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Ather 450x First Service after 5000kms - Bill will shock you | Bad Service from Ather - service 😫👎
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- เผยแพร่เมื่อ 27 พ.ย. 2021
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Please watch my friends Ather service experience in Kannada 👇
@Mr350Traveller - • Ather 450x First Servi...
The Ather 450X is available in two variants: Plus and 'X' priced at Rs 1,27,916 and Rs 1,46,926 (ex-showroom, Delhi). The 450X is the most powerful electric scooter on sale in India. The Bajaj Chetak premium variant on the other hand retails for Rs 1.20 lakh (ex-showroom).
The Ather 450X 0-60kmph acceleration time is 6.94 seconds, which makes it quicker than the BS6 Suzuki Access and the TVS NTorq 125. Powering the 450X electric scooter is a 2.9kWh motor producing 6kW of power. We were able to achieve a range of 91km and a top speed of 90km on the 450X. It takes about 5hrs and 45mins to full charge the Ather 450X via a home charger. Fast charging however, will have a charge time of 1.45km/min.
Features on the electric scooter includes Bluetooth, 4G connectivity, ANdroid operating system, reverse mode and navigation. The Ather 450X competes against the Bajaj Chetak and the TVS iQube electric scooters in India.
#ather #atherbadservice #atherscam#AtherElectricScooter #AtherElectric
The electric scooter launched in two variants - the Ola S1 which will be available in five colours and the Ola S1 Pro, a more powerful variant that will be available in 10 colours. These include Red, Sky Blue, Yellow, Silver, Gold, Pink, Black, Navy Blue, Grey and White. The two models will be available for purchase this September and deliveries are set to begin in October.
The Ola S1 starts at Rs 99,999 and the S1 Pro starts at Rs 1,29,999. The Ola S1 packs a 2.9kWh battery pack and delivers 8.5kW peak power. The battery can be charged in about 6 hours with a 750W portable charger or up to 50% using an Ola Supercharger in just 18 minutes.
#OlaElectricScooter #Ola #ElectricScooter
Meanwhile, the Ola S1 Pro also comes with a 8.5kW motor but features a larger 3.9kW battery. The S1 Pro also gets a ‘Hyper’ riding mode in addition to the Normal and Sport riding modes.
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*Copyright Disclaimer*
Copyright Disclaimer under Section 107 of the copyright act 1976, allowance is made for fair use for purposes such as criticism, comment, news reporting, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational or personal use tips the balance in favour of fair use.
#OlaElectricScooter #Ola #ElectricScooter
#ather #atherbadservice #athwrscam
Ather second service details th-cam.com/video/FHaGLs7Qr5U/w-d-xo.html
Kannada matado nimmuavn
@@naiknitin9822 agalla Yan madthiya
@@PradeeponWheels Even I had issues with their service and couldn't tolerate their stupidity. Since then my brother has been taking my Ather to the service center. Have you been there recently? If yes, how was your experience?
They really ripped you off specially on the rotor issue. Its not an issue with those light scratches that you showed. You only needed to replace the pads, the rortor replacement at that stage is unnecessary. I have seen worse scarring on rotors and they work perfectly fine.
Rear Brake pads are ByBRE single piston caliper pads. Probably any of the Bajaj motorcycle rear disc pads.
Is this issue going till now
I have an ather from past 1 year, Ather has the worst customer service. They banned me on the forum since i was criticizing them openly regarding after sales service and dashboard experience.
Ohh.. That's very bad. Can you share any critical points, other owners to note? Are you part of Plugin India group EV Group..?
What problems you faced in the scooter?
@@shahbaazkhan1583 Build quality , the dashboard, connected services hardly works , worst customer service.
I think nothing will be proper in India. ☹️
I own a Ather 450, It has been 3 years, and I have not faced any issues from Ather or Ather service. Whatever faults I had they replaced under warranty.
If this is the service of Ather
I can’t even imagine Ola’s service
Hope it turns out to be better
You are searching for the brake pad when the elephant itself is missing :) Let them first deliver bikes first. Ola might not be much better. Whole thing has to improve and i can service my ICE bikes in any local mechanic with all spares being available
@@ArunRamakrishnan true I will address this in my next video 💯
Same fate of tesla service
@@PradeeponWheels someone should put ola first service review sooner! 😁
Break pads will worn off depending on how we are using it …and disk will also gone if we keep on using after the pads are worn out. This is quite common in any bike
I had a service pack and my disks are gone in 8000km and they replaced it free of cost in Hyderabad
My 6yr 62k clocked pulsar still have enough rotor thickness. Why ather disc gone this fast
@@harikrishnanp97 maybe the disk plates are thin and small that's why
Having the service pack is what the company wants everyone to have. It's more free money...
