Trust me working in a customer service role can be very toxic at times, its the people you work with that make it so fun, so much banter and sneakiness LOL!
I could only manage 2 years as a customer service agent at an airport. I have the upmost respect for those that persist. It can be very stressful but as you said the people you work with made it enjoyable. Seriously underpaid customer service are in my humble opinion.
So I worked in retail and when I used to ask customers "hello, how are you?" And I get a response like "sorry, can you hurry up!" I would indeed hurry, not bag their stuff and scream next next next next next next next so the customer behind him/her is hoovering which makes them panic. The other thing I used to do to this type of customer is not remind them if they left something on my counter like car keys, glasses and even some of their shopping and phone. Id would just leave it there and I wouldn't care what happened to it, they usually come back running, out of breath and red faced lol
I've been working in customer service for 20 years now and this is the advice I'd give: You have to accept that you're just someone who customers have to get past in order to get their shopping and go. That's not the same as knowing that. You have to accept it. If you're an outgoing type of person who likes or insists on a rapport this is not the job for you. Customers are not your friends or someone you're meeting during a social gathering. They're only talking to you because they have to. Your only job is to serve them as quick as possible and be civil and polite as you do it. There are many personal reasons why a customer may be blunt/cold with you. Some are in a rush, some have very low self-esteems and don't like to be open, some are shy/unconfident and stiffen up to seem harder, some have horrible jobs and are worn down, some have depression and have nothing to give emotionally, some are in abusive relationships, the list goes on. Most just want to get move on to the next thing. If you're looking to be liked/feel respected or looking to be amused by conversations with customers to make your job more interesting, greatly curb your expectations. This is not to say don't try to engage with them but immediately let go if they don't. Don't take it personally if they'd rather just get on with it and f@#k off. When you do get one who is friendly and warm enjoy it while it lasts, and hold onto that knowing another will come soon, if that's something you care about. There will be many friendly customers throughout your day. Most people will be quite pleasant. Enjoy 😁. P.S. - The more offended you become by others the more unhappy you look. The next arriving customer is going to see this and is 2x more likely to treat you poorly. This can lead to you feeling victimised very quickly thinking that everyone is a twat. If one of those bully types comes along you can be assured you'll get the full treatment. Best to learn to let go and reset your attitude ✌️.
Dude this was the most accurate video on Sainsbury’s I’ve ever seen. I cannot thank you enough bro. Thought it was just me that had these issues / thoughts
I remember working at Sainsbury's in two different departments and both times my managers were not that great I particularly didn't mind the job but was my first time having a negative experience with the managers. But would still recommend it to students who are wishing to find a part time job and want to make some money.
I’m partly deaf and have learning difficulties. I really do think Sainsbury’s will be good job for me. I know some people will rude or nice to me. I used work at stables but I wanted get my confidence when I’m around people 😅
The family should be compensated and I believe they should be allowed to have a documentary on TV exposing what happened and the impact its had on their life. Its disgusting, may God deal with all those racist.
Hey I'm new to your channel, found you through insta. Sometimes I just wanna grab my shopping and go but I always try to smile and thank the checkout person, and I think being asked how are you how was /is your day by such a friendly face would have honestly made my day!
@@hoddy1368 absolutely nothing wrong with working at Sainsbury, I love it, came here straight out of education and enjoyed it much decided to hold off on university for a while. Plus, I'm becoming a CDA next month, so proof you progress really quick to...you get the job by the way?
Every workplace in the world is toxic and not limited to just Sainsbury's..😏 Up to you how you handle yourself and the people around you and how you judge the situation. You can make a workplace as toxic as it can be OR you can use your own initiative, judgement, intelligence and maturity to try and find a solution for it to be a less toxic workplace.
Hey man I am a British male from Pakistani decent and I am catholic. I’m so sorry for the hate that people like us get for our colour. Just hang in there my guy.
