Amazon Order Says Delivered But Not Received || What You Should Do
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- เผยแพร่เมื่อ 15 ต.ค. 2024
- Amazon Order Says Delivered But Not Received || What You Should Do
Hello guys, in this video I walk you through how to report to amazon that you did not receive the items you ordered and it shows that you received them in the tracking.
Please watch the video to the end and you will know what to do when ever you order stuff from Amazon and never receive them.
To make up for the inconvenience, Amazon gave me a $5 coupon. There is no guarantee they will t-do the same for you.
There you have it, now you know what to do when Amazon Order Says Delivered But Not Received.
Thank you
#DeliveredButNotReceived
#AmazonDeliveredButNotReceived
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This has me too upset..when you’re anticipating an item this happens,and the carrier has nothing happen to them makes my blood boil
I usually get a notification when its delivered along with the picture nothing at all it said 7 stops away then nothing else gone
How I am right now
Who is the carrier?
@@prestigeworldwide5538 Amazon 😂
@@trapz6342 What about when it says your package is undeliverable!😡
Amazon said they placed my package on back porch. I don't have a back porch 🤷🤦
Same bro and for me it says “ package was left in recedent mailbox but was never there 🤨
Lol mine said it was signed by front desk. I dont have a front desk office.
Really? I got that beat, apparently my package is with my receptionist! I live alone.
Right wtf
It said delivered... to an apartment across town 🤦♂️
Damn Amazon, they hide these features so well on purpose
Don't you know how to read ??
not really hidden... most websites have contact at the bottom
This is my 3rd time something says it was delivered and I never actually got the package, yea I’m done buying things from amazon
Ya same
This is my 3rd time too I’ve had to get refunds the last 3 times
@@asialynn1802 You're lucky, these option drop downs aren't available in UK
@@asialynn1802 how did you get a refund?
@@junebug346 I had to call customer service and tell them I never got it they then will investigate what happened to your package which takes up to 48 hours and then you can chose whether you want a replacement or refund
This process no longer function, they hid the options to make it harder.
They don't want it to be easy. They lied and tried to cheat me when I complained over the phone.
I just did it.. Still works
my package said delivered, but nobody ever showed up? I suspect the mailman has been keeping my boxes..?
did you geet it?
Lil
Legends say you didn’t receive 😂😂
Me too. My mom said she’s trying to figure it out. If not we gonna cancel it
@@blinkengenes9789 what did you end up doing?
using the chat was the BEST way to actually feel like Amazon has customer service... Thank you for this video, man! :)
Did u end up getting ur stuff or getting a refund
@@taneejaprin3755 nigga got nothing out of talking to a bot
@@taneejaprin3755 dam they never answered a year later they’re probably a bot
Nope
@@watermelonhead1120 your name is fax, you really are dumb
My stuff said it was delivered, somewhere in California. Bruh i live in Oklahoma.
Same
Waited over 2 months for my product from amazon and finally the "shipped" notice came up. Went to post office to get package and no package. Waited another week and still no package. Amazon reimbursed us, but didn't mention over all that waiting time that the product wasn't actually coming. It's not amazon selling products; it seems like amazon lets anyone sell under their name. Been scammed twice now by amazon and they even allowed the seller, of one of the products we bought, to delete our review by reposting the very same product at a higher price.
I had a situation that happened to me. I ordered an item from a 3rd party vendor. It was almost 3 weeks and still no delievery. Even though it said it was delivered. So I went to Amazon customer service. I reported what happened and got a full refund back to my card immediately.
Its showing me from many time....."on the way, but running late"😭😭😭😭😭😭😭
This happened to me a few days ago it said that it was delivered in a secure location but didn’t state what it was and where I’m waiting on my refund to be processed by my bank.
Same. I’m so angry bruh I rlly need the thing that i ordered and I won’t let me get one back
@@Therizzler279 did you get your refund?
Stela S no😪😪it’s okay tho
guys I have a amazon method by which you can get refund without return your product. and the best thing is that it works on every country amazon site. if you want to buy the method contact me on telegram @yourfriend127. maximum is no limit you can order as much amount as you want
@Jason T Stealing from Amazon is one of the best ways to commit robbery looking at it from a moral side. They expect to lose money on lost items and they account for it in their budget. Stealing from them really doesn't hurt anyone.
Thank you very much , it really helped. Amazon ts not user friendly at all when it comes to this.
