ฝัง
- เผยแพร่เมื่อ 14 ธ.ค. 2021
- An Arkansas server says she was fired after getting a $4,000 tip from a generous table but the restaurant is disputing her claim. NBC News’ Maura Barrett reports.
» Subscribe to NBC News: nbcnews.to/SubscribeToNBC
» Watch more NBC video: bit.ly/MoreNBCNews
NBC News Digital is a collection of innovative and powerful news brands that deliver compelling, diverse and engaging news stories. NBC News Digital features NBCNews.com, MSNBC.com, TODAY.com, Nightly News, Meet the Press, Dateline, and the existing apps and digital extensions of these respective properties. We deliver the best in breaking news, live video coverage, original journalism and segments from your favorite NBC News Shows.
Connect with NBC News Online!
NBC News App: smart.link/5d0cd9df61b80
Breaking News Alerts: link.nbcnews.com/join/5cj/bre...
Visit NBCNews.Com: nbcnews.to/ReadNBC
Find NBC News on Facebook: nbcnews.to/LikeNBC
Follow NBC News on Twitter: nbcnews.to/FollowNBC
#Arkansas #Restaurant #Tip
No wonder people are quitting their jobs. Business owners, specially in the hospitality business, are abusive.
Especially*
Or think they can talk to you any kind of way with insults, no job is worth it
true fact
They commonly split the tips with other employees. Its company policy , nobody is supposed to break it. If she breaks their agreement with eachother, what is stopping other people from doing the same.
@@jimmoriarty4530 Waitresses barely get paid anyway. That’s always been a stupid rule to me.
Translation of the owner's words: We definitely fired her because of that tip. I just never knew it would blow up in my face like this. So I'm just gonna say that it's company's policy to not disclose what really happened because that would mean digging my grave even further.
BINGO.
🤣🤣😂🤣🤣
TRUTH
Ding! Ding! Ding!
Hahaha exactly what I heard as well.
His wife's slight smile when he said she wasn't fired over the large tip... She knows he's lying.
Yup, it's called Dupers Delight.
The customer, who planned and prepared with his colleagues to give a big tip that night, said he had called and checked the restaurants tipping policy.
The owners say that customer lied.
I know who I believe.
@@athorpe1937 I work restaurant and one of the things that we never do is call a customer a liar. Even my managers don't do that. If someone calls and asks a question, the manager will say that the question was asked. Both the owner and his dumb wife, are lying and the grin proves it.
That's exactly what I noticed!
I would’ve laughed in the managers face, said “I quit”, and walked out with my tip money. It’s the principle. You can never pay me enough to be disrespected and treated like trash.
Agreed
Hopefully she took that tip money and backhanded the manager with it before she walked out
Crazy how people have to bless others in silence just because of reasons like that.
I think you should know that it takes two weeks to quit unless you don’t plan on going back for good or having them on a résumé and I think you already know this.
Nvm the comment is two years old
Those owners see like straight up liars. Their story doesn't make sense. It's clear they are trying to save face cause they were called out on national media.
They called the customer a liar, basically, like why should we NOT believe the guy trying to be nice is lying, but instead the owners who just wanna steal tips to pay out their other servers?
I don't see the problem here. They took the money from her to pay the rest of the staff too. Not like she is the only one that was working hard that day. She just happened to be lucky to be serving them so I see no issues dividing the tip money with the rest of the staff.
@@Name-jw4sj if they wanted the the rest of the staff to have part of the tip they would have gave them money themselves. It was her tip that her and the other lady earned I don't think it's fair that they have to split it because if it was lesser tip or a what you consider a regular tip there would have been nothing said. Shame on you and those greedy restaurant owners.
@@Name-jw4sj the owner wanted the tip money to throw a party for himself that clown lie so ya keep on defending people like him
They commonly split the tips with other employees. Its company policy , nobody is supposed to break it. If she breaks their agreement with eachother, what is stopping other people from doing the same.
By the fact just these two ladies had to serve 40 guest is overwhelming. She should file a complaint of wrongful termination!
@Dead Memes tell me you've never worked in a restaurant without telling me.
@Dead Memes First off, The History of Shared/Pooled tips Must be established. Of which the Restaurant Can Not do as so far 4 employees and 1 ex employees has stated that the Practice was Never used before this event. Secondly, bartenders and Cooks Do Not Get tipped out. You ever been in a Kitchen bro?
@Dead Memes wrong , bartenders and cooks are paid far more than servers . Tip sharing is wrong.
This is no biggie for experienced servers. I have served more as a single server and I loved it cos I got the whole tip besides my busser!
@Dead Memes in ark min wage is 10hr...so cooks are getting at least that...while servers get 2.63 hr. Rules regarding tips is on wage & hour website.
If theres any tip share it's done with tipped employees...because the pay taxes on tips.
If servers are giving other employees a portion of their money ...its between them( for appreciation) the server claims tip and is responsible for the taxes.
The restaurant owners are disgusting. Keeping a portion of the tip not meant for them sounds like pimping 101. Glad we see their faces. I would not give them any patronage.
@Carl Jacobs They won't but the yelp reviews will miss them when they close down.
@Carl Jacobs yeah but they need people for their restaurant to survive😂 so umm they do need us or their won’t be a restaurant.. sending bad reviews on yelp nnnooowwww
you cant read? They did not keep the tip. It was shared among all the wait staff.
Ancia Gabe. That's a bs smoke screen. That statement simply means SOME of the tip is distributed. The owners take an undisclosed percentage (could be 20% or 90%) then "distribute" the rest to employees. That's why when asked, the owner states they never told the tipper that the money goes to the server.
Your problem is you're approaching this from the perspective of a person with common decency so that's how you interpreted the information provided.
@@anciagabe7804 You can't hear? They clearly said she would have to share with the ENTIRE staff (not just the waitstaff).. this would include management, cooks, and others who's wages aren't supplemented by tips.
Just awful, these owners should be ashamed of themselves.
