The Tronxy D01 has been UPDATED! Here's what happened.
ฝัง
- เผยแพร่เมื่อ 18 พ.ย. 2019
- After my video, Tronxy has taken action in updating firmware for ALL their 3D Printers to enable Thermal Runaway Protection. In this video I'll describe how to update your machine to the safer firmware, as well as some more information on the Tronxy D01 3D Printer which was left out of the review.
The original review video which unearthed the issue - • The Tronxy D01 is a So...
Where to find updated Tronxy firmware / configuration files - www.tronxy.com/software/
Tronxy D01 Purchase Links:
www.gearbest.com/3d-printers-...
Amazon - amzn.to/2CwtJKK
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Thanks for your honest review, TRONXY will put the safety of all customers first . At the same time, we welcome customer's comments and suggestions on our products and services, We will take actions quickly according to your suggestions to constantly improve our products quality and continue to develop better products to give back to everyone.
Thanks for taking action on this!
But please refrain from trying to shut down valid criticism going forward. It doesn't help anyone and makes your company look even worse.
Respect
Well you definitely got past this PR disaster. Now keep it up and you'll do well.
your company was forcing him to delete a video.... i will never buy from your company
@Michael Hill I know right? I swear sometimes I think these chinese printer companies do this shit on purpose. I know it seems harsh but it's so fucking egregious that it comes off as malicious rather than ignorant.
Thank god we have someone who can actually make them change the firmware and make this printer safer
Holy crap, they listened to you. Don't ever feel like you're beyond ranting about safety. The community clearly needs you.
I'd give them credit for fixing it, but since they tried to censor your very warranted criticism, I don't feel like being that charitable.
Sounds like the team that tried to censor it was completely separate from the team that made sure things were done right, which is how things usually go, so
@@StormBurnX don't care, they not gonna refound my house after a fire, horsecum on them HARDCORE !
@@StormBurnX yeah, sure
QVXO it begs the question why team who tries to do things right had not tested for it before shipping printers. TRP is hot topic for some time (no pun intended).
@@StormBurnX And I don't have any problem with the team that fixed it. But the company as a whole is responsible for what ALL of their teams do.
Great job dude! I'm proud of your achievement! You really make a huge difference in the 3D printing community. Go on with the great work!
Putting pressure on you shows their true character and reduces to zero any future desire to purchase from them. The fact that they have fixed is only a result of your original review and nothing to do with their moral (legal) obligation to ensure their product is safe. Too many other products on the market to put up nonsense like that. Well done and thanks Angus.
This is not the first time a chinese company reacts like that. I think it was with Joe and Devan that a company not only sens threats, but also said, "any case, we can change our name and keep selling 10.000 3D printers arround the globe!".
@@Impresso3dBlogspot Not just Chinese companies. It's a problem with any company where marketing and sales trumps engineering. .. Boeing for example.
@@esweet100 yes, but with chinese culture, one is considered to lose face if they publicly speak out against an individual or group of higher economic or societal standing (because they're clearly doing better than you, so you can assume they've got the right idea, not you.), and that group will lose face by being insulted. We shouldn't be surprised if they would prefer Angus did the more (at least in china) socially advantageous thing for both of them, and talked to one of them face to face, or just let it go, but Angus had the clear advantage, because he lived in a place where speaking out against a more successful, group is generally applauded and considered brave, instead of foolish.
Now, I personally think it's really trashy to try pressuring someone to let something like this go, and though it could have been an oversight, they handled it poorly, but that sales rep probably was just doing what they were told to do, and there would probably be pretty harsh consequences if they did not. Like I said earlier though, not surprised about any of this.
It's a big win for the community. Thank you for your effort and risk.
Thank you Angus, for being one of the very few 3D-Print youtubers, that still stand up for your credibility. Most of your youtube colleagues, seems more interested in getting a few free pieces of hardware to review, then making honest and critical reviews.