Some of these delivery people are thieves in some unfortunate cases, with Covid 19 unemployment parcel theft here in the uk has surged .......
NIce video thanks for your help Kaster
They never refunded anything. They said we're investigating. And said it's already delivered. The guy the sent to me saying he delivered, told me he never recieved any package to deliver at my address.
Delivery guy stole my parcel twice. Never delivered it and marked it as Delivered 😠😡🤬 This happened on my both prepaid parcels.
same happend to me just now with 3 things its says delivered and its not there
Finally what happened?
You are absolutely right! I did what you suggested and everything went just as you said it would! Thank you very much; your video helped me 100% !!!
Thank you…
Actually this video calmed me down significantly!!!! WOWMAZINGLY presented
This helped. Contacted the customer care through chat. They are ready to offer refund /replacement. Thanks bro 👍🏻
Mine said it was delivered 10 minutes ago. I haven't seen any truck show up anywhere. My last package which arrives 3 days ago, was in my mailbox because it said it was delivered to it. This package just says it was delivered to me, my address. I'm hoping it's just in my mailbox. Or perhaps a human error, marking the wrong package as delivered and getting things mixed up
Same here I just looked it said it was delivered at 2:58 and I was like what. I haven’t seen any mail trucks and my Dogs didn’t go crazy. I called the customer service and it said my package was marked delivered before it arrived and will be here before end of day Monday so I’m hoping it was just a human error or mistake.
Will they refund stolen packages if its recorded as delivered?
This happened to me. Scrolling down, there's no "Customer Service" option anymore 2-26-22. They removed "where's my stuff" drop-down too.
I went to "a-z guarantee refund" then scrolled way doen and clicked on "contact us". Then click "Delivery, order or return". See if the item is there and go!
Also... They recently banned all my reviews over a 5 star review on an air mattress "surprisingly comfortable" was the highlighted violation!
They rejected a previous review for Animal Peanuts, 5 star review too. I've never used profanity or slander in hundreds of reviews.
That seems to be gone now as well
Happened to me again! second time! first time they delivered a Nintendo switch game to my neighbours house which ALMOST got stolen. had to check my surveillance cameras to find it, 2nd time they handed the package to some random person outside my house and they apparently ran off with it. i'm gonna be cancelling my prime subscription.
Better to send it to a local pick up point. Specially if it’s an expensive order
I got a full refund for a printer I ordered. The message on my account showed left with a resident but did not state which resident I went round and asked everyone they all said no parcel was left with them. I'm just glad I got my money back
Thanks so much for your video. I didn't know how to complain online from Amazon's site. They do not make their instructions clear. So I first complained to them by talking to a bot over the phone. I told the bot that I never received my jeans. The bot said that the jeans would be sent out again. So I thought the problem was resolved right?
Well, I knew there had to be a way to complain online. So good thing I watched your video, because when I did guess what? The bot put down that I wanted my money refunded. I never said that. And it said they would only refund my money after I return the item. How can I return the item that I never got? Amazon clearly was lied and was going to rip me off over the phone. Good thing I complained online. And I also told them I didn't appreciate them lying about what was said over the phone. Now they said they will reship my order. If I do get my order, the "Prime 2 day delivery" is going to take almost a month.
So what did I learn? Never complain to the Amazon bot over the phone. They will lie on you and rip you off.
Just a question, did you get your order at the end?
@@fatemaAlarie3000 yes I did after I complained online. That way I could screenshot the transactions. When I complained over the phone they said they were going to make it right but they really weren't. I believe the package was actually stolen off of my porch. That's the only time I have ever had that happen.
They need to make it mandatory that the delivery driver takes a picture.
the delivery driver would throw in the trash
Amazon said my order has been delivered Monday bit it's literally Thursday and I received nothing! Iam so angry.
My sister ordered me a new 2021 wall calendar with flowers on it that was supposed to arrive on Wednesday last week but never came for some reason and when I looked on Amazon tonight it said that she last purchased the item on December 1, 2019, when in reality, it should have been January 18, 2021. Maybe there was a mixup and the item got sent to the wrong address, or maybe the shipping was delayed or something.
Does this work if your package was stolen because the delivery driver did not follow delivery instructions? I work nights and get out at 10-11 pm but delivery happens around 4pm when im at work. I specifically tell Amazon to throw package over the back gate where I have 2 trashcan against the gate so that it falls on them instead of on the floor. Idk if its a time constraint thing where they have to deliver certain amounts of packages fast but I have had 2 packages stolen already.