She earned that tip, it’s hers.
I wish them a speedy closeure!!
@@avarmauk we have enough
@@avarmauk Weird how the owners don't want to give out any information.
@@avarmauk what other info do you need?
@@V1N_574 we need proof. That’s how these things work
@@avarmauk proof of what exactly?
The name of the restaurant is called “The Oven and Tap,” located in Bentonville, AR. Absolutely disgusted by the management’s behavior.
They're going to lose a lot of business with poor yelp reviews. I don't care.
Thank s for that info. Show them what we think of them!
PLEASE spread the word so we can hurt their pockets. That’s absolutely disgusting!!!
Leave a bunch of bad reviews.
Time to leave the reviews....
The restaurant owner's behavior regarding to the waitresses firing was utterly disgusting. It was obviously clear that the owners wanted a piece of that tip money. If the owners of the restaurant wanted the waitress to keep the money then they should not have made a big deal about it.
Very obvious 🙄 That restaurant needs to be boycotted!
Time to boycott
While I’m happy this woman got her gofundme money and found a new job, it’s not as simple as you’re making it out to be.
When you tip the waiter/waitress serving your food, remember, there’s someone in the back that had to cook it. There’s also someone washing the dishes so that there’s actually plates. There are a lot of people involved in serving you, but you only see one person. This is why, generally, wait staff share their tips with everyone involved and it’s why restaurants in most states in the US are able to pay such a low salary.
It’s no different in this case. There was a guy in the back, running around like a mad person, cooking 40 meals, 40 appetizers and preparing 40 drinks. There was someone in the back washing dishes like a mad person. No doubt, there was more than just these two women bringing out meals for 40 people. By giving a $4k tip just to the waitresses, everyone else involved got cut out from the generosity of the diners.
@@dontbanmebrodontbanme5403 The only problem with your logic is that they gave the tip to her after they found out what the owners were up to. So they took it back and gave it to her and not for anyone else.
You hit the nail on the head 👏
Why would you risk your business for just a tip? Now they are certainly going to realize this was a grave mistake.
hopefully their greed and pathetic behavior is coming back to get them😁
Workers dealing with this BS and business owners are wondering why there's a labour shortage.
"She wasn't fired for getting the tip, but we won't tell you why she was fired." Yep, sounds about right. Happy to hear she was able to keep the money and even got a new (and hopefully better) job. The fact that they fired her over this during covid and literally two weeks before Christmas speaks volumes. I hope they enjoy the PR hit this probably took to their business.
The audacity of them to think they could take HER tip and have a say over how it should be distributed when someone else gifted it personally to her alone says all I need to know about them. We all know why she got fired. Unfreakinbelieavable.
Not surprising that such a sleazy person would also be a liar 🤥
I agree they're absolutely horrible for firing her because of greed because it's Christmas but covid has nothing to do with it nobody's suffering from covid anymore there are plenty of jobs out there please with the covid
For at will employment states, you can be fired for any reason as long as it's not an illegal reason (wrongful termination), i.e. discrimination, breach of contract, etc.
While I don't know if being fired for a tip dispute is illegal or if what happened is in line with their tipping policy, the problem is that employers can make up whatever legal reason they want that she got fired for and generally it'd be pretty hard to prove otherwise.
But while they may not face legal repercussions, they do take a huge PR hit and are probably getting review bombed right about now lol
@@SuperTamig Actually my family and I are suffering from it right now. Two of my relatives got it, and have no insurance thus needed help from the rest of the family to pay for hospital bills. I have to be a caretaker for one of my uncles because he can't leave the house due to this new variant. I also need to be wary and can't get a normal job because I'm a recent heart patient and if I get covid, I'm a goner.
Never assume everyone has the same exact situation going on. It makes you look inept.
The waitress was not technically fired for wanting to keep the tip, she was fired for disclosing to the tippers that the restaurant was taking 80% of their money.
The owners are greedy liars and we need to punish their restaurant mercilessly.
True
Well said
“Oven & Tap” in Arkansas is the restaurant’s name! I’m writing a review now and telling everyone to go see this video
Go ask them mom policy what 🤡
Last i checked these restaurants dont follow the minimum wage laws so they have no place taking a percent of tips.
LOL guy owner "she wasn't fired over the tip" other lady owner "they didn't even call ahead to ask about our tipping policy" ....I thought that wasn't why she was fired?
The person who arranged the tip had checked with the place to ensure that the entire tip would go to the server and that it would not be split. This is a lousy place that wanted to use this gift to the waitress and give to the rest of the employees of the store instead of manning up and doing it themselves. Disgusting!
This happens all the time...In my town a waitress had her car stolen some of the customers tip her $3000 to buy a car, she was a single mom with 2 children. The owner wanted the tip and when she said no she was fired. Once the news got out on what the greedy restaurant owner did the nearby restaurant hired her with better wages, the greedy restaurant owner lost much business and put out that they were following tips guidelines. greedy...!!!
Geez, tip 'guidlines' are that you tip out your chef and bar tenders ... Not other waitresses (unless they HELPED OR RAN YOUR FOOD) ... But not managers
Managers are paid minimum wage or higher
The owner does NOT want the tip. The owner wants to split the tip with the rest of the staff! Stop making lies!
@@Name-jw4sj stop being sped….This was in Arkansas and federal law says tip sharing is illegal unless the server is willing to share but no one can force/threaten her to. Simple as that look up the facts before you think about @ing me some bs thank you👌
And he speaking like he knows the owner, this must be the owners burner account to try to save face 😂
That restaurant is full of crap. It was her money and I'm glad she kept it.
She tried to use her white privilege card to keep the whole tip for herself but the restaurant does not accept that card.
😂😂
Review bomb the restaurant
@@ReeseL4D are you a bot
@@GuyWithAPS5 lol
@@melonie_peppers maybe. are you a white?
She will soon realize that getting fired from that abusive workplace will be the best thing that ever happened to her!
