CITIES SKYLINES 2 - OFFERING REFUNDS & "New Way Forward"
ฝัง
- เผยแพร่เมื่อ 4 มิ.ย. 2024
- Cities Skylines 2 has finally broken its silence over Beach Properties DLC, the broader negative reception to the game, and their plans for a new way forward for Cities 2. This includes issuing refunds for the Beach Properties DLC (reshaping the Ultimate Edition to include 3 Creator Packs & 3 Radio Stations in its place), and new approaches to handling player feedback and updating the game moving forward. The elephant in the room - the console release - has also been giving a new delayed release date of October 2024, and the Waterfronts DLC has been postponed to 2025. What an update!! Thanks for watching #citiesskylines2 #gaming #simulation #strategy
TIMECARDS
0:00 - CITIES SKYLINES 2: Apologies, Refunds and a New Direction
0:26 - Colossal Order Says Sorry
1:58 - Refunds & Compensation
4:51 - Future Game Updates & DLC
7:39 - Console Release Date & Delays
10:19 - What this boils down to
11:43 - My thoughts
SOURCE:
forum.paradoxplaza.com/forum/...
[The Way Forward, an update from the team behind Cities: Skylines - April 18, 2024]
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I was so hyped for this game, but I've been burned so often by botched money grabs that I waited to see how it was received. I'm quite glad I waited and will continue to wait until they fix their game in a way that is actually useable. At this point, its looking like maybe early 2026. lol
We can only hope lol They need to fire those responsible and put in developers that are... wait for it.... more responsible 😆
All I want it to be is cities 1 with better mod support
At this point I don't really believe the studio will survive this. Their progress is too slow... they will run out of time and money long before the game is anywhere near from fixed
@@vaughn1804I‘m sure that‘s on Paradox. A sad time to love video games
@@vaughn1804issues like these are never ever on the developers and almost always on the corporate executives of the games publisher demanding to move forward dates and push out software at any cost so they can make a quick buck and get bonuses and c-suite promotions, never blame the devs unless they legitimately cause marketable harm. Yes this is also to cases for publishers like EA who push their understaffed and over worked dev teams for profit
I find it funny they are promising 39.99 in future DLC when they proved that the beach's DLC wasn't even worth 10$. Same thing is going to happen in a few months....
The irony, an the fact the devs dont admit is that beach front is worth 1$ and the base game has value of 10$. Next problem is the promise of free patches, when are patches not free, so an empty promise. Adding more asset packs to the ultimate edition means these assets will cost something stupid to the rest of us, and the base game heavily needs assets. So yes same thing is going happen again and nothing else significant is happening.
They have said that the new packs will be made by content creators (like almost all of the asset packs for the first game), so that probably means a lot more variation. They are also coming in Q4 this year, which will be after we get asset importing. If you don't want to buy them, then don't! Just download a couple of region packs. I personally am happy to be getting a bunch of verified high quality assets, much like those content creator packs for cs1.
@@fakefe i am definately not going to pay 10£ for an asset pack, especially not to a base game lacking assets. I am going to spend the money on something completely different.
@@fakefeYou say that like the team has been successful with anything, thus far.
Yup. They really killed their own reputation
I bought the Ultimate Edition. I appreciate that they tried to include us in this. My biggest problem is that I’m concerned what these Creator Packs will include. I bought the Ultimate specifically to have Beaches. Now I have a free beach pack and still no beaches.
I’ve pretty much given up. I doubt I’ll jump back in until 2025 at the earliest.
Thank you for these videos. I believe you're touching on all of this very well and I watch every video.
Honestly I have no idea how they get away with such blatant false advertising considering most people who bought this game did so based on the aggressive marketing and hype from "influencers". Interesting that after each apology something gets changed or pushed back to a later ambiguous release date.
@@thephantomchannel5368 hold them accountable, leave them a bad google review ;)
@@thephantomchannel5368 I don’t think they’ve gotten away with it when it comes to the customer. Refunding that amount of money shows how much they felt this last wave of disappointment from the community.
2025 is like 15 years away.... oh wait, I'm old now
@@SAHD-Dad 😂 I hear that
The issue is not that they are sorry and want to fix things. But Daddy Paradox has been known to brutally kill games that did not preform. Lamplighter was written off in like 30 days from launch, Star Trek.... well dead..., Imperator was finally fixed to a state that was not embarrassing and they nuked it before it could really hit its stride. How long will Paradox let this go on. I do not see recovery here. I also think this is a Sim City 2013 level disaster you know the one that killed a huge IP caused Maxis to loose what little autonomy it had and killed city builders till well... City Skylines came out... haha...
Paradox is partially to blame for putting all their eggs in one broken basket. I feel bad for the other devs having to suffer because Paradox decided to subsidize CO despite them not being able to deliver on promises, even after giving them a two year extension when the game was originally supposed to release in 2021. Imagine what those other games could have been if they had the same financing that CO had access to.
