Call Centre Scams - Wham! Bam! - That's a SCAM # 2
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- เผยแพร่เมื่อ 26 มี.ค. 2021
- Probably one of the most common types of scam at the time of publishing this video, Call Centre scams are all about hustling the victim into parting with cash by presenting some urgent fiction.
This video is intended to be a very condensed summary of what this scam is, and how you should react.
I think probably the very best (and most fun!) resources for learning more about these scams are the TH-cam channels of:
Jim Browning - / @jimbrowning
Kitboga - / @kitbogashow
Scammer Payback - / @scammerpayback
If that's too much fun for you, here are some other starting points:
en.wikipedia.org/wiki/Technic...
www.actionfraud.police.uk/a-z... - แนวปฏิบัติและการใช้ชีวิต
![[Full Episode] MasterChef Junior Thailand มาสเตอร์เชฟ จูเนียร์ ประเทศไทย Season 3 Episode 1](http://i.ytimg.com/vi/Qs5zdBqLn_8/mqdefault.jpg)
*FAQs and afterthoughts will appear in this comment* (Huge thanks to everyone who contributed to this addendum)
*This Short Format* - I'm not about to stop doing any of the longer scam-related content, so don't worry about that.
*Verifying The Call* - If you're worried the call may be true, DO NOT call back on any number given to you by the caller (look up the contact details yourself) and DO NOT call back on the same line you received the call (in some cases, it may still be silently connected to the scammer)
*What happens if you press 1 and mess with the scammer?* - I'm not sure about this, but I think there are circumstances in which this could incur a premium rate charge for that part of the call. Probably varies by country and telco.
*Caller Display* - Don't trust the number you may see on caller display - this is very easy for the scammer to spoof. Scammers may try to argue their legitimacy by telling you to check the caller display number against your bank website etc. Caller display is not reliable.
How has the use of an FAQ comment been working out for you? Has it helped with reducing repeated questions?
Silent connection doesn't work on a GSM phone.
A lot of people may recognize "Caller display number" as "Caller ID". Would it be possible to add a parenthetical remark?
My time only becomes valuable when I start your delightful videos, Mr Shrimp.
Literally got 3 calls about scams at work. I saved 2 people but it was too late for one guy. They took 6k from him. It really hurt me. 😞
'Nothing is ever urgent because someone else says it is' might be the best summary of most scams I have heard.
I guess I got that from working in IT support service for a couple of decades - you end up like 'just tell me exactly what it is. *I'll* decide if it's really urgent'
+1. There's urgent, and there's important and they're not the same thing, although scammers try to convince you otherwise. The Authorities (tax, police, courts, etc.) are certainly important, but they're NEVER, EVER urgent, like "PAY ME MONEY NOW!!!" urgent.
can i use that as my high school grad quote
You have 30 minutes to move your car.
Your car has been impounded.
Your car has been crushed into a cube.
You have 30 minutes to move your cube.
@@AtomicShrimp I was just about to comment, working on an IT service desk this is one of the first things you learn. No, changing your desktop background is not urgent no matter how many exclamation marks you add.
The "payment in gift cards" part should be the most obvious tell to everyone.
This type of scam doesn't always ask for gift cards. Sometimes they have you mail the money or make you go into your bank to make a transfer. Gift cards are a red flag but so is mailing money. When you go to the bank they often tell you to not tell the teller who you are sending the money to, such as "don't tell them you are sending it to Microsoft."
Gift cards are a common and major red flag, though. As is the fact that *SOCIAL SECURITY, THE POLICE, THE IRS, ETC. WILL NEVER CALL YOU!* They send a letter. Mix-up with taxes? Arrest warrant? Social services being discontinued? (Note: a social security number cannot be "withheld" or "cancelled"; not a thing) Anyway, those are _actual examples_ of things that you will be notified of via a *LETTER IN THE POST,* NOT a phone call.
