Some great info here. I'm wondering if there is a good way to use cases for internal Salesforce change/update requests without needing contacts and using users? Other than that it seems like exactly what we need for our internal use...
in the classic view there is a button for print view where we can captured the details of the case…however i cannot find in the lightning is it not available or i can enable it somewhere please?
Hey Nick, is it possible to re-open a case and work order? I accidentally closed a few cases and work order by mistake and have really screwed things up for my colleagues. Thanks
Thank you so much. Can you make a video showing how to connect different pipelines like email, chatbot, facebook etc. to those case section, and assign those cases to get resolved by different Support person etc. Thanks.
Hi Nick. Another nice tutorial video. Short and very useful. Much appreciated!
Great video going over the case object what's possible and importantly the different ways you can view and manage them.
Thanks a lot Nick❤
can we use the follow button in that record and how can we use that to display list of cases that user followed
Some great info here. I'm wondering if there is a good way to use cases for internal Salesforce change/update requests without needing contacts and using users? Other than that it seems like exactly what we need for our internal use...
in the classic view there is a button for print view where we can captured the details of the case…however i cannot find in the lightning is it not available or i can enable it somewhere please?
Hi, Can you tell me how you added status symbols ?
In that "Feed" + "Details" area, how to make default open on details instead of feed?
Is there any way to see all the cases related to the account in the same screen?
How to customize the column which is shown in cases list?
Hey Nick, is it possible to re-open a case and work order? I accidentally closed a few cases and work order by mistake and have really screwed things up for my colleagues. Thanks
Thank you so much.
Can you make a video showing how to connect different pipelines like email, chatbot, facebook etc. to those case section, and assign those cases to get resolved by different Support person etc.
Thanks.
How do you use filters
How to use filters
Hello! Can you make a video on how to create a Child case? Thanks in adv.
I have a nightmare managing so many cases coming from different parties
Hi Nick, how are you ?
The volume on this video is awful!