I am fed up with the scammers on Ebay who know just how to game the system to extort money out of you. As such, I won't negotiate partial refunds, etc. any longer. If they complain about an item, I tell them to ship it back and I'll happily give them a full refund. Only one person has followed through and actually got off their butts to do so. Also, if they claim damage during shipping, I ask for photographs. If a fragile item is, in fact, broken, then they get a full refund instantly. I figure I make decent money on Ebay and this kind of stuff is an unfortunate cost of doing business. It is a pain, however.
I simply advertise that I provide Ebay's no questions asked money back return policy. If I am contacted about an item damaged in shipping, I ask for photos of the item and the box and if it's legit, I refund their money.
I understand that returns is part of business but when you come across scammers it's just get frustrating. I've dealt with returns that was pleasant to deal with. Some customers just say they don't like it anymore and want to return it I'm cool with that hell I even give them the free postage for the return. When you get fishing scammers that's trying the get something for nothing that can get tiresome but like you said it's part of the trade business.
We had a scumbag who paid $45 for an old board game that wasn't in the best shape to begin with. We shipped it, all was well, and then we get a message saying that the game was in terrible shape and it was due to our bad packing job. I knew packed it very well, so I asked for photos and we never heard back from them. Dealing with buyers is the worst aspect of the EBay selling part. Always have photos of your items prior to shipping.
Great video... Very well done. One thing to think about doing that I started doing was increase your prices from .95 to .99. Something you list at 49.95 is still going to sell for 49.99 plus add on the shipping of 12.99 versus 12.95. I know it doesn't sound like much but when you're selling 300 to 500 units a month... an extra 8 cents each unit adds up. At 300 to 500 units a month that's an extra $24 to $40 each month and up to $288 to $480 each year. That helps to pay your overhead... Lights, Internet, etc. Something to think about.
I just became a subscriber today to your channel I want to say, I've got a ton of respect for what you do. I used to buy and sell stuff with my dad when I was a teenager. We were going to the storage places all over the bay area in the early 80s. Was so much fun and we used to find just everything under the sun. My dad would get awesome stuff and we'd actually use a bunch of it in our house. This is a great way to make an honest living and it's really good to see someone just showing the trade. I really enjoy your videos. Thanks man.
I have been passing up sewing machines because they are just so bulky. Maybe now I will keep an eye out for them! I always learn something new from your videos. Thank you so much!
The Parker ink pen you were talking about is really cool to here about. My wife and I house sit for that family on a large saddle bred horse farm. We would stay there sometimes a month at a time. Lots of fun and many things to do. That doesn’t count all the great food and stocked bar. They had a killer pool with a built in hot tub. They had four wheelers to run around and search for Indian artifacts.Many stories about that farm.
I never knew how good vintage sewing machines did until I bought 5 at a auction. 3 were old singers one was a seamstress. The other had a odd name and was Japaneses. The one singer was foot powered in a desk. I paid $150 for everything not knowing anything about them. I was really happy when the first singer sold for $300 CAD GREAT VIDEO AS ALWAYS!!
Love the video, very educational. Makes me wonder if I should do that instead of buying and selling toy cars on ebay. If someone extorts money from me on ebay, the only get to do it once. I block any complainers after the 1st time. I have less than 1000 sales on ebay and have been extorted at least a dozen times. It is almost always either electronics or women's items i.e. purses, shoes, that sort of thing. I will be looking for your videos. They are very helpful. Gotta go to bed now. Tomorrow is Saturday.............yard sales!!!
I prevent scamming...one by requiring signature confirmation by an adult, second i put tamper free stickers...specially on high end items...and with a warning that if the stickers are removed no returns will accepted. Also..a note saying that if the item is returned the opening of the box will be recorded. I take time to describe all the features and issues of the item...so no issues will come later., many pictures and things showing lights, working, etc.
LOVE YOUR VIDEOS!!!!!😍learn alot from them. I sell clothing on ebay but after I watched your videos I started picking up vintage items and I'm doing great with them. sorry you had that experience with the scamer.😔
Thanks Pete. Great video. I needed to hear you say you don't waste time on people who are fishing for money back - maybe due to buyer's remorse. I just got off the phone a couple of hours ago with eBay about a case that was opened against me and closed in a matter of minutes with the decision in the buyer's favor. This has never happened before, and now my Paypal is frozen, and I am very angry. I asked eBay to explain the 'Money Back Guarantee' and found that it is slanted in the favor of the buyer, not the seller. Furthermore, since the decision has already been made, there is nothing I can do in the appeals process to cover my losses. What a mess. Therefore, I have a question to everyone: Even though on every listing I make it clear that there are no returns, and encourage all potential buyers to ask me any and all questions before buying, what more can I do to protect myself against buyer's remorse, and just plain jerks? Help a girl out here, please.
Careful selling that medical stuff including the ice machine. I've sold several and then one time had a simple little donjoy ice machine get pulled by ebay and I missed the email. Listed another one and suffered a 7 day listing suspension. It is hit or miss, you can go into the completeds and solds and see hundreds of these listed or sold and a lot of sellers who you know aren't authorized to sell it. They spot check them. On the website for the game ready control unit it states "The Game Ready control unit is an FDA-regulated prescription medical device and should only be obtained from authorized sellers." Just watch your back or all that ebay money gets turned off.
