UPDATE: Shopify has now released my funds so like I said, all orders from the launch weekend will go out before the end of the week, and remaining orders will go out in the beginning of next week. 🧡💛
ONG what a nightmare issue! So sorry Shopify being a pain. Like you suggested, They should have verified this information well prior to taking your 1st payment.
***That is why you always start with a few orders online to work out the details before a big release, you always need a few order to see how things work and that you go through the whole process before people start ordering in masses and it is too late for you to correct or change. I am sorry that happened to you but I hope other people see this message so they prepare themselves when you have a business, it is 101 in the business world to test everything before going live to actual costumers.
@@gabbysoto04 girl, you left this comment on another place without looking that I already answered you? so let me leave my message on your first comment here too: "Oh I did that, I had a soft launch with 9 orders go through, I sent them out, Shopify sent me the payment, there was no snags whatsoever. So that's why I was surprised when they pulled this one week later haha (also of course I would never launch something I hadn't tried it, I honestly am surprised you think I'd do that haha)"
@@AngelicaNyqvist also, maybe Gabby isn’t lecturing you (bc it kinda looks a little like it?) maybe she is making this comment for other folks who may not be aware of how businesses should work?
The amount of support I have seen from other indie brands with singe has been truly so amazing, to see them step up to help you after you have been there for them son long. I love that! ❤
This is the good news I didn't know that I needed today. I LOVE that the brands you have been supporting are there to help you out as well. You are amazing Angie and we are all rooting for you. All the ❤ from Nashville
Omg thank you for responding to my question about the brand name! Makes total sense now and I absolutely love the story. And like I said, while I think your name definitely has value as far as commerce goes, I also think naming it after yourself is just so overplayed and the “easy” approach. Kudos for being more creative and thinking outside the box! 😊
I’m so sorry to hear about the negative experiences! I ordered my brushes early on launch day and have been incredibly impressed with the speed in filly and shipping my order. I try to support small business whenever I can and know that their processes tend to be slightly slower than larger companies, I am fine with waiting the extra few days or weeks knowing that I will be receiving a better product in the end! Thank you for your bravery in starting this new venture! I admire you!
Luckily, eyeshadow brushes are not insulin and everyone will survive. No one will be harmed in this delayed shipping. LOL I’m excited to get my brushes when you are able to get the out. I love the name singe. Very unique and very you.
I’m used to waiting for a month or more, because I never get my orders quickly here in Mexico, so don’t worry! You’re learning. I am patient.🙂😉💛 And I’m glad that you’ve received a ton of support from other brands!🙂
I'm so stoked other brands and their owners have been so supportive! Knowledge is something that should be shared and it certainly restores my faith in humanity a teensy bit! ♥
I can definitely appreciate how hard it can be to run a 1 person business online. Mine is nowhere near your size, I just sell the occasional set of dice on Etsy, but it's a similar situation where funds might not get transferred to you for a couple of weeks after the orders were made. But that little hit of joy when you make a sale and know that someone is going to love what you spent time making is worth it, and I hope you enjoy every moment of that 🔥
I like how you say "it's been a fascinating journey". You are a great example how to keep your cool in trying times. Your are such a great role model for our younger generations.
I am German and the way you pronounced "Schönbrunn" the first time was actually pretty spot on! The "sch" is pronouned like the "sh" in shake, for example :) I'ts a castle in Vienna, one of the biggest or maybe actually the biggest one in Austria ☺And thank you so much for giving so many insights into your brand and the whole process, it's super interesting!
I just got tears in my eyes when you talked about the indie makeup owners helping and talking you through some of your launch and behind-the-scenes stuff. I freaking LOVE that!! ❤
I know you felt that this eye look was off brand, but I think it’s stunning! I loved the colors in this palette, but I worried it was too much bold color for me to get much use out of. Your look here is a great option for those of us intimidated by color.
Your honesty and transparency is admirable!! I’m sorry you’re dealing with the Shopify horror show but I hope in the end customers understand (I know I do). In a world where everyone knows everything, I hope the negative from some is quieter in your head than the outpouring of support from all who love you. Sending good juju for everything with you and Singe Beauty.
I just love your channel. As I was watching you apply your lipstick I thought to myself, I really like that her face isn’t all fake, her cheeks aren’t bulging from filler injections, and her lips aren’t ready to explode from too much lip filler. I love that! The makeup you apply actually LOOKS like it would on everyone else’s face. Also, I love 70’s colors too! They make me feel so happy! I love everything 70’s 😊 🤎💛🧡
My brush set is currently out for delivery 😍 😃 I love that the Indie Beauty community has come together to help one another out, it makes me want to support them all that much more. I’m excited to see your brand go and where you take it. 💛
Congratulations Ang!! So glad you are transparent with your new project! I loved hearing about what you are going through and what it takes to bring a product to market!! I can't wait to get my brushes!! Love you and your channel!! Best of luck!