Do not say it was stolen, even if you think it was. All that should matter to you is that you didn’t receive it.
Ordered a 1tb hard drive and a new headset and it never came nor shows up on my orders section and my buy again section
i bought a 50 dollar earbuds and never got to see them. damn
gee, amazon needs to pick up the slack and deliver my damn copy of rockman world instead of pretending i never ordered it and *removing* it from my "ordered packages" list!
Just happened to me and I have cameras on my house and they never showed up especially at the time Amazon said it was “delivered”
They said my package was handed to a resident
Nobody was even home
I spent 5000$ on a item never got it !
Thanks for helping I reported I missing my order
I ordered some clothing and the lady that delivered it, came to our door, scanned the item and right afterwards by her words, she got a message from the deposit saying NOT to deliver it. And now I’m stuck with “delivered” on my Amazon page while it’s not. Anyone know what can I do or report such a situation because this is a bit different
I even paid overnight shipping! Talk about boiling blood. Now I have to 2 more days to receive my order...
I'm done with Amazon because I ordered something and, when I go back in to track it it looks as if I never ordered and I know I ordered 😡
I no longer see "Customer Service" at the bottom of the Amazon home screen.
Perhaps your video needs to be updated?
On mobile click on the three lines icon next to the cart , then scroll down to where it says customer service
Just search live chat Amazon on Google and you will find
Mine says delivered at front porch. I don’t have a front porch and it never got here?!
I’m pretty sure I know what happened to me. I have a community mailbox 99% percent chance they probably put in in different neighbors one.
This pisses me off they delivered to another address it shows a completely different house on the delivered picture. Now they want me to fill out some inquiry that says invalid all the time
Can I still do this after 3-4 month after this had happened??? It was over $100 😢 and I never got refund for it
sheesh
in my case the seller actually sent my package worth about 300$ to a completely different state. i hope amazon fixes this or i'm gonna be really mad.
did they fix it
I was expecting two packages What really crazy is that they posted pictures showing 2 packages stock together but I only saw 1 in the mail room and this made believe someone at my apartment stole my package and I got red hot. I called and they said that package is still in transit and will be delivered the next day. They get away with marking stuff as delivered when it wasn't. If I was to do something like this at my place of work, Ill be fired for falsifying document.
Hi guys I know I'm 1 year later but I just saw your video now and I'm never buying anything from amazon again unfortunately my parcel was meant to come today first they attempted to deliver but they didn't then at 10:26pm they told me my parcel was delivered and handed to me at my address which I did not receive at all they didn't even knock on my door so I went to check outside my apartment nothing and I tried contacting customer service but they are useless so I informed the seller but again this is wrong for amazon doing this to the customers
Literally a similar situation I’m in right now. I’m just gonna give up,just my hard earned money thrown down the drain. My package was out for delivery very early morning and I kept checking the tracking number throughout the day and no updates. I check again around 10 PM and suddenly I have a update from USPS claiming they delivered my package on my mailbox around 7 PM,so I go and check only to find NOTHING!!. Even looked around my front yard with a flashlight and didn’t see any package,either USPS is lying,I got scammed,or the delivery driver or some stranger/neighbor stole my package.
This was really helpful. I had no idea of what to do, and have just used your method and it works. Not intuitive at all.
My item was “delivered” and didn’t say where so I tracked the dhl number and it was delivered in South Korea Im so upset rn
My pack is lost, it was supposed to come 10 days ago so I ask for a refund before my package came and from last week I’m trying to contact the seller but he is not answering me, what should I do?
I was expecting a package it says delivered on Amazon and on my address but mailman did not come or any other truck, what should I do
You are right !!! Thank you so much! It worked just as you said. Most grateful.
today they said my packet is in my mailbox. Went downstairs and nothing is in there... support just reordered the same product for me
So i ordered some stuffs on Saturday for a prime delivery on Monday. I stayed home til about 5pm then had to step out for grocery. no calls whats so ever to open the, i come home half an hour later and i see an email that my order has been delivered. I did not know what to do until google showed me this video. Thank you soooo much, they will credit my account
My item shows delivered to front door but never received it and I had got a notification from it when I got home and it wasn't their like it usually be this made me so mad
100% not correct. They often require a police report and then you're stuck in limbo forever.