2 months ago, I sold a $50 sony portable cd player. buyer complains that the lcd screen wasn't showing anything. I Know it worked before I shipped it and I shipped it very carefully. I talked with the buyer and we both agreed on a $20 partial refund since he didn't want to return it, and he leaves good feedback after that. He waits 2 months and he just did a Paypal chargeback on me for that item claiming he never authorized payment for it. What scumbags some people can be. Siigghh
I feel you man it blows when I deal with folks like that. I just give a partial refund and if I have to give a full refund I block their asses from buying from me again.
question..so what happens when they do a charge back....from paypal..because the same thing happened to me. some guy bought something..months later I get ..an email from paypal..something about a charge-back (CLAIMING HE NEVER AUTHORIZED PAYMENT)
+georgina cat a quick update. I sent paypal a screenshot conversation between me and the buyer where we discussed the partial refund as well as a screen shot of when he accepted partial refund. Paypal seemed to return my funds for that purchase. However, they stated the investigation is still being reviewed by the buyers credit card company, so there's still a possibility they can take it back, well see. , sigghh
It goes over to the credit card company then. You have to prove to pp you sent it. Pp have to prove it was as far as they are aware a genuine transaction then the credit card company deal with it. I have only had about 4 over the years but i have never lost out. Good luck x
I've had the "give me some money back" thing happen to me once. It made me mad, sorry to say, because it was a 14kt.gold ring with a real coral stone. He claimed the stone was plastic( I knew it wasn't, I purchased it from a retired jeweler I've known for years and trust ). When I told him to just ship it back to me and I would gladly refund his money, he told me "no", he would keep it. People don't realize how much work goes into selling on eBay and when they try to take advantage, it really upsets me. Glad you still made a profit, it sure sounds like he was trying to get something for nothing. So sad.....
Thanks so much for this video. I'm just looking into eBay selling, and really appreciate your telling about the average 50% overall profit, even after paying help. I think a net gain of $10,000 is amazing! I'm sure some months are leaner, some are fatter, but I'm only looking for a $2,000 profit a month, so I'm going to give it a shot.
eBay used to be a lot of fun before this type of pro picker and eBay distributors showed up... I used to pick and sell on eBay, but I started all my auctions at $0.01 with shipping included. I got great prices, and let the bidders determine the value. No one does auctions anymore, it's all Buy It Now. Why not just go to Big Lots if you want some cheap Chinese-made crap? It's probably cheaper there, too.
Another great video Pete! I am a newbie and already have been approached by a "fisher" of sorts. Thank you so very much for the awesome information. Out here in California, the Goodwill Stores are holding back most of their valuable items (most likely to sell on their website) and it's getting a bit more challenging to find great things to sell. That doesn't stop me though, I will just get my items elsewhere. Keep up the great work and fantastic videos!
He does have a nice accent. But his videos are full of great material. There are some people who have great material, but their voices are so monotone, I can't watch them. I love Pete's videos because they are informative plus it's like watching a friend. I love it when his wife comes in too. She's nice.
Victoria needs a bonus! Great catch on the price the pen should be listed for :) Thanks Pete for a terrific video. Loved the detail shared at the end on the email exchange. Thank you!!
Just subscribed. I really like this, you speak very well, not like some that talk so fast and yell. You give very good information. Thank you for an enjoyable and calm site.
I always watch your videos! You rock, your such a For Real Person is what I love the best of all you guys on show! Your videos rock n I am learning so much from you. " When I saw the Title of the Vid-I honestly busted out laughing-because I know you sell all quality items.!" LOL That mini boat motor was way too cool! Omgosh, I could kick my sister's butt-she was helping me clean out n bring to my moms all my belongings from a storage unit and my grandma gave me a huge box of Old Maps from all over the world. She traveled everywhere except Russia n another-super old maps n I just saw one from Japan sell for over $400 on eBay yesterday. Like I kick myself for letting her talk me into throwing box in dumpster. Everything was cool that you sold... Victoria Rocks- the pen actually sold higher for you-Congrats to you both. TFS! Keep the vids coming, Pete and stay cool-Peace!😀
crazy i do the same stuff but u did have some good tips much appreciated i havent sold stuff on ebay since it was such a high cost liked to stick to fb and craigslistgonna start again but am ive been picking for over 20 years and im in my 30s and hope to have a shop like yours soon keep up the good work !~
Very nicely done video. Pete, don't apologize for the interruption, We or at least I like to see Vicki. Does that outboard motor do anything but look pretty?. TTFN
You have a very nice set up there. I like your videos and have learned from you, Ronnie, Chad and a few others on what I have been passing up on. I have my Panasonic Quadrophonic 8 track tape deck from my old 67 Chevy in my garage, and it still works.
Love the videos, keep em coming! I do have a question though, I noticed that you list your heavier items usps expedited. Your shipping prices seem so much cheaper than mine. I do live in Florida though, I use Fed ex smart for my bigger items.
I get that shipping rates are set for the whole country and agreed upon but I still think making money on shipping is BS. but I don't think it was intentional at all on your part
can ya do a few videos on testing items....how to test / clean / prep videos....turn tables,receivers, items like marine wind meter how do ya test that? thanks for help....love the videos
Let me teach you something about Singer sewing machines. The ones that are in demand are those models with all metal gears. Those are the ones that will sell. The Featherweight, I do believe my mother's old sewing machine was a featherweight. It's not for sale of course. I have bought three to four Singers with the slant needles, but not all of them are all metal gears. All of the Rocketeers are worth some money. I bought two models for around $100 and they were a superb value. They are worth more. Always look for the Rocketeers - always. If you are able, ask to see the inside of the machine and it should be obvious if they have all metal gears or not. All the Rocketeers are all metal. All sewing machines do not sell. Us ladies are smart in what we look for in sewing machines. Watch for Elna sewing machines as well. Look for metal gears on those too. I'm not sure if they started using plastic gears or not or when. I know the one we purchased new over 30 years ago is all metal and is a superb sewing machine. It cost $700 new.
