One more Mistake - Any company that advertises constantly on your local radio, tv, or sends mail........Way overprices. You're paying for that marketing.
Just out of curiosity I had Anderson windows come out to quote me. And for seven windows, it was $14,000. Mainly I wanted to learn more about windows. And instead of reading and watching everything online the guy just answered all my questions lol
Crazy after watching this video a day after I got a today only price. Told him and his today only price to kick rocks, and on the Next day received a text, email and call from the stores manager saying they have a special for me. Thanks for this great video
I had that hard-sell salesman at my house for 3 hours yesterday. I said no because I despise pressure sales. It turns me off instantly. I warned him in advance and he still tried it. Thank you for posting this video.
Then why don’t you guys buy the materials and install them yourselves. You want a professional job done right?Then why act weird if they ask you for your business.Now if the product is crappy and you don’t trust the company then cool. If it checks all the boxes why continue to put it off ?
@@harlemnights4381I think you’re missing the point. People are willing to pay for a job done right… but when people come in at $47k and then end up saying only if you buy today you can have it for $17k, then it’s just dishonest and the tactic is disrespectful. Nobody likes their time wasted and their intelligence insulted.
For anyone coming here, my big mistake was not understanding these terms; insert, pocket, replacement, and full-tear out, new construction, and what they mean, and how they are significant. The discussions around windows all center around wood or vinyl…etc. So anyway, what they fail to tell is, some windows only come in “new construction.” If you choose to do “inserts” and the other windows are “new construction only” the ORIGINAL PROPORTIONS will be thrown off, which is important especially for the front of your home. Nobody tells you this, Nobody cares, but it changes what an architect might have already carefully organized. Architecture is an important consideration, because as they say “the windows are the eyes to your homes soul.” ❤
I am in the window and door business in California. I have never tried to high pressure sell product. Educating the customer has always been my way of selling product. I sell a large selection of product from quite a few different companies. The best window to buy is the one that fits your budget and style. Top of the line is not always the best fit for a window project.
We had the same experience your describing after Hurricane Sandy. The same company that sells windows sells roofing service. I just buy my own materials flooring etc now. Than hire someone to install it. That way they can't skimp on materials and I only pay for labor. And I only pay after the job is completed. That way if they don't show up or don't finish the job i"m not losing my money.
Hi Jeff, GREAT video. A while ago I had a number of window companies come out to give me quotes, but when they ask their "closing" questions during the demonstration, I told them I wouldn't be buying tonight because I already have another one or two window companies scheduled to come out (even when it got down to the last company) and I want to see what they have to offer before purchasing. Of course, they tell me their window is better, but... When they bring up the "tonight only" price at the end of the demo, I tell them that is a bunch of BS and if I call their company back and they don't honor the "tonight only" price they have lost my business. They do not have to send the salesman back. It doesn't cost them anything for them to send me the contract via email or snail mail and have me sign it and send it back. Unfortunately, I didn't purchase windows previously, but I'm about to start the process again. This time I only need quotes from two or three companies since I am already familiar with their products and just want to get the current price. And I definitely agree... fall in love with the company first. Find one that has a great reputation and stands behind their product and their work!
Lew, you are reading my mind! I hope you find exactly what you're looking for. I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com
I used to be in the high pressure window sales game. I would get bonuses if I was thrown out of a house. Also the one tactic that you missed that worked for me was factory direct. I was a factory representative and every day we were on the verge of laying off factory workers. So if you buy right now you will get the best price because your helping us keep our employees working. Your doing is a favor so we will do you a favor on the price.
Love how transparent and open you guys are. I watched your videos last night called for a quote. Calvin came out today and we closed. I can’t imagine working with any other company. Calvin represented you guys well.
Are you still happy with your windows? We just met some guys today with them and we're trying to decide who we want to go with. These guys were our 3rd quote.
We sat through a 2 hours presentation by a Renewal by Anderson rep today. Thankfully we had a Marvin quote in the back of our minds from last year so when we saw the wild numbers, we were surprised but didn't fall for their tactics. Our experience with the Marvin rep was completely opposite of today. My dad sent us your videos after hearing my story. Here to learn as much as we can before we move forward on any window purchase!
This video is so helpful for anyone, even those who will never buy windows. A great explanation of how to avoid falling for high pressure sales tactics. Thanks so much!
I’m in the process of building a home in central California. Wish there was a window company like yours around here for when we start putting the windows in. Awesome videos, Jeff. Keep it up!
I started watching your videos about an hour ago and can’t stop! I keep telling myself I have to get to bed, but then you mention another video and I’m like, “Ahhh, I have to watch and learn more!” Thank you so, so much for these valuable videos!
I'm in Canada, have waited 30 years to replace windows and mostly because we have fallen for these mistakes over and over with every major purchase in our home. Its exhausting and heartbreaking when you realize you were taken and lost so much money. Haven't had a great experience yet. Everyone works so hard for there income and deserve honesty from these companies. About to shop for new windows again....terrified 😨
As an aspiring siding, window and door contractor in western NY i truelly love your videos. I've been working in the field for 22 years and have been in business on my own for 5. I'm learning how to sell my own work vs. being a subcontractor. I appreciate your time and explanations because alot of what you say has been spot on. I also want to be ethical and transparent with people as I feel there is a huge lack of that here where I am at. Thank you for your time and videos. Your a true role model.
Yes…. The local Anderson Window dealer did most of these tactics. But I had purchased from them years ago when I was flush and knew the owners brother in law so I received what I thought was a good price. This time around I cancelled on the second day after. My windows were around $78k but my today price was 54. After getting approved I mulled over the interest rate (which was low but I hate paying interest these days!) and the term of the loan. Decided to cancel on the second day. Then several calls offering lower prices. I’ll do it myself. I’m handy and have time. Just need to get someone to order the windows!
A great window, with a bad installer, is a bad window. Truer words were never spoken! I made all the mistakes you touched on. I used New South Window Solutions in South Florida. Worse decision of my life! If I was in the Huston area, you would likely be my first and only stop for buying windows. Thank you for this video. Had I only seen it a year ago, it could have saved me a lot of money and aggravation. The ease in which you opened that sliding door was impressive. Thank You
I'm sorry to hear about that. We have a NewSouth office in Houston now. They do pretty bad work and we hear about it AFTER people have spent a lot of money and did not get what they were promised.
Thank you Jeff. I justed had Renewal by Anderson and Power Home Remodeling came to my home in New York for windows estimates. My the first estimates from Renewal by Anderson was for $81k for 24 double hung windows. The discounted price was $58k. The Power Home Remodeling estimates was $31,500 for 24 windows. The discounted price was $23k. Like you said, they both gave me a take it now dealing or pay the original quotes. This was a very unbelievable experience. They are worst than a used car Salesperson.
Yikes, I am certainly not surprised. I don't understand these companies and how they think they can get away with it. If you're looking for a great window company near you that doesn't do these things, I might know someone. You can look for yourself by visiting JeffsList.com
I dropped out of the buying process last winter due to price but not before I could use all your tips and knowledge on a Pella salesmen. I spent the morning watching your videos and he assumed I had done this before! I’m thinking about jumping back in now that it’s getting drafty again. Gotta rewatch your videos and refresh on my notes. Thank you Jeff!
I like Renewal. They have awesome windows and the sales person I got made everything very clear. Pella quoted half the price but the quality was lacking.
I appreciate you taking the time to make this video and it was very informative - although it was more about what to watch out for regarding sleazy sales folks rather than on windows. But I'll hunt around for some of your other videos on windows being that I need 22 new windows! Great video, thanks!
Thanks for the tips you just shared. I have encountered that type of salesperson you've mentioned on the video and my wife had fallen into the trap. I wish I've seen this video before we got our whole house windows replaced. There's tons of sharks and alligators here in hollywood and they are hungry for your money. You're spot on saying all the tricks they use. Cheers to you and your company.