Paradox becoming EA?
I totally agree. I don’t see any recovery. The mess is huge!
@@MisF1998 paradox has always been greedy with horrible dlc practices, they just had enough success with recent titles that most of the new blood didnt realize how bad they really are until they already got burned.
the idea that this is somehow a fall from grace for paradox is a myth, they were always like this.
@@MisF1998 they already have been
When I see assets, realistic pavement textures, tuneable settings for clipping & snapping, and the ability to make Cims not look like nightmare fuel, I'll be happy to give it another go. Too much of the game experience is not adjustable, and that makes it more an exercise in frustration than a game I want to play.
I am not impressed with their base assets but it is the lack of ground texture variety that is most discouraging. In CS I would download some interesting houses and then using props (trees, swings, trampolines, pools, grass, dirt) create variants for my own use. CS2 looks like it was built on a pool table.
To respond to everyone here: new mods like Extra Landscaping Tools are bringing this to the game. There are custom decals (e.g graffiti, cracked segments for pavement) entirely custom surfaces like wet sand with a sand transition to grass and others like podzol, gravel, cracked asphalt, agricultural surfaces, and plenty more.
Of course I want the devs to be behind implementing fixes to the game but we also have to understand that the modding community is what made Cities 1 into what it is today. This is a step in the right direction.
New mods like Moveit, ELT and ELT 3.0, Line Tool, Anarchy, Better Bulldozer, Tree Controller etc. have already made this game far more functional. Let’s not invalidate all that work by assuming it’s completely on Paradox to make Cities 2 into what Cities 1 became…no game studio even the best and hardest working would even make something close to how massive the community of mods became around Cities 1.
Just wanted to add without editing:
FindIt is also a great mod for those who don’t also want to use DevUI or Dev Mode menus- FindIt lets you find assets and props and effectively adds an interface for finding mods.
@@Project2457official all that is true: but it is up to the studio itself to make a game good enough for the modders to finish. I am still waiting for that game.
It's typically a three-year span for a simulation game to complete its run-in period and become the best game it can be - for a while, and then it shows its age. If the game developers make good progress in those first three years, we gamers eventually come around to embrace it. Civilization 6 is a great example of that process. Victoria 3 is undergoing that process with strong progress. I am unsure about Cities 2: the progress being made is slow and small, and we are yet to see the sorts of changes that make key improvements that we have seen in other successful games.
It's the pavement/road/grass textures for me. whoever makes whatever kind of city, every map gives me sim city 4 vibes. they shuldve just opened the workshop by now and be done with it.
This ALL could of been avoided if they only just listened and worked with the community like they did with City Skylines 1, if they was absolutely honest with the Beta and dev-build players and laid out the issues, the community could and would of helped them with it.
People are just SOO over with publishers time and again trying to build gated ecosystems, they wanted to control every aspect of CS2 with the modding scene and launcher and they felt that because they have a monopoly on the city building genre, they could get away with anything , the short-sighted greed is so infuriating.
they didnt work that much with the community there either. but certainly worse now.
Exactly. Modding is what made CSL1 successful and not including it in CSL2 just devalued the game
Doesn’t help with the bugs they have in their modding page, some of the modders content pages crashes my PC so bad I have to hard reset it.
CS1 base game was a POS too.
@@Ter9393yeah but not nearly as buggy (and sometimes unplayable) as CS2. Not to mention the delayed mod support and missing features while resources were wasted on over-realistic citizen models and their teeth😂
DLC for unfinished games is a slap in the face. I’m tired of these companies dishing out minimal viable products. Then apologizing afterwards like they didn’t just screw over thousands of people. It’s getting real old. But thanks for the radios stations that probably should just have shipped in the base game. So nice of you. We need to stop accepting garbage. Until then we will continue to be pedaled garbage.
I suspect the problem lies with Paradox and the monetization or profit frenzy overriding sound judgment in delivering a great product that people enjoy and then the profit will follow.
See comments by Larian at a couple of award ceremonies.
See practices by Paradox in so many games.
A lot of blame is definitely on Paradox. Its funny how they put even EA and Activision in shame with their greed, but no one really talks about it. Perhaps cause their games arent really mainstream?
@@ScamTrax Not really, Paradox will keep supporting some of their line up for 10+ years, + dlc sharing + monthly sub (which is a far better modal then trying to sell everyone 20 dollar content packs)
EA basically will sell you a 100 dollar ultimate edition, then kill the game in 2 years if you are lucky. less if you are unlucky. also loot-boxes, and microtransactions.
The only thing I can really fault current PDX for is bad optimization of their games. they need to fire like 80% of their arts and crafts day-care workers, and get some real hardcore technical sweats in their company again.
Imperator Rome was technically the true next gen PDX game. but they stopped updating it (I honestly don't mind that too much, because I like it the way it is)
but everything after has been technically worse, not better.