I was working at a assisted living facility and one of the resident had a huge collection of john deer tractors, I didn't know they were expensive at all haha
lol, the second item brings back memories. I have a friend that bought a time clock that was exactly like the one they used at his work so he could clock in and out from home.
Very nice video. Quick question, how do you know how to title your listings? They are very detailed, where do you get this information? How do you title items that have no barcode etc? Thank you.
I absolutely agree with you there Pete. Why waste time and ask him to ship it back. You sell tons of cool items and make good margin profit but for someone who makes pennies on dollar and deals with clothes such people could be costly. I had a return of shoes a woman bought from me with free shipping and a month later asked to return because the shoes "fell apart on her" turns out she stored them in trunk of her car for a month in Texas in 100+ temperature....the sole was rubber. So yeah maybe if you have listed huge volume of things it's ok to let it go, block and move on. Btw when you say "I made $80.00 profit" do you not calculate ebay/paypal fees? What about your time to post office/tear and wear on car finding garage sale, your time at garage sale/post office it's all time and time = money. Nevertheless great profit. Thanks for sharing.
Customers like that make me so mad. I would tell him to return it for a full refund. Bet you wouldn't hear back. But your response is probably the smartest way to go.
That's what I do when there is a buyer who causes me grief. Dude got a great deal with a super working condition 8 track player. But he would NOT get a chance to screw me over again. Great point StivNagen!
Great video as always . Scammers suck . I have sold some stuff that the buyer returns sometimes they pay shipping back. I get it back and they kept mine and returned their broken one . I took pictures showed eBay they didn't care . I reported buyer that is about all you can do. sometimes that is the price of doing business. Mark
Use a tamper proof sticker with a serial number, take a picture and inform buyer that all refunds require the original sticker and serial number in place. If eBay won't help solve the problem report to www.ic3.gov.
Hey Pete looks like Vicky was right about the pen it sold for what she said it was worth. Looks like she does her research. Keep the videos coming I have learned a lot from them. Great job
first thing if you remember back in that time if you used a tracks it was the item that was the worst quality electronics and cassettes so with that said I would steer clear of any 8-track type systems and 8-track albums they're the worst
Are you working out of your garage or industrial warehouse space? Just trying to figure out if that is factored into the 50% margin. Also you live in Illinois so I'd imagine rent is much cheaper than where I live in a suburb of Seattle. My margins would probably be 25% with the average industrial warehouse space at $180/sq foot.
The problem with doing this for a living i think is your money that you make is pretty much always tied up. You say you made about 10k profit for the month but how much of that 10k do you need to use for new product? And what were your operating costs for the store for that month like rent and utilities.
The store makes it's own money. (No I'm not "attacking you") But, to put things more into perspective: He buys items in the store and garage sells and ebay, etc. But he also SELLS in the store. So the store makes its own money and pays for itself, the money he makes from ebay is ebay. As for the question about buying need product, He said in his video, the profit he made AFTER fees, shipping, paying his employee, and the cost of the item itself was around 10,000+. Majority of the time, none of that 10,000 is going towards buying new inventory because the money that he made back from buying the original item that sold is most likely gonna go towards buying the new inventory. I hope that made sense, I know from experience and trying to word it was kinda difficult...And as for the cost of the store, well, idk lol.
That is exactly what happens the store makes its own money not everything I buy gos on ebay its 50/50 split. The profit from the store covers 100% of all the expenses. Thanks for watching. Cheers !!
Eddie you "skilled"-ness must not be math. If he generates $20k, he has two piles of $10k. Still with me. With one stack of $10k he buys new merchandise. The other stack of $10k he can but in his pocket and it stays there. Understand.
pat Ramsey He said he makes about 50% profit of what he brings in after bills are paid. So 50% of 20k is 10k. Who really has a problem with math here?... Understand? Still with me?
The biggest problem is the feedback system for ebay. If you could invisibly mark someone as a potential fisher/lier, then that would at least make it harder for them. I've had a guy go as far as to actually damage something I shipped him when I asked for photographs, even though I knew that theres no way that kind of damage would have happened in shipping (it was a crack in the side of a ps3). As it stands, there's nothing you can do. There's no way to prove that it's not your fault. Ebay should be way more cautious in enabling people like this though. Like I suggested, invisibly mark someone as a potential fisher (maybe there's already a way to do that? I don't think so), AND ebay needs to be more reluctant in general to give these people refunds. How often is someone going to waste time and money shipping something damaged or missing to someone? Almost never. So when you're constantly getting cases of people claiming damages or missing items, you need to trust the reputable seller more often. The feedback system is already broke.
Hi pete , alfonso here in LA area in Cali , what is your advice for new guys like me trying to get skilled at recognizing the items that really makes good money and not buy slow-moving items thinking they'd sell fast .. how do u train myself to get to know the stuff that sells fast and for a good profit? do you look at ebay and just type any item and then observe what sells best? ... thanks for your answer .. GREAT VIDEO BTW .. love your channel
Ebay needs to do a better job dealing with the scammers, both buyer's and sellers. I purchased a discharge tester from a Chinese seller and a capacitor on the board blew up and sent a fire ball across my living room. They offered to refund $3.00 for me to buy a new cap and replace it. I said no way, how do I know if that is the only issue. I asked for a new one and after a while got a working unit. Another seller sold me a headphone amp kit that never worked and when I told them that they called me a liar and a scammer. I wasn't scamming them, it didn't work at all and they didn't want to refund my money. Go figure, on the flip side I sold a photo printer that I knew worked perfectly and it was in mint condition. The buyer said it had been opened up and was missing parts. Nope, it had never been opened. Had to give a refund even though I knew it wasn't like that. Latter he was selling one of those printers. Really, he already had one. I think he used parts out of mine or he sent me his broken one for a refund either way now I use tamper stickers. I am very honest when selling and buying, but I have found there are a lot of scammers out there and I hate to give in to it.
