Please advise me how to write appeal details and when I writing appeal details there's keep saying Appeal Plea input English only I am stuck there can't go forward
hi from India,can u please help me with this,HTTP method POST is not supported by this URL.This message appears each time i tried to make payment fro COC.
Hi plz help me i need coc from SG I already send my fingerprints by courier to them but i didn’t receive any msg or mail now i do what ¿ becz now i m not staying there
Hi ma'am thank you for this video, can I please asked what to put in this section (higher education and period of stay is this from the very beginning I arrived in Singapore?
Hi Gali, My Father Need a COC, He was in Singapore 1991. He lost his old passport no info about that visit. He stayed there almost 2 years. We don’t have any info how we can apply for certification of clearance?
Hi again Miss Ghail.. Done na po sa fingerprinting. Kelangan pa ba may dry seal po sya? Sa camp crame lang daw po kasi meron nun. Wala po dito sa province. Thanks. Sana po masagot mo po..
Hi Ghail When they ask for a scanned IC is it ok if its is only, Photocopy of IC with a certified copy stamp by a singapore lawyer. I do not have my pass since it was surrendered when I left singapore. Thank in advance
Choose the Apply for certifcate link and scroll all the way down to the ‘fingerprint’’ hyperlink in blue eservices.police.gov.sg/content/policehubhome/homepage/certificate-of-clearance-hub.html
Magandang Umaga, My fiancé filled out the online form for her COC in Singapore and after 3 weeks, she heard nothing. After several emails, they finally responded and said she asked to pick it up in person, which made no sense since she was in the Philippines. I told her I would pay for a “duplicate” and have it mailed to her. I did that on Nov. 7th. We have sent several emails since asking the status but have heard nothing. Her K-1 interview if Jan. 23rd. I already bought her plane ticket for February 10th. Do you have any suggestion on how we can get them to respond and mail the duplicate copy to her? Salamat Po
Hello , thanks for you video. I already sent an appeal thru the app but never received confirmation letter. Now its 5 working days after i submitted but havent receive any email also. What should i do? 😢
They will let you know how exactly how much as far as i can remember. When i filed mine it was $60 inclusive of courier fee. The cost before was $55 for pick up then extra $5 for courier fee
Hi, bakit pinapaulit sakin ung COC ko saying na its not indicated the range of date I stayed in Singapore. Is there any COC other than the Criminal record. Thanks
@@kuya-nars8079 nung nag request ka po ng COC na indicate mo ba kung when and until which date and year ka nagstay sa Singapore? Kasama yata siya sa questions upon filing for COC request
Yes there is actually a date written on the COC, pero ng request sila sakin ng updated and saying that Statutory declaration of no criminal record is not acceptable.
Very informative thank you! I downloaded the pdf file and went to my local police station for fingerprinting. The upper left part of the card says "these particulars to be entered by the Official taking the impressions" the officer placed his name and race instead of mine. Is that correct? But on the bottom part it says impressions taken by; then he wrote his name and signature. He did not indicate his rank or title as well.
Hi, Ghail i want to ask how long did i have to wait to get the email confirmation appeal number? because i submit my appeal and i get my appeal number but may 31 2023 and now already 3rd of june i still haven't receive any email, hope i can hear from you soon, thank you
@@angelbabyann i received my confirmation appeal email 2 weeks after i applied the coc, i just did the payment yesterday and i'm waiting for my receipt if my payment is succesful
Very clear video, thanks! Do we have to use the fingerprint template from Singapore website? It is easier to use USA template when living in USA to be honest...
Mam gail..im proceding to certificate of clearance i open the log in via FIN i type all the details FIN no. Passport no. APP. Non after i press the boton next i connot open writing the information id. Passport no. Nationality is in correct. 🙏
I have a question about filling out the fingerprint form. On the top right corner of the form, theres a section that says ""for use in the fingerprint section" and then below it says "C R. No." and "S. C. R. No.," As well as "classified, searhed ,tested". What are we supposed to fill in for that?
For the fingerprint form, you just need to fill in your personal details and purpose of the clearance, everything else would be filled out by the officer who would assist you with the fingerprints
@@GhailTV Hi, just a quick question. I am from Taiwan where the native language is not English. What if the officers don't know how to fill up? Do you know what are we supposed to fill up in those section so that I can explain to the officers? Thank you!
@@GhailTV , on the top left corner of the 1st page of fingerprint form, the name and race details should be for the person who is taking our finger prints? please clarify.
hello.. my fingerprints were delivered 8 days ago but status says fingerprint pending . not sure if anything is wrong . do they change the status or just change it to issued or approved. i am in canada .
They might still be processing it. They will change the status to issued but you can always send then an email for follow up and tracking # if ever they already sent it out
I have sent my finger print via mail 3 weeks ago. But the online checking platform says in progress. Sent several emails to them but no response. Did you receive yours
Hello. Do we need to provide Certificate of clearance while applying for visa also or can we apply at the time of applying permanent Residence. Because I am also applying for Canada. I was in Singapore for my internship for 6 months. Can you send me your whats app number if you don't mind. I am from Nepal but currently working in Kuwait. This Singapore Certificate of Clearance is creating too much headache. No idea about fingerprint and all and too much process for it. Thank you so much in advance
mam pano po kung sa SG iba pa ang apelyedo nya. kasi married na sya ngayon iba na ang apelyedo? Ano ilalagay nya na apelyedo dyan sa police clearance? thank you
We try to register for certificate of clearance please help us with our appointment why its not working if we type our coc no. Given always invalid .! Can you please help me sort this out i dont know why what should i put why the reference no. Always invalid
Thank you for the video, May I know my wife is currently on dependent pass and overseas in India. I think while issuing DP MOM took her fingerprint. As she is in India does she has to provide fingerprints again, can she provide by email or courier. Thank you.
Yes, today I got COC for my wife (she is overseas) as proxy walkin to Singapore police, with her fingerprint paper and authority letter , for your viewers , India police stations may take long time, so notary lawyer in India or anycountry is also acceptable for fingerprints. For proxy Singapore police doesn't need appointment just walk in anytime. Any further questions, welcome..
