Outsourcing: Philippines Vs. India
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- เผยแพร่เมื่อ 23 ก.ค. 2024
- When it comes to outsourcing, two nations reign supreme, the Philippines and India. Enjoying first-mover advantage, the Indian outsourcing industry reigned supreme for years, and remains the leader in IT services to this day. However, with stronger English skills, accent neutrality, a highly Westernized culture, lower costs and solid government support, the Philippines offers a better strategic advantage. Especially for customer-facing that require excellent communication and soft skills.
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I am an Indian and lived in Philippines for 3 years, it's a beautiful country with awesome people. Love you guys, Mabuhay Philippines!
😘
Filipinos are not perfect. We have also hindrances in english too. So best way is to excercise it day by day. And also when we are working. Talking to our co employees is helping us to communicate faster and better english.
I am a filipino..im am broke right now..can i borrow 5000 pesos..
@@digitalpimp3383 hahaha crazy 😂
Kamsahamnida.
There's no rivalry between Filipinos and Indians. We love each other.
Hello Indians, from your Filipino friend 🇵🇭🇮🇳
Exercising those soft skills!
Not true. Filipinos are largely racist against Indians.
@@arthurpiccio7906 no I like indian girls.. There thick
To be honest india doesn't look like Asian
@@arthurpiccio7906 to male indian yes but not to females indian girls are pretty 😍
@@jerrystaana3891 pinagsasabi mo?
Competition? Noooo! Phils and India are partners :*
Love, from the Philippines 😍
Yah!! Exactly
👍👍👍 we are friends! no competition
Philippines...
There are always competitions among countries.
I agree, Pilipinos and Indians are Brothers
Honestly, I think Filipinos have got a lot to thank for Indians for their reliable youtube tutorials.
Lol I never watch youtube content from indian content creators. Are the tutorials about tech and IT?
Not really? Some of us do, but personally, very little of my knowledge (both the ones I use for school and the ones I use for "business") come from Indian TH-camrs. Most of it is from Americans and Canadians, others from Brits, Dutch, Germans, Filipinos, Chinese, and Australians. And, while I mean no disrespect, I'm usually not very happy when my teachers use Indian videos to teach us subjects like Math. The accent is strong, and the quality isn't that great. Hopefully, we'll be able to teach and help each other, rather than what some people do: just being fine with the low quality of our two countries. We should really be striving to help each other progress rather than encourage each other to stay low quality.
I watch them at first but I am having difficulty understanding their accent
@@myyou7335 you can just put them on mute and see how they dot it. Honestly they are good on PLs
Agree. Though their are those that quite hard to understand especially when they speak that fast but myself learned a lot from them. So thanks for their efforts sharing their knowledge even subscribing to some of them to support their channel.
Let’s just put Indians in the technical section and put Filipinos in the customer service section. That would be a great teamwork.
It is already happening.
@@jrcuartz1829 i get it because india can get into your computers.
Yup in technology can't beat Indians
And Filipino are good at communication
I agree
👍
An American client talking to a BPO CS in the Philippines was so amazed that she even asked " Am I talking to a human".
😂 Had this kind of experience when I do the opening spiel.
😂😂
Haha. That happened to me a lot of times. You can even hear them press buttons. Gotta say hello many times for them to realize that they are already talking to an agent 😅
hahah i had this experience that my customer even asked me twice if she is talking to an alive person or not😂
Filipinos have very adaptive accents that take on whatever the predominant accent is in their environment. Most call center workers don’t speak the same accent at home or with their friends even when speak English. It’s like a switch they turn on for work.
I agree
Yup ikr
Right
True
I totally agree.
All he said is true. I'm a Filipino who works in a call center ( BPO ) company here in the Philippines for more than four years. Much respect to our fellow Indian brothers and sisters they also have a lot of skills when it comes to technology. Salute to all Indians around the world.
Thanks
True..the Indian Accent is so strong...whereas,the Filipino tongue can switch much easily from Filipino to English.