I work at sainsburys. Been there since 2017. Here is what its like. Firstly, I work twilight shift. 5pm, 1am. Right this is what happens. You wait in the warehouse until your shift manager arrives. He arrives with a piece of paper with the isle numbers. I was working ambient. Soup, biscuits, all that, non dairy food. Anyway, with the piece of paper he had the hours of work for that shift day. Could be 40 hours, 100 hours depending on the day. Then depending on the hours and how many colleagues are working that shift he will decide which isle colleagues will work. Most of the time, and this is most of the time, colleagues will be set two isles to replenish. The isles will be next to each other, isle 9, 10 you know. Anyway, for most teenagers that will start at 6pm and finish at 10pm. So, 4 hours to get the isles worked. Now, most of the time the shift manager will want colleagues to work the isles and dress them, push everything forward. That is okay when there is little work. For newbies one roll cage can seem daunting since everything is unfamiliar. You work on your own all the time. It is rare that other colleagues on your team, and let me be very clear, your team will help you. Other members from tills, bakery and other departments never help. Managers do not help you, they prance about. Only some help if they are not doing anything. On busy days, which is Thursday, well in my store. Most colleagues will be lumbered with 2 and a half roll cages. Me and enough colleague get's this every Thursday. Working at Sainsburys is not for the faint hearted, I don't want to sound dramatic, but it is very physical. There is hardly anytime to complete anything, and you run around like your heads been cut off. There is no back stock for ambient, such as beans, soups, etc, The stock for that day comes in on that day, and is expected to be put out on that day. The only back stock is crisps, cereals, beers, wines and sprits. If your are thinking about joining then do so. But be warmed it is physical and repetitive.
Sainsburys wasn’t always like that, when Justin king was CEO they were the better days. I left after tens years when they removed Team Leaders and brought in “Wining teams”
Omg. He's so right about giving an excellent customer service. I use to work for Debenhams in the city. I use to work my arss off. But still got shix from customers. We've been told by our manager's that customers are always right. But that's not right. Because of them being right we have to take shix from ppl. If I was a manager of my own shop and a customer was rude to either me or my staff 'I would say mate get out of my shop'. Only because I wouldn't let any one talk rubbish to my staff..
Its just like what you would expect. You would stack shelves take out the stock and stuff. You would be put on one of the departments like grocery (dry foods) or produce (fruit and veg) or in the fridges. I have that job
@@harry-rn4nh for me I just got asked a variety of scenarios like if you saw one of your colleagues being disrespectful to a female member of staff what would you do. I think there was about 10 of them and that was it. The rest was all just paperwork. Then I got a call about a week after. If I were you I'd dress quite smart, I think they like that but I mean I don't really know. I'm only 16 and it was the first job I applied for.
I work at ASDA. I actually enjoy it....mostly. With rude or difficult customers, I usually take things into consideration. But some are the most stupid and arrogant people I have ever met.
18 to 20 year old somethings work to earn a disposable income eg: clubbing etc - and although can be semi-professional, they aren't there to give their lives for any company, and most aren't there for a career, it's only shop work.
I used to work in Sainsburys 15 yrs ago and I found its a great place specially for students. However, its not a good place to work in a long run as I hate repetitive work.
A job in Sainsbury's and it's similar other brands means you will be taking part in the selling and distribution of alcohol and haram meat. This means these sort of jobs are haram because you're helping evil instead of condemning it. There are many other jobs out there and of course it's always Deen over dunya so if a job is haram, we should leave it and look for halal sources of income.
@@smurfyhh hi it wasn’t for me, my sister has the interview, today is her induction ahah:) she got offered the job during her interview. they asked her availability, why does she want to work for sainsburys and what’s her uniform size :) x
Has no one ever heard of ‘Cheddar man’ the oldest English man ever found is black... so what’s all this about people can’t relate to no one black in Sainsbury’s adverts lool.
why is it a broken cash machine and no cash back walking one and a half miles to find cash and a rude and un helpfull manager what a load of shit sainsburys lower richmond road .
You need to let it go if they are not talkative etc. It's all about customer service. Let it go. Be mature enough to let it go. Don't take anything personally. Maybe they should employ people with a bit of life experience. More social skills. Not just a school leaver almost.
