ZOSI Security System - How to upgrade your DVR ?
ฝัง
- เผยแพร่เมื่อ 21 ต.ค. 2024
- Please refer to this video to upgrade your ZOSI DVR security system.
Befor upgrading your DVR, please check out your DVR model, it's on the label under the DVR.
⚡From here to download your DVR Model upgrade file and please make sure you do follow the instructions to upgrade your DVR step by step:
support.zosite...
Take DVR model: ZR08FN/08FM for example, please
Note:
A. If there is "HW Version" on your DVR label, please use this upgrade file to upgrade your DVR.
B. If your DVR's label is lost, please go to DVR's Main Menu - Information - System to take a
photo to us, we will send the correct upgrade file to you.
The below is the detail steps to upgrade the DVR:
(1). You needn't open the upgrade file, please directly download the upgrade file and save it to your U-disk.
(Please save the upgrade file rootfs-3521a in the root directory, not save it under
any other folders.)
Note: It is better to use a 16GB or smaller flash drive with a Fat32 format.
Do not use MICROSOFT EDGE when you do the download, it makes the file to a text file, so the device can't read a text file.
(2). The file's name should be rootfs-3521a, can not be have any changes,
if the file's name change to rootfs-3521a(1), the upgrade will be failed.
(3). ⚡Before starting to upgrade, please unplug the power supply and mouse,
then plug the U-disk into the DVR's back USB ports, and plug the power supply.⚡
(4). It can upgrade automatically as long as it has electricity, the upgrade process need
to last several minutes, please be patient.
After upgraded, Please plug the mouse and go to the DVR’s main menu - information - System to check the version.
If the upgrade was failed, we suggest you change another U-disk or USB port to try.
Please don't worry, if this can't help you, please feel free to contact us.
⚡Relative Artices:
●Before Installing your Zosi System
Link:supports.zosit...
●How to Connect your Zosi DVR / NVR to your Zosi Smart Account ?
Link: supports.zosit...
●How to connect your DVR/NVR through Zosi Smart APP
Link: supports.zosit...
●How to set the screen display on DVR / NVR?
Link:supports.zosit...
●How to reset TVI DVR/ POE NVR / Wireless NVR (ZSWNVK-H) System when you forgot the password?
Link: supports.zosit...
_______________
ZOSI official website: www.zositech.com/
⚡For Technical Support:
Website: www.zositech.c...
E-Mail: service@zositech.com
Facebook: Page @ZosiTechnology ---Send Message
Facebokk Group: ZOSI Technology
Messenger: m.me/ZosiTechnology
⭐ Go subscribe to our channel - / @zositechnology
⭐ Find us on Facebook - / zositechnology
⭐ Follow us on Twitter - / zosi_technology
⭐ Search us on Instagram - / zositechnology
![ZOSI Security System - [Review] 8CH 5MP PoE H. 265+ NVR System Quick Setup and Configuration](http://i.ytimg.com/vi/U44FuDeVmTI/mqdefault.jpg)
![ZOSI Security System - [Review] 8CH 5MP PoE H. 265+ NVR System Quick Setup and Configuration](/img/tr.png)
*We purchased this after moving, and previously had a spotlight **Newest.Technology** cam with solar power. The wired pro cam has much better light (about the same as a bright porch light), and the image is significantly more clear with much better details.*
😊
I have a zosi dvr(ZR08FN with HW model so used rootfs-3521a as suggested by website(jeremy)) but after trying to upgrade the firmware for the dvr, the dvr is now stuck in the zosi flash screen loop, do you know how to solve this issue? I used a 2gb usb format fat32 as suggested. I have created a ticket for zosi and waiting for response.
Same, were you able to fix it/find a solution? I created a ticket as well, but no response.
Did they fix this? I got this now
I also have same issue. Is there a solution?
I just bricked mine running an update. Support is not responding. I'm going to need a proper firmware to roll this thing back. What a piece of garbage.
My Zosi DVR connects to the Ethernet network for a few hours and then disconnects and does not reconnect unless I turn it off and on manually, but it comes back and the same thing happens, do you know why that happens?
Hi
Sorry for the inconvenience caused to you.
Please provide the model of your video recorder and the version of the system.
If there is another network cable, you can try to change the network cable.