@@ScamTrax lots of simps for the paradox strategy titles. No matter how egregious or lacking the DLC is, they will simp no matter what.
idk, you usually hear anonymous accounts from devs when the publisher is ruining everything through greed. I also think there's a bit of a tendency to assume publishers are responsible for everything bad when leaks tend to show devs screw up a lot as well.
I'm reminded of Anthem, which everyone assumed was a cash grab until it turned out the real problem was a lack of direction and sunk cost fallacy. We may never know what actually happened with Skylines 2's launch or who was responsible
As a premium edition owner, I'll live with my mistake and will absolutely NEVER preorder or even purchase a premium edition of any game at all moving forward. The state of the videogame industry as a whole is such a disgrace and just scammy all around.
I appreciate that the team admitted to their mistakes and are offering to fix the issues, but I honestly don't care. I'm not about to sit here and wait for a game that was released two years early to become better. I'll just cut my losses and move on.
I’ve never preordered anything in my 25 year old life and I never will💯 gaming industry is in shambles. 2019 imo was the last kinda okay year of gaming.
I too am a premium owner and I played 300 hours between October release and Dec 31st. (I REALLY tried to like it and give it a fair shake) I have played ZERO hours since the New Year and I don't plan on playing before the bugs are fixed and the simulation works properly.
Can't take the 'We're Sorry' thing seriously. Just reminds me of the SouthPark parody of it.
Damn you, now I cant get that out of my head lol
👉 🤏sorryyy...
I was thinking exactly that (and waiting for a clip to pop up in the videos somewhere).
Happy to see I'm not alone.
People: when developers apologizes: 🤡🤡🤡🤢🤢🤢🤢🤮🤮🤮🤮💀💀💀💀🔪🔪🔪🔪🤬🤬🤬🤬😡😡😡😡😡
Also people when other people: 🤗🤗😀😀😀😊😊😊🥰🥰🥰😘😘😘😍😍😍👨❤💋👨👨❤💋👨👨❤💋👨👩❤💋👩👩❤💋👩👩❤💋👩💏💏💏
Thats why I never apologize. People don't want an apology, they just want to shit on you.
The saddest part of it all is this: Bridges and Ports? Wait until 2025? My Collossal dudes, the modding community will have it in the game ready to go all for free in under a month if you give them the tools.
Step. Up. Your. Production. Find those modders and maybe employ them. Pay them. Treat them with a trip to your offices and a stay in a 5 star hotel, let them work on your expansions EVERYONE AT THE SAME TIME for the next 6 months, and 6 months from today your entire game will be ready for release!
Artists don't make music, and gamers don't make games. It's shareholders, lawyers, and accountants.
lol, "for free" there's your problem. They want to sell you bits and pieces, not give you stuff for free
We are beyond the point where an apology could have made a difference. Actions speak louder than words. They released a broken game in its beta stage without mod support. They advertised a deep simulation but most of it can't be influenced by anything the player does. And they promised not to sell DLCs until performance issues were fixed, but did it anyway. I don't trust anything they say anymore. A couple of radio stations I'm never going to listen to and content packs that will be released two to three years from now just won't cut it.
Well said I have been playing City building games for 15 years and I am yet to see a game with the proper economic deep simulation that actually works
I really think the best case scenario for Cities 2 would be for Colossal Order to part ways with Paradox Interactive, get back into the indie game dev status, and put the game back into early access stage, can't see a better way to fix this game and put it on the right path
honestly.... this might be the smartest fix yet... get rid of the CORP greed company, and go back to what makes great games... small companies trying to make a name for themselves... people who still care about making a GREAT game
@@ratattackgaming yeah like, the current CEO of Colossal Order was not even appointed by CO themselves, and they are still a small company with more or less 20-30 employees, while Paradox has become a multi billion dollar company trying to build a monopoly on the strategy genre
Frontier Developments would be the closest model that CO could try to gravitate towards. Sure, Frontier is similarly guilty in how their handle their DLC's, but the release condition of their games vs Paradox is a night/day difference.
And now Frontier gets to keep all their profits at the pace they want while also supporting multiple franchises at once.
I got refunded a week after the initial game release. Can you say false advertising? Holy crap.
I have a whopping 10hrs in CS2... i just want a refund for the base game because this shit was the biggest scam in paradox history, but all im hearing are excuses
They made, and continue to make all the right noises but the problem is it’s a gaming company not a PR firm.
People want a game that works, or at least a company primarily focused on fixing it. Delaying the DLC is a good move, but honestly it feels like they should be focusing on having a game before porting it to console
I feel like CO are just saying these things now. They’ve said sorry in the past and nothing has changed. Mods didn’t work at launch and they said they’d learn. I really think it’s just PR talk now. All they needed to do was make CS1 with the best mods added in
This was only about P.R., this gave them the excuse to erase all the negativity associated with the Beach Front DLC which they admit to releasing knowing that it was an inferior product not worth the asking price. Only after they got caught and called out for it do they issue an apology which is meaningless to the Ultimate Edition owners who get nothing in return other than more "promises". A lot of people have decided that this game just isn't for them.