Interesting and informative as always Pete. I understand where you are coming from with the guy who stiffed you a bit, However you might want to consider reporting this to eBay. I understand they do make a note of it, and if a pattern develops they will drop the guy from the platform. I know you are crazy busy, but it would help all of us if we communicate these things to eBay so they can have this information the next time the guy does this, and make no mistake about it, he will keep doing it until he is stopped.
Hey Pete, you have a gold mind with Victoria, I think she needs a raise.... a regular employee would have just listed the parker pen for what you said, she made you an extra $100 in the same day. Treasure her because its hard to find good help.
?What % of the $20,000 your business made in June on ebay would be considered profit.. after cost of goods, shipping, fees, employee costs, monthly bills, and all that other mumbo jumbo factored in?
Hey Pete is is a question I have say you are at the Garage sale and see something that looks important like that tool you picked up how do you know it is worth picking up? Do you just use your phone and search for what it could be before offering an amount? Just curious. Thanks for the Great videos and any feed back is appreciated. :)
Yes, ebay allows you to block buyers just find what their user name is and you can add them to the block list. Go to google and look up blocking ebay buyers and something should pull up in the search.
+89DrFunk yes I had a guy buy from me three times and each time he wanted a full refund and demanded his money right now. I asked for him to return the item and he told me that if he didn't get his hard earned money by the next few hours he would leave bad feed back... I did it the first time the second time I fought him and eBay read his messages he lost that one but after I saw he bought again a item I blocked him. So when a scammer finds a person with 100percent positive feedback they don't let go unless you block them. Thank god for them to allow us to block buyers like that would easily make me quit if I had to deal with him every week
If you look closely at :55 and on, you'll see a lot of USPS tracking numbers. The bottom one is Fedex. It mostly depends on the size and weight of the item.
I'd like to know, how in the world you can ship ANY guitar, for only $20? If there's some secret that I don't know, clue me in.....I've been selling guitars for years, and I can't even ship within my own state, for less than $45. I recently sold an empty guitar case....no guitar......shipping was $70!!! Granted, it was going to California , from Virginia....but an empty case...$70? And....the box was as small as possible....no extra length or width. I'm so sick of getting ripped off with shipping prices.
Selling on Ebay to me is a waste of time. Think about it. We all sell on there due to the traffic. Anyone ever heard of FB? Its local and no fees, ( at least for Now ). And another thing he made 20k well don't get me wrong that's incredible but is that 20k net or gross?Then how much did you invest to get to that number? I'd hate to see his ebay fees each month. It cost to be the boss.
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I am fed up with the scammers on Ebay who know just how to game the system to extort money out of you. As such, I won't negotiate partial refunds, etc. any longer. If they complain about an item, I tell them to ship it back and I'll happily give them a full refund. Only one person has followed through and actually got off their butts to do so. Also, if they claim damage during shipping, I ask for photographs. If a fragile item is, in fact, broken, then they get a full refund instantly. I figure I make decent money on Ebay and this kind of stuff is an unfortunate cost of doing business. It is a pain, however.
I may have to adopt your policy because I get that from time to time as well. Do you include that in your listing?
A search of the ebay site for "no partial refunds" reveals apx 293,000 results, a lot of sellers are fed up as well it seems!
I simply advertise that I provide Ebay's no questions asked money back return policy. If I am contacted about an item damaged in shipping, I ask for photos of the item and the box and if it's legit, I refund their money.
I understand that returns is part of business but when you come across scammers it's just get frustrating. I've dealt with returns that was pleasant to deal with. Some customers just say they don't like it anymore and want to return it I'm cool with that hell I even give them the free postage for the return. When you get fishing scammers that's trying the get something for nothing that can get tiresome but like you said it's part of the trade business.
Absolutely correct! Happy selling.
We had a scumbag who paid $45 for an old board game that wasn't in the best shape to begin with. We shipped it, all was well, and then we get a message saying that the game was in terrible shape and it was due to our bad packing job. I knew packed it very well, so I asked for photos and we never heard back from them. Dealing with buyers is the worst aspect of the EBay selling part. Always have photos of your items prior to shipping.
Love the real authentic videos Pete keep these joints coming man. Love seeing you and your partners engaging in shop business talk.
Great video... Very well done. One thing to think about doing that I started doing was increase your prices from .95 to .99. Something you list at 49.95 is still going to sell for 49.99 plus add on the shipping of 12.99 versus 12.95. I know it doesn't sound like much but when you're selling 300 to 500 units a month... an extra 8 cents each unit adds up. At 300 to 500 units a month that's an extra $24 to $40 each month and up to $288 to $480 each year. That helps to pay your overhead... Lights, Internet, etc. Something to think about.
Every time I'm done watching one of your vids I feel like I owe you money. So much good info. Thanks!
I just became a subscriber today to your channel I want to say, I've got a ton of respect for what you do. I used to buy and sell stuff with my dad when I was a teenager. We were going to the storage places all over the bay area in the early 80s. Was so much fun and we used to find just everything under the sun. My dad would get awesome stuff and we'd actually use a bunch of it in our house. This is a great way to make an honest living and it's really good to see someone just showing the trade. I really enjoy your videos. Thanks man.