And antivirus companies won't call nor demand a call either; If a popup from your antivirus software says something like, "Warning! A virus has been detected, but your payment is overdue and you will not be protected against this virus unless you call this phone number!" This is not how antivirus softwares work, but the scam often does.
Finding out one year that I could legitimately pay for goods and services at my local grocery store using Subway gift cards has left me permanently unsure that no country's tax service will ever do the same.
Gift card is
Sometimes they step up the game with check payment, which delivered to money mules across NA/UK to be liquidated for the scammers in India and alike.
It's incredible how many times I've been asked about these by family members asking if I think it might be a scam. Frankly if you have to ask the question, 99% of the time it is, and if you're not asking the question you probably should be.
Yeah, anytime someone asks: "hey, is this a scam?" you can pretty much reflexively answer yes without any other information to hand
@@AtomicShrimp If you go to r/scams you'll see a lot of examples of this, people asking about obvious scams. Some people find it unbelievable that people fall for scams, but you only have to look at places like that to see how common it is.
@@AtomicShrimp You'd think the Goverment would help more. Maybe putting adverts on t.v. during the afternoons warning older people
@@AllOuttaBubblegum123 over here, in The Netherlands, they do, but I agree more countries should actively inform the general public about this.
@@AllOuttaBubblegum123 Yeah, I really wish they would. I think people are still generally under-informed about scams - people who know about them at all seem to know quite a bit about them, but I think that makes those people think it's all obvious to everyone - it clearly isn't.
I was once called and told that my social security number was going to be cancelled.
Yeah, I got one saying my National Insurance Number(same as SSN) has 'been compromised'. And another telling me my IP address has been stolen.
@@AtomicShrimp those pesky hackers, stealing IPs
Cancel culture really do be taking everything from us
Best one I ever had was the time they were going to block my laptop because the people I pay my Sky subscription to were scammers
@@ifandafydd7432 jeez, scammers are just falling out of the sky, now.
Mike you're a legend. Keep it up buddy. We're getting a lot of calls here in Melbourne like this from the "tax department". Almost got one of my colleagues. She was in tears. Took an hour for her to tell us about it and we all convinced her to stop.
Thankyou for this video. My son sent it to me. The son who told me it was unlikely my Amazon account was hacked because the credit card attached to it expired in 2019 and that he doubted I had a £2000 tax rebate. Thank heaven for him and thank heaven for you!!!
This is exactly what I hoped for with these videos, so I'm really delighted it helped!
love how short this is. gonna make sure my wife's parents see this.
Nice profile man!!!!!
Every Public Service Announcement should be voiced by you. You just have that voice that captures my attention
I got a random call from the "Social Security Administration", a month or so ago, saying my SSN had been compromised and was linked to drug trafficking and money laundering in Texas. The police were going to be knocking on my door any minute and my SSN and all of my bank accounts were going to be suspended in 15 minutes. Oh my! I usually just block calls from numbers I don't recognize, unless they leave a legit message, but I already knew about this scam, so I decided to try playing along. The guy on the phone, who had a very heavy accent, but definitely not one from Texas, said he needed to confirm my identity before we could continue. I gave him a fake name - Mike Hunt and he said that checked out. He asked for the last 4 of my social, again fake - 0666 and he said that checked out. Birthdate, 4/20/62, again fake, but again apparently checked out. Fake street address, 1600 Pennsylvania Avenue, etc. Everything checked out and this guy was not getting any of the references. He went on to tell me the call was being "federally recorded", whatever that is and gave me his whole line of nonsense about an abandoned car in Texas, filled with drugs and weapons and how it and about 20 bank accounts were linked to my name and SSN and I was in big trouble if I didn't cooperate with him. Also, for some reason, I was not allowed to interrupt him when he was speaking and I couldn't tell anyone about this, not even my wife, lest I drag her into it as well. Also, I definitely didn't want to contact a lawyer, this guy was going to handle everything for me, as long as I stayed on the line and did everything he said. I managed to keep him on the phone for about an hour, interrupting him frequently, before he figured out he was being baited, got very angry and called me all kinds of what I assume were bad things, but he was using his native language, so I can't be sure. After that, he hung up on me. I probably won't make a habit of it, but it was kind of fun and he just had me on the phone and I was giving him all kinds of fake info to see if he really knew anything about me, so I wasn't worried abut anything being compromised for real. All the time I was keeping him from threatening someone else, who may have been more open to being scammed, I couldn't help but hope I would be making Atomic Shrimp proud.