What a mess with shopify! I’m glad it’s moving forward, finally. I would love to try your brushes, and I surely will at some point! I can’t believe the picture of the boxes!!! Wow!!! You guys are so busy! I bet you’re dreaming of packing boxes!
Your customer service is so amazing! I'm so excited for you, and your brand. It's so nice to see other brands supporting you, as well. I really like this community.
I love US-mustard-yellow and I love berry colours, mixing the two in a matt formula is such a good look! Oh, and congratulations on your launch - it must've been both exciting and terrifying)) Wishing you all the success being a brand owner 💜
This made me tear up, so fucking happy for you. You deserve this and so much more. You’re the best Angi and we love you and will always support you!! ❤ I bought 3 brush sets recently so holding off for now, but wow is your set perfect! Love the colors and the shapes you chose. I will definitely try Singe out eventually. Can’t wait! 😊
I'm so sorry to hear this is happening... I am aware of starter problems but seriously the internet needs to get straight in between scammers and so called trusted financial platforms not properly coming through to say the least. Thanks for your hard work and updates! I've ordered on launch and look forward to getting my set on the mail :)
Thank you! Yeah I had no idea this could even happen, had I known I would have prepared differently haha. But at least now I know they are releasing my funds at midnight so I'll be printing labels all Thursday :D
I can't even begin to imagine how stressful all of that was. I'm almost positive I would have been rocking and crying in the corner somewhere. 😂😂 I'm so glad you were able to get it all lined out so you can start truly enjoying your success. I'm so excited to get my brushes tomorrow 🤗 It has really been wonderful seeing your favorite brands and friends post your brushes and congratulating you on Instagram and TH-cam! I'm so proud of you!!🎉🎉🎉
Shopify makes no sense!! They should have had you provide the documents at the onset of your account creation! The nerves! I appreciate your sharing your experience because so many times I see customers complaining about these small indie brands. Also watch out for scams Angie!!! I remember some stories other indie brands shared about how they got scammed by manufactures as well as. Y overseas customers who revert payment after getting the products. Congrats and we k ow you will be wowwing!!
I really like this video format where you do a GRWM and answer some of our questions. I hope you do this again soon! Like you, I have had some nightmare customer service experiences and disappointing interactions with other brands. I think those experiences will help you to be an even better brand owner because you have been on the receiving end. What doesn't kill us makes us stronger, right? Congratulations on the success of your launch! I am scheduled to recive my Singe brushes tomorrow and am so excited to use them! ❤
Birthing a Brand like Singe, must be a labor of love. Congratulations Angelica!! You are so smart and cool! You make the world a better place. Love the tutorial with your brushes. Love the price point. Well done!!
Dang I’m so sorry to hear about your multiple problems with the shipping company. Hopefully everything will flow more smoothly. Your brushes look amazing! I love this beautiful look!🥰🥰🥰
Your make up look turned out very beautiful and thank you for answering those questions. I really enjoyed hearing all about your new experiences that have been going on. I hope everything works out so that everyone especially you end with extreme happiness.🙂
I would expect that something like Shopify would do all that verification before they allowed a sale not after they’ve gotten the consumer’s money. What a bummer but glad it’s sorted. I got my brushes right away and they are gorgeous.
I’ve been waiting for you to start our own brand! You’re always giving the best advice for brands and for your subscribers - so this makes perfect sense for you! I’m so happy for you! Congratulations! ✨✨✨✨🧡💛🔥
Kiss of Life is in collab with Simone Simons who is a singer. Like Linda I am a fan. She literally has the voice of an angel. Thank you for using it! I’ve been wanting to get it 😍
I used to semi manage a small coffee shop that had a full line bakery attached. Freight companies are such a PITA. Same sort of things happened a lot to me. And, why does no one ever answer the phone?! I'm sorry you had to deal with all that stress.
❤Angie, I am really so happy for you! You really deserve all the success in the world. I am excited to see what you come up with and how your brand grows. You are loved in this community because you are so open and honest. That is so hard to come by these days. I pray many blessings over your company and personal life. Big hugs from South Africa 🌸🤗
The great news about having gone through all these complications is that your next launch is wayyy more likely to be less painful for you. Can't wait to see what's next:)
Me again. For a cheap gentle way to clean brushes is to use Baby Shampoo and a brush mitt or whatever you use. I also use warm, not hot water so the glues do not get loose in the Farell. Just wanted to add some tips for anyone new or not sure what a good method.
I just ordered the brushes. So very excited for you!! Also I LOVED that you didn't edit out your process. I am always interested in how long it actually takes you to get your amazing looks! Thank you.
