Mostly younger people watch reality TV and most young people don’t even have cable anymore. I’m 30 and I haven’t had Cable TV since I moved out of my parents in my early 20s. We prefer to watch streaming services for medium to long form content and things like TH-cam and TikTok for short form content
40:10 Alison: "If I got run over by a bus...." Mark: "Well it depends to what level you got run over really, it depends if he kept reversing and then backwards and forwards." I swear Mark is channeling Monty Python....
He destroys every business he works for because he doesn't have the common sense to let other people do the job if they know what they're doing better than him.
What? He's really selfish! He puts himself first constantly.. He just expect people to accept his behaviour & agree to his non planned events for no money at all.. He promises people stuff put of nowhere & them he dumps it on the rest of the staff.. Like the "biggest scone" thing.. He called a journalist & promised britains biggest scone & after that he goes & ask the chef it's even possible to do.. And he gives like no notice ahead of time, the chef had 2 days to suddenly cram that on top of all the "normal" day to day work.. Same with the wrestling "show".. And the indian night.. Every single event is the first impulse that appears in his brain & he makes it impossible from the start! There is no way to succeed when you do it like he does! No time, no teamwork, nothing. It's like watching a neurotic child trying to get an event togheter..
@@jacobmassey3897 I'm amazed that this guy has been a millionare.. I amazed he managed to put his own clothes on, in the morning.. not screaming for Allison to come & help.. He's utterly hopeless.. he does it all in completely wrong order. First he promeses a guest/newspaper/random person something & then he goes back to the hotel & now he HAS to get everyone else onboard bcs he already promised.. He is taking advantage of his staffs emphaty, but when he does it over & over & over again. He has 0 respect fpr anyone else or their work.. He would never book a hotel with the same standard as his, but expect others to be fine, pay up to be & sleep in that nasty place.. Selfish & egocentric.. I can't see any charm in him..
Perfect bombshell.. Been watching multiple episodes..and NOW they drop that he has TWO MORE hotels to run. It's the real life David Brent. I can't wrap my head around it So happy. Regards from Germany.
Kia ora from New Zealand......your amazing Mark so caring and dedicated to your visitors. I don't which Christmas this was for, but I would have loved to have been a part of it. Cheers!
I'm so fond of Mark he does his absolute best to make people happy and he deserves so much happiness himself. I had a quick google and it's lovely to see he's still going hosting parties and events. I think thats perfect for him. Lots of love for Bill too what a lovely man.
She should of told them she is vegetarian when we booked but she told them and insisted of going to the shop to get the food he tried to go shoping on Christmas day and was surprised they didn't have anything
He won't because he run them all into the ground. For example, he bought out his competitors and tried to compete against himself on the same street. However, he was constantly running back and fourth trying to run them all at the same time. He was, and is a nice guy. Just not the best business guy.
becasue no one in their right mind would give him then money to wreck another hotel and lose all those people their jobs through his arrogant cack handedness!
This is classic British TV at its best! When people ask me what the UK is like, I will send them this link! To sum up the UK, we live like the cast of Shameless, we like to dress like the cast of TOWIE and our mindset is that of the cast of Made In Chelsea!
i had the privelage of working at the coppice hotel torquay.....best job as a maintenance man...and then covid came......we need youre help to restore the holiday industry here
Allison stuck by him all these years later they are true friends he needs someone like her because he is such a lovely man but she deep down thinks the world of him and shes loyal to him and he knows and needs that
"Most of Torquay didn't even know there was such a thing as a vegetarian" 😂 must admit never see a hotel with a stair lift. I cannot lie grandpa made well up when he read the card
I managed hotels for 40 years. I have many an Alison in reservations. They have all the contacts to obtain business for the hotel and therefore holds a certain power over the Management and knows it. If she was sacked and went to a competitor she would take all her contacts with her. This is how she gets away with her behaviour. I can’t stand the women. Sick over Christmas my foot.
Me too! I would love to have a pint with all of the staff. Feels like you know them all after a while. Which is why it gets upsetting to realize that they dont all live in the hotel 24/7.
You have a weird idea of a great boss. He is the worst kind of boss imaginable. Doesn't keep staff informed, overrides staff repeatedly, inconsistent in the way he deals with things so staff have no idea of what he wants, the list is endless.
@@ianmorris7485 I agree... I think one of his biggest mistakes is to be friends with staff members. He is way too friendly with them. As the boss, he should keep a little distance from staff. He can still be nice and respectful towards them. He has a need to be liked by them but this can cause big problems. How do you tell a friend that they are not doing their job right or give other criticism... Also, I would never have staff members yell at me as the booking manager does all the time. She would have been fired from my firm a long time ago!
