You should never use a steel brush on the surface of your pool during the 30 day curing process. Those 30 days help determine the life span of your surface
we have a brand new diamond brite pool cover here (Brazil) and nobody knew how to take proper care of it, so now, a week after its instalation, what we have is a green water in a pool full of brown stains... I can barely sleep at night.
What did you all do to get the metal out of the pool? I brushed my plaster 2-3 times daily for the first 3 weeks so I’m hoping I’m good with that. My pool guy comes out every week to brush & vacuum it. Was told to wait 30 days before adding salt gradually to reach 3200 ppm. Hope this is correct but still trying to research this as I’ve heard conflicting info.
We used a metal catcher we got on Amazon but what you're doing is the right thing to do. We didn't know to brush at all. We were never told to do that. So once we started brushing we got all the gunk in the bottom of the pool and we didn't know to vacuum either. We let the filter do the work and our dolphin. It was a MESS. it sounds like you have a great pool guy and are doing the right things!
Wow that’s a tough experience you went through. It is critical especially during the first winter of a new plaster that you check the Ph of your pool water and adjust if it gets too high. Scaling and staining will happen if the Ph is especially way off. Disappointing that you were not told about winter maintenance/checking that is required.
I have these faint brown stains on my inground saltpool plaster, despite brushing daily and vacuuming often. Not sure what the stains are. Walls don't have it but floors do. Chemicals are all well balanced. Pool is only 18 months old. Someone please help me with advice.
You said you’d recommend a regular plaster to resurface your pool. I want to resurface my pool. Can you give me an actual product brand and type of finish? Also what type of sealer or paint to use. Thank you.
Ours here is now about 3 weeks old and it's all those brown stains from metal and from a chlorine shock 5 days after it was done. Here where we are isn't easy to change a 24.000 gallons of water to do a acid wash, so we've been pouring muriatic acid for the last week. The total of acid used up to now is more than 5 gallons. When we try to scrub with the brush, nothing comes off, but if we use a sponge and do it with the hand, it clears most of it. Any suggestion to make this work easier and safer?
After our pool was replastered we have like white streaks all over the pool, so it's not necessarily "metal" staining. I am so aggravated & not sure what to do. Pool guy keeps saying add this & that chemical to it but I just feel like it's something to do with the actual resurfacing job. Any suggestions??
it has been my experience that diamond bright only holds up between 8 to 10 years the regular white plaster I have got as high as 15 years least that’s what happened to me over the years
Did you acid wash it before filling the pool? It should be soaked with muratic acid to remove the metals from the surface. Then rinse it before you fill.
The guy who installed the plaster was the one who filled the pool after it was installed, and I'm not sure what he did. I have a feeling all of this constant staining is because he didnt do that step. Is it possible to acid wash it at this point or are we long too late?
Next time if you choose diamond bright make sure they wash it like brushing the with water and some dish soap and a nice acid wash at the end of the wash oor they could just trowel the cream out of the plastee instead of washing it and a nice acid bath the next day and you'll get a nice bright and clean plaster with nice exposure
You aren’t required but some time will most likely fall off when you start chipping right below the tile line. If you have more tile or can find the same tile, it should be pretty easy.
My experience with Diamondbrite was unfortunately the same. Very bad brown stains soon after installation that have persisted for the 8 years we’ve had the pool.
I'm deciding if going with Cool Blue from Diamond Bright or Aqua Blue from NPT. Hearing the experience in this video, is there something related to Diamond Bright materials that will help me on my decision to go with NPT?
Hi Lady. I'd to learn how quickly Diamond Brite dries up so that I can fill up my pool with water alll the way to the top. Thank you four yur Quick reply.
What you meen only plaster give some brand or info im dying here im about to star my home project in 3 months 😅 my pool is long like a swimming canal like 7ft width x 80ftlon depth around 4ft so the Venetian’s mosaic are out of the question for the hall thing ill put them just in the entrance, so pls tell me what do you mean about only plaster I want my pool white to so gives me that light blue color
Plaster is what is troweled on over any gunite pool as the final surface before you add water. BUT there are a lot of brands of plaster like dimondbrite and pebbletech that have different color aggregate in them to help the light bounce off and make the water sparkle more. If you ask your pool contractor for plain white plaster, your pool will be super smooth and will still be a light blue color!
