Hey Brandon! Love your videos! I've actually been actively applying and CSE roles at AWS with Linux/Networking/DevOps profiles and been getting referred for each. A recruiter reached out to me. I did the online assessment and did well enough to qualify for me to go directly into final rounds. Thanks for much for the insights on the role!
Hi @REXTECH9 Glad to see your comment, i want to know about the final round. Can you please explain what would be a final round it contains any technical questions or related to any behavioural questions
I have my interview coming up for AWS Cloud Support Engineer, I hope it goes well, it was really good hearing you talk about the role and day to day tasks, I feel excited about this huge opportunity, thanks for the video, Liked and Subscribed!!
Hey, it was so good to watch this. I've heard back from AWS with a CSE technical assessment. Can you tell me more about what is generally asked in the assessment?
That is awesome to hear, I wish you the best on your assessment! I can't give you the questions that are in there, but take a look at glassdoor.com and your question will be answered :)
I'm here to follow your TH-cam journey. I'd love to get into a full time AWS role but unsure if I'd like to work for AWS or for a company that uses AWS. Could you make a video about this?
This was good to watch. I like how straightforward it is with no unnecessary fluff. I'm on my cloud journey so I should get a job soon. I subscribed after seeing your other videos.
@@ngo2go Hello friend, I wish you a very best for your journey , Actually I am also about to start my cloud journey , so can you suggest me some most required skills and tools one should master before entering into this field .
I mean generally having networking knowledge is great, then if you get the AWS CCP certificate you’ll have foundational knowledge about AWS services. All of that will help excel your cloud journey
Please tell me do Cloud Engineers have 24/7 shift jobs???i work in a 24/7 role as Network Engineer and i am fed up with doing Night shifts due to my health issue, so is moving to Cloud Network Engineer is a good idea for me to work in General or 9 to 5 job?
This is more of a 9-5 role, we just have engineers around the world that will take over if you are over your shift times. No need to worry about working 24/7 :)
I'd recommend using AWS resources from AWS.jobs, they have plenty of resources on what you can do to prepare for it. But specifically for the database role itself? I'm not aware of any resources since I'm unfamiliar with what questions would be asked
Hi Brandon! I'm not sure if you'll see this comment in time, but I'm going to be interviewed for the position of AWS Cloud Support Engineer I, and I just wanted to know which specific certification I should pursue to align with the goals of this position. Would that be "AWS Cloud Practitioner Foundational"? Thanks!
Hello there! Sorry for the delay, but the best cert to dip your feet into the cloud would be the "AWS Cloud Practitioner Foundational" certification. Now, even though this is good on your belt, I highly recommend having projects on your resume related to the cloud to make yourself stand out!
Could you tell me how many hours a week, on average, you end up working? I heard some people say that they never work more than 40-45 hours a week, which is manageable. On the other hand, I've heard some people say that they work over 60 hours a week! What are your thoughts? Thank you!!
Personally I have not gotten to 60 hours a week, I would say that I am usually hitting between 40-45 hours. It really depends if you need to catch up with work or not, if you're meeting/exceeding your duties, then you won't need to go to 60 hours/week.
Thanks for the video! Did you ever have the phone interview (1st round) to get into that position? I will have a Chime interview tmrw with a recruiter, and said up to 15 minutes. I'm not sure if it is about technical or behavioral or just resume screening.
Yes I did! The screen is important, but I am not too sure if it'll involve technical or behavioral questions. Most definitely it seems more likely than not to be a resume screening. I do apologize for responding late but I hope you crushed it!
Hi Kihun, I have this Chime Interview scheduled with a recruiter after 2 days, can you let me know more about this,as I am also not sure if it technical or screening interview?
What roadmap I have to follow to dive in Cloud support as a fresher or entry level? Is there any growth in this career? or I will stuck at one position or salary
Like any other interview, there are both behavioral and technical interviews. I made sure to have pocket stories which relate to AWS leadership principles. I believe I did the best I could during the interview and eventually got hired as an Associate.
How did you get into this role? I’m currently a Sys Admin with lots of hands on AWS projects trying to break into an aws cloud support role but finding it so hard. Do you have any methods that worked for you?
That is great to hear! You've got AWS experience + IT experience already. But what do you mean by "finding it so hard" to break into the AWS CSE role? Is it that you're unable to apply or are you not receiving the next steps after applying?
If you don't mind, you can forward me your resume so I can take a look at it. Maybe I might have some pointers for you. Just message me on Linkedin and we'll go from there :)
I don't have any courses to recommend per se. A lot of the times, roles like the CSA is something that can be self taught. TH-cam or looking at AWS public documentation will help a lot! Especially labbing like my S2S VPN videos.
Hi mate! Your videos are very informative 😊 just wanted to know if there is any opportunity to work as a cloud associate remotely from central america i am from Panama city or if you know any program where i can apply to. Thanks!