My inner voice when i buy new brushes. New brushe coming in so i get new clean brushes. My dirty old brushes side eying me for ordering new instead of cleaning them XD Looking forward to getting to try this brushes and whatever you launch in the future :D
I’m so excited for my order to arrive. I felt so bad about messing up my order. On launch day. I talked about it in a video going up on Friday. I can happily say your customer service is perfect. And I’m so looking forward to playing with your brushes!! I appreciate you.
SO happy for you Angie! I’m not sure if I’m supposed to ask this, but have you considered adding makeup to your line? I love your videos and think it would be SUPER interesting and inspiring to see you make products!!!
formulating makeup and getting everything right, from scratch, takes a really really long time. at least if you don't want to do a private label formula :)
Wayne Goss is self funded. I wonder if he ran into issues, too. He slowly rolled out products. I like that actually. Each launch seems much more cohesive. Good luck to you. I ordered the brush set. Having more brushes that work for my hooded eyes is a good thing.
Your brushes look great, they are small which is important, I will wait till you sell them separately. Also, please be a brand that does not delete your back catalogue, especially your eyeshadow palettes I cannot wait to see! ❤🎉😊
I don't care if you're 'Not supposed to talk about it'. I like, appreciate, and support small indie brands that are transparent with issues, and even ask, "Hey, I've had an issue with your order come up. How would you like me to handle this- ChoiceA or ChoiceB?" and do so promptly. It shows it's not another cash grab among a sea of them, but a passion that they're sharing with fans. I've not watched you for very long, but from what I've seen, you're doing wonderfully lifting other creators up, your fans up, showcasing the good, the bad, and the 'meh' in a very positive manner. You are positive with how you present reviews/impressions, informing that you need many wears before a final review post, and you do so in a very fun way that is enjoyable to watch. You're also highlighting the progression of beauty and aging in a positive(Sheesh! Okay, how many times can I say 'positive' in one post?😹) light, not hiding natural creases, fine lines, how your skin changed when moving to a different climate. You're one of the few in this space I'd be comfortable sharing with my niece, whose journey having fun with makeup is relatively new, and needs positive role models that show the fails and the successes(and how you can make something work) instead of flighty TikTokers bombarding her with 'EVERYTHING IS THE BEST EVER! You need this!' sponsored sales posts hidden as semi-entertaining reviews. Anyway, thank you for sharing this journey, and I wish you all the success. I don't use many eye brushes because of my deep hoods, and I'm picky with face brushes, but when you have enough brush types to do "Make your own bundles", I look forward to curating a set for my train case.
So happy for you Angie. Went to your site to order the brushes but by the time I did the US $ conversion and added shipping, was going to be $103 Canadian. May still get them but was a bit of a sticker shock for what is really a reasonably priced product. I run into this a lot when ordering from the US. But I'm sure you'll sell out. Good Luck.
Omg Angelica!!!! I saw that glitttery highlight and bought immediately !!!! Yes giving me Edward Cullen vibes….first purchase from half magic beauty ❤ fingers crossed 🤞
Totally understand and can’t wait to try the brushes. I’ve also experienced the same issue with funds being withheld but still needing to ship first before they release the funds. A lot of times I wouldn’t even get the money until the shipments were delivered.
Congrats ANGIE 🎉 your possibilities are endless. Now that we are getting the best eye brushes will you be working on face brushes, this is mostly a hint not a question. I wish you the best in all your endeavors. 🥰
I just saw this and ordered your brush set. I’m looking forward to receiving them. No worries that it takes a little longer than expected. I think shipping companies have their own issues. Some are better than others. I love the name Singe. And the color looks gorgeous. Can’t wait to have my own set.
I'm so so excited for my brushes to arrive! They all look perfect for me, and the techniques I use for my 40 year old hooded and downturned eyes. No winged eyeliner here! I am a master of the "puppy eyeliner" however! Seriously tho. Can't. Wait!
🔥🔥🔥🔥🔥 Lovin this look you created for us! I will definitely be trying to create it on myself 😊❤. So happy for you and your Brand! Thank you for sharing how the process of launching your own brand has been for you. The details that you have shared are very important and I would have started crying too. The information Shopify requested should have been a requirement at the very beginning of the process. Your brushes are so so beautiful and I can't wait to see what you have in store for us in the future ❤! See you soon Gorgeous ❤!!!
Was super excited this afternoon cuz my Singe Beauty brushes arrived!!!! Wowee- first off, that was incredibly fast shipping. Secondly, the brushes are so pretty! I love the length too- very sleek. Now I can’t wait to do my eyeshadow tomorrow morning! Thank you!!!!