Please go to the main menu > setup > network and click the option "obtain the ip address automatically" at first and then click "test" to check if it is showing ok below.
Then, please go to the main menu - setup - basic - date and time to click the option "sync the time" at first and finally click the option "update now" to check if there is a message "successfully" popping up down there.
I have a ZR08AR do you have the download link my dvr is stuck on system initialization…
Hi
Thank you for your message. Sorry for the late response.
1) Please plug the power supply of the recorder and replug it after 5 minutes.
2) It maybe that the system is unable to start due to insufficient power supply. - Please change another working power supply 12V 2A to connect the system to try or change other sockets .
3) If there is an internal hard disk in the system, the hard disk has bad sectors may also cause this problem. - Please disassemble the rear cover of the DVR / NVR system and unplug the date wire and power wire of the hard drive to try.
You can refer to this video：th-cam.com/video/eqWZGl2-clM/w-d-xo.html
Waiting for your reply.
Best regards,
ZOSI
By the responses here it sounds like it is riddled with issues.
Hello, I have already done the procedure for my model, which is a ZR08JP. But it remains the same, it remains in "system initialization". I downloaded the link to the most recent update file that zosi ordered, but it remains the same. Can you help me please?
Hello
Please try to unplug all cables from the system and plug them back in after five minutes.
What is the latest version you downloaded? Did you unplug the mouse during the upgrade process?
@@ZosiTechnology Hi, the first upgrade I did was to 1.7.4 and it didn't work. Then I upgraded to 1.6.5 and it worked, when I tried to change the language to Portuguese the screen went completely black. Since then I haven't been able to do it anymore and it doesn't go beyond "System Initialization". I don't know what to do anymore.
Hello
We are sorry for the inconvenience.
Please try to download 1.7.4 again, because 1.6.5 is too old and may cause hardware problems.
You can refer to the following upgrade link to try to upgrade again, and you can try to change another USB port.
supports.zositech.com/hc/en-us/articles/9317270113177-ZR08JP-Wireless-NVR-V1-7-4-Upgrade-File-rootfs-3536dv100-ZSWNVK-J820XX-ZSWNVK-J830XX
If you still cannot upgrade successfully, please use the following contact information to seek our help, we will try our best to solve the problem for you.
zosi Our Whatsapp: +1 18675610152
Our Facebook: facebook.com/ZosiTechnology/
Tel:+086-0756-683-2798
I have a ZR08FM. I downloaded the rootfs-3521a update file. My usb flash drive is 14 GB and was formatted with FAT32 prior to downloading the file. The file is in the root directory. I have tried unplugging the mouse, plugging the mouse in, neither works. If I leave the USB in, it just shows "Updating" before going to the boot screen where "ZOSI" is displayed, and after a minute or two, reboots. If I remove the flash drive, it goes to the boot screen, hangs for a minute on the boot screen, then reboots.
Hi, did you try it with another USB?
@@ZosiTechnology I seem to have killed it......update failed. lost camera grid......thank you for nothing.
I bought my Zosi ZR08FN in 2019. I installed the rootfs-3521a update today and when it finished, I got the Zosi splash screen and then the TV (connected via HDMI) went dark. I cycled power on the DVR, re-ran the update on all three USB ports and even reformatted the (FAT32) USB and tried again. Then I did the same thing with a new 120mb (FAT32) flash drive. I can see the cameras on my PC and my Android phone, but not on the TV. I tested the HDMI cable with my PC and it checks good. I connected a VGA monitor and that works but it still does not work on HDMI. How can I get the screens back on the HDMI TV???
UPDATE. The problem is resolved. The DVR has four resolution options in the Basic>System menu. The upgrade defaulted to 1024x768 and was incompatible with my TV, causing it to go dark. I connected a VGA monitor to the DVR and changed it to the highest resolution option, 1920x1080, and now it works. BTW, that is the only option that works with my TV. After the upgrade the screen is much sharper and it seems to have reduced the mouse lag.
There may be a problem with the HDMI interface.
@@ZosiTechnology Obviously; but how do I fix it? It worked fine before I installed the update.
Generally speaking, upgrading the firmware of the system will not affect the HDMI interface of the DVR.
@@ZosiTechnology Then please explain why it worked for four years and the moment the update was installed it quit working.
