Ray, I have a smaller Dimplex (DFG2562) and both the fan and heater are not working. I have a new blower motor fan assembly to install later today and was glad I viewed your video. It shows me the way to access the assembly. Thanks
I am up and working. I called Dimplex and they walked me through what I needed to replace. The blower wheel and motor came as an assembly. I sourced the parts from Mor Electric. It think it was about $90 US including shipping. Mor Electric>>>>>>>>>>> morelectricheating.com/replacement-parts/dimplex-electromode-replacement-parts-for-electric-heaters-high-temp-limits-knobs-fan-delays-motors-thermostats-elements-fan-blades-thermal-cutouts Thanks
Hi Ray, So my fan/heater would come on for about 10 seconds and would shut off. I have a very similar model as this one. Took it apart and checked all connections. Seemed fine...however I checked the relay board and it looks worse than yours! Part is $42 canadian and free delivery. Should work like a charm once it is delivered. Thanks so much for the video and the clear instructions. I'd like to buy you a coffee if at all possible. Just for reference, my part is a s follows: Dimplex Replacement Part Relay Board 3001360100RP Will provide update once part comes in (up to 40 days to ship!).
You got the wrong stepper motor for the reflector drive. Notice that it reverses every second time the unit powers up. Sometimes the flames appear to go up as they should, other times the appear to to go down
You missed mentioning 1 important step, and that is to test before reassembling everything. It looks like the problem with the board may simply be a bad solder connection on the pin from the relay that connects to the terminal just above your thumb at the 10:25 mark. That corrosion you mention is a bad cleanup of the board after the parts were soldered. It is flux that they put in solder to help it flow and adhere to the metals. You could proably have replaced just the relay. They are only about $5.00 and easily purchased online.
Mr Ray how did you know where to order the part from that you needed. My little electrical fireplace heater has stopped working as well and I would love to fix it.
To continue: the built-in diner switch does not operate LED lights of course. Can I replace the existing dimmer with a standard wall mount dimmer for LED?? Thanks
hi there , a sweater fell against the blower vent , unit will not even turn on . any help , i have this thing pulled apart and don't have a manual ndf-78nr i don't see a fuse anywhere .
Mr. Ray , thanks for sharing. I have one, that doesn't turn on at all. It's less than an year old and barely used it. Not worth taking to a repair shop as that might cost more than buying a new one. However if I can repair it, I can probably save labor to install a new one. Any recommendations before I decide to trash it. Thanks again.
Hi Ray. Thanks for the video. Well done. Wondering if you wired your flame motor backwards on you previous repair? You’d have a more realistic flame effect if the flames moved up and away from the ember bed.
I wondered if someone would catch this. For some reason, the motor arbitrary selects a direction to go on it's own. I reversed the wiring and it made no difference. The cheap Oriental motor just does it's own thing. One time it goes the right way the next time it will go the other. Thanks for commenting.
Hi Ray, and thanks for the video. I think the original motor was either a CW (clockwise) or CCW (counter clockwise) , however I think you may have inadvertently installed a CW/CCW motor as a replacement, which is designed to give you a random effect, so is not suitable for a fire. The other things that needs to be checked when replacing the motor are the voltage (eg. 12v, 119v or 220v) and the RPM, as otherwise the ‘flames’ appear too slow or too quick...
Thanks for your excellent video, I'm a single mom attempting to try this after viewing your video. Where should I order fuse replacement from, manufacturer of my unit does not sell fuse individually
I believe my brand is different, but the same principles apply. Gee whiz, the dusty environment in which it operates causes fan noise and when the RPM's don't ramp up because of crud in the motor bearings, it spits out an E3 code and the heater is discontinued by the relay opening. I hope I can get in there to lube it up or something. I too only need it for short periods to take the chill off the air-these would be kinda nice if they weren't prone to malfunctions. Maybe I'll get a gas insert and go through the painful process of running a gas line all the way there later, but copper is expensive now.
Do any owners of a "Dimplex XHD26x or PF2325HG Multi-Fire XHD Electric Firebox, 26-Inch" know how to calibrate the thermostat? It's reading the room temperature at 8-10 degrees higher than it actually is. Wasn't always like that. Thanks.