I have 2 jobs interview , one is Cloud support Engineer and Tech support Java/python . I don t know a 💩 about any of support jobs but i want to know from u because for sure u know wich one is better ?, but i have full-stack knowledge Javascript/PHP sounds wierd?
I don't know all the profile/domains for the cloud support engineer role. But I'd assume that if you have experience with Java/Python, you may be aligned with a team that would require those skills. For any support job, soft skills would be amazing and beneficial for you!
Not really since you'll learn a lot on the job. But if you're applying for a CSA role, then learning about the cloud or having projects related to the cloud can be much more desirable.
I haven't made any programs or plans to schedule/book for 1:1 consultations. Maybe I'll keep that in mind in the future! For now, just keep watching my videos or any other Cloud enthusiasts and take time to lab and learn the cloud. You'll do great!
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Hey Brandon! Love your videos! I've actually been actively applying and CSE roles at AWS with Linux/Networking/DevOps profiles and been getting referred for each. A recruiter reached out to me. I did the online assessment and did well enough to qualify for me to go directly into final rounds. Thanks for much for the insights on the role!
My pleasure! I hope all is going well for you, best of luck on your final round :)
Hi @REXTECH9
Glad to see your comment, i want to know about the final round. Can you please explain what would be a final round it contains any technical questions or related to any behavioural questions
@@muthumanikandan2943 It contains 2 rounds of each technical and behavioral (on principles)
Hi Rex I was sent the online assessment any insight you can share?
Hi guys I have tech round 1 for CSE 1 windows role..
Do you guys have any resources for windows os
I have my interview coming up for AWS Cloud Support Engineer, I hope it goes well, it was really good hearing you talk about the role and day to day tasks,
I feel excited about this huge opportunity, thanks for the video,
Liked and Subscribed!!
I wish you the best on your interview! Let us know how it goes!
Hey, it was so good to watch this. I've heard back from AWS with a CSE technical assessment. Can you tell me more about what is generally asked in the assessment?
That is awesome to hear, I wish you the best on your assessment! I can't give you the questions that are in there, but take a look at glassdoor.com and your question will be answered :)
I am in the same position you were in lol. What sort of questions were you asked in your assessment?
Great video! Can you do a video of the most common issues that you have faced as a Cloud Support Engineer?
Great suggestion, I do plan on making a video like that so stay tuned
Actually helpful information! Doing great! keep it up!
Thanks a ton! Glad I helped!
I'm here to follow your TH-cam journey. I'd love to get into a full time AWS role but unsure if I'd like to work for AWS or for a company that uses AWS. Could you make a video about this?
Thank you for the suggestion! I’ll make a quick video to answer your question :)
Thank you. This video is very helpful
This was good to watch. I like how straightforward it is with no unnecessary fluff.
I'm on my cloud journey so I should get a job soon.
I subscribed after seeing your other videos.
Thank you for subscribing! I'm glad this video was helpful to you - I wish you the best on your cloud journey :)
@@ngo2go Thank you
@@ngo2go
Hello friend,
I wish you a very best for your journey , Actually I am also about to start my cloud journey , so can you suggest me some most required skills and tools one should master before entering into this field .
I mean generally having networking knowledge is great, then if you get the AWS CCP certificate you’ll have foundational knowledge about AWS services. All of that will help excel your cloud journey
Great imformative video! Do you take your AWS Certs first before you get into being a Cloud Support Associate?
Thank you! I took my AWS cert before I was a cloud support associate.
Keep up the good job!
I have an interview with microsoft for a cloud support engineer position definitely nervous.
I wish you the best of luck on your interview, watch my interview videos if you want to learn how to prep for these kind of roles!
What are the tools and slills one should master before entering ito this field apart from the cloud fundamentals
Customer service skills and learning how to learn are super valuable skills you should master!
excellent video thank you for the insights , subscibed!
Thanks for the sub! Stay tuned for more :D
As an AWS Cloud Support Engineer do you code?
Nope! It isn't required to learn how to code or to code in general. Although it is a bonus if you do!
Please tell me do Cloud Engineers have 24/7 shift jobs???i work in a 24/7 role as Network Engineer and i am fed up with doing Night shifts due to my health issue, so is moving to Cloud Network Engineer is a good idea for me to work in General or 9 to 5 job?
This is more of a 9-5 role, we just have engineers around the world that will take over if you are over your shift times. No need to worry about working 24/7 :)
Hey!
I have a cloud support engineer( Database) interview coming up. can you share any resources for database role?
I'd recommend using AWS resources from AWS.jobs, they have plenty of resources on what you can do to prepare for it. But specifically for the database role itself? I'm not aware of any resources since I'm unfamiliar with what questions would be asked
Dope video, you gotta sub, I am looking to move towards this role so I am looking forward to it.