You can also contact us via our support email: service@zositech.com We'd be happy to discuss with you how to resolve this issue.
Does this work for ZR08RP ? My system is basically useless with the "only one user allowed to playback" error constantly coming up.
Please restart your recorder to check.
Hello, recently attempted an update on a ZR08BN. Also getting a bootloop issue. I have tried serveral flash drives from various mfg. all formated to Fat32 and just getting a bootloop. I put in a support ticket 8 hours ago now and have not heard back as of yet. Was preparing to purchase a second one to setup in in-laws house but really starting to regtet my first purchase. Please fix this!
Hi Tad, sorry for the inconvenience caused by delayed reply because of the time difference. Did you download the upgrade file and follow the instruction from this link: support.zositech.com/hc/en-us/articles/360037510892-08BN-M-1-6-1-V01-1P2G-02-T
Note that ⚡Before starting to upgrade, please unplug the power supply and mouse,
then plug the U-disk into the DVR's back USB ports, and plug the power supply.⚡
Greetings!....When trying to format my hard disk it keeps stopping at 90%... My recorder isn't working anymore and I have no clue what to do next. I emailed zosi 2 days ago and still nothing? Please help!
Please switch another working 12V power supply to connect the DVR / NVR system to try. And please disassemble the rear cover of the DVR/NVR to re-connect the hard drive.
I formatted my USB pen drive Fat 22 after copied downloaded file to pen drive... And what next
Hello
The following are some specific operations and attention details during the upgrade process.
1 Download the upgrade file on the computer.
2 Copy the file into the 2.0 U-disk formatted in FAT32
3 Plug the 2.0 U-disk into the system, and reboot the system.
4 The upgrade process runs itself automatically.
Note: The mouse and U disk cannot be used at the same time.
Insert the USB flash drive first, then the HDMI or VGA cable, and finally the power supply of the box.
The upgrade takes a while. Only after the upgrade is successful, unplug the USB flash drive and insert the mouse.
The upgraded password needs to be reset.
Hello does the model ZR04JB/10 has an upgrade ?
Any questions can feel free to contact our Support Email address: service@zositech.com
My dvr cannot connect to tv. I use hdmi cable. Please help. Thanks
Can you please provide us some pictures about what the DVR show? You also can contact us via our support email address: service@zositech.com
I upgrade mine and still looping on the first screen
I have a Zosi ZRO8AN dvr and downloaded the update it calls for. Copied it onto my usb and plugged it in my dvr. Booted the DVR up and it said *Upgrading* so far so good but it never reboots like the video says it should. What went wrong?
Can you please provide us some pictures let us to check? You can contact us via our support email address: service@zositech.com
Hello, I already performed the procedure for my model, it is a ZR08JP. but it's still the same, it stays in "system initialization" if you could help me please, the file I downloaded was rootfs-3536dv100
Hi. If your recorder model is ZR08JP, you can follow the steps in this link: supports.zositech.com/hc/en-us/articles/4417252006285-ZR08JP-Wireless-NVR-V1-6-5-Upgrade-File-rootfs-3536dv100-ZSWNVK-J820XX-ZSWNVK-J830XX-
Hello, I also have the same problem, I did everything correctly and it is in "system initialization". Can you please help?
I am having the same problem I dud everything correctly and I am getting initialization notifications
Hi
Thank you for your message. Sorry for the late response.
1) Please plug the power supply of the recorder and replug it after 5 minutes.
2) It maybe that the system is unable to start due to insufficient power supply. - Please change another working power supply 12V 2A to connect the system to try or change other sockets .
3) If there is an internal hard disk in the system, the hard disk has bad sectors may also cause this problem. - Please disassemble the rear cover of the DVR / NVR system and unplug the date wire and power wire of the hard drive to try.
You can refer to this video：th-cam.com/video/eqWZGl2-clM/w-d-xo.html
Hi
Thank you for your message. Sorry for the late response.
1) Please plug the power supply of the recorder and replug it after 5 minutes.
2) It maybe that the system is unable to start due to insufficient power supply. - Please change another working power supply 12V 2A to connect the system to try or change other sockets .
3) If there is an internal hard disk in the system, the hard disk has bad sectors may also cause this problem. - Please disassemble the rear cover of the DVR / NVR system and unplug the date wire and power wire of the hard drive to try.