We used vitamin c and scrubbed on repeat. But the stain is back. We're unsure what we will do this time. It definitely needs to be drained and acid washed but it's out of our skillset and we're scared to trust anyone else :(
@@CatherineArensbergI read on fhe diamond Brite website that you need to properly prepare the surface for plaster. So any algae or anything like that will appear through the plaster. Probably bad preparation for the plaster.
Ohh no, was it metal flakes? I've seen once or twice metal flakes from mixer drum. The blades in the drum were scrapping the drum, which caused metal flakes in to mix, which caused rust spots in finish. Sorry to hear that looks like a big ass pool
Yea all of that could of been avoided just with a nice wash and a acid wash at the end or just trowel the whole thing get any possible cream out and do a acid bath the next day
It's not Diamondbrite it was the installers who did a poor job. I've never heard of using a steel brush on the finish. They were supposed to use the acid wash after installing the plaster and that's it...
This 100% is user error. The metals came from either the water truck or your piping if you filled it with your own water. Brushing the pool is recommended twice a day for the first two weeks. Those stains were either hydration (lack of brushing and high PH) or metals (lack of water maintenance) Your installer should have given you instructions. And they should have polished the pool with a diamond pad. You brushing it with a metal brush is a huge mistake.
I’m sorry but I’d like to bring it to your attention that whoever did that job did a poor job and obviously doesn’t know how to handle this product(FAIL), diamond brite is the best and most durable pool finish when done properly . After the job is complete there’s no way the client should have to scrub anything. The pool should be filled and water can treated right away for your swim!!!
You very well may be correct although Im not sure that the install would change that the exposed aggregate chews up my kids feet when theyve been playing in the water for a while.
@@CatherineArensberg unfortunately it sounds like the applicator overexposed the plaster. Looks like whoever you hired wasn’t interested in making sure the pool came out proper once they had their check. I’m sure they blamed it on the plaster when you called with concerns too. Typical
@@managerman13 It's so, so, so hard to know who to trust in this business, especially when it's something that I don't have a ton of experience with. Ugh.
you are not happy with diamondbrite, and will not recommend it? Your mistake was hiring an installer who did not finish the job, not sure if that was on you for wanting to DIY the last half of the process? But I can tell you, my pool has a diamondbrite surface on it that is well over 10 years old, I have abused my pool, let it go completely green 3 times in the last 4 years, and this thing has held up like a champion. I am shopping around for a new pool surface but diamondbrite has proven itself to me, and I will trust it again. Did you know you could have simply gone on their website, downloaded a lovely PDF with ALL of the care instructions very effectively, specifies exactly what chemical composition the pool should have at different intervals, and very clearly explains how that cream layer is supposed to be removed. And the product can last 15 years when properly applied. Your video is just confusing, your not happy with diamondbrite and yet admit all the errors were simply due to you not doing very basic research. This video would be more "honest" if you didn''t imply blame on the product while admitting you failed at due diligence. But at least you have laid out many important factors for people to consider so they don't make the same mistake, so good on you for that.
@@CatherineArensberg Im glad someone with a channel named simple honest design still wont be honest and admit that this failure was entirely their fault and not that of the product.
Our DiamondBrite plaster is well over 10 years old and still gorgeous. And that is after some serious pool neglect, including leaving it drained about 3/4 for some time. The stew that formed in that 1/4 fill that remained was horrific. I drained out the last 1/4, sprayed the whole thing with chlorine, and power washed it with plain water. Refilled the pool, adjusted the chemistry and it's great. The key has to be the install. For anyone who wants to use it, I would go on the website and peruse the install instructions. Then see to it the contractor plans to do exactly that, and it's specified in the contract they will install per the manufacturers protocol. And then watch them...
I’m sorry your installer likely failed in their procedures to properly install this product. Unfortunately your review is not based on the proper installation so it’s misleading without that key info. Although, after listening to another video talking about needing to smooth a few sharp spots pulling on a kids bathing suit (after a few years I believe ) AND the fact that it’s a pain to deal with any pebbletec issues, I may just go with regular plaster. I do think you should add a preface to your review because your unfortunate situation was the fault of the installer. I have researched it endlessly and ALWAYS see that it’s crucial that the acid wash happen (before water is added?) due to the milky chalky substance that forms (after a day or so I think). Your pool looks beautiful though! Hope all is well now.