Excellent video! Thank you for saving so many customers from a high pressured sales pitch...it just happened to me yesterday. I had Renewal by Anderson at my house ....with a strong sales pitch....wanted to make sure all home owners/decision maker meet with him. Gave me an estimate of $80k+ for 23 windows. But also said that there will be a factory discount of $20k+ if I signed a contract right away. I too stood firm that I will get estimates from at least 2 additional companies before I sign any contract. So he said the discount will be off and the price is up to $80k+ as soon as he is out the door. I thanked him for coming. I am continuing my research and thats how I found this video. I'll be watching all your videos first.....I am not in the Houston area. Thank you so much !!! I am really puzzled why this company despite the price and sales pressure still ranks number #1 in every search? Any thoughts?
When you spend a billion dollars a year on marketing, you can be number one in any category you want. I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com
What a great video, Depending on the project I met every one of those sales people over the past few years, I spent 52 years as an engineer in the construction business including capital plant sales - its a waste of their and our time. Why do they do it? I laugh at them when they try the tricks you mention, and more. Good for you to identify the less than honest folks in the industry. One point you mentioned I have to emphasize, quality and knowledge of the installing crew. Its paramount a great product installed badly will still be bad.
😂I had a local high pressure window company interview me. After taking their 45 minute personality test, we went over their sales process -nwhich was exactly as you describe. 3hr pitch with both decision makers and up or down decision on them spot. I told them, heck no. Owner called me back and said he liked me because we had a lot in common. Called me "slick". Glad we were on the phone so I couldn't punch him.
Thank you for this video! We live in the Boise Idaho area and had this exact pressure sale happen to us. We did not make a decision as it’s a big one to make and we will not be pressured for that amount of money. This video shows up on my feed today and I’m thankful for the tips! Thank you!
This video was 100% accurate, at least in my experience this week. I’m in Northern Virginia and I’ve been researching windows. Finally, we’re in a position where we are ready to call companies and commit to a product; however, like every invested homeowner, I called multiple companies including some big ones, Anderson, Thompson Creek, Window Nation and others. You mirrored every single one of their sales pitch. Probably one of the most honest videos I’ve seen. Thanks for sharing this with the community!
OMG, I should have done my due diligence with you first, Jeff. The pushy sales person was so good in her sales tactics that I signed the contract without giving me at least 1 day to think about it. I cancelled the contract the next day by voicemail message and email to the Design Consultant. No response from her after 9 hours of waiting for confirmation. I called the Customer Care Team and let them know what happened and he said he’ll relay my message to his supervisor. Guess what I got a call from her within minutes of my call to the rep. Her supervisor talked to her and said they can put my order on hold. That should have happened yesterday when I was begging for just 1 day to think about it. I said NO please cancel the contract. 😮 Wow, this is a great video, a million 🙏 thanks.RbA should retrain their sales people to listen to what their Customers want and Not what they want to happen. They have a great product and they’re going to lose customers because of the manipulative way they handle and treat their customers. For all I know RbA probably don’t care and maybe encourage this kind of behavior, I hope I am wrong.
I'm so glad you were able to cancel your contract. I have talked to many people who work for them and they are trained to intentionally do their very best to manipulate you into buying on the spot. They can get very aggressive if you don't. I just don't understand it. If you're looking for a great window company near you that does things the way we do them, please check out JeffsList.com
After I kicked out my high pressure window salesguy, he then called me from the gas station trying to get me to let him back in my home. I said "no". Then I had a follow-up person call me to try to schedule an appointment. I said "no" and went with a company that charged me a quarter of the cost they originally quoted me. $27K was freakin' crazy. My replacement windows are now $3.2K with no financing, and no tricks.
Great video. I live in Mi and have been getting estimates for replacement windows and have gotten some of these sales tactics. I send them away and don’t answer their calls after that. Such a frustrating process.
I live in Michigan too and have had the same experience. It's awful! It's even worse when you're a woman. They become condescending when they realize you aren't going to buy.
Loved the comment about the amount of glass vs surround and the pictures to show examples. I hadn't considered that at all and now I feel like I know what I'm looking for.
Great! I'm glad that helps. Fyi, if you are looking for a great window company near you, check out a website I've developed to help people find good window companies all over the country. JeffsList.com
Wow, I just went through mistakes 3,4, & 5 today with a reputable national brand. I flat out told them that the today only pricing reflected very poorly on their company, and we didn’t bite. They said to expect follow up calls from their “manager” if they don’t hear from us. (The rehash manager?). Glad I found your channel. While I rarely fall for these techniques, having done contract management for many years, there is always a new angle. I wasn’t aware of the scenario around zero percent financing. Going to watch for that in the future. My opinion of this national brand of windows went down quite a bit today.
I'm glad you discovered our channel before it was too late. I hope this information is helpful. I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com
Omg, I'm in nw IN and just had this exact experience yesterday with a company called Window Nation. Glad I followed my instincts and said no...but the salesperson wasn't happy.
Good for you! I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com
Love it! Jeff is talking about Renewal by Andersen! You can get better windows at a lower cost like Marvin Essential or Pella Impervia. Marvin Essential is a better window between all 3.
I just had Marvin triple casement installed last week in my kitchen. We did the built in hidden screens and love them so far. Trying to figure out which marvin window to go with to replace our 2 garage windows that face the front of the house. The rest of our house currently have builder grade 26yo Andersen windows.
As a window salesman I really appreciate this video. I try to provide as much information to the customer so they can make a educated decision though it seems like I get more resistance to customers making their own decision.
Sales rep in NY here. You have to learn to not 'over inform.' In doing so....you are giving that prospect ample reason to step back and start doing boat loads of research to confirm your counsel. It's a delicate line that took me a few years to master, but two bits of advice.....talk a LOT less than you do, and LISTEN a whole lot more. Even if you feel you don't speak too much....you do. I guarantee it. Let them ramble. Don't correct them along the way. When they wear themselves out, pause, and offer a recap to their comments. "So, Mrs. Smith, if I understand you correctly, is it fair to say you are AS interested in the beauty of a new window as you are in its energy performance? Have I got that right?" Consolidate and confirm. "Oh, that's good....let me show you window that satisfies both of your primary concerns." That's a method I've managed to hone. It works.
So appreciate you imparting this information to all. Incredibly sad that we need to have a guard up for big purchases like this. If only everybody was fair and honest like you! Thanks for the reminder that some kindness still exists.
@@HoustonWindowExperts Hey Jeff, can you recommend window dealers in the Orlando area? So glad the wife stopped me from signing the 100k window installation that came out to $77k with all the discounts.
@@Desafinado30 If I may ask, how big is your house, and how many windows are involved to add up to USD77k ? More and more I want to find a decent manufacturer or distributor who will sell direct to me, so I can DIY the install of our paltry dozen windows.
@@kevinm9174 The price I was quoted very recently was for the renewal by anderson composite- fibrex windows with the in-between the glass grilles. Have to say though. there are many variables in determining a price for your windows such as size, materials, grille, home location, etc. I think the best you can do is to research a few highly rated window stores in your area and get a few quotes.
i was a window salesman for a bit and i hated it. I rented an apartment, how is a guy like that supposed to talk to home owners about a product i dont personally worry about or work on. it was a paycheck to me, really.
Me and my business partner have a US-based marketing company, with a call center in Venezuela; for three years we have given leads to windows companies and everything this man is saying is the pure truth... our client companies are just the way he described. They require all homeowners to be there and if the rep arrives and one party is missing, they won't give the free quote. They offer nonsense fake promotions like "end-of-the-year"or whatever. They do have a rehash department with an area manager to lower the price... Everything is true. I wish you much success in your ethical business, Sir.
