Avtex Insights for Genesys Cloud

Avtex Insights for Genesys Cloud
Identifying the right contact center KPIs for your business can be difficult, but what’s often even more complex is extracting the right analytics to measure and monitor those KPIs. Avtex Insights for Genesys Cloud provides an easy way to extract, transform, and store data from Genesys Cloud into a more friendly database, giving you the power to focus on analyzing the data vs. gathering it.
TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of innovation experience across the world’s leading contact center technology platforms - plus in-house expertise in CX strategy, data and analytics, AI and more - TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes. Learn more at ttecdigital.com.
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