I have a problem with the powe button. On the unit and with the remote. When I press it everything flashes for a second but doesn't come on. Could that be the same issue? Do all buttons have to go through the relay board?
Saw a spark recently close to what looks like the relay board [Be Modern Detroit fire suite]. Blower and heater still work but the thermostat no longer intermittently switches the fire on and off [just stays on all the time]. Is that likely to be a bad relay, thermostat [still hear the click when manually turning the control knob] or the element gone wrong? Any advice/info appreciated.
Thank you for the video Ray. I have a Dimplex DF3003 30 inch fireplace unit that uses 6 - 60w incandescent light bulbs, making this older design operation much too warm / hot. I would like to replace those bulbs with dimmable LED bulbs. Dimplex will not offer any replacement dimmer circuit nor any circuit board. Seems to me like I could bypass the current light dimmer circuit portion and add a household rotary dial LED light dimmer switch in series with the output light wire harness. It seems that the lights wire harness are on a separate circuit. What do you think.
I wish in Australia we'd have easy access to parts like you do in US. In some cases we do but they'd cost us an arm and a leg. In other cases, some DIYers do shonky adaptations, but in most cases we buy new appliances. Either way we're skinned together with our wallets.
This video is about and electric fireplace. Please contact your gas supplier or a furnace contractor if you are having problems with your gas fireplace.
New Dimplex, I am on my third replacement unit. Same problem. Blower and heat do not work. Now they sent a blower/heater unit that I need to figure how to replace. Very disappointed in Dimplex. Is it correct that if blower does not work, no heat will come on?
The blower and heating unit are both controlled by the same module. This is a safety feature, if the heating element works without the blower to keep the heat flowing, them the heating element would reach combustion temperature and you would have a real fireplace. You probably have a failed control module as you can see in my video as to how to replace it.
Hello Ray, Not sure if you're an expert on these models or not, but I have a question. Just watched your video on repairing your Dimplex. I have similar model (DFG2562). It may be a couple years older because mine doesn't have the digital temp display like yours. Anyway, I can no longer see the dancing flame or the flicker light through the glass stones, unless the room is completely dark. Even then the light is very, very dim. When I removed all the stones, you can clearly see through the translucent plastic cover that the rotisserie is turning, and the LED light bar is on, although nowhere near as bright as yours was on the video. Do LED lights get dim over time? I didn't think they did. I thought they either worked (shined brightly), or didn't work at all. Any ideas, opinions?
Hi, i have a DS7490 electric fireplace That the heater and blower stops working after a couple minutes. Everything else is fine, I am assuming the thermostat is ok because it does click when turned back and forth. I can't seem to find a heating element on line for this. "HEATER ASSEMBLY 2200490400RP " would you have a cross reference for that part number and point me in the right direction?.. Thank You.. Ken
Everything on my electric fireplace but the bulbs wont turn on? I took the bulbs out and tested them they work! The silver thing that spins works, heat etc.
Dimplex fireplaces are made with very poor quality components likely from China. In my complex of only10-yr-old, many owners complained their units had broken down one way or another.
What, poor quality components from China? Yes, Dimplex should absolutely use nothing but the best American components . . . eh, also made China . . . oops . . . LOL.
I agree. Beautiful but it quit heating after about 2 months and only a handful of uses. I mainly bought it for the flame effect but it’d be nice to have heat every now and then.
I use my multimeter on ANYTHING electrical like that. Sometimes a simple check of what is going in and what is not going out is enough to tell the story. Its a good possibility the contact points stuck and welded themselves together. Normally you should still hear a mechanical click when the contact points move. Good video but still you were just guessing. Its not uncommon to find axcessive soldering flux all over everything if whomever soldered did not properly clean off the flux. In this case, you could see it could have been flux that stuck the points together. Usually the switch overheats and melts.
I ne d to buy new reflectors. The motor attaches grinds and makes noise and the reflector moves slow. Where can I find a new reflector with motor? I have comfort glow brand. It’s vintage
Why didn't you show us if it worked? I had to fast forward past you putting it back together 5x to try to find where you showed if it worked or not. I think it worked. Not positive.