Later, karma can make the owner get what he deserved for abuse and greed. His greed kills him.
This happens every year. This is really just a statement to how selfish we are as a country. We cannot just be happy that someone want to show some appreciation. It usually happens around the holidays. I personally think shared tips are a joke.
She won't have trouble finding another job as a waitress. The video speaks for itself. Shame on the restaurant.
Restaurant did absolutely nothing wrong. They took the tip money to pool with the rest of the server staff. That is common restaurant policy. Yall just mad that you guys read the title of the video and didn't even bother to watch the whole video. You do know there are always two sides to every story.
No restaurant will want her because she will display the same kind of selfishness of not wanting to share tips with other staff.
@@dewamunaji you know this restaurant never shared tips before right 🤦 once she got that money they tried pulling some b.s. I would have walked as well
This gal needs to jump in her car & keep AR in the rearview mirror, drive to Las Vegas & get a decent job that pays real money where servers keep their earnings & tips (in 'Vegas, they're called tokes) & the casino doesn't rip you off like some small town hustler.
@@Name-jw4sj too bad. Cry more. This money was gifted with the intent to give to her specifically. That's why most of us do it.
Even when the owners did the interview you could see the spite and hear the malice in their voices. That woman speaking was just vile. She sent out all kinds of hostility vibes. Girl deserved it, don’t be a jelly beetch.
So much evil coming out of someone with no lips!!
I didnt see it? Maybe you can see in infra red?
@Broke schlo I busted out laughing at jelly beech🤣🤣🤣🤣 f’n hilarious
I don't know about jealousy, but I certainly saw deception in the female proprietors eyes.
Yup. Waitresses are underpaid to start with then they wanted to only give her 20% of her tip? These people are vile.
Can’t get over how smug the owners are, wow, so she just happens to get released after this happens and it’s totally unrelated to the tip…. Riiiiiiiiiiight 😒😒😒
My family and I have lived in this area for a very long time. Good to know where NOT to go.
Not only are the owners of that restaurant evil, they are also liars.
They are total scum. And the lady looked so angry and bitter while she "explained" that they didn't call ahead to see what their tip policy was. So first she lies about why they fired the waitress, then she lies about the customer calling ahead. Shes out of her mind. They have some nerve to show their faces.
They're white so....
@@GameChanger597 a bitc* plain and simple
They aren’t evil lol
Exactly look at trump, totally evil.
I love how everybody is sticking up for the real winner here. Those employer's don't deserve workers like this. I hope the fact that this is going around, shuts that place down!
True
A lot of people in the comments are taking the side of the restaurant. Those people are all scum.
Shut that brokeass restaurant down
@@mopes2713 I'm willing to bet it's some kind of damage control by the restaurant. They are probably trolling through comments to save face. A dishonest business like this has no boundaries.
@@mopes2713 oh stop crying already
“She wasn’t fired coincidentally for getting the tip but we won’t tell y’all how low key jealous we felt and hurt inside to see that money go to a peasant”. “She has to share it with US and the rest of the staff”.
I'm from TX, waitresses here make like $2.30 an hr + tips. Having experienced waitressing myself, tips are what makes the weekly paycheck. I'm not even sorry, I'm not giving my tips to anyone who didn't help me wait on that table. They would have had to fire me too. That's 1 of the craziest things I've heard, in a minute.
@@monicasaenz141 The kitchen staff makes way more a hr then waitresses. They can easily make $10 + a hr. So no I'm sorry I'm not sharing with anyone who did not help me wait on that table. I don't see where that can leave bad karma. That's the waitresses/ waiters job , wait on the customers, keep em as happy as you can and accept what ever tip they see fit. If you do your job well , you usually get tipped well 🤷♀️ If the cooks wanted tips , they should have been waiters/waitresses. End of story
I bet they wanted to use HER tips to pay the wages of other servers, in order to avoid paying staff from their own pocket
absolutely. very smart never thought about that.
I believe it
Technically the owners wanted to "split the tip" with the other servers/ restaurant workers, so everybody would get a tip. However, the owners were in the complete wrong here.
@ me homies, I got time.
Or keep for themselves- people are selfish
That’s exactly the way I heard it explained in another article. A tip is not meant to cover their payroll, it’s a gesture of gratitude to the servers. They should pay their employees properly and the tips should only be a bonus for attentive service.
Greedy employer! Sounds like her moving on from this place was actually a blessing. Good for her. I hope she’s doing well.
I hope she can get some skills under her belt and stop service. I did it for 35 years.im burn out at 55
@@laurayoung8001 thank you for your service. It's a very thankless job
Here's my point of view coming from a family of sisters who worked hard as bartenders relying on tips to feed their kids, and now my niece owns a successful bar due to her mother's hard work. These owners
Should be fired for their arrogance in jumping to dismiss a worker over this. Rather than fire, they simply should have pointed out that the next big party would go to another server in the future. And this server should have shared at least $1,000 from her tip with her coworkers who helped her do a wonderful job. She could still go home with $3,400 and none of this would have been that sensational. The only losers here are these two owners who probably wanted to get their hands on that money for their own.
I disagree that she should have given $1,000 to her coworkers. It would have been nice of her to do that, but ultimately it's her money and she doesn't have to share.
If they don’t have a tip share/pool policy she doesn’t have to share anything other than her normal tip out. She is not responsible for the restaurants Payroll. This is nothing more than jealousy and Greed. If she got tipped $50 would the entire restaurant have their hand out? If that manager wants to hand out “bonuses “ he can do it out of his own payroll . Not a waitress tip.
There’s no gray area for this, they fired her over the tip and I guarantee the restaurant wanted a share
The way greedy assed owners get their grubby mitts on tips these days is DISGUSTING!!! I DONT tip business owners I tip the servers. If I find out that a restaurants owner gets involved or tries to lay their greedy meat hooks on the tip I gave my SERVER, I stop frequenting that business.
Exactly!