Dyb respekt fra Danmark. ;-)
Angus ... did you actually test the thermal runaway for the hot end ? Or did you just take their word that it was fixed ? What about thermal runaway on the bed ? Did you test this for firmware protection ? I think you did a great service for 3d printer folks everywhere. You should have no second thoughts about holding manufactures feet to the fire over an important safety issue such as this. THANK YOU ANGUS !!!!!!!!!!!!!!!!!!
Definitely would be good to show it working, not just trust them.
To answer your own question about why they'd listen to a TH-camr, you have half million subscribers and you come up first in the list when I do a search! You're obviously good at your job and do great reviews - people listen. Keep up the good work and keep these manufacturers on their toes!
Thank you for pointing this out and not taking down your previous video. I love that T-Shirt you are wearing.
Well done Angus. I can't believe that you actually got some thumbs down on this video. Keep being honest and a true benefit to the 3D printing community.
Bill Campbell it’s the tronxy crew!
I just realized I’ve been pronouncing Tornxy wrong for a long time. I always thought it was TRON X Y 🤷♂️
Great update!
Honestly it's either haha, they never corrected !
I'm also a tron x y guy. North of the equator thing?
Good job man. This is a legitimate safety issue and it's great to see an influential youtuber both taking it seriously and successfully pressuring companies into fixing it. Keep up the good work!
No criticism from me Angus, You're right to focus on safety. Great update and you're right to leave the original video up, it's actually good for both customers and the company as it shows that they responded quickly too.
First of all Thank You for your Honest Review! Many times my friends and myself question all these reviews online when a printer is given freely for review. We see a printer basically easy to assemble and printing with little or no issues, and once we decide to get one and receive it, it seems that this came from a totally different production line where all rejected parts were thrown into a bin for newbies to assemble and learn. So when we see a review like this we learn more and trust the review.
Now I would like to mention that I look at reviewed not just to consider buying a printer but also to learn what to look into when modding or making one. I have not yet finished one but it is a work in progress. I do not know if you have issued any videos on TRP and Min Temp testing but I think it is a good thing to have for the 3D printing community. Again if it is out there, I have failed in my search :)
It does not surprise me that some might think your first video was over reacting, but honestly I prefer to error on the conservative side. My family lives in the house where I place my printers and my hobby should NEVER place them at risk. Be it possible fire, or fumes... safety is important. Tronxy was smart in listening to you... but not too much when it had to be escalated higher up. Why did this happen? Honestly as long it is found like you indicated, and corrected... the important thing is to make sure this is tested moving forward and that it does not occur again.
This might be my first time writing so much... and might be the last :) But I had to chime in because safety HAS TO BE part of the design specification of any printer. Thanks again !!!!
thank you Angus! your advice on all things 3DP is ALWAYS appreciated.
Thanks for posting the update. Obviously you are not obliged in anyway to take the time to produce a video like this, so it is very much appreciated. You could have easily just left the original video and moved on to something else. I've had first hand experience with a cheap Chinese machine catch fire a few years ago due to a snapped thermistor wire which would have been fine if thermal runaway was enabled in the firmware. Luckily I was in the room at the time and prevented any real damage from occurring. Hopefully you don't have to do too many more videos like this because most of us would much rather see positive videos about new machines your testing and creative projects you are working on.
-15 on hotend
Russia: Am I joke to you?
LOL
Russians be like"Why does this thing keep needing too be reset?"
Thank you for bringing the issues to public attention: I'm sure this kind of thing helps the whole industry moving forward
Angus, Job well done. Thank you for helping to keep the hobby safe for all.
Thanks so much for pushing for the updated firmware man. Half the reason I upgraded my Ender 3 to an SKR mini E3 was for the thermal runaway protection without having to mess with bootloader stuff. Without it I was too afraid to leave the house with the printer running.
Thank you for standing up. It is appreciated.
Kudos to @Tronxy 3D Printer for responding quickly. They have some of the most interesting designs out there. They seem willing to correct their approach and seem to have the best spirit in doing so. Thank you for the review, I still plan on purchasing this model despite the mentioned difficulties. I think it will work well for me.