You can refer to this video：th-cam.com/video/eqWZGl2-clM/w-d-xo.html
can i use HDMI cable? I have no vga input on my tv.
You can use HDMI cable connect the DVR/NVR recorder box and tv.
Will this work on NVR?
Can you please tell us your device model?
I had just got a new ZR08PU System, And now it dose not look like my other one I just had ZR08JP. What or where can I get the firmware to make it look like my other NVR ZR08JP
Also is witch one is the newer system the ZR08PU or ZR08JP
Hello. ZR08PU is our fourth generation wireless camera system and ZR08JP is our second generation wireless camera system. If you have any questions please feel free to contact our support email address: service@zositech.com
@@ZosiTechnology Where can I get the Setup manual for ZR08PU
You can refer to this link: supports.zositech.com/hc/en-us/articles/4410874612365-Quick-Start-Guide-ZOSI-W4-Pro-ZSWNVK-U830XX-Wireless-Security-Camera-System
@@ZosiTechnology Thank you
😊😊
Please where I can Find the Firmware Upgrade for ZR08BN, thanks in advance.
You can follow the steps on this link: supports.zositech.com/hc/en-us/articles/360037510892-ZR08BN-and-ZR08BM-V1-6-1-Upgrade-File-rootfs-3520dv400-HW-Version-V01-1P2G-02-T-
Is it works on all dvr
I followed all the instructions and still upgrading stop and when back being stuck and system Initializing
It maybe that the system is unable to start due to insufficient power supply. - Please change another working power supply to connect the system to try.
I have tried five different power adapters with the correct voltage and amps
Please remove the hard disk from the DVR/NVR, and then re-upgrade the system to check. What is your device model? If we know your device model, we will provide you with the appropriate upgrade link. You can also contact us via our support email: service@zositech.com We'd be happy to discuss with you how to resolve this issue.
hello, my screen keeps looping from the Zosi white screen and again to the “Upgrading...” black screen. How can I fix this?
Hi Jasmin, what's your device model? Please review the upgrade steps in the description above. Please notice the "Note" and the comment and reply between me and eddie lucky maybe help you. Thank you!
Ya thanks for upgrade did ever thing u said now it just go black screen
Mine just beeps and tech support keeps telling me the same thing over and over just dont want to honor warranty
Sorry for the inconvenience caused. Where did you buy the system? If you can offer the order number to our customer survice team, it will be better for them to follow up your issue. And because of the pandemic, the transaation and logistics would be impacted. Thanks for your understanding and patience in advance.
i need firmware for ZR08DP Wireless NVR_V1.6.2
Hello, am I going to loose all the remote setting after making the upgrade? thanks.
Hi Daniel,Can you drop a meaasage to fb,Zosi Technology~Would you provide us your order number and model number?
Please note model number is right on your product panel and the order id is where you buy it.
And you can take some pics to us in order to check the problem.
I did everything this video said and now I am just in an intro screen. White screen with zosi across it with (professional security systems manufactured) under that. My model number is. ZR08BM PLEASE HELP ME THIS IS AN EMERGENCY.
Hi, did you download the latest upgrade file? Here's the latest file for ZR08BM: bit.ly/3e4670w
@@ZosiTechnology yes do you have any older files I can get cause that's not working and I tried multiple u disks and different USB ports and apparently one of them is not working any more cause the upgrade does not start. This is just faulty work.
@@ZosiTechnology is there an early software you can offer this one is trash. It crashed the system totally.
@@compassgroup3921 Yes, you can download the older files(although the name is the same, but it's the early file) here: support.zositech.com/hc/en-us/articles/360037510892-08BN-M-1-6-1-V01-1P2G-02-T
Mine just keeps looping from the intro to upgrade screen.
Can it upgrade successfully?
Mine keeps doing the same thing stuck on boot loop upgrading. ANY help Zosi Technology?
@@Crooked124u What kind of the drive flash do you use pls?do you try another drive pls?
@@ZosiTechnology I accidently pushed the upgrade button thinking it was the update. How can I reverse it?
@@foxgaming0547 Hi, could you please tell me the product model? It's on the label under the dvr. Or do you use the standalone ip camera?