@@MrAbhi200211 From 2019-2021 I worked in Singapore in an EP. Currently working in India. I need to apply for COC from India. I knew the procedures (1. Appeal 2. Fingerprint courier to SG 3. If all is ok I will get COC by courier). Your wife case proxy how it's worked. Since your wife DP is valid? My question is If I can apply for an appeal and send courier to my friend who works in Singapore. And my friend can visit the police station to get my COC? That will work out. Advice please.
Hello po. I have few questions 1. What do they mean on the “Departure date”? Is it the day you’re leaving Singapore tama po ba? Yung last day mo sa Singapore? 2. Paano po yun kapag wala na saakin yun NRIC(work pass ID) ko? Kase diba po kukunin ng employer yun kapag kinancel na pass mo? Or pwede yung lumang picture ng spass card na naitabi sa cellphone?
@@savanabiancaraon175 if departure date question dun sa appeal process, departure date mo papuntang ibang bansa.. pde yung picture lang ng nric mo kase pdf copy lanh nmn kelangan nila
@@GhailTV ah ok po. Pero ilalagay po ba nila yung date ng stay mo sa Singapore like from the start na nagpunta ka sa Singapore until last day ng stay mo sa Singapore nakalagay po siya sa COC?
@@savanabiancaraon175 ikaw maglalagay kung kelan ka dumating ng SG at kelan yung huling araw mo. Nasa questions yun sa pagapply ng coc. Once na confirm nila ilalagay nila yung correct information sa actual coc from when to when ka nagstay
hi, have you ever experienced an issue when uploading docs in step 3? I always stucked there because unable to upload. i tried so many time, it always shows '504 gateway time-out'... please help. thank you
Hi can i join also. My Wife and I have been trying to log an eappeal eservices online but got also same error. We already reduce our file sizes, follow pdf format on docs and jpg on photos but to no avail. Went to spf cantonement CoC office to inform them and seek advises from the issues were facing online and got a response to limit our file sizes. After trying today, instead of getting a gateway error 504, e-services is under ongoing system maintenance. Hoping their system will be completed soon.
@@raymondroque9227 I think you should complain on SPF about technical problem. I got an email from SPF officer. She guided me how to appeal and fix technical problem. However, it didn’t work. I tried to clear cache and browsers like what she said. Then I sent all my documents to her by email. And still waiting for her response
@@Patyma2807 hi, we have already sent an email a week ago however no response. Tried calling them everyday on their hotline, no answer. If you dont mind can bump your SPF officer regarding on technical issues again on their website. We have alotted time and effort just to raise the issue with them and done a lot research how to contact them and still waiting for answer. Anyways, thanks for entertaining and helping out.
hi Ms. gail, i tried to register my bf to singpass, he worked to singapore from 2010 to 2017 he need Singapore Police clearance for employment in Canada? we inputtted his FIN but still we cannot to proceed to sign up in singpass. what should we do?
Hi Ms Gail ask lng po .ilqng days na dto SG ma release Yong certificate of clearance. Halimbawa if sa pinas na mag apply Police clearance certificate pwedi ba yon kasi need mag apply visa sa Europe. Pro kailangan nla Yong sa SG na Police clearance certificate ko dati pwedi ba yon.waiting your reply. Thanks
Hi,I currently living in UAE which most of the Villa here doesn’t have a mailbox.yes😅I dont received any mails directly to where Im living right now,my question is,if the spf should send my certificate,is it by local post or courier wc requires signature of the receiver?Im just worried that my documents will get lost and not delivered to me.thanks in advance.
@@Ramsky-le6cs if period of stay in Singapore - dates when you lived in SG. If it’s asking when you’re going abroad or leaving - you can put an approximation
Hello, When I go to Crame for finger printing, will I use the fingerprint file pdf from sg site or Crame will use its own finger printing paper. Thlank you
May I ask how to amend or edit if I made a mistake info with my Appeal? Is there any chance my data can be edited or do I need to reapply for another appeal?
That is a very good question. You can try and send an email to spf and ask if they can help you edit the information from their end or ask for instructions/suggestions on how to go about it
Hello po mam kung nakakuha na poh ako ng police clearance sa Singapore at hnd ko nmn po sya nagamit sa pinag applyan ko na bansa at hnd nmn na poh ako bumalik sa Singapore pwd ko pa po ba gamitin ang police clearance ko sa ibang bansa
Hello, thank you for your email. I have filled up and pressed confirm but I’m not receiving confirmation email that they received. How do I make sure that they received? Do you have any idea? Thank you
Hi ma'am,paano po kaya ang gagawin ko they rejected my appeal with some typing errors with my coc application.Pwde po kayang umulit ulit ng panibagong coc application?
Hi ma'am,I checked my status online, I got approval of my coc,but i didn't yet receive an email from them. Is it okay to move in the second step Apply for the Certificate of Clearance by using my Reference #?
hi again Ms Gail, regarding s passport no.. you said on ur video na ung passport no na ginamit mo while your staying in SG? or ung current/renewed passport no? thanku in advance
Hi Ms Ghail, I tried to check my FIN through ep online status using my passport used from the time I'm working there in Sg but it said "no record found for more than 6 months ago" .Any other option for this?
Good morning Ms Ghail,I found my work permit number and used it but it's not acceptable anymore. I'm not working in Singapore anymore,currently working now here in HK.
Just on a normal paper.. you can also ask for a cardboard copy(if they have any) at the police station..i sent both (on the normal paper & cardboard from camp crame)
one more thing po, regarding s passport no.. you said on ur video na ung passport no na ginamit mo while your staying in SG? or ung current/renewed passport no?
Hi, I just got my appeal approved now I am trying to make a payment but on the drop down menu it’s asking, Collection Mode? What is that? Should I choose proxy, self or mail. I am living overseas now and apply myself for myself.
@@GhailTV Hi Thank you so much for your reply. Now I live in Canada and I am going for fingerprints to local police station. I have downloaded one form for fingerprints from Singapore police’s website so now will my local police have to fill that form for my fingerprints? Because usually Canada police print our fingerprints on their own form, can I use that form?
You can try searching for the FIN again using the passport you used when you’re in Singapore to double check. If not, send email to spf to check other qualifiers
@@christine2899 yes sa camp crame ako kumuha then sinabay ko yung form from SPF website. Hindi nmn necessarily na sa Camp Crame, may ibang subs na sa municipal or town police station sila nagpagawa as long as they provide the fingerprinting services
Hi Ghail, do they notify you once they have received or opened the fingerprints? Cause my status says Accepted; Pending Fingerprint Form. And as per DHL it was already successfully delivered May 5. Thanks a lot!