Nobody:
-15: exists
Angus: Well that's not a real number.
-15:
*Sad negative number noises*
I'm sad that TH-cam got rid of the thumbs down count....
@@esqueue But they left the button there so angry people still have a button to press, even if it doesn't do anything.
Great to see they fixed the issue! Well done to them for coming to the table on this one!
Assembled mine last night and got the update. Bought it a few weeks ago based on the specs , which are really quite good at this price point. It should be easy to put a larger blower on the hot end. One problem was the heads of the screws that attached the bearings to the build plate were too big to fit into the countersunk screw holes on the bearings. I had to file the heads down a bit around the edge with a file on my drill press. Otherwise, assembly was quick and easy. They need to replace the 8 M4x8 pan head screws with M4x8 socket cap machine screws to attach the bearings to the build plate. When I saw your initial review, I wrote to TronXY on every email I could find on Aliexpress and their website demanding an update. Thanks for pointing this out! It could have been a real disaster.
You are a boss, cheers mate I have a Tronxy and noticed my nozzle wandered up to 250 by it's self the other night. Going to get this update
Good to see that they took action.
I don't really have a more favorable opinion of Tronxy after they enabled runaway detection only after the D01's fire-hazard status went through a megaphone, but I'm glad they did eventually. I probably won't buy one of their bots after that, but I know plenty of others will. You've potentially saved an unknowable amount of homes from getting A8'd to the ground. I feel like I could've baked the following phrasing a bit longer, but I'm really glad your D01 tried to go thermonuclear mid-print.
Thank you so much for the review on this machine I love all their products I will definitely be looking into this machine and definitely be updating when I get
Thank you Angus, you reminded me to update the firmware on my creality ender 2, I have huge respect for fire I picked up a fire extinguisher was the price of a roll of basic PLA filament. Take care!
Great follow up. Cheers to Tronxy for making the update and also making it easy to update the firmware.
Way to go Tronxy! That’s awesome post-sales service. Kudos points and respect.
Bonus points for Mr Muse and plus 100 to karma for being influential enough with manufacturers. Love this channel!
THANK YOU SO MUCH!!! ..I have been waiting an unusual amount of time for TRONXY to ship my X5ST 2E 3D. I suspect the update MAY be the reason for the delay. If this is the case then I might be fortunate to receive the printer with updated firmware.
Well, I believe that Tronxy has read the comment section and feared another kind of runaway: of their customers. So then, the least expensive action was to actually fix the software rather than closing the company 😊
It worth to say that Tronxy listened! now, 2023, they are selling D01 2.0 with most of mechanical issues solved. Proper microswithes, heater and thermistor connected to connector that is outside of printer. Still horrendous retraction, but all in all much better machine. And they added acrylic side panels to create passively heated print chamber
I bolt my printer down. No way it'll runaway now!
You saved many houses 😉
Wanted to say good job keeping to your high morals, and not taking down. Getting results that are good for the consumer.
Great job mister muse keep the great work going !
I´m happy that the listend to thier custemors and fixed it ;)
They listened after influencer posted negative opinion about it.
@@crawlerin True...
like your T-shirt says Angus ....that was a Sweet outcome to a Spicy situation
Finally even el'cheapo realizes to enable protections. Don't care why they didn't before. THX Angus for making them see. Also thx as well to tronxy for listening/understanding.
For me the bottom line is that they're on the right page now. All credit to you Angus for doing what you do with integrity. Its clearly educating manufacturers to act in the best interest of their customers and the community in general. It shows the real power that consumers have even it it has taken a while.
Well done to Tronxy for taking on board your safety advice. That frame looks like it's got so much potential with the guide rails and overall design, shame about the shockingly primitive endstops (surely optical endstops wouldn't add that much to production!?) and print head quality, both of which would be easy and possibly even fun to upgrade if only it ran on Marlin firmware. Without the ability to upgrade the stepper drivers to TMC, I feel they may have killed their own baby.