He is a trainwreck! He can hardly manage one hotel yet he owns tree of them! First, I would fire that office woman. As her boss, I wouldn't take the bs that comes out of her mouth.
Well, he is looking for a girlfriend... personally, I couldn't stand him more than 10 mins! He is way too hyper for my liking. But with a right girlfriend he might calm down a bit. Three hotels and no other life, he'll die young.
So when you get sick on a less suitable time, would you like people, who knows nothing about you or the work, to sit & comment on how you are faking it/lying? I don't think so..
The welcome is nice. Granted, I've stayed at much better places, but even the most, top rated de-lux hotels will have their fair share of problems too.I wouldn't like to stay at a hotel, where snobbery is dominant. :)
Well I've stayed in the George V twice in Paris for many nights which is one of Europe's best hotels but it looks more fun with this crew and Mark. Ps the staff at George v are the best in Europe but i must visit Torquay...
To be fair, the vegetarian guest only advised Hime on the day she arrived. Not his fault, at least he went out of his way to try and do something for her.
@@samdasilva1914 That is true, however, they should have had vegan/veggie options on the menu anyway. Now, we don't know who designed the menu, but I'm sure Mark would have seen the menu before hand, and had input in it, and should have picked up there was no veggie option. If someone came up last minute and asked for a glutenfree option, that's a little more forgivable. Basically, the hotel should have asked guests at booking to ask what they wanted for their meal, or at least, any dietary needs.
I used to make bacon butties for my colleagues on my birthday. Never offered vegetarian option as the vegetarian ate meat. She moaned no vegetarian option but stuff her she secretly ate meat.
@@juleerowley9706 she's fine,she put up with marks madness,she has a child to take care of and she weathered the madness of Christian..give the girl a break.
Can we appreciate how mark, turned those customers around - very well done :)
Mark is also the dictionary definition of “A for effort”
Mark's overall issue was his ability to change.
@@Bostonblowhard❤❤❤
mark great and hia mum
These are the shows that need to be back on TV
Mostly younger people watch reality TV and most young people don’t even have cable anymore. I’m 30 and I haven’t had Cable TV since I moved out of my parents in my early 20s. We prefer to watch streaming services for medium to long form content and things like TH-cam and TikTok for short form content
Marks only goal in life is to make people happy yet sacrifices his own happiness to fulfil that goal. It’s so hard not to like him.
His goal in life is to make money
It's very easy not to like him. He lies to his staff, talks about them behind their backs, etc. He's the worst manager, ever.
@@amehlinn5183how do u know
@@tauruscommunist9532he didn’t do either 😂
That Chef is brilliant. ! Many others would have thrown a huge tantrum and stormed off home. Great staff ⭐️⭐️⭐️⭐️⭐️
Genuinely, Mark is an absolute hero ❤
I just love the intro, "Home to one of the finest hotels... and this one."
I totally agree
Cracks me up every time ... especially since the show's narrator is Downtown Abbey's Hugh Bonneville. Oh, the irony
😂😂😂
It's also the transition from the cheerful upbeat music......to a blaring loud fire alarm bell as the narrator says it; the timing is impeccable
It's Downton, not downtown.
40:10
Alison: "If I got run over by a bus...."
Mark: "Well it depends to what level you got run over really, it depends if he kept reversing and then backwards and forwards."
I swear Mark is channeling Monty Python....
He's selfish..
‘We’re all doomed… But Merry Christmas anyway’ 😂😂😂😂
Haha I love his catchphrase, and Alison's 'I'm not doing it'.
Absolute gold.
Ha ha I love it! Far more entertaining than any alleged comedy show, Mark is hilarious!
I do feel for Mark because I think the main reason he constantly fail is because he too kind.
He tries too hard bless him
mark is an idiot - thats why he fails
He destroys every business he works for because he doesn't have the common sense to let other people do the job if they know what they're doing better than him.
What? He's really selfish! He puts himself first constantly.. He just expect people to accept his behaviour & agree to his non planned events for no money at all..
He promises people stuff put of nowhere & them he dumps it on the rest of the staff..
Like the "biggest scone" thing..
He called a journalist & promised britains biggest scone & after that he goes & ask the chef it's even possible to do..
And he gives like no notice ahead of time, the chef had 2 days to suddenly cram that on top of all the "normal" day to day work..
Same with the wrestling "show"..
And the indian night..
Every single event is the first impulse that appears in his brain & he makes it impossible from the start!
