Jay Leno on Why He Refuses to Buy a Ferrari

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  • เผยแพร่เมื่อ 8 ธ.ค. 2021
  • Clip from Cars and Culture #6 - Jay Leno
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ความคิดเห็น • 12K

  • @CarsAndCulture
    @CarsAndCulture  2 ปีที่แล้ว +610

    Click this link to watch the full interview👉 th-cam.com/video/FnsNiuvJJjc/w-d-xo.html

    • @saadfleifel5788
      @saadfleifel5788 2 ปีที่แล้ว +4

      congrats on 2 million views!

    • @CarsAndCulture
      @CarsAndCulture  2 ปีที่แล้ว +5

      @@saadfleifel5788 thank you!

    • @marioyamasaki1925
      @marioyamasaki1925 2 ปีที่แล้ว

      Who gives a damn why some rich asshole doesn’t want another unused car when your average American can’t afford “any” new vehicle

    • @Me-qp8vz
      @Me-qp8vz 2 ปีที่แล้ว +6

      @@marioyamasaki1925 Settle petal. it's not Jay's fault that you're a failure as a human being who can't even buy a new car. Stop blaming others for your failures and do something about it. All the time you spend on the net crying like a child could be used productively to improve yourself... But no you would rather cry like a b....

    • @swampfox1582
      @swampfox1582 2 ปีที่แล้ว +12

      @@marioyamasaki1925 Jay is a good human being. I’d take him over any of today’s whiny liberal talk show hosts.

  • @FingerBrokenBranches
    @FingerBrokenBranches 2 ปีที่แล้ว +44299

    I agree, that's exactly why I chose my civic hatchback over the Ferrari FF.

    • @smooth_ops2942
      @smooth_ops2942 2 ปีที่แล้ว +591

      Great comment 👌🏻 😂😂

    • @raceyrache8463
      @raceyrache8463 2 ปีที่แล้ว +550

      You owe me a knew phone. Mine’s now got coffee all over it 🤣🤣🤣🤣

    • @drwgalabuschagne3287
      @drwgalabuschagne3287 2 ปีที่แล้ว +42

      Yeah. Sure buddy...

    • @Forzamon42069
      @Forzamon42069 2 ปีที่แล้ว +81

      @@gaz5663 my comment was meant to be sarcastic but I guess I forgot how to write sarcastic comments apparently

    • @skaldlouiscyphre2453
      @skaldlouiscyphre2453 2 ปีที่แล้ว +73

      Even in sim racing where I can literally drive any car with zero considerations about price I'll take a Honda Civic over any Ferrari any day.

  • @joe6096
    @joe6096 ปีที่แล้ว +12085

    Just remember this: Ferrari's legendary "customer service" is why Lamborghini exists!

    • @homiesenatep
      @homiesenatep ปีที่แล้ว +530

      I've been wanting a ferrari lately but since lambo is more humble and treats their customers better, might as well go with the lambos

    • @sirmalus5153
      @sirmalus5153 ปีที่แล้ว +334

      @@homiesenatep I know a guy with a Ferrarri Testarossa and it's a case of starting the car when IT feels like it, not jump in, press a button and away to go. Ferrarri is the best way to waste money car wise, but at least you don't waste money on petrol for them, they don't run usually.

    • @homiesenatep
      @homiesenatep ปีที่แล้ว +79

      @@sirmalus5153 I've heard of ferraris being unreliable except for a few models like the 458 and a couple of others. I've heard the same about lambos, i hear that the hurracan is reliable. I guess it just depends on how well the model is made

    • @boonamai8926
      @boonamai8926 ปีที่แล้ว +283

      @@homiesenatep Well a Huracan is reliable because its made by Audi and has a Audi V10 xD

    • @buschg7106
      @buschg7106 ปีที่แล้ว +106

      Yep! Rich tractor guy said NOPE lol

  • @hokehinson5987
    @hokehinson5987 9 หลายเดือนก่อน +426

    Respect to that Honest McClaren sales man. ....wish normal car sales people were as honest.
    👍

    • @kidwave1
      @kidwave1 2 หลายเดือนก่อน

      McLaren is a trash company too, Jay just doesn't realize it, because HE IS JAY LENO! They have blisters on their palms from GLAD HANDING guys like him. Non celebrities get THE REAL McLaren experience!

    • @tapsofosiris3110
      @tapsofosiris3110 2 หลายเดือนก่อน +26

      Normal car salesmen usually make their money entirely by commission so they are rewarded for telling customers they need a 5000 dollar off-road trim option, even if the customer doesn't. A lot of McLaren dealerships are owned and operated by McLaren and their sales people are direct McLaren employees with set salaries. This let's the salesmen cater to the customer's needs and use case, without feeling like they are hurting themselves financially by not up-selling the customer on every little bell and whistle for a bigger commission check.

    • @plantfeeder6677
      @plantfeeder6677 2 หลายเดือนก่อน

      ​@@tapsofosiris3110I saw what you did there. That was smooth.

    • @danielm2827
      @danielm2827 2 หลายเดือนก่อน +2

      McLaren

    • @FartSquirel
      @FartSquirel หลายเดือนก่อน +4

      @@tapsofosiris3110 when you already bagged 1 million, a small update is already covered. It's a different business model.
      Meanwhile with Ferrari, you're joining a club and a brand. It's another business model.

  • @jjman533
    @jjman533 7 หลายเดือนก่อน +786

    Good for Jay for standing up to principals. I loved his Ford GT story. When the Ford GT came out in 2004, a Ford dealer called Jay to see if he was interested because they had one in stock. Jay asked him what the price was and the dealer quoted DOUBLE the sticker price. Jay then asked him if he reads the Ford dealer newsletters and the dealer asked why. Jay then said he would have known that he bought the first Ford GT released for sale and at the sticker price. LOL

    • @amarjit_singh_
      @amarjit_singh_ 7 หลายเดือนก่อน +13

      What about the 2016 Ford GT? 😂 He seemed to praise Ford for having rules that were essentially similar to the one's for which he doesn't own a Ferrari!

    • @varshanmuhunthan5703
      @varshanmuhunthan5703 6 หลายเดือนก่อน +56

      @@amarjit_singh_ Only rule i remember for the 2016 GT was that you couldn't sell it within the next 4 years of owning it, which was because only so many people were allowed to get one, so not having that rule would have made it so people would buy the car just to turn around and sell it for profit.

    • @amarjit_singh_
      @amarjit_singh_ 6 หลายเดือนก่อน

      @@varshanmuhunthan5703 You can look and search about 2016 Ford GT application portal. The screenshot of that particular portal is available online. There was one section in that portal dedicated to ownership of current Ford and Lincoln cars. They even considered cars like Focus RS to allocate their supercar.

    • @meligoth
      @meligoth 5 หลายเดือนก่อน +12

      With the materials and parts shortages affecting all vehicle manufacturers these days you can see why it made sense for Ford to have these restrictions on their high end vehicles. They have also cracked down on dealerships trying to squeeze more money from customers for themselves on some of their popular models.

    • @texanfournow
      @texanfournow 4 หลายเดือนก่อน +4

      Me, I stand up to counselors.

  • @jtsamuron
    @jtsamuron 2 ปีที่แล้ว +3706

    Ferrari to normal customers: "You're not good enough to buy this car."
    Leno to Ferrari: "You're not good enough to sell me this car."

    • @MrDraquo
      @MrDraquo 2 ปีที่แล้ว +96

      Yeah, that's BOSS shit right there!

    • @randybicker907
      @randybicker907 2 ปีที่แล้ว +51

      With the exception of Beretta firearms, the only thing Italy makes well is food, but it’s supposed to be disposable after one use.

    • @MrDraquo
      @MrDraquo 2 ปีที่แล้ว +72

      @@randybicker907 I wouldn't go that far. Italian fashion, wine, and olive oil are still top of the line.
      And Benelli makes one hell of a shotgun for the record.

    • @jimmorris5700
      @jimmorris5700 2 ปีที่แล้ว +12

      Says more what Ferrari think of LENO
      Not bloody much . Yanks get over your selves lol

    • @ajohnson1066
      @ajohnson1066 2 ปีที่แล้ว +113

      @@jimmorris5700 Ferrari is like that with everyone. You can't go buy whatever you want. You have to prove history and loyalty. Has nothing to do with being a "yank" and everything to do with Ferrari being pretentious.

  • @henrychubbs2823
    @henrychubbs2823 2 ปีที่แล้ว +9889

    Jay's comparison of a Ferrari dealer to a dominatrix was priceless.

    • @justayoutuber1906
      @justayoutuber1906 2 ปีที่แล้ว +439

      "Thank you mistress, may I have another..Mondial?"

    • @Dave7heRave
      @Dave7heRave 2 ปีที่แล้ว +25

      @@justayoutuber1906 lmao

    • @olubibabalola
      @olubibabalola 2 ปีที่แล้ว +35

      It was ruthless

    • @minxlabrada
      @minxlabrada 2 ปีที่แล้ว +250

      Ford vs Ferrari did a good job of showing how arrogant Ferrari has always been. I bet if when you apply to become a Ferrari sales professional, you have to take a personality battery to make sure you're a jerk.

    • @olubibabalola
      @olubibabalola 2 ปีที่แล้ว +14

      @@minxlabrada 😂

  • @Nothanksjustlooking130
    @Nothanksjustlooking130 หลายเดือนก่อน +96

    I feel for him. I was on the fence myself. Finally opted for a 2001 Buick century with 152000 miles on it. Zero to sixty in just under September.

    • @yohaneswi4935
      @yohaneswi4935 หลายเดือนก่อน +3

      you just got robbed my friend. with that kind of low milage it should be somewhere during June… i suspect they do something with the Buick

    • @alyssafaden9443
      @alyssafaden9443 วันที่ผ่านมา

      "Zero to sixty in just under September."

  • @mick0846
    @mick0846 8 หลายเดือนก่อน +24

    Enzo actually said that he didn't want to sell street cars that says it all

  • @jemand8462
    @jemand8462 2 ปีที่แล้ว +9958

    Imagine selling Jay Leno a Mclaren, knowing perfectly well that money is not a consideration for him, being asked to put in 20k brakes and trying to convince him to save the money.
    That's what I call trustworthy.

    • @TephulioTX
      @TephulioTX 2 ปีที่แล้ว +253

      That's head and shoulders... wait, SHAQUILLE ONEILL heads and shoulders over expectation, that man wants a customer for life beyond the grave!

    • @jhegre
      @jhegre 2 ปีที่แล้ว +21

      You mean: Imagine a car dealer kissing Jay Leno’s ass? Yes I can imagine that, unfortunately I can also imagine Jay loving it as he describes so well in the clip above.

    • @dave-macleod
      @dave-macleod 2 ปีที่แล้ว +712

      It's actually just good business. It makes him happy, and got him to talk about his positive experience publicly. For McLaren having a very happy celebrity customer is much more valuable than whatever they would profit on the $20k brakes.

    • @jemand8462
      @jemand8462 2 ปีที่แล้ว +216

      @@jhegre what's the ass kissing if he actually gives him good advice? It's true that ceramic brakes aren't for every day driving because they have to be warm to work while steel brakes work best cold. Also, they are fragile and may break apart.

    • @teabagtowers3823
      @teabagtowers3823 2 ปีที่แล้ว +167

      @@jhegre Well the salesperson is right unless you regularly track your car steel brakes are better than carbon ceramics. There is this ridiculous notion in the car community that carbon ceramics are the be all end all of brakes. Reality is unless you are on track every day or doing regular high speed stops then steel brakes are better for the everyday driving. They have a better operating window and they are cheaper to maintain granted over say 10 hard stops from say 150mph they lose their power. But unless you are on track or the Autobahn and consistently braking hard then realistically you are better off with steel brakes.