Always best review's, other "reviewers" wouldn't say anything, never saw one said it's bad, all reviewers have best opinions on any 3d printer just to get FREE printers all the time...
Just so you know TronXY is still non-compliant with the GPL license.
What's the history behind their closed firmware, is it actually a marlin fork?
@@MakersMuse The older machines used Marlin or Repetier. They are one of the few companies still holding out for source code. Hell, even Anet complied. Example machines: X5S, X3, X3S.
Fair. I'll keep it in mind
FYI TronXY just uses Chitu control boards. It's all closed source. I bought this printer and wouldn't have known TRP had been disabled unless I stumbled across this video. I tore out all the electronics and replaced it with a SKR V1.3 setup.
@@iWeasel410 What did you have to replace besides the Chitu board? What stepper drivers did you end up going with and are they silent? Did you have to replace the touch screen too? Lots of questions but I am very interested. Thank you.
You look really nervous in this video... Were you forced to do this video or something? Did they update firmware for all their machines of just this one? My X5SA-400 almost caught fire from a faulty or counterfeit heated bed plug and it does not have thermal runaway so I was really lucky I discovered it before something really bad happened.
wrxsubaru02 he’s at gun point off camera! S3D are the real henchmen tho 😁
Have you watched his videos? That's just his mannerism.
nicely done...
I used to work for a biomedical company writing software that used low-level sensors. Depending on the part of the world you live in and the time of year (Canada and winter springs to mind) and where the device is stored (basement?) -15 degrees may well be a valid ambient temperature for the device. I learnt the hard way that making assumptions like this can get you into trouble :-)
As an ME major, I feel like in the context of the linear rails and linear rods sharing the same cross sectional area, they’d resemble similar mechanical characteristics besides torsion resistance, distribution of stress, and fatigue cycles on consistent wear (so how the bearings get applied to the rails/rods). I’d love to do some research on that topic sounds interesting.
Awesome content about 3D print🤟
Angus could you confirm if the configuration gcode they published writes the changes to eeprom and doesn’t simply enable thermal runaway protection until the printer gets powered off, resetting to factory and forgetting the changes?
Thanks for your good work
Thanks for sticking to your guns and motivating Tronxy to react to the thermal runaway issue. Have you tested to see how the Chitu / Tronxy board reacts when a thermal runaway condition is enabled? Does the printer actually halt, or is there only a warning? I fed the latest X5SA configuration gcode into Google translate, and it looks like there may only be an on-screen warning. I recently bought an X5SA Pro, but I'm in the process of replacing the stock controller with an MKS 1.3 running Marlin so I can't test the behavior myself.
As a side note, this same "strongly recommended not to disable this function" message is present in older firmware revisions I have downloaded for the X5A. Too bad nobody was paying attention...
; temperature error detection is prohibited. It is strongly recommended not to disable this function. The default temperature error detection will not be inserted in the temperature sensor or
; When the heating power is too small, a warning will pop up. 0: Enable temperature detection.
; 1: prohibit the extrusion head and hot bed temperature error detection 2: only prohibit the hot bed temperature error detection
M8023 T1
I have to ask, does the Tonxy X1 have thermal runaway protection? If not is there some version of the firmware that enables it available somewhere? I don't see it on the website linked to in the description.
Under no circumstances will I trust the Tronxy brand after they tried to censor the safety issues you raised. Even if the end result was an updated firmware, that's a wild ride that I don't want to be taken on. Good on you for your integrity.
Is there updated firmware available for the Tronxy X1?
Let's get started, again... A Creality CR10S Pro I bought a few months ago also didn't have TRP turned on.
I had a gee tech start to smoke on me one time. No one seems to care about them
@@jboy27 We need a TH-camr :)
That is fucking unacceptable. That's like a 600 dollar printer that can burn your house down. My ender 3 had it enabled but only because I waited a year and a half to buy one after everyone already freaked out about all it's issues. Mine also had soldered, potted connectors and bed wires with ferrules crimped and epoxied. These chinese companies release shit intentionally flawed then fix it later. Rather than just release a good product. They need to slow the f down.
