I had the same experience. I ended up selecting the later time in the day, and it worked! The main issue was the number of appointments they scheduled at that time.
Apple Pay was failing because the pickup windows were being taken… I experienced the same issue, had to try 3 times before the payment was processed and my pickup window changed 3 times
They were feeling because the longer your on checkout the more people are taking those check out times so everytime you picked the next earliest by the time you clicked pay, that time would be taken so it’s best to click a late time right away. That’s actually what I did and mine paid right away. I picked 4:30pm for mine because I hate waking up early. I watched someone have the same issues you had until they clicked a much later time
It didn’t work with Apple Pay not because of your cards but because the time you chose filled up before you could complete the process each time , happen to a bunch of people that chose in store pick up
Extremely frustrating that they don’t lock in your delivery time when you first choose checkout - and then give you multiple chances to pay. I always have this problem with iPhone ordering as my bank flags the first attempt as “possible fraud”. But there is no reason that Apple should have changed your pick up window just because an attempt to pay failed. Argh!!! I think I became more frustrated watching this happen to you than you did! Can’t wait to see the unboxing! I’m in Canada so can not order yet… which is also frustrating!
That would be an awful option for Apple when mass amounts of people are buying at the same time. Imagine if they locked the time for 10s of thousands of people and they were just checking out the process stead of buying? They’d have to push actual buyers way further and later on have several available slots. Not good for business.
@@tiagomaqzAre you crazy? This is the way concert tickets and other high demand items are almost always sold. When you click checkout and choose your pickup time, that slot is reserved for you for 15 minutes. During that 15 minutes, you have multiple chances to complete your payment (if necessary). If you still haven’t successfully paid after 15 minutes, you slot is released. It’s simple and it’s fair. If “thousands of people are just checking out the process” and they woke up before you, then boo-hoo, you have to wait an extra 15 minutes to buy yours. Wake up earlier and be first line. An eager customer should not be penalized because ApplePay didn’t work or their bank wanted to verify the purchase before releasing funds. 🙄
Bummer! I had the same problem ordering with the Apple Card and went from an 8:30am Feb 2 pickup at store to a home delivery between Feb 13 and Feb 16 by the time my Apple Card payment went through.
@@JerrySchulze I definitely wasn't happy about it in the moment but honestly, I didn't think we'd see the release until later in the year so I'm excited to get one in February!
I’ve realized that people who wear glasses have to spend more time during buying Vision Pro because they have more questions to answer compared to someone who doesn’t wear glasses which means time slots are taken during pre order because people are buying it quickly.
Lol that was painful to watch. Same thing happened to me but I knew it was just a pick up time issue and secured a 3 pm slot day 1 after couple tries. Then a couple hours later I was able to go back into my order and adjust the pickup time to 8 am. I knew it was way too glitchy for those times to go that quickly so I'm glad I checked later. Now I can't adjust it. Hope others figured that out in time and pushed their order up.
You gotta just order the device as quickly as possible, no time for looking at accessories and reading stuff 😅that can be done later. That’s what I did and got 2/2 for in store pickup.
I had a problem with trying to order 2, for 2 different people. Once the first was in the cart, went back to add the 2nd, had to clear the first face profile to scan the second one. Problem is: Apparently that deleted the profile for the 2nd one. Now, the 2 in the cart had the same profile. Should have done the first order, checked out, and then the 2nd order separately.
I pre-ordered the Vision Pro with 512GB storage. If I can do my editing with this device, I’ll certainly need it. Would be nice to know if iMovie will be supported.
I’m curious why not just get it delivered?this is happening to me when trying to pick up in store twice and my third time I just put delivery. You most likely would have gotten February 2 if you did delivery.
I saw a case that would do just fine on Amazon for $27, I ordered the 1TB model, I was going to get the 512 model,but since the Rx Zeiss inserts were only $149 total (I suspected it would be $149 each), I opted to bump the memory up to max spec.
@@cph630_Chris good call. With future games, 3d movies downloaded for travel, the spatial videos you’ll probably take, you’ll need that extra storage. I didn’t get the lens because of an expired prescription but i will add them in later
I wasn't using ApplePay, just using my Amex, directly, but here in the SF Bay, the pick-up in store time slots where going fast! I ended up getting slotted to Saturday morning. It was the only way I could get everything before my trip on the 5th.