Hi pradeep,
My Ather's Rear disc pad has worn out unevenly. Rear left side pad has worn out and Rear Right pad has around 15 -20 % . Uneven wear is from a new vehicle is completely strange. Purchased replacement pads from Bajaj showroom same from Bybre. Its has costed around Rs. 220
Purchased Front pads to keep it in stock with Hero Motocorp packaging same Bybre pads costed around Rs. 420.
After seeing your video I have swapped the pads and avoided further damage to the plates.
Great video man.
What model is for read from bajaj and what model for front from hero
Share this video as much as you can everyone should know what kind of quality ather is providing i have also driven disc brake bikes and disc are the very braking systems lasts for 12 to 25thousand km
See brodr this is ur call only. The brake is worned by you only not Ather or any other company. It's only depends on your driving not anyone else is responsible.
And if talking about the quality they are giving same as to all not only to you.
If this happens with you then why not others claiming??
If you are not a good driving habits then why you blaiming others on this??
@@kumarutkarshnayak u don't know anythng about the product....u r still thinking of old time EV vehicles. First check the Ather then say anything
my discover 150 ride for 43000kms. i have never replaced break pads
Thanks bro I seriously thought of buying this ather with my savings
Thanks for the information
@@jmishra1743 respect first...then you can talk anything...do you think he is so dumb?.....if anyone says...first listen and try to understand.....just don't jump the gun and conclude things...
The ather 450 , 450x back brake is same as the ktm duke 200 , Bajaj ns ,200 and front brake is same as Hero Bs6 Glamour front brake.
The Brake Caliper and Pad is made by BYBRE.
You can get the brake pad Hero and Bajaj showroom.
GOOD INFO BRO VERY USEFUL FOR ATHER OWNERS
Adding to this, I think the rear disc rotor can be replaced with a Yamaha 190mm scooter disc rotor. Searching a replacement for front disc rotor.
Any suggestions for the 200mm front disc rotor?
Thanks man, I dropped my plan of buying Ather after watching this.. Honest review 👍
Not a single problem with the vehicle bro but the service they provide is worst
Bro i have 2 vehicle in my company the 2 vechile passed 5k kms but i also purchase before the one year service plan.. If u get it the plan the one year service is free... I have no issue with ather 450x that was awesome experience 🙂
Dont depend on single review and make your mind.
This a clickbait bro. He once encroached on OLA factory property and blamed the workers there. I wouldn't take his reviews seriously.
Then what did you brought
I am from Nellore. I have epluto 7g. The service is very nice and cooperative. They took only 2 hours to complete service. It's completely free. Iam feeling very lucky after listening to your experience.
I have a feeling they might be having spare parts exclusively for service pack subscribers alone 😀
I feel the same , will address this in the next video 💯
Shit man
🤣🤣🤣 they may do this
Possible
Useless.... Have warranty...???
This was really an eye opener for me.. I was considering ather for my next scooter.. But thank you for your video.. Now I can buy ic engine scooty and atleast have a piece of mind that I can get spares easily and if anything goes wrong.. Roadside mechanics can repair it and I can reach home safely
True 🥲💯
peace*
Bro I've bought ather and it's been 15k km my brake pads are still intact and in good condition.
@@kunalgirolla8200 that's awesome bro , maybe I was a unlucky one
Buy ev if petrol reaches 300rs otherwise ic is affordable
U can buffer the disk at any local engineering work shop for 100 to 200
And can use it as new
Will do that , thanks bro
Buff it you mean.
It's better not to do to disc, that if it's worn out, it will thin out disc, if still do it once
@@georgecarlinn6288 The disc isn't worn. I'm sure these idiots just saw the mark and declared it useless. If the thickness is within spec buffing will minimise lever vibrations and the rotor can be used albiet for a shorter life.
@@tdhar2009 yeah right i meant that ,
14.19 "see brakes is there to apply" made my day 😂🤣 💯 correct bro
😂😂😂
This what I like about you Pradeep the honesty
If Ola is doing something good you praise that but if there product is flawed you point that too
Even today with your ather you showed that you are not biased towards a single company and I appreciate your honesty
Keep it up buddy
Thank you Buddy .