Sorry, my working test was maybe too quick, but it is at 14:18 and the replacement of the control module has everything back to new again. Here is the video if you want to see it working. th-cam.com/video/X0MZtDQK05w/w-d-xo.html
$30 for shipping!! Wow! Thanks for the video!
Ray, I have a smaller Dimplex (DFG2562) and both the fan and heater are not working. I have a new blower motor fan assembly to install later today and was glad I viewed your video. It shows me the way to access the assembly. Thanks
Glad I could help Jess. If the new parts do not work after installing, check for the same problem I had, that was a burned out relay.
I am up and working. I called Dimplex and they walked me through what I needed to replace. The blower wheel and motor came as an assembly. I sourced the parts from Mor Electric. It think it was about $90 US including shipping.
Mor Electric>>>>>>>>>>>
morelectricheating.com/replacement-parts/dimplex-electromode-replacement-parts-for-electric-heaters-high-temp-limits-knobs-fan-delays-motors-thermostats-elements-fan-blades-thermal-cutouts
Thanks
Hi Ray,
So my fan/heater would come on for about 10 seconds and would shut off. I have a very similar model as this one. Took it apart and checked all connections. Seemed fine...however I checked the relay board and it looks worse than yours! Part is $42 canadian and free delivery. Should work like a charm once it is delivered. Thanks so much for the video and the clear instructions. I'd like to buy you a coffee if at all possible. Just for reference, my part is a s follows: Dimplex Replacement Part Relay Board 3001360100RP
Will provide update once part comes in (up to 40 days to ship!).
How did your repair go?
You got the wrong stepper motor for the reflector drive. Notice that it reverses every second time the unit powers up. Sometimes the flames appear to go up as they should, other times the appear to to go down
Lol. That's hilarious.
You missed mentioning 1 important step, and that is to test before reassembling everything. It looks like the problem with the board may simply be a bad solder connection on the pin from the relay that connects to the terminal just above your thumb at the 10:25 mark. That corrosion you mention is a bad cleanup of the board after the parts were soldered. It is flux that they put in solder to help it flow and adhere to the metals. You could proably have replaced just the relay. They are only about $5.00 and easily purchased online.
I actually did test it before starting, I should have shown that in the video. Thanks for commenting.
Thank you so much!! I learned alot watching your video.
I had a dog just like that named Sable! Sure do miss her!
Thanks. Having the same issue now. Question is does it depend on a model number?
What is the part number? I can't find the relay board online.
I just unplugged the heater, waited a bit and plugged it back in. It worked fine.
Mr Ray how did you know where to order the part from that you needed. My little electrical fireplace heater has stopped working as well and I would love to fix it.
To continue: the built-in diner switch does not operate LED lights of course. Can I replace the existing dimmer with a standard wall mount dimmer for LED??
Thanks
hi there , a sweater fell against the blower vent , unit will not even turn on . any help , i have this thing pulled apart and don't have a manual ndf-78nr
i don't see a fuse anywhere .
Nice work!!!! Get you some mighty sight lighted magnifying glasses.
Mr. Ray , thanks for sharing. I have one, that doesn't turn on at all. It's less than an year old and barely used it.
Not worth taking to a repair shop as that might cost more than buying a new one. However if I can repair it, I can probably save labor to install a new one.
Any recommendations before I decide to trash it.
Thanks again.
Hi Ray. Thanks for the video. Well done. Wondering if you wired your flame motor backwards on you previous repair? You’d have a more realistic flame effect if the flames moved up and away from the ember bed.
I wondered if someone would catch this. For some reason, the motor arbitrary selects a direction to go on it's own. I reversed the wiring and it made no difference. The cheap Oriental motor just does it's own thing. One time it goes the right way the next time it will go the other. Thanks for commenting.
Hi Ray, and thanks for the video. I think the original motor was either a CW (clockwise) or CCW (counter clockwise) , however I think you may have inadvertently installed a CW/CCW motor as a replacement, which is designed to give you a random effect, so is not suitable for a fire. The other things that needs to be checked when replacing the motor are the voltage (eg. 12v, 119v or 220v) and the RPM, as otherwise the ‘flames’ appear too slow or too quick...