Hi Miguel i hve the same issue like that,my courier told alreadt delivered but after 10 days of reaching to SG my finerr print my status still shows finger print pending.Im really frustrated since i cant process anything without SPCC
HI GHAIL,GOOD DAY.What if you lost your passport that you used to work at Singapore and cant remember your FIN,is there any chances to retrieve it? I worked in SG year 2003-2009.
Hello Ms. Ghail, I went to LBC po to send the fingreprint together with the receipt and aside from address and contact number they are asking me specific name of the person who will receive it. thanks in advance for your reply
HI Ms Hannah, i hope you can help me im really desperate to process my COC. Why i cnat complete my payment tracsaction .I always get this Payment has failed.Payment/Application was not successful. Please try again in 30 minutes. I actually tried 4x already but still getting this. Pls help.Thanks
Hi Maam. I think they have updated the website. If I google EP Online status, its not showing the same page as what appears in your video. Do u mind commenting the link please? We just really need to get a COC for my husband during his stay in SG year 2012-2013 for his UK visa application.
Hi! Ask ko lng, ok lang po ba iprint sa ordinary a4 size yung fingerprint form? Or kelangan ba thick paper? And, how to print, is it 1 sided or 2 sided? Thank you😊
Kahit sa regular size paper ok lng, pero if preferred mo medyo sturdy sa medyo thick paper mo iprint. You can also ask the police station kung meron silang cardboard fingerprint form pde mo isend pareho yung pdf ffrom spf website. One sided
@@Brown_Nose_Doodles hi pwede magtanung how long u wait for the approval of your appeal. When I check online it says it's already approved but I haven't received any notification yet. And I already get a fingerprint at the NBI office. Pwede na ba yon ung fingerprint na galing sa NBI office mismo or I need to print the PDF fingerprint from Singapore? Hopefully I can hear from u soon. 🙏🙏🙏🥰🥰🥰
@@aileenmuego almost 2 weeks po sakin before naapproved, then after 1 day nagnotify na sila sakin via email na approved na together with the receipt. Print ka po ng fingerprinting ng Singapore, yun po ang ipapadala mo sa COC kasama ng receipt na isesend nila sayo.. Much better po kung medyo hard yung paper na pprintan mo ng fingerprinting para hindi kaagad nalulukot during your fingerprinting.
Hello po Mam. I’m planning po to go to police station this week for fingerprinting. Sa part po ng form, yung sa 2nd page lang po na may name, address, race, place of birth ffill-up-an po?and ano po nilagay nyo sa identity caed no.new?thank you so much po.
hi miss ghail.i used my old passport for my FIN.now I have new passport.so is it okay if its the old passport ill be using the whole application for coc?thankyou in advance.
Hi Dear Ghail Could you help me pls.Once I complete stage 3 after upload Attachment file before CONFIRMATION I press to next. Unfortunately they said that Your file Couldn’t be accessed It may have been moved Edited or deleted. Please give some solution to apply🙏
@@GhailTV Thanks fot your reply. GHAIL😊 Finally I appealed! Last One question! 🙏 Will they notify? if they will not approve my application! Or how may I'll know that my application was cancelled?
Hi I just submitted my appeal for this application before I watched your video when I log in I used my new passport is that alright? Or should I repeat it again?
@@GhailTV thank you, gaano po katagal bago ma-receive yung Certificate? I’m so worried po kasi the immigration here in Australia only gave me 28 days. Hopefully they gonna approve my appeal as soon as possible 🙏🏻
Hi Ghail . Thanks for this video. Last week I change my company currently I don’t have I’d card but have ipa so my question may I apply by ipa or before I’d card ? Thank you
Hi Gail, How can I put my period of stay? Is it during the period I am residing in Singapore and holding a work pass? Or included the visit because I went back to SG several times after I resigned as a Short term visit. Thank you!
Ung SA confirmation ko. Dku nareceive panu un sis. KC after Kung Ng submit Ng pictures and Ng next naku. Tapos ung SPF na Mismo na website nila lumabas. So, panu un sis hnd KO alam ang e appeal number ko😢 Panotice nmn po ty
Hi i want to ask i checked my status for application of police clearance in sg. it was accepted but states that pending finger print but in my dhl tracking it was already delivered. How many days will it take for them to check the finger print? Thank you
Hi I am also facing the same issue. My fingerprint was delivered 3 weeks ago but the status is still in progress. Sent them several emails but no reply yet.
I have tried to apply po but when I put the reason for the appeal plea letter its says "Please input English only for Appeal Plea" it won't go through kahit in English naman po. Please help ot sure wat to do.
Hi ! How are u ? I had one question . In the appeal details there is one question Date of departure.( what date of departure should I need to write it down. The date when I left Singapore permanently)
Hello po tanong ko lng , ksi ung fiancé ko n wrong spelling pag fillup nya sa surname ko ngkbliktad lng ng pg lagay sa letters..my question is pwde p ba kmi uulit mg fillup ng appeal?kasi na send n nmin eh at my confirmation na.hintay nlng kmi ng email from SPF to proceed the next step applying for COC.
Pwede kayo mag apply ng appeal again if ever may error at ayaw magproceed since same passport info, pde kayo mag send ng email sa spf to check kung pwedeng i correct nila from their end
Thanks po,yes po nag email na po aq s spf to about sa error ng surname ko..pero ung reply nila is confirmation n pwde n kmi mag proceed applying coc..nag fillup n kmi don pero nagka problema aq s payment kng pano gawin.kasi sinunod ko lng po ung steps don at nagfillup ng question.pero im not sure po kng succesful ung ginawa ko wala po ksi confirmation ung bingay lng nila is payment reference number.
Thank you Miss Ghail. I have a follow up question, for the fingerprint form download, I will just print it to bond paper?and any particular size like if A4 or long bond paper?thank you so much Miss Ghail. Godbless
@@nicoledimacali9191 just on a regular short bond paper.. if you can also ask the police station if they can provide and give you a cardboard copy you can also send that together with the pdf form
Mam gail may finger print napo ako galing sa camp crame pwesi padala kuna kahit dpa ako nagbayad kasi po sko makita kung pano magbayad d naman nalabas
Please advise me how to write appeal details and when I writing appeal details there's keep saying Appeal Plea input English only I am stuck there can't go forward
paanu po Kung Wala nang contract koh sa Singapore and even ung fin number hndi ko na po alam paanu ko makakakuha ng police clearance. any other way po
You can email spf and ask for other alternatives. You can also email MOM if there’s a way you can retrieve your FIN
Hi, for photocopy of Identification front & back, what ID are they referring to, my previous SG work permit?