  • @jayjuggrnaut
    @jayjuggrnaut 2 ปีที่แล้ว +7829

    I think it's heartwarming to hear that Ferrari treats all their customers, rich and uber-rich, the same. Which is to say, like crap.

    • @IanTheEarlobe
      @IanTheEarlobe 2 ปีที่แล้ว +54

      Facts

    • @annali5017
      @annali5017 2 ปีที่แล้ว +121

      Like cats treat their hoooomans

    • @GuitarsAndSynths
      @GuitarsAndSynths 2 ปีที่แล้ว +25

      which is why I will never ever buy one

    • @BrividoCarlo
      @BrividoCarlo 2 ปีที่แล้ว +73

      Well, he mostly talked about how good mclaren experience was, which is great.
      Ferrari has a long history, it makes sense to reward long time customers with limited editions instead of “here, you’re jay leno”
      There’s a lot of rich people, of course you need a rule

    • @jujuUK68
      @jujuUK68 2 ปีที่แล้ว +32

      @@annali5017 That Ferrari dealer would also push a glass off a table, just because it can.....

  • @ItspronouncedAaron
    @ItspronouncedAaron 8 หลายเดือนก่อน +162

    Jay is a national treasure. Such a cool guy. He’s one of us.

    • @AveryGarcia-lt7zr
      @AveryGarcia-lt7zr 7 หลายเดือนก่อน +2

      us? every rich person is a human being

    • @Pferdesalami
      @Pferdesalami 7 หลายเดือนก่อน +12

      except what he did to conan that was not nice

    • @incog99skd11
      @incog99skd11 4 หลายเดือนก่อน

      Too Obama got him fired from the Tonight Show.

    • @user-id8nr2yo4s
      @user-id8nr2yo4s 4 หลายเดือนก่อน +5

      No he is not. Not like you, surely, lol

    • @r3tr0actiongamer24
      @r3tr0actiongamer24 3 หลายเดือนก่อน

      @@AveryGarcia-lt7zr You're not paying attention but I expect that from a douche named avery

  • @tatsangng2172
    @tatsangng2172 5 หลายเดือนก่อน +12

    The dominatrix reference is golden and so clearly portrays the situation

  • @karlisrubenis
    @karlisrubenis 2 ปีที่แล้ว +5392

    The fact that Jay brings up "needing to buy two Mondials" means he's had this in his head for over 30 years.

    • @JOHNWAYNE1920
      @JOHNWAYNE1920 2 ปีที่แล้ว +215

      Doug said that in a podcast

    • @777jones
      @777jones 2 ปีที่แล้ว +110

      I think a Mondial would be the coolest Ferrari that Jay could buy. Or maybe a 412. Those are the coolest to me, because they aren’t douche sleds, at least not in todays context.

    • @vomErsten
      @vomErsten 2 ปีที่แล้ว +107

      @@777jones I don't think any of the 90s and older Ferraris qualify as douche sleds anymore; they don't have the performance to attract that crowd and the few that do are so eye-wateringly expensive that they are typically bought by a more discerning individual. Ever seen an F40 driven by an ass in the last 10 years? I haven't, and I have seen several F40s (hooray living near rich people!).

    • @Spidouz
      @Spidouz 2 ปีที่แล้ว +365

      It’s not about him thinking it for a long time, it’s the Ferrari politics that to purchase limited cars such F40, F50, Enzo, LaFerrari, etc… you already need to be a Ferrari owner. Even if you have plenty of money, they won’t sell it to you, they will favor customers that are already Ferrari customers and owners. So to buy a new one, you might need to buy couple of used old ones to become an owner and come under Ferrari’s radar and make the list to get offered the “opportunity” to purchase the next new one. That’s typical Ferrari policy and why most of the time they don’t even need advert when they do release a limited number car. By the time they do a Press Release, half of the 400 or 500 cars will be already sold to customers on their mailing list. That’s the kind of stuff Jay is referencing here by saying “needing to buy two Mondials”…

    • @maxmartin-merrells3723
      @maxmartin-merrells3723 2 ปีที่แล้ว +3

      @@777jones agreed

  • @ij1376
    @ij1376 2 ปีที่แล้ว +2388

    Goes to show how important customer service still is no matter how good your product is.

    • @kytv9000
      @kytv9000 2 ปีที่แล้ว +61

      I see customer service a reflection of their product in a way. Poor customer service, especially shady practice/impression leads me to believe that their products must not be trustworthy either.

    • @cjcantrell80
      @cjcantrell80 2 ปีที่แล้ว

      Or your bank account.

    • @Ryder_OMEGA
      @Ryder_OMEGA 2 ปีที่แล้ว +2

      It's all about customer service lol where the fook have you been lol ?

    • @BOZ_11
      @BOZ_11 2 ปีที่แล้ว +10

      @@kytv9000 by that logic, ferrari makes a crappy product. jay's not saying that, on the contrary he said they're great cars

    • @Grisu1805
      @Grisu1805 2 ปีที่แล้ว +29

      Just yesterday I saw a video of a well-off Ferrari owner talking about how riddled with problems and sub-par building quality Ferraris are, causing his Ferrari to spend a lot of time in a repair shop. But everything is justified by the dealership with "But it's ok, because it's a Ferrari". Seems they only live off of brand reputation, not product quality.

  • @LeoDragon34
    @LeoDragon34 9 หลายเดือนก่อน +449

    I have always felt this arrogance about Ferrari, and now Jay has explained exactly what I always thought. My dream car was always an Aston Martin, never a Ferrari. One day…..

    • @skylerhickman3646
      @skylerhickman3646 8 หลายเดือนก่อน +10

      Super classy, choice ferrari is going to die within a couple decades anyway lol

    • @remington_acr1651
      @remington_acr1651 8 หลายเดือนก่อน +5

      @@skylerhickman3646maybe but the sales speak for themselves. They certainly have more than Lamborghini

    • @mice9330
      @mice9330 8 หลายเดือนก่อน

      You will get it, my man. ✊🫡🙌

    • @rminitials
      @rminitials 8 หลายเดือนก่อน

      One day you may! You got this 👍

    • @JonesNate
      @JonesNate 8 หลายเดือนก่อน +5

      Considering that one of my "dream cars" is a very specific version of a Geo Metro...🤣

  • @gmartin8043
    @gmartin8043 7 หลายเดือนก่อน +13

    I never would have guessed in 100 years that Jay didn’t own a Ferrari.

  • @nkyryry
    @nkyryry 2 ปีที่แล้ว +3083

    The biggest surprise in this was that Mclaren made him pay sticker. And then actually gave him sound advice. Treated him fairly. Guys like Jay don’t forget that.

    • @boxingmotoman
      @boxingmotoman 2 ปีที่แล้ว +69

      You have not seen how they treat a person who is not famous when they sell their cars. Look it up.

    • @soliddilos5205
      @soliddilos5205 2 ปีที่แล้ว +52

      Obviously I’m not as rich as jay but I have a little money and literally everyone tries to rip you off.

    • @DonLee1980
      @DonLee1980 2 ปีที่แล้ว +10

      Actually, 12c's were probably being sold left and right for discounts xD

    • @Mypenisissmallbut
      @Mypenisissmallbut 2 ปีที่แล้ว +8

      Bro back when the 650s came out I was thinking of buying a 12c, I mean I saw about 20 for over $70,000 off what online prices were saying.

    • @NBSV1
      @NBSV1 2 ปีที่แล้ว +58

      Mclaren is more of a car company looking to sell good cars and maybe support a racing habit. Ferrari has gotten to be focused on the brand and being exclusive to focus on the wealthy and image. Sure, they make some good cars, but the overall idea is different.

  • @kaneholmes8860
    @kaneholmes8860 2 ปีที่แล้ว +9331

    I walked into a Porsche dealership a few years ago with my little cousin (he was 6 at the time) as he wanted to see the cars up close.
    Felt a bit nerve wracking walking into a dealership knowing full well that I couldn't afford a damn thing in there, even their "cheap" merchandise was outta reach.
    I asked my cousin to stay close and not touch anything but was immediately irrupted by the sales manager that encouraged him to go over, sit in whatever car he wanted, and even sat in the passenger seat beside him (in the driver's seat) encouraging him to day dream that he was driving the car. All the while I was offered a cup of tea and biscuits free of charge.
    My little cousin was given a Porsche 2018 brochure and memories he'll most likely never forget. We were there for a good hour whilst my little cousin was going from car to car pretending he owned the lot, even got shown the spec room, getting to spec his own GT3.
    When I asked why they'd gone through all this effort after explaining many times that I couldn't afford anything, I was reassured that everything was okay and then told by the sales manager before leaving that just because I can't afford to buy a Porsche it doesn't mean that my little cousin won't be able to when he grows up. They wanted to create a good first impression and they certainly did that.
    I love Ferrari but I honestly can't see something like that happening

    • @TheRabidgoalie
      @TheRabidgoalie 2 ปีที่แล้ว +1381

      Your little cousin WILL own a Porsche one day. I guarantee it. That sales staff is smart.

    • @kly826
      @kly826 2 ปีที่แล้ว +500

      Big W for giving your cousin a day he's never forget 👏

    • @dr.juerdotitsgo5119
      @dr.juerdotitsgo5119 2 ปีที่แล้ว +137

      Unless I win the lottery or something, I'll never be able to buy any of my dream cars, so I really don't give a damn if Ferrari carries on the Enzo tradition of beign an asshole. It doesn't make me dislike their cars one bit. Cool story though, love me some Porsche aswell, especially the gorgeous 356.

    • @EdMcF1
      @EdMcF1 2 ปีที่แล้ว +75

      Reminds me of the time that CART (Championship Auto Racing Teams) came to England in 2000/2001 for some oval racing. You could go in the paddock, and look at the cars right close up. I saw one of the race doctors watching on as his young sons, c.5 or 6, sat in the cockpit of a race car playing at the steering wheel. What memories, at least for the dad.

    • @jtm1504
      @jtm1504 2 ปีที่แล้ว +152

      They created a fan that day and in the future he will get his dream car

  • @Johny40Se7en
    @Johny40Se7en 9 หลายเดือนก่อน +12

    The Dominatrix analogy 😅😆🤭
    Heck of a guy. Nice question and answer. Jay's got one heck of a collection aye 😊

  • @ronyeahright9536
    @ronyeahright9536 8 หลายเดือนก่อน +49

    This is why everyone, especially in the car community, loves Jay Leno. He's just a normal guy. Yeah, he's rich, but he's one of us.

    • @amarjit_singh_
      @amarjit_singh_ 7 หลายเดือนก่อน +2

      Haha..you think he doesn't enjoy his special celebrity status? Then why didn't he act like a normal Ferrari customer? Why did he demand a special treatment?

    • @slayer8actual
      @slayer8actual 7 หลายเดือนก่อน +3

      I had the opportunity to hang out for 3 days with Leno years ago when he was doing some research for a car article featuring one of his custom cars. He took me for a ride in it and it was one hell of a ride. It was his Tank Car and he drove it down a gravel road at over 105 mph. Open cockpit, no helmets, no seatbelts. Just raw power, noise and wind.
      The ride itself was impressive but even more impressive and what I really respected him for was his attitude and demeanor the entire time I spent talking to and working with him on the project. He was never "on", meaning he never acted like he had to be funny or entertaining. He was just him - a normal guy with a passion for cars. He was funny and made jokes occasionally, but so does everyone. He never acted like he was a celebrity.
      When he saw me standing beside his car admiring it, he asked me if I wanted a ride. I didn't ask him. I couldn't say yes fast enough. He said jump in and told me to hold on, and off we went. After the 10 or 15 minute ride, I got out and thanked him and all he said was, "No problem." the same way any average person would say after a lift to the store.

    • @ronyeahright9536
      @ronyeahright9536 7 หลายเดือนก่อน +1

      @@slayer8actual good story, sounds like a good time!