I have been passing up sewing machines because they are just so bulky. Maybe now I will keep an eye out for them! I always learn something new from your videos. Thank you so much!
The Parker ink pen you were talking about is really cool to here about. My wife and I house sit for that family on a large saddle bred horse farm. We would stay there sometimes a month at a time. Lots of fun and many things to do. That doesn’t count all the great food and stocked bar. They had a killer pool with a built in hot tub. They had four wheelers to run around and search for Indian artifacts.Many stories about that farm.
I never knew how good vintage sewing machines did until I bought 5 at a auction. 3 were old singers one was a seamstress. The other had a odd name and was Japaneses. The one singer was foot powered in a desk. I paid $150 for everything not knowing anything about them. I was really happy when the first singer sold for $300 CAD
GREAT VIDEO AS ALWAYS!!
Love the video, very educational. Makes me wonder if I should do that instead of buying and selling toy cars on ebay. If someone extorts money from me on ebay, the only get to do it once. I block any complainers after the 1st time. I have less than 1000 sales on ebay and have been extorted at least a dozen times. It is almost always either electronics or women's items i.e. purses, shoes, that sort of thing. I will be looking for your videos. They are very helpful. Gotta go to bed now. Tomorrow is Saturday.............yard sales!!!
This guy makes it look easy
Oh my goodness those are some fantastic sales!!!!
Great job!
Very nice vlog Pete!!!!!
Thanks for sharing!!!!
I prevent scamming...one by requiring signature confirmation by an adult, second i put tamper free stickers...specially on high end items...and with a warning that if the stickers are removed no returns will accepted. Also..a note saying that if the item is returned the opening of the box will be recorded. I take time to describe all the features and issues of the item...so no issues will come later., many pictures and things showing lights, working, etc.
LOVE YOUR VIDEOS!!!!!😍learn alot from them. I sell clothing on ebay but after I watched your videos I started picking up vintage items and I'm doing great with them. sorry you had that experience with the scamer.😔
Thanks Pete. Great video. I needed to hear you say you don't waste time on people who are fishing for money back - maybe due to buyer's remorse. I just got off the phone a couple of hours ago with eBay about a case that was opened against me and closed in a matter of minutes with the decision in the buyer's favor. This has never happened before, and now my Paypal is frozen, and I am very angry. I asked eBay to explain the 'Money Back Guarantee' and found that it is slanted in the favor of the buyer, not the seller. Furthermore, since the decision has already been made, there is nothing I can do in the appeals process to cover my losses. What a mess. Therefore, I have a question to everyone: Even though on every listing I make it clear that there are no returns, and encourage all potential buyers to ask me any and all questions before buying, what more can I do to protect myself against buyer's remorse, and just plain jerks? Help a girl out here, please.
Even if you don't take returns, you DO take returns if the buyer opens a case. The market eBay and Amazon wants is "buyer friendly".
Careful selling that medical stuff including the ice machine. I've sold several and then one time had a simple little donjoy ice machine get pulled by ebay and I missed the email. Listed another one and suffered a 7 day listing suspension. It is hit or miss, you can go into the completeds and solds and see hundreds of these listed or sold and a lot of sellers who you know aren't authorized to sell it. They spot check them. On the website for the game ready control unit it states "The Game Ready control unit is an FDA-regulated prescription medical device and should only be obtained from authorized sellers." Just watch your back or all that ebay money gets turned off.
2 months ago, I sold a $50 sony portable cd player. buyer complains that the lcd screen wasn't showing anything. I Know it worked before I shipped it and I shipped it very carefully. I talked with the buyer and we both agreed on a $20 partial refund since he didn't want to return it, and he leaves good feedback after that. He waits 2 months and he just did a Paypal chargeback on me for that item claiming he never authorized payment for it. What scumbags some people can be. Siigghh
I feel you man it blows when I deal with folks like that. I just give a partial refund and if I have to give a full refund I block their asses from buying from me again.
question..so what happens when they do a charge back....from paypal..because the same thing happened to me.
some guy bought something..months later I get ..an email from paypal..something about a charge-back (CLAIMING HE NEVER AUTHORIZED PAYMENT)
+ESLI GALVAN if you prove you posted it you will win the chargeback as whether his card was used with or without his consent thats not your fault
+georgina cat a quick update. I sent paypal a screenshot conversation between me and the buyer where we discussed the partial refund as well as a screen shot of when he accepted partial refund. Paypal seemed to return my funds for that purchase. However, they stated the investigation is still being reviewed by the buyers credit card company, so there's still a possibility they can take it back, well see. , sigghh
It goes over to the credit card company then. You have to prove to pp you sent it. Pp have to prove it was as far as they are aware a genuine transaction then the credit card company deal with it.
I have only had about 4 over the years but i have never lost out. Good luck x
I've had the "give me some money back" thing happen to me once. It made me mad, sorry to say, because it was a 14kt.gold ring with a real coral stone. He claimed the stone was plastic( I knew it wasn't, I purchased it from a retired jeweler I've known for years and trust ). When I told him to just ship it back to me and I would gladly refund his money, he told me "no", he would keep it. People don't realize how much work goes into selling on eBay and when they try to take advantage, it really upsets me. Glad you still made a profit, it sure sounds like he was trying to get something for nothing. So sad.....
Thank you for taking the time to do these videos Pete.