Next time just call him "benchode" and wait for his response.😀
Thank you for your service! 🥰
Whoops, my bad! I was *wondering* where I left that car full of drugs and weapons.
I LOVE scam callers. They're rare for me, but when I get 'em I aim to keep 'em on the phone as long as possible. My coworkers and I at my old job managed to put one of 'em through the ringer for about 45 minutes before he hung up. We then passed the number around and proceeded to call the number back until they disconnected the number. It was awesome.
Calling those bastards back can be hazardous; you may be calling Romania, India or Ghana for which you’ll be charged; happened to me - $50, so the phone company profited from that one.
Digging this concept of even smaller scam bites. Thank you!
Ye
Scam Bits
Scam morsels?
Scam Nibbles?
@@hallamhal I like this one.
Based on these types of calls, it seems I’m a wily criminal with multiple warrants on my name but I’ve managed to avoid arrest for years, completely outsmarting and quite possibly bamboozling all law enforcement by staying around the same place and holding the same name.
Maybe they’ll put me behind the bars for my non-existent student loans
I'm going to send this video to my elderly relatives. Thank you for making these.
Thanks - that's exactly how I hoped people would use these
It's a shame TH-cam doesnt do community subtitles anymore. Subitles in various languages would make these videos even more useful.
I mean, I imagine he would put them up if you send them to him
Wait they stopped doing that? That's such a shame!
@@kimbrolyy they claimed that people abused the subtitles
because OBVIOUSLY a small handful of people getting shitty, jokey subtitles approved is a valid reason to remove a tool that helps millions of people.
@@forestofsecrets7273 Yeah. The only thing I can think of that would make it even vaguely make sense is someone misusing it to spread links to illegal content or something, and so Google would then be responsible for aiding in distribution, or something. Still really dumb, though.
If you can translate, create an SRT file and contact Atomic Shrimp; he can add it to the video.
Use a guide like this to create the subtitles: www.socialmediaexaminer.com/create-custom-srt-files-video-subtitles/
I got a call once from a robot claiming that my social security number has been used and suspicious activity and that I needed to read them my social security number in order to confirm that I am not a criminal.
When I actually pressed one to talk to a person, just to waste their time and annoy them, they mumbled for a few moments and then hung up.
You overestimate the value of my time...
Mine was stating "This is a test call. Stay Home, Stay Safe". Scammers have no decency.
Task successfully failed
I get these kinds of calls very often about bank loans and mortgages that I have neither of. If someone is immediately trying to convince you that what they're talking about is SUPER URGENT, then they're probably trying to take advantage of that sudden sense of urgency and scam you.
Yeah, I think the false sense of urgency has been a favourite psychological trick of scammers pretty much forever - even IRL scams like the guy who tries to sell you speakers from a white van, or the scams where someone asks you for change in the street.
Learning that something isn't urgent just because someone else says so is a fundamental life skill, IMO; the trouble is, we kind of teach our children the opposite, with respect to instructions we are giving them.
@@AtomicShrimp
A friend of mine fell for the speakers bit. He's a smart person, but greed (or "a good deal") gets the better of us sometimes. That's the con artist's operating principle.
1:48 isn't enough time for me sir. I need more of your voice in my day.
I feel like I got extra value as this was 48 seconds more than the 60 allocated. I think i will buy glarded salt with this extra allocation .
These short-form vids are absolutely brilliant for sending to relatives to keep them safe. Thank you so, so much for these! Please keep making 'em!
