The Rise Of The Drive-Thru
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- เผยแพร่เมื่อ 28 ก.พ. 2020
- Drive-thrus were developed in the 1950s to make fast-food even faster. Drive-thrus have been surging in popularity-nearly 40% of consumers reported they’re using the drive-thru more often. To stay competitive, providing solid drive-thru service can be make or break for a restaurant.
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The Rise Of The Drive-Thru
Once a Chick-fil-A employee helped me change my tire. That’s customer service
The key to success is customer service and consistency
You get what you pay for
One time when I was in community college, I went to lunch at a Burger King near campus, but I went inside. My change was a little less than $5 but the cashier gave me $5 even to simplify things. They even held my dessert until was through with the rest of my meal. I went to that BK again last week and all the employees had masks and gloves. IIRC there was also a plastic or Plexiglas screen in front of the drive thru window. Some of the best fast food service I've ever had, and I'm glad to see that it's still as good as it was back then.
When cities start charging congestion fees, I stop visiting that city. Plenty of places to visit Outside the city
.
Thank god it was not McDonald's 😂
"Fast food historian"
I clearly need to change jobs
The duel lanes at McDonald's are the perfect breeding ground for road rage at the merging area.
usually whoever finishes their ordered on the microphone first goes first. At least that's how i do it lol
Mack Pines omg yes! Those give me so much anxiety that I avoid a drive-thru if it has double lanes.
One time i saw some teenagers get in a fist fight because of this road rage
So true, this reminds me of toll booths after you pay.
I actually saw a McDonalds with dual drive thru lanes address this issue by literally blocking one lane so they can't use it. xD
Imagine have a job called fast food historian.
that's what automation is doing to us
@@0x0michael
Yang gang 2024
sounds like a youtube channel name
@@0x0michael it should be for us because at least the fast food historian isn't stuck assembling cars at some factory
I have a book about chain restaurant architecture.
*never forget to double check your bag to see everything is present* 🧐
Rothschild i never had a issue
Oof just worked at McDonald's on Thursday this week when a lady order two angus burger, one with lettuce wrap and the other one was normal, then the most horrific thing that the lady has to suffer, is forgetting her credit card, RIP.
I always do that before I roll away..
& if you pay cash, COUNT YOUR CHANGE BEFORE YOU LEAVE THE WINDOW. Short change artists can pocket & extra $100-$200 a day & its the perfect setup--if they get caught shortchanging, they CLAIM it was a "mistake". Funny thing is, if it were a "mistake" as they claim, you'd get back too much roughly half the time--but you are almost ALWAYS shorted so there is NO "mistake".
It never is 💆♂️
FUN FACT: digital “menus” make you spend more by using videos/moving images. The combination of your eyes not having enough time to see the tiny price print and only the bigger picture of the food + the feeling of having limited time to order makes you make a decision not considering the price.
I usually look the menu online before going to the fast food joint to avoid this situation
Not for me biache... when the attendant asks me if I'm ready, I say "sorry just a sec", and take as much time as I need. I prefer to not to use drive throughs cuz they're a waste of gas, but a lot of fast food joints are forcing it upon us with Covid.
McDonald’s doing the most with everything except making sure they have a working ice cream machine at all times 🤦♂️
LOL!!!!!! True dat!1
Is this a american thing? Because in my country the ice cream machine works everytime even at midnight
I hear that all the time, but whenever I go to McDonald's I have no trouble getting a vanilla cone or a McFlurry. Then again, I don't go there often and usually pick somewhere else, so maybe that biases my experience. Perhaps I'm also lucky to live in a place where most of the McDonald's franchises don't have constant problems with the soft serve machine.
It's not broken, it's just down for cleaning.
Just like the freaking frozen drink machine is in defrost or the flavour/s I want “aren’t working”... I don’t even like normal coke so don’t really like getting stuck with a frozen coke. -.-
Chick-fil-A was quite innovative when they introduced workers with tablets to the drive thru line.