Very helpful! Hard to find out where to contact them on your own. Good to know be sure to hit "need more help." In the chat got my refund approval immediately. Thanks for posting this. I was frustrated and I'm a pretty smart person. Feels like they make it hard for you to find the answers. Thanks for this help!
my say Held for pickup at carrier location. what that mean?
And what if delivered but incomplete? I ordered 4 Seagate Ironwolf Pro, ~520 euros. I received 3 in a sealed package. Right away I called Amazon (ok, they called me) and I signaled this. Guess what? Impossible to get the money back for the missing item. They require a detailed police report for theft. And another thing, the weight written on the box is not the real weight of the package. The seller is Seagate and the package and transportation is Amazon. Still waiting to be reimbursed! So maybe they are nice in your country, not in France.
please update this video. The customer service tab is not where you describe. Thanks
Go to help in that same place he says to find the customer service then it will take you to a pop up to talk to a bot or get a call.I chose the bot. It was fast and less stress than expected. It works!
🤨🤨🤨 Amazon sucks and won’t help, won’t refund, won’t do anything. It’s really a shit show of a website
I am sorry it didn't work. Or maybe next time you should pick a business where your package can be delivered
Very informative video. Thanks a lot. Just followed your instructions and made amazon call me. They literally called me up within seconds, and all issues was solved over phone.
i dont have prime so i dont see customer service on the bottom of screen wth
I got purple shampoo then eyelashes in the mail yetsurday and the shampoo wasn't in the package and it was open by my frunt porch then today the eyelashes said it was mailed in my mail box and it had no key to open the mail box that had a package in it. Where I live we do have strangers in no mail car and in they're own car and someone has stolen our mail before and then got fired an then got our package delivered a month after. Our mail could be mixed up because peoples mail wa sin ours or they are stealing it 😡
I had order 2 items and 1 of them is missing. Which costs 1736rs but amazon customer service is not helping.. They tells me to wait 5 days... And a investigation team is on it... And you may get refund or you may not... I am shocked 🙀😱 with there cooperation... Do you have any solution please help me.. I too first time faceing problem
So did u get it im really curious
Yes... But after 7 days.. But my problem solved .They refunded me
@@sarojranjansingh3728 Oh ok
If you ask for a supervisor, you can actually receive $20 for the inconvenience.
I received box, but I received wrong item so can I get extra refund!
i ordered something as well and it says delivered and nothing. they didnt even take a picture , and if the item was jus papers or very light they didnt even bother to put it in my sxcreen door, it mustve flew away or something
I had ordered a game with another product which already arrived. But the game hadn't arrived yet and it said it is already delivered.
It said the one delivering it might have updated the screen before it is arrive??
did you ever get it because I ordered a mousepad with my mic and my mic has arrived but 2 days after my mousepad hasnt and it says delivered
@@trapoffical it turns out that the package was somehow stolen by someone
I’m getting a hard time getting a refund of 826.57 because Amazon said that they not responsible for refund or replacement for orders that shipped with third party like I don’t know what nx to do
this video is a saviour love you.
Bro they said it was delivered to my "mailroom" like wut even is that
Deadass😭 I just want my damn package💀
its the things where all your envelope form mails comes in and its usually shaped like a box (mailbox) haha
Big help, thanks!
This actually worked they gave me a gift card and we were all happy
I just called customer service. They handled it quick.
Well I finally had to come here and vent my on going issues with Amazon.
Why do as things get better in one aspect, on the other end of the spectrum
things just continue to get worse. I have not received a significant amount of packages
and I can’t even get a direct line to customer service for some unknown reason. I have
lost money by not even following up on this crap because Amazon is not making
it easy for some unknown reason. As of today I am still waiting on 3 packages 📦
that I have not received, ordered on the 6/30/23. Was supposed to be here on
7/2/23. Today is 7/3/23. 3 packages combined too. I also suspect I might have
a neighborhood thief as well. This is getting ridiculous. I’m starting to get worried
about ordering anything from Amazon in the future. Never been this bad until now.
Their bull shxt automated system is clearly unacceptable. Amazon problems in Columbia sc
I understand your frustration with the ongoing issues you're facing with Amazon. It can be incredibly frustrating when things don't go as planned, especially when it comes to delayed packages and difficulty reaching customer service. Losing money and experiencing delays can be quite stressful. One thing i can tell you is that if they suspect your package was stolen, they will feel it's not on them anymore. They then want you to reach out to your local police. That's why i don't recommend telling them your package was stolen. You can still file a complaint with your credit. Thanks
Hey what should I do if I put in the wrong ZIP code and it's about to chip to somewhere I don't live help please I spent $50 on stuff that I don't think I'm even going to get help please
Hop on to the chat and tell customer service about it
@@KasterRepair ok
This helped thank you
Is it prime that he is using ??