Thank you! I wish you the best on your journey :)
Hey man I just wanted to know who are some of the customers u work with are they banks, insurance companies or small businesses? Appreciate the video❤
AWS does have a website that displays what customers we work with. Check it out on AWS customer success stories :)
Hi Brandon! I'm not sure if you'll see this comment in time, but I'm going to be interviewed for the position of AWS Cloud Support Engineer I, and I just wanted to know which specific certification I should pursue to align with the goals of this position. Would that be "AWS Cloud Practitioner Foundational"? Thanks!
Hello there! Sorry for the delay, but the best cert to dip your feet into the cloud would be the "AWS Cloud Practitioner Foundational" certification. Now, even though this is good on your belt, I highly recommend having projects on your resume related to the cloud to make yourself stand out!
Could you tell me how many hours a week, on average, you end up working? I heard some people say that they never work more than 40-45 hours a week, which is manageable. On the other hand, I've heard some people say that they work over 60 hours a week! What are your thoughts? Thank you!!
Personally I have not gotten to 60 hours a week, I would say that I am usually hitting between 40-45 hours. It really depends if you need to catch up with work or not, if you're meeting/exceeding your duties, then you won't need to go to 60 hours/week.
Thanks for the video! Did you ever have the phone interview (1st round) to get into that position? I will have a Chime interview tmrw with a recruiter, and said up to 15 minutes. I'm not sure if it is about technical or behavioral or just resume screening.
Yes I did! The screen is important, but I am not too sure if it'll involve technical or behavioral questions. Most definitely it seems more likely than not to be a resume screening. I do apologize for responding late but I hope you crushed it!
Hi Kihun, I have this Chime Interview scheduled with a recruiter after 2 days, can you let me know more about this,as I am also not sure if it technical or screening interview?
@@shubhamsaxena3621hi bro I have phone interview on March 3.
May I know how was your experience will it be technical?
Kindly let me know
Yes it will be technical, prepare both network and OS concepts.
@@shubhamsaxena3621 bro May I know for which role u applied ?
What roadmap I have to follow to dive in Cloud support as a fresher or entry level?
Is there any growth in this career? or I will stuck at one position or salary
Great question, I think I should make a video about this to answer your question
Can you talk with me about your initial interview with AWS that got you hired as an Associate?
Like any other interview, there are both behavioral and technical interviews. I made sure to have pocket stories which relate to AWS leadership principles. I believe I did the best I could during the interview and eventually got hired as an Associate.
How did you get into this role? I’m currently a Sys Admin with lots of hands on AWS projects trying to break into an aws cloud support role but finding it so hard. Do you have any methods that worked for you?
That is great to hear! You've got AWS experience + IT experience already. But what do you mean by "finding it so hard" to break into the AWS CSE role? Is it that you're unable to apply or are you not receiving the next steps after applying?
@@ngo2go I am not receiving calls from employers or afraid that my resume isn’t standing out to employers regardless of my experience
If you don't mind, you can forward me your resume so I can take a look at it. Maybe I might have some pointers for you. Just message me on Linkedin and we'll go from there :)
@@ngo2go thanks I really appreciate that! Can we email instead if that works?
Sure thing! Send it to brandon@ and I'll review it as soon as I can
Hi Brandon, I'm new in this, what's the first course one should take to get an entry level position.?
I don't have any courses to recommend per se. A lot of the times, roles like the CSA is something that can be self taught. TH-cam or looking at AWS public documentation will help a lot! Especially labbing like my S2S VPN videos.
So i passed my AWS Cloud practitioner cert. What should i go for next?
I'd say go for the SAA next, I recently passed it last month so I'll make a video about it!
@@ngo2go what study material did you use?
Do CSE code? Does this role require coding? I want a role in tech that doesn't involve coding.
Nope! No coding is involved unless you want to be a software engineer (SDE role) at that point
Hi mate! Your videos are very informative 😊 just wanted to know if there is any opportunity to work as a cloud associate remotely from central america i am from Panama city or if you know any program where i can apply to. Thanks!
Glad I could help! But I haven't seen any roles open for CSA roles although I did see roles for solutions architect in Panama City
I have 2 jobs interview , one is Cloud support Engineer and Tech support Java/python . I don t know a 💩 about any of support jobs but i want to know from u because for sure u know wich one is better ?, but i have full-stack knowledge Javascript/PHP sounds wierd?
I don't know all the profile/domains for the cloud support engineer role. But I'd assume that if you have experience with Java/Python, you may be aligned with a team that would require those skills. For any support job, soft skills would be amazing and beneficial for you!
Hi is there anything that recommend to be learned before officially start work as a CSA?
Not really since you'll learn a lot on the job. But if you're applying for a CSA role, then learning about the cloud or having projects related to the cloud can be much more desirable.
@@ngo2go cool, thank you so much! I'm gonna start to work as a CSA in July!!
Hi I really liked your words I want to talk like one on one is that possible please do help me I wanna start my carrier in cloud
I haven't made any programs or plans to schedule/book for 1:1 consultations. Maybe I'll keep that in mind in the future! For now, just keep watching my videos or any other Cloud enthusiasts and take time to lab and learn the cloud. You'll do great!