I'm in SF, CA area and wish that your company was here! We're wanting to start our window project and it's overwhelming. Do you know anyone good folk out here?
If I ever get windows,I’m buying from you. I had the same bitter sales experience with solar companies, as if the sun is going to shine less brighter after midnight
Great informative videos. I wish there was a window company likes yours in Ohio. All of our local companies sell one brand of window, always vinyl or composite, with limited option.
Thank you for watching and your question. Just so you know, I have created a website with a list of great window dealers all around the country. You might be able to find someone on there that does a great job in your area. JeffsList.com
Thanks! I have dealt with so many of these tactics on pretty much any home improvement project (gutters, roof, siding, etc) and have learned to walk away when these tactics start coming up. Thanks for sharing such an honest perspective!
❤THANK YOU!!! I watched this video earlier today right before my window appointment at my home👀 THE SALESMAN DID *EXACTLY* WHAT YOU SAID! 😅I was prepared because of this video!!!! Thank you sir!
Exactly what you have explained just happened to my wife and I,we fell for it but canceled the next morning. I wish I would had seen your video before the meeting.Thanks
Hi Jeff, you're a great teacher! We're in the 3 day window(!) w/RbA, having signed a contract. Spent a fairly restless night pondering the huge debt we are signing up for. We are nearing retirement and what we sought as more of a consultation has become a potential scary reality. Considering canceling and beginning again with great pause. Thank you again for your insights; may have to move to Houston 😀!
I would cancel that immediately! Think about it this way. You can always call them back and start all over. Why don't you cancel, take a moment to look around and see what other options you have, and then make a final decision. That's exactly what they were hoping you would not do. I do get a lot of requests for window companies all over the country. I do happen to know quite a few great window companies and to help my viewers I've actually started a website. Maybe we know someone near you? Please check out JeffsList.com
Hi Jeff, I appreciate your response. I did sign up for your recommendation list. We are in a somewhat rural area and options are a bit limited for window companies and installers. We do have the Home Depot and Lowes and I am handy myself. It does take a minute to think these things through.
I think it's a good thing to not rush this decision. You'll have to live with these windows for many years to come. Getting the right window, the right installer, and an affordable price, are key to having a happy homeowner!
@@HoustonWindowExperts Jeff, just sent out the notice of cancelation enumerating some of our concerns. It's going to be a better night sleep tonight! Again, thanks so much!
I own a damage restoration company WA and I just started building my very first home. Scumbag sales tactics used by scumbag sales people are in every industry especially today more than ever. They increase the price 300% then give the customer some bs holiday discount that drops it down to 200% and then give the customer a "additional only now while I am here" discount that drops it to 150% and at the end of the day the customer who falls for their bs still overpays 50%. Do your homework, take rough measurements and educate yourself on the window types you have and what you want instead if you want to change the style, then go to a reputable window store with all that information and get a price, when you like the window style and price you can then request that they come and do a final window measurement before the order goes in to the manufacturer. At the end of the day you have avoided scumbags, saved time, money and your nerves. You have the money and you should be in control with anything that you want to buy and don't let someone else make you think you are not, if they try to tell you otherwise, tell them to take a hike because you are wasting your time.
Whoa i would really feel comfortable buying my windows from your business if you were here in Jacksonville Florida. I'm shopping around for windows for my home and I've never shopped around for home window's. I'm going in blind to this. I'm looking for window's that keep out noise and are reasonable in price. I'm on a fixed income of 25k a year and I do have EXCELLENT CREDIT. My window's are so bad that I can smell grass in my house when my neighbor cuts his yard😀 and I can hear every word they say when they're talking outside😊. I had my home built in 1999 and it's time for new ones. Great video and very informative.
I just had my first window sales presentation a few days ago. When he gave me the “today only” pricing line I told him that was a garbage sales tactic and I kicked him out. I know enough that if they aren’t giving you time to research and think it over they are worried you will find out something they don’t want you to find out.
Thank you so much. I just learned a lot about the process of purchasing windows. It’s so weird that you mentioned $10k. My guy told me $104k before the discount and then brought it down a little over $64k. Thank you again. Raleigh North Carolina
There on drugs i could see on a million dollar home. Witch you may have mines massive with a shit ton of massive triple pain windows 2 failed im nervous to see the cost for new.
Great video. I need to replace my windows in my house in Washington state and this was the first vid I've watched. Now I'm prepared to venture forth and find somewhere to buy windows. I knows it's going to be expensive because I have many very large windows. I wish your showroom was up here instead of in Texas.
Thank you for watching and your comment. I wish you the very best on this adventure! I get so many people asking me if I know a great window company in their area, so I started a website where I have a list of a lot of great window companies. We may have somebody near you, I'm not sure. You can go and check it out if you would like. Go to JeffsList.com
(in my area) I Definitely made the mistake of the chunky frames. Made the mistake of a sliding window and door that have no noise reduction properties. made the mistake of awning windows that bow in the middle on a hot day and let the noise in. made the mistake of retractible flyscreens on the inside, trapping the bugs on the inside of the house. made the mistake of installers that use chinese fabrication. delays, delays made the mistake of deadlock windows and doors that need a key on the inside, and that key has to be vertical or it wont lock from the outside, or you cant get in either if twisted. made the mistake of installers that dont have employees, so cant control their installation quality made the mistake of upvc that cost as much as a new car, and will probably last as long. the only thing I love is the new day night honeycomb curtains mounted inside the reveals, I would have their babies if it were possible.
Amazing way to explain when you have great knowledge and experience, I will buy a house in one month, I have not money yet buy I need to buy at least 35 windows. Thanks
Hi Jeff! Same here. I just stumbled across your video and I'm looking to replace several windows in the south suburbs of Illinois. I just had a company that I thought may work out but when they quoted me 25k plus for gutter replacement, I showed them the door and a body part.
Wow! I'm so glad I watched this video. I'm in Louisiana and I'm still going through companies to find the best one to replace my windows since Hurricane Ida. Sears came yesterday and Home Max is coming today. Window World came 2 weeks ago. Thank you
Thank you for watching. Please contact our office, they have names of window companies all over the country that do a great job. I think we have someone in your area. info@houstonwindowexperts.com
I just went through the exact experience Jeff was talking about with a quote from Renewal by Anderson in Salt Lake. First a big quote, followed by a special deal, followed by a buy today discount . . . and the quote was still twice what I found through and independent contractor and Home Depot for the exact same product! Then I kept getting calls from A/R (that I didn't take), no doubt to offer additional discounts.
They're so predictable! My advice to anybody who really does want to buy their window would be to hold off and negotiate because their price will only continue to go down the longer you wait. Or, better yet, get a great window company to begin with and get it over with. I created a website with a list of great window companies to help people find someone that's good in their area. If you're still looking for a window company you should check out JeffsList.com
@@robertwasinger8193 It would be my contractor on the installation, buying Anderson through HD. But, can ALL installers working with HD be bad? How should one go about assessing the skill level of an installer prior to hiring them?
Most window salesmen I’ve met (including Renewal by Anderson) have delivered the same pitch. It’s pitiful because we were genuinely interested in installing new windows but have stalled this project because we don’t know who to trust :( Can you tell us if you know any good companies that do good installation in the SF Bay Area (particularly Fremont, CA)?
