“Competition gives yourself a chance to set yourself apart.” Great info. Requires you understanding the service level of your competitors and one upping them.
that is excellent advice Rob you are good man keeping us little guys motivated highly appreciate it I personally never bash a competitor even when I'm fixing their mistakes it's hard but it's worth it. it increases customer retention because they respect the fact that you will not talk bad about someone else thanks again
Hi Rob I was waiting to learn more about your cleaners do I just go to your website and check them out you said you were going to get me so info so I could start using them I like Grout Master so am curious if your carpet cleaning products work as well. thanks Allen
“Competition gives yourself a chance to set yourself apart.” Great info. Requires you understanding the service level of your competitors and one upping them.
that is excellent advice Rob you are good man keeping us little guys motivated highly appreciate it I personally never bash a competitor even when I'm fixing their mistakes it's hard but it's worth it. it increases customer retention because they respect the fact that you will not talk bad about someone else thanks again
Thank you. You have the right attitude and will go far in life.
Thanks for the upstanding advice Rob! Love your products, forums and videos! They have helped me excel in this industry. 👍🏼🙏🏼
This does help Thanks Rob
Glad I could help.
Great advice, it's tough out here with the competition and haggling
Agree. Got to stay tough and confident to overcome.
nice job. focus on the customer. do your best. competition keeps you on your toes.
True that. Love it!
Great advice 👍🏾
Good stuff rob, especially the value of competition, god or bad. Pat
Competition? I have none in my small town. :)
Great advice
Thank you.
When is the next carpet expo in vegas?
julio saldana September 5th I believe it's the Experience trade show
TruckMountForums thank you.
Hi Rob I was waiting to learn more about your cleaners do I just go to your website and check them out you said you were going to get me so info so I could start using them I like Grout Master so am curious if your carpet cleaning products work as well. thanks Allen