    • @ronyeahright9536
      @ronyeahright9536 7 หลายเดือนก่อน

      @@amarjit_singh_ he didnt demand special treatment

    • @amarjit_singh_
      @amarjit_singh_ 7 หลายเดือนก่อน +4

      @@ronyeahright9536 Oh please ..he wanted to get in the front of a queue for a special limited production Ferrari comprising of loyal Ferrari customers! He wanted that special treatment and couldn't behave like a normal Ferrari customer! He's acting like Ferrari is the only car brand that makes people buy their lesser cars to get their special car when in reality there are other automakers as well like Ford and he even praised Ford for having an application system for the 2016 Ford GT, where ownership of inferior Ford cars were taken into account!

  • @GentiluomoStraniero
    @GentiluomoStraniero 2 ปีที่แล้ว +1470

    Jay has a great point. Companies need to improve customer service.

    • @tariqsabbah2621
      @tariqsabbah2621 2 ปีที่แล้ว +86

      I think Ferrari is built on this pretentiousness. No need to improve, they have enough demand.

    • @danieldravot341
      @danieldravot341 2 ปีที่แล้ว +26

      No soup, or Ferrari, for you!

    • @GentiluomoStraniero
      @GentiluomoStraniero 2 ปีที่แล้ว +4

      @@danieldravot341 It's ok...My car is faster than most Ferraris.

    • @danieldravot341
      @danieldravot341 2 ปีที่แล้ว +21

      @@GentiluomoStraniero, of course it is . . .

    • @danieldravot341
      @danieldravot341 2 ปีที่แล้ว +9

      @Jay Dee, that’s a pretty stupid thing to say.
      He did build and sell the road cars to pay for the racing, but to say he hated his customers is absurd.

  • @djrandallp
    @djrandallp 2 ปีที่แล้ว +3692

    As a former Ferrari salesman, he's spot on.

    • @machupikachu1085
      @machupikachu1085 2 ปีที่แล้ว +85

      out of curiosity, how many units were you expected to move per quarter?

    • @steelhead750
      @steelhead750 2 ปีที่แล้ว

      How many sticks did you guys have up your asses at any given time?

    • @James2001
      @James2001 ปีที่แล้ว +53

      Are you a gray ghost?

    • @djrandallp
      @djrandallp ปีที่แล้ว +219

      @@machupikachu1085 all of them ;)

    • @djrandallp
      @djrandallp ปีที่แล้ว +151

      @@James2001 I'm known from coast to coast like butter and toast.

  • @veneziablau
    @veneziablau 9 หลายเดือนก่อน +6

    My Ferrari Jay story. Many, many years ago I was driving a Ferrari 360 Spyder in Burbank. I see a really old classic unidentifiable car pull over to the side of the street and as I pass by I see none other than Mr. Leno hop out. Obviously it was something from his vast collection and I watched in the rearview mirror as he was opening the hood. So I made a U-turn came back. I pulled up behind him, got out and he instantly started roasting me for being in the Ferrari which was not my car by the way but a friends we were using for a project I was involved in at the time. Anyway, it was a like a private comedy show, just rapid fire one liners none of which I was quick enough to counter but all good natured and then we just fell into car talk. Just two car enthusiasts chopping it up as he told me all about the musuem piece he was driving while he waited for support from some of his guys back at his garage. I don't remember the make or model car he was driving but it was old, a defunct company I'd never heard of before, and it literally had near lanterns for headlights.

  • @DonBMW
    @DonBMW 5 หลายเดือนก่อน +18

    hahaha! Jay speaks so much truth here. It's all about the service and how the brand makes you feel. I once had a Lexus that needed a turn signal bulb. Dealer said $75 to replace the $5 bulb. Called an auto part store that had the bulb in stock. When I asked how much, his response "You drive a Lexus, why are you worried about the price". I sold the car the next week and purchased a Honda. Parts are affordable, widely available, and folks never question my inquiring about the price.

    • @AB-80X
      @AB-80X 4 หลายเดือนก่อน +1

      How can a man who has not dealt with a Ferrari dealer for the better part of 35 years have a clue about what the truth is? And what does it do to his credibility when he blatantly disregards what McLaren is know for, namely rubbish customer service?

  • @bsktballman08
    @bsktballman08 ปีที่แล้ว +2290

    I love Jay. He’s inadvertently pointed out the stupidest rich people for us.

    • @Coasterdude02149
      @Coasterdude02149 11 หลายเดือนก่อน +18

      @Tyler Braden I agree but at least I'll give Lambo that they still produce cars which they're known for. I've been in a Jaguar for 20 years and am beyond PISSED they ditched their flagship XJ and then all the other cars and now only make SUS's. How stupid. I'm glad I got my XJR when I did or I'd never have it. That was the dumbest thing they ever did.

    • @michaelbodine6142
      @michaelbodine6142 11 หลายเดือนก่อน +3

      I LOVE Leno like LIFE cereal and Popular Mechanics for decades by studying MARKET Research; his insights are U.M.C. and PRECISE to Great SERVICE! and Gordon cust. retention. McLaren has hospital also. Go Civic!

    • @John-Doe-Yo
      @John-Doe-Yo 9 หลายเดือนก่อน

      @@tbr924usccould you elaborate? What makes it basically a fancy VW?

    • @John-Doe-Yo
      @John-Doe-Yo 9 หลายเดือนก่อน

      @TheRealBrownShady Ah so basically the same thing as Subaru and Toyota? That was my first guess but Idk much about VWs or lambos.

    • @John-Doe-Yo
      @John-Doe-Yo 9 หลายเดือนก่อน

      @@TheRealBrownShady Oh yeah thanks btw lol

  • @joshbaker2437
    @joshbaker2437 ปีที่แล้ว +4002

    I love the fact that even though Jay has a ridiculous amount of money he's still down to earth. And he's right about Ferrari your not paying that kind of money to be treated like you don't deserve it

    • @kenkaniff8428
      @kenkaniff8428 ปีที่แล้ว +248

      Living in the San Fernando Valley I see Jay driving around in different cars regularly. I've seen him in DOZENS of DIFFERENT cars over the years. Best thing about Jay is if you see him at a store or grabbing a burger or whatever and you want to talk to him he has always been more than willing to show me the vehicle he's driving that day. I've seen him probably 30 or 40 times and have talked to him 5 times and each time he showed me around his car like a regular down to earth dude. There's NOTHING pompous about Jay!!! He's a regular dude and loves to turn wrenches. His cars really are his LIFE!!! Hearing him talk about them when he has shown me a few of his cars he's always been really cool and humble and of course VERY knowledgeable!! Jay is the shit!!! I know for a fact I'll see him probably 2 or 3 more times before the end of the year. Not seen him in his McLaren yet so maybe I'll get to see him cruising Topanga Canyon in the McLaren next week or so.

    • @ballstothewall38
      @ballstothewall38 ปีที่แล้ว +110

      You can't even modify the car. Ferrari got some some weird rules.

    • @kenkaniff8428
      @kenkaniff8428 ปีที่แล้ว +42

      @@avae5343 Jay is GENUINELY a nice guy. Read my comment above and you'll see why I say that.

    • @umbrellaman08
      @umbrellaman08 ปีที่แล้ว +18

      Now tell that to the Rolex AD’s! Lol

    • @FunKaYxxD1sCO
      @FunKaYxxD1sCO ปีที่แล้ว +23

      Jay is a cool guy. Met him after when he finished his show grabbing some casitas in Burbank, Ca. If anyone knows that restaurant , it's amazing.

  • @dynamitedingo7720
    @dynamitedingo7720 8 หลายเดือนก่อน +2

    Good Customer service breeds good customer loyalty

  • @Bruce4lmighty
    @Bruce4lmighty 4 หลายเดือนก่อน +15

    It’s motivating to see a man stand by his principles and set a high standard. A rare breed in the 21st century

    • @amarjit_singh_
      @amarjit_singh_ 4 หลายเดือนก่อน

      Did he stand by his principles when Ford was inquiring how many Ford cars an applicant owned while filing for his 2016 Ford GT application?

    • @Bruce4lmighty
      @Bruce4lmighty 4 หลายเดือนก่อน +1

      @@amarjit_singh_ I can only speak to what I saw in this video. BTW I’m no fan of Leno

    • @amarjit_singh_
      @amarjit_singh_ 4 หลายเดือนก่อน

      @@Bruce4lmighty I see but having seen his views on the Ford GT application system, this looks like a biased take on Ferrari's.

    • @Bruce4lmighty
      @Bruce4lmighty 4 หลายเดือนก่อน

      @@amarjit_singh_ Agreed.

  • @bgee461
    @bgee461 2 ปีที่แล้ว +2887

    I love that he appreciates someone saving him 20k on brakes. He seems such a down to earth guy 👍

    • @nunyabusiness896
      @nunyabusiness896 2 ปีที่แล้ว +76

      To be honest, that $20k could be straight passthrough cost that McLaren doesn't see anyway and they might have had supply chain problems so were trying to get out of backorder issues by selling fewer carbon ceramic brakes. The salesman was right, though, steel brakes are better for the street.

    • @photo_n_art
      @photo_n_art 2 ปีที่แล้ว +98

      Someone saved him on brakes as much as many people pay for a car 🤦‍♂️🤣🤣
      Being rich doesn't mean he is dumb with his money 😎

    • @zachsmith1731
      @zachsmith1731 2 ปีที่แล้ว +10

      @@nunyabusiness896 he was talking about his p1 when he purchased. That was several years ago

    • @jafu745
      @jafu745 2 ปีที่แล้ว +65

      I think even with Leno level net worth, 20k is still 20k.

    • @stevefowler2112
      @stevefowler2112 2 ปีที่แล้ว +13

      Actually the McLaren salesman got it backwards. Unless you have someone else paying for your brakes you really don't want CC brakes on the track as they wear out fast under track/racing conditions and are extremely expensive to replace. Whereas on the street they last for 100K miles and greatly reduce brake dust and stop like the hand of God (a guy who owns a GT2 RS and 488 GTS both with CCB's.

  • @HonJazzz
    @HonJazzz 2 ปีที่แล้ว +2173

    These are problems I didn’t know existed, but good on Jay for not being scammed just because they think they can.

    • @str8cash113
      @str8cash113 2 ปีที่แล้ว +12

      Can buy used only. Or go through the bullshit he mentioned.

    • @ajgomes8212
      @ajgomes8212 2 ปีที่แล้ว +20

      It's a little exaggerated but Leno is in the elite of world class car buyers. Which means he's not buying a 488 you can get at a Ferrari dealer one day to the next. He'd buy fresh off the line. And with Ferrari to be in that line you have to really play the game. The dudes in the Ferrari line are buying Spiders for the girlfriends to get the car they want from Ferrari when they want to buy it.

    • @drink15
      @drink15 2 ปีที่แล้ว +63

      Basically you have to level up to buy certain car from Ferrari. Imagine if you had to buy a Yaris, then an Corolla, and then Camry before you can get on the waiting list to buy a Supra.

    • @PolarBimbi
      @PolarBimbi 2 ปีที่แล้ว +25

      exactly what drink15 said. it's not about scamming the buyer, it's the level of prestige and exclusivity Ferrari puts on themself that throws Leno off. Also, didn't know there are dealer agents like that one in McLaren who will be honest with a customer and not just see profits when one inquires.

    • @str8cash113
      @str8cash113 2 ปีที่แล้ว +10

      @@PolarBimbi oh from your McLaren buying experience your yet to see this? 🤣

  • @edroper9142
    @edroper9142 12 วันที่ผ่านมา +1

    Jay is “spot on” with his comments on difficulty in working with Ferrari. I had same problems in Houston, I comment on their “comments” site, and was asked by them to remove my comments. A couple of my neighbors have complained about their service with the dealer too. I ended up buying a new 488 GTB in 2019 from Oregon and it was a great experience. A shame they are not more easy to deal with. And if Jay Leno says he is not a fan of the process…then the process needs to be looked at - but of course they won’t…

    • @_AmarjitSingh
      @_AmarjitSingh 12 วันที่ผ่านมา

      Nah the process is fine, the two brands that Leno is praising - Porsche and McLaren, have the same business practice. He also said such a business practice is good when he was reviewing his 2016 Ford GT and Ford made allocations based on a number of rules, even considered ownership of other inferior Ford cars!