I agree with you wholeheartedly. It was an installer issue. I didnt fully understand that for a long time afterward. Ill definitely do it differently next time - which will need to be soon because this surface is flaking off it was done so badly.
@@CatherineArensbergaww I’m bummed for you. But hopefully a bit more extra work and the issues will be resolved. I think I’m going to go straight plaster. It definitely lasted at our house over 15 years (was installed in 1998 and our problem was a couple of cracks in walls that happened maybe in 2014(?) actually, not really the surface at all. Good luck to y’all!
@@CatherineArensberg do you think I should go with plain plaster or quartz & plaster finish? Either way you need to brush walls twice a day for the first two weeks I think?
You should never use a steel brush on the surface of your pool during the 30 day curing process. Those 30 days help determine the life span of your surface
we have a brand new diamond brite pool cover here (Brazil) and nobody knew how to take proper care of it, so now, a week after its instalation, what we have is a green water in a pool full of brown stains... I can barely sleep at night.
What did you all do to get the metal out of the pool? I brushed my plaster 2-3 times daily for the first 3 weeks so I’m hoping I’m good with that. My pool guy comes out every week to brush & vacuum it. Was told to wait 30 days before adding salt gradually to reach 3200 ppm. Hope this is correct but still trying to research this as I’ve heard conflicting info.
We used a metal catcher we got on Amazon but what you're doing is the right thing to do. We didn't know to brush at all. We were never told to do that. So once we started brushing we got all the gunk in the bottom of the pool and we didn't know to vacuum either. We let the filter do the work and our dolphin. It was a MESS. it sounds like you have a great pool guy and are doing the right things!
Wow that’s a tough experience you went through. It is critical especially during the first winter of a new plaster that you check the Ph of your pool water and adjust if it gets too high. Scaling and staining will happen if the Ph is especially way off. Disappointing that you were not told about winter maintenance/checking that is required.
our diamond brite has lasted nearly 25 years!
Probably the application of mine. Terrible
I have these faint brown stains on my inground saltpool plaster, despite brushing daily and vacuuming often. Not sure what the stains are. Walls don't have it but floors do. Chemicals are all well balanced. Pool is only 18 months old. Someone please help me with advice.
You said you’d recommend a regular plaster to resurface your pool. I want to resurface my pool. Can you give me an actual product brand and type of finish? Also what type of sealer or paint to use. Thank you.
I have the same issue so what did you do to get the stains and discoloration out of the pool? Did you scrub it or steel wall brush
What did you do afterall to take the metal stains off?
Does this Diamond Brite plaster as well seals the pool if there is any existing leaks? Thanks
Ours here is now about 3 weeks old and it's all those brown stains from metal and from a chlorine shock 5 days after it was done. Here where we are isn't easy to change a 24.000 gallons of water to do a acid wash, so we've been pouring muriatic acid for the last week. The total of acid used up to now is more than 5 gallons. When we try to scrub with the brush, nothing comes off, but if we use a sponge and do it with the hand, it clears most of it. Any suggestion to make this work easier and safer?
After our pool was replastered we have like white streaks all over the pool, so it's not necessarily "metal" staining. I am so aggravated & not sure what to do. Pool guy keeps saying add this & that chemical to it but I just feel like it's something to do with the actual resurfacing job. Any suggestions??
it has been my experience that diamond bright only holds up between 8 to 10 years the regular white plaster I have got as high as 15 years least that’s what happened to me over the years
I plan to go back with regular plaster. I got sold to unfortunately
Did you acid wash it before filling the pool? It should be soaked with muratic acid to remove the metals from the surface. Then rinse it before you fill.
The guy who installed the plaster was the one who filled the pool after it was installed, and I'm not sure what he did. I have a feeling all of this constant staining is because he didnt do that step. Is it possible to acid wash it at this point or are we long too late?
Next time if you choose diamond bright make sure they wash it like brushing the with water and some dish soap and a nice acid wash at the end of the wash oor they could just trowel the cream out of the plastee instead of washing it and a nice acid bath the next day and you'll get a nice bright and clean plaster with nice exposure
question: do you think if I’m JUST replastering, that I MUST or should replace the tile at the waterline?