I once saw a customer and like the employe said let me go check the back and he can back and said sorry we are put of bread and the woman just barged in and check the back herself And once a women called the police at the checkout cause the cashier said hello how was your day and aid she was being harassed
@@ABC-we3ib ok sorry if i always get carried away when I’m first but happy 14th birthday we all know ur 14 or 15 trying to make fun of someone who is 13 I’m not even 13 but just no
Posting negative about work in a uniform.talk about stupid moves.Starts a video by saying "drip drip?!?!" Guess the youth really don't have a clue do they? Don't even have a sense of how this could effect them.Too narcissistic and drowned in self importance to realise companies can use this against you... Goodluck with it smart guy.
So you can’t complain when you work in a company that you end up suffering racism in by a LOT of the customers! I get the exact same thing working at the co op . I’ve had people say I can’t be related to someone I know because I’m not white . I’ve had people shout abuse at me because she parked illegally and needed to have her transaction (a post office one) done quickly ! NOBODY should have to be abused / discriminated at their work place . The things it does to your mental health is really not helpful.
![[LIVE] : ONE ลุมพินี 91 | คู่เอก "คมอาวุธ vs อเล็กเซย์"](http://i.ytimg.com/vi/V0RkEfYFsgM/mqdefault.jpg)
Trust me working in a customer service role can be very toxic at times, its the people you work with that make it so fun, so much banter and sneakiness LOL!
I could only manage 2 years as a customer service agent at an airport. I have the upmost respect for those that persist. It can be very stressful but as you said the people you work with made it enjoyable. Seriously underpaid customer service are in my humble opinion.
So I worked in retail and when I used to ask customers "hello, how are you?" And I get a response like "sorry, can you hurry up!" I would indeed hurry, not bag their stuff and scream next next next next next next next so the customer behind him/her is hoovering which makes them panic.
The other thing I used to do to this type of customer is not remind them if they left something on my counter like car keys, glasses and even some of their shopping and phone. Id would just leave it there and I wouldn't care what happened to it, they usually come back running, out of breath and red faced lol
Lol, you are a bad guy
Ngl I would do the same
Give as good or as bad as you get...that's my customer service motto.
Lol seeing them panicking would be funny 😂
I've been working in customer service for 20 years now and this is the advice I'd give:
You have to accept that you're just someone who customers have to get past in order to get their shopping and go. That's not the same as knowing that. You have to accept it. If you're an outgoing type of person who likes or insists on a rapport this is not the job for you. Customers are not your friends or someone you're meeting during a social gathering. They're only talking to you because they have to. Your only job is to serve them as quick as possible and be civil and polite as you do it. There are many personal reasons why a customer may be blunt/cold with you. Some are in a rush, some have very low self-esteems and don't like to be open, some are shy/unconfident and stiffen up to seem harder, some have horrible jobs and are worn down, some have depression and have nothing to give emotionally, some are in abusive relationships, the list goes on. Most just want to get move on to the next thing. If you're looking to be liked/feel respected or looking to be amused by conversations with customers to make your job more interesting, greatly curb your expectations. This is not to say don't try to engage with them but immediately let go if they don't. Don't take it personally if they'd rather just get on with it and f@#k off. When you do get one who is friendly and warm enjoy it while it lasts, and hold onto that knowing another will come soon, if that's something you care about. There will be many friendly customers throughout your day. Most people will be quite pleasant. Enjoy 😁.
P.S. - The more offended you become by others the more unhappy you look. The next arriving customer is going to see this and is 2x more likely to treat you poorly. This can lead to you feeling victimised very quickly thinking that everyone is a twat. If one of those bully types comes along you can be assured you'll get the full treatment. Best to learn to let go and reset your attitude ✌️.
Dude this was the most accurate video on Sainsbury’s I’ve ever seen. I cannot thank you enough bro. Thought it was just me that had these issues / thoughts
Nah I can’t lie some customers are very rude they need to respect people that are just doing their job 🙄
I remember working at Sainsbury's in two different departments and both times my managers were not that great I particularly didn't mind the job but was my first time having a negative experience with the managers. But would still recommend it to students who are wishing to find a part time job and want to make some money.
Hi, did you wear smart or casual clothes for ur job interviews?
I start mine today :)
@@mack1zen Did you apply online or give your cv to the manager by hand? Everywhere i go they say apply online which takes long
@@xpertaab7261 I applied online yeah it does take long
@@mack1zen What kind of questions they ask you at the interview?