How much you want to bet they used HER tips to pay other servers, just to avoid paying staff from their own pocket
Exactly! Greedy and greasy meat hooks..., 😎🥃 Cheers.
The owner does NOT want the tip! Why are you guys lying? Did you guys even watch the video? The tip was suppose to be split with the rest of the staff!
@@Name-jw4sj that's illegal. Stop your BS. Nobody believes these liars.
This is why our future may be without restaurants as we know them- they straight up treat their best staff like crap! They should have allowed these realtors to give special holiday tips to their servers, without interfering. I'm certain her new job will be better.
This is why our future may be without restaurants as we know them? Do you know how often this happens? Almost never. To say something so rare will keep restaurants out of our future is just plain silly talk 🤣
You are Correct
I don't understand, if every person gave a 100 dollar tip that would be 44 people, how many waitresses helped that group, was the owners splitting the tip among all waitresses and is that the policy, many restaurants pool the tips and split them at the end of the shift, were the owners keeping part of the tip for themselves? Did the realtors not even think how it would make the staff that also helped not to get any of the tip?
I do agree, pay your waitresses well and don't allow tipping.
@@karimabraham7535 Isn't that what Afaganastans and Government want? They did buy almost all the hospitals, almost all the gas stations, most the fast foods, furniture stores etc that's why when you go to buy something at Walmart click it and the price is then higher. I almost forgot the unemployment, social security office, and cable companies not to mention Netflix. They got paid to come here, get everything free and don't pay any taxes, And they have Specific Government doctors that have Government Insurance. Obama's former secretary goes from State to State collecting money from our Insurance but we don't get the proper care. It's so heartbreaking for our country. God doesn't like Ugly and can take anything taken from someone else. He wants people to help the less fortunate and only he has the right to say when it's somebody's time to die, not killing and torturing like the Quran says for them to do. I knew someone who read it but would read the Bible after and Cry because he said how they would tourture everyone especially Christians. I'm praying to God for everyone to be free of this war brought against us.
@@SC-mc9bh you’re a weirdo
Only the waitress and anyone else who waited on the large group should be getting the tip. Period. Not the owners, not other servers who did not wait on the group.
While I understand restaurants have a tipping policy, I really thought that the tip is for the specific server it was given to. I would tip a server because of his/her service and I don't expect it to be shared with his/her co-workers.
The manager's story is bogus! The big tip was not a problem but yet she was fired several days after. I don't believe it to be a coincidence. God bless the gentleman that not only gave her the tip but started the GoFundMe for her. He really cares and is generous :)
The manager saw the money sign and didn't care that a customer, who paid a lot of money for the dinner, wanted the servers to have the money.
THIS is prime example of why so many people are quiting their jobs.
I'm from Mexico and walked here and I like taking jobs that people quit. More money for me
@Juan manuel Pilo you missed the point
@Juan manuel Pilo yo I'm actually black. What does your reply mean? I'm just trolling for youtube content.
@Juan manuel Pilo the point is people are quitting their jobs because of bosses that try to steal and or are corrupt. If they wanted her to share the tip they could have asked her. But Instead they tried to take 80% of it ,??? Dude , how is that fair? No I’m glad she got a new job and some more cash in her pockets.
@Juan manuel Pilo exactly what I said , bad bosses , now sit down
“She was not fired due to the tips”
“We don’t discus the individuals due privacy”
While he discusses it.....
They discussed their own policies, but not the specific circumstances under which the server was fired. If you get fired from a job and go try to get a new one, this same practice prevents your old employer from tainting the opinions of prospective employers when they call to ask about the employee's work experience.
So if it's not okay to disclose those details in one situation, it's not okay in the opposite situation. Just how it is everywhere I've ever worked. 🤷🏽♂️
@@slipp3ryslop3 they literally discussed her, and then made up an excuse as soon as anything more would make them look bad. That's Hella nieve to think they didn't. Legit obv af to me.
Good point!
Labor laws
she was fired bec she didnt wana take the covid jabs PERIOD
One time we had an accident in the parking lot at my work. Both vehicles were stationary and was partially blocking the entrance to the drive through. Prior to working there, I was a traffic controller for a hotel and already had knowledge on how to handle a situation like that. I volunteered to go out and assist the drivers along with the traffic coming into the drive through. I was out there for about two hours, and towards the end, the wife of the man I was comforting (who was in the accident) came up to me and tipped me $100. She thanked me for staying with her husband while also making sure cars were able to get around and make it less stressful. My manager saw what she did and when the women left he insisted I give him the money and said "your co workers will thank you for this tip." I probably only saw about $5 dollars of that after it was split between co workers. I was pretty upset.
Everyone saying she should have had to split the tip with the cooks, and bartender, and other servers are wrong! The cooks and bartender are paid a mandatory federal minimum wage or higher, that's what they live on. Servers are paid a minimum wage 3 times or more less then the federal minimum wage. Servers live on tips. If they normally never shared tips with all staff working on their shift then just because this amount was exceedingly large she should not have to share with ANYONE other then the one other server that served that group with her. Period.
I moved to Europe 5 years ago. So far the servers and kitchen staff I've seen here all get paid well. I tip well anyway because I'm from the US and that's just what I've always done. But the restaurant staff are always surprised and often politely refuse to accept it.
If the US would simply pay living wages, these fights wouldn't be necessary and greedy business owners wouldn't have so damned much control over the economy.
You shouldn't have to depend on "tips" to live. That's another sign of a disgustingly backward society.
Exactly!
In Europe, you are usually charged 15 percent up front for gratuity. This is why the staff was surprised. You tipped twice.
@@carinwiseman4309
Where would that be?
Not here in Germany.
How much do they make in Europe?
I worked as a server and we had a downtown location that was very popular to tourists and often times Europeans would come in and rack up huge tabs and not tip because they weren’t aware that servers here make nothing hourly like they do over there. I was on the unfortunate side of it multiple times
They shouldn't have announced it if they wanted her to keep it. Even further, I don't believe the owners/managers at all.
rotten people
Me either.