There is no way to succeed when you do it like he does! No time, no teamwork, nothing. It's like watching a neurotic child trying to get an event togheter..
@@jacobmassey3897 I'm amazed that this guy has been a millionare.. I amazed he managed to put his own clothes on, in the morning.. not screaming for Allison to come & help..
He's utterly hopeless.. he does it all in completely wrong order. First he promeses a guest/newspaper/random person something & then he goes back to the hotel & now he HAS to get everyone else onboard bcs he already promised..
He is taking advantage of his staffs emphaty, but when he does it over & over & over again.
He has 0 respect fpr anyone else or their work..
He would never book a hotel with the same standard as his, but expect others to be fine, pay up to be & sleep in that nasty place..
Selfish & egocentric.. I can't see any charm in him..
Still watching this in 2024. Hooray!
2025 and watching
Perfect bombshell.. Been watching multiple episodes..and NOW they drop that he has TWO MORE hotels to run.
It's the real life David Brent. I can't wrap my head around it
So happy. Regards from Germany.
I was gobsmacked to learn about the other 2 hotels also 😀😀😀
It makes sense as he seemed to have multiple restaurants.
Sadly he lost all 3 🙄
@@Leanne-Lea :)
@@mrmartin2079 what other hotels did he own were there his mum and dads
You know what....I'm getting tears in my eyes seeing all the effect Marks put in his work 🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉
Wow I felt bad for mark when his mother said he was always waiting for someone to come home... What a lonely kid
Kia ora from New Zealand......your amazing Mark so caring and dedicated to your visitors. I don't which Christmas this was for, but I would have loved to have been a part of it. Cheers!
Hi, also from nz, love British humor.
Mark is such a nice man I hope he isn't single anymore and he is a great hotel manager
MARK IS A LEGEND ..CLONE MORE OF HIM AND THE WORLD WOULD BE A MUCH BETTER PLACE !!! 👍🌍🥰
I'm so fond of Mark he does his absolute best to make people happy and he deserves so much happiness himself. I had a quick google and it's lovely to see he's still going hosting parties and events. I think thats perfect for him. Lots of love for Bill too what a lovely man.
And he's worth 20m so he literally does it because he enjoys it
@@seamusblack5876 20m?? He says he's struggling on socials
Not anymore@@seamusblack5876
Most of Torquay didn’t know there was such a thing as a vegetarian.
😂😂😂😂
Great video!
Why were mother and 50-something son given a double bed, and a Senior bloke given a twin-bedded room!?
I think the son is still on his mums bitty
Son looked older than the mum!
The same reason Mark had to sell the hotel, gross incompetence 🤣
It’s like a real life Faulty Towers I swear! Lol❤️🇨🇦
I think it's more like Fawlty Towers
Loved this!
love Mark, very watchable best thing on the telly at that time.
Bill is a pure soul ❤️
'Home to some of the countries finest hotels and this one' 😂🤣🤣🤣🤣🤣
I felt sorry for the grandad, why wasn’t he with his grandson at Christmas?
I think he passed away, unfortunately.
@@parallelll that's very sad to hear
She should of told them she is vegetarian when we booked but she told them and insisted of going to the shop to get the food he tried to go shoping on Christmas day and was surprised they didn't have anything
There should only ever be one vegetarian option, and that is to leave the restaurant
It must be a nightmare to look after 350 guests for Christmas lunch.
Just subbed I came across this just now I love it!
I don't understand why not just switch the old guy in the double room with the mother and son 🤷♀️ problem solved
Hahaha i know 🙈
I know right! I would feel awkward sharing a bed with any of my brothers.
That is hilarious, twin not double though
I would agree..lose a spouse Christmas is never the same.
Hilarious,,the single elderly chap. Doing his exercises and they included the womans bust enlarge exercise.. Great 👍
Christian was embezzling and got two years for it. Always had a feeling about that guy.
Lol so funny manager mark is an absolute legend.. blimey 😆
Mark just makes it up as he goes along.
I love this Mark is so funny
I love Mark what a BEAUTIFUL Soul
I really liked Mark he is a lovely guy. Why can’t he come back to the screens again with another hotel. He reminds me a bit of Alan partridge
He won't because he run them all into the ground. For example, he bought out his competitors and tried to compete against himself on the same street. However, he was constantly running back and fourth trying to run them all at the same time.
He was, and is a nice guy. Just not the best business guy.