Thanks for your excellent video, I'm a single mom attempting to try this after viewing your video. Where should I order fuse replacement from, manufacturer of my unit does not sell fuse individually
he passed on, May 15
@@pilbomags488 Oh wow. That's very sad to hear.
I believe my brand is different, but the same principles apply. Gee whiz, the dusty environment in which it operates causes fan noise and when the RPM's don't ramp up because of crud in the motor bearings, it spits out an E3 code and the heater is discontinued by the relay opening. I hope I can get in there to lube it up or something. I too only need it for short periods to take the chill off the air-these would be kinda nice if they weren't prone to malfunctions. Maybe I'll get a gas insert and go through the painful process of running a gas line all the way there later, but copper is expensive now.
14:15 Flames go down?
My rotator works but not the lights I replaced the bulbs a couple minutes ago and the light still don't work
Golly $30 shipping! Woooweee!!! Thank you for the video though.
Good video. thanks for sharing- it motivated me to tackle my non-functioning electric fireplace
Do any owners of a "Dimplex XHD26x or PF2325HG Multi-Fire XHD Electric Firebox, 26-Inch" know how to calibrate the thermostat? It's reading the room temperature at 8-10 degrees higher than it actually is. Wasn't always like that. Thanks.
I have a problem with the powe button. On the unit and with the remote. When I press it everything flashes for a second but doesn't come on. Could that be the same issue? Do all buttons have to go through the relay board?
Oh oh....the flames are running BACKWARDS!!!.
Same thing happened to me when I fixed MY faux fireplace /heater unit!
Saw a spark recently close to what looks like the relay board [Be Modern Detroit fire suite]. Blower and heater still work but the thermostat no longer intermittently switches the fire on and off [just stays on all the time]. Is that likely to be a bad relay, thermostat [still hear the click when manually turning the control knob] or the element gone wrong? Any advice/info appreciated.
Thanks Ray. It was so helpful.
really like this you calm and cool and clever
the crud is just solder flux, it will scrape off
Is there anyway to just change a plug in a fireplace with a short in it ???? My fireplace works great
Thank you for the video Ray. I have a Dimplex DF3003 30 inch fireplace unit that uses 6 - 60w incandescent light bulbs, making this older design operation much too warm / hot. I would like to replace those bulbs with dimmable LED bulbs. Dimplex will not offer any replacement dimmer circuit nor any circuit board. Seems to me like I could bypass the current light dimmer circuit portion and add a household rotary dial LED light dimmer switch in series with the output light wire harness. It seems that the lights wire harness are on a separate circuit. What do you think.
Where did you get that spare part from?
How I can find it’s ? I have problems in my too
I wish in Australia we'd have easy access to parts like you do in US. In some cases we do but they'd cost us an arm and a leg. In other cases, some DIYers do shonky adaptations, but in most cases we buy new appliances. Either way we're skinned together with our wallets.
Very good video, thank you.
How do I get my fire going when it won’t ignite and I can’t find the on switch for the gas
This video is about and electric fireplace. Please contact your gas supplier or a furnace contractor if you are having problems with your gas fireplace.
New Dimplex, I am on my third replacement unit. Same problem. Blower and heat do not work. Now they sent a blower/heater unit that I need to figure how to replace. Very disappointed in Dimplex. Is it correct that if blower does not work, no heat will come on?
The blower and heating unit are both controlled by the same module. This is a safety feature, if the heating element works without the blower to keep the heat flowing, them the heating element would reach combustion temperature and you would have a real fireplace. You probably have a failed control module as you can see in my video as to how to replace it.