In the end , all we ask is to improve and provide better after sales and service , very important to maintain a stong relation with the existing customers 💯
By the way I am Pradeep bro
@@PradeeponWheels sorry typo 😂
@@PradeeponWheels haing similar experience... i complained about my suspension to the service centre.within few days of dilivery. the engineer agreed there is a problem but stilll they are not replacing it
So this is how the coffee tastes 😂
Yeah , coffe is good but how the coffee is served is bad 😂
Would love to Shumi's face 🤣🤣
With extra caffeine wich gives you headache 😂😂
people should understand, while buying anything we should have details about the products service first rather than cursing later. This is for everyone not for the youtuber
This issue of braking is going to be common on electric vehicles. Coz the motor torque is very high, so braking power required is more. So brake pads are going to be an issue for any electric vehicle. I would recommend not to use the high acceleration modes on any electric vehicle in traffic. Constant acceleration and deceleration using brakes is going to be hard on the brakes. On IC engine vehicles, on bikes we get clutch to control power and use brakes to decelerate. Below quality brakes are another issue. You issue could be a combination of all. I have booked a tvs iqube , it has drum brakeson rear , I have to seriously change my riding style now.
Thank God i found this guy, this is what I was trying to say
I am riding pure ev driven 8600 kms in 4 months. Brake pads still intact.
Using ather 450 12500 km 1st service done at 8500kms zero RS service charge❤️
Man, even I own Ather 450x, I visited IBC Park service once, the experience is so different compared to conventional service. You can't identify who the service advisor is, everything feels messed up. I changed my honda cb300r stock brake pads @18k kms, How can brake pads wear out so soon. I found the Bybre brakes on Ather are similar to the ones found in Bajaj pulsar 220F brake pads, if they say no stock, tell them to source from Bajaj.
The pads should be regularly checked, if ignored obviously it will begin contact with the disc. so there is no surprise in replacing both.
Brakes don't erode within 5000 km. Company should stop selling inferior pads. ASK pads have better quality. Lasts 8k easily even when uncles drive covering the rear brake whole time.
It's astonishing that the bare basic like brake pad is unavailable. Also, no other bikes have such brake pad wearing issue so fast. Besides, we switch to EVs for economy but it adds up to the cost when you get it serviced. Are we heading the right direction? 🙄
Take budget EV then, like Ampere, Hero Electric, Pure EV and Okinawa. Ather service is little costly, not saying they did the right thing here, but Ather Dealership model is not right I feel. Ola is not having dealerships, so hopefully it will be better.
Hey Pradeep, Thanks for an Honest review man, Ather should think of the service because it matters alot for a company which is growing in all the ways.....Nice info man, continue the same👌👍
Thank you , hope it improves in the next service 🙌
@@PradeeponWheels Hope so ...
It will help me to take buying decision. Thanks bro.
Looking at the wear of Ather 450x brake pads, it seems Ather is not (actively) using or not enabled the regenerative braking. With regen, the brakepads should last for long period, Tesla they claim it can last for life of the battery with the single pedal driving..
True
Brake pads depends on braking style too dude. If there are more complete and sudden brakes, they wear off soon. If there's mostly smooth breaking, it uses up regenerative braking. It wears the pads less. At the end of the day, it all depends on ride style and Rider's braking style.
Part shortage, I get it. It's bad. But breakpad wear, depends on Rider's and breaking conditions.
True 🙌
Yes true., I have duke 390, my rear brake pads worn out at 4000kms., another thing we run the vehicle with worn-out brake pads that will damage rotor(brake plate), that is very normal.
True that ...my fz 25 rear brake pads wears out like anything . My first pads worn out around 4000km. And the yamaha pads are Rs.960/- ... I have around 30k on the odo and max i got was around 5800km....
Dude, let howmuchever brake you use, it shouldn't go bad so early. Service center guys simply tell to change every part in every service. We should know what to change, why and when. Usually, parts will be good even after their mentioned lifetime. If it's working normal, never change. My Gixxer brake pad is in very good condition even after running 25,000km in Bangalore traffic..!!!
Idk man I ride a Gixxer and I have had to change my front pad once and rear drums twice. 28k on the odometer. 8-10k is the accepted life of brake pads, by which you go down to the indications, which is 20 percent of material. This pad is just base metal which ground off the rotor. Possibility is a faulty brake system that does not retract properly, or inferior quality.
You should thank Ather, these service sagas will give you ample content for the channel
Totally changed the concept of EV. I thought it's one time investment. Minimal service cost and fuel expense.
The moment at 11.00 made me remember changing my cycle brake shoes for 10 rs a pair every month because I used to aggressively
Eye opening experience for users and people who are willing to buy. Thanks for the review
Glad it was helpful!
As a Ather 450X rider and co owner , i love Ather 450X but at the same time i regret it because it's range is low 85-95 KM in smooth riding and if you ride like petrol scooter then the range will be 60-70KM .
2Nd issue is it's Handle , Many 450X has loose handle issues in Nagpur. I have many recording proof and the technician too accepted it that it was company defect in 2nd batch .
Thanks a lot man for the review. I was about to go for ather 450x. Sticking to TVS seems best.
Not having break pads is a really bad thing. But, brake pad wear could be due to bad driving, unless you can prove this is a wide spread issue, this is just a rant.