This was very funny to watch. Guess this is, just what happens when a person tries to order a new Apple device within the first hour. Have no plans to order this product but, I might get a used one off of Ebay sometime around the year 2030 (smile...smile).
@@JerrySchulze Thank you, for replying to my post. In 2021. I picked-up a used "space gray" trash can Mac Pro 8-core/D-700/64GB/1TB SSD model. In 2024, I plan to pick-up a used "space gray" 27-inch iMac Pro model to add to my collection (smile...smile).
It’s not Apple Pay. It’s that the pickup appointment time was getting grabbed by others, sending you back a step. Even though I know you’re rushing to get through the transaction, you need to slow down and read the prompts. Noticed also when you were doing the face scan, it is not the full roundabout Face ID scan behavior (even though that worked). It’s just looking up, down, left, right, which is also laid out in the prompts. When you do get your Vision Pro and do the setup for your persona, pay attention to the instructions provided.
I was on the phone for over 2 hrs and they wanted me to cancel it and order another and then that was scary bc what if they ran out in that time or what if it created another error . So I just ordered another one and have not cancelled the one going to New Jersey
I was on the phone and online at 8am. Got pushed to shipping MARCH because of the in-store appointment scheduling issue and the complete lack of support over the phone. They might as well have not even been there. Stuck with shipping now. So turned off by the whole experience. I had planned in advance and it didn’t matter. They just stopped allowing in-store pick up after about 10-15 min in. There was also a point when the Apple Store app just kept giving me error messages over and over. Why wouldn’t it behave like a movie theater ticketing experience where the slot is held for 5 minutes while you complete the transaction?! Why not have the order shipped to the store if the customer wants pick up? This isn’t rocket science. Considering canceling now. Left me in a sh!t mood all day.
How did he not realize the problem wasn’t Apple Pay but the amount of orders at the same time after seeing the date and time options change?! Did he think he was the only one trying to buy it?
If you go back and look read the message, the reason your payments were failing is because the selected pickup time was no longer available. Just need to slow down and read the messages.
Apple over charges for this stuff and makes people fight their website to try and give them hard earned money 🤦♂️, these prices are ridiculous $200 for carry case that should have come with for the price and starting at only 256gb for ar/vr is 🤪
I feel as if they’re going to release a more affordable version in the next coming year or so as they don’t plan to sell a whole lot of this particular unit. Similar to the Apple Lisa and the Macintosh
Looking forward to additional Vision Pro videos! Came across similar content and now hungry for more insights. Link:👉th-cam.com/video/Ixx7YbPjGd4/w-d-xo.htmlsi=gg8YX0LJsOcJVnUE
its a expensive device, i think you will regret the 256gb storage you need at-least 512GB because XR apps and games are huge in size because of the 3d visual.
It doesn’t really have any apps yet. And most people are going to be using their computer or iPhone connected to the headset. Especially for the multi monitor workspace setup, you essentially are just using this as a monitor for your laptop or desktop, so storage is less of an issue as long as that is how you use it.
Videos like this are so gross: Watching content creators blow tons of cash in front of their viewer ls is such a disgusting act of “humble bragging.” Why? Many viewers won’t ever be able to afford such a niche product, and doing it in front of them just such a gross declaration of status. On top of that saying how much available credit you have on your Apple Card disrespects them even more. Look - I’m all for enthusiasm for new products, I’m a die-hard Apple fan myself, but there is making content that’s respectful, and considerate of your viewers. The ordering process can be explained without the witness of expensive purchases - differentiating you from your viewers. Good luck with the Vision Pro, though. Hope it delivers everything you hope for and more.
I had the same experience. I ended up selecting the later time in the day, and it worked! The main issue was the number of appointments they scheduled at that time.
It also said it at the top, he just overlooked it.
Apple Pay was failing because the pickup windows were being taken… I experienced the same issue, had to try 3 times before the payment was processed and my pickup window changed 3 times
I'm waiting for Vision Pro V. Thanks for taking one for the team Jerry! Looking forward to your review!
You bet!