She has to report it, as a tip it is taxed and you have to report all of your tips. 4400 cash is a wad and someone would find out and tell on her. The IRS assumes you get 8% tips and if you don't report tips or report under 8% they might investigate .. but billionaires and other rich people get a free pass on their taxes. Ronald Reagan did that.
@@shihtzusrule9115 true as I was a waitress and bartender during Reagan.
It's time for America to be aware of the damage the Goons of Prevarication have done to us all
Why not? Thw owners never wanted to keep the money, they wanted it split amongst the staff.
I've worked in service 35 years. I was tiped 200$ and was asked to share it with my co-workers, as they helped me bring out the food. We're talking 60 people they pre ordered, I did hand over 20 to two coworker and the 10% to kitchen so now my 200$ tip was 120.
Service is a hard job and employers walk all over them because well here in Canada under the employment act service falls into general labor, and they can fire you for, calling in sick, going on preplanned holidays, not PAYING for mistakes, like if I for got to add something on the bill I had to cover it, or breaking dishes, or eat and runs. These are all things I have been fired for or paid for to keep my lousy minimum wage job because I need to support my family. My boss took two dollars from me because I forgot to add an egg roll to the bill. Her words to me " what are you going to do with two dollars."
My answer to her " buy eggs so my kids can have breakfast."
Oh the stories i have.
This is exactly why people are quitting by millions each month and good for them.
Do not put up with any more abuse. It’s now or never.It’s time for big changes.
I’m working 2 full time jobs myself but I do support others that say no more putting up with BS!!!
This doesn’t surprise me as a server for over 25 years the last restaurant I worked at charged the servers 3.5% of every credit card sale. Basically making us pay the credit card fee for all credit card fees. I left that restaurant in Columbia Missouri called Glenn’s Cafe inside of The Tiger hotel. I feel the customer should feel wronged and the poor server. If they did stuff like this there is always more. Thank you for this story
That's most likely illegal.
What you described is theft .
Legally they can only charge the server 3.5% on the credit card tip amount. If the 3.5% was on the entire bill, that is illegal.
This is why I pay my server in cash. This some bull!!!!
That's illegal what they did
She was let go because she told the customer what was happening. I've had the same experience (not even close to $4400). I did 100% of the work for some customers who were in the establishment I worked in for about 8 hours. No exaggeration, 100% of the work. They went to tip and my boss took 100% of the money. I told the customer the next day and then I got reprimanded.
Sorry to hear that. The waitress have to relay on the tips. I hope you find another job
@@ryandiggs750 thank you, that was very kind of you. Fortunately, that was a decade ago and have sense found employment at a place I love and have been for almost nine years.
Thats great news
@@ryandiggs750 :) I think so, too. I feel overwhelmingly blessed.
This is true.. customers should know here there money is going!
They have zero shame speaking their "Tip policy" and unable to speak about an actual reason of why the waitress got fired. Disgusting, their face telling us that they did nothing wrong with stealing minimum wage hard worker's money
I made a huge tip when I was at PF Changs in Chino Hills, CA. The servers told management and they told me to share the tips. Well after being miserable I quit and eventually PF Changs was sued and I was able to get a settlement for the exact amount of the tips I earn. I understand this lady and it’s sad how people become greedy then they threaten you.
I'm glad how you got out of that place instead of allowing them to screw you over.
Over the years, I've realized how greedy some people are, and how they become envious over very petty things. When I worked at McDonald's, I've had coworkers demand that I split tips as low as $5, and eventually people got so envious of each other for getting tips from customers that management banned tips. And these tips were usually under $10. To this day I still wonder why they didn't bother to just put a jar out? Personally, I still accepted tips, but did not let my coworkers know. In the future, if you are still a server, it might be in your best interest to lie about your tips. For example, if you receive a $1,000 tip, just tell them you got $20
Owners don't approve of customers liking "the help" too much. Makes them jealous. Says me, who was fired from catering because I used to rack up tips while the others evaded responsibility.
Ya I had an older lady boss that hated all her regular old men were taking a liking to me so she would embarrass me over petty things when we were a full house. She would come down just to do that I ran the floor by myself. Only time she came in was to get into my tip jar and be mean. Rest of the time she never showed up once a week if that.
The owners look like the type that would STEAL her tips for themselves!!!!
It’s so ugly. They fought with her over $4,400. Makes them look like paupers.
So true
Their people (Wonder breads) have a history of taking from others for their own benefit.
@@somewhereinsouthamerica5829 even their own lol smh
Most restaurants owners do just that
I love how BITTER the restaurant owners are. They are BIG MAD. The server made out with almost $10,000. So good.
As soon as they says that no one called to verify the tip policy, I knew they were full of 💩. Restaurants are usually busy and anyone could have answered the phone and given the tip policy.
I saw an article about this a few days ago and I had to laugh at it because of the idiocy of the restaurant. The waitress got fired because she told the customer most of her tip was taken by the restaurant owners. The customer demanded to the owners that she keep all the tip and they respected that wish, but now they're upset and I think they wanted to sue her because they are doing worse in business now and keep getting stormed with bad reviews and being slandered as a place that treats its employees horribly. I love the irony in that, they're getting what they deserve and they know it.
it's not slander if it's true
I wonder if the other employees threatened to quit en masse unless they were given a cut of her tip.
@@deadparrot5953 I believe the others that helped serve were given a portion, but that was fine by her
Thats the fastest way to close down your business. This story could have boosted their reputation but they decided to be greedy.
Boycott the restaurant
It's time to cancel the restaurant.