Thank you for watching! I totally feel your pain! Please contact our office, we have a list of companies that we know and recommend all over the country. I believe we do have someone in your area. Please send us an email. Info@houstonwindowexperts.com
I don't know if anyone who makes Windows specifically catered towards a age group. There are many different options available from all manufacturers. Remember, the most important thing is going to be to find a great window company first. Have you found a great window company yet? We operate in Houston and the Dallas/Ft Worth area. However, we have great relationships with so many wonderful window dealers all over the. Country. I started a website where you can see if we have a trusted window company in your area. Perhaps I can point you in the right direction? Check out TheWindowExperts.com for a dealer near you! All the best! Jeff
Hello Jeff!! Thank you so much for this video!! I just experienced the same- a 90 min presentation that actually took 3 hours, and the pressure to make the decision “today” to get the discount. I fell for it, but after watching your video, I cancelled it. By any chance do you work in South Florida? Or could you recommend a good company? Thank you in advance.
Thank you for watching and for your comment. I'm so glad you caught this video just in time. Yes, we have a list of great window companies who will treat you fairly all over the country. Why don't you please go and check out JeffsList.com
Jeff, thanks so much for your videos, they're very informative. I'm in S.E. Michigan and I'm looking at replacing windows with Renewal by Andersen Fibrex 100 series. Do you happen to know if Fibrex windows should be installed by Renewal by Andersen or a 3rd party contractor? Are there any good installers in SE Michigan that you're aware of? Thanks!
Thank you for watching. The product that's made for renewal by Andersen is very similar, but not identical, to the other Andersen fibrex products. Due to some arrangements, there is an exclusivity for the renewal product. If you're going to buy the renewal version of fibrex then you must use their installer. Before you make the final purchase, I would suggest checking into the Pella Impervia also.
Jeff we are in Michigan getting ready to build a home oh how I wish you were my window salesman my husband Joel and I have watched a few of your videos and we feel like your a wealth of information! Thank you
@@HoustonWindowExperts we live in Howell ( Livingston county ) We just bought my family farm 30 acres we raised the Howell melons since 1934 we are building a ranch my husband is an excavator by trade and loves to work with wood so he bought a mill and we are going to go with a rustic timber’s style anyway he said if you load up a semi with the windows and install them he would be honored to buy then from you lol seriously though I have been a realtor for 33 yrs and you have the sales thing down ! when we watch your videos we feel like we know and totally trust you! We are leaning toward Windsor wood / aluminum casement if we can find them
Currently in the market for windows and your video is awesome a local company offered me wincore 5400 that I had to do some research about and the 3 hour long company offered me from what he said the best windows in the world for double the price it’s crazy how the companies are out to get you if you don’t know what you are doing
OMG Anderson Windows have these high-pressure young guys selling at our Famers Market. They are horrible. I would not buy Anderson windows because of their salespeople.
Thank you so much, everything you mentioned about the buyer and the salesman, fits my yesterdays experience. awesome guy (salesman), but not a great deal $$$$
See the screens before purchase. Like in your showroom, my seller didn’t have the screens on the display windows. The windows I purchased were fine but the screens were poorly designed and made cheaply. The were also somewhat custom so difficult to replace.
You're welcome. I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com
Great...I just had them call thud morning and set up our first quote for Tuesday. Sigh...I definitely won't fall for sales talk. If I don't want to buy that's a strong no for me if they're pushy!
Went to a Home & Garden Show in Tulsa. Signed up for RbA to come out and give me a quote on replacing the windows encased in brick. A couple days before the appointment a receptionist called to verify appointment, and sure enough she kept asking if both home owners would be present even after I specifically told her that I make the decision on home repair/maintenance. I just cancelled the appointment. I sensed the attempted pressure sales tactics immediately.
Same thing happened to me with Champion windows a few years ago. I didn't bite. Just like a car salesman....if you push me, I'll walk right out the door and drive 500 miles to another dealership to get a better deal. Been there, done that and saved thousands.
Great, I am glad this has been helpful. If you're looking for some more options in your area, I've created a website where you can find some recommended dealers that might be of service to you. Check it out. JeffsList.com
Thank you for this video! We almost fell for the Renewal by Andersen con job! After watching this video and others, we canceled the appointment! Still researching options in our Central Coast area if CA.
Great show, looking to help my son with his replacment windows. So today I put some information in and about 10 minutes later, like magic, the phone rings it’s a window lady. I tell her what I’m doing to help my son and then she tells me your son will have to be there just like you said they want everybody at the first meeting so you can’t say well I have to ask my spouse.
Why not just say you didn't want to buy instead of those guys relying on their comming money coming to them but you canceled and their lives and families were affected? You're the worst
One more Mistake - Any company that advertises constantly on your local radio, tv, or sends mail........Way overprices. You're paying for that marketing.
Just out of curiosity I had Anderson windows come out to quote me. And for seven windows, it was $14,000.
Mainly I wanted to learn more about windows. And instead of reading and watching everything online the guy just answered all my questions lol
@@matthewnguyen5829 I seen them quote 36k for 6 windows
Crazy after watching this video a day after I got a today only price. Told him and his today only price to kick rocks, and on the Next day received a text, email and call from the stores manager saying they have a special for me. Thanks for this great video
Absolutely!
I had that hard-sell salesman at my house for 3 hours yesterday. I said no because I despise pressure sales. It turns me off instantly. I warned him in advance and he still tried it. Thank you for posting this video.
Thank you for watching
I went through that same thing,but I kept telling him no.
Good for you!
Then why don’t you guys buy the materials and install them yourselves. You want a professional job done right?Then why act weird if they ask you for your business.Now if the product is crappy and you don’t trust the company then cool. If it checks all the boxes why continue to put it off ?
@@harlemnights4381I think you’re missing the point. People are willing to pay for a job done right… but when people come in at $47k and then end up saying only if you buy today you can have it for $17k, then it’s just dishonest and the tactic is disrespectful. Nobody likes their time wasted and their intelligence insulted.
For anyone coming here, my big mistake was not understanding these terms; insert, pocket, replacement, and full-tear out, new construction, and what they mean, and how they are significant. The discussions around windows all center around wood or vinyl…etc. So anyway, what they fail to tell is, some windows only come in “new construction.” If you choose to do “inserts” and the other windows are “new construction only” the ORIGINAL PROPORTIONS will be thrown off, which is important especially for the front of your home. Nobody tells you this, Nobody cares, but it changes what an architect might have already carefully organized. Architecture is an important consideration, because as they say “the windows are the eyes to your homes soul.” ❤
I am in the window and door business in California. I have never tried to high pressure sell product. Educating the customer has always been my way of selling product. I sell a large selection of product from quite a few different companies. The best window to buy is the one that fits your budget and style. Top of the line is not always the best fit for a window project.
Agreed
We had the same experience your describing after Hurricane Sandy. The same company that sells windows sells roofing service. I just buy my own materials flooring etc now. Than hire someone to install it. That way they can't skimp on materials and I only pay for labor. And I only pay after the job is completed. That way if they don't show up or don't finish the job i"m not losing my money.
I'm in the process of buying windows for my home right now, and I'm sooooo glad that I found this video. Thank you for providing all this information!
Great! Glad to hear that!
Thank you! We are beginning our journey of window replacements & the task is daunting!
Hi Jeff, GREAT video. A while ago I had a number of window companies come out to give me quotes, but when they ask their "closing" questions during the demonstration, I told them I wouldn't be buying tonight because I already have another one or two window companies scheduled to come out (even when it got down to the last company) and I want to see what they have to offer before purchasing. Of course, they tell me their window is better, but... When they bring up the "tonight only" price at the end of the demo, I tell them that is a bunch of BS and if I call their company back and they don't honor the "tonight only" price they have lost my business. They do not have to send the salesman back. It doesn't cost them anything for them to send me the contract via email or snail mail and have me sign it and send it back. Unfortunately, I didn't purchase windows previously, but I'm about to start the process again. This time I only need quotes from two or three companies since I am already familiar with their products and just want to get the current price. And I definitely agree... fall in love with the company first. Find one that has a great reputation and stands behind their product and their work!
Lew, you are reading my mind! I hope you find exactly what you're looking for.
