Salesforce Einstein Service Replies via OmniChannel! | Areya Technologies
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- เผยแพร่เมื่อ 14 ก.พ. 2024
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In setup I cannot get Einstein reply recommendation
Hey, that part when agent clicks on 'Post', then message automatically send as a reply of Agent.
I want to integrate that part only in my custom LWC.
I want to make a button like 'Post', and when agent clicks on it, the data should be automatically sent to the live chat.
How can we do that?
In setup cannot get Einstein reply recommendation