I suppose the technical stuff will go to India and all the voice stuff will go to Philippines
@@marjunmarcelocristobal2678 I can catch both Indians and Filipinos but the later is far more pleasant.
I really find Indians very proficient in technoloy knowledge.
But they are rude!!!
They are
@@spiderliliez AHHAAHHAHAHAH
I approve this message.
They are techy and i love them
I was a 411 operator in the mid 2000's here in the Philippines.
I sounded like Bruce Willis when i'm taking calls and Leo Martinez when I stepped out of the floor.
Hahaha
🤣🤣🤣
Ha ha ha
Lol, leo martinez. Ahahah.
When you realize the first people to break EOP on the floor are the TLs...
Well Pinoys are naturally good in english especially when we’re drunk
Hahahaha true
And angry
Filipinos are easy to get along with. I can't say the same of Indians.
Indians have a wider range of vocabulary tho
tara inom
Actually wherever you go and see Indians around, expect Filipinos are just around the corner. They are bestfriends 😁
Yah you are right 😹
Haha thats true
True... In international settings mostly Filipinos and Indians become bestfriends. 😅
True
Haha true😆
As a Filipino and a former IBMer, I agree that Indians are very technically proficient. As far as accent and vocabulary are concerned, I think Indians are more attuned to British English while Filipinos are more adjusted to American English.
Exactly, I was about to say same.
Nailed it! And my husband easily recognized which country ITs from. He loves to talk with them telling them his wife is a Filipina and ended up passing his phone to me. 🤣
@Raechelle Boumenir that's true. Almost all of Indians would really sound Indians when they speak English, which is the exact opposite for Most Filipinos.
The weird English accent of lndians always reminds ppl of phone scams. If a company hires lndians for customer service or outsourcing, it would damage the company's image.
I deal / talk with Indian people 5 days a week as a Service Desk support. The things that can be resolved in 5 minutes with native speakers or even Europeans who speak English can take 30-45 minutes with an Indian caller. That is because they have a very thick accent that I cannot even picture what they are saying, and likewise, they do not understand my neutral accent (was trained to sound close to Americans long time ago). I literally have to slow down by 50% when asking questions because most of the time, they will pretend that they get you and end up saying something unrelated to your question.
For us Filipinos who have worked in the Call Centers, it's an accepted fact that for tech issues we have to shout " Call India!!!" for speedy fixes, so it has been a great partnership and a healthy relationship, We love India!!!
Hi Joanna how are you
As a Filipino tricycle driver.Best remember me for my drive and enthusiasm.We're LIT!
When I visited Manila, Makati, and BGC I never felt I left the US at all.
Why there is slum like in los angeles??
@@theburden9920 bec of the influx of migrants/immigrants who have the mindset of the American dream but failed...the govt cant sustain them anymore ...they have nowhere to go except to squats...ask their nationalities...and what year they had gone there..
@@theburden9920 ...
@@giasuper9665 your comment is unrelated to my question dumb dumb 🤓
Im a Filipino but I think India right now is slowly moving a lot of there workforce to support there own country's booming economy. Filipinos are good with communication and indians are still the best when it comes to tech.
Difference is only , we are planning things , considering, China is our rival
Not in terms military but in the others parts too
Every country has their own strength n weaknesses. Lets help each other grow.
Hi
Can you helpe me...?
THat's the attitude!
Hey 🌹
I worked in Saudi for 10 years with multinational colleagues. Whenever we chat with my Indian friends, I imitate a newsreader way of talking and hes so amazed that they said I sounded a CNN anchor, 😁
Soft skills with great information. They can answer difficult questions with smiles. You can tell they are smiling by the tone of their voice. All my customer service calls from California end up in the Philippines whether it’s about my wifi service, timeshare accommodation, things that are not working like a broken airport kiosk, etc. they have the solutions... I love them to death.
India and Philippines complement each other in terms of BPO. Once, we are rivals but now I guess we are more of a partner.