You aren’t required but some time will most likely fall off when you start chipping right below the tile line. If you have more tile or can find the same tile, it should be pretty easy.
My experience with Diamondbrite was unfortunately the same. Very bad brown stains soon after installation that have persisted for the 8 years we’ve had the pool.
I'm so sorry to hear it's been the same for you. Solidarity friend.
I'm deciding if going with Cool Blue from Diamond Bright or Aqua Blue from NPT. Hearing the experience in this video, is there something related to Diamond Bright materials that will help me on my decision to go with NPT?
Same here. Our plaster pool need to be resurfacing/redone in general since it's old and chipping.
Hi Lady. I'd to learn how quickly Diamond Brite dries up so that I can fill up my pool with water alll the way to the top. Thank you four yur Quick reply.
You're supposed to fill it as soon as its installed. It cures with water.
Pretty pool! Love the blue/green color of the water!
Thank you! It looks great but man so many issues getting there. 😫
What you meen only plaster give some brand or info im dying here im about to star my home project in 3 months 😅 my pool is long like a swimming canal like 7ft width x 80ftlon depth around 4ft so the Venetian’s mosaic are out of the question for the hall thing ill put them just in the entrance, so pls tell me what do you mean about only plaster I want my pool white to so gives me that light blue color
Plaster is what is troweled on over any gunite pool as the final surface before you add water. BUT there are a lot of brands of plaster like dimondbrite and pebbletech that have different color aggregate in them to help the light bounce off and make the water sparkle more. If you ask your pool contractor for plain white plaster, your pool will be super smooth and will still be a light blue color!
You couldn’t put chemicals in the pool after filling it up? That doesn’t make sense. The water has to be balanced.
shoulda called PoolDoctors. Your pool builder took you for a ride sounds like. DB is great 👍
Yep, I got took. Hard to know who to hire sometimes!
How did you get the stains out.. Did you drain and acid wash?
We used vitamin c and scrubbed on repeat. But the stain is back. We're unsure what we will do this time. It definitely needs to be drained and acid washed but it's out of our skillset and we're scared to trust anyone else :(
@@CatherineArensbergI read on fhe diamond Brite website that you need to properly prepare the surface for plaster. So any algae or anything like that will appear through the plaster. Probably bad preparation for the plaster.
Ohh no, was it metal flakes? I've seen once or twice metal flakes from mixer drum. The blades in the drum were scrapping the drum, which caused metal flakes in to mix, which caused rust spots in finish. Sorry to hear that looks like a big ass pool
How did you get stains out?
We got them out temporarily but they are back.
Hi. How can we remove the metal stains from the diamon ld bright? Thank yiu
Get a sequestering agent. It’ll capture the metals in the filter. Jacks magic offers all of these products.
Just had my pool gunite last year now walls are rough
Brushed for 2 week twice a day my robot is picking up white chalk
What did you do with your rough plaster
Is this oyster quartz?
I believe it is quartz in the plaster, and the color is called oyster,
Thanks baby
@@shibbler3355 welcome!
So....your contractor didn't tell you how to care for your new surface?
Yea all of that could of been avoided just with a nice wash and a acid wash at the end or just trowel the whole thing get any possible cream out and do a acid bath the next day
Thank you for this! I think we may drain it and try to acid wash it in the fall/winter to see if we can get a handle on the stain :(
this is exactly what our builder did. no issues for 25 years with diamond brite, still looks as good as the day it went in!
It's not Diamondbrite it was the installers who did a poor job. I've never heard of using a steel brush on the finish. They were supposed to use the acid wash after installing the plaster and that's it...
Next time go with pebble Tech. You won't be disappointed.
It wasnt offered as an option. I'll definitely do more research next time!
lol you didn't even follow the start up procedures... You would've had the same issues with any plaster. The start up is supplied by Diamond Brite...
This 100% is user error. The metals came from either the water truck or your piping if you filled it with your own water. Brushing the pool is recommended twice a day for the first two weeks. Those stains were either hydration (lack of brushing and high PH) or metals (lack of water maintenance)
Your installer should have given you instructions. And they should have polished the pool with a diamond pad. You brushing it with a metal brush is a huge mistake.