Mr.PianoMan awwwe he’s all a fluster isn’t he bless him.. fancy doing that though competing against himself 😂😂
@@Prinnyblackbeard hahaha I know right 😂. He did try and I'm glad we got to see his struggles for a little while.
becasue no one in their right mind would give him then money to wreck another hotel and lose all those people their jobs through his arrogant cack handedness!
I loved this show
This is classic British TV at its best! When people ask me what the UK is like, I will send them this link! To sum up the UK, we live like the cast of Shameless, we like to dress like the cast of TOWIE and our mindset is that of the cast of Made In Chelsea!
This is the final episode of season 3 in case anyone is confused like I was when watching it. Anybody know the whereabouts of final season 4?
no this is the final episode of series 2
i had the privelage of working at the coppice hotel torquay.....best job as a maintenance man...and then covid came......we need youre help to restore the holiday industry here
I’ve never been but would love to come there looks really nice fingers crossed it pick up again soon
🙏 I lived a mile from Disneyland. I would watch hotel staff walking to work. I think of all of the people affected. I grieve for the industry.
Allison stuck by him all these years later they are true friends he needs someone like her because he is such a lovely man but she deep down thinks the world of him and shes loyal to him and he knows and needs that
He's selfish.. he dosent care about the staff & how their workingconditions are.. he has no respect for other people
@@ingridakerblom7577
What is wrong with you ? Mark is a nice person.
We have no respect for you leaving a nasty comment about Mark.
@@ingridakerblom7577 troll 😈
@@ingridakerblom7577 england doesn’t even want you , nor your opinion
"Most of Torquay didn't even know there was such a thing as a vegetarian" 😂 must admit never see a hotel with a stair lift. I cannot lie grandpa made well up when he read the card
Alison has to be the most annoying and useless employee ever...
She has no respect for her boss!
@@desthomas3020 He doesn't seem to care, and seems to enjoy her candour.
I managed hotels for 40 years. I have many an Alison in reservations. They have all the contacts to obtain business for the hotel and therefore holds a certain power over the Management and knows it. If she was sacked and went to a competitor she would take all her contacts with her.
This is how she gets away with her behaviour. I can’t stand the women. Sick over Christmas my foot.
I love this show. Mark is a great boss! I feel so happy watching.
Me too! I would love to have a pint with all of the staff. Feels like you know them all after a while. Which is why it gets upsetting to realize that they dont all live in the hotel 24/7.
You have a weird idea of a great boss. He is the worst kind of boss imaginable. Doesn't keep staff informed, overrides staff repeatedly, inconsistent in the way he deals with things so staff have no idea of what he wants, the list is endless.
@@ianmorris7485 A great boss to watch from the sidelines, perhaps.
@@ianmorris7485 I agree... I think one of his biggest mistakes is to be friends with staff members. He is way too friendly with them. As the boss, he should keep a little distance from staff. He can still be nice and respectful towards them. He has a need to be liked by them but this can cause big problems. How do you tell a friend that they are not doing their job right or give other criticism... Also, I would never have staff members yell at me as the booking manager does all the time. She would have been fired from my firm a long time ago!
He is too kind and too lenient unfortunately. At least to run an effective business
The boss Mark works long hours to please everyone....and the rest of the workers....so I give them A+...
He works long hours because he's a egomaniacal micro manager that runs around like a headless chicken and forces his staff to do likewise
The brummys love coming here dont they hahaha 😂
Low class people are easily impressed so to them its the Dorchester
I wish Bill was my grandad. I miss spending time with my grandparents.
Wait! Christen is gone and Mark now has 3 hotels?
Love this show
Mark asking if they sell corn instead of quorn is perfect.
Love Mark and Alison.
That looks fantastic.
I'm going to find out if there is such a hotel in Northern Ireland.
Hi I’m from Northern Ireland I think canal court in newry would be great
so a single guy in a room with two single beds .. and a man and his mum in a double ?
Yes, the son was pumping his own mother clearly
I wonder if it all went down because Christian was stealing the money.
Torquay is such a nice place and the older ones love it ❤
Best manager ever 😂😂😂such q character
ROFL you've never worked before
He is a trainwreck! He can hardly manage one hotel yet he owns tree of them! First, I would fire that office woman. As her boss, I wouldn't take the bs that comes out of her mouth.
Ive kind of fell in love with mark he is funny hope his hotel works all year round good luck mark an staff.
Well, he is looking for a girlfriend... personally, I couldn't stand him more than 10 mins! He is way too hyper for my liking. But with a right girlfriend he might calm down a bit. Three hotels and no other life, he'll die young.