Taking everyone’s tips and splitting them among employees has always been an idiotic practice. If I were a waiter, and I busted my butt on a table of 6 while the one next to me had two people, and she only came to their table twice during the meal, why should I have to give her my money!? It’s completely bs, and shouldn’t be allowed to happen in any restaurant
I work in Back of the house in the kitchen at a restaurant and if servers never split up all the tips back of house would get nothing I understand and respect the hard working staff who serve our guests but you can't expect to get way more money then the rest of the staff because you got more tables then the others it's a team effort working in a restaurant trust me you are contributing to your work family. Everyone should be contributing anyways if they are not then the management team needs to fix things
(Edit) apparently everyone is flying off the handle with my comment servers where I live Only make like a dollar less than minimum wage but that is also because I live in Canada Ontario where we pay more tax on everything clearly where you all are living they under pay waiting staff it's extremely messed up and criminal imo hopefully this helps people understand my message more clearly. As for this woman who was supposed to receive this tip I wish her the best and I hope things pan out well for her
@@GENOMEFOX Servers rely on tips they don’t get paid an hourly wage like cooks. I’ve was a cook for years, and yes sometimes the server would make more then me on a particular week but that’s what they live off of. Unless you give the servers an hourly wage too , sharing tips don’t make any sense.
@@GENOMEFOX kitchen staff is paid a wage. Wait staff has a completely different pay structure. Typically the restaurant pays wait staff $2.10 an hour legally by law because the Tips make up the difference. There is no obligation to split tips with anyone. If they toss you something, it's done out of kindness.
Some restaurants collect the tips for the servers and then they settle up at the end of the shift. They're required to record the tips received for the IRS. In the case of a $4400 tip the restaurant could/should withhold 25% for gift tax.
Because tipping is WILDLY discriminatory. Studies have proven it has almost NOTHING to do with service and mostly depends on the pre-existing habits of the customers. Men are tipped more than women and white people are tipped more than PoC. Pooling tips prevents that from happening. Unless you are okay with that?
Servers have to rely on tips?
All I hear is, servers rely on me. I don't get the food out fast enough? No tip.
Burned, no tip.
Undercooked, no tip.
It doesn't matter how many times u refill there water, they not leaving you anything unless they eat.
Besides. It's usually split between whoever helped + BOH, not between the whole shift/whole staff. To get 25% back is ridiculous tho. That I can agree on.
The lying owner's restaurant is called "Oven and Tap" in Bentonville, Arkansas. Shame on them for firing her, and lying to the people!
Thank you! I'm in Arkansas and wanted to know the name. Either I will not go there or maybe I will and make a tadoo about tipping MY server. I waited tables for years when I was a young single mom. If you work hard and give good service it's actually good pay. Better than entry level office work! And everyone I ever worked for was proud to have a good staff! Because even if good food comes out of the kitchen if you can't get your tea refilled or another beer while you're eating it folks will forget all about what the food taste like!
Thanks!
Thanks for the info
Thank you!
Canceled
Another news station covered this in its in depth. Servers are to share a small portion with kitchen staff and the bar for taking part in the labor. The tipper told the server to keep it for herself, which she did, against the restaurants policy.
If the whole staff helped with that 40 person table then they all should have split it. There shouldn't be an issue!
Didn't they say that she was helping them the majority of the time?
And didn't they also say they wanted to give it to HER specifically, without pooling it with the other workers?
They definitely fired her because of that tip that the customer had took back and had given to her privately. They were going to give out her money that was a gift to othet employees and keep some for themselves. The server would've gotten $880 ( 20% of $4,400) and the other employees would've gotten about 5%-10% of what was left. Any remaining money would've went to the owners. I used to be a server. All places do the tip thing differently but for most places they all put their money together and divide it equally. This is just a sneaky underhanded pratice restaurants do to not pay their employees at least minimum wages. And they wonder why people in that profession aren't going back to work. They just don't realize that they just cost themselves soo much business from future and regular customers because of this.The owners appear to be nothing but liars and thieves.
Dude.. everybody used to be a server. And all restaurants pay less than minimum wage. Half minimum wage to be exact 👌
@@tbishop4961 not everybody 😂. And waffle house only pays their servers $3.25 in Texas and they all have to put all their tips together at the end of their shifts and split it with each other and with the cook who gets paid about $2 more than them. The only one who really gets paid is the manager and assistant manager
@@michealjaye283 there is zero chance a restaurant is paying less than exactly half (except those Mexican and vietnamese restaurants that pay cash under the table)
The IRS would know immediately if waffle house was doing that🤦♂️
As far as tip sharing.. some places do, some don't. They tell you that when hiring
@@tbishop4961 actually waffle house does here in Texas. I worked there when minimal wage was $7.25 and our pay as a server was $2.75 plus tips. On days I was a cook it was $5.25 an hour. The next time you visit or know someone who works at a waffle house ask them their pay rate. You'd be surprised
@@tbishop4961 it actually depends on the state. In many states the minimum hourly wage for servers is $2.14, but in my state they are actually paid the standard minimum wage (now $10/hour). It seems crazy how low the minimum STILL is for so many. I feel bad for the weekday servers at slower restaurants in those states. Some days are literally just NOT worth their time, and yet these restaurants require servers in order to function and maintain quality customer service...
“The Oven and Tap” …..I would never give them my patronage. Really gross behavior on behalf of their management.
I doubt you were going to in the first place, so no big loss.
Handing her the 4k would be like saying she did all the cooking, prepping, serving the whole 9 all by herself. If she did all that, I can understand she deserves all of its. Have you ever been to a restaurant where they did all that alone without any type of help?? Firing her was probably a bad idea but you might want to look at it from a different prospective. Most restaurant services is done and accomplished with teamwork.
Boycott this restaurant. Disgusting
I think it's BS that I can't tip whomever I want to. That should be totally up to the customer. We're the ones receiving good (or bad) service.
Servers can't pocket tips. this is america
Ugly greed. They fought with her over $4,400. Makes them look like paupers.
@@raisinbran3736
I have never worked a shared tip establishment..Which one did you work at?
Except that it's been proven again and again that tipping has almost nothing to do with service and wildly varies in discriminatory ways. Pooling tips prevents that from happening.
I hated getting tips. I get paid by the hour why would I want to be tipped? Also we had people in kitchen who never get tipped. I didn't see that as something fair. I'm not from the US.