This video will definitely be a caution for those who are planning to buy ather 450 without knowing it's insights.
Thanks for sharing your experience Pradeep.... You are doing very good job.. 👍👍
yea im glad i bought my activa
I am going to drop my planning of buying ATHER............I fed up seeing you in this situation...I couldn't stay for these guys for looting our hard earned money
True
This is y ola adapted the mechanism, while applying brake the throttle cuts off, so no force on bake disks/pads from motor.
Buts thats a very bad idea
Yes....very bad service from ather. Me too just completed 1st service. Simply changed brake pads just 50% warnout, and the total bill was 1100 rs.
That's a lot
I have using epluto 7g not a premium electric scooter but ran above 5000kms till today no extra cost given in service center.
Pradeep - How about you also post the unedited video? I hear from my sources that a lot more happened from your side than shown on this video.
Really , lot more like what ?
I was already feeling that this video was very long close to 30 min
Lot more happened were I was waiting for someone to come and address the service ? Me going home and coming back again next day , you want to see all that ?
5k brake pads won't wore out, it's of poor quality. I have honda aviator disk and it's brake pads last somewhere around 25k kms and now @40k haven't had to change the disk rotar.
U can resurface the plate on lathe and use it. Also it being nissin calliper u should get the brake pads on local shops.
Same here
I have driven it aroung 50k and never changed any disk rotor.
@@puneetlv HAVE U DRIVEN UR ATHER 50000 KMS WITHOUT CHANGING ANY PARTS ??
I dont know about bangalore , but in Tier 2 cities , we have very faith ful chota mechanics, we can approach them for simple things like brake problems and other
If you feel issue with only motor, then go to Ather
If Ather says warranty will not be valid, if we service outside , the kick out the Ather from your buying list
Hai Pradeep even I have a very bad experience with the Ather I got my bike delivered on 8 November after riding it home the dashboard restarted twice I thought there is some software update the same day whole night it was keep on restarting. I called the Ather customer care they asked me to get the bike to the service centre. They said that some software reload need to be done. After that they said the problem has been fixed the problem will not come again. The same day after going home it is still restarting. And again I call the customer care they said to bring it back to the service station I took the bike on 20 November still there not able to rectify the problem and bike is still with them. I hardly used the bike for 11 days only.
That's really sad bro
Man , I just purchased my Ather 450X 10 days ago. I'm worried seeing all this.
Don't apply the brakes.
@@kavoorimanoj6151 lol , I'll just use "regen braking"
@@arvindchandra2862 don't apply breaks because breaks slow you down 😂😂😂
@@aakashdimri9903 😂😂😂
Wtf are u worried about just use your legs to brake 🤣🤣
Sorry to hear you're experience, a great video as usual. Consumers should be aware of all these issues & pitfalls when transitioning to EV. Appreciate your detail feedback hope they learn. Like others suggested in comments section please try to sue them not sure indian legal system provides protections. More than the service money, the time & hassel each consumer goes through such shady service should be compensated.
Dont shout at employees bro they dont manufacture break pads
They only work for their bread🙏
true bro
but who else can I ask bro ? you tell me ? directly CEO , he was the manager there
I have hero optima ER (Dual Battery) since last 3 years. i ride my EV for 12,000+km. i done 3 services and total cost is 650rs .
i know there is no comparision of ather to hero optima but i am very happy with my EV. it is low speed EV but i have dual battery which are removable and 100km+ range.
Thanks man for your service review.
Thank you for the update about hero optima
I also bought optima lx recently, very nice scooter even if it is low speed
even built quality of vehicle is not good , parts started to crack down , screws getting loosen within 2 months of purchase . Even they don’t deliver the vehicle on time when left for service . Pathetic service centre of ather in IBC knowledge park
Very bad experience , didn't expect this from Ather , An eye opener from customer service point of view
Rs 600/- for tata nexon ev second service , first service was 330/- , third service 2400/-
I should go for a Nexon EV now , I am planning that from a long time
@@PradeeponWheels yes but if you wait a little bit more you may get updated long range version of tata nexon ev or if 220-250 km range is okay then go with the present
@@tinnu123 I am more if a touring guy , little more range is always helpful and anyway it will take 6 months to 1 year now
Where do u stay buddy ?
@@PradeeponWheels I stay in a city with a Submarine museum, city surrounded three sides by hills and sea on its east
@@tinnu123 East coast Vishakapatnam?
Reason 1:-
If dirt gets on to the surface, and sticks there, then a pad will hit the dirt whenever it hits the rotor. For example, if your rotor's surface develops a problem, then your brake pads might suffer because they aren't hitting a smooth surface. If the rotor has worn or rusty patches, then it will lose some of its smoothness. If a pad hits a rough surface or even a tiny dirt obstruction, then it gets minor damage whenever you brake. Its surface rubs away on the uneven part, which can accelerate wear.