I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com
I used to be in the high pressure window sales game. I would get bonuses if I was thrown out of a house. Also the one tactic that you missed that worked for me was factory direct. I was a factory representative and every day we were on the verge of laying off factory workers. So if you buy right now you will get the best price because your helping us keep our employees working. Your doing is a favor so we will do you a favor on the price.
So helpful! Thank you! I wish we were close enough to work with your company because it’s obvious how genuine and nice you are.
Hey, I may know someone near you that I can recommend. Please check out JeffsList.com
Love how transparent and open you guys are. I watched your videos last night called for a quote. Calvin came out today and we closed. I can’t imagine working with any other company. Calvin represented you guys well.
That's awesome. Thank you for your trust and your business!
Are you still happy with your windows? We just met some guys today with them and we're trying to decide who we want to go with. These guys were our 3rd quote.
Would like to know aswell.
We sat through a 2 hours presentation by a Renewal by Anderson rep today. Thankfully we had a Marvin quote in the back of our minds from last year so when we saw the wild numbers, we were surprised but didn't fall for their tactics. Our experience with the Marvin rep was completely opposite of today. My dad sent us your videos after hearing my story. Here to learn as much as we can before we move forward on any window purchase!
Thank you for watching. If you'd like us to recommend someone in your area, please visit JeffsList.com
This video is so helpful for anyone, even those who will never buy windows. A great explanation of how to avoid falling for high pressure sales tactics. Thanks so much!
I’m in the process of building a home in central California. Wish there was a window company like yours around here for when we start putting the windows in. Awesome videos, Jeff. Keep it up!
Thanks for watching!
I started watching your videos about an hour ago and can’t stop! I keep telling myself I have to get to bed, but then you mention another video and I’m like, “Ahhh, I have to watch and learn more!” Thank you so, so much for these valuable videos!
Thanks for watching and your comment.... Now go to bed!
I'm in Canada, have waited 30 years to replace windows and mostly because we have fallen for these mistakes over and over with every major purchase in our home. Its exhausting and heartbreaking when you realize you were taken and lost so much money. Haven't had a great experience yet. Everyone works so hard for there income and deserve honesty from these companies. About to shop for new windows again....terrified 😨
If you need my help along the way, please don't hesitate to ask.
Fr Canada too and looking for new windows
Have u found a trusted company u can recommend
Find a solid supplier or installer. Either one will have a solid referral for the other. Don't buy from inside sales..
As an aspiring siding, window and door contractor in western NY i truelly love your videos. I've been working in the field for 22 years and have been in business on my own for 5. I'm learning how to sell my own work vs. being a subcontractor. I appreciate your time and explanations because alot of what you say has been spot on. I also want to be ethical and transparent with people as I feel there is a huge lack of that here where I am at. Thank you for your time and videos. Your a true role model.
Congrats, and welcome to our channel. I'm glad you're here. I hope we can change the contracting world together!
Truly*
40% off sale🤑 Must be Anderson Renewal...
Yes…. The local Anderson Window dealer did most of these tactics. But I had purchased from them years ago when I was flush and knew the owners brother in law so I received what I thought was a good price. This time around I cancelled on the second day after. My windows were around $78k but my today price was 54. After getting approved I mulled over the interest rate (which was low but I hate paying interest these days!) and the term of the loan. Decided to cancel on the second day. Then several calls offering lower prices.
I’ll do it myself. I’m handy and have time. Just need to get someone to order the windows!
I can tell this guy loves his job/business because he assumes we fall in love with windows like he does. LOL Great video. Very informative. Thank you.
Thanks for watching and your comment.
A great window, with a bad installer, is a bad window. Truer words were never spoken! I made all the mistakes you touched on. I used New South Window Solutions in South Florida. Worse decision of my life! If I was in the Huston area, you would likely be my first and only stop for buying windows. Thank you for this video. Had I only seen it a year ago, it could have saved me a lot of money and aggravation. The ease in which you opened that sliding door was impressive.
Thank You
I'm sorry to hear about that. We have a NewSouth office in Houston now. They do pretty bad work and we hear about it AFTER people have spent a lot of money and did not get what they were promised.
Thank you Jeff. I justed had Renewal by Anderson and Power Home Remodeling came to my home in New York for windows estimates. My the first estimates from Renewal by Anderson was for $81k for 24 double hung windows. The discounted price was $58k. The Power Home Remodeling estimates was $31,500 for 24 windows. The discounted price was $23k. Like you said, they both gave me a take it now dealing or pay the original quotes. This was a very unbelievable experience. They are worst than a used car Salesperson.
Yikes, I am certainly not surprised. I don't understand these companies and how they think they can get away with it.
If you're looking for a great window company near you that doesn't do these things, I might know someone. You can look for yourself by visiting JeffsList.com
I dropped out of the buying process last winter due to price but not before I could use all your tips and knowledge on a Pella salesmen. I spent the morning watching your videos and he assumed I had done this before! I’m thinking about jumping back in now that it’s getting drafty again. Gotta rewatch your videos and refresh on my notes. Thank you Jeff!
Awesome! Good job
He must be talking about Renewal by Andersen. Every single one of these sales tactics is what they use.
Exactly my experience..
I like Renewal. They have awesome windows and the sales person I got made everything very clear. Pella quoted half the price but the quality was lacking.
@@micknastyness8916 Metal spacers is basically a non-starter with Renewal.
@@VanjaMk1 what do you mean?
Ive never done this as a sales rep for RBA!
Saw Anderson, Pella, Alure, & Marvin window presentations - had no idea windows are manufactured so differently...OH BOY= CONFUSED
I appreciate you taking the time to make this video and it was very informative - although it was more about what to watch out for regarding sleazy sales folks rather than on windows. But I'll hunt around for some of your other videos on windows being that I need 22 new windows! Great video, thanks!
Thanks for watching
Thanks for the tips you just shared. I have encountered that type of salesperson you've mentioned on the video and my wife had fallen into the trap. I wish I've seen this video before we got our whole house windows replaced. There's tons of sharks and alligators here in hollywood and they are hungry for your money. You're spot on saying all the tricks they use. Cheers to you and your company.
Thank you for watching and your comments. All the best! Jeff
Excellent video! Thank you for saving so many customers from a high pressured sales pitch...it just happened to me yesterday. I had Renewal by Anderson at my house ....with a strong sales pitch....wanted to make sure all home owners/decision maker meet with him. Gave me an estimate of $80k+ for 23 windows. But also said that there will be a factory discount of $20k+ if I signed a contract right away. I too stood firm that I will get estimates from at least 2 additional companies before I sign any contract. So he said the discount will be off and the price is up to $80k+ as soon as he is out the door. I thanked him for coming. I am continuing my research and thats how I found this video. I'll be watching all your videos first.....I am not in the Houston area. Thank you so much !!!
I am really puzzled why this company despite the price and sales pressure still ranks number #1 in every search? Any thoughts?
When you spend a billion dollars a year on marketing, you can be number one in any category you want.
I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com
What a great video,
Depending on the project I met every one of those sales people over the past few years, I spent 52 years as an engineer in the construction business including capital plant sales - its a waste of their and our time.
Why do they do it? I laugh at them when they try the tricks you mention, and more.
Good for you to identify the less than honest folks in the industry.
One point you mentioned I have to emphasize, quality and knowledge of the installing crew. Its paramount a great product installed badly will still be bad.
Thank you for watching and your comments
Im not in the US, but you gained a follower a no BS seller that wants to help regular folk to get the most for their money. Thanks
That's awesome! Thanks for watching!
😂I had a local high pressure window company interview me. After taking their 45 minute personality test, we went over their sales process -nwhich was exactly as you describe. 3hr pitch with both decision makers and up or down decision on them spot. I told them, heck no. Owner called me back and said he liked me because we had a lot in common. Called me "slick". Glad we were on the phone so I couldn't punch him.