Gonna be 10 years wait 😅
5 year wait@@natchan1150
I have no intention of buying a Vision Pro but I always enjoy watching your videos, great content.
I appreciate that, thanks so much!
I had the same exact results. I'll be picking up on the 3rd at 7pm.
I ordered for delivery. silky smooth no issues. Feb 5 arrival. 256GB version no extras.
Those check-in times almost got me too 🤣 , settled for delivery
They were feeling because the longer your on checkout the more people are taking those check out times so everytime you picked the next earliest by the time you clicked pay, that time would be taken so it’s best to click a late time right away. That’s actually what I did and mine paid right away. I picked 4:30pm for mine because I hate waking up early. I watched someone have the same issues you had until they clicked a much later time
It didn’t work with Apple Pay not because of your cards but because the time you chose filled up before you could complete the process each time , happen to a bunch of people that chose in store pick up
Taking that risk without AppleCare+, respect
😂
Fun video. Treat to see and experience the buying process of the new Apple Vision Pro. I will definitely watch your demo and reviews of the AVP.
Thanks for watching!
Extremely frustrating that they don’t lock in your delivery time when you first choose checkout - and then give you multiple chances to pay. I always have this problem with iPhone ordering as my bank flags the first attempt as “possible fraud”. But there is no reason that Apple should have changed your pick up window just because an attempt to pay failed. Argh!!! I think I became more frustrated watching this happen to you than you did! Can’t wait to see the unboxing! I’m in Canada so can not order yet… which is also frustrating!
Yes, this!
That would be an awful option for Apple when mass amounts of people are buying at the same time. Imagine if they locked the time for 10s of thousands of people and they were just checking out the process stead of buying? They’d have to push actual buyers way further and later on have several available slots. Not good for business.
@@tiagomaqzAre you crazy? This is the way concert tickets and other high demand items are almost always sold. When you click checkout and choose your pickup time, that slot is reserved for you for 15 minutes. During that 15 minutes, you have multiple chances to complete your payment (if necessary). If you still haven’t successfully paid after 15 minutes, you slot is released. It’s simple and it’s fair. If “thousands of people are just checking out the process” and they woke up before you, then boo-hoo, you have to wait an extra 15 minutes to buy yours. Wake up earlier and be first line. An eager customer should not be penalized because ApplePay didn’t work or their bank wanted to verify the purchase before releasing funds. 🙄
Bummer! I had the same problem ordering with the Apple Card and went from an 8:30am Feb 2 pickup at store to a home delivery between Feb 13 and Feb 16 by the time my Apple Card payment went through.
that sucks.
@@JerrySchulze I definitely wasn't happy about it in the moment but honestly, I didn't think we'd see the release until later in the year so I'm excited to get one in February!
I’ve realized that people who wear glasses have to spend more time during buying Vision Pro because they have more questions to answer compared to someone who doesn’t wear glasses which means time slots are taken during pre order because people are buying it quickly.
Lol that was painful to watch. Same thing happened to me but I knew it was just a pick up time issue and secured a 3 pm slot day 1 after couple tries. Then a couple hours later I was able to go back into my order and adjust the pickup time to 8 am. I knew it was way too glitchy for those times to go that quickly so I'm glad I checked later. Now I can't adjust it. Hope others figured that out in time and pushed their order up.
You gotta just order the device as quickly as possible, no time for looking at accessories and reading stuff 😅that can be done later. That’s what I did and got 2/2 for in store pickup.
My order failed 4 times. I went from Feb 2nd pickup to Feb 3rd to shipping and getting it in March! This was between 8:15 and 8:35.
I had a problem with trying to order 2, for 2 different people. Once the first was in the cart, went back to add the 2nd, had to clear the first face profile to scan the second one. Problem is: Apparently that deleted the profile for the 2nd one. Now, the 2 in the cart had the same profile. Should have done the first order, checked out, and then the 2nd order separately.
I pre-ordered the Vision Pro with 512GB storage. If I can do my editing with this device, I’ll certainly need it. Would be nice to know if iMovie will be supported.
I’m curious why not just get it delivered?this is happening to me when trying to pick up in store twice and my third time I just put delivery. You most likely would have gotten February 2 if you did delivery.