I am so happy for you with your new business. I can’t wait to get my brushes!!! But really, I CAN wait. And I will wait very patiently. 😂 I love that you share what you have leaned along the way. No doubt it is helpful to others on the same journey! ❤❤❤
angelica I live in the uk there are not many people who have been past the gates of Buckingham Palace full stop it's not a thing years ago there were tours of part of it but don't hear of many people going on them now congratulations again on the launch of your brushes xx
My brushes are on the way already! So excited! I have learned so much from you, of course I must support my girl! I hope there is a cat hair in my package, that would be a bonus❣️❣️❣️🤣🤣🤣🥰
I can't wait to use your brushes! I have a bit of hooded, deeper set 54 year old eyes. I'd like to see a hooded eye set eventually. I'd love to have your eye space. I love your looks!!
loool that first shade is named after an austrian castle!! i thought the palette was only inspired by england but now i'm super intrigued, don't think i've ever seen a reference to my country in makeup like ever
That's really dumb, that Shopify won't give your money but expects you to pay for shipping up front. It should be an option to pull from what they expect to give you and then pay yourself if it's more. I ordered minutes after the launch and you shipped almost immediately, so impressive! They should get here tomorrow! Tracking says today but they're not out for delivery and the mail truck is already going through the neighborhood so that's not gonna happen.
Thanks for always being so transparent and keeping us updated!!! Congratulations, I love the name Singe Beauty. BTW has a fun ring to it! And I love the meaning behind it! The sweedish word for orange is so beautiful! My order is arriving tommorowI can't wait to try the brushes! I was surprised it shipped out so fast!!! Faster then a lot of main stream brands out there too! Thank you again for everything 💛🧡💛🧡💛🧡💛🧡💛🧡💛
Seems like a good idea to not associate a brand with a person’s own name, seeing what happens some times when brands sell to larger companies and the person can’t use their own name in future endeavors. Looking forward to when the brushes are available singly, eyeing that E01 😍
Sparade denna till dagen efter så jag fick kolla till morgon kaffet. Var sjukt svårt att hålla sig i 19 timmar dock. Du är 100% en av mina absoluta favorit kreatörer. Så glad du laddar upp så många videos i veckan. Fortsätt att vara amazing och leverera fantastiska videos ❤ hoppas du får en superbra helg 🌺😍
This is really interesting. I'm always curious to hear about the ins and outs of small business ownership. The makeup is cute too BUT...I really need the beauty community to stop promoting that new Nomad palette already. The theming is offensive for those of us from former European colonies. My neighbour is old enough to remember when my country was a British colony.
i'm very excited because i have very small eyes and it's always difficult to find good brushes. i was able to convince my husband $55 was VERY affordable for a set of good brushes so I can't wait to get them. Ty for doing something unique.
UPDATE: Shopify has now released my funds so like I said, all orders from the launch weekend will go out before the end of the week, and remaining orders will go out in the beginning of next week. 🧡💛
ONG what a nightmare issue! So sorry Shopify being a pain. Like you suggested, They should have verified this information well prior to taking your 1st payment.
***That is why you always start with a few orders online to work out the details before a big release, you always need a few order to see how things work and that you go through the whole process before people start ordering in masses and it is too late for you to correct or change. I am sorry that happened to you but I hope other people see this message so they prepare themselves when you have a business, it is 101 in the business world to test everything before going live to actual costumers.
@@gabbysoto04 girl, you left this comment on another place without looking that I already answered you? so let me leave my message on your first comment here too: "Oh I did that, I had a soft launch with 9 orders go through, I sent them out, Shopify sent me the payment, there was no snags whatsoever. So that's why I was surprised when they pulled this one week later haha (also of course I would never launch something I hadn't tried it, I honestly am surprised you think I'd do that haha)"
Haha! Welp… rest assured.., Shopify has got THEIR coin!! Pft! How absurd and ridiculous!
@@AngelicaNyqvist also, maybe Gabby isn’t lecturing you (bc it kinda looks a little like it?) maybe she is making this comment for other folks who may not be aware of how businesses should work?
The amount of support I have seen from other indie brands with singe has been truly so amazing, to see them step up to help you after you have been there for them son long. I love that! ❤
Yeah people have been so supportive and super kind behind the scenes too, makes me realize that I truly did get into a good community :D
@@AngelicaNyqvist I'm so glad the community isn't defined by dramageddon trash but by artistry and mutual support 🥰🥰🥰
@@minagica that's exactly why I watch Angie 💯
I agree! I love seeing indie brands come together
This is the good news I didn't know that I needed today. I LOVE that the brands you have been supporting are there to help you out as well. You are amazing Angie and we are all rooting for you. All the ❤ from Nashville
Thank you :D
Omg thank you for responding to my question about the brand name! Makes total sense now and I absolutely love the story. And like I said, while I think your name definitely has value as far as commerce goes, I also think naming it after yourself is just so overplayed and the “easy” approach. Kudos for being more creative and thinking outside the box! 😊
Thank you! :D
I’m so sorry to hear about the negative experiences! I ordered my brushes early on launch day and have been incredibly impressed with the speed in filly and shipping my order. I try to support small business whenever I can and know that their processes tend to be slightly slower than larger companies, I am fine with waiting the extra few days or weeks knowing that I will be receiving a better product in the end! Thank you for your bravery in starting this new venture! I admire you!