Any government issued ID
@@GhailTV oh thanks!
hi from India,can u please help me with this,HTTP method POST is not supported by this URL.This message appears each time i tried to make payment fro COC.
sis ask ko lng sana kaninu isend ung fingerprint sinu ang receiver ask kasi ng courier at contact number
Why Singapore is making so complex procedures for getting COC? Thanx for the video.
Hi plz help me i need coc from SG I already send my fingerprints by courier to them but i didn’t receive any msg or mail now i do what ¿ becz now i m not staying there
You can always send spf an email yo follow up, they might’ve not received it yet or already processing it
Could u plz tell me the email adress.¿ where i have to mail :(
Hi ma'am thank you for this video, can I please asked what to put in this section (higher education and period of stay is this from the very beginning I arrived in Singapore?
Hi Gali, My Father Need a COC, He was in Singapore 1991. He lost his old passport no info about that visit. He stayed there almost 2 years. We don’t have any info how we can apply for certification of clearance?
You can send an email enquiry to SPF
Hi miss , I working singapore.my from bangladesh.so now I move Portugal need to Police Clearance Certificate.how can I do now
Hello ma'am what if wala ako nong work permit ko kasi na hold ni employer ko pero my fin no. Ako
Miss can u tell me howmany days need to wsit to get email from spf after sent fingerprints forms. Thank u.
It depends on how many cases they received. If they have lots, then it may take time
Sister i am currenry working in singapore so what am gonna do where tbey are asking for period of stay
Hi again Miss Ghail.. Done na po sa fingerprinting. Kelangan pa ba may dry seal po sya? Sa camp crame lang daw po kasi meron nun. Wala po dito sa province. Thanks. Sana po masagot mo po..
Wala naman nakalagay sa form na need ng dry seal.. may mga subscribers ako na sa police station nila sa province din nag pa issue ng fingerprinting.
Hi Ghail When they ask for a scanned IC is it ok if its is only, Photocopy of IC with a certified copy stamp by a singapore lawyer. I do not have my pass since it was surrendered when I left singapore. Thank in advance
Thank you 😊 can I ask where can I get tuberculosis test for uk VII visa application??
How I get ica clearance??how have drug case in Singapore, I'm from Bangladesh
Hi. Do you have any info of the fingerprinting form to be mailed to Singapore office?
Choose the Apply for certifcate link and scroll all the way down to the ‘fingerprint’’ hyperlink in blue eservices.police.gov.sg/content/policehubhome/homepage/certificate-of-clearance-hub.html
Magandang Umaga,
My fiancé filled out the online form for her COC in Singapore and after 3 weeks, she heard nothing. After several emails, they finally responded and said she asked to pick it up in person, which made no sense since she was in the Philippines. I told her I would pay for a “duplicate” and have it mailed to her. I did that on Nov. 7th. We have sent several emails since asking the status but have heard nothing. Her K-1 interview if Jan. 23rd. I already bought her plane ticket for February 10th. Do you have any suggestion on how we can get them to respond and mail the duplicate copy to her?
Salamat Po
Hello , thanks for you video. I already sent an appeal thru the app but never received confirmation letter. Now its 5 working days after i submitted but havent receive any email also. What should i do? 😢
You can always send a follow up email to spf they are very responsive
@@GhailTV okaaay thank you, normally they reply in email after how many days?
madam, ask ko lang po, what if wala n sakin yung NRIC id ko kasi pimasurrender sakin ng employer ko nood sa kanila?
Hi Ghail , if I choose to send my copy here at PH will I pay additional fee for courier? Thanks
They will let you know how exactly how much as far as i can remember. When i filed mine it was $60 inclusive of courier fee. The cost before was $55 for pick up then extra $5 for courier fee
Hi, bakit pinapaulit sakin ung COC ko saying na its not indicated the range of date I stayed in Singapore. Is there any COC other than the Criminal record. Thanks
@@kuya-nars8079 nung nag request ka po ng COC na indicate mo ba kung when and until which date and year ka nagstay sa Singapore? Kasama yata siya sa questions upon filing for COC request
Yes there is actually a date written on the COC, pero ng request sila sakin ng updated and saying that Statutory declaration of no criminal record is not acceptable.
Very informative thank you! I downloaded the pdf file and went to my local police station for fingerprinting. The upper left part of the card says "these particulars to be entered by the Official taking the impressions" the officer placed his name and race instead of mine. Is that correct? But on the bottom part it says impressions taken by; then he wrote his name and signature. He did not indicate his rank or title as well.
Sorry late reply, i only saw this message now, that is fine no need to put his rank. As long as he has his information written on it
Hi gail..so just bring the downloaded pdf file to the police station and do thr finger print?
Hi, Ghail i want to ask how long did i have to wait to get the email confirmation appeal number? because i submit my appeal and i get my appeal number but may 31 2023 and now already 3rd of june i still haven't receive any email, hope i can hear from you soon, thank you
Mine took almost a week, some of my subscribers took more than 10 days it depends on how many cases they received
@@GhailTV thank you so much for your fast respon🙏🙏
@@izanurfaiza2844 Hi Have you received yours? if so how long it takes? for appeal and COC. Thank you.
@@angelbabyann i received my confirmation appeal email 2 weeks after i applied the coc, i just did the payment yesterday and i'm waiting for my receipt if my payment is succesful
@izanurfaiza2844 May I know how long it takes to received email after payment?
Mam just a question, I worked i Sg 10 years ago, for NCIS ID that requires front and back, I dont have this ID, what i will upload instead?
i also don’t have id can you tell me what you upload?
Hi. What is letter from overseas authority in under the Upload Attachment? Thank you
Anyone can recommend what is the document of oversea authority please ?
Very clear video, thanks! Do we have to use the fingerprint template from Singapore website? It is easier to use USA template when living in USA to be honest...