I did try delivery at one point and it was showing further out at that point.
@@JerrySchulze oh dang
The case is a ripoff. I’d use that 200 bucks to upgrade. I personally got the fully specked out one.
Probably a good choice.
I also got the fully specked out version. No way even 512gb is enough
I saw a case that would do just fine on Amazon for $27, I ordered the 1TB model, I was going to get the 512 model,but since the Rx Zeiss inserts were only $149 total (I suspected it would be $149 each), I opted to bump the memory up to max spec.
@@cph630_Chris good call. With future games, 3d movies downloaded for travel, the spatial videos you’ll probably take, you’ll need that extra storage. I didn’t get the lens because of an expired prescription but i will add them in later
@@cph630_Chriswhat case did you order on amazon?
Definitely wait for your trial, then considering about the payment of near 5K worth or not?😁
Good choice.
Impressive how you were able to record this (or use some tricky editing) to make it seem like you were doing this all in real time.
I did this in real time and then edited, of course.
Hundreds/thousands scoping for the earliest time simultaneously. The trick was to pick a later time. Learned too late for pick up.
That will go in the memory bank for next time.
Do you live in california and that's why you had to take a picture of your prescription? or does apple make you verify it up to date?
Apple makes everyone do it if you buy prescription inserts.
@@JerrySchulze interesting I’ve heard lots of complaints about them needing a ton of stuff on the prescription cards such as dob seems annoying
They kept change my pick up times until I finally got it, I got the 500G
I wasn't using ApplePay, just using my Amex, directly, but here in the SF Bay, the pick-up in store time slots where going fast! I ended up getting slotted to Saturday morning. It was the only way I could get everything before my trip on the 5th.
Just in time!
That was by 5:06 AM. I wonder what the wait time is now.
This was very funny to watch. Guess this is, just what happens when a person tries to order a new Apple device within the first hour. Have no plans to order this product but, I might get a used one off of Ebay sometime around the year 2030 (smile...smile).
Ha
@@JerrySchulze Thank you, for replying to my post. In 2021. I picked-up a used "space gray" trash can Mac Pro 8-core/D-700/64GB/1TB SSD model. In 2024, I plan to pick-up a used "space gray" 27-inch iMac Pro model to add to my collection (smile...smile).
It did the same thing for me, I had to put 2pm for pickup on Friday. It was not Apple Pay, it was the pick up time.
Welcome to new and improved Apple
I got mine Feb 2nd 🙂.
Worked like a charm the first time. 🙂
I beat you.
🙂
nice!!!
It’s not Apple Pay. It’s that the pickup appointment time was getting grabbed by others, sending you back a step. Even though I know you’re rushing to get through the transaction, you need to slow down and read the prompts. Noticed also when you were doing the face scan, it is not the full roundabout Face ID scan behavior (even though that worked). It’s just looking up, down, left, right, which is also laid out in the prompts. When you do get your Vision Pro and do the setup for your persona, pay attention to the instructions provided.
This is why I always buy my accessories in a separate order. Wastes time.
So what happens for those who wear glasses and the prescription expires every year?
Hopefully not enough to need new lenses every year, but they would need up be updated.
You can probably still change your pick up time to an earlier time frame. Check your order and see if you can get an earlier time window.
I guess i was lucky. I had no problems with ordering the 1tb model, and Apple Pay worked just fine.
Yep that happened to me w Apple Pay so now I wait till Feb 6
I'm waiting to see if u r gonna keep it or return it for a refund.
I live in Louisiana and It defaulted to send to a store in NEW Jersey !...and there is NO way to change it ! ..
Omg!!!
I was on the phone for over 2 hrs and they wanted me to cancel it and order another and then that was scary bc what if they ran out in that time or what if it created another error . So I just ordered another one and have not cancelled the one going to New Jersey
What iPad case are you using?
geni.us/5nMdVac
I'm going to come meet you at 12:30 pm at the apple store and get your autograph!