I agree
Not related to this, but when I came to Canada 28 years ago my prospective boss interviewed me for 3 hours and then hired me on the spot! He then asked me where did I learn to speak English well? I simply said “At home”! 🥰
Wow 🤗
@@johnmarvingador7195 Thank you! I say it with pride that people in Philippines know how to speak and understand English. It is also the medium of instruction, and even the people living in the poor areas (because let’s face it - it’s a third world country) can converse in English! No English speaking tourist in the Philippines will have a hard time getting around! 😂
Hahaha.....good answer. Just the same with me, when I was at Edmonton.
hahaha good one
Im a filipino nurse here in Chicago, lots of nurses here in the US are from different countries but filipino nurses excel here. we are the most efficient, caring & professional nurses in the US and around the world. We are blessed with good social skills, communication skills, & most of all compassionate human care. Filipinos around the world the OFWs brought with them their innate loving & caring culture we have at home, which gives us the good image as good nurses around the world. Im so proud of my countrymen and proud to be Filipino.😍❤🇵🇭
I used to work in a nursing home (USA) doing accounts receivable collection from Blue Cross, United Healthcare etc. I dread making these calls hoping that I do not get connected to a call center in India. Like you said, the accent is unbelievably hard to understand and health insurance claims often involves complicated details to resolve. Plus customer service leaves much to be desired. Filipino call centers are so much better with communication and they are so pleasant to talk to. Very patient too and rates of resolution for problems is excellent. They are also very well trained on the subject matter.
I'm from India and worked in US healthcare AR department. I regularly do call at BCBS, Aetna , Cigna , Humana , Medicare. I found usa peoples and our clients are very satisfied with our work. As we do overtime without money and always consider clients our topmost priority. That's why india is hub of outsourcing. indian's are mild and never loose their temper 🙏
@@arnavrana4866 maybe some.but most are arrogant!also,the accent is hard to understand!!
@@belenbayor5875 I will tell u the hidden story. The accent problem is bcz of improper training. In India every field trainer and managers are greedy just want money and free time. Nobody wants to utilize their time in proper training. Due to this all problem arises and US people thought that this is accent problem. Indians can talk in every accent of the world !! That's true from arabic to african
@@belenbayor5875 true it's hard to understand because I have an experience about that.. I call the customer service but the customer service is Indian but I can't understand him because his accent so hard to understand..
This is so true. The Philippines is highly westernised. Im a Filipino who went to Malaysia for a few weeks and I missed my westernised country so much. I really appreciated my country. Also, customer service skills, the smile, pleasant personalities of people working in customer service...The Philippines excels in these based on my experience. Also, Filipinos love working in a culturally diverse environment and encountering people from other countries. Even before Spanish colonisation, we had amazing trade with China, India, Middle East and other Southeast Asian countries....so it's kind of in our blood. We just love intercultural interactions because we love to know more about the world. In other countries, sometimes the people are ethnocentric.
What is exactly means that Filipinos are highly westernized? What are the things they have in the west that is not in the east? In this computer age, is there is still difference between the east and west?
Hello beautiful how are you doing
Check out God Culture on you tube channel, and you will know why Filipinos are they are who they are.
@@arnoldmanalo4760 maybe she's talking about social interaction to strangers, most of people in Asia do not really like of interacting to stangers and most of the time they are shy unlike in the west it's normal to talk casually to stangers, I think thats whats PH become different from other asian countries
@@maalat they are ophir, shibah and tarshis.
I manage an IT account here in PH. Our client decided to terminate their contract with an Indian company. The main reason is their productivity and attrition. It could be a one time case...true. But what I'm saying is that we can match up on development skills. I think Filipinos are pretty competitive. Their skills are no joke and best of all is their attitude.
True
Filipinos are very much competitive - even the technical and developmental aspects. If given the opportunity, we can give India a run for their money we it comes to technology.
@@easyislander try to learn instead of giving someone their run of money 🙄..
@@amit9023 No need to take what I said as an insult. Just saying that Filipinos are much capable of doing technical work as any country including India. Why do you think some Indian companies hire Filipinos?
maybe because your client wants to travel to Philippine more often as they produce best prostitutes.