Sorry i just saw this now, i used one from the spf website then the one from the Philippines. I sent them both
Hi, I actual appeal for it and for to take down the number. Now i dont know the number. Any idea how to get appreal no?
You can send spf an email enquiry
Mam gail..im proceding to certificate of clearance i open the log in via FIN i type all the details FIN no. Passport no. APP. Non after i press the boton next i connot open writing the information id. Passport no. Nationality is in correct. 🙏
Maam paano po ginawa nyo sa akin din ganyan tama naman ang details pero di ako makalog in
Hi ako din ganito Ano po ginawa nio solüsyon nawa Mabasa nio to and share your experience ano ginawa nio paraan
@@jennalyneugenio9746hello po mam ganun din po ung sitwasyon ko ano po ginawa nyo po
I have a question about filling out the fingerprint form. On the top right corner of the form, theres a section that says ""for use in the fingerprint section" and then below it says "C R. No." and "S. C. R. No.," As well as "classified, searhed ,tested". What are we supposed to fill in for that?
For the fingerprint form, you just need to fill in your personal details and purpose of the clearance, everything else would be filled out by the officer who would assist you with the fingerprints
@@GhailTV Hi, just a quick question. I am from Taiwan where the native language is not English. What if the officers don't know how to fill up? Do you know what are we supposed to fill up in those section so that I can explain to the officers? Thank you!
@@Fattyandy as far as i know just your fingerprints, their name, signature and police station # license and you have to write clearance abroad
Mam gail don s fingerprint forms po, ung 2nd page pifill-upan q din po ba? Nklgay kz name, address, race, chinese characters, dialect if chinese etc.
@@GhailTV , on the top left corner of the 1st page of fingerprint form, the name and race details should be for the person who is taking our finger prints? please clarify.
Hiii ghail can you help me out for what did I wrote down for appeals letter ?
Hi Ghail, in identification wer u submitted work permit, is that the work permit of Singapore or any other identity would work.?
You can upload any government issued ID or passport
hello.. my fingerprints were delivered 8 days ago but status says fingerprint pending . not sure if anything is wrong . do they change the status or just change it to issued or approved. i am in canada .
They might still be processing it. They will change the status to issued but you can always send then an email for follow up and tracking # if ever they already sent it out
I have sent my finger print via mail 3 weeks ago. But the online checking platform says in progress. Sent several emails to them but no response. Did you receive yours
Hello. Do we need to provide Certificate of clearance while applying for visa also or can we apply at the time of applying permanent Residence. Because I am also applying for Canada. I was in Singapore for my internship for 6 months. Can you send me your whats app number if you don't mind. I am from Nepal but currently working in Kuwait. This Singapore Certificate of Clearance is creating too much headache. No idea about fingerprint and all and too much process for it. Thank you so much in advance
Helo there! Is the eappeal no. the reference number that they have sent after they approved the appeal?
Yes
i cant login with my fin without e appeal number where can i get the eappeal number. please help me
Hi Ghail, i already got appeal from Singapore, please tell me how can i pay money.
Please watch the vlog the info is in there
@@GhailTV thank you
Mam gail paulit ulit kupo pinaninuod pagdating sa payment doon ako nawawala
Mam I have my FIN number but i dont have my work permit copy or study pass copy. So what I can upload on id front and back option?
Any government issued ID
mam pano po kung sa SG iba pa ang apelyedo nya. kasi married na sya ngayon iba na ang apelyedo? Ano ilalagay nya na apelyedo dyan sa police clearance? thank you
We try to register for certificate of clearance please help us with our appointment why its not working if we type our coc no. Given always invalid .! Can you please help me sort this out i dont know why what should i put why the reference no. Always invalid
You can send an email to spf for further assistance. They could be having issues and they can help track your case
Which work permit is have to upload, canadian or from singapore?
Mam I only received stern warning in Singapore can get police clearance cerficate pls reply to me
Thank you for the video, May I know my wife is currently on dependent pass and overseas in India. I think while issuing DP MOM took her fingerprint. As she is in India does she has to provide fingerprints again, can she provide by email or courier. Thank you.
She needs to provide fingerprints again using the pdf file from spf website. She need to send ir via courier
Yes, today I got COC for my wife (she is overseas) as proxy walkin to Singapore police, with her fingerprint paper and authority letter , for your viewers , India police stations may take long time, so notary lawyer in India or anycountry is also acceptable for fingerprints. For proxy Singapore police doesn't need appointment just walk in anytime. Any further questions, welcome..
@@MrAbhi200211 From 2019-2021 I worked in Singapore in an EP. Currently working in India. I need to apply for COC from India. I knew the procedures (1. Appeal 2. Fingerprint courier to SG 3. If all is ok I will get COC by courier). Your wife case proxy how it's worked. Since your wife DP is valid?
My question is
If I can apply for an appeal and send courier to my friend who works in Singapore. And my friend can visit the police station to get my COC?
That will work out. Advice please.
Which passport photocopy I need to upload? My present passport or the passport I used while in Singapore.
The passport you used while you’re in Singapore
Hello po. I have few questions
1. What do they mean on the “Departure date”? Is it the day you’re leaving Singapore tama po ba? Yung last day mo sa Singapore?
2. Paano po yun kapag wala na saakin yun NRIC(work pass ID) ko? Kase diba po kukunin ng employer yun kapag kinancel na pass mo? Or pwede yung lumang picture ng spass card na naitabi sa cellphone?
@@savanabiancaraon175 if departure date question dun sa appeal process, departure date mo papuntang ibang bansa.. pde yung picture lang ng nric mo kase pdf copy lanh nmn kelangan nila
@@GhailTV ah ok po. Pero ilalagay po ba nila yung date ng stay mo sa Singapore like from the start na nagpunta ka sa Singapore until last day ng stay mo sa Singapore nakalagay po siya sa COC?
@@savanabiancaraon175 ikaw maglalagay kung kelan ka dumating ng SG at kelan yung huling araw mo. Nasa questions yun sa pagapply ng coc. Once na confirm nila ilalagay nila yung correct information sa actual coc from when to when ka nagstay
Hello,
I check ep online status by passport number but it says no record found
please help?
Was it the same passport number you used when you worked there?