I just find tips stupid honestly. People never tip the person on kitchen even though they made the food. I also find tips insulting (that's my opinion).
If you tip someone in certain countries they will see it as an insult too. I don't think people realise how tips can mess with the staff at an establishment. It can cause a divide with the staff.
these owners are disgusting, When I was a waitress I made $2.25 and was told my tips would get met to minimum or over. The company never made it minimum, even when you never reached it. Pay a living wage or keep your money hungry hands off someone's tips.
Yeah, I made $2.13 here in the Midwest. Ridiculous.
Here’s the thing, you guys just took it. You accepted the fact that you can get paid less than minimum.
@@joshuafisette7255 You're right! Everyone should go on strike!
@@wickandwax or how about you make your employer do you right??
@@joshuafisette7255 How?
I’m so glad we live in the age of social media. If this happened in the 60s or 70s the owners would have most likely gotten away with this BS.
Can we sue this restaurant and Not go and eat there,
When people tip their server they expect that to be for the server alone, not for the restaurant owner or to be shared among other servers that had nothing to do with serving them. If there was a second server assisting her she maybe should have broken off a little for that person, but the restaurant owners need to keep their greedy grubby hands off of tips.
This is why if I'm going somewhere to eat I make sure I have cash to hand directly to my server, and never leave a tip on my card because I don't trust that it'll actually get to that person in full. I also don't eat at places that I know share tips among staff. That is a stupid system and isn't fair to those that work hard to give great service because not everyone pulls their fair share of the weight usually. Ideally servers in the U.S. should be paid a fair wage so that they don't have to rely on tips in the first place but we're a long way off from that.
Except that the hostess and the bus boys ALSO did work to help make your meal pleasant and enjoyable. You just didn't see them.
Also, it's a well known fact that tipping is wildly discriminatory. Pooling tips makes sure that doesn't happen.
@@zammmerjammer the hostesses and buzz boys should get paid hourly wages. They shouldn't have to rely on tips either. Most time it's the waitress here lately that I see clearing the table anyway.
YAS
@@zammmerjammer are the rest of the staff paid less if the server dose a bad job and gets no tip?
No they get paid the same!
So if the server connects with their customers and get a
Big tip. That is bc of her extra work.
Owners should just pay a living wage and not rely on tips to make it enough to live on.
So the owners make more profit and pay less. Shameful!
@@Opal5674 they SHOULD, but unfortunately that's not the way the world works. I've worked in several bars where we split tips, and it never once seemed unfair to me. Everyone gets customers who shaft tips either because they just hate tipping or because of a kitchen mistake outside the wait staff's own hands etc, and THAT'S unfair to me. This one girl got lucky enough to get a party tipping far above average, but another waiter/ess in the same night may have served a huge, ungrateful party, worked their butt off, and gotten less than $5 out of it. I've even worked for bars where I turned a blind eye if my managers got a share of tips because I knew the owners were struggling to keep the place open and the management was working just as hard (the last place I worked at was like this, and literally did not survive two months into pandemic conditions despite the owners and management pouring their blood, sweat, and tears into the place and consistently working off the clock and 100% for tips, coming in and paying full price plus tip of their own dime for drinks, etc). If they usually split tips and this waitress suddenly decided she didn't want to share because she got a glimpse of a tiny come up, then she's in the wrong here. If I was still working in my last bar and got a $4k tip, even if I was entitled to all of it, I would have happily shared. If this were a multi-million dollar chain, then it would be really messed up, but I've worked for too many places where I've overheard the owners talking about how scared they are about just staying in business, and I've worked for three different small bars that have gone under and ruined the owners lives.
“No one wants to work at my business, I pay up to $2 an hour and only take 80% of their tips, I just don’t get it.”
I feel the chefs, dishwashers, and everyone else in the team deserves a cut, not just the person bringing out the plates…
What they did was despicable! What is the name of the restaurant? They need to be boycotted!
lol those owners thought they could go on tv and "clear their name" but just made themselves look even worse.. "oh we didn't fire her for keeping the tip buuuut we also won't be saying why due to privacy concerns"
I worked in a restaurant few months ago and evertime I got a tip the owner would just take it even tho he knew that I'm broke I ended up quitting! Some business owners are straight up greedy and disgusting..
What’s the restaurant called and location?
The restaurant I worked for also took tips that should no have been theirs. Managers aren't supposed to get tips.
That’s illegal
20% out of $4,400? I would have flip the table. That's outrageous! I heard of tip pool being separated among drink master, busser, etc (I work in a restaurant before). But, 20%? That's out of the park.
LIARS. the customer DID call ahead. I don't believe that business couple whatsoever and I hope their business folds because of this. They have their yelp blocked from reviews right now - but not their google. RIP THEM NEW ONES.
In my opinion, tipping should be at the discretion of the customer to reward exceptional service. All employees should be paid a fair wage and not have to depend on tips to make up their salary. I don't want to pay your employees for you. And having a huge tip tacked on to the bill automatically, no way!
Welp that's how it is
Trouble with that is it's a well known fact that tipping is not related to service and is wildly discriminatory. Men get more than women and white people get more than non-whites. If tips are pooled between all staff (including those like bus boys who the customers likely don't interact with or notice) that prevents the discrimination from affecting everyone.
@@zammmerjammer men get more than women? 🤣🤣🤣🤣
You'd end up just paying more for your meals to compensate for that "fair" wage, wherever that goalpost might be now.
The restaurant owners reactions should be used as examples of what white collar lying looks like.
If you have to pay your employees with the servers tips you can’t afford and shouldn’t be running a restaurant. Period
This greedy restaurant is disgusting.
Your think that the owners would be happy the customer were happy and tipped large wow thats how they treat workers no wonder no one wants to work for this I would rather get unemployment if I go to Arkansas I would never eat at that restaurant ever.
That restaurant owner is disgusting !! I would stop going there if I lived in that area...