Helped a LOT!!! THANKS
Where u buy the parts
Hello Ray, Not sure if you're an expert on these models or not, but I have a question. Just watched your video on repairing your Dimplex. I have similar model (DFG2562). It may be a couple years older because mine doesn't have the digital temp display like yours. Anyway, I can no longer see the dancing flame or the flicker light through the glass stones, unless the room is completely dark. Even then the light is very, very dim. When I removed all the stones, you can clearly see through the translucent plastic cover that the rotisserie is turning, and the LED light bar is on, although nowhere near as bright as yours was on the video. Do LED lights get dim over time? I didn't think they did. I thought they either worked (shined brightly), or didn't work at all. Any ideas, opinions?
so, was it a bad relay?
Mine keeps beeping when I plug it in. It does not turn on. Can u help me?
Hi, i have a DS7490 electric fireplace That the heater and blower stops working after a couple minutes. Everything else is fine, I am assuming the thermostat is ok because it does click when turned back and forth. I can't seem to find a heating element on line for this. "HEATER ASSEMBLY 2200490400RP " would you have a cross reference for that part number and point me in the right direction?.. Thank You..
Ken
Everything on my electric fireplace but the bulbs wont turn on? I took the bulbs out and tested them they work! The silver thing that spins works, heat etc.
Dimplex fireplaces are made with very poor quality components likely from China. In my complex of only10-yr-old, many owners complained their units had broken down one way or another.
What, poor quality components from China? Yes, Dimplex should absolutely use nothing but the best American components . . . eh, also made China . . . oops . . . LOL.
I agree. Beautiful but it quit heating after about 2 months and only a handful of uses. I mainly bought it for the flame effect but it’d be nice to have heat every now and then.
My hose got shreaded when I vacumed up some broken glass. 😮
I use my multimeter on ANYTHING electrical like that. Sometimes a simple check of what is going in and what is not going out is enough to tell the story. Its a good possibility the contact points stuck and welded themselves together. Normally you should still hear a mechanical click when the contact points move. Good video but still you were just guessing. Its not uncommon to find axcessive soldering flux all over everything if whomever soldered did not properly clean off the flux. In this case, you could see it could have been flux that stuck the points together. Usually the switch overheats and melts.
Good comments, thanks for your input.
I ne d to buy new reflectors. The motor attaches grinds and makes noise and the reflector moves slow. Where can I find a new reflector with motor? I have comfort glow brand. It’s vintage
Worked for about 6 weeks, then nothin! I do t see a reset button. Don’t see a fuse either. No heat, no light, no nothin. Everything stopped woking
You mast revers the enging becaus the flame mast be from down To hi direction
Thanks for sharing. It motivated me to make a 12-volt heater in that unit.
Thank you Ray.
Thanks for the video I will try
Great job great video
you could of just changed a relay brought separately and cost would have been a lot less. still job done.
Thank you for sharing.
The cost of shipping for the part is outrageous
Thank you 🙏🏽
Personally I would have tested everything before re-assembly; but that's just me!
Shouldn't you try it to make sure that fixed the problem b4 putting it all back together?
Wow, way too much money for the $3 dollar part. $30 for shipping is an insult.
I hope he tested operation before he reassembled everything!
Thanks a lot sir
Your flames are running backwards.You need to reverse your motor wires.
I was just wondering if he checked to see if it worked before he put it back together...I missed that part of the video LOL
My fan works but no heat
$83?
Great video. I would eliminate the background music especially while your speaking. Its too distracting.
Thank you for your comment.
Thank you
Where is the reset button
Why didn't you show us if it worked? I had to fast forward past you putting it back together 5x to try to find where you showed if it worked or not. I think it worked. Not positive.
Sorry, my working test was maybe too quick, but it is at 14:18 and the replacement of the control module has everything back to new again. Here is the video if you want to see it working. th-cam.com/video/X0MZtDQK05w/w-d-xo.html
The biggest
OOOOOOOOOOOOPS...
Delete, Redo. Repost !
Not only. Safe money but u get a chance to learn something new even if u fully don't understand what it is but that's good thow
Thanks for your comment. Learning something new, that's what it's all about. Saving money is the bonus!
10.18 it's called corrosion it's from saddering either on a dirty bird or wasn't probably prep right before it was sadder
U should get ur self a multimeter to find out what's working and not working it's good to identify bad capacitors
When the flames go backwards, it sucks heat out of the room, right?