  • @couchpotatoe3204
    @couchpotatoe3204 7 หลายเดือนก่อน +3

    It's easy to like Jay. This little bit makes it even easier.

    • @amarjit_singh_
      @amarjit_singh_ 7 หลายเดือนก่อน

      So, he's complaining about some rules regarding Ferrari's but praises Ford for essentially the same rules? Why is that? Refer his 2016 Ford GT video!

  • @jonthomsen7433
    @jonthomsen7433 ปีที่แล้ว +60

    That dominatrix comment was hysterically accurate.

  • @infidel900rr
    @infidel900rr 2 ปีที่แล้ว +1512

    This is why I love Jay, He's a treasure to the automotive world.

    • @henrysniper8481
      @henrysniper8481 2 ปีที่แล้ว +13

      I was going to write this, but first I thought I would check and see if someone already had, and here you are. 😄

    • @robertamoyaw1979
      @robertamoyaw1979 2 ปีที่แล้ว +16

      Jay is Real , nobody's ass kisser 🤓👍

    • @turq57
      @turq57 2 ปีที่แล้ว +2

      Amen.

    • @karlandjeff
      @karlandjeff 2 ปีที่แล้ว +5

      @Tom I think the network had a lot to do with that tbh

    • @thinhphan1717
      @thinhphan1717 2 ปีที่แล้ว

      @@karlandjeff check out Letterman's mocking bit of his "Dont blame Conan" session

  • @daleferguson1233
    @daleferguson1233 9 หลายเดือนก่อน +1

    I love Jay... he's like my Uncle Bud Baer.. old school car dude.

  • @vaughanscott7308
    @vaughanscott7308 8 หลายเดือนก่อน +1

    Lenos an absolute legend. You gotta love him.

    • @amarjit_singh_
      @amarjit_singh_ 8 หลายเดือนก่อน

      But why did he praise Ford when Ford also had similar rules for allocating the Ford GT?

  • @thevaughnshow
    @thevaughnshow 2 ปีที่แล้ว +1292

    He speaks the truth. I bought a Certified Pre-Owned Porsche for less than a new Lexus and the Dealer treated me like a King. Free gifts in the mail, car was professionally detailed before delivery & a few other personal touches. It was a terrific experience at 2 different dealers. The maintenance will kill your pocketbook, but they treat you right with loaners, gifts & follow up.

    • @805NAVE
      @805NAVE 2 ปีที่แล้ว +113

      I promise you, that Lexus will treat you even BETTER than Porsche! Guaranteed

    • @klau88873
      @klau88873 2 ปีที่แล้ว +20

      @@805NAVE
      You’re Not wrong.

    • @Kualeppi
      @Kualeppi 2 ปีที่แล้ว +73

      @@805NAVE Who buys lexus, it's just overpriced toyota and also boring as hell like all asian cars.

    • @airsonurram189
      @airsonurram189 2 ปีที่แล้ว +96

      @@Kualeppi the fuck do you mean? have you never heard of the Nissan GTR, the Toyota Supra, Mazda RX7 or MX5 (Miata if you are American), Subaru STI cars, Mitsubishi EVO, LEXUS LFA, or, I'll give a modern example, the Toyota GR Yaris. that's just a small amount of great, exiting cars to come out of Japan, which is the main Asian car manufacturing country, the fuck are you on about with, "boring as hell like all asian cars"?

    • @brotato654
      @brotato654 2 ปีที่แล้ว +141

      @@Kualeppi "boring as hell like all asian cars" tell me you don't know about cars without telling me you don't know about cars. You like brands not cars. YOU'RE NOT A CAR GUY. Pathetic.

  • @cmcollis
    @cmcollis 2 ปีที่แล้ว +1949

    As a comedian, Jay was just OK for me. But man, I can listen to him talk about cars all day. I love how he knows his shlt and truly loves the machine, not the image that goes with it.

    • @jeffsbenningtonelkhornvall2207
      @jeffsbenningtonelkhornvall2207 2 ปีที่แล้ว +15

      Although shouldn't a 'car guy' know you don't want carbon fiber pads for the street??

    • @bricaaron3978
      @bricaaron3978 2 ปีที่แล้ว +30

      @@jeffsbenningtonelkhornvall2207 I suppose that depends on how one defines 'car guy'.

    • @jeffsbenningtonelkhornvall2207
      @jeffsbenningtonelkhornvall2207 2 ปีที่แล้ว +5

      @@bricaaron3978 Someone who owns tens of millions in automobiles, including some incredible high performance examples and has driven on the track.. a 'car guy' who should probably know that. I just infrequently autocross, own a single weekend performance car and I know this.

    • @mgqfashion
      @mgqfashion 2 ปีที่แล้ว +11

      Who gives a shit of what he's buying ???

    • @jeffsbenningtonelkhornvall2207
      @jeffsbenningtonelkhornvall2207 2 ปีที่แล้ว +22

      @@mgqfashion The man has over 3 million subscribers to his 'garage channel'. Apparently someone cares. Heck, you even took a minute of your life to reply on the subject, lol.

  • @LYLEWOLD
    @LYLEWOLD 3 หลายเดือนก่อน +2

    This just make me love Jay even more.

    • @amarjit_singh_
      @amarjit_singh_ 3 หลายเดือนก่อน

      For not owning a Ferrari? You realise he owns a 2016 Ford GT and the application system of that car had similar rules which he even praised.

  • @dlj1285
    @dlj1285 8 หลายเดือนก่อน +3

    I have yet to see someone ever say something bad about Jay Leno. He just such a lovely fella, who could not like this man. Basically impossible.

    • @amarjit_singh_
      @amarjit_singh_ 8 หลายเดือนก่อน

      So, why don't you use your judgement instead of someone else saying whether or not he's good!

    • @dlj1285
      @dlj1285 8 หลายเดือนก่อน

      @@amarjit_singh_ What in world are you going about? My gawd, where do you people come from?

    • @amarjit_singh_
      @amarjit_singh_ 8 หลายเดือนก่อน

      @@dlj1285 So, what do you have to say about Leno being hurt by the rules of a Ferrari dealership is appraising essentially the same rules for the Ford GT allocation process in his 2016 Ford GT video?!! It's not where do I come from but where do YOU come from!

    • @dlj1285
      @dlj1285 8 หลายเดือนก่อน

      @@amarjit_singh_ Let me explain the difference to you. That was a one-off special car that Ford sold. That doesn't equate to them, as a company, approaching everything like that necessarily. I suppose that is the difference. I'm not gonna keep going back and forth with you dude, mainly because I could care less about any of this at the end of the day. I can assure you, I'm not Ferrari material, and I never likely will be. I could never even begin to afford one so I'm not gonna put too much effort into this other than tell you that there are MANY documented cases of OWNERS of these vehicles coming forward and stating these things. It's not me stating these things. You clearly have your panties in a bunch over this and are offended. That was not my intention. How this went from me saying that Jay Leno is a lovely guy to you going on about this is beyond me. I think it speaks to how passionate you must be about the Ferrari brand, like being abused by a dominatrix, etc...lol...In any case, not trying to upset anyone here...Quite the contrary...Cars aside, Jay Leno is an awesome fella that many celebrities could learn a lot from in terms of how they conduct themselves. This I know for sure. Cheers

    • @amarjit_singh_
      @amarjit_singh_ 8 หลายเดือนก่อน

      @@dlj1285 Ferrari's rules about owning multiple other Ferrari's are only for their special limited edition cars. Their mainstream cars have no such rules and even if you hear about such rules then Ferrari doesn't specify those rules but the dealership does, so it's a dealership issue and it's also the same with many Porsche dealerships! Dealerships in Germany, UK don't even operate the way Leno said, so your and Leno's dominatrix theories can be put in the garbage can. Even some US dealerships don't operate like that, videos are on TH-cam! There's a video where the GM of the dealership clearly stated, that anyone can come to their dealership and order a Ferrari that's on sale by paying a deposit.
      I know you're no Ferrari material as you have no idea what are dealership rules, what are rules made by Ferrari and how exactly Ferrari deals with their customers!
      Leno is a biased guy, he's praising Ford because he got a car from them, he's grumpy with the Ferrari dealership because they denied to give him the special treatment as he wanted to use his celebrity status to get in the front of a queue of a special limited production Ferrari, comprising of loyal customers. There's no difference between the allocation process of the Ford's GT and Ferrari's special limited production cars! Stop worshiping Leno and open your eyes!

  • @larrycanupp411
    @larrycanupp411 2 ปีที่แล้ว +1489

    The very same thing happened to me at my local Honda dealership. I was getting my 2016 Accord worked on (40,000 mile service) and the Service Manager told me that I could have all the coffee I wanted in the waiting room. Sweet! I feel just like Jay Leno.

    • @gabe135
      @gabe135 2 ปีที่แล้ว +84

      You should make a show called customers in car dealerships drinking coffee

    • @rsk6929
      @rsk6929 2 ปีที่แล้ว +9

      @@gabe135 lmao

    • @Rocketninja200
      @Rocketninja200 2 ปีที่แล้ว +34

      I scored a coffee AND a donut from a Chevy dealership recently. I might have paid the max Kelley blue book value but they got swindled in the end.

    • @lance8163
      @lance8163 2 ปีที่แล้ว +2

      Honda >

    • @GGT950
      @GGT950 2 ปีที่แล้ว +2

      What did you want him to do. Buy you lunch

  • @bc8580
    @bc8580 2 ปีที่แล้ว +1804

    Fame and money has not affected Jay's core values. I appreciate his convictions and I happen to agree with Jay's assessment of the Ferrari dealers.

    • @ashleelarsen5002
      @ashleelarsen5002 2 ปีที่แล้ว +7

      @Haha Ajme yep yep yep, we know, he's super humble, and he doesn't really talk about money that much...
      But I totally disagree with his taste...

    • @hrvojeprebisalic9302
      @hrvojeprebisalic9302 2 ปีที่แล้ว +2

      @Haha Ajme Jesam li pogodio po nicku da znaš ovo pročitati?

    • @sidneygriffiths5737
      @sidneygriffiths5737 2 ปีที่แล้ว +20

      @@ashleelarsen5002 what??‽‽? He has a car for every taste?

    • @ashleelarsen5002
      @ashleelarsen5002 2 ปีที่แล้ว +2

      @@sidneygriffiths5737 I've never owned a Ferrari but I think they ARE worth the money...

    • @sidneygriffiths5737
      @sidneygriffiths5737 2 ปีที่แล้ว +24

      B C
      Its not just the dealers, its the whole brand that have that superior attitude from top to bottom

  • @vaughanscott7308
    @vaughanscott7308 3 หลายเดือนก่อน +1

    And this is why we love leno. Absolute ledgend!

  • @72Yonatan
    @72Yonatan 2 หลายเดือนก่อน +8

    Jay Leno - you are a legend for collecting all those cars and creating a museum that educates the public and will be a legacy. You were good in television and you are a humble man who is appreciated by millions of people.

  • @jcvargas0982
    @jcvargas0982 2 ปีที่แล้ว +634

    I totally agree, that’s why I drive a 99 Toyota Sienna.
    Everytime I go to my local junkyard they treat me like a king.
    No contest.

    • @simonvanderheijden432
      @simonvanderheijden432 2 ปีที่แล้ว +12

      😂😂

    • @whyalwaysme2522
      @whyalwaysme2522 2 ปีที่แล้ว +8

      Lmao

    • @UberKrispy
      @UberKrispy ปีที่แล้ว

      I disagree, every time I've been to the junkyard I've dealt with the dumbest sonofabitch ever born working the counter.