My mom used to get those calls, and junk mail.wanting donations. My sister tried to explain, then finally told her "they're Moonies!" That finally started to sink in, I think just the power of repetition.
First rule of getting phone calls is that if your name isn't in my phone then I don't answer your call.
hope you never get a call from a distressed loved one using someone elses phone, or a call from your embassy to get you out of that Turkish jail. The world isnt as black and white as you imagine
@@yarpos But then that probably is a scam too, unless you lead a VERY interesting life!
I don't answer numbers I don't have in my contacts either, they get blocked and reported.
Perfectly concise while still being highly informative !
I've been saying for a long time that there needs to be daily announcements on every TV channel at peak times, this would work perfectly !
I will be sharing this, often !
Hey pal, I've never been this early. But I've been having a lot of issues lately and if I'm honest been a bit down and it's affecting my sleep so I just happened to be up watching TH-cam, infact I just re-watched one of your old scam baiting videos.
I was also thinking while I'm writing this to mention that I find your voice is very calming and I'm not sure if that is just for me or if others might feel the same. But I wonder if you might ever consider maybe like a three-part series where you either read something of your choice or talk about a topic of interest or something, because personally for me the topic wouldn't even matter it's more you being calm and just reading or chatting and setting the vibe to be relaxing. But then you could just do it into three sections so it's not like a super long video that way the general audience can still tap into and enjoy. Which in my case, I think it'd be awesome if you were just reading a book or heck I don't even know anything really is enough where I'm able to calm down and kind of tap into what you're talking about and calm my mind enough to sleep. okay maybe I'm a little tired and I'm babbling. but just was thinking about that. Been following you for quite some time and really enjoy all of your content. Take care and stay safe my friend.
Hiya James!! I totally agree with what you're saying, I listen to atomic shrimp videos when I can't sleep or my brain feels really noisy, his lovely voice gives me clarity and the humour just allows me to escape misery momentarily. Glad you're finding some peace here!! Sending love!! Keep your chin up, we will be ok. 🧡
If you like science at all, the absolute _best_ voice to relax and sleep to is the one on Microcosmos on here. The channel talks about and shows microscopic critters floating around on slides, and the guy's voice, though American, is just _so calming_ that I can easily drift off to it! I'd recommend it to anyone remotely interested in microscopic critters, or just a calming voice to sleep to. 😊
My Dad in his 80s gets calls every single day from these creatures. I block number after number on his landline but it still continues. It's made him too nervous to answer, making it difficult to contact him and check on his welfare.
I've talked to a few people who've gotten calls like this. I generally point out that people don't get warnings from law enforcement before being arrested for serious crimes. Also, if they did call you, they'd presumably ask for you by name.
Also often the caller has a very suspiciously foreign accent.
I love these shorter videos. Great to send to relatives more vulnerable to these types of scams. Keep it up!
I'd see scammers starve in the street rather than feed them with my hard earned cash.
This may seem like a very niche concept, but this is perfect for sending them to my parents who are elderly and would get confused by your normal scambaiting videos. Thank you for doing this oh, I'm definitely going to be sending it to my parents and a few of my aunts and uncles who are older. I just hope it doesn't affect your normal scambaiting content because I absolutely love all of that.
Thanks - that's pretty much where I'm hoping these videos will go
@@AtomicShrimp Sorry meant niche, not nice. Stupid auto correct. Well these are perfect for that goal.
The best part about this style is that you can spread it all over the place to spread awareness, and who can’t be bothered to watch a 2 minute video that actively improves their resistance to scams?
My aunt got one of these calls. She quickly realized what was going on and tore the scanner a new one
"We're calling about your car insurance-"
I don't have a car...or insurance...or even a learner's permit.
I warned my aunt and uncle about these scams some time ago. Soon after I got a thank you call from them. They said they would've believed the scammer without my warning. You're doing a good job informing people about scammers.
