The Defy 14kg Top Loader washing machine
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- เผยแพร่เมื่อ 9 ก.ย. 2024
- Say goodbye to winter and hello to a fresh new season! 🍃
With the Defy 14kg Top Loader washing machine, your winter blankets get the royal treatment they deserve, ensuring they are fresh and clean before being carefully stored away for the next winter season.
Experience the magic of spring cleaning with us.✨
The best washing machine !!! Got the 8kg like this !!!!
Hi Parrot Africa,
Thank you for choosing Defy, we value your patronage😊
Hi is it supposed to make noise?
@@user-sk5ox2gk9t Make sure the washer is blanced ..I had no noise with my washer at all ..( machines will make noise if its not blanced ..If its under warrenty call the defy tec in at the customer care
Hi Germinah,
If you are experiencing an issue with your unit- you can log a service call via Whatsapp 086 100 3339.
Warm regards,
Customer Care Team
Defy Appliances (Pty) Ltd
I have a problem with it when I press start it give me err and it's stop plz help
mine's is mulfunctioning once l press the power button it starts running in one direction and its not responding to any other buttons please help
Good Day Gabriel,
We apologise for any inconvenience you may have experienced
Kindly contact us on 086 100 3339 for assistance.
Warm regards,
Defy Customer Care
Mine it doesn't allow water into the machine
Hi,
Kindly check your installation and contact us on 086 100 3339
I just purchased this washing machine but the manual doesn't show you where to place the level gadget can you perhaps show me where I'm supposed to put it please
Hi Sharifa,
It is a normally placed on top of the washing machine lid to detect if unit levelled.
Warm regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Thank you for the feedback much appreciated
Is it washed and then dry/spin clothes also at the same time?
Good day Ayeqas,
It depends on your selected functions, the unit will wash, rinse and then spin to partially dry.
Warm regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Mine doesn't continue rinsing and drying after wash plz help
Good day Nokwanda,
Kindly call/WhatsApp our service team on 086 100 3339 for further assistance.
Warm regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Why is my washing machine allowing only small drops of water in
Good Day Lutendo,
The issue may be your installation or drainage pipe being clogged or too low.
Please send your issue and pictures of installation on WhatsApp 086 100 3339 for further assistance.
Warm regards,
Customer Care Team
Defy Appliances (Pty) Ltd
How to drain water in this machine
Hi Xoliswa,
Kindly ensure that your drain hose is not blocked, is inserted properly and does not hang too low as this affects the drainage.
Warm regards,
Customer Care Team
Defy Appliances (Pty) Ltd
How to sort out POR error
Hi Phindile,
A service call will need to be logged for assessment and resolution.
Kindly WhatsApp 086 100 3339
Warm regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Mine makes a noise like its banging against something
Hi Hatani,
A service call will need to be logged for assessment and resolution.
Kindly WhatsApp 086 100 3339
Warm regards,
Customer Care Team
Defy Appliances (Pty) Ltd
I regret buying this machine so much noise and giving error every time you wash,,
Hi Mbali,
We apologise for the inconvenience.
Our dedicated service agents are always here to assist. Kindly contact us on 086 100 DEFY (3339)
Warm regards,
Defy Customer Care
@@DefySouthAfricaam struggling with this machine please assist
Its not working when you put ato it spins only twice then pour water throughout no washing