Thank you for this video! We live in the Boise Idaho area and had this exact pressure sale happen to us. We did not make a decision as it’s a big one to make and we will not be pressured for that amount of money. This video shows up on my feed today and I’m thankful for the tips! Thank you!
This video was 100% accurate, at least in my experience this week. I’m in Northern Virginia and I’ve been researching windows. Finally, we’re in a position where we are ready to call companies and commit to a product; however, like every invested homeowner, I called multiple companies including some big ones, Anderson, Thompson Creek, Window Nation and others. You mirrored every single one of their sales pitch. Probably one of the most honest videos I’ve seen. Thanks for sharing this with the community!
Thank you for watching and your comment. Congratulations on avoiding the traps.
I am in Central Virginia (Richmond) thinking the same way, did you find a good choice to share?
I'm in Northern Virginia too and we're researching as well. Who did you end up going with?
OMG, I should have done my due diligence with you first, Jeff. The pushy sales person was so good in her sales tactics that I signed the contract without giving me at least 1 day to think about it. I cancelled the contract the next day by voicemail message and email to the Design Consultant. No response from her after 9 hours of waiting for confirmation. I called the Customer Care Team and let them know what happened and he said he’ll relay my message to his supervisor. Guess what I got a call from her within minutes of my call to the rep. Her supervisor talked to her and said they can put my order on hold. That should have happened yesterday when I was begging for just 1 day to think about it. I said NO please cancel the contract. 😮 Wow, this is a great video, a million 🙏 thanks.RbA should retrain their sales people to listen to what their Customers want and Not what they want to happen. They have a great product and they’re going to lose customers because of the manipulative way they handle and treat their customers. For all I know RbA probably don’t care and maybe encourage this kind of behavior, I hope I am wrong.
I'm so glad you were able to cancel your contract. I have talked to many people who work for them and they are trained to intentionally do their very best to manipulate you into buying on the spot. They can get very aggressive if you don't. I just don't understand it.
If you're looking for a great window company near you that does things the way we do them, please check out JeffsList.com
I just watched the single versus double hung video too, you are one of my favourite people. I wish you had a shop here in Canada
Thanks for watching!
Thanks!🙏 really saved me
Overall an excellent presentation. Transparency in the window replacement industry (pun intended). Thank you!
Hahahaha... Thank you for watching!
Wow, thank you!! 🪟 ❤
Jeff, thank you for your great communication skills. I wish every salesman would go to you to learn how to speak with us consumers.
Thank you for watching!
@Hello Rob how are you doing
I used to be a one call closer. I did it for a couple of years but never liked it. Taught me a lot of useful information when I need something.
Great video. Thanks for helping the consumers know what to expect and how to handle this situation.
Anita, thank you for watching and your comment.
After I kicked out my high pressure window salesguy, he then called me from the gas station trying to get me to let him back in my home. I said "no". Then I had a follow-up person call me to try to schedule an appointment. I said "no" and went with a company that charged me a quarter of the cost they originally quoted me. $27K was freakin' crazy. My replacement windows are now $3.2K with no financing, and no tricks.
Great video. I live in Mi and have been getting estimates for replacement windows and have gotten some of these sales tactics. I send them away and don’t answer their calls after that. Such a frustrating process.
I agree
I live in Michigan too and have had the same experience. It's awful! It's even worse when you're a woman. They become condescending when they realize you aren't going to buy.
Loved the comment about the amount of glass vs surround and the pictures to show examples. I hadn't considered that at all and now I feel like I know what I'm looking for.
Great! I'm glad that helps. Fyi, if you are looking for a great window company near you, check out a website I've developed to help people find good window companies all over the country.
JeffsList.com
Wow, I just went through mistakes 3,4, & 5 today with a reputable national brand. I flat out told them that the today only pricing reflected very poorly on their company, and we didn’t bite. They said to expect follow up calls from their “manager” if they don’t hear from us. (The rehash manager?). Glad I found your channel. While I rarely fall for these techniques, having done contract management for many years, there is always a new angle. I wasn’t aware of the scenario around zero percent financing. Going to watch for that in the future. My opinion of this national brand of windows went down quite a bit today.
I'm glad you discovered our channel before it was too late. I hope this information is helpful.
I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com
Omg, I'm in nw IN and just had this exact experience yesterday with a company called Window Nation. Glad I followed my instincts and said no...but the salesperson wasn't happy.
Good for you!
I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com
Love it! Jeff is talking about Renewal by Andersen! You can get better windows at a lower cost like Marvin Essential or Pella Impervia. Marvin Essential is a better window between all 3.
I just had Marvin triple casement installed last week in my kitchen. We did the built in hidden screens and love them so far.
Trying to figure out which marvin window to go with to replace our 2 garage windows that face the front of the house.
The rest of our house currently have builder grade 26yo Andersen windows.
As a window salesman I really appreciate this video. I try to provide as much information to the customer so they can make a educated decision though it seems like I get more resistance to customers making their own decision.
Good point
Sales rep in NY here. You have to learn to not 'over inform.' In doing so....you are giving that prospect ample reason to step back and start doing boat loads of research to confirm your counsel. It's a delicate line that took me a few years to master, but two bits of advice.....talk a LOT less than you do, and LISTEN a whole lot more. Even if you feel you don't speak too much....you do. I guarantee it. Let them ramble. Don't correct them along the way. When they wear themselves out, pause, and offer a recap to their comments. "So, Mrs. Smith, if I understand you correctly, is it fair to say you are AS interested in the beauty of a new window as you are in its energy performance? Have I got that right?" Consolidate and confirm. "Oh, that's good....let me show you window that satisfies both of your primary concerns." That's a method I've managed to hone. It works.
Thank you for sharing.
So appreciate you imparting this information to all. Incredibly sad that we need to have a guard up for big purchases like this. If only everybody was fair and honest like you! Thanks for the reminder that some kindness still exists.
Thanks for watching and your comment.
This man is doing the lords work with his info! MVP
Thanks for watching
Thanks Jeff, I got Anderson come out next week. Thanks for informing me before they get here.
Funny I just had them over and it made me laugh to know that this guy was on point about sales people and their angle!
Thank you for watching
@@HoustonWindowExperts Hey Jeff, can you recommend window dealers in the Orlando area? So glad the wife stopped me from signing the 100k window installation that came out to $77k with all the discounts.
@@Desafinado30 If I may ask, how big is your house, and how many windows are involved to add up to USD77k ?
More and more I want to find a decent manufacturer or distributor who will sell direct to me, so I can DIY the install of our paltry dozen windows.
@@kevinm9174 The price I was quoted very recently was for the renewal by anderson composite- fibrex windows with the in-between the glass grilles. Have to say though. there are many variables in determining a price for your windows such as size, materials, grille, home location, etc. I think the best you can do is to research a few highly rated window stores in your area and get a few quotes.
i was a window salesman for a bit and i hated it. I rented an apartment, how is a guy like that supposed to talk to home owners about a product i dont personally worry about or work on. it was a paycheck to me, really.
If you don’t believe what you are selling, you won’t do well. Unless you are some sort of sociopath lol 😂
Me and my business partner have a US-based marketing company, with a call center in Venezuela; for three years we have given leads to windows companies and everything this man is saying is the pure truth... our client companies are just the way he described. They require all homeowners to be there and if the rep arrives and one party is missing, they won't give the free quote. They offer nonsense fake promotions like "end-of-the-year"or whatever. They do have a rehash department with an area manager to lower the price... Everything is true.
I wish you much success in your ethical business, Sir.
Thanks for watching and your comment. I wish you the best.