Thanks so much for this video. I'm just looking into eBay selling, and really appreciate your telling about the average 50% overall profit, even after paying help. I think a net gain of $10,000 is amazing! I'm sure some months are leaner, some are fatter, but I'm only looking for a $2,000 profit a month, so I'm going to give it a shot.
eBay used to be a lot of fun before this type of pro picker and eBay distributors showed up... I used to pick and sell on eBay, but I started all my auctions at $0.01 with shipping included. I got great prices, and let the bidders determine the value. No one does auctions anymore, it's all Buy It Now. Why not just go to Big Lots if you want some cheap Chinese-made crap? It's probably cheaper there, too.
Another great video Pete! I am a newbie and already have been approached by a "fisher" of sorts. Thank you so very much for the awesome information. Out here in California, the Goodwill Stores are holding back most of their valuable items (most likely to sell on their website) and it's getting a bit more challenging to find great things to sell. That doesn't stop me though, I will just get my items elsewhere. Keep up the great work and fantastic videos!
Thanx Pete. Great content. Love the mini boat motors.
I love you videos! I don't flip but it's fun watching your videos and I like your accent. Keep doing more videos...Thanks!
He does have a nice accent. But his videos are full of great material. There are some people who have great material, but their voices are so monotone, I can't watch them. I love Pete's videos because they are informative plus it's like watching a friend. I love it when his wife comes in too. She's nice.
I'm glad i found your channel. you are great and give really good ideas. Thanks ! keep them coming.
Victoria needs a bonus! Great catch on the price the pen should be listed for :) Thanks Pete for a terrific video. Loved the detail shared at the end on the email exchange. Thank you!!
Just subscribed. I really like this, you speak very well, not like some that talk so fast and yell. You give very good information. Thank you for an enjoyable and calm site.
I always watch your videos! You rock, your such a For Real Person is what I love the best of all you guys on show! Your videos rock n I am learning so much from you. " When I saw the Title of the Vid-I honestly busted out laughing-because I know you sell all quality items.!" LOL That mini boat motor was way too cool! Omgosh, I could kick my sister's butt-she was helping me clean out n bring to my moms all my belongings from a storage unit and my grandma gave me a huge box of Old Maps from all over the world. She traveled everywhere except Russia n another-super old maps n I just saw one from Japan sell for over $400 on eBay yesterday. Like I kick myself for letting her talk me into throwing box in dumpster. Everything was cool that you sold... Victoria Rocks- the pen actually sold higher for you-Congrats to you both. TFS! Keep the vids coming, Pete and stay cool-Peace!😀
I really enjoy watching your videos. I like how transparent you are with everything. I am just starting into this as a side piece of income.
crazy i do the same stuff but u did have some good tips much appreciated i havent sold stuff on ebay since it was such a high cost liked to stick to fb and craigslistgonna start again but am ive been picking for over 20 years and im in my 30s and hope to have a shop like yours soon keep up the good work !~
Just a thought ..... Don't tell your customers that they have bought JUNK !!!! --- Hi to Ms Vicky !!!!
I love that truck with the trailer! I've never seen anything like that!
Very nicely done video. Pete, don't apologize for the interruption, We or at least I like to see Vicki. Does that outboard motor do anything but look pretty?. TTFN
You have a very nice set up there. I like your videos and have learned from you, Ronnie, Chad and a few others on what I have been passing up on. I have my Panasonic Quadrophonic 8 track tape deck from my old 67 Chevy in my garage, and it still works.
Really enjoy your candid documentation of your business model. I aspire to immulate your pattern and attain similar results. Rock on.
I love your videos! I have dealt with a few unscrupulous buyers in my short time on eBay. I always block them after I have dealt with them.
Love the videos, keep em coming! I do have a question though, I noticed that you list your heavier items usps expedited. Your shipping prices seem so much cheaper than mine. I do live in Florida though, I use Fed ex smart for my bigger items.
I get that shipping rates are set for the whole country and agreed upon but I still think making money on shipping is BS. but I don't think it was intentional at all on your part
can ya do a few videos on testing items....how to test / clean / prep videos....turn tables,receivers, items like marine wind meter how do ya test that? thanks for help....love the videos
Yes please !!!???(:
Let me teach you something about Singer sewing machines. The ones that are in demand are those models with all metal gears. Those are the ones that will sell. The Featherweight, I do believe my mother's old sewing machine was a featherweight. It's not for sale of course. I have bought three to four Singers with the slant needles, but not all of them are all metal gears. All of the Rocketeers are worth some money. I bought two models for around $100 and they were a superb value. They are worth more. Always look for the Rocketeers - always. If you are able, ask to see the inside of the machine and it should be obvious if they have all metal gears or not. All the Rocketeers are all metal. All sewing machines do not sell. Us ladies are smart in what we look for in sewing machines. Watch for Elna sewing machines as well. Look for metal gears on those too. I'm not sure if they started using plastic gears or not or when. I know the one we purchased new over 30 years ago is all metal and is a superb sewing machine. It cost $700 new.
Please make more of these videos. I need to learn from you
Oh, I love this kind of videos. Keep em uploading.
Thanks Pete! your a great source of information I appreciate your taking the time best regards keep'em coming
june and july are the best months you just need the correct stuff people want camping and fishing and hikeing and outdore toys.
I was working at a assisted living facility and one of the resident had a huge collection of john deer tractors, I didn't know they were expensive at all haha
That John Deere tractor looked nice. I wish I could collect stuff like that but I have no room for doing that. Always cool videos.
I just said you were Michael Jordan of resellers in reseller society and you come out with this vid. Man your great and so am I
lol, the second item brings back memories. I have a friend that bought a time clock that was exactly like the one they used at his work so he could clock in and out from home.
Pete, thanks for your videos. I just started my ebay selling 2 months ago, and trying to get it off the ground. am in Rockford, Illinois.