👉👈sowwy! you can haz your 4 palm trees free! Now we don't have to fix the 20 fundamental faults in the core game, just say we will.
I bet the developers were sorry before the original even shipped. They're just now allowed to say "I'm sorry" because executives think it is the most likely path to turn a profit in the future.
@@davidorawe3931 Is that a viola or a violin ? either way, very nice.
@@thephantomchannel5368 viola!
Still playing the aclaimed Cities Skylines, (1st one) and still liking it.
I like consistency. They were truly sorry and promising to move forward last autumn as well.
When they talk about the “value” of the compensation they are giving to the players, it tells us how out of touch and overpriced their future dlc will be.
I've been trying to sound thr alarm on this game since release. Got permanently banned. And refund denied.
Banned from what??
@@Killertheman banned from their steam community.
The fact that the deputy Paradox CEO, Mattias, and not Fred has signed this with Mariina is potentially significant. I imagine there has a been a lot of blood on the carpet, and possibly the walls as well, at Paradox over this debacle. I suspect Mariina has had a lot to say, probably emphasised down the barrel of an AK47, to Fred etc behind the scenes and has now put her foot down over some of the practices and schedules imposed on her thus far.
Seeing as Skylines is Paradox's best selling single game by far Mariina may have a lot more clout than might be apparent from the outside. That Mattias has signed this with may be indicative of significant changes at Paradox to come driven by this pair, what with Fred still reeling from Lamplighters, Bloodlines and this Skylines disaster.
Maybe they will be looking at Sven and his team over at Larian picking up award after award for BG3 and thinking "Yeah, that's how you do it". Look after your game, look after your team, look after your players and the money will look after itself is the simple message. I'd say this is a case of watch this space with a smidge of hope.
I dont know how you can defend her after that 'maybe the game isnt for you' statement. I want to see her fired. In fact, I want all 3 of them fired. Then they should go down the line and gut both Paradox and CO. If I was a dev, I would have quit out of shame already
I was under the impression that CK and HOI series are far and away PDX's biggest sellers.
@@demonicsquid7217 Accurate sales numbers are hard to come by but a rough guide would be:
CK3: 2-3m
HoI4: 5m
CS1: 12m
@@demonicsquid7217 Accurate sales numbers are hard to come by but a reasonable rough guide would be:
CK3: 2-3m
HoI4: 5m
CS1: 12m
Or to put it another way City Skylines has sold as least as many copies as EU4, CK3, HoI4 and V3 put together. That's the kind of clout Mariina has. That's why the words in this apology are Mariina's, not Fred's, and the plan for the way forward is Mariina's, not Fred's. I fully expect Johan to side with Mariina over this too. There is a reason he split to Barcelona. He owns a lot of Paradox stock.
Yup, I agree, seeing both bosses signing such post means some points were made behind the scenes, and not peacefully. CO knew the state of the product they build, but Paradox forced them to sell it as is.
@dovlomir imagine someone forces you to sell something half baked despite you trying to delay it, and getting told repeatedly it's a piece of shit. You know it. You knew it. But you cannot tell anything because the guy giving you the paycheck constrains you not to. Personally, yeah, I would be pissed, by everybody. And given how you seem to behave aggressively against something that was clearly cherished by some of the people that worked on it (but that was put on the shelf midway), I think you fuel that frustration and fed up.
I really suspect CO told Paradox to cut them some slack to fix things instead of trying to monetize every small chunk of nothing, or go f*ck themselves.
What a clusterf*ck. I think Paradox is in the death spiral. I have been with them for 20 years but I think they have got the last of my $.
EU5 looks promising
Just on a side note. Remember that the game is not developed by Paradox itself. That's just the publisher. That's like saying you will not buying anymore from Sony or Nintendo, because Square Enix messed up a game. There are plenty of great games published by Paradox out there right now, which still get support. Like Stellaris, Crusader Kings 3 or Age of Wonders 4. But those are different developer. And as the other person said, EU5 looks promising.
@@fathanthoriq2413 From a distance, perhaps, but at this point we've had multiple, consecutive disasters from Paradox.
@@LostAeondifference being that those games are popular, sold well and were given time to breath by Paradox. CS2 is already having IMMENSE issues and concurrent disasters. The game can’t reach its potential and become a money machine if PDX cuts them off. And we KNOW that PDX has been pushing CO when it comes to release times, regardless of game state and community wishes.