TheOerdin tablets haven’t existed for 20 years drama queen
I don’t think I remember ordering at the window at chick fil a
Sorry, In-N-Out was doing that decades before.
McDonald's was doing the handheld tablet back in 2004
now, correlate this w american waistlines
Yeah I guarantee the average weight has gone up over the past 6 decades
The human mind in the western world has been exploited for profit. It’s down to a science to get you addicted to this junk: convenience, price, flavorings, marketing, portion size, etc. Health has become a low priority for most obese Americans. (Source: I was one)
It's amazing how obesity perfectly correlates with laziness in our country
I think we already did this in a study, sure enough the more drive throughs in an area, the higher rate of obesity.
Ironically the food is more often blamed, but Soda is probably the culprit.
Dont quote me on this, too lazy to find a source but I am sure I am not saying anything new.
Dont get me wrong, a lot of it is on the people who eat terribly with little to no exercise, but the govt and the economy profited and exploited, and doesn't properly and persistently warn or ban such ingredients or foods, if we get past this age of fast food, we'd realize we need better healthier food and make the economy adapt to our needs as to what it is now, which is just shoving and promoting unhealthy foods while they profit exponentially, whilst just about ALL fast food workers are paid little, workers and service people should be paid well, while professional athletes should be paid not as well as they are
The Dunkin Doughnuts drive through is a hellscape. No one knows what donuts are left, the employees have to say no to 7 different kinds of doughnuts and the signs don't always match the stock. I actually gave up cancelled the order and walked in. I don't even try anymore.
8:29 THE LICENSE RECOGNITION IS FREAKY!!
wait till they use facial recognition, would be awkward if you take a girl on a date and they say "would you like 3 family meals with 4 extra rice and 8 kids toys again?"
@@brinjoness3386 ya exactly 😂
Wait till you know that there are cameras on highways recording every move with your car
Wait till you know that there are cameras on highways recording every move with your car
Wait till you know that there are cameras on highways recording every move with your car
These CNBC videos that talk about food really are the best, man. Either that or it's because I'm obese.
Whens *"The rise of american waistline sizes"*? coming out?
It couldn’t survive the rise of Amazon.
It’s called Super Size Me
DamagingSilver I work at restaurant it’s utterly disgusting how some of us Americans eat, 400lb couples think they’re eating healthy when they get a salad then drown it with 8 oz’s of ranch. People stuffing their face with fried foods and some of them are here 3-4 times a week sometimes! Going out to eat become less of a “treat” for the family and simply something people rely on now. End of a shift I don’t even want a burger, I want some fresh fruit and maybe some veggies and hummus and I’m a huge meat eater.
@@Imnotfatimhibernatin You are absolutely right. Fortunately, my mom prepared home cooked meals every day. Looking back, I definitely appreciate what she did, despite having a full-time job. We perceived take out as junk food. Therefore, it has alway been viewed as a "treat" we get every once-in-a-while. Literally, I can count on one hand how many times my mom brought us junk food as a kid (minus parties). Culturally, we've substituted junk food as our main source of nourishment. Anything that's quick, that's what we get. This change in lifestyle, plus our sedentary jobs, makes us massive.
Brandon Miller when I was 16 I worked at McDonald’s for a few months and I had the same thought. Seeing the size of some people *literally* made me want to throw up 🤮 it also made me more motivated to eat healthy and take circus classes.
I always find it absurd when some people would rather wait 20 minutes in a drive through line running their engine for $5 meal rather than just walk in and get it in 3 minutes. The 20 minute line completely negates the point of “fast food” which is sacrificing your long term health for short term convenience.
I actually noticed myself using drive thrus less over the years for this very reason. When a single order at mcdonalds takes 10 minutes to get in to my hand, I'm just wasting my time. I've started to notice if I go inside and order, I get my food before a single drive thru order is pumped out. It's FAST FOOD, I could care less about the customer experience, or the cleanliness?(idk how a clean drive thru effects my overall satisfaction) the only thing that matters is the accuracy and the speed.