I’m partly deaf and have learning difficulties. I really do think Sainsbury’s will be good job for me.
I know some people will rude or nice to me.
I used work at stables but I wanted get my confidence when I’m around people 😅
What's up drip drip gang. Always love the vids
Facts
@AndrezPT go hate some where else,
@AndrezPT cut you hater
@AndrezPT ?
He is talking the truth about sainsburys
loving the consistant uploads 🤗
My dad works in Sainsbury’s and then my sister is in uni and now works in Sainsbury’s as well
“ I CAN TALK ! “ 😂
The family should be compensated and I believe they should be allowed to have a documentary on TV exposing what happened and the impact its had on their life. Its disgusting, may God deal with all those racist.
Hey I'm new to your channel, found you through insta. Sometimes I just wanna grab my shopping and go but I always try to smile and thank the checkout person, and I think being asked how are you how was /is your day by such a friendly face would have honestly made my day!
I'm happy you left sainsburys that place is toxic. Protect your peace and do whatever makes you happy!😊
Really I just applied for a job 😬
@@hoddy1368 absolutely nothing wrong with working at Sainsbury, I love it, came here straight out of education and enjoyed it much decided to hold off on university for a while. Plus, I'm becoming a CDA next month, so proof you progress really quick to...you get the job by the way?
Every workplace in the world is toxic and not limited to just Sainsbury's..😏 Up to you how you handle yourself and the people around you and how you judge the situation. You can make a workplace as toxic as it can be OR you can use your own initiative, judgement, intelligence and maturity to try and find a solution for it to be a less toxic workplace.
VERY TOXIC
😍 Sainsbury's
Hey man I am a British male from Pakistani decent and I am catholic. I’m so sorry for the hate that people like us get for our colour. Just hang in there my guy.
You never miss...perfect timing
I work at sainsburys. Been there since 2017. Here is what its like. Firstly, I work twilight shift. 5pm, 1am. Right this is what happens. You wait in the warehouse until your shift manager arrives. He arrives with a piece of paper with the isle numbers. I was working ambient. Soup, biscuits, all that, non dairy food. Anyway, with the piece of paper he had the hours of work for that shift day. Could be 40 hours, 100 hours depending on the day. Then depending on the hours and how many colleagues are working that shift he will decide which isle colleagues will work. Most of the time, and this is most of the time, colleagues will be set two isles to replenish. The isles will be next to each other, isle 9, 10 you know. Anyway, for most teenagers that will start at 6pm and finish at 10pm. So, 4 hours to get the isles worked. Now, most of the time the shift manager will want colleagues to work the isles and dress them, push everything forward. That is okay when there is little work. For newbies one roll cage can seem daunting since everything is unfamiliar. You work on your own all the time. It is rare that other colleagues on your team, and let me be very clear, your team will help you. Other members from tills, bakery and other departments never help. Managers do not help you, they prance about. Only some help if they are not doing anything. On busy days, which is Thursday, well in my store. Most colleagues will be lumbered with 2 and a half roll cages. Me and enough colleague get's this every Thursday. Working at Sainsburys is not for the faint hearted, I don't want to sound dramatic, but it is very physical. There is hardly anytime to complete anything, and you run around like your heads been cut off. There is no back stock for ambient, such as beans, soups, etc, The stock for that day comes in on that day, and is expected to be put out on that day. The only back stock is crisps, cereals, beers, wines and sprits. If your are thinking about joining then do so. But be warmed it is physical and repetitive.
Sainsburys wasn’t always like that, when Justin king was CEO they were the better days. I left after tens years when they removed Team Leaders and brought in “Wining teams”
Should have applied for a online shop. Like a picker or delivery driver. A lot easier.
Working life is difficult. You need to accept it ain't gonna be easy
I love your content I am your biggest fan , keep up the great work 🥰
Hello.. I am starting checkouts on the till, can someone explain to me how and when to scan/type coupons into the till? Please 🙏
Love the video liked b4 watching lol
Omg. He's so right about giving an excellent customer service.