Reason 2:-
Sometimes, pads wear down too quickly because your calipers don’t work correctly. Calipers push pads against the rotor to initiate braking. If a caliper jams or sticks, then it might leave the pad on the surface for longer than necessary. The pad will wear down more quickly because it stays on the rotor for too long.
Best practices:- Try keeping your disc clean as far as possible to get the most out of it.
Dude .. the rotor isnt made up of sticky surface to have dirt/ girm to stick on it. Yes rust patches will appear if you park the vehicle for longer duration and you have humid weather.
So you want that we ride it and clean it completely everytime we put it on stand. Its about quality of disc they are using .
Any heavily funded big level startups with no history in customer service are bound to be like this. They lack character. It's really touching that you put your money into this learning experience. Thank you and sorry for your bad experience, as a fellow biker. I think you should sue these buggers
Yes 🥲
I am damn sure this is a person who doesn't know how Ather was developed. The ather first scooter was 340 series. which they sold to make the enough money to upgrade the model the 350 series. and then 450 series came up. Ather is not heavily funded company like OLA. Ather came to market on their own. Infact Ather started getting profits only after 4-5 years of induction of the company. Check you facts and then comment.
@@prashanthsn5662 the discussion here is about the attitude of service. They may not be total jerks like ola, but they seem to compete with them for the bad service medal
@@Yogeshvar i completely agree on you, but the issue here is simple that the service doesn't have a brake pad in stock. The person told that in a simple works. If you have heard the conversation he said you can come back latter or go to service center in dairy circle. This person is showing that the service center is completely bad. They are not customer friendly and all.
Pradeep I have a similar experience I rode ather for the first time I was absolutely impressed by how it rides and immediately booked it payed the down payment and they said 20days it's been 2 months they say no stock and they have 500 bookings pending I absolutely feel weird that if you don't have stock y do they take 1000bookings/day little disappointed
I also have ather 450x, I changed my break pads at 3500kms, again now at 7000kms I need to change, almost worn out.
damn that's fast
It is not company fault. Dealers doing this kind of things
Yes maybe
Definitely not buying ather after watching this. Wait for Ola to become more popular then the competition and accountability to customers will improve.
I own an ather 450x, and I had purchased it around an year ago, and I have even given it for service, for 3 times, but I haven't faced any of these issues (it looked like a new vehicle after service), I would recommend anyone purchasing ather scooter to get atleast the service lite subscription, and even if you give your vehicle for service 10 times in a year, it would still be done free of cost, I haven't paid a single rupee for my service.
Hi Pradeep,
Fully agree with regarding the service experience they gave you. However regarding the disc pads, after using Ather for sometime I realized that Ather has Zero regen or braking even when you stop accelerating it still keeps on zooming through smoothly. Result of which we tend to apply a lot more brakes compared to any other normal bike. I feel this could be one of the reasons for disc pads to wear off lot earlier than expected. In most other EV's strong regen is used which almost starts braking your vehicle as soon as you leave accelerator. I felt that was annoying as you need to keep on accelerating all the time and its hurts your hands after some time.
Thanks for the service review... Thats 50 paisa per km running cost just for break pads... Thats just crazy... Are we gona pay what we save on fuel on service 🤔🤔
My thoughts exactly
I don't think there will be any major improvement until companies like Hero Motor Corp and Honda come into the EV market.
Hero has invested in Ather. Nevertheless VIDA is here as you wished.
After watching your video, I have dropped my plan to buy Ather scooty, if this is the service provided in Bangalore, I can't imagine "S" of service to be provided in Guwahati Assam.
Big No to Ather
Now the service has improved
@@PradeeponWheels im buying the new gen 3 variant, has the service improved? Can you elaborate on that, would be appreciated if you would
You're very honest and dedicated towards your work. God bless you sir 🙏
Atleast Ather have service centres, I am thinking on Ola buyers 🤣😂
Hey Brother I really love your videos but I have my very own doubts with what you said, I essentially agree that the cost of the brake pads and the entire servicing was high.
But can you tell us how fast did you reach 5000kms on your ather?
Because here's a thing, I don't own dominor, but I own a hornet. I have an extensive use and have completed 30000km in one year itself.
I got it last year and that piece of shit has cost me alot of money even with free services.
Brake pads I had to replace every 3000km. I got them fixed externally always and it used to cost me 600 for front and back combined. So a total of 6000 as I changed them almost ten times.
I had to change the oil every 3000km so again changed it 10 times and that summed up to 3500INR.