@@GhailTV yes but now passport is changed because it expired earlier one
Maam Gail, for fingerprints can use blue ink,please replay
hi, have you ever experienced an issue when uploading docs in step 3? I always stucked there because unable to upload. i tried so many time, it always shows '504 gateway time-out'... please help. thank you
Check if you’re uploading a pdf file and i think they prefer internet explorer engine not google chrome
Hi can i join also. My Wife and I have been trying to log an eappeal eservices online but got also same error. We already reduce our file sizes, follow pdf format on docs and jpg on photos but to no avail. Went to spf cantonement CoC office to inform them and seek advises from the issues were facing online and got a response to limit our file sizes. After trying today, instead of getting a gateway error 504, e-services is under ongoing system maintenance. Hoping their system will be completed soon.
@@raymondroque9227 I think you should complain on SPF about technical problem. I got an email from SPF officer. She guided me how to appeal and fix technical problem. However, it didn’t work. I tried to clear cache and browsers like what she said. Then I sent all my documents to her by email. And still waiting for her response
@@Patyma2807 hi, we have already sent an email a week ago however no response. Tried calling them everyday on their hotline, no answer. If you dont mind can bump your SPF officer regarding on technical issues again on their website. We have alotted time and effort just to raise the issue with them and done a lot research how to contact them and still waiting for answer. Anyways, thanks for entertaining and helping out.
@@raymondroque9227 you can also try using a different browser.
Where i can get or find the appeal no if l have already got email from sg.
Hi, what should be the period of stay? Since i first arrived in singapore or since i staying current company?
From the day you first came to Singapore till the day you left, if you’re still there then till present
hi Ms. gail, i tried to register my bf to singpass, he worked to singapore from 2010 to 2017 he need Singapore Police clearance for employment in Canada? we inputtted his FIN but still we cannot to proceed to sign up in singpass. what should we do?
No need to sign up for singpass, just scroll down to ‘register or login via FIN
Hi Ms Gail ask lng po .ilqng days na dto SG ma release Yong certificate of clearance. Halimbawa if sa pinas na mag apply Police clearance certificate pwedi ba yon kasi need mag apply visa sa Europe. Pro kailangan nla Yong sa SG na Police clearance certificate ko dati pwedi ba yon.waiting your reply. Thanks
Hi,I currently living in UAE which most of the Villa here doesn’t have a mailbox.yes😅I dont received any mails directly to where Im living right now,my question is,if the spf should send my certificate,is it by local post or courier wc requires signature of the receiver?Im just worried that my documents will get lost and not delivered to me.thanks in advance.
As far as i can remember it didn’t require any signature. I’m not sure with their process now. You can always send them an email to verify
Hi one more thing,with the uploaded Id,that I need to upload,is that a Singapore ID or recent id like mine,uae Emirates id?thanks
@@Ramsky-le6cs whichever ID you have. You can also upload both
@@GhailTV hi its me again,what should I put in period of stay?
@@Ramsky-le6cs if period of stay in Singapore - dates when you lived in SG. If it’s asking when you’re going abroad or leaving - you can put an approximation
Hello, When I go to Crame for finger printing, will I use the fingerprint file pdf from sg site or Crame will use its own finger printing paper. Thlank you
You can bring the pdf form, they will sign both for you (sg form and camp crame)
@@GhailTV Thank you Miss Ghail. One last, whick one will I send to Singapore if I would have to copies. More power.
@@GhailTV I mean *2 copies..
@@budlife9396 you can send both. That’s what i did. ☺️
@@GhailTV Thank you so much... stay healthy and more power..
May I ask how to amend or edit if I made a mistake info with my Appeal? Is there any chance my data can be edited or do I need to reapply for another appeal?
That is a very good question. You can try and send an email to spf and ask if they can help you edit the information from their end or ask for instructions/suggestions on how to go about it
Hi Ghail. Hope all is fine with you. I just want to know what to do next after my appeal for COC has been approved already? Please advise. Thank you
You can start filling out the application for coc
@@GhailTV Thank you☺️
I have entered the wrong postal address, could i change the postal address?? Thank you so much
Hello po mam kung nakakuha na poh ako ng police clearance sa Singapore at hnd ko nmn po sya nagamit sa pinag applyan ko na bansa at hnd nmn na poh ako bumalik sa Singapore pwd ko pa po ba gamitin ang police clearance ko sa ibang bansa
If hindi nakasulat kung para saang bansa mo gagamitin pede mong gamitin ulit. Good for 1 yr nmn yan
If we don't have an overseas authority letter yet, can we apply for COC only through my personal request letter?
That’s a very good question. You can always try, if they reject your appeal you can always send spf an email for further instructions
Hi where i can get po the overseas letter of authority?
Hello!
My appeal was approved. May i know what is the next step? I cant seem to find e appeal number to log in.
They should send you an email
@@GhailTV does the e appeal number look like APP/…. ?
@@nirajsunuwar4055 yes that’s correct
Hello, thank you for your email. I have filled up and pressed confirm but I’m not receiving confirmation email that they received. How do I make sure that they received? Do you have any idea? Thank you
You can send spf an email to double check
Hello Gail, what if I'm already living in my countrt of destination? What will I put on date of departure? Thank you
Can you just put any tentative date. They don’t really check it
Thank you for your kind response. Sorry for the confusion but I already left Sg in Aug 2021. Is that the "departure date?"
hi, I am applying for COC but I am getting an error like forbidden 403.... on the step of confirmation. Do you have any idea about this?
Maybe try using a different web browser
Hi ma'am,paano po kaya ang gagawin ko they rejected my appeal with some typing errors with my coc application.Pwde po kayang umulit ulit ng panibagong coc application?
Pwede kang magsend ulit ng appeal
@@GhailTV thank you maam.
Hi ma'am,I checked my status online, I got approval of my coc,but i didn't yet receive an email from them. Is it okay to move in the second step Apply for the Certificate of Clearance by using my Reference #?
@@jenenaablaza4197 yes you can proceed to the next steps as long as it is approved
When i go for fingerprint am i need to bring my orginal passport?
hi again Ms Gail, regarding s passport no.. you said on ur video na ung passport no na ginamit mo while your staying in SG? or ung current/renewed passport no? thanku in advance
Yung passport na ginamit ko current pa siya nung nag request ako coc,, kung ano yung current passport mo yun ang need gamitin
Hi Ms Ghail, I tried to check my FIN through ep online status using my passport used from the time I'm working there in Sg but it said "no record found for more than 6 months ago" .Any other option for this?