It was(probably) pooled cause people get jealous.
You hear your co-worker walks away with 4K+ on 1 shift, while others bust their hump for 1, 2, 300(if lucky) for their hard work.
It probably caused fights & a headache, so I’m guessing it would have been easier to let the woman go.
Not taking the restaurants owners side, but no good deed goes unpunished.
Wow, the way that restaurant owner chick stutters and clicks her tongue, it couldn't be more obvious that they're both lying. I love that guy for tipping so high and then starting the fund for the waitress.
Wow the owners made themselves look really bad. I know they were trying to be professional but they came off as totally inhumane and robotic. In this case though, I think it's a win for everyone involved. That realtor's club sounds awesome.
Also (whether fair or not), sitting mute nodding next to someone with "resting stink-face" is guaranteed to throw chum into the Social Media shark tank. These days, optics count more than reality.
So let me get this straight, restaurants here in America don’t have to pay their waitstaff a decent wage which is why we tip. A group of people decided to do something nice and give a large tip and the restaurant owners decided that was theirs to?
That's why when waitstaff finally quit their job, it is labelled as the Great Resignation
Restaurant servers and bartenders in the US make all their money from tips. Their reduced hourly wage is so negligible that they receive none of it due to taxes.
Once I hear “give your cash to your shift manager” I would had walked out
If only Gordon Ramsay has anything to say to the owner, he once reprimand the owner for taking the tip from the staff in his show
Working three years as a restaurant server, you always got 100% of your tips. We never collected it and split it, and the manager/owner never took the tips. She made sure not too even when she worked by herself.
Where I worked, it was the opposite. The workers during a shift all have to share the tips evenly.
@@rileyscott5827 forced tip pooling is illegal. 20+ years in hospitality, no reputable place does this. Tipping out to your busboy/bartender is standard practice, but not tip pooling.
She did NOT do 100% of the work for a table of 44. Even the guy who gave her the tip said she was their "main person" meaning more than 1 waitstaff was serving that table. So given that the business was trying to be fair to the other 4 waitstaff that helped the party/table, they took it upon themselves to divide the tip evenly so that everyone got $880. I've been in the food industry several years. And have never liked tip pooling EXCEPT this situation is different. 5 people were waiting and serving this table. Only 1 of them was bubbly, smiley and did the small talk but I guarantee they were all busting their butts. Illegal? I don't know their policy? Unethical? No. They weren't keeping it for themselves or sharing it with anyone but the waitstaff that worked that table.
@@rileyscott5827 just a prime example why Socialism doesn't work for 🤣🤣
@@aaronseidl5941 Don't you mean a prime example of Capitalism failing the worker once again. You sound like you have employees that you are f@cking over.
Ppl are just so predatory post-covid. I am glad this place got called out, and she deserved to be at a better place.
You right. It's so sad. I see this sort of predatory behavior so often and so blatant these days, where as it was so much less common before the pandemic.
@@calvinsmithson8042 imho, the jobs I have had post-pandemic seem to have really cruddy bosses. I am hard pressed to find a place where employers are following protocols for covid and God forbid you speak up or get sick. It really is unfortunate.
@@ark194 post-covid???? Covid has not ended, it still going on, strong!!!!!
You are right! I remember back in the Obama days I was constantly being robbed and abused at jobs and it was always pinned on me like I “allowed” it. In the Trump days I got super assertive and started making way more money and getting treated way better- these days tho, I have my dad call businesses and do negotiating for me, because I can tell I will get bullied just because I am a woman now that people are hurting for monej
@@ThingsILikke blame Obama…and how is daddy at doing what you should do for yourself?
Let the restaurant go under, dont let them claim bankruptcy. Theyre souless.
Boycott that restaurant
When I tip I expect all the money to go to the server. This is why companies can't find good workers because they treat them like trash.
Companies can’t find good workers cuz the companies stink!
To all the business owners out there wondering why you're having a hard time hiring and keeping employees, this is why.
No one wants to work in fast food anymore even illegals are not even wanting to that tells you something 😂💀🙄
It’s sad to see how an infrastructure that consistently fails to pay its workers are real salary will inherently make these same people fight over an amount of money they may only receive once in their lifetimes. This is what it does to people. It makes them bitter and inhumane. And then it makes outsiders on the internet quarrel about what is wrong and what is right when in fact all of it is just plain wrong. Except for the people donating of course… The overall result is just devastating if you think about it. I’m reading here that some of these people are paid 2-10 dollars an hour... truly sad.
So the owner said she was not fired for her wanting the tip. But he can not state why she was fired "To protect privacy of our employees"
Completely contradictive. Greedy liar.
The American restaurant tipping culture is so broken. How could we consider waiter/waitress as a normal jobs if the restaurant owners are allowed to pay them as little as $2.5 per hour, and the rest is totally depended on your luck.
YES EXACTLY
I’ve been saying this for years!!!!!!! It’s amazing that this slavery still exist
@ tim ye some servers make a lot of money. If you ask servers in amaerica if they would rather be paid more an hour and get rid if tips. Most of them would say no. I used to be a server and in 4 hours I would make a average of 150-250 a night. Now if you asked me if I wanted to be paid 25 bucks an hour instead i would say no. Sounds great but way less than what I make.
You will not make 2.5 an hour unless you make more than minimum wage in tips. The only people getting paid 2.5 are making money off the tips.
They claim they can't afford to while driving a 100k vehicle to their restaurant.
As a dining customer, if I want ALL my tip to go to a particular person, I expect to go to that person. It is not the public’s responsibility to pay for the restaurants staff. I tip my server. The business can and should pay a living wage to all employees. I am fair about it though, I pay 20% of the tab then give cash to the server. That works well. Our system of paying food service workers is horrible and I know abuse and mistreatment occurs.
100% I agree I expect that tip to go to THAT person!
Boycott this place
Won’t discuss employee affairs publicly? Sounds like those employee affairs are liable to change & the owners is too much of a coward to admit that