My item says itll be here today an it's been pushed out an pushed out an pushed out. But today it was supposed to be here by 8pm but stil says excepted by 8pm today. An its 9 pm I'm frustrated😕they wont replace my item even though they lost it. It was put on a deliver truck at three am😤 but they refuse to replace it even with my screen shoted proof😤all they will do is refund me I don't want a refund I want my products😤I've never gotten a replacement before this is my first insistent with them so theres no reason it should be rejected for a replacement😤
Says it was left in my mailbox (my mail box has a lock on it that only me and the postman can use) it was not there.
Some delivery guys are very careless and literally drop packages out in the open when they are supposed to call you and get the directions. So when it get stolen you are not responsible. They are and you should contact amazon
How about you not received the item and after that they close my amazon account how can I returned or refund my item
So you never received it and you wanna return it ? i don't get it
Had multiple orders not get delivered and filed a chargeback. Visa wants to side with amazon and screw me out of over a grand. Ups and FedEx deliver fine but not amazon.
It appears your review had feedback on the seller. Yes it did, they didn't deliver product. But somehow Amazon figures it my fault and how dare you challenge our suppliers
So helpful…thank you.
Help, mine customers receive keeps saying to file a complaint to the police
Thats why i said in the video not to tell them i was stolen. Or maybe its a very expensive product.
Amazon site indicates my item was placed in my mail room. I don't have a mail room. Amazon website offers no help...just going around in a loop. I've tried all of the options. Nothing works. Amazon site advice is to contact carrier and lists 25 possible carriers. So I'm supposed to call 25 different carriers to see who supposedly delivered my 15 dollar ball of wool that I never got? Nuts
What do you do when it says you have to pick it up on ups
They wanna make sure its you that picks it up. Go get it
What if package got stolen do I just say I didnt recieve it and will they replace it?
How do you know it got stolen ?
@@KasterRepair nothing arrived so either it got delivered to the wrong home or someones stole it. It's getting replaced so its okay
I bought headphones and they didn’t show up till months later
I had received my package and it was open and my item was missing but I did receive the other 2 items
Thank you so much ☺️ i could recive my money back!
I order a blue yeti bundle which has four-item, but I am missing one of items which is the arm stand.
Here is the link-Blue Yeti Microphone (Blackout) with Knox Boom Arm Stand, Pop Filter, and Shock Mount Bundle
Anyone can message me on what should I Do?
Go back to the listing and do (Command+F on Mac) and (Ctrl-F on Windows) the Type in "Not Included" if nothing comes up, try "sold separately" if nothing, then you should get in touch with customer support and tell them your order in missing some items.
My baby brother bought a Nintendo switch about 340 dollars and we tried to cancel it. It said it came and never showed up we had to call 5 times and they all me gave me the same bullshit wait 48hr for someone to mail us never happened didn’t get the item or the Nintendo
Came to the video mad left laughing 🤣🤣🤣 comment section wild 🤣🤣🤣
Fiz uma compra de 2 vacum e era pra chegar em agosto mais até agora não recebi nada fui roubada
THEY HAVE CHANGED THIS! CAN'T GET IN CONTACT PERIOD! VERY PISSED OFF!
I just tried and it works still.
Using a VPN will fix that issue.
Basically if you reach the support team from the US or Canada you will see everything 👍
i am ordering dAm Ordering Amazon Delivery Has Not Arrived How To Return My Orderelivery is not come how to return my order 5 items 3000-00 rs order i am customer care contact no answer
I was just excited for my first led strips😭 why do i have to watch this instead of how to put led strips
So irritating they even sent a picture of where they left the items on my porch someone must of stole it 😐
At least you got your picture all i got was getting 7 stops away from me then no further info says delivered but no package
Bro they said they left my ps5 in the mail box
One question
What if u recived your order an you got your refund for the item
What can happen ?
You are fantastic!!!! it help me a lot!!!!
My packages keep getting delivered 17 miles away.
This made me frustrated my package said delivered at Front porch but not there
Not sure about USA but in UK this ain't happening. No package = no refund.