I remember once getting one of those calls accusing me of tax fraud and saying I'd be arrested if I didn't press 1. For a couple of seconds I was frozen in fear, thinking that maybe some horrible mistake had been made somewhere, and then I thought "wait a minute, this is how they want me to feel so that I'll go along with what they ask me to do, no questions asked" and hung up after a few more seconds of silence.
Thing is, I might not have had that thought if I hadn't already watched some of your videos before. They really should be required watching.
I get occasional calls from organizations looking for charitable donations. Some are legitimate and are happy to get a paltry donation even of the price of a coffee. Others are hard-sell and will bargain "Well don't you think abandoned children are an important cause" or "Can you at least afford sixty dollars a month?". Pretty easy to separate the chaff from the wheat when you're on alert.
My girlfriend’s mom had an IRS Phone Scammer calling her the other month, and she was freaking out about it. She’s a bit old, so she was more gullible to these kinds of things. But thankfully me and my gf were finally able to convince her to not send the caller any money
"Your vehicle was involved in a crime."
"Yeah, I know."
"What?"
"What?"
You never waste my time mr Shrimp.
If anything,I learn more from you than actual PSAs about these subjects.
Also,I learnt to cook better thanks to you.You truly are a great inspiration for all!
I had someone call me up about washing machine warranty, the joke was truly on them I use a dolly tub and mangle
Ha! I got my washing machine and dryer from my parents, and they got them from a Craigslist seller, and who knows where *they* got them from. Who had any idea these warranty callers kept tabs on decade-old, second and third hand Amana and Whirlpool appliances!
I get them all the time about BT.
I live in Hull, the only place in the UK that BT doesn't have lines. They're not very bright aren't scammers, you'd think after countless calls to Hullensians they'd have realised that the 01482 prefix is a total no-no when trying to scam people with the BT phone bill scam.
I admit, I get quite a kick out of leading them on for ages and getting them excited about me being an easy mark. It's crazy how angry they get when they click on it's them that's being played 😂 you wanna hear what they say about my sister when they start kicking off.
Luckily, I don't have sister, much like I don't have BT.
These scammers want dragging through a bloody mangle eh. 👍
@@nessamillikan6247 Big Laundry knows everything 😀 Be careful. I hear they're starting some trouble with Big Refrigerator, and you don't see want caught in the middle 😀
@@lightweight1974 It... all makes sense. People's fascination with consuming bleach and Tide Pods... And big refrigerator (or should I say Big Freezer) is keeping people's mouths shut about it.
Love this! Straightforward to the point. Unfortunately some people fall too easy with these scams even being aware of the risks...a good refresher never hurts!
This is immensely useful for some people. Thank you.
I commented on a previous video about those robocalls threatening mysterious legal action... but something else just came to mind:
I live in an apartment, and sometimes someone will buzz, asking to be let into the building. They may say they've lost or don't have a key, or trying to make a delivery, or something. I don't let those people in, if it's someone I don't know, because they may, or may not, be telling the truth.
If they're making a delivery - they should call or buzz the person or apartment they're delivering to, not some random apartment, claiming they "can't contact so-and-so." If the person doesn't answer, wait a few minutes and try again; if they still don't answer, maybe they're not home: leave a message asking them to call back to arrange a delivery time.
If they lost or forgot their key - they should be calling someone they know, or live with; no answer? Wait a few minutes, try again - then call the landlord or rental company to come and let them in.
If you don't know the person calling, or buzzing your apartment, don't just let them in the building, because you don't know if they're telling the truth, or lying to get in for some dishonest or illegal reasons. A building I used to live in had office break-ins and laundry thefts more than once.
I’ve had one of these calls claiming that I’ve had my identity stolen and they were from a government agency. They found out I had no money, and told me they’d call me back with updates. Called my mum crying, she took me to the police station because she pretty quickly knew it was a scam. Cant believe I would’ve fallen for it if I had money!
This is a great new series. Lots of useful information in a brief, concise way. Looking forward to the next entries!
"You will be immediately arrest-"
*SWAT team crashes through the window and pepper sprays you in the face*
Always a pleasant sight seeing new videos of yours in my feed.