I'm in SF, CA area and wish that your company was here! We're wanting to start our window project and it's overwhelming. Do you know anyone good folk out here?
Yes we do. Please email our office, they have a list of great window companies in your area.
info@houstonwindowexperts.com
If I ever get windows,I’m buying from you. I had the same bitter sales experience with solar companies, as if the sun is going to shine less brighter after midnight
Exactly! Check out JeffsList.com
Great informative videos. I wish there was a window company likes yours in Ohio. All of our local companies sell one brand of window, always vinyl or composite, with limited option.
Thank you for watching and your question. Just so you know, I have created a website with a list of great window dealers all around the country. You might be able to find someone on there that does a great job in your area.
JeffsList.com
Comet Glass in Cleveland is good
Thanks! I have dealt with so many of these tactics on pretty much any home improvement project (gutters, roof, siding, etc) and have learned to walk away when these tactics start coming up. Thanks for sharing such an honest perspective!
Good for you!
❤THANK YOU!!! I watched this video earlier today right before my window appointment at my home👀 THE SALESMAN DID *EXACTLY* WHAT YOU SAID! 😅I was prepared because of this video!!!! Thank you sir!
Awesome
Great info and sincerlity. I live in the smokey mountains and need a place like you. Any referral?
Exactly what you have explained just happened to my wife and I,we fell for it but canceled the next morning. I wish I would had seen your video before the meeting.Thanks
Hey, at least you had time to cancel the order. Good job 👍
Hi Jeff, you're a great teacher! We're in the 3 day window(!) w/RbA, having signed a contract. Spent a fairly restless night pondering the huge debt we are signing up for. We are nearing retirement and what we sought as more of a consultation has become a potential scary reality. Considering canceling and beginning again with great pause. Thank you again for your insights; may have to move to Houston 😀!
I would cancel that immediately! Think about it this way. You can always call them back and start all over. Why don't you cancel, take a moment to look around and see what other options you have, and then make a final decision. That's exactly what they were hoping you would not do.
I do get a lot of requests for window companies all over the country. I do happen to know quite a few great window companies and to help my viewers I've actually started a website. Maybe we know someone near you? Please check out JeffsList.com
Hi Jeff, I appreciate your response. I did sign up for your recommendation list. We are in a somewhat rural area and options are a bit limited for window companies and installers. We do have the Home Depot and Lowes and I am handy myself. It does take a minute to think these things through.
I think it's a good thing to not rush this decision. You'll have to live with these windows for many years to come. Getting the right window, the right installer, and an affordable price, are key to having a happy homeowner!
@@HoustonWindowExperts Jeff, just sent out the notice of cancelation enumerating some of our concerns. It's going to be a better night sleep tonight! Again, thanks so much!
I am very happy for you! You can now expect a manager to call you and try to talk to you back into it. Hold your ground.
Do you know any good companies in New Jersey??
This video was great!!!!
I also need a good company in New Jersey, preferably Monmouth County.
I own a damage restoration company WA and I just started building my very first home. Scumbag sales tactics used by scumbag sales people are in every industry especially today more than ever. They increase the price 300% then give the customer some bs holiday discount that drops it down to 200% and then give the customer a "additional only now while I am here" discount that drops it to 150% and at the end of the day the customer who falls for their bs still overpays 50%. Do your homework, take rough measurements and educate yourself on the window types you have and what you want instead if you want to change the style, then go to a reputable window store with all that information and get a price, when you like the window style and price you can then request that they come and do a final window measurement before the order goes in to the manufacturer. At the end of the day you have avoided scumbags, saved time, money and your nerves. You have the money and you should be in control with anything that you want to buy and don't let someone else make you think you are not, if they try to tell you otherwise, tell them to take a hike because you are wasting your time.
Agreed 👍
Whoa i would really feel comfortable buying my windows from your business if you were here in Jacksonville Florida. I'm shopping around for windows for my home and I've never shopped around for home window's. I'm going in blind to this. I'm looking for window's that keep out noise and are reasonable in price. I'm on a fixed income of 25k a year and I do have EXCELLENT CREDIT. My window's are so bad that I can smell grass in my house when my neighbor cuts his yard😀 and I can hear every word they say when they're talking outside😊. I had my home built in 1999 and it's time for new ones. Great video and very informative.
I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com
Just had a salesman here with a sample like that thick frame you showed. And tinted dark as night. No thanks sir! Glad I saw this first btw
Thank you for watching!
I just had my first window sales presentation a few days ago. When he gave me the “today only” pricing line I told him that was a garbage sales tactic and I kicked him out. I know enough that if they aren’t giving you time to research and think it over they are worried you will find out something they don’t want you to find out.
Exactly, thanks for watching.
Admit it, you bought those windows lol 😂. No one really kicks these guys out like they said.
Google is not research 😂😂😂
Thank you so much. I just learned a lot about the process of purchasing windows. It’s so weird that you mentioned $10k. My guy told me $104k before the discount and then brought it down a little over $64k. Thank you again. Raleigh North Carolina
Thank you for watching
There on drugs i could see on a million dollar home. Witch you may have mines massive with a shit ton of massive triple pain windows 2 failed im nervous to see the cost for new.
Great video. I need to replace my windows in my house in Washington state and this was the first vid I've watched. Now I'm prepared to venture forth and find somewhere to buy windows. I knows it's going to be expensive because I have many very large windows. I wish your showroom was up here instead of in Texas.
Thank you for watching and your comment. I wish you the very best on this adventure! I get so many people asking me if I know a great window company in their area, so I started a website where I have a list of a lot of great window companies. We may have somebody near you, I'm not sure. You can go and check it out if you would like. Go to JeffsList.com
(in my area) I Definitely made the mistake of the chunky frames.
Made the mistake of a sliding window and door that have no noise reduction properties.
made the mistake of awning windows that bow in the middle on a hot day and let the noise in.
made the mistake of retractible flyscreens on the inside, trapping the bugs on the inside of the house.
made the mistake of installers that use chinese fabrication. delays, delays
made the mistake of deadlock windows and doors that need a key on the inside, and that key has to be vertical or it wont lock from the outside, or you cant get in either if twisted.
made the mistake of installers that dont have employees, so cant control their installation quality
made the mistake of upvc that cost as much as a new car, and will probably last as long.
the only thing I love is the new day night honeycomb curtains mounted inside the reveals, I would have their babies if it were possible.
Wow... Sorry to hear about that!
Amazing way to explain when you have great knowledge and experience, I will buy a house in one month, I have not money yet buy I need to buy at least 35 windows. Thanks
Thank you for watching and your comment. When you get ready to buy Windows for your house, please go and check out JeffsList.com.
Jeff, do you have a window for the south suburbs of Illinois. Looking to replace our windows in spring. Thank you,
Same here. I have a home with 1949 original windows and not sure what kind of window I should get for the Chicago cold.
Hi Jeff! Same here. I just stumbled across your video and I'm looking to replace several windows in the south suburbs of Illinois. I just had a company that I thought may work out but when they quoted me 25k plus for gutter replacement, I showed them the door and a body part.
Lol
Wow! I'm so glad I watched this video. I'm in Louisiana and I'm still going through companies to find the best one to replace my windows since Hurricane Ida. Sears came yesterday and Home Max is coming today. Window World came 2 weeks ago. Thank you
I'd for sure avoid Window World. They are cheap but you'll end up with a cheap product and installation.
Thanks for the information. Can you recommend a company in Atlanta GA?
I'm in Atlanta and Champion used these same tactics with me last night.
Thank you for watching. Please contact our office, they have names of window companies all over the country that do a great job. I think we have someone in your area.
info@houstonwindowexperts.com
I live in Hawaii!! 🤦🏽♀️🤦🏽♀️🤦🏽♀️ so expensive. Hope to one day buy in Texas. The state that still has freedom. 🤩
Come on over!