@@LostAeon exactly even now they are fixing and adding more mechanics to Victoria 3
CO dreamt big. Too big. They set out to include all the things they were not able to do in CS. And could not deliver. But as they worked on their dream, falling farther and farther behind, they ignored all the changes and additions being made by their community of CS builders in Steam Workshop. Our downloads should have told CO what we wanted to see but they were ignored. So we have a product that meets neither their dream nor ours. How deep is the rot? I think it goes to the fundamental structure or foundation of the game. We're not talking candles on the cake or even the icing, but the very cake itself. How do you go back, remix, and rebake it? If those actions are going to break mods, maps, and assets/props every time you release them, do you hold those editors back or do you hope that those users will happily keep correcting their creations. To be successful, CS2 must have those creations as CS did. But will we?
Agreed. I'm not a coder, but I think it's something about the base setup that means the engine is rotten.
I don't see how they can actually get it in a state that it works, with balanced (realistic) economies and performance for the average computer.
They may hope that if they faff around for a couple of years, then people will naturally update to a better computer that can run it, and the modders will fix the economy and balance issues.
@@rageagainstmyhatchet they can easily do it. It's a small team and there are clearly numerous bugs. They also clearly don't have anyone that's good with coding/developing an economic simulation. You can code physics all you want as an example, but unless you are well educated in physics, your code is only going to be meaningless because you fundamentally don't understand how it works.
So, they need to employ someone that is able to map out exactly how an immersive economic simulation will work and then code it too.
Three more radio stations in lieu of a refund! That really floats my boat! Lmfao
Right?! I don't even listen to their horrible music... so three radio stations doesn't mean anything to me.
First thing I turned off.
-"Here are 3 more annoying stations".
like... they've gotta understand that they're doing nothing short of pissing on their most dedicated fans.
...and that there's no coming back from this.
There's no sinking THIS boat, Tylerpi!
in the value of 40$ ????? thats just the price of a good game, this is just pissing on you.
They relase a dlc before the game is even out on consoles?
It's too late to say sorry. If you wanted to make the best city builder, you shouldn't have punted it out the door half baked.
Paradox should have been told hard no
They could have apologized day one and you still would have said this lol. Apologies are dumb, people aren't looking for an apology.
@@willo1345 Apologies from corporations are dumb. They're not people. It's never sincere, it's damage control.
no mercy to greedy captilism, I prefer it to suffer from all the dlcs sins.
Would love to know the name of the song/instrumental you use for the "My Thoughts" section of the video
Cities Skyline 1 was an absolute masterpiece destroying the competitor Sim City which is very untouchable at the time. but they take a 'greedy' path and making a huge blunder in Cities Skyline 2, i feel very bad, I'm still enjoying the 1st version of the game until now and don't wanna touch that buggy game.
You are lucky my CS1 broke a few months ago, so I have to wait for CS2 to get out of 'early release'.
@@PsychicLord i think it's 'beta release' now lol
Thanks for the update!! Great as always
I stopped playing back in January have they fixed the postal sorting office yet?
This is the sort of humility and honesty they should have had on day one (given they shouldn’t have released it in the first place). Whoever has taken over messaging and outreach there is starting the long process of regaining our trust. Hopefully it isn’t just lip service. We shall see.
humility and honesty? really?...........you still not get it?
@@s.muller8688😂
some just want to believe.
But even so we shouldnt complain when they do something right
@@user-wq9mw2xz3j
Exactly. No one has been more critical than me since I did get my refund I was so disappointed. I have no illusions that the about-face isn’t about self interest but at least they’ve seemingly realized the player base is not without their limits and brand loyalty only goes SO far.
If you believe in the humility & honesty stuff they have begun peddling, then you will be sorely disappointed. It’s all about changing the narrative, but it’s all for show. Simples.
@@user-wq9mw2xz3jNo they did not do anything right here, they simply had no choice left. you indeed still want to 'believe'
with manor lords and kingdom come deliverance 2 this year, I just simply won't have time for CS2 at all this year now. I was going to balance some time between ML and CS2 but with KCD2 announced yesterday and looking so good already, thats me sorted for the year.
The CEO from Colossal Order and devs in videos and streams always seemed stubborn snobs that thought they knew best what we wanted without listening to anything we (and eventually) content creators said. We were toxic and told 'if you don't like our game, it may not be for you'.
I am delighted to see Colossal Order has to bend the knee to Paradox now, now they see that their golden franchise will go up in flames if they continue like this. The communication was totally different and they are now finally taking full ownership of the franchise instead of letting CEO Mariina run wild.
Most of the issues like the longstanding flickering AA issues since launch, terrible performance bugs, no modern technologies like DLSS and FRS3 and countless simulation bugs still not fixed it is clearly they lack skilled developers to fix the basics. They had a delay of 3 years and an extra 6 months now and the product is still a technological abomination.
these feminists CEOs are the problem of many videogames being a flop, they destroy anything they touch in the industry since videogames to movies and series.