Love his opinion I also agree!
I am a Filipino call center agent, a software engineer student and I have respect for India for they are great in programming and technical abilities. :)
@Truth Seeker Thank you so much ☺️
Yeah. Totally agree
I'm Filipino but I had many Indian colleagues... We complement each other... We are both warm and have both great sense of humor and both like to eat... I love both....
I've worked in the IT business spending time on the phone with various people from different countries. If I have to generalize a bit, which isn't exactly bad.. but India have great talents for tech knowledge, but the Philippines has better phone and conversational skills than the ones in India. I have to say, I encounter way too many rude Indians from customer service and tech support. I usually end up getting really stressed just talking to them. So yeah, I think you can train Filipinos tech-wise, that is easy! And then you can get the best from their customer service skills since their hospitality is innate with them. So choose Philippines is my answer.
You can teach or train people about product knowledge but AN ATTITUDE 101 LESSON MEANS MIRACLE FROM GOD!
Correct! The culture of kindness is special to the Philippines. It's a "proud to help" kind of stewardship that you'll never find anywhere else. If you ever find a technically talented Filipino, DO NOT EVER let that shit go. XD
@@anotoman123 more like the PATIENCE .. Filipino tends to be Patient on many things especially when it comes to Work
@@Lyrical039 Patient on everything 'cept money! XD
Walwal!
@@anotoman123 NGL .. 😂
When I was a fresh grad. I tried BPO or call center and I passed. I remembered coming to my first day of training and the the very first thing our trainer said is "You are not here to learn or improved your English, you're here cause you know English", and there I was with my initial plan to improved my English (More on speaking). I was like " Oh man! Im doomed!" Hearing everyone talking in English with American accent some with Australian accent really scared me in a good way I worked hard and at the end of the training I was able to improved my confidence in speaking in English plus I got an American accent haha. But the training just nothing when you are in the floor already. Talking and solving issues in a foreign language and doing those technical stuff at the same time is very hard! trying to listen to the customer's frustrations and creating a report about his/her issue at the same time is just ahhh! After a month I decided to quit as my heart is really not there and I don't wanna go into depression - you know there are lots of rude and cruel customers out there and I'm I guess im still naive back then that I couldn't take profanity not personal, im too sensitive. I'm now working in Dubai and had some encounters talking to a Customer Service Representative over the Phone and whenever I raised some concerns I couldn't feel any care, empathy, or eagerness from them to help you. They will just give you a "by the manual book" answer, cold, sometimes they even fight with you. Very far from the Philippines' Customer Service where the main goal is to solve the issue and satisfy your customer over the phone. I salute all my kababayans in the BPO industry. you guys are all rockstars!
I worked in a BPO company for a summer job. Based on my experience, BPO Companies in the Philippines are very competitive in terms of customer service.
I work for a BPO in the Philippines but everytime I need to troublesboot my phone or laptop I make sure I turn to our technologically gifted Indian friends for solutions.
Because Philippines Hires only gays that good in English accent. but zero knowledge in technical support. Indian i think are into Technical knowledge is a must in hiring.
@@TunogSunday >>> reason why lots of scammers are from india because they're good at tech..
@@marishkagranada7985 that's absurd. anybody can be a scammer because they are knowledgeable about things. scammer has no nationality I think. its just the fact that Filipino gays love to work in call center and all of them are gays actually who doesn't know about technical issue.
@@marishkagranada7985 Filipino are good also in tech but most of them don't like to work in call center, they afraid to be labeled as gay also.
@@TunogSunday >>> call center are for gays? wtf. Do you even realize how terribly ignorant and unbelievably stupid you sound like? How did you even come to this conclusion? 🤔🙄
I agree that indians have this vast tech knowledge. It is something that they know and can do even with their eyes closed. I have nothing but high praises to my indian trainors during my time in the bpo.