I was on the phone and online at 8am. Got pushed to shipping MARCH because of the in-store appointment scheduling issue and the complete lack of support over the phone. They might as well have not even been there. Stuck with shipping now. So turned off by the whole experience. I had planned in advance and it didn’t matter. They just stopped allowing in-store pick up after about 10-15 min in. There was also a point when the Apple Store app just kept giving me error messages over and over. Why wouldn’t it behave like a movie theater ticketing experience where the slot is held for 5 minutes while you complete the transaction?! Why not have the order shipped to the store if the customer wants pick up? This isn’t rocket science. Considering canceling now. Left me in a sh!t mood all day.
The payments were failing obviously because your preferred time was not available?
I have a feeling you will get it on the 2nd.
Would it have been better to scan face without your glasses on?
Looking forward for your review!
Coming soon!
I chose delivery because the appointment option was declining my payment.
So weird. I used Apple Pay and it worked right away. Now I didn’t have anything besides the AVP in my cart.
Ugh that’s frustrating.
One of my questions is how can I watch movies with my family?
Can’t, personal device.
Pick a later time for quicker process
How did he not realize the problem wasn’t Apple Pay but the amount of orders at the same time after seeing the date and time options change?! Did he think he was the only one trying to buy it?
dang…. 5k for VR? i’d rather buy 500books for that money
Time to save up lol
If you go back and look read the message, the reason your payments were failing is because the selected pickup time was no longer available. Just need to slow down and read the messages.
I’ll never slow down!
That is not an issue its a success because your fighting others for a time to get it
Next video: This is the hardest video I’ve ever had to make but… I need money!!! 😭😭😭
Lol
You haven’t even selected pay now. Your time slot is just taken. It’s not your card. lol it literally says at the top your time is no longer available
It happens because you need to make it ship instead of pick up
Apple over charges for this stuff and makes people fight their website to try and give them hard earned money 🤦♂️, these prices are ridiculous $200 for carry case that should have come with for the price and starting at only 256gb for ar/vr is 🤪
It wasn’t Apple Pay not working it was the available time.
I am going to wait until the Vision Pro flops because the price will go down a little.
Dude it was your fault not Apple Card! It was failing because you selected pickup time that was taken out by someone else. Next time use a later time
Nice one good luck with it way too much money for me 🤣👍😎
Wish it wasn’t such a ridiculous price… at this starting price, It won’t come down to a reasonable price for at least a decade… frustrating
I feel as if they’re going to release a more affordable version in the next coming year or so as they don’t plan to sell a whole lot of this particular unit. Similar to the Apple Lisa and the Macintosh
Though I’m sure if they do that the “SE” edition won’t be under 1.5K and have some limitations
@@riversidewritingI can see a plastic “SE” for around 1200$, but I also see it being a smaller version more akin to smart glasses.
Looking forward to additional Vision Pro videos! Came across similar content and now hungry for more insights.
Link:👉th-cam.com/video/Ixx7YbPjGd4/w-d-xo.htmlsi=gg8YX0LJsOcJVnUE
Great video. Subbed to see what you think of it.
Thanks, see you soon!
I will sit this out and enjoy everyone complaining once they get theirs, then I will buy version 2.0 better and cheaper.
its a expensive device, i think you will regret the 256gb storage you need at-least 512GB because XR apps and games are huge in size because of the 3d visual.
It doesn’t really have any apps yet. And most people are going to be using their computer or iPhone connected to the headset. Especially for the multi monitor workspace setup, you essentially are just using this as a monitor for your laptop or desktop, so storage is less of an issue as long as that is how you use it.
Until they can project hologram, images and videos, there is no need for this.
So expensive!
Yes
Debt debt debt at its finest
I don’t have any.
Videos like this are so gross: Watching content creators blow tons of cash in front of their viewer ls is such a disgusting act of “humble bragging.” Why? Many viewers won’t ever be able to afford such a niche product, and doing it in front of them just such a gross declaration of status. On top of that saying how much available credit you have on your Apple Card disrespects them even more.
Look - I’m all for enthusiasm for new products, I’m a die-hard Apple fan myself, but there is making content that’s respectful, and considerate of your viewers. The ordering process can be explained without the witness of expensive purchases - differentiating you from your viewers.
Good luck with the Vision Pro, though. Hope it delivers everything you hope for and more.
PICK-UP TIME SLOT IS FULL
When you are in a real rush, it doesn’t matter.