty? Cause that'd be just AWESOME. Otherwise, after 50yrs, I can probably drop my guard when they say it needs replaced? They just came by & were talking about the flames moving oddly when it kicks on, but they weren't sure, & definitely didn't run any cameras in there or say they actually saw any holes...

    • @grayfurnaceman
      @grayfurnaceman  4 หลายเดือนก่อน

      Carrier has a lifetime warranty on some 90+ efficient furnaces. There is no warranty on yours.
      The Carriers of your vintage had a habit of getting rust holes in the front of the heat exchanger. That could be causing the flame changing.
      I would replace it.
      GFM

  • @robert.tanner7464
    @robert.tanner7464 6 ปีที่แล้ว +2

    5 minutes is all it took for serviceman to declare a crack in the heat exchanger was the problem. Furnace stopped and a loud humming noise was noticeable. A new heat exchanger was suggested. Should I get another diagnostic opinion?

  • @waytospergtherebro
    @waytospergtherebro 2 ปีที่แล้ว +1

    USB borescopes are under $30 now so they usually go with "I can't work on anything that old and the new model won't fit there so we'll have to put everything in the attic where you can't see what we're actually doing for $20,000" instead.

  • @SaintWilliamIII
    @SaintWilliamIII 6 ปีที่แล้ว +2

    My Daughter and her husband just went through this and ended up with a new furnace. I was suspicious but they were already scared plus the furnace was an 80%; so they upgraded to a 96% which was good. I did however tell her to inform the contractor to leave the old furnace.

  • @stuntcardriver
    @stuntcardriver 6 ปีที่แล้ว

    My issue is with my forced air natural gas furnace, the flames in the burner are yellow not blue. I am guessing the furnace is between 20-25 years old maybe older. I had my usually heating and cooling company send out a guy. He checked everything over except the heat exchanger. He said there wasn't an easy to check it and he said he had ruled everything else out. So $168 bucks and nothing fixed and not really sure its the heat exchanger. He asked me if I had a carbon monoxide detector, I said yes, he said did it go off? I said no, he said I should be fine to run it. I also pulled out the furnace filter because the heat vents didn't seem to have the same volume. He looked at the filter said it was fine and reinstalled it. So after he left the furnace played catch up and I could smell something hot. When I checked the furnace I couldn't hold my hand on the heat vent supply trunk. I thought that was odd. So I removed the filter to increase air flow and within minutes I could hold my hand on the trunk.

  • @TheBirdandEagle
    @TheBirdandEagle 4 ปีที่แล้ว +1

    Thank you. Your information greatly appreciated. 😀

  • @DeWittPotts
    @DeWittPotts 7 ปีที่แล้ว +2

    Most of what I have observed from other HVAC people is that they will look for 'blowback' or roll-out when the furnace is running. If there is blowback or the flame rolls out from one or more of the burner ports when the blower fan turns on they they will assume that the problem is the heat exchanger and recommend replacing the furnace.

    • @grayfurnaceman
      @grayfurnaceman  7 ปีที่แล้ว

      That's what I use as much as I can. Checked with a CO detector.
      GFM

    • @mikemalone6103
      @mikemalone6103 7 ปีที่แล้ว +1

      DeWitt Potts we don't go checking heat exchangers in most part because of the time constraints. If we are doing an initial inspection or evaluation of the unit or during a pm we notice the flame dancing, flame lift or other abnormalities we look further. One time, I was doing an AC pm, and while walking past the unit exhaust pipe, I felt a current of air against my arm. Startled, I knew from the sound that the blower motor was on. Looking further, I popped the top to see a few large slots in two of the tubular runs of the heat exchanger. This unit had a positive pressurized heat exchanger. Being summer, I killed the gas and control wire from the stat to prevent heat. Of course the customer waited for a real cold day and continuous staff complaints till they did something, and then it was hurry up....😠

    • @grayfurnaceman
      @grayfurnaceman  7 ปีที่แล้ว +2

      Don't you love it when they do that.
      GFM

    • @hvac01453
      @hvac01453 7 ปีที่แล้ว +1

      yes 3;30 on a Friday the calls seem to come in for problems that occurred early in the week like lets say Monday morning...

  • @kansascitychief4965
    @kansascitychief4965 5 ปีที่แล้ว +2

    If your furnace is so old that you could even potentially develop a heat exchanger issue, you’re probably better off replacing it. Holding onto an old furnace may save you money from replacement but will cost you in the long run from utility bills.

    • @mrofnocnon
      @mrofnocnon 5 หลายเดือนก่อน

      Perhaps more maintenance yes but here is often no increase in fuel use. It's not a car you know.

  • @rollinwithsonny7975
    @rollinwithsonny7975 ปีที่แล้ว

    Been following and glad I came back to see if that were a scam or not. Had an old Rossoe oil furnace, probably in 1950s made with retrofit parts. A maintenance guy told me there’s a crack and said it would cost 6k to replace heat exchanger because of crack. Makes me thinking…I don’t smell any carbon monoxide and furnace still working fine.

    • @grayfurnaceman
      @grayfurnaceman  ปีที่แล้ว

      Put in a CO detector.
      GFM

    • @rollinwithsonny7975
      @rollinwithsonny7975 ปีที่แล้ว

      @@grayfurnaceman thanks. Like you said finding a crack doesn’t take a few minutes to find it. And guess what after he change the oil filter and told me I have a crack in my heat exchanger. I’ve already got a CO detector installed nearby but no alarm goes off. Thanks again.

  • @rabokarabekian409
    @rabokarabekian409 ปีที่แล้ว

    There is no Right To Repair.
    Watch in amazement starting in the next few years how more and more consumer products will not be purchased, instead they will be leased/subscribed to.
    For examples, look at software, car leases and late model options, or farm equipment.
    Don't want to pay for optimized comfort? Licensing for that gets ended. Don't want good energy saving? = Licensing gets ended.
    Want to do repairs? A subscribed contractor will be needed.

  • @chadkush8941
    @chadkush8941 5 ปีที่แล้ว

    Sodium Chloride test. How could you see small cracks?