Good stuff! Now, how do you check if your firmware has adequate thermal runaway protection? (I'm also amused by the Sales Rep vs Engineer response to the problem.)
Thank for all of your videos. Can you one time make a video on the best 3D printer to buy for different price points like $500, and $1000, and $1500.
Could you test removing the thermistor and in another test cutting the cable from the hotend to make sure the protections work correctly?
Hi Angus, I bought one this machines since I really liked the mechanical design. I have a number of issues and like to ask you specifically: Which slicer software did you use?
I am used to Cura (from my Creality CR10-s) but they do not provide any TronXY profiles whatsoever. My custom defined printer profile produces inconsistent print quality, especially when printing PLA over 60mm/s
The provided TronXY slicer seems to be based on Cura but lacks several recent features like Acceleration or Jerk Control; plus the GUI in Windows sucks.
Moreover I failed to find any user out there that actually really owns a D01 so far... not even in the facebook tronxy support group.
Angus, saving lives. :)
You killed their new born baby, lol :)
That made me cringe. They should not be afraid of going back and fixing their "baby". Being precious about it just hampers innovation or improvement. Also yikes to the killing baby email
Have you tried taking the zip ties off that loom of wires on the bowden tube? I'm wondering if it could be causing undue drag.
Hey Angus. Will my Tronxy XY-2 need this firmware update?
When it homes why does it move X, then Y? Why doesn't it pythagorise and use the hypotenuse? These are the neat things about corexy. How would you fit a hermes and get it to work with the tronxy d01 firmware? Care to have a go? Would it need Marlin2 to do so -- but can you use Marlin2 with it? so many questions, sorry.
Great discussion. How many more 3d printers can be running unprotected?
Sadly, still quite a lot. I hope as a community we can change that though!
A lot of low cost printers ...
That the switches beep when you bump the 3D printer should mean they are very precise. If the deformation from bumping it is enough to trigger the switch it's really at it's precise limit.
PS: My guess is the enclosure also adds stability to it.
This is a huge problem in many industries where sales reps and marketing people don't understand the gravity of the situation
Awesome!
That's a good result.
Have you heard anything about the D01 PLUS?
Is this a good printer to get instead of the CR-10S PRO V2?.
I am looking at their firmware, I am sure I have the X5SA (non 24v) but their last update seems to have been 04/29/2019? Is it still not updated or?
already updated
Me: I should go to bed
Makers muse: posts new video
Me: ten more minutes
My Prusa i3 Mk3 has had mintemp errors recently, I think it's because it's in a cold room and seems to only display after a print and it's cooled right down to room temperature because I didn't attend to it for a while.
Should I build an enclosure for the Mk3 if it's to be printing in a cold environment over the winter months?
what i use to do is lower the fan speed to 30% or so, if there is cold outside you will still cool the print well without triggering thermal runaway
An enclosure won't help as much as simply heating the room.
Thanks for the replies, I was also wondering how very cold temperatures would affect printing as it's in a spare room where I don't turn the heating on in winter because I'm never in there long enough to warrant it.
Tronxy haven't provided updated firmware for all their machines still on the market. I bought a Tronxy branded P802D/X6D kit on eBay a few months ago and it's not even listed on their website. Granted it's an older model and may have been in a warehouse a while, but it's almost as if Tronxy want to pretend they never made that model?
I found out that thermal runaway was not enabled in the factory firmware after the heater cartridge fell out during a long print. Fortunately I found it before it got too hot, although it did wreck the magnetic print mat I'd fitted.
To their credit, I was provided with a download link to source code for the Repetier-firmware version it shipped with on request.
Do you know if Tronxy has updated its firmware for the XY-2?
So have you said anything about ender 3 doing the same thing?
This printer could benefit from Linear Advance. Dropped my ender 3 from 4mm to 1.3ish mm retraction.
Are you sure all their printers had this problem and they were all updated? I ask because when I looked at the available software/firmware available on their site, two of these printers had date stamps from April 2019.