Yay!! My brush set gets here tomorrow! I'm going to use them with both your Collab palettes! 🤠
Woho! 🎉
Great idea!!!
Huh, full face of Angeschka - that will make a nice video)
So perfect 🥰
Super excited to receive your brushes! Thank you for being so transparent about the process. 🧡
You are so welcome! ❤
Luckily, eyeshadow brushes are not insulin and everyone will survive. No one will be harmed in this delayed shipping. LOL I’m excited to get my brushes when you are able to get the out. I love the name singe. Very unique and very you.
I’m used to waiting for a month or more, because I never get my orders quickly here in Mexico, so don’t worry! You’re learning. I am patient.🙂😉💛 And I’m glad that you’ve received a ton of support from other brands!🙂
I'm so stoked other brands and their owners have been so supportive! Knowledge is something that should be shared and it certainly restores my faith in humanity a teensy bit! ♥
I can definitely appreciate how hard it can be to run a 1 person business online. Mine is nowhere near your size, I just sell the occasional set of dice on Etsy, but it's a similar situation where funds might not get transferred to you for a couple of weeks after the orders were made. But that little hit of joy when you make a sale and know that someone is going to love what you spent time making is worth it, and I hope you enjoy every moment of that 🔥
I like how you say "it's been a fascinating journey". You are a great example how to keep your cool in trying times. Your are such a great role model for our younger generations.
I try to always look on the brighter side, everything is a learning experience :)
You have to opt for Shopify to charge the customer for shipping otherwise you pay for every label.
I am German and the way you pronounced "Schönbrunn" the first time was actually pretty spot on! The "sch" is pronouned like the "sh" in shake, for example :) I'ts a castle in Vienna, one of the biggest or maybe actually the biggest one in Austria ☺And thank you so much for giving so many insights into your brand and the whole process, it's super interesting!
I just got tears in my eyes when you talked about the indie makeup owners helping and talking you through some of your launch and behind-the-scenes stuff. I freaking LOVE that!! ❤
I know you felt that this eye look was off brand, but I think it’s stunning! I loved the colors in this palette, but I worried it was too much bold color for me to get much use out of. Your look here is a great option for those of us intimidated by color.
Your honesty and transparency is admirable!! I’m sorry you’re dealing with the Shopify horror show but I hope in the end customers understand (I know I do). In a world where everyone knows everything, I hope the negative from some is quieter in your head than the outpouring of support from all who love you. Sending good juju for everything with you and Singe Beauty.
I just love your channel. As I was watching you apply your lipstick I thought to myself, I really like that her face isn’t all fake, her cheeks aren’t bulging from filler injections, and her lips aren’t ready to explode from too much lip filler. I love that! The makeup you apply actually LOOKS like it would on everyone else’s face. Also, I love 70’s colors too! They make me feel so happy! I love everything 70’s 😊 🤎💛🧡
My brush set is currently out for delivery 😍 😃 I love that the Indie Beauty community has come together to help one another out, it makes me want to support them all that much more. I’m excited to see your brand go and where you take it. 💛
Also i agree I wish the palette had some matte pastel shades for inner corner!
I’m so excited for your potential releases. I understand why you started with brushes but when you start releasing makeup it’s going to be amazing 🤩
I hear the southern 'I' coming from you on occasion. Makes me smile.
Your blending game is A+ always such a smooth blend! Congrats on the successful launch of your brand SINGE!!!
Schonbrunn Palace is in Austria. So, yes, it's German. I actually visited a few years ago - so awesome! Especially the gardens 😊
Congratulations Ang!! So glad you are transparent with your new project! I loved hearing about what you are going through and what it takes to bring a product to market!! I can't wait to get my brushes!! Love you and your channel!! Best of luck!
What a mess with shopify! I’m glad it’s moving forward, finally. I would love to try your brushes, and I surely will at some point! I can’t believe the picture of the boxes!!! Wow!!! You guys are so busy! I bet you’re dreaming of packing boxes!
haha yeah it's been a lot of boxes and packing lately :P
I'm so proud of you you are my favourite favourite TH-camrs now you have your own brand wow so happy to be a subscriber
awh thank you :)
@@AngelicaNyqvist your welcome
Your customer service is so amazing! I'm so excited for you, and your brand.
It's so nice to see other brands supporting you, as well. I really like this community.
You’re one of the only influencers I actually trust. Thanks for being so honest with us ❤
I so appreciate your transparency here! That shopify situation sounds like a nightmare 😳
Yeah!!! Tracking says I should receive my brushes TODAY!!! I CANNOT WAIT!!! I am going to play this weekend. So much fun!!!!