Now talking about the filters, I spent around 1000 bucks in the same in the last year.
Additionally for my very own commuting I am paying 4000inr in petrol every month which comes to around 48000 additional and last but not the least I have spent around off 2000 rs in labor.
So I got the bike for 1.6lakhs, spend 60000 more on it(inclusive of petrol) to commute almost 60-70km a day.
This is additional cost of 5000 per month on my Hornet just to keep it going.
Even now since my first service year is over, even in the local area the servicing Labor charges are around 500-800 and material additional.
Which will in turn sum up to 1200-1500rs.
Now while talking about ather you just got bill for 1200-2000 bucks that too after 5000km.
And the over all cost incurred per month in comparison to a bike worth same amount is like 10 times less so why crib so much about paying up for service?
So what if we have to pay the same amount for service there are same number of electronic chip sets involved but why this issue with paying up for service? It's a thing that helps you save almost 50k in a year and cribbing about a service and parts worth 1k?
I mean koi sense hai is baat ki?
I too agree on this bro. It’s still cost effective. 😊
@@charlespink6126 Thanks brother. Let's see what @Pradeep on Wheels has to say about this. I am hoping to get his explanation on this one.
I like his honest review and get his frustration but it's ironic on how we are okay with spending 3-4k (inclusive of petrol)every month on the normal ic engine two wheelers but nag about just 1200 rs of serving when it comes to electric two wheelers.
I personally come from a field of production and automobile so I know the cost that ather is charging is somewhere inflated but also justified as they can't match the quantum yet which makes us feel this but honestly that's okay compared to how much we spend on the ic engine two wheelers.
Looking beyond the cost issue, there still is the lack of customer care seen from the way the branches refuse to communicate with eachother to get the required parts for a customer, and on top of that the uncleaned vehicle and not paying attention to the customer request to charge it will cause any customer to question having to pay the amount of money for labor. Ofcourse you cannot expect an IC engine service centre to refuel your vehicle but the fuel infrastructure is not a problem so it can be managed.
My 150cc Vespa gives me a total charge of under Rs.2000 per service every 4k kms. That's with way more moving parts than this vehicle. So the frustration is understandable..
I agree, I have duke 390 and athar 450x, my duke 390 will cost me around 3500 per service and 2000 for front brake pads and 800 for rear brake pads(disk plates not included) and rs 1000 petrol gives me 200kms,
ather is extremely cheap to maintain, they have service plan 2400 per year, if we take that subscription you don't need pay for services or brake pads( all included in 2400 per year)
Even we can activate this plan 1day before going to service
Hi bro. is your bike Hornet V2?
I have doubt that if you travel around 70kms in a day why have you chosen V2?? Can you please explain.
Also is your first bike?
Man you have spent so much on your bike just for regular parts.
If it's related to engine and others then the amount might be more...
Also please search for alternative OEMs for the pads that suit your bike. Avoid original pads/rotor/any such parts from Honda as they cost you a bomb.
Ex: Disc pads of Karizma costs a bomb while the RTR160 pads perfectly suits for ZMA with much much lesser price.
Be careful when you leave your vehicle for service sometime they misplace our vehicle parts with other vehicle and they fit the parts. Sometimes old parts are fitted and when you question them they bluff , I have experienced it , I have visited service centre 3-4 times in a month because of their worst service quality
They will replace with old parts and say you need to replace since most people don't see inside of their vehicle they believe what mechanic says
They have completely ripped you off. An average 125 cc bikes service cost around 700 to 900 rs only.
U will never ever get satisfied bro.
Be it ola, ather etc. Keep ur mind constant.
Better u become a perfect entrepreneur and serve the public.
Nxt election ...
@@raghuon3241 😂😂😎
@@gokulgoku6790 😊😊
I had an amazing service with ather.. I don't know why this has happened to you....
Hope next time it's good
I suppose Ola:s home delivery coffee shop may be better. With regen braking you should get much longer service on your brakes. There must be an issue with the self adjusters that is adding drag on the brakes and reducing your range. I have heard Ather is making money on service. May be like printers where they subsidize the box and rob you on the ink. May want to learn to make your own coffee. I prefer the ola model which says no service, and just part maintenance which are monitored in the bike like belt and pads. They need to add pad warning clips that whine when the pads are close to done to save the disk. You were totally ripped off. I think they assume if you can afford 1.5lac then you will pay for service even if they do nothing. An ev should not need any service. Brake pads and belts are consumables and should always be in stock.
It's better to have drum brake no one will drive greater than 50 in city as there is legal limit in city so no need for disk brake.
Ather started dealership model where dealers will make money from servicing. Initially they didn't have this model but later they started it to expand to multiple cities. Ola is following no dealership model, hopefully they provide better service and don't treat services and spares as money making division.
