How to register a Razer product
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- เผยแพร่เมื่อ 23 ก.พ. 2021
- Registering your new Razer product to your Razer account has its benefits. It rewards you with Razer Silver that allows you to purchase Razer's limited edition accessories, peripherals, and games. It also records your devices to our system for faster support resolutions. #razersupport #razerid #gaming
For more information, visit our Razer Support page:
mysupport.razer.com/app/answe...
Have a question? Let the Razer Community help on Razer Insider:
insider.razer.com - เกม
Why they need this information like my location huh?
To haunt you in ur sleep
Thanks for the step by step instructions, very happy to see Razer listening to the community. - jakw0lf
I am having difficulties while registering this Razer deathadder essential product, confused between which one is zero or 1or capital I
i’ve but stuck in the same “product number is invalid” thing, i’ve got everything right, the S/N date place and photo even repeated the same PN for about an hour now and nothing changed
what do I do if I don't have my activation code for my Razer Blackshark V2 X headset?
Thanks, I was having troubles with this.
thank you so so much. this has helped me a lot
Hey Razer support so I just got my Razer blackshark V2 a couple days ago and I can’t find the product code can u help?
Do you have to register a product in order to warranty return something?
Hello guys still im having issue..My headset came with the card for the 7.1 but no activation code nothing! i have downloaded 7.1 and it doesnt let me chose the device or anything any ideas?
Hey Razer, quick question. I registered my new Kraken Ultimate headset successfully, but it won't show up in synapse. Do you know how to fix this?
oh my god same
Hello quick question,why do i need to enter my addres if the code is sent via e mail?
How am i supposed to type product numer if there are multiple 0 and O and i dont know which one is the O and which one is the 0
Hi razer, i reset my pc the other day and none of my razer products are registering on razer synapse. My products a registered on the websites but don't show up on synapse, what do I do?
Hey razor how do I unregister a device that I registered on the website ...?
Hi Razer, How could I reset my proof of picture after I've registered a device?
hiii when is synapse going to release on mac?
i returned a product in exchange for the same thing because the other speaker wasn't working properly, how do i remove a registered product that i exchanged?
What if your product was gifted to you and/or you don't have purchase information?
@Jason Murphy I wasn't going to register my product, but apparently it was nessecary for their "surround sound" app or something to work. This system is bs, I'm not sure why they need that much info for me to use something that is supposedly part of the product already.
where can i find the serial number?
estou com um problema e o suporte brasileiro não me ajuda a resolver, aqui está dando o erro "o numero de série do produto é desconhecido"
Caralho ce seeee fudeeeeeu, ainda bem que foi você e não eu...
Where i can find a product number?
what to do if i cant find activacion key? its not in the box and i cant open what link for Razer BlackShark V2 X
Same headphones same problem
Razer. I lost my box. How else can i get a serial number????
Hey! Looks like you have an issue with the product number of your Razer device and we'd be happy to help. Connect with us here: insider.razer.com/index.php?forums/support/ and please communicate with us in English so we can help you accordingly.
Nice video, Razer!
Hello, I have a problem with some of my prodcts. I cant register my Razer Ornatav2 nor my Kraker kitty edition headsets. I was able to register all my other products but those wo are the only ones that are giving me errors. It keeps telling me the serial number is incorrect, I checked them and I typed them just as it said in the box.
Same here did you figure it out yet?
help same problem 🥹
how can i turn on the razer surround 7.1 ,i have razer kraken X ,i registered it already but it still off (sry my english is bad)
Please install the Razer 7.1 Surround Sound and follow the instructions here: mysupport.razer.com/app/answers/detail/a_id/614/kw/7.1%20surround
If you need additional assistance, please reach out to us from here: insider.razer.com/index.php?forums/support/
i bought the mouse in a store so i dont know the date when they got it and the wont tell me :(
please help
On the Date of Purchase field, you input the date when did you purchase the device from the reseller. If you’ve got any further questions, please connect with us here: insider.razer.com/index.php?forums/support
And the warranty, how?
I couldn’t register, my country isn’t there:(
tysm bro
My account is asking me to attach a "Proof of Purchase" file from my computer. Is that supposed to be a PDF copy of the receipt that I got in my email?