Yeaj! :D
Wow that's being vulnerable, I commend you for this 👌❤️❤️❤️
I’m soooo proud of you putting out your own brand into the world, we definitely can never get enough from your mind and creativeness Angie! 🧡🧡🧡💛💛💛
Thank you so much!!
I love US-mustard-yellow and I love berry colours, mixing the two in a matt formula is such a good look!
Oh, and congratulations on your launch - it must've been both exciting and terrifying)) Wishing you all the success being a brand owner 💜
This made me tear up, so fucking happy for you. You deserve this and so much more. You’re the best Angi and we love you and will always support you!! ❤ I bought 3 brush sets recently so holding off for now, but wow is your set perfect! Love the colors and the shapes you chose. I will definitely try Singe out eventually. Can’t wait! 😊
Those sparkles will look pretty on the eyes too.
I'm so sorry to hear this is happening... I am aware of starter problems but seriously the internet needs to get straight in between scammers and so called trusted financial platforms not properly coming through to say the least. Thanks for your hard work and updates! I've ordered on launch and look forward to getting my set on the mail :)
Thank you! Yeah I had no idea this could even happen, had I known I would have prepared differently haha. But at least now I know they are releasing my funds at midnight so I'll be printing labels all Thursday :D
I can't even begin to imagine how stressful all of that was. I'm almost positive I would have been rocking and crying in the corner somewhere. 😂😂 I'm so glad you were able to get it all lined out so you can start truly enjoying your success. I'm so excited to get my brushes tomorrow 🤗
It has really been wonderful seeing your favorite brands and friends post your brushes and congratulating you on Instagram and TH-cam! I'm so proud of you!!🎉🎉🎉
Shopify makes no sense!! They should have had you provide the documents at the onset of your account creation! The nerves! I appreciate your sharing your experience because so many times I see customers complaining about these small indie brands. Also watch out for scams Angie!!! I remember some stories other indie brands shared about how they got scammed by manufactures as well as. Y overseas customers who revert payment after getting the products. Congrats and we k ow you will be wowwing!!
best recovery for your father, my heart is with you all 🌹🇨🇦
I've never seen those first two colors together I am soooo happy right now.
I really like this video format where you do a GRWM and answer some of our questions. I hope you do this again soon! Like you, I have had some nightmare customer service experiences and disappointing interactions with other brands. I think those experiences will help you to be an even better brand owner because you have been on the receiving end. What doesn't kill us makes us stronger, right? Congratulations on the success of your launch! I am scheduled to recive my Singe brushes tomorrow and am so excited to use them! ❤
Birthing a Brand like Singe, must be a labor of love. Congratulations Angelica!! You are so smart and cool! You make the world a better place. Love the tutorial with your brushes. Love the price point. Well done!!
This is one of my favorite looks you've done. I don't typically try to recreate others' looks but I'ma def try 💜
Dang I’m so sorry to hear about your multiple problems with the shipping company. Hopefully everything will flow more smoothly. Your brushes look amazing! I love this beautiful look!🥰🥰🥰
Your make up look turned out very beautiful and thank you for answering those questions. I really enjoyed hearing all about your new experiences that have been going on. I hope everything works out so that everyone especially you end with extreme happiness.🙂
I would expect that something like Shopify would do all that verification before they allowed a sale not after they’ve gotten the consumer’s money. What a bummer but glad it’s sorted. I got my brushes right away and they are gorgeous.
I’ve been waiting for you to start our own brand! You’re always giving the best advice for brands and for your subscribers - so this makes perfect sense for you! I’m so happy for you! Congratulations! ✨✨✨✨🧡💛🔥
I just ordered a brush set! I realized my old brushes were giving up, so I am totally willing to give these a try 😊
Kiss of Life is in collab with Simone Simons who is a singer. Like Linda I am a fan. She literally has the voice of an angel. Thank you for using it! I’ve been wanting to get it 😍
Love to look you created and soo interesting hearing about ”behind the scenens” storys in building your brand and products!! 🤩👌🏼
Also hoping to one day get a Singe brush emoji for members one day!! 😂🎉🧡💛🙌 love seeing your look and which brushes to use 👏👏
I used to semi manage a small coffee shop that had a full line bakery attached. Freight companies are such a PITA. Same sort of things happened a lot to me. And, why does no one ever answer the phone?! I'm sorry you had to deal with all that stress.
❤Angie, I am really so happy for you! You really deserve all the success in the world. I am excited to see what you come up with and how your brand grows. You are loved in this community because you are so open and honest. That is so hard to come by these days. I pray many blessings over your company and personal life. Big hugs from South Africa 🌸🤗
The great news about having gone through all these complications is that your next launch is wayyy more likely to be less painful for you. Can't wait to see what's next:)
Me again. For a cheap gentle way to clean brushes is to use Baby Shampoo and a brush mitt or whatever you use. I also use warm, not hot water so the glues do not get loose in the Farell. Just wanted to add some tips for anyone new or not sure what a good method.