I appreciate these short ones, but they make me miss the regular length ones.
Keep up the great content!
I'm so glad you're taking the time to make quick little videos like this, that makes the topic easy to understand especially for folks who get wrapped up in these types of scams. Love your channel, and keep doing what you do! c:
Nice one! Folks around my town are being hit with an advance fee fraud. They get a text saying that someone wants to buy their house, if they take the bait they're offered way above market value for their house, but to proceed they have to pay $XXX.
I just helped a family friend identify one of these. It was classic scam stuff -- wonky capitalization and grammar, and an urgent demand to try to panic people. Thanks for making such great educational materials to help me spot the pattern quickly.
Getting so many of these calls lately, I just string them along for my own amusement
Quite alarming how many people believe something just because they are told it.
Don’t believe everything you read on the internet - Abe lincon
That’s an amazing job you’re doing protecting people from scammers!
I love this new mini scambaiting series. Would love if they were a bit longer, maybe no more than 100 seconds though.
JAJAJAJAJAJAAJAJAJ
I appreciate your suggestion of a round number of 100 seconds but do you think it could be stretched to 120 seconds or 2 minutes for consistency? Thank you.
This isn't scambaiting.
@@Dizz2K7 fine... scam information series. Better?
🙄
I actually had one of these for the first time recently, a voice message left on my home phone with the "you'll be arrested" line.
Now luckily, I'm young enough and savvy enough to be aware of scams so I'd never be caught out by such nonsense - but, there's clearly a lot of people who aren't or they'd not be so prevalent.
This video will only help those who see it, and I hope some do. What really needs to happen is some kind of letterbox drop from the government, aimed primarily at the generation and demographic these slimeballs go after. A simple A4 sheet with what to look out for could save countless people I'm sure - or run adverts during popular TV shows. I don't feel enough is being done to get the message out there to the people who fall for these scams. As helpful as this video would be to my Grandad for instance, he wouldn't even know how to go on TH-cam.
And therein lies the problem, he'd be the age that'd be scared by voice messages threatening prison, and most likely to call numbers back. Fortunately for him, our family has spoken at length with him over scamming, and we've told him if anyone ever asks for money, to call us first.
Unfortunately for others, not everyone has someone around to guide them sadly.
It really is about time the powers that be took all this more seriously. I don't ever recall seeing any literature advising me on these issues, I recall loads about being broken into, and how to protect against burglars and door to door scammers, but never ever anything about cold calling or text scams.
Maybe you, Shrimp, could set up some kind of petition or movement we can all join, try and get governments to take this malarkey more seriously. I'm not being ageist here, but the targets and victims are usually of an older vintage - it's them we need to be getting the information out to, and they're the ones who'll be less inclined to use the Internet, which is where the valuable info usually is.
I got a call from 'my bank' saying that my account might have been compromised and three payments for motor insurance taken that day. They then started asking me 'security questions' to prove who I was. Naturally I refused as I couldn't be sure who they were. I called the number on the back of my bank card (from another phone) and found out that it *was* my bank and that their security section seemed to have no clue about security. They gave me my money back but I still lodged a complaint about their procedures.
Love your new series. A scam running here in the US is called the grandparent scam. A scammer may use your Facebook page to learn your name and age and your grandchildrens' ages. You get a call from an "attorney" urgently stating that your grandson "Mike" has been involved in a car wreck and you need to send money or gift cards to this "attorney" or he'll have to stay in this out-of- state jail. Of course you are pressured to do everything RIGHT NOW!!! Scammers play on your emotions of being genuinely alarmed for your family and the secrecy and embarrassment of it all so it's not published in the newspaper. Please STOP, THINK, BREATH. Like Atomic says it's more than likely a SCAM!
Very much appreciate this new series of short explainers!. I'm often looking for a quick and easy way to explain these sorts of scams to the less well-informed and/or less technically savvy folks in my life. Sadly these things are a modern fact of life that we must all come to understand.
Excellent video once again Mike.