India churns out about a million and a half IT graduates every year, even if their employability is about 36%, that still number to hundreds of thousands of IT professionals. The Philippines only graduate about less than 50,000 a year. Even if their employability is higher than india, it amounts to only about 2 or 3 tens of thousands, so of course India will be the powerhouse.
I am Filipino working for an IT Company. An Indian colleague taught me technical skills in one of our dev tools. But now I am teaching another Indian how to use this tool. This just shows we can learn and teach each other.
Thank god, we are not losing our indigenous language, while trying to imitate American English. Indian brother let's try improving our technical skills. While passing this impossible task to deserving people🙏
Your very good in Technical stuff salute to all Indians friends out there. -Filipino
You sound sooo nice. This is the kind of manners the world really needs.
Indians in my province of southern Philippines are well-behaving people,too. ❤
Brother i see millions of indians when talking to Hbo,credit card queries trying to imitate the 'American English' so idk what ur talking abt...Even the indians who come to visit america here speak like that too...Nothing wrong but it sounds cringey i prefer original tone not trying to imitate 🇺🇸🇺🇸💙 best of luck!
I do agree.. We cannot match the tech skills our fellow Indians have when in comes to technical stuff. I salute you my fellow Indians working in the BPO industry.
I love India 💪🇮🇳 from the Philippines 🇵🇭
Im a Filipino and work in BPO industry both for technical support and care support.. But our Site Director is an Indian... 👍
The versatility what makes us Filipinos stood out when it comes to Customer-Eccentric output. We have a good relationship with India esp. with business and technical side.
Fun Fact: You're reading comments while playing the video.
So true 👍😄
Me not hehe
hindi nga... :)
True. Haha
And also, there are no fighting in the comments 'coz Filipino & Indians are friends.
Yeah....
I too can wear different hats but I only have one. Joking aside, it’s true that we can do a lot of things and with great precision. I once worked as a chemist in a clothing factory mixing colors to dye a certain fabric, on the same factory, I also worked as a maintenance engineer maintaining and fixing very large machines for making thread and weaving fabric. I worked as a sales manager with people under me, a legal researcher at one time, built, troubleshoot and repaired PCs in the late 90s (now still on the side), practiced my nursing profession at some point. I guess given the challenge, Filipinos can do anything under the sun.
Thank you for appreciating Filipinos You are so honest about defining who really the Pinoy are. Recognizing our qualities and telling the world that we are fexible and knows different skills is a package deal to world. Proud to be Pinoy
2:05 "When they watch movies its Hollywood movies" True and they don't do subtitles as well
I actually need subtitles well it was part of writing another vocabulary and also when there's a filipino movie and there'a a subtitle we are reading the subtitle hahahha
Well I need those subtitles. How else am I gonna know what they are saying over my loud fat ass munching on snacks and popcorn 😭😭😭
Lol I need subtitles when it is british accent. It is so hard brit accent.
Thank you for acknowledging the Asian talent. i just hope none of the companies in the outsourcing industries are abusing those working for these BPOs--just because peole need jobs. Offer a rate that is fair and a workload that is manageable
True! I have previously worked from a company where the workload is really high, they're really pushing their employee to their limit in a bad way, of course we can do it, but having that workload everyday drains our energy ( physically and mentally ). 6 months later, I got tired and sick and looked for another job, and now I am happy 😀
In terms of wage rate, BPO employees have higher salary rate than private domestic companies. The BPO salary is comparable with the salary of those in the government service. However BPO companies have more chances or opportunities for promotion than those in the government. - Speaking from a person who was once worked in a BPO, then in a private company and now in a govt agency.
I am happy being a pilipino, honestly I learned my English through reading books , watching some public speaking competition and also through watching foreigner vlogs and TH-cam tutorials ,🙏💪🙌
Way to go!
When I first arrived in the US, I read the daily newspaper, watched tv so I could accustom my ears to their accent, and attended an English As Second Language class, and then started speaking in English only at home..
All these
helped me a lot...
It helped me a lot...