The problem is that the people making these machines dont love 3d printing, they just want to hop on the bandwagon and make some cash.
Can you use PETG with this machine? If I may say ... any machine for the most part can use PLA. PETG is the filament that defines a 3D printer. Thanks
I wish you would test the leapfrog creatrHS printer and the Ctc dual printer
FWIW, OctoPrint always warns me that my Tronxy X1 has TRP disabled, but Tronxy doesn't have any firmware available on their site for it still. Maybe they figure it can't get hot enough to cause a problem since it runs off that small laptop power brick?
I have a Tronxy X1 and I'm pretty happy with it
Its Marlin, its open source. The user can enable Thermal Runaway
Was the firmware pulled? No longer in their site.
I can tell you one reason for disabling thermal runaway. I had issues with it enabled when I had the part cooling fan switch on at too low a level (too low being the Z height), the air would bounce off the bed and on to the head, cooling the head down and triggering a failed print with thermal runaway error. So may be that's why historically they didn't use it? Anyway, I have thermal runaway enabled and NOW I don't have the fan enable until it reaches a higher height. - So just a thought.
OK, I just realised you said that already. But at least I confirmed it !! :-)
The push-button end sensors have a very long life time compared to other solutions, while also pretty expensive.
A firmware update is much safer than simply updating the NVRAM settings via gcode. If you only update the NVRAM via gcode, the printer would only be one factory reset (or M502) away from reverting to firmware defaults and becoming unsafe once again.
I would love to watch an review for TronXY X5SA (i change that to the correct model, thanks Don)
@Don Gray I am talking about the new one I can buy, 2019 version with all the updates from the factory. Would it make any sense if I wanted a review of an older version?
@Don Gray none insult taken. I appreciate your response. I know that there are a lot of different versions out there, now I know that even the retailers may not know what version they sell.
I am thinking of getting one from Aliexpress, they claim it is the 2019 version, and also have a list with upgrades, also it is 24V with the psu laid down and the lcd bent inside the frame.
I think I'll give it a try.
Thanks again.
Solid Mechanics. might be best to just gut the electronics and add some quality components then you have a nice machine
The question remains how many end users of this machine do not watch your channel, i suspect hundreds if not more. Tronxy should contact all thier buyers and at least tell them about the necessity to update the firmware immediately for thier own protection.
wouldnt the enclosure heat up the electronics as well? Assuming it had a "hat" on it to keep the heat in?
Can't believe they disabled it! Who had that brilliant idea?!
I had the thermistor rip off my heat bed during the night of a long print. Luckily Prusa takes safety more serious so the printer shut off and nothing terrible happened.
Are you sure the bowden tube is fully seated in the hotend? 14mm retraction is crazy.
It is, I tried different couplers, better ptfe and all sorts of tricks to no improvement. It's just a poor design.
@@MakersMuse do the luke hatfield mod in the throat
Some printers with really long bowden tubes need upwards of like 10mm depending on the hot end, but 14 is insane. Imagine the K value you'd need for linear advance for this machine if it requires 14mm retractions. You'd probably turn the extruder into a damned machine gun. "TAK TAK TAK TAK"
I'm not sure why it needs so much though. It looks like it's using the same mk8 style hot-end the ender 3 uses and that hot end is fine as long as you have a good tube and coupler. I was able to get away with like 4mm retractions on my e3 before I switched to an all metal hot end and enabled linear advance. Now I use 1mm retractions with a bowden system. It's nice.
I loved this printer when I first got it. The frame is solid and the enclosure makes it feel pro. The stringing is terrible and makes it very difficult to print PETG. I solved that with a 3d printed direct drive conversion (calibrating the steps took some research). My other complaint is much harder to solve. The build plate support is too thin. It flexes, is difficult to level, and shakes with any vibrations around, like someone walking. That's what caused poor quality of my prints. I replaced the sloppy Z leadscrew nut for a delrin and going to make a custom plate from aluminum.