@@evthink service is slowmoving inventory business so they might not be intrested and provide mobile way like wait for spare by ordering online and do with mechanic registered near your location with ola?? Who know if they do direct to consumer sale they can also do this service model
First of all, thank you for showing this transperancy with us, and secondly i just want to share you that, i drove an Ather before, and it really performs well in every aspect, which led me to purchase one very soon. But after this video i am a bit disappointed with Ather! Soo, I need your opinion on this, shall i pay 1.35 for 450x ? Or not [in a rush to buy a 2 wheeler].
If ather is fitting your requirements perfectly then go for it bcs it's a tricky question to answer bcs idk what OLA have in store for us , what's the condition of the bike and how the service gonna be , end of the day go with what ur heart says bro
@@PradeeponWheels thank you so much ❤️, happily going for Ather
@@IAN-X wry from mate
@@ghxedits Nashik bruh!
Thanks soo much for this review was planning to buy rather but after seeing your honest review I am doubtful to go for any electric vehicle
Was a great and honest review.
My Duke 390 is cheaper to maintain when compared to Ather's 5000 km mark :P
I was about to comment - bro my rc390 first service was cheaper compared to ather
Bro my electricity bill is cheaper than your petrol bill dude
@@mallikarjunyeshlur8119 emotional damage
@@mallikarjunyeshlur8119 even with 11 litre tank, rc390 covers more distance than aether
@@vivekstreme1994 with the cost of filling the rc's tank one single time, ather could be charged for like 50 times.. 😂
I find you little overreacting to the situation, the product is more or less in its first generation, any auto enthusiast would know that first generation vehicles even from a well established manufacturer is bound to have issues, let alone a startup .
Brakes, clutches, tyres are very driving style dependent , I feel with the type of acceleration the scooter has, braking frequency will naturally increase.
Coming to the stock issues, let’s not forget that it’s only now that trade industry is slowly opening up after COVID, businesses have not opened up completely, parts, sourcing, manufacturing is still going through rough times.
First generation seriously , it's been in the market for close to 3-4 years and you payed a premium for 85kms range scooter
I had a bad experience I'll share it , if u don't want to see it don't see 🙌
Just bcs you don't have break pads , I can't ride for a week to 10 days doesn't make any sense to me
first and the last generation i think
@@PradeeponWheels doesn’t look like you understand what first generation means, asking a viewer to not watch your video if he doesn’t like is rude to say the least, these things are normal if you are putting things on public platform , don’t expect all to agree with your points. One must balance the equities.
@@PradeeponWheels that doesn’t sound big deal at all, such things do happen at big brand service stations too.
I feel you bro. Without service subscription you are like a second class customer to them. I called for an enquiry & they asked if I have subscription. When he realised I didn't have one, his volume dropped & cut the call, then busy for that whole day. Im not making this up. Also recently I changed rear brake pads under 1.5k km. I think its either a manufacturing defect on all their scooters or intentionally done for profit.
Yes I do agree the service is very bad. My scooter's boot lamp had stopped working the next day I bought the scooter and I went to service center a week after to rectify the issue. It was a two minute work to check weather there was a loose connection or something else. But before even looking at it..they said there is no stock of boot lamps in center and come next week..the guy asked me to take a video of the light as not working and send on WhatsApp and I should remind him to get the stock on WhatsApp it seems..lol..I even reminded him but he just seen zoned my message. And I had to visit three times to get that light changed...even at the time they changed it. they were saying to drop the scooter when I went on Saturday and said it will be delivered on Monday. I insisted them to check the thing first and talk...then they said 4 hrs time...but I just waited there and it was done in less than 10 mins....they just had to remove couple of screws for boot storage and replace the lamp..and I had visit 3 times for it. And all the time I was there. I was hearing the break pad conversation with every customer and the bill. I think there is something fishy about the breakpad and service.
I was told last year, they are using cheap parts. It is amazing.. their margin must be huge.
Thanks bro... You made me to take the right decision to buy Bajaj Platina 110 H. I was little skeptical with the final decision. After seeing the experience you had in Bangaluru where Ather has lot of service stations, no way I would risk myself by buying Ather here in Erode, where nearby service station is more than 100 kms.
Glad to help buddy ❤️
No second thought go for platina
2500 rs service cost after 5000 kms is totally acceptable. However brake pads damage in just 5k kms is clear indicator of poor quality spare or maybe you were the unlucky one.