Any way you can get hold of your agency or maybe MOM can help. Try mo din yung new passport mo baka magwork basta tama yung DOB
Good morning Ms Ghail,I found my work permit number and used it but it's not acceptable anymore. I'm not working in Singapore anymore,currently working now here in HK.
@@jocelynpalapala4500 you can still try to apply an appeal and if it really doesn’t work you can send an email to spf for further advice
Did you just print the Fingerprint form on a normal paper or is there a special paper for it?
Just on a normal paper.. you can also ask for a cardboard copy(if they have any) at the police station..i sent both (on the normal paper & cardboard from camp crame)
@@GhailTV thank you!
Hi Ms Gail.. as ko lng po dun s upload attachments, yung s ID need po b ung NRIC/Spass ID? or any ID po??? thank u
Any government issued ID
one more thing po, regarding s passport no.. you said on ur video na ung passport no na ginamit mo while your staying in SG? or ung current/renewed passport no?
Hi, I just got my appeal approved now I am trying to make a payment but on the drop down menu it’s asking, Collection Mode? What is that? Should I choose proxy, self or mail. I am living overseas now and apply myself for myself.
Collection mode - if you’re picking it up choose self: if someone’s picking up for you choose proxy: if you live outside of Singapore choose mail
@@GhailTV Hi Thank you so much for your reply. Now I live in Canada and I am going for fingerprints to local police station. I have downloaded one form for fingerprints from Singapore police’s website so now will my local police have to fill that form for my fingerprints? Because usually Canada police print our fingerprints on their own form, can I use that form?
Hi kuldeep can you please help me for apply coc i have some question i live in Australia
Hi, I can’t login “via Fin”. I was in Singapore in 2019. Right now I’m in my country. Then how do I do it?
You can try searching for the FIN again using the passport you used when you’re in Singapore to double check. If not, send email to spf to check other qualifiers
Hi Mam Ghail mag ask lang po sana regarding fingerprint form,sa camp crame po ba kau ngpagawa both including yung form from Singapore?Thank you
@@christine2899 yes sa camp crame ako kumuha then sinabay ko yung form from SPF website. Hindi nmn necessarily na sa Camp Crame, may ibang subs na sa municipal or town police station sila nagpagawa as long as they provide the fingerprinting services
For its been more than 5 working days. Still didn’t receive any confirmation email. Is it normal? Will they notify me if my appeal rejected?
That is normal. It depends on how many cases they received. They will notify you if it’s approved or rejected
Hi Have you received yours? if so how long it takes? Thank you.
Hi Ghail, do they notify you once they have received or opened the fingerprints? Cause my status says Accepted; Pending Fingerprint Form. And as per DHL it was already successfully delivered May 5. Thanks a lot!
They will notify you once they’ve completed your request and COC ready for delivery
Hi miguel how many days did u receive your coc from mail?thanks in advance
@@IyahCachulla up
Hi Miguel i hve the same issue like that,my courier told alreadt delivered but after 10 days of reaching to SG my finerr print my status still shows finger print pending.Im really frustrated since i cant process anything without SPCC
@@ginyzami7371 how to track the documents if they’re already for ship out?
HI GHAIL,GOOD DAY.What if you lost your passport that you used to work at Singapore and cant remember your FIN,is there any chances to retrieve it? I worked in SG year 2003-2009.
Hello Ms. Ghail,
I went to LBC po to send the fingreprint together with the receipt and aside from address and contact number they are asking me specific name of the person who will receive it. thanks in advance for your reply
You can send an email to spf and ask which name you can ‘attention’ the documents to
HI Ms Hannah, i hope you can help me im really desperate to process my COC. Why i cnat complete my payment tracsaction .I always get this Payment has failed.Payment/Application was not successful. Please try again in 30 minutes.
I actually tried 4x already but still getting this. Pls help.Thanks
Hi Maam. I think they have updated the website. If I google EP Online status, its not showing the same page as what appears in your video. Do u mind commenting the link please? We just really need to get a COC for my husband during his stay in SG year 2012-2013 for his UK visa application.
Sorry just saw this message now. eservices.police.gov.sg/content/policehubhome/homepage/certificate-of-clearance-hub.html
Hi mam ghail may problema ba site nila Ngayon mahirap kasing mkapasok. Thank you!
Hi ghail, if 1st Appel rejected, than how many days latar can appel 2nd one, thsnks
Hi! Ask ko lng, ok lang po ba iprint sa ordinary a4 size yung fingerprint form? Or kelangan ba thick paper? And, how to print, is it 1 sided or 2 sided? Thank you😊
Kahit sa regular size paper ok lng, pero if preferred mo medyo sturdy sa medyo thick paper mo iprint. You can also ask the police station kung meron silang cardboard fingerprint form pde mo isend pareho yung pdf ffrom spf website. One sided
@@GhailTV Noted😊 Anyways, nag print nalang ako sa thick paper( 2 sided) and 1 sided naman sa regular paper lang.. Thank you
@@Brown_Nose_Doodles hi pwede magtanung how long u wait for the approval of your appeal. When I check online it says it's already approved but I haven't received any notification yet. And I already get a fingerprint at the NBI office. Pwede na ba yon ung fingerprint na galing sa NBI office mismo or I need to print the PDF fingerprint from Singapore? Hopefully I can hear from u soon. 🙏🙏🙏🥰🥰🥰
@@aileenmuego almost 2 weeks po sakin before naapproved, then after 1 day nagnotify na sila sakin via email na approved na together with the receipt.
Print ka po ng fingerprinting ng Singapore, yun po ang ipapadala mo sa COC kasama ng receipt na isesend nila sayo..
Much better po kung medyo hard yung paper na pprintan mo ng fingerprinting para hindi kaagad nalulukot during your fingerprinting.
Hello po Mam. I’m planning po to go to police station this week for fingerprinting. Sa part po ng form, yung sa 2nd page lang po na may name, address, race, place of birth ffill-up-an po?and ano po nilagay nyo sa identity caed no.new?thank you so much po.
hi miss ghail.i used my old passport for my FIN.now I have new passport.so is it okay if its the old passport ill be using the whole application for coc?thankyou in advance.