I just ordered the brushes. So very excited for you!! Also I LOVED that you didn't edit out your process. I am always interested in how long it actually takes you to get your amazing looks! Thank you.
Very excited for your brand. And love the Singe eye look you created with the new Nomad palette!
My inner voice when i buy new brushes. New brushe coming in so i get new clean brushes. My dirty old brushes side eying me for ordering new instead of cleaning them XD
Looking forward to getting to try this brushes and whatever you launch in the future :D
I’m so excited for my order to arrive. I felt so bad about messing up my order. On launch day. I talked about it in a video going up on Friday. I can happily say your customer service is perfect. And I’m so looking forward to playing with your brushes!! I appreciate you.
Awh that makes me so happy to hear :D
Beautiful eye look I LOVE the matte bright inner corner tip ! I have been having issues with my shimmer there !
Just got ship notification!Can't wait get my brushes!
Love you angie!!🥰 ps. I would LOVE to see your interpretation of a small pointed pencil brush similar to the rephr 03❤️❤️
SO happy for you Angie! I’m not sure if I’m supposed to ask this, but have you considered adding makeup to your line? I love your videos and think it would be SUPER interesting and inspiring to see you make products!!!
formulating makeup and getting everything right, from scratch, takes a really really long time. at least if you don't want to do a private label formula :)
Wayne Goss is self funded. I wonder if he ran into issues, too. He slowly rolled out products. I like that actually. Each launch seems much more cohesive. Good luck to you. I ordered the brush set. Having more brushes that work for my hooded eyes is a good thing.
Your brushes look great, they are small which is important, I will wait till you sell them separately.
Also, please be a brand that does not delete your back catalogue, especially your eyeshadow palettes I cannot wait to see! ❤🎉😊
Can't wait to see what other products you release! Best of luck with this brand!
I don't care if you're 'Not supposed to talk about it'. I like, appreciate, and support small indie brands that are transparent with issues, and even ask, "Hey, I've had an issue with your order come up. How would you like me to handle this- ChoiceA or ChoiceB?" and do so promptly. It shows it's not another cash grab among a sea of them, but a passion that they're sharing with fans.
I've not watched you for very long, but from what I've seen, you're doing wonderfully lifting other creators up, your fans up, showcasing the good, the bad, and the 'meh' in a very positive manner.
You are positive with how you present reviews/impressions, informing that you need many wears before a final review post, and you do so in a very fun way that is enjoyable to watch.
You're also highlighting the progression of beauty and aging in a positive(Sheesh! Okay, how many times can I say 'positive' in one post?😹) light, not hiding natural creases, fine lines, how your skin changed when moving to a different climate. You're one of the few in this space I'd be comfortable sharing with my niece, whose journey having fun with makeup is relatively new, and needs positive role models that show the fails and the successes(and how you can make something work) instead of flighty TikTokers bombarding her with 'EVERYTHING IS THE BEST EVER! You need this!' sponsored sales posts hidden as semi-entertaining reviews.
Anyway, thank you for sharing this journey, and I wish you all the success. I don't use many eye brushes because of my deep hoods, and I'm picky with face brushes, but when you have enough brush types to do "Make your own bundles", I look forward to curating a set for my train case.
Awh thank you so much for your kind and supportive comment!
Ugh. What a pain to be dealing with that from Shopify. I know I’m going to love my brushes when they get here - they’ll be worth the wait.
I didn’t buy anything yet but I definitely want to!! It’s on my wishlist 🧡💛
So happy for you Angie. Went to your site to order the brushes but by the time I did the US $ conversion and added shipping, was going to be $103 Canadian. May still get them but was a bit of a sticker shock for what is really a reasonably priced product. I run into this a lot when ordering from the US. But I'm sure you'll sell out. Good Luck.
Omg Angelica!!!! I saw that glitttery highlight and bought immediately !!!! Yes giving me Edward Cullen vibes….first purchase from half magic beauty ❤ fingers crossed 🤞
Totally understand and can’t wait to try the brushes. I’ve also experienced the same issue with funds being withheld but still needing to ship first before they release the funds. A lot of times I wouldn’t even get the money until the shipments were delivered.
Congrats ANGIE 🎉 your possibilities are endless. Now that we are getting the best eye brushes will you be working on face brushes, this is mostly a hint not a question. I wish you the best in all your endeavors. 🥰
My brushes are out for delivery and I can’t wait to use them
I just saw this and ordered your brush set. I’m looking forward to receiving them. No worries that it takes a little longer than expected. I think shipping companies have their own issues. Some are better than others.