We as a Filipino i can say we become more fluent in english when a case of beer is added..
Lol so true we just go non stop and if we can pronounce the word we just revert back to our mother tongue but then we go straight back to the only English we knew
Definitely true hahaha cheers!
So true evem my grandgather speaks different languages when he's drunk lmao
Absolutely agree; with some pulutan; then we're bound as English speakers; even though we experience nose bleeds in the process.
You spoke honestly. I have a lot of Indian friends spoken english fluently, yeah, their accent are different. Proud to be a Filipino🙏🙏🙏
Working in the BPO industry here since 2005. Thank you for the kind words. I feel with the advent of automotation, the challenge is to determine low value work (work that can be relegated to AI or automation) vs high value work and convince the workforce to be open to change and enroll in upskilling to be at par with the challenging times.
Sarap
When Im thinking to quit my job as contact center agent suddenly this video appears.. Haha seems like a sign to value my job more
We all have strengths and weaknesses..♥️.. appreciate both.. it brings balanced to the world ♥️
Yeah coz i am an it expert so i found u everywhere😎😎😅
No wonder even Siri voice is easily coppied by a lady in Cebu.
How about Alexa?
Agreed with your views. Being an Indian , I think Indians are very good on techical skiils being IT, accounting, taxes etc. We have clients from Australia who are very satisfies with our services, as our executives are graduates, trained for BPO services and are very sharp technically and have great soft skill levels.
I'm a Filipino and I agree, you are more proficient when it comes to that (especially IT topics), and not to deny, we learn a lot from you guys (I'm a graphic designer here).
Keep it up dude!
Yes but the english acent of indian are so bad it couldn't understad its hard to underdtand there accent.i have a partners from india
@@noemisalvador9688 Marites?
I'm Filipino and My bestfriend is an Indian. He is so kind..
Indians always help me with my IT issue ❤️
Well i work in a BPO and watching this video made me feel proud 💫 💯😻
well every corner of these beautiful world has its own season. just like talent and skills... I've worked with indians during my saudi days and to be fair, we filipinos and indians works harmoniously... peace and respect to all indians around the world... love love love
Thank you for your good comments about us as a filipino people
Oh wow, that is awesome !!!
I have never been to United States and Australia. But most of the accounts that i've handled in BPO is from AU and US.
Thank you sir 👍😊❤💯🇵🇭
Indeed, our Indian friends played a big part in Technical support, and they are very friendly.
I even have Indian friends and they've treated me as a member of the family. 👍😊❤
Filipinos and Indians are very good friends 🥰
I have had a lot of Indian friends.. and they are super friendly.. Their food is so good too.. I always ask to taste their lunch lol! ❤
I love tf that indians and Filipinos here are know their skills and where are they lack of I'm a FILIPINO and currently in a SENIOR HIGHSCHOOL and I'mplanning to apply for a summer job
Thanks for the incredible compliments
My indians friends here in the philippines its like my brothers and sisters,,indian is verry nice people.
I’m a Filipino, I would say Indians are nice and smart enough! I wish I have Indian friend :)
I work for a large hospital here in the USA. I get stressed out every time I need IT support because Indians accents are very difficult to understand.
That's true
Im working as a service desk here in PI talking with indians really drains me.
What hospital did you work for? I’m a retired nurse now, but when I was working at a teaching hospital in New Jersey, 5 years ago, our IT guys were from Pennsylvania - they were Americans fixing the computer remotely so I could document my nurses notes 😊
I am a pilipino but i really love India they are technical experts...
An American friend told me Manila wasn't Asian at all. "More like a honky-tonk American town."
Yes, My Uncle from FL told me that Philippines is like Western Country. He said it's different in terms of Architecture and Culture, Not only English. Hi,I'm from PH🇵🇭
But when you go to provinces you can still see filipinos, some cannot understand the english.may be due to lack of education..when you talk us in our native langauge you talk us in our heart, but when you talk us in english you talk us in our mind..