You should use your new passport info for the application because they are going to include that # on your COC
@@GhailTV thanks for the reply😊
Hello po regarding po pala sa Finger print need po ba ipadala sakanila yung hard copy ng figer print or soft copy lang po
Hi
Dear Ghail
Could you help me pls.Once I complete stage 3 after upload Attachment file before CONFIRMATION
I press to next.
Unfortunately they said that
Your file Couldn’t be accessed
It may have been moved Edited or deleted.
Please give some solution to apply🙏
Check if you’re uploading a pdf file cause they’re very particular about it
@@GhailTV Thanks fot your reply.
GHAIL😊
Finally I appealed!
Last One question! 🙏
Will they notify? if they will not approve my application!
Or how may I'll know that my application was cancelled?
@@KhairulIslam-Ripon they will send you an email if it’s approved or not
@@KhairulIslam-Ripon can you tell me how you solved the problem in step 3? I was unable to upload and process to step 4.
@@GhailTV dear mam. I already get it what is validity time it’s 6 month or 3 month?
Hi miss Ghail! About Payment,can I use someone else credit card ? Or it should be a credit card under my name. Thanks for the response.
HELLO, CAN YOU PLEASE TELL ME HOW MUCH TIME THEY TAKE FOR SENDING THE APPROVAL VIA EMAIL.
Hi I just submitted my appeal for this application before I watched your video when I log in I used my new passport is that alright? Or should I repeat it again?
No need, you did it correctly
@@GhailTV thank you, gaano po katagal bago ma-receive yung Certificate? I’m so worried po kasi the immigration here in Australia only gave me 28 days. Hopefully they gonna approve my appeal as soon as possible 🙏🏻
@@elyzamendoza653 depende kse sa spf, you can always send them am email for followup
Hi Ghail .
Thanks for this video. Last week I change my company currently I don’t have I’d card but have ipa so my question may I apply by ipa or before I’d card ? Thank you
As long as you have your FIN you can apply
Mam anu po ilalagay ko sa educational attainment yung 3rd year college dami kasi pagpipilian sa options....
How can i get here in coc and how much need?
Hi miss gail, may I ask if any police station in the Philippines nearby your place will do? No need to go to manila?
Hi Gail, How can I put my period of stay? Is it during the period I am residing in Singapore and holding a work pass? Or included the visit because I went back to SG several times after I resigned as a Short term visit.
Thank you!
It is the period when you were residing in Singapore with work pass
Sis need paba Ng clearance kahit more than 10yrs.
Ung SA confirmation ko. Dku nareceive panu un sis.
KC after Kung Ng submit Ng pictures and Ng next naku. Tapos ung SPF na Mismo na website nila lumabas. So, panu un sis hnd KO alam ang e appeal number ko😢
Panotice nmn po ty
Hello, is there anyone here have the idea on how long does it take to receive an email notif that they already received the finger print. Thank you
hello is there any requirements like must stay in singapore for the last six months to get my PCC approved.
You should put your FIN and dates you were living in Singapore. Singapore police force can track that
Hi i want to ask i checked my status for application of police clearance in sg. it was accepted but states that pending finger print but in my dhl tracking it was already delivered. How many days will it take for them to check the finger print? Thank you
Hi I am also facing the same issue. My fingerprint was delivered 3 weeks ago but the status is still in progress. Sent them several emails but no reply yet.
@@Charithalak when did you submit the fingerprint maam?
My fingerprint was delivered on 6th march. It’s nearly 3 weeks
Hi, within how many days you have received you coc after the issued?
I have tried to apply po but when I put the reason for the appeal plea letter its says "Please input English only for Appeal Plea" it won't go through kahit in English naman po. Please help ot sure wat to do.
Try to clear your cache then try to do the appeal again if it still doesn’t push through i suggest send an email inquiry to spf for further assistance
@@GhailTV Thank you po sa pg response. Does it need to have 4000 characters ba? I did sent them an email already.
Hi !
How are u ?
I had one question .
In the appeal details there is one question
Date of departure.( what date of departure should I need to write it down. The date when I left Singapore permanently)
Hello have you done with your coc i also need that how to apply plz help me jasmeen kaur
Hii i forget my fin no how to apply pcc singapore
Hello po tanong ko lng , ksi ung fiancé ko n wrong spelling pag fillup nya sa surname ko ngkbliktad lng ng pg lagay sa letters..my question is pwde p ba kmi uulit mg fillup ng appeal?kasi na send n nmin eh at my confirmation na.hintay nlng kmi ng email from SPF to proceed the next step applying for COC.
Pwede kayo mag apply ng appeal again if ever may error at ayaw magproceed since same passport info, pde kayo mag send ng email sa spf to check kung pwedeng i correct nila from their end
Thanks po,yes po nag email na po aq s spf to about sa error ng surname ko..pero ung reply nila is confirmation n pwde n kmi mag proceed applying coc..nag fillup n kmi don pero nagka problema aq s payment kng pano gawin.kasi sinunod ko lng po ung steps don at nagfillup ng question.pero im not sure po kng succesful ung ginawa ko wala po ksi confirmation ung bingay lng nila is payment reference number.
Hi miss Ghail. Thank you for this video. I would like to ask, if I dont have my copy of Spass, what will i download for the ID part?thank you so much
Any government issued ID like sss, philhealth etc
Thank you Miss Ghail. I have a follow up question, for the fingerprint form download, I will just print it to bond paper?and any particular size like if A4 or long bond paper?thank you so much Miss Ghail. Godbless
@@nicoledimacali9191 just on a regular short bond paper.. if you can also ask the police station if they can provide and give you a cardboard copy you can also send that together with the pdf form
@@GhailTV thank you so much Miss Ghail
Sorry Miss Ghail, one more thing. For the picture to be attached in finger print form, what will be the photo size?thank you again
Hi , sis plz can you tell me about overseas authority letter ? I am living in New Zealand I need pcc from Singapore plz reply me
Hello Ghail, sa photocopy of identification (NRIC/ID) na part, pwede government ID sa Philippines ang e upload since wala na ang NRIC?
You can always send them a chat if needed pa yung nric. Kase yung sa akin both nric and ph sss id inupload ko
Hi ma'am ano po balita umubra po ba Yung government ID sa philippines? Kasi wala din ako picture nung NRIC ko sa singapore Thank you
hello I work in sg before from dec 2012 to june 2013 should i still get police clearance ?
As long as you work and stayed for 6mos and more then you need to get the police clearance