I love the name Singe. And the color looks gorgeous. Can’t wait to have my own set.
You are so lovely ! Wishing you all the best. I will be ordering soon!
I'm so so excited for my brushes to arrive! They all look perfect for me, and the techniques I use for my 40 year old hooded and downturned eyes. No winged eyeliner here! I am a master of the "puppy eyeliner" however! Seriously tho. Can't. Wait!
🔥🔥🔥🔥🔥 Lovin this look you created for us! I will definitely be trying to create it on myself 😊❤.
So happy for you and your Brand! Thank you for sharing how the process of launching your own brand has been for you. The details that you have shared are very important and I would have started crying too. The information Shopify requested should have been a requirement at the very beginning of the process.
Your brushes are so so beautiful and I can't wait to see what you have in store for us in the future ❤!
See you soon Gorgeous ❤!!!
Every time you say sorry has me laughing out loud more and more each time😂🤣😂
Was super excited this afternoon cuz my Singe Beauty brushes arrived!!!! Wowee- first off, that was incredibly fast shipping. Secondly, the brushes are so pretty! I love the length too- very sleek. Now I can’t wait to do my eyeshadow tomorrow morning! Thank you!!!!
Oh how exciting! 🥰
I am so happy for you with your new business. I can’t wait to get my brushes!!! But really, I CAN wait. And I will wait very patiently. 😂 I love that you share what you have leaned along the way. No doubt it is helpful to others on the same journey! ❤❤❤
angelica I live in the uk there are not many people who have been past the gates of Buckingham Palace full stop it's not a thing years ago there were tours of part of it but don't hear of many people going on them now congratulations again on the launch of your brushes xx
I’m so happy for you, and everything will work out .
My brushes are on the way already! So excited! I have learned so much from you, of course I must support my girl! I hope there is a cat hair in my package, that would be a bonus❣️❣️❣️🤣🤣🤣🥰
Yay! Thank you!
You have very quick response time for your brush reviews and I totally appreciated your help the other day. Thank you 💕
I can't wait to use your brushes! I have a bit of hooded, deeper set 54 year old eyes. I'd like to see a hooded eye set eventually. I'd love to have your eye space. I love your looks!!
loool that first shade is named after an austrian castle!! i thought the palette was only inspired by england but now i'm super intrigued, don't think i've ever seen a reference to my country in makeup like ever
That's really dumb, that Shopify won't give your money but expects you to pay for shipping up front. It should be an option to pull from what they expect to give you and then pay yourself if it's more. I ordered minutes after the launch and you shipped almost immediately, so impressive! They should get here tomorrow! Tracking says today but they're not out for delivery and the mail truck is already going through the neighborhood so that's not gonna happen.
Thanks for always being so transparent and keeping us updated!!! Congratulations, I love the name Singe Beauty. BTW has a fun ring to it! And I love the meaning behind it! The sweedish word for orange is so beautiful!
My order is arriving tommorowI can't wait to try the brushes! I was surprised it shipped out so fast!!! Faster then a lot of main stream brands out there too! Thank you again for everything 💛🧡💛🧡💛🧡💛🧡💛🧡💛
Seems like a good idea to not associate a brand with a person’s own name, seeing what happens some times when brands sell to larger companies and the person can’t use their own name in future endeavors. Looking forward to when the brushes are available singly, eyeing that E01 😍
I love the name singe! It’s perfect
My order is supposed to get to me tomorrow afternoon! Congratulations again✨💪 I can't wait to see where this path takes you.
Sparade denna till dagen efter så jag fick kolla till morgon kaffet. Var sjukt svårt att hålla sig i 19 timmar dock. Du är 100% en av mina absoluta favorit kreatörer. Så glad du laddar upp så många videos i veckan. Fortsätt att vara amazing och leverera fantastiska videos ❤ hoppas du får en superbra helg 🌺😍
Tack snälla du :)
This is really interesting. I'm always curious to hear about the ins and outs of small business ownership. The makeup is cute too BUT...I really need the beauty community to stop promoting that new Nomad palette already. The theming is offensive for those of us from former European colonies. My neighbour is old enough to remember when my country was a British colony.
My brushes came today and I LOVE them! Congrats again!
Yay! Thank you!
i'm very excited because i have very small eyes and it's always difficult to find good brushes. i was able to convince my husband $55 was VERY affordable for a set of good brushes so I can't wait to get them. Ty for doing something unique.
As always you kill it . I can't wait to see what you come out with in the future, fingers crossed the perfect blue palette 😅
I can already see Singe releasing amazing quality orange lip colors , blushes, and eyeshadows🎉🎉🎉 It's super exciting!❤❤❤❤❤
I'm so excited, my brushes will be here tomorrow ❤❤❤❤❤