I use to work for Debenhams in the city. I use to work my arss off.
But still got shix from customers.
We've been told by our manager's that customers are always right.
But that's not right. Because of them being right we have to take shix from ppl.
If I was a manager of my own shop and a customer was rude to either me or my staff 'I would say mate get out of my shop'. Only because I wouldn't let any one talk rubbish to my staff..
Its all about money you know
😂😂😂😂 makes me laugh when they say "customer is always right" NEVERRRRRR
Customers are NEVER right!
@@SchnauzerWuff True.
@@hebaisk91 lol x
@@hebaisk91 thats right, they are too entitled
We all say "can i have a bag" just add please at the end and thank you
As a fellow Londoner Kafi I need to say you were on point.
Guy what do you wear for the interview? Got one coming up next week
@zeno Geno, if you're a male, you wear white smart top, black school trousers, black smart shoes and finally black tie but for women slightly similar
I worked at sainsburys Brookwood I left in July 2015 I worked in the bakery my manager was a cow
Would anyone know what a trading assistant is at Sainsbury’s got called for an interview next week and can’t find anything on the web.
Its just like what you would expect. You would stack shelves take out the stock and stuff. You would be put on one of the departments like grocery (dry foods) or produce (fruit and veg) or in the fridges. I have that job
@@Volarexi I have an interview for it today, what questions should I expect
@@harry-rn4nh for me I just got asked a variety of scenarios like if you saw one of your colleagues being disrespectful to a female member of staff what would you do. I think there was about 10 of them and that was it. The rest was all just paperwork. Then I got a call about a week after. If I were you I'd dress quite smart, I think they like that but I mean I don't really know. I'm only 16 and it was the first job I applied for.
Love all your content on all
Platforms Mashallah May Allah increase your blessings and keep you happy and content always 💙💙💙💙
I work at ASDA. I actually enjoy it....mostly. With rude or difficult customers, I usually take things into consideration. But some are the most stupid and arrogant people I have ever met.
Bro akafi may Allah Grant you jannah amen
I wana work only weekends? Will they allow that
Yeah
18 to 20 year old somethings work to earn a disposable income eg: clubbing etc - and although can be semi-professional, they aren't there to give their lives for any company, and most aren't there for a career, it's only shop work.
Coming here after my interview, I hope I get the job!
I attend mine on Thursday and I got a call today that I got it lmfao I lie a lot during the interview lol
Americans: what’s Sainsbury’s??? A fast food chain???
I used to work in Sainsburys 15 yrs ago and I found its a great place specially for students. However, its not a good place to work in a long run as I hate repetitive work.
Would u know what a trading assistant is at Sainsbury’s got called for an interview next week and can’t find anything on the web.
@@HaarisHussainHow did it go? I am doing the same thing soon
Gone down hill in my book never enough checkout staff
I have a interview with sainsburys this week for a trading assistant does anyone know what questions I could be asked or will be asked?
they mostly care about experience, i work there and pretty much anyone who gets an interview gets a job as long as you’re competent and confident
Okay cheers
@@ryhann whats it like working at sainsburys?
@User 15 anything really, shelf stacking being on the till, out the back it just depends what section you are needed on
Wow I love your videos! You're awesome!!
Love you and God bless you bro 💜
A job in Sainsbury's and it's similar other brands means you will be taking part in the selling and distribution of alcohol and haram meat. This means these sort of jobs are haram because you're helping evil instead of condemning it. There are many other jobs out there and of course it's always Deen over dunya so if a job is haram, we should leave it and look for halal sources of income.
my mum said she saw u working at the whitchapel one omg
Lol
Hi guys can u tell me how to apply ??
😭😭😭💀 got an interview next week Tuesday
how did it go!!!!
@@caramartin02 nooo i ended up cancelling it they wanted me to work late night shifts till 3am and it wasn't even written in their job ad.
Omgggg so relatable
I work in retail. I agree 100%
I thought you were just on TikTok lmao
Ur funny guy😂😂
Y is this liked by creator?
Hi interview soon, any tips? what were the top interview questions?