Oh, I smell something a slight synonymous of racism from your statement what is that you think we are working in the bar like a whore o common we're not stupid enough to portray such kind, we are a dignified race a peaceful race but due to poverty good and bad ways are used to make a living. At lowest level we gamble to earned something just to feed the families hungriness but things slowly changes our images in this current political administration slowly we'll rise up again and surely we'll meet the standard of the western world in particular and perhaps would surpass them.
That reality has changed over a decade ago. Comm Skills are insignificant. Agents are hired based on their Desperation to earn money for food.
emmanuel lumigat because no one rich or highly educated would accept the employment or hiring requirements. In some cities like Baguio, they require agents to undergo Genital and Anal examinations. So a very low paying job, provincial people are made to take off their clothes so some stranger can poke their private parts. All that invasive process for a customer service job over the phone.
I'm in the BPO industry too! But we call Indian Reps for tech support whenever there's problem with our system or applications being used.
In terms of IT technology, india have way too much advancement so techinically its an advantage to India. in terms of social skills like customer service, pilipino have that advantage. its a give and take. because indians give their knowledge in terms to technicality to pinoys and then pinoy in turn gives that feedback to the customer who needs that technicality.
Love and admiration to India great people and culture... Philippines and india will always be friends
When it comes to troubleshooting and technical capabilities that's India's strength, but soft skills will go to Philippines.
Indian friends technically support our Filipino specialists so they can properly provide excellent customer service. It is a cycle.
I’m so proud being Filipino. But I like Indian people too they are friendly and very intelligent people. Filipino ❤️ indian
I have 2 good Indian friends. One guy even wants to give me money during my financial hardship. They are very nice people and i am a Filipino..
I'm a Filipino and I must say Indians are geniuses they're no joke too. And I agree that Philippines are good when it comes to Customee Service and Indians when it comes to tech support. Thanks to all of your YT video tutorials Indians it's very helpful I revived a lot of things ncos of it haha. God Bless us all. ❤
The Japanese outsource anime production to Philippines. The Philippinos are doing amazing.I think more India should play its strengths and outsource more to Philippines. Infact, with the growth of Indian economy slowing down, perhaps India can do some direct foreign investment in Philippines.
it was in the late 90's when our Filipino animation Directors,trainers and colleagues received an invitations from Indian Art schools and studios to train their big pool of talents in animation. And now, their animation industry is booming and doing good. Filipinos have played a significant role in the development of their industry.
Indian economy is booming it has stalled coz of the pandemic as our economy is highly domestic consumption dependent. But our exports our all those high and the Indian just released a 1trillion USD infrastructure investment plan. So Indians comoanies r more inclined towards domestic needs
From 3:28 Yes I myself as Filipino was also amazed when I went through Dubai, Brunei and Jeddah and saw that almost all the front lining employees are Filipino's that really made cry everytime. Passing through the Bangkok Airport was entirely different because all of the employees were continuously struggling catering the clients and passengers who were irate because they don't understand what most of the Thai staffs were saying. ❤😊
Yes I saw filipinos working in the airports, kuwait, Dubai, Quatar, they are plenty filipinos working as front line employees.
When I first came here in Kuwait and working in an office, I had Indian colleagues when they speak, I cannot clearly understand their pronunciation. At first I felt like I had bad ears and I had to be familiar with their sounds, then later on I found out that I was not the only one who had bad hearing.
Ataya
Sir,you are telling the truth!When we have questions about products or services that we bought,we prefer Filipinos than Indians-no insult intended.Welcom my husband hears and Indian accent on the other end of the phone,he would immediately put the phone down!We simply cannot understand Indian English with their heavy accent!Filipinos speak English more like Americans!!!!
I am a filipino and went to india, Indians are nice and friendly.
I worked with Indians and they’re very smart and very kind too. I still keep in touch with them even if they have already transferred to South America and some in Europe. They are very hospitable too. They are family oriented and hard working too. I miss my friends.