Hi
i have watch nearly all of your news vidoes
as a console player
these videos have led me through launch
Giving me the the the console news (that you can find)
i would like to thank you for being the voice that passed the news and the words of the week
thank you
As a ultimate edition Owner... Get fucked lmao, I don't care about packs im going to be getting in 4 years. I have nothing to show for my extra money spent, and probably won't have anything of substance in another year
Well, you did that to yourself. You got scammed, but also you asked to be scammed...
Having faith in a previously strong product isn’t asking to get scammed. It’s acting upon prior knowledge.
If I was to buy this shit again, I’d be asking to get scammed
@@brodytedesco1438 Blind faith is indeed asking to be scammed... you're very precisely the target audience for this kind of scam. Take something good, take its name and slap it onto shovelware. You should never buy something just because it's prequal or predecesor was good.
@@Langharig_Tuigit wasn't blind faith, the first game was amazing and the previews of the game looked promising
@@MatthewMKF So... it was blind faith in the second game... Cmon buddy
Compensation of 3 free content packs? So its 12 palm trees total?
Workers and resources soviet republic is by far a better city builder and citizen management game and has an amazing modding community behind it. I would honestly suggest trying it out if you want a city builder that feels close to finished and filled with content
Exactly what I thought.
I completely gave up on this game about 2 months ago. Their responses and handling of the situation were so bad that I lost all faith in them actually righting the ship.
This gives me some hope now that some sense has come to them. I will be cautisouly optimistic now, because this is a step in the right direction for a change. But they will not get any money from me until they actually fix this.
I was so hyped for the game, but after years of being burnt, I have learnt that one does NOT pre-order a game any more. Sadly this statement held true and means I was not burnt by this
creator packs=packs teh company didn't do any work on and therefore probably shouldn't even get compensated for?
I'm sorry to say this but I feel like they're apology fell on deaf ears the community has pretty much parted ways with colossal order my personal opinion is I don't believe they'll ever be able to redeem themselves report stockholder value over their customers so therefore let your stockholders play your games I let us customers move on. Once again I apologize for this but as I said before it appears the community has moved on and parted ways they have lost a lot of loyal players. 😔
For me, I will not buy any apology statement unless they will make any drastic changes in recent times. If not, then they made this just to stop people from hating them and save their name.
That’s not how consumer protection legislation works. They’re in breach of contract over the Ultimate Edition, and bunging in free radio stations doesn’t change that.
PDX don't care, they published Empire of Sin and still own people a DLC through the Ultimate Edition of that game... since the dev studio for that gam doesn't exist anymore yet they don't want to refund it, they recently moved the supposed released date from "early 2024" to "early 2025". Last year the same thing happened, where they release was moved from "early 2023" to "early 2024".
@@KitteridgeStudios I suspect the botched DLC release at the end of Q1 shows they are worried. A class action by disgruntled Ultimate Edition owners would be fascinating.
not really. you still get the beach pack, the fact that others get it for free changes nothing
@@user-wq9mw2xz3j They’ve publicly admitted the DLC is substandard, so it would be very difficult for them to argue they’ve fulfilled their contractual obligations.
What I've heard is that they consider their 3 dlcs and radios worth the same as Helldivers 2. How arrogant and disconnected with reality can these people be?
How am I supposed to take an apology seriously after they spent half a year making up excuses for their shortcomings instead of simply going "sorry we fucked up".
You don't.
This is nothing but legal posturing to save themselves from a class action.
They will put 5-10 artists to do some more basic models.... and when they release that - in 2 years... it will be the last we ever hear from CS.
If I'm wrong - so be it... but that's all I'm expecting from this pile of diversity hires.
@@YammoYammamotoYou really had to show your arse with “diversity hires” thrown in at the end there Eh?
@@MadDoodles
what's your problem? You trying to claim it doesn't happen. o_O
I played 300 hours between October release and Dec 31st. (I REALLY tried to like it and give it a fair shake) I have played ZERO hours since the New Year and I don't plan on playing before the bugs are fixed and the simulation works properly.
I played at launch and it was so poorly optimized on my high end pc that i stopped. Coming back 6-7 months later, it’s no better. It still crashes very often playing on the lowest graphics settings. It doesn’t make any sense. I’m very curious how this game was play tested prior to launch, and how they were okay releasing it in that state?
So is the beach properties just gonna be added to the base games? If so, when?
I can't imagine what a disaster it must be to work in CO.
I just want them to admit that the game is not salvageable, like we know it is. The game is fundamentally broken it would require starting from scratch something they can't afford. All they had to do was postpone the release for another year
If it’s unsalvageable and requires starting from scratch then I think they’d need more than a year.
it's a first good step, they will need a steady pacing of them to regain reputation, but it needed to be done.