I work in a mental health unit with vulnerable adults some of which have been receiving threatening scam messages exactly like the one you described, one particular resident has become very distressed about this even though he has been reassured again and again by staff that he has done nothing wrong.
I’ll definitely be showing him this video tomorrow.
I REALLY LOVE this "Wham! Bam!" Series. The videos are great!! Please do one for every single type of scam ever to be concocted in this dimension.
I got called yesterday, answered, and said in my best cockney accent, "Do you want me to throw an apple at you for trying to scam me!!??" And hung up.
These are very simple and informative! Keep up the great work!
Earlier then my dad picking me up from the airport.
Menel z dupy
Love your videos. Who would have thought that educational videos could be so much fun. Thank you and stay safe.
I like to press option 1 to speak to the call centre and then start saying, ‘Kitboga, Kitboga, Kitboga’ repeatedly!
This should be played on tv as a public service announcement, everyone should be made aware of these scams in a simple short video such as this 👍🏻
You are a prophet. Thanks for the info.
How is this 11h before I got the notification?
Africa Everyday beating us as always
wow early lol
@@jimybobjim
You nor anyone else will ever be first with his friend here lol
@@jimybobjim Because he's Babatunde haha
My favorite is my social security number being “cancelled by IRS due to fraudulent activities”
Loved this, sending it to my parents ASAP. It’s not at all patronising so hopefully they listen. One thing about the advice to hang up and call your bank - on some landlines, the call isn’t terminated until the calling party hangs up. My mum had a scam call and ended it (to call me, not her bank as she told the caller) and the scammer pretended to be the bank, using a fake IVR. Really creepy. So wait for the call to clear or use another phone if possible.
I’ve seen spoofed calls that said they’re from my parents before, especially back when I was in school. Got in trouble as I had to explain that the sudden call that said it was from my mom or dad was actually just a scam call. The ones I’m sick of are the car extended warranty ones and the Medicare ones.
These are so good. You need to be paid for these as a public service.
Whenever they tell me I get arrested I tell them to arrest me please xD
Side note on this. Whenever even legitimate businesses ask for your personal information (address/email/phone) , tell them you prefer not to divulge that information if you don't have to. Businesses can gather data and sell it and it can become compromised, thus decreasing chances of getting spam calls/mail. You'd be surprised how many transactions and business interactions you can make without giving out personal info.
loving these short vids :) brilliantly useful
Love the red to green...your words explained and descalated ......!
this is great, super concise and informative
Good lad scambuster telling us all the stuff we need to know. It’s appreciated
I keep getting these types of calls claiming that my Social Security has been compromised. I got one this morning with a Wyoming area code (I live in Florida) next time I get one of these I'm going to press 1 to talk to them and threaten to sick Jim Browning on them.
Also, a common one if you live in the UK is a robocall pretending to be HMRC (the tax collecting office). Usually, say something like "there was an issue with your tax this year", ask you to do something involving your data and money, often they sign off with something like "if you don't do this a warrant will be issued for you today"...
HMRC will NEVER call you to demand personal info or payment over the phone!
You are an amazung person, Mr. Shrimp. Thank you!
Just the other day i got a call about tax fraud - obviously a scam call. Hung up immediately, then a couple days later got a similar call about it, just hung up again. I'm glad I know about these scams now, because if I don't find channels like this, I may very well have fallen for it.
This is a great public information service video,
Thanks for sharing.👍🏻👍🏻👍🏻
Ahhh yes I got the HRMC call a couple of days ago. Told If I didn't press 1 I'd be arrested shortly.
Still waiting.
(Again thanks for all you do. From comments I see, you have helped so many people!).
Before anyone goes on about "hanging up if the caller on the other end is Indian", keep in mind that just because a significant majority of scam call-centers are Indian doesn't actually mean all scam calls are from India. That's just lazy and bad advice, and risks getting caught out when the nice-sounding fella on the other end doesn't have an Indian accent.