Ather is providing service packages which will cost 2400 per year which includes service charges and all consumable parts., even in this package if you run out of batter they will tow the scooter till nearest charging station., if we want door step pickup and return for services it will cost another 1200 per year
Thank You😍😍😍 Man review about Ather service Center
Subscribers please share this videos To others let’s get them to know about Ather Service Center’s
❤️❤️
Sir, the ather guy is correct, when my mom used to ride my Activa , the brakes worn out easily by 2k km because my mom used to ride with applying the brakes. So ask your sister and the others who ride your ather, to not use brakes while riding. Please don't judge the quality. Even hard braking degrades brake pad.
This is what happens when you get locked in an ecosystem with custom parts and no third party repairs.........the price are crazy unlike the bike which has compition....the same is occuring with tesla users..........😒😒🤬🤬
I'm using my Okinawa Ridge Plus for past 3 years. No problems. Zero cost till now. 100% Trouble Free.
Wow
pradeep anna i was planning to buy ather but now i wont go for it thanks
how is bajaj chetak its also to much costlly
I have no experience in Chetak service buddy , check online forums
It is still too early for EV to be budget friendly, They say that you will save money as no fuel is required,, but you have already paid it in terms of onroad price and cost of service due in future.
Pradeep, really nice review, appreciate your effort in putting this content for the public to view, you shouldn't have accepted paying for the rotary, that is not your fault, and the break pad going out in 5k Km still acceptable, but not the rotary. Any way now ather is the only great EV scooter available right now, please share your feedback regularly...
Agar Barak ko dabake chalo ge to ghisega girls always do this
Good that i got the tvs iqube , service costed 350rs (without changing anything) , similar range and 35k less . And its a renowned brand unlike a 2 years old brand like ather
Wher are you living
@@nisam1637 bangalore
There is urgent need to form a ev user community and address issues like this..even if one need to go court to resolve it , support like financial and data can be provided by community..this will help ev adoption in country in a better way..
Really thanks for the honest review. Good bye Ather. Still EVs are not settled enough to buy at this stage. Now dropped my plan for buying any EV.
Glad it was helpful!
We're about to buy this scooter, but this harsh reality changed my mind to other scooter 😊
If you took year subscription door to door service you will get..
This is how they are forcing customers to take subscription
ather space staff was too irresponsible
i booked a 450x in 14 September 2021
and also i have a choice no.0020 receipt
they didn't give me still now and its expire in 2 to 3 days i spend too much money for no.
ather staff bahaviour was illogical,funny
like we have no any stock so said we dont no
his behavior was like monopolly like apple
ather must action on this 😡
The biggest scam is Labour charge ! I had a bad experience with maruti for servicing my swift vxi where service charge was quoted 4k. When i asked what all they do they said they wil top up coolant, battery , change oil and oil filter. I asked what if coolant is full. Then he said they wil drain little bit and tol it up ! Hahaha....i left the spot immediately and changed my oil and air filter and coolant from workshop outside for 2500rs.
Ather be like I will give you 6 month subscription free but I will make you cry in servicing of the scooter
Exactly
Even subscription is shit .Maps won’t work properly , ridelogs and vehicle info doesn’t sync , Call answering and rejecting also don’t work properly . Ather is fooling people. They are not delivering what they promised
Bro my father owns Royal Enfield 550 classic for past 5 years, he travels 80km on an average every day, and he services it 8 month once and cost is approx 800 to 900,
So do you service once in 19000kms 😅
My ather 450 went into service 2 times and the cost was free as I had subscribe to the subscription they come pick it vehicle nd drop it off at home donno .what happened to u is quiet a rare situation as ather is new to the service market as well so it's ok to face issue as even parts for common vehicles is not easily avaliable
Paying for 1.5L because of quality, but we r not expecting dis type of worst quality, tq bro knowing us what u were facing.
Thanks man, this is a lesson for all the companies who think they can take customers for granted after the sales is done... improve services or it won't take long to go invisible.
Maybe this is why Ola decided to cut off power to motor when brake is applied!
It's highly unlikely that disc rotor will wear out so soon. It's clear that ather might me using inferior quality parts?
With in 5000kms, brake pads got weaken means what is the quality of this vehicle yaar.......
Wow...so your existing company with proven track record also did not meet expectations. So if a newcomer does not meet expectation, we just cannot blame them. Its across the EV industry.
Not sure if its issue with their brake pad quality, but I have seen people riding with some part of brake applied and giving acceleration and they do not even realize. This is because they have habit of keeping their fingers on brake. Not sure if this was the reason for brake pad gone bad in your case.
I recently serviced my ather 450x in pune.
I had subricption for service. They changed my front brake pads, rear brake pads were not available. They told me to come back after 2days for rear brake pad. I got it changed after 2 days.
I didn't pay a single rupee for all this. Only it was time consuming and i had to visit service center twice.
If the Ather is not giving good quality product in ~2L and due to there poor quality customer has to bare.
So, in this situation a customer can do consumer court case?