Awesome sales keep the vids coming man! Everyone smash that like button for Pete!
when people complain about items being damaged in transit i tell them its insured. that usually gets the frauds to drop the subject.
Good video. Great sales. BTW, no one says Marine Corp pronouncing the p. Say, Core and you got it.
Some great sales, the Vectrex was super cool.
Very nice video. Quick question, how do you know how to title your listings? They are very detailed, where do you get this information? How do you title items that have no barcode etc? Thank you.
I absolutely agree with you there Pete. Why waste time and ask him to ship it back. You sell tons of cool items and make good margin profit but for someone who makes pennies on dollar and deals with clothes such people could be costly. I had a return of shoes a woman bought from me with free shipping and a month later asked to return because the shoes "fell apart on her" turns out she stored them in trunk of her car for a month in Texas in 100+ temperature....the sole was rubber. So yeah maybe if you have listed huge volume of things it's ok to let it go, block and move on. Btw when you say "I made $80.00 profit" do you not calculate ebay/paypal fees? What about your time to post office/tear and wear on car finding garage sale, your time at garage sale/post office it's all time and time = money. Nevertheless great profit. Thanks for sharing.
I commented on another video but I retract my statement unreal how much your getting for this "junk" blows my mind!!!!!
Customers like that make me so mad. I would tell him to return it for a full refund. Bet you wouldn't hear back. But your response is probably the smartest way to go.
great video. Those boxes in the back look like they are going tip over.
Thanks for uploading this Video. Pete you are awesome!
Nice video, Pete. Did you end up blocking that buyer from your eBay sales after that?
That's what I do when there is a buyer who causes me grief. Dude got a great deal with a super working condition 8 track player. But he would NOT get a chance to screw me over again.
Great point StivNagen!
Oh man, that last guy probably tries that fishing scam on everybody. I'd tell him to provide proof of damage or ship it back.
You are the man brother keep motivating me you're a GOAT 🙏🏾
That Vectrex is awesome. I found one at a local auction house for 60$ which is a bargain, at least here in Sweden.
Another great vid man. Appreciate all the tips!
Great video as always . Scammers suck . I have sold some stuff that the buyer returns sometimes they pay shipping back. I get it back and they kept mine and returned their broken one . I took pictures showed eBay they didn't care . I reported buyer that is about all you can do. sometimes that is the price of doing business. Mark
Use a tamper proof sticker with a serial number, take a picture and inform buyer that all refunds require the original sticker and serial number in place. If eBay won't help solve the problem report to www.ic3.gov.
Hey Pete looks like Vicky was right about the pen it sold for what she said it was worth. Looks like she does her research. Keep the videos coming I have learned a lot from them. Great job
Thanks for the info! You're always so helpful!! 😊
Interesting that you do flat rate shipping. Great video as usual.
Pete, great vids. How do you ship things so cheap? or do you wrap some of the shipping in with the price? thanks!
Great video. Very inspiring.Thank you and keep up the good work.
Video was very informative. Do you have a pawn shop as well, where things come to your shop?
first thing if you remember back in that time if you used a tracks it was the item that was the worst quality electronics and cassettes so with that said I would steer clear of any 8-track type systems and 8-track albums they're the worst
Great show. Really educational. Thx
Thanks! for your presentation... I love it :)
Great video my Brother b You are my mentor for sure.
Are you working out of your garage or industrial warehouse space? Just trying to figure out if that is factored into the 50% margin. Also you live in Illinois so I'd imagine rent is much cheaper than where I live in a suburb of Seattle. My margins would probably be 25% with the average industrial warehouse space at $180/sq foot.
The problem with doing this for a living i think is your money that you make is pretty much always tied up. You say you made about 10k profit for the month but how much of that 10k do you need to use for new product? And what were your operating costs for the store for that month like rent and utilities.
The store makes it's own money. (No I'm not "attacking you") But, to put things more into perspective: He buys items in the store and garage sells and ebay, etc. But he also SELLS in the store. So the store makes its own money and pays for itself, the money he makes from ebay is ebay. As for the question about buying need product, He said in his video, the profit he made AFTER fees, shipping, paying his employee, and the cost of the item itself was around 10,000+. Majority of the time, none of that 10,000 is going towards buying new inventory because the money that he made back from buying the original item that sold is most likely gonna go towards buying the new inventory. I hope that made sense, I know from experience and trying to word it was kinda difficult...And as for the cost of the store, well, idk lol.
That is exactly what happens the store makes its own money not everything I buy gos on ebay its 50/50 split. The profit from the store covers 100% of all the expenses. Thanks for watching. Cheers !!
When it comes to Amazon, you have a real point, but with eBay, the ROI is so much higher, you have a much smaller investment in merchandise.
Eddie you "skilled"-ness must not be math. If he generates $20k, he has two piles of $10k. Still with me. With one stack of $10k he buys new merchandise. The other stack of $10k he can but in his pocket and it stays there. Understand.
pat Ramsey He said he makes about 50% profit of what he brings in after bills are paid. So 50% of 20k is 10k. Who really has a problem with math here?... Understand? Still with me?
The biggest problem is the feedback system for ebay. If you could invisibly mark someone as a potential fisher/lier, then that would at least make it harder for them. I've had a guy go as far as to actually damage something I shipped him when I asked for photographs, even though I knew that theres no way that kind of damage would have happened in shipping (it was a crack in the side of a ps3). As it stands, there's nothing you can do. There's no way to prove that it's not your fault. Ebay should be way more cautious in enabling people like this though. Like I suggested, invisibly mark someone as a potential fisher (maybe there's already a way to do that? I don't think so), AND ebay needs to be more reluctant in general to give these people refunds. How often is someone going to waste time and money shipping something damaged or missing to someone? Almost never. So when you're constantly getting cases of people claiming damages or missing items, you need to trust the reputable seller more often. The feedback system is already broke.