Hi sir thank you having a good sight on all us philipino, it's an honor for us to recognize by the other nations like you thank you again! I immediately subscribe right after I see your video thank you for that sir
me working in the bpo industry for 16 years 😅
been with technical, billing, sales and healthcare
got promoted from agent, trainer, supervisor to manager.. bpo is life.. filo army by the way 🖐😊
Thank you so so much for the very nice and genius analyses you made about outsourcing world, you are equally genius with your analyses and comparison with the two countries. I think you are just saying it based by your first hand experiences towards our country.
I remember when I was still studying in college studying hotel and restaurant management, we had a calculus and algorithmic logic formulation as one of our minor subject, and 18 units of theology study, when I'm not even a math nor computer major nor applying for priesthood. Maybe that's one of the reasons why we are very versatile in jobs 😁
I’m a filipina and just called Verizon customer service and I was glad she’s a filipina easily solved my problems. I had problems before about my credit card and I didn’t understand what he was saying, he was from India and I hanged up the phone.
With a diverse 7k island and more than a hundred dialects, it's true that Filipinos can adapt most languages and even accents. Not to brag but I myself can do Brittish, Scottish, Irish, Southern American (Texan), Jamaican, and Californian accent. Not to mention I can also do English in Filipino Accent hehe! As a Filipino I find it's fun to mimic diverse accents! And to think I can also apply it to my job as a Subject-Matter Expert in a BPO, it's a handy talent for us Filipinos 😅
I also tried to mimic Indian accent before, but it is pretty hard (their intonations are far from most languages). For Asian countries I am still practicing my English in Korean and Japanese accent. Quite hard though hehe!
That's a gift 👏👍😀
Ive actually worked with indians that had perfect grammar (far better than mine) and a wide vocabulary but were hindered from communicating effectively by their accents.
they write well actually...
Thank you for your kind assessment of my people. Mabuhay.
I’m a retired RN Supervisor and had experienced having nurses from India under my supervision. It is true that they are very hard to understand because of their thick accents; however, they are very hardworking and very knowledgeable.
Philippines was trained at school of American and British English.
Filipino was trained to speak English in tourist and other languages as well.
If you were in Philippines and you are from western countries, you will love the Philippines because of cultures, religions and foods almost the same in westerners...
India is good for IT as well.
But only the accent is the barriers In India...
India spoke fast Britain English that's why sometimes it's hard to understand but in general Indian English is good and IT.
I'm a Filipino, I like Indian..
Absolutely true
lmao
Indian and pilipinos, are teamworks, 💗 from philippines
That is an awesome info, and I believe it. When I talk to call enter agents, can’t even determine if it’s Jin the US or Philippines.
Indians are nice people. They helped Filipinos here during typhoons.
I worked with Indians before in the middle east,im sad because of discrimination against them, disappointed by it, Indians are hardworking people,i met arrogant type of persons but we are not expecting perfections.
In english i may say filipinos are better...english can improve by practicing,,, but when it comes to intelligence, skills, government, characteristics, SALARY Indians are far way better....they are HUMBLE....and helpful.... love India from Philippines
Don't understimate filipinos, magagaling rin pinoy, hindi lang ganong magaling schools natin, dapat i upgrade ang school natin, lumang turo pa kasi, napansin ko yan dito sa anak ko, highschool siya yung mga subjects na parang pang university na.
Thank you so much. I was at the bpo industry for five years before going abroad.
During my elementary and high school times in the 70's and 80's and it was a public school, my teachers were very good . The grammar and composition are taught, present , past and future tense are very important. Idiomatic expressions too .No TV and internet just reading books at home and in the classroom everyday, and spelling quiz every day.
Those were the good old days! And 60's too, including Spanish subject which helped me a lot connecting good friendship with Hispanic neighbors here in Arizona. Missed that much!
I love the Indian accent, it's very calm and meditative. Love from the Phils.
No way, not racist tho but i hate their accent peace from phils
Thank you for featuring my country , Philippines ! 😊
Shoutout to filipinos and indians! Let's work as a team!
I love my Indians friends & I am Filipino .