I Have a smart 4 Security dvr but dvr system loss.how to upgraded my dvr
Sorry what do you mean the system loss?can you show me your system model number have a look pls?
Mine reboots constantly now. I added a fan and it would work for longer periods. That worked for a while now it's unusable. This processor gets very hot. Has no fan. I think the Motherboard is fried.
Hi Kelly, what's your system model? You can see it on the label under the DVR/NVR. Please contact our customer service on your online shopping platform or send an email at service@zositech.com, we'll locate your problem and provide solutions there, thanks!
I did everything this video said and now I am just in an intro screen. White screen with zosi across it with (professional security systems manufactured) under that. My model number is. ZR08FN10
Hi, did you download the file(08FN(M) V1.6.1 Upgrade file_rootfs-3521a) on your u-disk?
support.zositech.com/hc/en-us/articles/360020107051-08FN-M-V1-6-1-Upgrade-file-rootfs-3521a
Hola tengo un dvr PCBOX y el modelo es: pcb-dvr9016k pero no me sale nada
¿Me puede proporcionar su identificación de pedido y las imágenes en mi cuenta de fb? Zosi Technology
your website is down
We will fix it as soon as possible. You can also contact us via our support email: service@zositech.com
Tengo un roblema, le envie mensaje en fb y no he recibido respuesta
Hello, maybe someone has an upgrade to model ZR08QN / 20 thank you in advance
Hi, the model ZR08QN has no upgrade recently. You can see this latetest version here: support.zositech.com/hc/en-us/articles/115002728727-08QN-M-V1-2-1-Upgrade-file-rootfs-3521a-TVI-1080P
@@ZosiTechnology Thanks
Thank You my friend for help, everything works again - You are great
@@kazimierzstanczyk4733 You are welcome.
hi i have the same problem!
what is the problem of the dvr pls?
Greetings:
I don't feel like I should have to watch every youtube video about a particular item before I purchase it or do an upgrade, etc. But apparantly it's coming to that. I just did an upgrade (rootfs-3520dv400) to my ZOSI ZR08BM DVR. Now I am experiencing the same problem everyone else in this thread is experiencing. I purchased this unit from Amazon (Order #114-5148388-1183421).
Can you please help me get my unit back to working order. Everything was working great until I upgraded.
Hello. May I know that your display shows "system initializing"? It will be very appreciated if you can upload some screenshots or videos of the problem you met to us for reference. You can also contact us via our support email: service@zositech.com We'd be happy to discuss with you how to resolve this issue.
Hello, I have already done the procedure for my model, which is a ZR08JP. But it remains the same, it remains in "system initialization". I downloaded the link to the most recent update file that zosi ordered, but it remains the same. Can you help me please?
Hi
Sorry for the inconvenience caused to you.
If your nvr has been checked after replacing the power supply, plugging in and out the hard disk, and upgrading, the problem still persists.
Please contact us through the following methods.
If you have any problems, please let us know, it is our duty to help you !
zosi Our Whatsapp: +1-866-841-6932
Our Facebook: facebook.com/ZosiTechnology/
Tel:+1-866-841-6932
Hi does the model ZR08AN/00 has an upgrade?
Hi, this model has no upgrade recently. Here's the latest upgrade file: support.zositech.com/hc/en-us/articles/360001361292-ZR08AN-and-ZR08AM-V1-2-1-Upgrade-File-rootfs-3520dv300-2018-2-8-
hello, my screen keeps looping from the Zosi white screen and again to the “Upgrading...” black screen. How can I fix this
U ever figure yours out mine dose same thing now
Toss it in the trash. They won't help you now. Same thing happen to me after running the update they provided.
After hitting upgrade on my security system it just shows the zosi screen and keeps looping
Hi, can you offer the order ID and model number of item for me to check first? So that I can send you the corresponding upgrade file, thanks.
@@ZosiTechnology MN ZR08ZN HDD 1TB
Don't know my order number
Hi, thanks for your reply. Can you offer me your HW version as well?please go to DVR's Main Menu - Information - System to take a
photo to us. Can you send this picture to our facebook account: Zosi Technology, our tech will help you out.
@@ZosiTechnology I'm unable to access the main menu cause the dvr keeps restarting. It shows the Zosi name for 10 seconds then turns off before staring again.
@@ZosiTechnology HW.V:V01.1K2G.02.T