    • @dusankocisevic6823
      @dusankocisevic6823 ปีที่แล้ว

      Respect.😎😎

    • @FJAK2049
      @FJAK2049 ปีที่แล้ว

      i am dead lol lol lol lol u killed me mate

  • @davidvaughn7778
    @davidvaughn7778 2 ปีที่แล้ว +676

    What I love about Jay is he has "Fuck you" money. But, he doesn't act like it. He is as much at home in a million dollar car as he is in an AMC Gremlin. He loves cars for the love of cars.

    • @Tazandd
      @Tazandd 2 ปีที่แล้ว +14

      Thats how most rich people stay rich. They try to save money if they can.

    • @johnboy5632
      @johnboy5632 2 ปีที่แล้ว +8

      Yea I agree , gotta love Jay Leno, He is a guy like us a guy who just has Love and Passion for automobiles . ... .... just with a hell of alot more money🤣 but doesn't act like a complete "car snob" like Ferrari.

    • @fredtolliver4798
      @fredtolliver4798 2 ปีที่แล้ว +22

      @@Tazandd Actually that's not true....they stay rich by investing the money to gain more of a return.

    • @TheCarKrazeOfficial
      @TheCarKrazeOfficial 2 ปีที่แล้ว +3

      For real he’s so humble

    • @gerardjoaquino8856
      @gerardjoaquino8856 2 ปีที่แล้ว

      The term "FU money" reminds me of the Noble House novel. Easily one of the best books i've ever read.

  • @Charles-bz8kk
    @Charles-bz8kk 3 หลายเดือนก่อน +2

    i can definitely appreciate how pragmatic Jay is even with such a crazy collection.

  • @flyboya340
    @flyboya340 7 หลายเดือนก่อน +1

    I agree.... good for you JAY😂😂😂😂

  • @PremierAutoMan86
    @PremierAutoMan86 2 ปีที่แล้ว +2157

    He's 100% right Ferrari are the only ones where you can walk in a dealer with $500k and still not leave with a new Ferrari because you're "not in the club". You can't modify them without permission etc. Just buy any other exotic with ease.

    • @jasondashney
      @jasondashney 2 ปีที่แล้ว +195

      Will someone please explain to me why it's such a "privilege" to own a Ferrari? There are several car companies with comparable cars so why, if you have fuck-you money and can afford any of them you want, would you want to deal with the company that acts like it's doing you a reluctant favour by letting you burden them with a sale? All its telling the world is that you are Ferrari's bitch.

    • @extendo7137
      @extendo7137 2 ปีที่แล้ว +438

      @@jasondashneyFerrari dealerships are just following Enzo's morals, being douche at its finest

    • @BigUriel
      @BigUriel 2 ปีที่แล้ว +84

      @@jasondashney It's tradition really, there are many companies that make cars as good as Ferraris nowadays but that wasn't always the case, they got to pick and choose their customers and always tried to protect the brand image by not letting just anyone buy one.
      A lot of people still feel that way because they still sell out all their limited production cars, often before they even start building them, even though they have all these silly requisites for potential buyers.
      And there is something special about Ferraris, the way they look, the way they sound, and while they don't always get it right when they do it is really good.

    • @afridashraf3033
      @afridashraf3033 2 ปีที่แล้ว +27

      @@extendo7137 ppl sayin enzo's vision douche is the most stupidest thing

    • @mateusssssss567
      @mateusssssss567 2 ปีที่แล้ว +251

      @@jasondashney They are living in the past, simple as that. This "exclusiveness" marketing strategy has worked for them in the past when there was less competition , and they're still running with it. You can see how out of touch they are when you see a rich boomer like Jay giving them shit for it.

  • @uadimwit
    @uadimwit 2 ปีที่แล้ว +751

    Jay is the very definition of a "car guy," and the definition of "fuck you money" with this clip.
    I can't express my admiration for him as a collector, and an advocate for car culture.

    • @sbrazenor2
      @sbrazenor2 2 ปีที่แล้ว +25

      And by all accounts, he's just a good dude all around. Not full of himself or egotistical. If Hollywood was full of people like him, it wouldn't be the vapid shit-show it currently is.

    • @Supremax67
      @Supremax67 2 ปีที่แล้ว +5

      Fun fact, Ferrari doesn't like to see their cars in demolition movies.

    • @Smarterthanyou-mthrfkr
      @Smarterthanyou-mthrfkr 2 ปีที่แล้ว +2

      He is the realist of the real.

    • @gh0st77
      @gh0st77 2 ปีที่แล้ว +5

      So many "fake" car guys out there nowdays, Leno truly loves cars for what they are, and not the price tag or how exclusive it is.

    • @bikerrider4845
      @bikerrider4845 2 ปีที่แล้ว +3

      According to Jay's autobiography "Leading with my chin", one of Jay's first jobs was working at a car dealership removing the hubcaps from cars so they wouldn't be stolen overnight.

  • @MrSnappy-zb1fv
    @MrSnappy-zb1fv 2 หลายเดือนก่อน +1

    Years ago, Mini was being introduced in the U.S., and a fancy dealership opened downtown. I visited for about a half hour, and not one salesperson spoke to me. I never owned a Mini, and that dealership is long gone.

  • @JohnnyJQuest
    @JohnnyJQuest 8 หลายเดือนก่อน +1

    The dominatrix line puts the whole thing into perspective.

  • @TheBudgetMindedMotorist
    @TheBudgetMindedMotorist 2 ปีที่แล้ว +961

    Man I love this guy. He comes off as the kind of guy I imagine a lot of car enthusiasts would be if we had that kind of money. He appreciates the cars for the history, the engineering and things other than status or price. I love that he has examples of more modest cars in his collection and gets just as excited talking about them as he does his super cars. I think that's pretty darn cool....

    • @jasonn2284
      @jasonn2284 2 ปีที่แล้ว +24

      Yea he enjoys cars from all price ranges. Even ones less than $5,000. Such a humble guy.

    • @JesseArt
      @JesseArt 2 ปีที่แล้ว +13

      @@jasonn2284 I like that he likes to showcase boutique or start-ups doing cool and interesting things. Or heck, just even dudes building custom vehicles in their garages. He's had all types of car enthusiasts on his channel over the years.

    • @skyedog24
      @skyedog24 2 ปีที่แล้ว +6

      Your summation of Jay Leno I believe is spot on you couldn't be more exactamundo in my book.

    • @Skank_and_Gutterboy
      @Skank_and_Gutterboy 2 ปีที่แล้ว +16

      No doubt. There's a good number of comedians that don't like Jay Leno because, when he "made it", he didn't become a job-service for the up-and-comers and automatically throw them gigs and freebies just because they're a fellow comedian, which is what that community expects from you when you've "made it". It's stupid and weak, it's like expecting your business-owner neighbor down the street to call his HR and give you a job just for the privilege of being your neighbor. Jay is going to support people who do the work and deserve it, for him respect is a two-way street, and I respect that.

    • @bradd5112
      @bradd5112 2 ปีที่แล้ว +2

      well said

  • @TheVagolfer
    @TheVagolfer 2 ปีที่แล้ว +312

    All of Ferrari's competitors should have this playing in their showrooms.

    • @Christoph-sd3zi
      @Christoph-sd3zi 2 ปีที่แล้ว +20

      Ferrari doesn't care - people are going to buy their cars anyway.

    • @spaniardsrmoors6817
      @spaniardsrmoors6817 2 ปีที่แล้ว +8

      Most powerful car brand in the world, they give a **** what Leno thinks.

    • @anejz1637
      @anejz1637 2 ปีที่แล้ว +24

      @@spaniardsrmoors6817 it's far from the most powerful brand in the world

    • @nik7bkh965
      @nik7bkh965 2 ปีที่แล้ว +4

      @@anejz1637 In the pure performance car industry/segment, Ferrari is much more powerful than McLaren and Porsche.

    • @ilmelangolo
      @ilmelangolo 2 ปีที่แล้ว +2

      Ferrari should have this playing...

  • @stevebanning902
    @stevebanning902 4 หลายเดือนก่อน +2

    People talk a lot of smack about Jay but he's a real down to earth guy with integrity.

    • @kevinfinnerty8414
      @kevinfinnerty8414 2 หลายเดือนก่อน +1

      “Down too earth guy with integrity” well there’s no place in show business for a guy like that anymore. Most people who talk bad about him are pompous celebrities.

    • @stevebanning902
      @stevebanning902 2 หลายเดือนก่อน

      fax@@kevinfinnerty8414

  • @mangoMango-ck3et
    @mangoMango-ck3et 3 หลายเดือนก่อน +1

    well said Jay....passing on great advice,,,,we hear it...

  • @downtoearthconstruction7768
    @downtoearthconstruction7768 2 ปีที่แล้ว +386

    I've been in a Lamborghini dealer, them knowing I was in no position to purchase but they let me sit in and touch the car, take photos the whole nine. It was a very cool experience, very appreciative of a blue collar kind of guy myself.

    • @brustar5152
      @brustar5152 2 ปีที่แล้ว +45

      AND that particular car was a major "F-you" To Enzo by illustrating quite well the juxtaposition of a farm tractor manufacturer Lamborghini, stating: "Enzo, you thinka you'ra so'a special; well justa you watcha this, holda my cabernet. How you likea them apples?"

    • @sabersz
      @sabersz 2 ปีที่แล้ว +25

      Any Lamborghini dealers I've been in have always been pretty chill. Unless they're having some super important meetings or customer viewings, they'll let you walk around the cars and even sit in them most times. The one up in London is okay with things like that

    • @ohger1
      @ohger1 2 ปีที่แล้ว +28

      Many many years ago, I read a story in one of the car magazines about a car salesman who was known to produce ridiculous numbers. He had a kid come into the Ford dealership where he worked and wanted to see a Mustang. The kid clearly couldn't afford a new car but the salesman gave him the whole show, and sent him on his way with a brochure and some other stuff (advertising poster maybe?). Six months later the kid is back with his dad who bought a fully loaded LTD. That kid sold him a couple more cars over the next few years.

    • @ksavage681
      @ksavage681 2 ปีที่แล้ว +11

      Lexus is the same way. You get treated right.

    • @EnterTheSoundscape
      @EnterTheSoundscape 2 ปีที่แล้ว +21

      Had the same experience with Porsche. They actually showed me a whole bunch of stuff in the cars and let me play around with them. Meanwhile I walk into a Mercedes (with cars I can actually afford) and it felt completely soulless.
      It just makes me want to get a Porsche in the future.

  • @kenkaniff8428
    @kenkaniff8428 ปีที่แล้ว +1162

    Living in the San Fernando Valley I see Jay driving around in different cars regularly. I've seen him in DOZENS of DIFFERENT cars over the years. Best thing about Jay is if you see him at a store or grabbing a burger or whatever and you want to talk to him he has always been more than willing to show me the vehicle he's driving that day. I've seen him probably 30 or 40 times and have talked to him 5 times and each time he showed me around his car like a regular down to earth dude. There's NOTHING pompous about Jay!!! He's a regular dude and loves to turn wrenches. His cars really are his LIFE!!! Hearing him talk about them when he has shown me a few of his cars he's always been really cool and humble and of course VERY knowledgeable!! Jay is the shit!!! I know for a fact I'll see him probably 2 or 3 more times before the end of the year. Not seen him in his McLaren yet so maybe I'll get to see him cruising Topanga Canyon in the McLaren next week or so.

    • @hyena131
      @hyena131 ปีที่แล้ว +40

      Ken Canquiff
      No doubt every time Leno see you, he thinks: "Oh fukkc, that stalker guy again" and ducks into the toilet.

    • @kenkaniff8428
      @kenkaniff8428 ปีที่แล้ว

      @@hyena131 oh we have a starving comedian here do we? What a muppet!! Not even slightly funny but that's no surprise. Bloody 'ell the stoopidity runs deep in your bloodline innit. FFS!!