I’m sorry but I’d like to bring it to your attention that whoever did that job did a poor job and obviously doesn’t know how to handle this product(FAIL), diamond brite is the best and most durable pool finish when done properly . After the job is complete there’s no way the client should have to scrub anything. The pool should be filled and water can treated right away for your swim!!!
You very well may be correct although Im not sure that the install would change that the exposed aggregate chews up my kids feet when theyve been playing in the water for a while.
@@CatherineArensberg no I guarantee the finish is supposed to be smooth!!!! No rough finish when properly plastered
@@shacruickshank3061 well I got hosed. It's awful.
@@CatherineArensberg unfortunately it sounds like the applicator overexposed the plaster. Looks like whoever you hired wasn’t interested in making sure the pool came out proper once they had their check. I’m sure they blamed it on the plaster when you called with concerns too. Typical
@@managerman13 It's so, so, so hard to know who to trust in this business, especially when it's something that I don't have a ton of experience with. Ugh.
You admitted you didn't follow instructions so.......
you are not happy with diamondbrite, and will not recommend it? Your mistake was hiring an installer who did not finish the job, not sure if that was on you for wanting to DIY the last half of the process? But I can tell you, my pool has a diamondbrite surface on it that is well over 10 years old, I have abused my pool, let it go completely green 3 times in the last 4 years, and this thing has held up like a champion. I am shopping around for a new pool surface but diamondbrite has proven itself to me, and I will trust it again.
Did you know you could have simply gone on their website, downloaded a lovely PDF with ALL of the care instructions very effectively, specifies exactly what chemical composition the pool should have at different intervals, and very clearly explains how that cream layer is supposed to be removed. And the product can last 15 years when properly applied. Your video is just confusing, your not happy with diamondbrite and yet admit all the errors were simply due to you not doing very basic research. This video would be more "honest" if you didn''t imply blame on the product while admitting you failed at due diligence. But at least you have laid out many important factors for people to consider so they don't make the same mistake, so good on you for that.
I'm glad you've had a more positive experience than me with this product.
@@CatherineArensberg Im glad someone with a channel named simple honest design still wont be honest and admit that this failure was entirely their fault and not that of the product.
Our DiamondBrite plaster is well over 10 years old and still gorgeous. And that is after some serious pool neglect, including leaving it drained about 3/4 for some time. The stew that formed in that 1/4 fill that remained was horrific. I drained out the last 1/4, sprayed the whole thing with chlorine, and power washed it with plain water. Refilled the pool, adjusted the chemistry and it's great. The key has to be the install. For anyone who wants to use it, I would go on the website and peruse the install instructions. Then see to it the contractor plans to do exactly that, and it's specified in the contract they will install per the manufacturers protocol. And then watch them...
our diamond brite is as good today as it was 20 years ago! the tile has failed before the diamond brite.
I’m sorry your installer likely failed in their procedures to properly install this product.
Unfortunately your review is not based on the proper installation so it’s misleading without that key info.
Although, after listening to another video talking about needing to smooth a few sharp spots pulling on a kids bathing suit (after a few years I believe ) AND the fact that it’s a pain to deal with any pebbletec issues, I may just go with regular plaster.
I do think you should add a preface to your review because your unfortunate situation was the fault of the installer. I have researched it endlessly and ALWAYS see that it’s crucial that the acid wash happen (before water is added?) due to the milky chalky substance that forms (after a day or so I think).
Your pool looks beautiful though! Hope all is well now.
I agree with you wholeheartedly. It was an installer issue. I didnt fully understand that for a long time afterward. Ill definitely do it differently next time - which will need to be soon because this surface is flaking off it was done so badly.
@@CatherineArensbergaww I’m bummed for you. But hopefully a bit more extra work and the issues will be resolved. I think I’m going to go straight plaster. It definitely lasted at our house over 15 years (was installed in 1998 and our problem was a couple of cracks in walls that happened maybe in 2014(?) actually, not really the surface at all.
Good luck to y’all!
@@CatherineArensberg do you think I should go with plain plaster or quartz & plaster finish? Either way you need to brush walls twice a day for the first two weeks I think?
@@derbygirle66 When we have ours done again, we'll go with regular plaster just to avoid the possibility of any problems again.
Nooo not a metal brush. You aren't a good listener. That's your problem.
I need to have my pool done as well, but I don’t know who to trust… south Florida
If you find someone let me know. Good honest pool installers are hard to find.