OOh, my friend we are not in the same league. More power to you.
I enjoy your video! learning some things from you. what kind of accent is that?
I'm Polish. Thanks for watching. Cheers !!
Defying the stereotype,i like it!
O prosze :) Niezly biznes. Pozdrawiam. :)
Hi pete , alfonso here in LA area in Cali , what is your advice for new guys like me trying to get skilled at recognizing the items that really makes good money and not buy slow-moving items thinking they'd sell fast .. how do u train myself to get to know the stuff that sells fast and for a good profit? do you look at ebay and just type any item and then observe what sells best? ... thanks for your answer .. GREAT VIDEO BTW .. love your channel
Ebay needs to do a better job dealing with the scammers, both buyer's and sellers. I purchased a discharge tester from a Chinese seller and a capacitor on the board blew up and sent a fire ball across my living room. They offered to refund $3.00 for me to buy a new cap and replace it. I said no way, how do I know if that is the only issue. I asked for a new one and after a while got a working unit. Another seller sold me a headphone amp kit that never worked and when I told them that they called me a liar and a scammer. I wasn't scamming them, it didn't work at all and they didn't want to refund my money. Go figure, on the flip side I sold a photo printer that I knew worked perfectly and it was in mint condition. The buyer said it had been opened up and was missing parts. Nope, it had never been opened. Had to give a refund even though I knew it wasn't like that. Latter he was selling one of those printers. Really, he already had one. I think he used parts out of mine or he sent me his broken one for a refund either way now I use tamper stickers. I am very honest when selling and buying, but I have found there are a lot of scammers out there and I hate to give in to it.
Interesting and informative as always Pete. I understand where you are coming from with the guy who stiffed you a bit, However you might want to consider reporting this to eBay. I understand they do make a note of it, and if a pattern develops they will drop the guy from the platform. I know you are crazy busy, but it would help all of us if we communicate these things to eBay so they can have this information the next time the guy does this, and make no mistake about it, he will keep doing it until he is stopped.
My grandfather used to work for Parker Pen. I remember he gave me a box of hundreds of pens when I was a kid. I have no idea where those are now... :(
How on earth are you getting such cheap shipping?
dealing with the "public" always sucks... especially if it involves food !! can't imagine.
Hey Pete, you have a gold mind with Victoria, I think she needs a raise.... a regular employee would have just listed the parker pen for what you said, she made you an extra $100 in the same day. Treasure her because its hard to find good help.
?What % of the $20,000 your business made in June on ebay would be considered profit.. after cost of goods, shipping, fees, employee costs, monthly bills, and all that other mumbo jumbo factored in?
he tells you in the last few minutes of video
+Mark Farr ohhh.. i see, cool.
+Mark Farr I'll admit i only watched it halfway in the first time!
You basically sold two model Johnson outboards for the price of one running Johnson outboard in used condition.
yeah.... i'd say all of our parents wouldn't think 20k was too bad for a month
Hey Pete is is a question I have say you are at the Garage sale and see something that looks important like that tool you picked up how do you know it is worth picking up? Do you just use your phone and search for what it could be before offering an amount? Just curious. Thanks for the Great videos and any feed back is appreciated. :)
Would you sell to that guy again? Do you have that option? Great video's, very professional.
Yes, ebay allows you to block buyers just find what their user name is and you can add them to the block list. Go to google and look up blocking ebay buyers and something should pull up in the search.
+89DrFunk yes I had a guy buy from me three times and each time he wanted a full refund and demanded his money right now. I asked for him to return the item and he told me that if he didn't get his hard earned money by the next few hours he would leave bad feed back... I did it the first time the second time I fought him and eBay read his messages he lost that one but after I saw he bought again a item I blocked him. So when a scammer finds a person with 100percent positive feedback they don't let go unless you block them. Thank god for them to allow us to block buyers like that would easily make me quit if I had to deal with him every week
Yeah, I read a seller saying they felt relieved they were no longer 100%, they had felt targeted by scamsters!
Always good stuff Pete!
really enjoy this kinds of vids.
Do you need a employe? I'm interested in electronics and profit.
Hi Pete, how do you usually ship? USPS, UPS, Fed Ex, etc? Thanks for the great videos. Your info and work is appreciated!
If you look closely at :55 and on, you'll see a lot of USPS tracking numbers. The bottom one is Fedex. It mostly depends on the size and weight of the item.
I'd like to know, how in the world you can ship ANY guitar, for only $20? If there's some secret that I don't know, clue me in.....I've been selling guitars for years, and I can't even ship within my own state, for less than $45. I recently sold an empty guitar case....no guitar......shipping was $70!!! Granted, it was going to California , from Virginia....but an empty case...$70? And....the box was as small as possible....no extra length or width. I'm so sick of getting ripped off with shipping prices.
Selling on Ebay to me is a waste of time. Think about it. We all sell on there due to the traffic. Anyone ever heard of FB? Its local and no fees, ( at least for Now ). And another thing he made 20k well don't get me wrong that's incredible but is that 20k net or gross?Then how much did you invest to get to that number? I'd hate to see his ebay fees each month. It cost to be the boss.
Nice video tho, keep them coming.
Carmen's World1 Items on Offer Up sell even faster.
Pete, have you ever used "tamper proof" stickers on your electronics?
If not, are they of good use for some peopke?
Great job Victoria! 🏆❤️
Pete, thanks for the great video.