    • @logicalblackman8228
      @logicalblackman8228 ปีที่แล้ว +4

      What part of the valley are you in? I’m on the west side, Woodland Hills.

    • @hyena131
      @hyena131 ปีที่แล้ว +5

      @@logicalblackman8228
      Me too!! Do you know Jay?

    • @logicalblackman8228
      @logicalblackman8228 ปีที่แล้ว +11

      @@hyena131 Don’t know him. Saw him once on Laurel Canyon in North Hollywood/Sun Valley area. I used to live over there.
      He was driving one of his antiques from the 1920’s or something.
      I figure it’s pretty close to his garage/hangar at Burbank Airport.
      Are you right in Woodland Hills? I’ve never seen Jay on this side.

  • @geraldstephens6612
    @geraldstephens6612 7 หลายเดือนก่อน +1

    Hopefully, Leno could do a series about the history of Ferrari, Lamborghini, etc., what makes them special & what the future holds for them.

  • @theodoreolson8529
    @theodoreolson8529 3 หลายเดือนก่อน

    Another great kitchen table issue brought to life. Thanks.

  • @bluemutt9964
    @bluemutt9964 2 ปีที่แล้ว +738

    I remember as a kid (about 11) being allowed to sit in a Diablo GTR, the Lamborghini reps were super friendly and just eager to talk about cars in general. We were there for a half hour before the line picked up and we moved on but we could easily have stayed and chatted. Meanwhile Ferrari was charging $10 per person to stand next to a roped off Enzo. And the reps were getting on people for "standing too close to the ropes" that themselves were 15 ft out from the car

    • @davidallen3774
      @davidallen3774 ปีที่แล้ว +51

      Similar experience at the Goodwood FOS just gone.
      The *only* cars behind ropes in the paddocks were the Ferraris. Particularly the track specials like the FXXK and 599XX. Everyone else was open season, from F1 to Group B, and you could poke your nose inside a charging e-rally car or have a 20 minute long fanboy chat with the rep from TR about their new Cerbera Speed 12. Hell, I managed to get seat level interior shots of the GMA T.50 and Merc One without issue.

    • @jac1207
      @jac1207 ปีที่แล้ว +63

      Ferrari is going hard into the the exclusive club route. And sure, that will make people naturally curious and even want to to get into that club.
      The problem is Ferrari isn't the only luxury car brand around, not by a long shot. One can argue Ferrari is just gatekeeping out rich non-car people, but there other prestigious and luxury performance companies who don't do what Ferrari does and they're still widely respected among car snobs and are relevant in the performance car world. Being wealthy enough to buy into these cars are already a big gatekeeping filter in and of itself.

    • @davidallen3774
      @davidallen3774 ปีที่แล้ว +46

      @@jac1207
      And not just that, gone are the days where if you wanted a ludicrous 200+mph hyper car, you basically had a choice of a Porsche, a Lambo or a Ferrari.
      It's not the 80s where people were like 'holy shit, an F40'. There's nothing 'special' about a new Ferrari any more (Think the last 'hype' car they built was probably the Enzo. I had to look up the name of the 599XX cos I couldn't remember) that makes the hassle of owning one worthwhile (especially their 'normal' road cars) when you can just go to McLaren or Konigsegg and get a Senna or Agera that nukes everything Marenello has every produced and buy it with money rather than favours.

    • @drakvaclav826
      @drakvaclav826 ปีที่แล้ว +67

      Back in 2018 I took a trip to both Maranello (Ferrari factory), Modena (Pagani factory) and Sant'Agata Bolognese (Lamborghini factory) - we took factory trips in all of these. And oh boy, how my opinion on Ferrari has changed after that trip. In Ferrari factory, we barely could look inside, everything was closed off, everyone seemed completely stuck-up their own ass (even the freakin' Portofino was behind a rope, gimme a break). In Pagani factory (GO THERE IF YOU EVER GET THE CHANCE) we were walked through the whole process of hand-building a Huayra. Amidst of this, we were even handed a carbon-fibre mirror shell - to illustrate how light it was (the mirrors are like $3000 each) - overall, a wonderful experience. In Lamborghini, the guy who walked us through was clearly a huge petrolhead, and showed us everything to the smallest detail, as we walked like 2 metres from a brand new Aventador SV being built. Everything, the engines, the chassis, you could get very close and personal. Felt like a tour of a Skoda factory, in a very good way.

    • @wallpaper000
      @wallpaper000 ปีที่แล้ว +7

      sounds just like Rolex, or Hermes...

  • @guntherschumann4574
    @guntherschumann4574 2 ปีที่แล้ว +670

    Being the car god he is with the collection he has and not own 1 Ferrari for the sake of their customer service and buying protocols is a flex. 💪🏽

    • @jhagestad
      @jhagestad 2 ปีที่แล้ว +55

      What was also impressive about the story was how confident the McClaren salespeople were with Jay advising him NOT to get carbon fiber brakes because the steel ones would work better for street use (and would cost $20,000 less). But to question Jay’s request like that took guts, and Jay was impressed by that. He knew they were looking out for his best interests in the purchase - they were already making a bundle on the sale, no need to pad it further with unnecessary options. Then the engine upgrade 7 months later for no charge? Good lord, sign me up for that kind of respect.

    • @AngusMcIntyre
      @AngusMcIntyre 2 ปีที่แล้ว +20

      @@jhagestad I recently had a sports equipment dealer give me very similar advice about carbon fibre equipment. It gives me tremendous confidence in the product when they can tell me that the standard part is fit for purpose and better for my use pattern.

    • @jhagestad
      @jhagestad 2 ปีที่แล้ว +19

      @@AngusMcIntyre It’s the kind of advice that all but guarantees a long-term business relationship. I just wish we’d see it more often in daily life.

    • @jimbailey1122
      @jimbailey1122 2 ปีที่แล้ว +3

      Ferrari has been known to not sell someone a new one until customer records verify they have had experience with or own a pre-owned. IDK if that was company or local dealer policy.

    • @jhagestad
      @jhagestad 2 ปีที่แล้ว +30

      @@jimbailey1122 that’s what Leno was getting at. You were expected to buy a couple lower end models first before you could be deemed worthy to buy the one you actually wanted. He hated the pretentiousness of it all, and I don’t blame him one bit. It’s a silly concept.

  • @lovthaigurlz
    @lovthaigurlz 3 หลายเดือนก่อน +2

    Jay! They did all that for YOU! Not other people I guarantee.

  • @salvatorecardinale202
    @salvatorecardinale202 8 หลายเดือนก่อน +1

    I am full blood Italian race in Italy leave in u.s.a. and greed with Jay leno( tha by the way) I know since the day is was doing stand up comedy in chicago at the zenis,theater on well ave,and some time came for dinner,at ( trattoria roma ) cross the street ,it was and still a very, very nice person,and Jay if by chance ( I don't think you will) this message ,hi from me e Franco zalloni,and we new one time you would make BIG BRAVO! good bless you,ciao

  • @chloedance9316
    @chloedance9316 2 ปีที่แล้ว +1751

    When Ferrari made the F60, they took 400 pre-orders at almost $1m each, and only existing owners were allowed to buy one. Then, they announced they'd only build 399 cars because 'not everyone who wants a Ferrari can have one' and canceled one customers order to prove the point.
    Screw Ferrari. Not even Ubisoft treats its customers that badly.

    • @NashvilleTuneStream
      @NashvilleTuneStream 2 ปีที่แล้ว +277

      Elitism at its worst. I reject the snobbery.

    • @singleman805
      @singleman805 2 ปีที่แล้ว +30

      It's notthing personal it is just their policy and whatever you, me or Jay will buy a Ferrari or not, for them nothjing changes.

    • @transforama
      @transforama 2 ปีที่แล้ว +103

      @@singleman805 Once a butthole, always a butthole I guess.

    • @lordpriapus7707
      @lordpriapus7707 2 ปีที่แล้ว +37

      It doesn't matter. Ferrari still sell every single car they produce every single year.

    • @k.t.1641
      @k.t.1641 2 ปีที่แล้ว +169

      @@lordpriapus7707 lol...must be why they are always in financial trouble

  • @an032nv
    @an032nv 2 ปีที่แล้ว +640

    A local Ferrari owner here in town had an ownership history that included an F40, an F50, and an Enzo and when the LaFerrari came out, Ferrari told him he didn't qualify to purchase one. He went to Porsche and ordered a 918 and said he'll never buy a Ferrari again.

    • @tomislavm2873
      @tomislavm2873 2 ปีที่แล้ว +80

      No way that's true. Owning the trinity will qualify you even for MARS mission.

    • @an032nv
      @an032nv 2 ปีที่แล้ว +162

      @@tomislavm2873 It's true. They were apparently upset with him for selling his Enzo privately, despite his ownership history. That's how Ferrari is. For a similar story, look up how they treated David Lee when he wanted the opportunity to buy a LaFerrari Aperta.

    • @JobiWan144
      @JobiWan144 2 ปีที่แล้ว +31

      I guess that's a good thing, because the 918 is faster than LaFerrari, according to The Grand Tour

    • @aviator-kn8zq
      @aviator-kn8zq 2 ปีที่แล้ว +13

      So if you want the new 296 GTB, you need 5 Ferraris? Insane proud Italians.

    • @gesoocreesto6374
      @gesoocreesto6374 2 ปีที่แล้ว +6

      that's weird, i'd understand if they did it for selling the Enzo, but he wouldn't have gotten the 3 cars before buying some more... how did he get those in the first place?

  • @avidcarsons6412
    @avidcarsons6412 8 หลายเดือนก่อน

    Amen Jay

  • @brianmerrill1227
    @brianmerrill1227 7 หลายเดือนก่อน

    I agree Jay

  • @bottomtext593
    @bottomtext593 2 ปีที่แล้ว +383

    Other car manufacturers: Buy this car for [Insert Price]
    Ferrari: *To unlock this car, you must complete 10 quests*

    • @logandarklighter
      @logandarklighter 2 ปีที่แล้ว +40

      I'm sorry. Your car is in another -castle- /dealership.

    • @vilebastage
      @vilebastage 2 ปีที่แล้ว +31

      But first, to unlock the quests, you must purchase the season pass.

    • @lucasschofield8716
      @lucasschofield8716 2 ปีที่แล้ว +9

      "Answer me these questions 3, there the other side you shall see.....what is the air speed velocity of an unladen swallow?"

    • @apui4eva
      @apui4eva 2 ปีที่แล้ว +1

      Hermes also do this shit..

    • @davidcopplestone6266
      @davidcopplestone6266 2 ปีที่แล้ว +6

      @@lucasschofield8716 What do you mean? Is that an African or European Swallow?

  • @catherinesanchez1185
    @catherinesanchez1185 2 ปีที่แล้ว +429

    Great story, this reminds me of one I read about a large , very old liquor store in a nearby city. They sell all kinds of rare wine, scotch etc , but they also sell kegs of beer practically at cost. The interviewer asked the owner why he does that when they make almost nothing on the kegs (selling mostly to college guys ) . He said just because they can't afford expensive alcohol now , nor have the palate for it, doesn't mean they won't develop it later in life. Many of his older , more pricey clients had purchased from him while they were in college and remembered being treated decently. Solid customer service will always pay for itself and then some, no matter if you're selling a $4 aquarium fish, a $4000 set of appliances , or a $40,000 car , or a $400, 000 car. It's all the same.

    • @Reonnor
      @Reonnor ปีที่แล้ว +3

      True ... sort of. There are many shops selling expensive alcohol, but only ONE company is making Ferrari. It doesn´t matter how they´re treating their customers - they still sell everything they make. And I´ve heard that this "dominatrix" treatment is basically only for people wanted to buy special edition cars, like LaFerrari, e.t.c. I think you can purchase a non-special edition Ferrari normally.