I just went through the exact experience Jeff was talking about with a quote from Renewal by Anderson in Salt Lake. First a big quote, followed by a special deal, followed by a buy today discount . . . and the quote was still twice what I found through and independent contractor and Home Depot for the exact same product! Then I kept getting calls from A/R (that I didn't take), no doubt to offer additional discounts.
They're so predictable! My advice to anybody who really does want to buy their window would be to hold off and negotiate because their price will only continue to go down the longer you wait. Or, better yet, get a great window company to begin with and get it over with.
I created a website with a list of great window companies to help people find someone that's good in their area. If you're still looking for a window company you should check out JeffsList.com
Home Depot Really?? No matter how great a window it’s a bad window with their installation!
@@robertwasinger8193 It would be my contractor on the installation, buying Anderson through HD. But, can ALL installers working with HD be bad? How should one go about assessing the skill level of an installer prior to hiring them?
Most window salesmen I’ve met (including Renewal by Anderson) have delivered the same pitch. It’s pitiful because we were genuinely interested in installing new windows but have stalled this project because we don’t know who to trust :(
Can you tell us if you know any good companies that do good installation in the SF Bay Area (particularly Fremont, CA)?
Thank you for watching! I totally feel your pain! Please contact our office, we have a list of companies that we know and recommend all over the country. I believe we do have someone in your area. Please send us an email. Info@houstonwindowexperts.com
@Harpreet Bhatia Hi, did you choose a window brand and installer? I'm also from the Bay Area (San Jose) and looking to replace my windows. Thanks!
Hi, you should check out our list of good window companies around the country. Visit JeffsList.com to see if we know anyone near you.
Jeff
Would you please tell me what is the best patio door and window brands for senior
I don't know if anyone who makes Windows specifically catered towards a age group. There are many different options available from all manufacturers. Remember, the most important thing is going to be to find a great window company first. Have you found a great window company yet?
We operate in Houston and the Dallas/Ft Worth area. However, we have great relationships with so many wonderful window dealers all over the. Country.
I started a website where you can see if we have a trusted window company in your area.
Perhaps I can point you in the right direction?
Check out TheWindowExperts.com for a dealer near you!
All the best!
Jeff
Hello Jeff!! Thank you so much for this video!! I just experienced the same- a 90 min presentation that actually took 3 hours, and the pressure to make the decision “today” to get the discount. I fell for it, but after watching your video, I cancelled it.
By any chance do you work in South Florida? Or could you recommend a good company? Thank you in advance.
Thank you for watching and for your comment. I'm so glad you caught this video just in time. Yes, we have a list of great window companies who will treat you fairly all over the country. Why don't you please go and check out JeffsList.com
Jeff, you make me want to move from California to Texas and buy a home in Houston that needs windows.
C'mon down! By the way, if you're looking for a great window company near you, check out JeffsList.com
Jeff, thanks so much for your videos, they're very informative. I'm in S.E. Michigan and I'm looking at replacing windows with Renewal by Andersen Fibrex 100 series. Do you happen to know if Fibrex windows should be installed by Renewal by Andersen or a 3rd party contractor? Are there any good installers in SE Michigan that you're aware of? Thanks!
Thank you for watching. The product that's made for renewal by Andersen is very similar, but not identical, to the other Andersen fibrex products. Due to some arrangements, there is an exclusivity for the renewal product. If you're going to buy the renewal version of fibrex then you must use their installer. Before you make the final purchase, I would suggest checking into the Pella Impervia also.
Jeff we are in Michigan getting ready to build a home oh how I wish you were my window salesman my husband Joel and I have watched a few of your videos and we feel like your a wealth of information! Thank you
Thank you for watching! I'm actually from the Grand rapids area originally. What part of the state are you in? Maybe I know someone.
@@HoustonWindowExperts we live in Howell ( Livingston county ) We just bought my family farm 30 acres we raised the Howell melons since 1934 we are building a ranch my husband is an excavator by trade and loves to work with wood so he bought a mill and we are going to go with a rustic timber’s style anyway he said if you load up a semi with the windows and install them he would be honored to buy then from you lol seriously though I have been a realtor for 33 yrs and you have the sales thing down ! when we watch your videos we feel like we know and totally trust you! We are leaning toward Windsor wood / aluminum casement if we can find them
Please email our office, we may be able to help you locate someone near you. info@houstonwindowexperts.com
I have put $1200 for my covered patio lots of surplus material almost finished but 😢
10 single casement windows looking
At $5000
Yikes. Windows are a big portion of any project's budget.
Your words are so true. Almost fell for all 5!
Found a company and person I trusted and saved a lot of money!
That's great! Thank you for watching
Currently in the market for windows and your video is awesome a local company offered me wincore 5400 that I had to do some research about and the 3 hour long company offered me from what he said the best windows in the world for double the price it’s crazy how the companies are out to get you if you don’t know what you are doing
I'm glad you didn't fall into that trap.
I appreciate that you made this and other videos to help me navigate this highly confusing process of buying impact windows in Florida.
Thank you for watching and your comment!
OMG Anderson Windows have these high-pressure young guys selling at our Famers Market. They are horrible. I would not buy Anderson windows because of their salespeople.
Awesome info thank you
Thank you so much, everything you mentioned about the buyer and the salesman, fits my yesterdays experience. awesome guy (salesman), but not a great deal $$$$
I'm glad I could help
See the screens before purchase. Like in your showroom, my seller didn’t have the screens on the display windows. The windows I purchased were fine but the screens were poorly designed and made cheaply. The were also somewhat custom so difficult to replace.
Great advice
wealth of information..thank you
You're welcome.
I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com
Oh gosh 😳 I’m actually meeting anderson renewal tomorrow and they want the wife there 😂
Yikes!
We already met with them hahaha!! I still have my old windows. We gave up after 2 three hour demonstrations!!!
Yikes!
They told us the same thing! I canceled.
Great...I just had them call thud morning and set up our first quote for Tuesday. Sigh...I definitely won't fall for sales talk. If I don't want to buy that's a strong no for me if they're pushy!
Went to a Home & Garden Show in Tulsa. Signed up for RbA to come out and give me a quote on replacing the windows encased in brick. A couple days before the appointment a receptionist called to verify appointment, and sure enough she kept asking if both home owners would be present even after I specifically told her that I make the decision on home repair/maintenance. I just cancelled the appointment. I sensed the attempted pressure sales tactics immediately.
Lucky you!
I wish I lived in Houston; I'd be buying my windows from you Jeff! Thanks for the video.
I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com
Same thing happened to me with Champion windows a few years ago. I didn't bite. Just like a car salesman....if you push me, I'll walk right out the door and drive 500 miles to another dealership to get a better deal. Been there, done that and saved thousands.
Good for you!
Great video- you’re so right: it is confusing.
Thank you for watching
I am in BC Canada and found your video very informative. I am in the market for new windows and this information really helped
Great, I am glad this has been helpful. If you're looking for some more options in your area, I've created a website where you can find some recommended dealers that might be of service to you. Check it out.
JeffsList.com
Thank you for this video! We almost fell for the Renewal by Andersen con job! After watching this video and others, we canceled the appointment! Still researching options in our Central Coast area if CA.
I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com
Great show, looking to help my son with his replacment windows. So today I put some information in and about 10 minutes later, like magic, the phone rings it’s a window lady. I tell her what I’m doing to help my son and then she tells me your son will have to be there just like you said they want everybody at the first meeting so you can’t say well I have to ask my spouse.
had a roofing company use the same tactics and had to do the three day law and cancel the contract...
Why not just say you didn't want to buy instead of those guys relying on their comming money coming to them but you canceled and their lives and families were affected?
You're the worst