Not to mention, a good number of businesses actually DO outsource calls to India, so it's not entirely unusual to find yourself talking to an Indian if you're, say, calling after a tech problem.
Yeah, I mean, it's true that most of these call centre scams originate there (and the story behind that in a nutshell is that lots of organisations outsourced to India, then later brought their call centres back in house, creating a big surplus of unused call centre resource in India, ripe for criminals to exploit as a cheap workforce), but yeah, people should assess these scams based on the facts of what they are claiming, not what the speaker sounds like.
A cold call with an indian accent is a scam.
A while ago I had a call from a very English sounding man. I can’t remember what it was about now but I kept him on the phone for about 20 minutes.
At the end of the call I said “I don’t know if you are a scam or not but if you are f**k off.” He replied “f**k off. Think that was a clue.
@@joachimmack4664 then the Indian accent has no effect
Bro I'm loving all your vids
I've disconnected my landline because since lockdown a year ago I was getting at least 4 calls a day, always an automated voice saying it's Amazon someone buying an iPad, BT cutting off internet, bank/credit card unauthorised payments, tax office threatening prison or royal mail saying I need to pay import duties.
Sometimes caller shows as international, nothing is said and then disconnects, I'm guessing it's because they want you to do call back.
I've got to the stage of telling my older and less savvy friends and family that its time to 'whitelist' calls.
Store a few essential contacts: close friends, parents, children, as contacts.
Enable voicemail, let an inbound call ring and go to VM, check your messages.
If its from an organisation you deal with (docs, dentist, bank), get their number from their website or some correspondence. Be careful googling.
Then, and only then, make an outbound call.
If its from an organisation you don't deal with, either make a judgement call, find their number and ring them, or call a sensible friend to see what they would do.
Basically, break that feeling of immediate pressure.
I once got a popup saying that because of the adult content I haf been consuming I had involved in trouble with Interpol.
I was like "Man, I've seen some wicked stuff, but calling the Interpol on me is a bit of a stretch".
I still remember the first time I got this years ago! I was so upset till I learned it was a scam. Thanks!
God bless you shrimp, going to make sure I have this on hand next time someone asks me if a phone call they got is a scam.
Short and to the point. We need these vids more now then ever.
I've never humored these calls but I ALWAYS get automated calls about my "extended warranty" running out on my vehicle. I would love to see what would happen if I followed through with this because I'm almost positive it's a scam.
it is, i get them all the time, i've never owned a vehicle.
Scam. I get them too and my car is an old clunker that's more than 30 years old.
Brilliant concept.
Nice wee start to a Saturday morning. Cheers mate, be groovy 👍🏴
"Your vehicle was involved in a crime!"
"Yeah, the way this thing keeps treating me is criminal."
"Keeps breaking down despite constant maintenance?"
"Yeah."
"Feels bad man."
"Yeah"
"... this is a scam, I'm sorry"
"I know, but thanks for giving me someone to talk to"
If I don't recognize the number I won't even say hello anymore, Just wait a few seconds and it will hang up.
I grew up in Slovakia 🇸🇰 and live in the US 🇺🇸. I answer with Haló, which is Slovak for Hello and close enough to the English word for legitimate callers not to get confused.
Then if it is a scam call, I just keep telling them in Slovak that I don't understand a word and just keep talking. They go completely quiet because their script doesn't tell them what to do in such a situation. And then I hang up.
Yes, I have adopted this technique recently. A genuine caller will try to start a conversation when connected, but call centre software will wait for a voice before routing the call to one of the operatives. I don't much care if it's a scam call centre or some other sort, TBH.
You should edit this to just the 1 minute explanation and post it as a TH-cam short. It might not be seen by your target audience but someone might show it to a vulnerable person and possibly prevent fraud. Thanks again AS!
Literally had one of these calls I hope phone whilst I was watching this video! "your payment of £399 for your new iPhone will be taken from your credit/ debit card in the next 24-hours. you do not want this payment to go through, press 1"
Yay, loving the shorties x