    • @ChristianF15cher
      @ChristianF15cher ปีที่แล้ว +10

      This is what’s known in business as a “loss leader”- an item that is sold at a loss (or a thin margin at best) to prime you to buy a more profitable product or service. An example would be free popcorn or pretzels at a bar; the salt makes you thirsty and your thirst makes you want to buy a beer.

    • @jlui21
      @jlui21 ปีที่แล้ว +3

      @@ChristianF15cher - or also Costco selling the same hot dog since the beginning of time....or the rotisserie chicken at a loss. People remember the deal and end up coming back to buy in bulk for a family of 2.

    • @Donovaan
      @Donovaan ปีที่แล้ว

      Your comment reminds me of this excellent video: th-cam.com/video/xRsF7nKea98/w-d-xo.html

  • @hks956
    @hks956 6 หลายเดือนก่อน +11

    An executive at my company ordered a Ferrari awhile back and he said you have to option it when you place your order. If you dont Ferrari will most likely weeks later deny building your car even if the deposit is placed. You basically give them a deposit and the options you want then Ferrari has to "accept" your order. This was also his first Ferrari so he couldn't order certain models. He had to buy the less expensive ones first for a year before even being allowed to buy the top models.

    • @AB-80X
      @AB-80X 4 หลายเดือนก่อน

      Nonsense. That's a dealer playing games.

    • @amarjit_singh_
      @amarjit_singh_ 4 หลายเดือนก่อน +1

      This is just contrary to what the GM of a Ferrari dealership in the US, stated in a video!

    • @AB-80X
      @AB-80X 4 หลายเดือนก่อน +1

      @@amarjit_singh_
      It's complete B.S. I'm configuring my SF90 XX Spider tomorrow, and I signed the papers and paid the deposit in June. Rarely are you even able to configure a car when you place your order. I know people who have waited over 12 months before asking for their configuration to go Red 10.

    • @amarjit_singh_
      @amarjit_singh_ 4 หลายเดือนก่อน +1

      @@AB-80X Exactly and it's only the deposit that one needs to pay initially.

  • @albondigas9549
    @albondigas9549 8 หลายเดือนก่อน

    The man!
    If i coukd meet any famous person it would be Jay Leno . Id ask to see his car, motorcycle and engine collection.

  • @megaman5125
    @megaman5125 ปีที่แล้ว +1517

    I have so much respect for how incredibly down to earth Jay is.

    • @oiseaudenuit
      @oiseaudenuit ปีที่แล้ว +7

      I always love Jay! A true gentleman!

    • @marmitaa8619
      @marmitaa8619 ปีที่แล้ว +3

      Greed is going to kill this man.

    • @nathanpapp432
      @nathanpapp432 ปีที่แล้ว

      Jay is an ass. Fuck him for what he did to Conan, who is 100x funnier.

    • @cdrksn
      @cdrksn ปีที่แล้ว +22

      So down to earth he can't handle not being treated like a king even though he has money

    • @MircomFan
      @MircomFan ปีที่แล้ว +4

      @@marmitaa8619 lmao Jay Leno greedy? Have you not looked at the billionaires in this world? Jeff Bezos comes to mind. Elon Musk just casually stopping a 44 billion deal.

  • @johngalt1967
    @johngalt1967 2 ปีที่แล้ว +441

    I'm a Lexus customer for life for how well I've been treated at my local dealer, even when I've taken a 20+ year old car in for service

    • @JoseSanchez-zo5tb
      @JoseSanchez-zo5tb ปีที่แล้ว +13

      Bay Area resident here. They have two shitty Lexus dealers here and one very good one.

    • @07wrxtr1
      @07wrxtr1 ปีที่แล้ว +9

      Lexus is Rad: I had a clean SC300 I’d take to the dealership in Beaverton Oregon. Always felt comfortable and welcomed.
      Owning a Nissan 370z has been a letdown from a dealership service experience. 2 out of the 3 dealerships I have been to basically treat you like an inconvenience. You have to request and beg them to do very basic inspection type of work. I get the vibe that the employees don’t want to be there and they don’t want you to be there!!
      I can say on a positive note that East Valley Nissan in Phoenix has been the best to deal with.
      Likely will be my last Nissan product- and will go back to Lexus/Toyota

    • @JoseSanchez-zo5tb
      @JoseSanchez-zo5tb ปีที่แล้ว +6

      @Uncle Gilbert I'd be too embarrassed to drive a Ferrari.

    • @JoseSanchez-zo5tb
      @JoseSanchez-zo5tb ปีที่แล้ว +2

      @Uncle Gilbert Hahaha. What about Boxters?

    • @JP1050x
      @JP1050x ปีที่แล้ว +3

      Lexus saves their crap service for Toyota. LoL I bought a brand new Land Cruiser at a Toyota dealer, and I’ve had better customer service at Walmart.

  • @NickRanger
    @NickRanger 8 หลายเดือนก่อน

    I wish i could meet jay. Him and tim allen are my idols.

  • @aaronhagan668
    @aaronhagan668 4 หลายเดือนก่อน +1

    Hey Jay, that snippet at 1:37 about 'Rich Guys and dominatrixes kicking the crap out of them' was quite the unexpected turn! While I can't say I've dabbled in that kind of thrill, my recent experience with a local Ford dealership and buying my new 2022 Metallic Blue Ford F-150 XLT Crew Cab FX4 Offroad edition truck has been oddly fetish-like. It's been a mix of demoralizing, humiliating, and downright bizarre-a different kind of 'kink' in life, I suppose!

  • @monsterjambrony
    @monsterjambrony 2 ปีที่แล้ว +423

    “You have no Ferraris, why?” That is not a question you hear everyday.

    • @BitcoinMotorist
      @BitcoinMotorist 2 ปีที่แล้ว +15

      I’m gonna use Jay’s answer

    • @mro4ts457
      @mro4ts457 2 ปีที่แล้ว +6

      I’m actually surprised, Jay has the largest (private) car collection in the world I thought?

    • @monsterjambrony
      @monsterjambrony 2 ปีที่แล้ว +5

      @@mro4ts457 I’m saying that, it’s not a question you would ask everyday people, but Jay, is someone who you would ask that question to, because of the type of cars, and the amount of cars that he has.

    • @FlatlandMando
      @FlatlandMando 2 ปีที่แล้ว +8

      I don't have any Ferraris either

    • @mro4ts457
      @mro4ts457 2 ปีที่แล้ว +2

      @@FlatlandMando
      Yea, but do you have multiple Mcllarens and other million dollar cars?
      Cause that’s the point of why it’s weird lol

  • @stephenparallox
    @stephenparallox 2 ปีที่แล้ว +1120

    Glad I stumbled upon this. I only had 2 experiences with Ferrari. One was at a car show, where the cars were roped off and you couldn't get within 10 feet of them. The other was at the Wynn at Las Vegas, they had a dealership there, but they had a fee just to enter the store, I think it was like $50 (probably a bit less, I don't recall exactly).
    BMW is one I also don't like for their sales/service. Years ago (when I had money :) , I figured I shop for a mid-life crisis car, and was looking for a convertible/roadster. I had a good test drive, then started to talk with them about a way we could whittle the price down a little. He gave me a itemized list, so I said that I want to cut the satellite radio service if possible (really just anything as he was not budging), in the end he chastised me saying you don't nickel and dime a $70k car. This was the point where I calmly thanked him for his time and walked out. Next day he called me and asked if I was still interested, and I told him I was going to be buying an Mercedes SLK. The Mercedes dealership was a lot more flexible, help me figured out what I wanted, and even gave a competitive discount.

    • @LowenKoniig
      @LowenKoniig 2 ปีที่แล้ว +95

      The best or nothing. When I bought my Benz they treated me like a king. Super friendly.

    • @larrydavid6233
      @larrydavid6233 2 ปีที่แล้ว +74

      similar experience to me when I went to the bmw dealership. the ppl there make it feel like you're bothering them whenever you ask a question. I got my new car at the audi dealership instead. way better service and honestly better cars. the audi s5 i got in ipanema brown is a head turner

    • @f308gtb1977
      @f308gtb1977 2 ปีที่แล้ว +106

      @@LowenKoniig my dad has been a Benz salesman for 30 years now, he prides himself on having a huge “family” of lifelong customers who are now sending their grown kids his way because of the decades of trust.

    • @Bas_Lightyear
      @Bas_Lightyear 2 ปีที่แล้ว +82

      Yeah when I bought my Nissan Micra the whole dealership came over to shake my hand. I remember they actually closed up and ushered all other customers out so they could all focus on me.
      I got free instant coffee and as many biscuits as I wanted. They rolled out a red carpet from the office to the car as it was pulled around.
      And then the head of the dealership, an elderly white man, gave me a quick kiss on the forehead before I drove off.

    • @christopherdavis8530
      @christopherdavis8530 2 ปีที่แล้ว +94

      @@Bas_Lightyear When I bought my Toyota MR2 off FB market place the guy selling it kept rubbing my shoulders. I didn't even request it!

  • @mylifethaidiy7045
    @mylifethaidiy7045 8 หลายเดือนก่อน +1

    I love Jay's common sense.

    • @amarjit_singh_
      @amarjit_singh_ 8 หลายเดือนก่อน

      How about some of his double standards?

  • @egyptology22
    @egyptology22 3 หลายเดือนก่อน +1

    He's absolutely spot on. The Shmee guy has just bought 2 Ferraris in quick succession just to be able to buy an fxx. The cease and desist letters are a joke. When i buy a steak, i don't want a letter saying i cooked it wrong.

  • @abelaberdeen3757
    @abelaberdeen3757 ปีที่แล้ว +1885

    Love this.
    He HAS the money.
    He just REFUSES to spend it on a Ferrari. 😂

    • @canusta4087
      @canusta4087 ปีที่แล้ว +12

      Very brave

    • @josephbesancenot8364
      @josephbesancenot8364 ปีที่แล้ว +9

      How to give 250k to people you don't know you bit needs to invest??
      Ferrari people looks really dumb.

    • @krugerfreddy
      @krugerfreddy ปีที่แล้ว +18

      It's not so much the Ferrari. It's the principle of taking the piss throwing money away just because you can.

    • @PoochieCollins
      @PoochieCollins ปีที่แล้ว +1

      👑

    • @Cacowninja
      @Cacowninja ปีที่แล้ว +7

      Ferrari's business model sucks and if it didn't he buy the cars up like he does for everything else he likes.

  • @seancameron1011
    @seancameron1011 2 ปีที่แล้ว +214

    Went to Maserati dealership in Cape Town on a little day-trip with some of my wife's colleagues a few years ago. The owner of the dealership took us on a tour of their facilities and gave a little talk on all things Maserati and afterwards asked if anyone had any questions. An elderly lady standing towards the back says yes! Can we take one for spin? He obviously wasn't expecting that but without much hesitation says sure, why not! In less than a second there's about twenty driver's licences reaching out towards him. To cut a long story short, he had a sales assistant bring around a beautiful Maserati GT Sport with all the trimmings and we each got a chance to take it for a short spin around the foreshore.
    He did not have to. We were all just ordinary folks out on a day-trip but I think we'll all remember that experience fondly and I personally will always hold Maserati in high regard.

    • @fleatactical7390
      @fleatactical7390 2 ปีที่แล้ว +18

      @@nickbonvino2292 Make sure your wife isn't detailing his other "convertible"...
      [sorry, could not resist... I'm a horrible, horrible person.]

    • @Voodoo_Robot
      @Voodoo_Robot 2 ปีที่แล้ว +3

      @@fleatactical7390 me too.

    • @able34bravo37
      @able34bravo37 2 ปีที่แล้ว +3

      They know they aren't making money doing that, but they're scoring public image points.