No Man's sky too did that, and suceeded. And by and large the number of company admitting their screw up and trying to make things right is higher than the number of companies NOT admitting their screw up and making things right. So I really hope the team will endeavour itself to make a great game : probably with the players and against the Paradox management team's "better judgement", or at least try with the comitee of players acting as de facto witnesses of their efforts. Smart move that comitee.
Right, but all anyone needs to do is to look at the original Cities Skyline to see how CS2 will unfold: The original had 44 Content Creator Packs and radio stations, as well as 17 DLC. So over 60 items to buy ranging in price from $4 for a radio station, $6 to $8 for CC Pack, to $13 to $30 for some DLCs. And what were some of these DLC - some exotic stuff, like mass transit and airports. Colossal Order look at this game as a cash cow to sell DLC, rather than a game to make better, and their shamelessness isn't going away just because the player slapped back.
As someone who loves CS1 and was very curious about CS2, I'm glad I helpd onto my money. Oh boy, am I glad...
I'll buy it when its all fixed and polished up, though.
Yeah, me too, I've decided to play Sim City 4 again for a while.
this makes me really sad. I was looking forward to this game for years and years. I held off buying it because I always do that. Glad I did. But sad this happened.
They've obviously seen what one guy can push out with Manor Lords while their glorified city painter gets panned and is well into its death spiral.
Too late I'm afraid.
The game hasn't even been released and people are already exaggerating way too much... But it's almost systematic with new game releases today.
I would be surprised if the announcement had anything to do with Manor Lords. And you have to stop for a moment, the two games really don't have much in common, both in their concept and their complexity.
A game like ML takes much fewer elements into account, and it does not aim to be as complete as a city skylines. The 2 games do not focus on the same aspects
I refunded the game in
Sir thank you for doing this video and keeping us up-to-date and reading what they have written to us.
But to be honest here sir, I take what they say with a grain of salt since the refund they are offering is nothing short than a joke and an insult to many players.
Furthermore, they also claim that they are learning from their mistakes when in fact I feel like that is just empty words used in a tiny short paragraphs while at the same time proving to me and hopefully others they have learned nothing.
To further go on they say they're gonna try to be more transparent to us and I take that also with a grain of salt and I don't believe them. I am basing that on the size of the paragraphs yet again which were tiny short simple responses and if they were going to be transparent they could've explained a lot more in detail what exactly happened and how it happened and spent at least a page or two of an apology toward us. When in fact they did none of that and they are just trying to hope and pray that we are so stupid that we will forgive them.
I say don't forgive them and send them a clear message that this is not good enough and tell them that they need to do a lot better before we even spend one single moment excepting this so-called cheap apology.
Sorry if I feel angry here in what I have written but frankly I have every right to be angry since I spent US$100 on this game hoping to get something decent and all I got was pure garbage.
In fact, also this publisher and developer still have a ton of repair that they have to do before they even think for one minute that I will accept any from them as showing that they have learned something and I hope everyone else will consider what I have said here and hopefully might agree with me.
I think everyone seems to forget that Foundry is also published by Paradox. It very well could be a case where the studio and Paradox thought they could have the game polished on time, but underestimated the amount of work that still needed to be done to optimize the game. As long as CO doesn’t abandon the game, I do think it will have a bright future ahead of it, CS1 didn’t start off how it was today either.
A good change of pace from them. Hopefully they can pull this all together. Maybe you'll get on the council mate!
Paradox is done for me...good luck trying to sell EUV...this is years of disastrous releases and DLCs
I'm sitting here eating chicken nuggies and watching my favorite CS2 hater bring me good news for once. What a night
I just wish more games would do what Larian does and give us a full game. You know, without intentionally omitting things they obviously had sitting on the shelf just to seek piecemeal later on.
DLC’s CAN be great when done properly and are clearly made after the game was produced as additional add ons the developers feel add to the game. But in today’s awful gaming landscape I’m not surprised this has become the new norm…
I feel like their finally realized that even though the negativity towards the game from players, we are still on their side. We want the game to succeed. We are still on their side.
Btw can someone pleased explain the difference between Colossal Order and Paradox Interactive, who is the deveoper and who is the publisher or what is going one?
CS players have a lot to learn. Paradox loves dlc. Their games have a high pirate rate for a reason
I'm cool waiting for DLC provided they nail the core experience here and expand the mod toolkit and portal; there's actually loads of unrealised potential currently with the base game and just improving and polishing it up will yield heaps of fun and engagement while we wait, no question.
What if I want the entire game refunded?
Right
This should have been what they offered.
But they won't because if they did, they'd have probably around 40% of sales refunded and that would kill CO and PDX. They literally can't afford to refund everyone who wants one.
Apparently, leaving my play time below an hour got me a refund, albeit in Steam credit. Here is hoping for others.