That Hotel is real, like that, because I love it
I never realised he also owned the two adjoining hotels!
alison is vile..way she speaks to mark
What a nice guy Mark is :)
Mark just makes excuses instead of fixing the problem.
25:28 oh come on mark....you're lying! She told you the day before,you had plentyof time!...
love Alison.🤣
Alison called in sick over Xmas was just an awful thing for her to do.
She basically just wanted time off.
We all know it.
Exactly. She was about as subtle as a brick.
@@jamesncraigrocjames2092 Alison has been really loyal to him for years & years & years. She has worked for him for over 20y when this was filmed
So when you get sick on a less suitable time, would you like people, who knows nothing about you or the work, to sit & comment on how you are faking it/lying?
I don't think so..
i doubt it. She works with that prat through compelte chaos without being off sick all the time, no reason she'd suddenly do that.
@@ingridakerblom7577 if you can’t see through her story about being sick then you are very naive. Very. Seek help.
Alison helped the hotel run in the ground, she didn’t do a thing
The welcome is nice. Granted, I've stayed at much better places, but even the most, top rated de-lux hotels will have their fair share of problems too.I wouldn't like to stay at a hotel, where snobbery is dominant. :)
Your a star ✨ mark
Aint Bill cute 💙😍
I wonder what he is doing now
Touring the country with his party nights. You can hire him for your event. He has a website .
This is the most British documentary i've ever seen 😂😂😂
Christian says he isnt blowin his own trumpet..
He would if he could
hes been in trouble since this was on tv a well
Incredible!....Mark owns the hotel but he can’t pronounce the name properly!
I wonder what Mark is doing now
I'd love to eat a meal prepared by Chef Ron.
Why didn't he go to one of the top hotels and get a vegetarian Christmas meal from them?
Well I've stayed in the George V twice in Paris for many nights which is one of Europe's best hotels but it looks more fun with this crew and Mark. Ps the staff at George v are the best in Europe but i must visit Torquay...
Peasants
Sounds like he say we are better stay in Paris
@@Guccit865 think he refer us to as lower form life you always get one that thinks there better than us he better stay in Paris lol 😂
I love Mark
He is doing all the jobs 24/7 and Alison as we all expected very conveniently calls in sick during the busiest days of the year.
he doesnt though..he just keeps telling everyone he is.
@@lucyw.7597 Oh, really?
What do you mean with 'really?''.
Does the word " My" when referring to one's self , not exist in British English ?
Ruth looks a bit like Vera Duckworth.
Surprised Sally didnt learn how to hold a knife working for those people
Mark gets happiness belongings quests happy ..wish more people be like him... I vote Mark for leader on one world order lol
not happy enough to come back though...so not that happy!
Xmas eve darts and drafts. A U.K. tradition right there 🤣🤣
Alison is sick again. ‘Allegedly’ mmm
What about the green trees at the background in the middle of the winter ????Looks like this is in the summer😃 ?????? ????
That is the UK.
Go Christmas food shopping on Christmas Day. Great idea! He should have checked at least 3-4 days before that he had the quorn stuff he needed.
To be fair, the vegetarian guest only advised Hime on the day she arrived. Not his fault, at least he went out of his way to try and do something for her.
@@samdasilva1914 That is true, however, they should have had vegan/veggie options on the menu anyway. Now, we don't know who designed the menu, but I'm sure Mark would have seen the menu before hand, and had input in it, and should have picked up there was no veggie option.
If someone came up last minute and asked for a glutenfree option, that's a little more forgivable.
Basically, the hotel should have asked guests at booking to ask what they wanted for their meal, or at least, any dietary needs.
I used to make bacon butties for my colleagues on my birthday. Never offered vegetarian option as the vegetarian ate meat. She moaned no vegetarian option but stuff her she secretly ate meat.
would love alax polizie to inspect this outdated hotel
Are there any guests under 70 in this episode? 😂
Probably not, because older people spend alot of time alone, or are cooking for a big family. I know where I would rather be, mind you I am 74.
What happened to all of them??
🎄🎁🎅🏼💬basically Mark Saved Christmas...
all of the staff work so hard...well done you,s
They should level the hotel to the ground and build a new 4 star resort.
Mark was soooo disappointed they didn't sing agadoo
Alison is a terrible employee.
She bullies mark
Shouts a lot
And probably eats all the profits
@@juleerowley9706 she's fine,she put up with marks madness,she has a child to take care of and she weathered the madness of Christian..give the girl a break.
Bill IS Joe from Royale Family!
40:25 shots fired!!
I dont believe he asked anyone to buy veggie at all