How did your interview go I have one this week
@@smurfyhh hi it wasn’t for me, my sister has the interview, today is her induction ahah:) she got offered the job during her interview. they asked her availability, why does she want to work for sainsburys and what’s her uniform size :) x
@@smurfyhh good luck! 🤍
@@lydiiahart oh amazing well done to your sister . Thank you for your reply .
Thanks for sharing
The company is crap treat their staff like rubbish if I was you don't get a job there
Ok 👍🏼 I love Akafi
I love your energy Mashallah ❤️❤️❤️❤️❤️🇸🇴❤️❤️❤️❤️❤️❤️@Akafi
My Dad works at Sainsburys and there is always a story usually controversial
Claim your before 10,000 tickets ✌️
😂😂😂😂😂😂😂you show me
Great video!Can you please make a video about benefits.Thanks x
Love those purple uniforms ❤️
You need to do more videos with your mum
Has no one ever heard of ‘Cheddar man’ the oldest English man ever found is black... so what’s all this about people can’t relate to no one black in Sainsbury’s adverts lool.
why is it a broken cash machine and no cash back walking one and a half miles to find cash and a rude and un helpfull manager what a load of shit sainsburys lower richmond road .
Wait isn't eid the holiday when animals are sacrificed?
20/25% discount, really? on what planet?
Big fan
Sainsburys was crap I worked at the Brookwood store it was rubbish they treat you like robot
You're the coolest! Not every customer's kind but at the end of the day they are the one's who are always right. Sad story 😐😐
First timer it sounds like y’all have the same issue we do I. The states
I didn't know you were a Muslim. I'm a Muslim too.
sup mum said hi baba
heyyy akafi how was ur day x
First 👀
Yo- HEY RAMZINOO
Best youtube’r
Does this company severely gaslight its staff?
Make your morning routine plz👏
Let’s collaborate brother 🤣🤑
Hi Akafi Amazing Vid
What do you think of Sainsburys segregation policy? I e the safe space policy? I think it's racist
You need to let it go if they are not talkative etc. It's all about customer service. Let it go. Be mature enough to let it go. Don't take anything personally. Maybe they should employ people with a bit of life experience. More social skills. Not just a school leaver almost.
Is that a male or female? 🤷🏻♂️
Who knows these days
done
akafi, can i get a hiyaaaaaaaa?
I need a new Job man
I can’t believe I’m first!
No your not
@@ABC-we3ib I thought u wasn’t that deep
@@ABC-we3ib I was first mine is 18 minutes ago urs is 17 minutes ago
@@ABC-we3ib not 18m ago actually 20m ago so how bout u shtfu it isn’t that deep right😀
@@sofiahussein8966 😂😂😂😂 when did I say I was first
Yo
😂😂❤️
You hella funny though
I like looking at your lungs can you help me to a job in Sainsbury's please how can I apply
I once saw a customer and like the employe said let me go check the back and he can back and said sorry we are put of bread and the woman just barged in and check the back herself
And once a women called the police at the checkout cause the cashier said hello how was your day and aid she was being harassed
💖🤞🏾🤪
Yoooo
First
Second
I was first right
Tell them
They think they are first
@@sofiahussein8966 omg your 13...
It’s not that deep
@@ABC-we3ib ok sorry if i always get carried away when I’m first but happy 14th birthday we all know ur 14 or 15 trying to make fun of someone who is 13 I’m not even 13 but just no
Posting negative about work in a uniform.talk about stupid moves.Starts a video by saying "drip drip?!?!" Guess the youth really don't have a clue do they? Don't even have a sense of how this could effect them.Too narcissistic and drowned in self importance to realise companies can use this against you...
Goodluck with it smart guy.
Same difference. U social media babies still haven't understood that when u post anything- The world is watching.
So you can’t complain when you work in a company that you end up suffering racism in by a LOT of the customers! I get the exact same thing working at the co op . I’ve had people say I can’t be related to someone I know because I’m not white . I’ve had people shout abuse at me because she parked illegally and needed to have her transaction (a post office one) done quickly ! NOBODY should have to be abused / discriminated at their work place . The things it does to your mental health is really not helpful.
i have an interview for an online assistant next week, 🥲✌🏾
same
how did it go?
@@jerminen3653how did it go?