It is actually insane how incompetent they are, like what are they even thinking with delaying everything every single week
This is exactly why I wasn’t going to buy another computer just for a game. My new MBP runs the original with mods great and I know they said they won’t bring it over but hopefully once it’s refined enough I can finally play it on Mac 😓
So the beach prop DLC is only free for future buyer of CSII? If you are a base game buyer, you wont get it yeah?
The fall of CO and Pdox is so sad to see, I once adored both companies, but man, they are only a mere shadow of their former selves now.
These people at Colossal Order keep disappointing us. The game is getting worse and worse. I have lost all faith, respect and trust on them.
Now they want to push back the console release date to Fall 2024
Yeah, I got the email yesterday. I have little faith, LOL
I have confidence that all will be fixed.
I got the base version of the game, the DLC from cities one varied on pointless to game changing and I didn't think there would be anything game changing right after release. I don't dislike the game and I still want it to succeed, somewhere decisions were not made for the best interest of reputation, and hopefully this is the changing point.
Glad I looked up reviews before I bought it, just went ahead and re downloaded Skylines 1
I thought this was a good statement and move but am in wait and see mode.
Im not upset that i didn’t bought the cities skylines 2 game. When it first came out, I wanted to wait it out to see how well it did in the beginning and also them put out a couple of dlc expansions packs for it
If they were truly sorry they wouldve said that at the very first day when they shoveled out their steaming pile of shit, but they didn't... They're not sorry about the state of the game, they're sorry that the project as a whole is becoming a failure and most sadly so a monetary failure; they still hate customers with a passion
At least CO is speaking truth to the situation. That has kept this game on my radar. And I will be firing it up some time in the future in the summer when I have some more time on my hands.
And a thank you to you JumboPixel for continuing to make update video's on Cities: Skylines 2.
It doesn’t count for anything.
Imagine we get GTA VI before a stable version of Cities Skylines 2
Sad they didn't learn this lesson from what happened to SimCity from Maxis.
1:29 - The dogs... the dogs...
6:44 - The real way to parallel park.
9:19 - Cable cars brutally murder dozens of cims!!!
10:00 - The CEO of Colossal Order, this week.
I’m so confused when residential houses are being built, and no one moves in??? Is anyone having that same issue?
I smell a class action lawsuit brewing
"We are truly sorry," means: "We see that our lack of trying and our incompetence and our money-hungry ridiculousness is not going to pay off in the future.
They are literally a joke now. Hopefully they can repair it. Maybe we'll get 20+ trees, exclusive to a DLC, instead of 4? It'll be even worse (you would NEED the DLC for maps that use the trees). THEY would think they do better. THEY will be completely clueless as to why people will hate it, again.
They aren't listening to anyone except the C-level dimwits who care only about money.
They should take after what house flipper devs did, theres a whole fourm created by the devs where we the community can input things we want in game, bugs etc and theres an active chart that shows what the devs are actively working on and future plans
Still playing cs1 on the console and the only real problems with it in my eyes are the limits on how the roads and lanes are managed and snap together, there's work arounds but was really hoping that cs2 would have a better system although it looks pretty much the same, a 3 lane road should be able to diverge into 3 1 lane roads without creating a mess but when you have to use a highway ramp it's inevitable
I was afraid that they had made amends and that it wouldn't be in good form anymore to keep ragging on the developers and the game.
I was wrong!
The are talking about the fixes and how to move forward as if THIS was their first game. Thank you for the apology and the refunds, that is rare in this business.
Hooray, Jumbo is here!
Getting a big Unity game to console has proven to be problematic, and that is partially Unity's fault.
I was so excited for the sequel. I didn't realize it was going to be a completely worse experience than the first. Minus the appearance of buildings.
I was really looking forward to this game, I'm so glad I waited to buy it. Money saved!
Mods of this game are still not working in my case for some reason. I've tried everything 😢😢
It seems like they took CS1 .... and threw it out of a window. In regards to improving CS2, uniqueness is the key. For example, I would love to have a GASOLINE COMPONENT where my citizen can run out of gas (randomly) because *Prices are too high....... *Not paying attention to their gas gauge...... *Job/Work expenses and not enough leisure money..... *The industry is dipping (failing) and the supply chain may be weak..... *the car is old and needs repair / I was in an accident ......*Traffic jam / should I do more walking (public transportation ........... *taxi issues / driver not getting paid. Something different like that -- since they took my fishing / creative parks and park fees / SEEING THE CITIZEN ACTUALLY DOING STUFF .... tennis/swimming/restaurants/going to stores
so is the beach front free for everyone now?
Why do I need you to read the press release for me?
Maybe we'll see a similar situation here with the console release that we got with Elite Dangerous: Odyssey
I dunno. I feel kinda upset that they released it as paid DLC, knowing how it was not even worth being called dlc, and now only saying sorry because the complaints are so loud they cant ignore us. Were not fools, were not stupid. I hate that they think we are.
Still waiting on a Mac release I hope there will be one since the first one is available on the Mac