In case anyone is wondering, I didn't get an answer from Razor so I ended up doing just that. I downloaded the email receipt as a PDF and it seems to have worked.
@@R4r4Gamez when i tried to add a file it doesn't even let me do that i cant even tap browse, when i do it does nothing :/
@@user-un7rk8dk2i oh that's really frustrating. I hope they'd answer sometime soon. I think DMing them on Twitter or IG could get their attention.
@@user-un7rk8dk2i hi again, I just tested it in my account and it's also seem frozen. Maybe the website is under maintenance or something because it did work in the past. Definitely try contacting them.
@@R4r4Gamez yea it is :(. I just submitted the thing without the image and it still accepted it but how do i check how much more time is left for the warranty to expire?
What if i don't have the date of Purchased can I still register my Razer Kraken stormtrooper headset?
Hi! Don't you have a copy of your receipt? The date of purchase is a mandatory field when registering a Razer device to your account. If you have additional questions, please reach out to us from here: insider.razer.com/index.php?forums/support/
Thanks bro
my razer serial number isnt working its always wrong..evn tho i checked over 40x
Let us validate it and assist you in registering your device, please connect with us here: insider.razer.com/index.php?forums/support
Can a user create his own Razer Product and sell them?
It says my serial number is invalid man wtf
anyway to edit details once registered? looking to add proof of purchase??
Hi! You can send us your proof of purchase so we can upload it on your behalf. Just reach out to us from here: insider.razer.com/index.php?forums/support/
Thanks Razer I registered my mouse great product n1
razer my code for my razer id got scratched too hard and i dont have all of the letters is there any other way i could sign in
You do not need any code to get a RazerID. Just register here: razerid.razer.com/
If you have any other questions or concerns, feel free to reach out to us directly here: insider.razer.com/index.php?forums/support
why tf do you have to do all of this just to get surround sound 💀 whenever this thing breaks im going back to logitech razer makes she complicated for no reason
Fr i lost the box(serial number) so now i cant get it 🤦♂️
Mine requires purchase proof like why would I have the receipts this is so dumb !!
When I press add it says in orange and black " server access unviable. Please check your internet connection. " And my internet connection is fine
Please try again within a couple of hours.
If you need additional assistance, please reach out to us from here: insider.razer.com/index.php?forums/support
@@rzrsupport9502 I did day later and It's same i tried sending feedback and says my internet is problem again
Hi razor,
I lost the product number but i have the serial number is there a way to get the product number ?
We can help you out with this, please reach out to us from here: insider.razer.com/index.php?forums/support
how to unregister product?
thanks for making it as complicated as humanly possible. my logitech devices instantly sync to my pc. dont have to do any of this BS. do better
Agreed bro
when i trying register my product is say cant find item :/
Please double-check the digits when you input them for registration and don't forget to include the dashes when entering the product number.
If you need additional assistance, please reach out to us from here: insider.razer.com/index.php?forums/support/
Where I get the product number from
@@robesteve1980 under your device
I mistakly entered wrong shipping address for the product. Can anybody tell me how to edit it??
click cancel
Such a marketing policy that conditions the irrevocable warranty of a product to opening an account 1st.
I bought headphones and their not working. I did this what do I do now to get a new one it was brand new I just bought it
What specific Razer headset do you own? To assist you further with your concern, please reach out to us from here: insider.razer.com/index.php?forums/support/
@@rzrsupport9502 I have the hammer head wireless I placed a warranty thing but I don't know how to get a new pair cause they were brand new and the left ear buds broke with 2 days treated them like a baby
Thanks for the reply. For your warranty claim, you can contact us here: insider.razer.com/index.php?forums/support/
You can also reach out to our Razer Support Team. Go to this website: www.razer.com/contact-us
Hi Razer, I've been trying to register my Razer Kraken Pro V2 online and received it on the 16th of May but it says "There was an unexpected error. Please reload the page and try again." So I followed the instruction but the same error kept happening. Why is this?
If the issue still persists, please contact us from here: insider.razer.com/index.php?forums/support
We may be able to help you out.
@@rzrsupport9502 please help
We are here for you. How can we assist you?