    • @SirSSau
      @SirSSau 2 ปีที่แล้ว +2

      @@fleatactical7390
      Why do you think he let’s her husband detail the car - guilt.
      Yeah we are all going to hell lol

    • @wudipest
      @wudipest 2 ปีที่แล้ว +3

      @@SirSSau
      Not heard from Nick for past 2 weeks... Trouble in paradise?
      Yes, I too am going to hell. See you guys there.

  • @l3ftie578
    @l3ftie578 8 หลายเดือนก่อน +2

    Comparing Ferrari to a dominatrix that specializes in brutalizing old rich dudes is too perfect

  • @damiresq
    @damiresq 8 หลายเดือนก่อน

    I had no ideea lol, good for him ! Smart business man and client

  • @woodyunderwood2828
    @woodyunderwood2828 2 ปีที่แล้ว +63

    Our local BMW dealer used to be wunderbar. Then they got bought out by a chain operation. Fired all the good guys and brought in slick willies. So today my BMW 330ci windshield washer motor quit and I ordered a new part for $17. For the heck of it I called the dealer and it's $250 to fix it. Found a tutorial on the net and it takes 10 minutes to swap out. Think I'll do it my self and I'm 77 years old.

    • @krugmeup2162
      @krugmeup2162 2 ปีที่แล้ว +1

      Well done mate

    • @salovila5328
      @salovila5328 2 ปีที่แล้ว +1

      From a guy that can hammer a nail:
      Changed it last week on my 2001 330ci. Got it in amazon for 15 euros. At the end it wasn´t the motor, it was the filter thats right before the motor. Cleaned it out and returned the motor to amazon.
      The dealer: To check the malfunction 50 euros, and swapp the motor 200 euros more. INSANE!!!
      A good dealer would swapp a 15 euro part for free. A mechanic wouldnt take more than 5 minutes to do it.

    • @gertvanderhorst2890
      @gertvanderhorst2890 2 ปีที่แล้ว

      @@salovila5328 The check for 50 seems reasonable, but even if it were a full hour of work, 200 is insane.

    • @tomsmith5216
      @tomsmith5216 2 ปีที่แล้ว

      I have a Z3, needs a slave cylinder. The part is about $60. The local dealer will replace it for $500...$440 labor charge to remove 2 bolts, pull and replace it, bleed the hydraulics...I could do it in less than an hour, if I had a place to do it, and I'm 76 and not a mechanic...

  • @brianhiles8164
    @brianhiles8164 2 ปีที่แล้ว +123

    I´ve seen the majority of _Jay Leno´s Garage,_ and until now it never occurred to me -- no Ferraris!

    • @milehighboost5521
      @milehighboost5521 2 ปีที่แล้ว +1

      Just realized that from this video and understand why all in a 2:21 clip.

    • @donc-m4900
      @donc-m4900 2 ปีที่แล้ว +4

      Doesn't he have one of his 'buddies' bring in their Ferraris? The guy that can't afford socks? always has the lastest car.

    • @monochromedout
      @monochromedout 2 ปีที่แล้ว +11

      @@donc-m4900 David Lee. He is the quintessential Ferrari collector.

    • @EdD-ym6le
      @EdD-ym6le 2 ปีที่แล้ว

      @@monochromedout I like D Lee . What a neat Dino he built with the F40 V8 block .
      yeah I had never noticed Jay didn't own any Ferrari's , just figured there was one around somewhere .

    • @EdD-ym6le
      @EdD-ym6le 2 ปีที่แล้ว

      Myself . Who needs a Ferrari when you have a Mura lol

  • @GizmoRob176
    @GizmoRob176 2 หลายเดือนก่อน +1

    Leno is a great human being.

  • @22ab8
    @22ab8 4 หลายเดือนก่อน +1

    Hey, jason. I'm fascinated by giant woolly mike's in the centre of my screen! Any chance you can have the mike fill the whole screen?

  • @thisBLUEsweater
    @thisBLUEsweater 2 ปีที่แล้ว +157

    Back when I was a teenager I was in Los Angeles on vacation and wanted to check out the supercars at the dealerships in Beverly Hills, since back in my hometown there were no supercar dealerships (not even Porsche lol). I remember walking by the Ferrari dealership and being intimidated to go in because all the dealers in there looked super posh and a bit pretentious, so I just looked from the outside. They saw me checking out the cars through the window and they quickly looked away, drinking their fancy espressos - didn't even smile at me. I then walked to the McLaren dealership down the road and also decided to look from the outside because there didn't seem to be anyone in there. Shortly after looking at the cars through the windows, a tall guy with long hair looking super chill came out and literally asked me if I wanted to come in so I can get a better look. Obviously, I said yes. I was super excited and thankful. He then took the time to talk to me about some of the cars and before I left told me that if I work hard enough, the next time I come in hopefully it won't be just to look. I left inspired and full of gratitude. I totally get what Jay is talking about in this vid. What a great authentic guy. Legend.

    • @codyking4848
      @codyking4848 2 ปีที่แล้ว +12

      That's a neat story! (No I am not being sarcastic)

    • @soflaav8r
      @soflaav8r 2 ปีที่แล้ว +24

      And I bet that if you ever were in the market for a supercar, you'd buy a McLaren because of that experience. Very smart on the part of the salesman.

    • @sabersz
      @sabersz 2 ปีที่แล้ว +2

      McLaren guy is a certified legend. I've had moments like that with my own local McLaren dealer and I'd probably go to them over the Ferrari dealer 3 miles down the road

    • @straycat1081
      @straycat1081 2 ปีที่แล้ว

      Have you worked hard enough yet??

    • @johnjacob688
      @johnjacob688 2 ปีที่แล้ว +2

      The Ferrari dealer by me only ever had on or two cars in the showroom and one was a Formula 1 car. Place looked like it was abandoned and only used as a decoration. Wasn't an inviting place at all.

  • @timothymorales6048
    @timothymorales6048 ปีที่แล้ว +647

    I was on the fence about getting a Ferrari before watching this video. Now I'll just settle with a used Honda. Thanks for the heads up Jay!

    • @Richard-zc1cj
      @Richard-zc1cj ปีที่แล้ว +11

      Timothy , I was thinking about upgrading from a 1967 VW to a Ferrari, but I think Jay has changed my mind, I'll just stick with my good old VW bug

    • @markhorstman5853
      @markhorstman5853 9 หลายเดือนก่อน +4

      He has 185 cars , why ? Mental illness ! That is not down to earth .

    • @sptt144
      @sptt144 8 หลายเดือนก่อน

      ​@@markhorstman5853He's a HOARDER!!! Call the city for a clean up!

    • @yasuo2g775
      @yasuo2g775 8 หลายเดือนก่อน

      @@markhorstman5853 thats an oil change a day

    • @jacko222333
      @jacko222333 8 หลายเดือนก่อน +1

      Lol

  • @mbtwchannel
    @mbtwchannel 6 หลายเดือนก่อน +1

    jay is awesome - Johnny Carson loved him

  • @hectorrivera5093
    @hectorrivera5093 8 หลายเดือนก่อน

    Why i love jay he’s a regular guy like me n you

  • @yamahaxs6501
    @yamahaxs6501 2 ปีที่แล้ว +236

    My neighbor was just telling me how he went to the new Ferrari dealer, wanting to put a deposit on something (I don't recall which model), and that he was flabbergasted that they didn't want his money. He had no idea about the "rules" for buying a new Ferrari. Needless to say, he ordered a Lamborghini.

    • @ducatikawasaki1290
      @ducatikawasaki1290 2 ปีที่แล้ว +7

      That isn’t true. My grandfather bought a new F355 in 1995 and it was his first Ferrari.

    • @JohnSmith-in1tt
      @JohnSmith-in1tt 2 ปีที่แล้ว +44

      @@ducatikawasaki1290 That’s probably due to the fact that the 355 was a lower tier model in Ferrari’s lineup at the time. If he had tried to buy a 512tr, or F50 (higher end, more expensive models at the time) he may have been rejected

    • @mediocreman2
      @mediocreman2 2 ปีที่แล้ว +11

      How is that needless to say? Needless to say means the conclusion is very obvious. For all I know he went and bought a tuna sandwich.

    • @BenMJay
      @BenMJay 2 ปีที่แล้ว +7

      @@JohnSmith-in1tt I used to race the 512TR. … On my “Need For Speed” video game.

    • @RJ6AV6
      @RJ6AV6 2 ปีที่แล้ว +4

      @@mediocreman2 needless to say it was on wheat bread

  • @justinofboulder
    @justinofboulder 2 ปีที่แล้ว +127

    Love it! You could tell he was trying hard to hold back from sharing how he really feels!

    • @lofiseeker1790
      @lofiseeker1790 2 ปีที่แล้ว +6

      More like he thought there is a better way to express what I'm really trying to say

    • @lordhung7013
      @lordhung7013 2 ปีที่แล้ว +1

      I think you are both… hmmm… right!

    • @d.jensen5153
      @d.jensen5153 2 ปีที่แล้ว

      Careful not to say something that would get him sued, too.

  • @brianmcconnell1817
    @brianmcconnell1817 25 วันที่ผ่านมา +1

    I remember when the F40 came out and you could buy a spot on the waiting list. If you waited long enough and you moved up the list you could sell your spot on it and actually make a nice profit. It was kind of ridiculous and kind of amazing at the same time.

  • @breakandrun70
    @breakandrun70 2 ปีที่แล้ว +260

    Jay does not let money cloud his brain, he is a real car enthusiast! He treats everybody the way he
    wants to be treated. I will always respect him for what he is.

    • @lukewarmwater6412
      @lukewarmwater6412 2 ปีที่แล้ว +2

      the guy is a national treasure. how many cars would not be in driveable condition and totaly lost to we enthusiasts if he had not found his fave hobby? gotta respect what he has done for us!

    • @lindasmith3633
      @lindasmith3633 2 ปีที่แล้ว

      Hello

    • @alekb6146
      @alekb6146 2 ปีที่แล้ว +3

      u're confusing someone's media and public image for who they really may be

  • @deezynar
    @deezynar 2 ปีที่แล้ว +108

    It's great that Leno is saying this publicly. Ferrari won't easily change their behavior, but if enough other rich people decide that Leno is right, and give their business to Ferrari's competition, they may be forced to change. Ferrari acts like they are doing you a favor to sell you one of their cars.

    • @gregbredenko2290
      @gregbredenko2290 2 ปีที่แล้ว +5

      Exactly correct. Now if other brands that have the "screw the customer" attitude would start getting the same treatment we might get somewhere. Looking at you Rolex!

    • @Rhaspun
      @Rhaspun 2 ปีที่แล้ว +2

      @@gregbredenko2290 Buy a good microbrand watch. The quality can be better.

    • @IGamingStation
      @IGamingStation 2 ปีที่แล้ว

      @SMGS I'd rather buy a Mclaren, tbh. They're nicer than Ferrari, imo.

    • @sabersz
      @sabersz 2 ปีที่แล้ว

      @@IGamingStation I'm still a bit iffy about that Drag Times thing where some exec called him 'an owner with a TH-cam channel' but that probably doesn't reflect the entire company policy.
      It's pretty clear Ferrari are dicks all around

    • @d.jensen5153
      @d.jensen5153 2 ปีที่แล้ว +1

      "Ferrari acts like they are doing you a favor to sell you one of their cars." Ironically, that's the same feeling I got at a local Toyota dealership about 10 years ago. The young salesman was so arrogant and condescending that I excused myself, turned around, and left. Bought a Honda instead.

  • @skotters
    @skotters 8 หลายเดือนก่อน +1

    My view of Ferrari also dropped when I heard John Carmack's story about how it was super frowned upon for throwing a turbo in his 90s Ferrari.

  • @JimmieBrown-sg8fq
    @JimmieBrown-sg8fq 9 หลายเดือนก่อน +1

    Good friend of mine MD with money to burn dream always to own a Ferrari, start dealing with the Central NJ Ferrari dealer ended up with a Porsche Turbo LOL.