@@rzrsupport9502 im experiencing the same problem as the OA of this comment. I cant register my Razer Kraken pro V2 it always tells that there is an unexpected error and i should reload the page and try again. pls help
We'd be happy to help you out, @Jersey. Please reach out to us from here: insider.razer.com/index.php?forums/support/ so we can further assist you with your concern.
Ok but what if... I threw away the box. And the headset was given to me by a teacher as a present
(I have no idea wut the date of purchase is)
Also, it's been more than a year since I received it
This product is already registered. If you did not register it, please contact Razer Support.
What should I do?
says the product number is invalid. L ig
somebody knows where i can see my razer id?
Please login to this site: razerid.razer.com/
If you need additional assistance, please reach out to us from here: insider.razer.com/index.php?forums/support
Why you need so much informacion? I got my headset for chrismas and i cant get surround sound 7.1 just because i dont have informacion to register my device. This is so anoying. I hope razer will fix this.
Thats pure sht dude, i just want to plug and play. And use all features of my product without downloading and activating some half ass software
you dont find that anymore nowadays aye! :(
bro when do I get the activation code!!!!???
Can't get your code? Razer is a very bad company!!! I will no longer buy Razer merchandise!
Why does it say Serial Number Unknown
Please double-check the digits when you input them for registration and also include the dashes when entering the product number.
If you need additional assistance, please reach out to us from here: insider.razer.com/index.php?forums/support/
Mine not work it said There was unexpected error
Please double-check the digits when you input them for registration.
For additional assistance, please reach out to us from here: insider.razer.com/index.php?forums/support/
for everone confuesed for the serial number dont put thye S/N part only the other number or else it wont work also so much information
@@ADreamPC also dont put the decoys from what i remember
it didnt work for me for some reason
Same problem
Please double-check the digits when you input them for registration.
For additional assistance, please reach out to us from here: insider.razer.com/index.php?forums/support/
I did register all my products and got 0 silver as reward. With payment over 1,6 k euro. Gratz Razer.
it says "this product has already been registered" even though it hasnt
مثلك ما العمل ؟
did u fix this thing yet? i have the same problem too
@@kakarotto8658 yes i found the problem, if it says this then your razer mouse is fake sadly
Razer told me to cut my wired headset wire and take picture so I can get replacement Should I do it.
Wait what
@@jaye9771 😂wtf mate, even im as confused as you are
yes you should so then you can get the replacement.
how to know prduct number
The product number should be on the device along with the serial number. In most cases, it starts with "RZ". If you still can't find it, we suggest reaching out to us here: insider.razer.com/index.php?forums/support/ and send us your serial number so we can validate its product number in our system.
where do i see the codes
You found it?
Where is the product number located
It's the 16-digit that starts with the RZ letters.
Please check out this resource for more details: mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial-number%2C-product-number%2C-or-part-number-on-a-razer-device
If you’ve got any further questions, please connect with us here: insider.razer.com/index.php?forums/support
VERY Disappointed! I have been using a Deathadder Chroma for years on my computer and I just got a replacement Deathadder Halo mouse for my birthday. I go to set it up and find that it REQUIRES Synapse 3 and that is Not Supported or available for my Mac. There are hundreds of millions Mac users our here and you can't be bothered to update the driver software for us? Basic functions work out of the box but not way to configure it. Really how much does it cost to hire someone to port over the software?Very Disappointed guys!
Dari awal lah cara nyaaaaaaaaaaa
1:00
Trash system. How am I supposed to registrer something I bought years ago?
You can still register the legacy products in your Razer account. Just go to razerid.razer.com
If you need additional assistance, please reach out to us from here: insider.razer.com/index.php?forums/support
bro this is isanity- this mouse is old i literally jist want to turn the stupid lights off and ur telling me i have too register it with date of purchase???? be so fucking fr
no shit all aint getting my location too cuh bro who do you think yall are spending my money on yo shit and yall cant give mne the full eprience shittttt
out of date
Hi! Mind telling us more details regarding your concern so we can assist you accordingly? You can also reach out to us from here: insider.razer.com/index.php?forums/support/ for further assistance.