@@warehawk Agreed, plus I can better handle the guilt that come's from wasting money and calories on poor nutrition fast food if I get more steps in. I hate idling and wasting gas doing so with my 2006 car, if I had a modern car with auto engine shut off maybe I'd be lazier with using drive throughs.
A lot of people just don’t want to react with other people. Drive thru limits interaction. At Starbucks, I only have to say “mobile order,” my name, and “thanks.”
Right u are sir!
It’s not even drive thru anymore it’s drive up & wait 10 minutes in the parking lot for your food
Alpha Tarawally Refuse to move. They will get your order out quickly all of a sudden.
Well they have to cook ur food lol
@@clayz1 with a fat spit on your patty
Yeah Panera drive-thru sucks. You wait forever for overpriced hospital food. They actually started to drop in quality when they started adding drive-thrus too. They’re trying to rush everything and cut corners to keep costs down.
I lived in California and for the most part drive thru was pretty quick. Then I moved to Georgia and i couldnt believe how long it took to get your order, let alone have so many mistakes. fast food in Georgia sucks, not just the service but the actual food
I love the Kiosk at mc Donald’s, I can walk in and order, don’t have to talk to anybody until my food is ready 😂
Hottest Tracks yea every fast food should have that
Goodbye jobs
@@darkviper2894 People should want a better job than fast food anyway they are always underpaid
@@darkviper2894 Not at all, they will be busy making the "food" as they will get orders faster
TurnUpKing 410 teenagers
Pharmacies have drive-thru, too lol
FUN FACT: McDonalds’s first Drive-Thru was built in Sierra Vista, Arizona and is still there even though it was recently remodeled. The idea for McDonald’s to start adding Drive-Thru’s actually came from the location in Sierra Vista because of employees at the close by Fort Huachuca Army Base. So if anyone thought they did it because of competition, nope they did it cause at the time soldiers were apparently not allowed to go inside anywhere outside of the base while wearing their uniforms. A few years after the first McDonald’s Drive-Thru it became more about competition & popularity rather then having a way for those who served in the military at the time be able to get fast food. I have personally been to that location many times but don’t go there every time I go to McDonald’s because I don’t live in the area of the first one.
Hope y’all learned something! Was hoping CNBC would mention that it was built in Arizona all they said it was built in 1975 and the footage they showed wasn’t of the first one lol 😂
As an Arizonian, Thank you! I didn’t know this!
@@SunS4liffe no problem!
@Jeff Webb thanks for the info and thank you for serving our country 😎🇺🇲🦅
They should bring back glove compartments with a slide out serving tray.
If I ever time traveled to say the 1800's and was stuck in that time. I would make a drive through restaurants for horses.
There are some places where people own a lot of horse, they do drive thru with their horses
all fast food are drive thru back then just you had to eat in your car.... only.....
campkira back then you’d eat on your horse
That's actually really smart, you could make a huge pot of stew in the morning and just keep it on a very low flame and serve anyone riding through. I'm sure that pot would be sold out everyday. Wouldn't surprise me if something similar did exist. Obviously you couldn't have a fast-food burger place in the 1800's..
@@dagfinissocool maybe up north during the winter were you could keep the meat cold.
I work part time at a drive through, and I understand the business aspect of it, but I believe we should serve those inside first, since they actually bothered to come in. My state also has an additional dine-in tax, even though those dining in aren’t idling in their cars and being the most demanding.
Michael Chan your logic is flawed. People that enter the store do it because they have time, people in the drive thru are in a hurry. Hence why drive thru gets priority
I agree with Michael Chan, I drive around all day and when I stop for lunch I go inside Because im in my van all day but that doesn't mean "im willing to wait" or "have more time", no I just want to enjoy my food. Serve the people hope too the time to get out of there car and walk in
There should be a drive thru team & dine in team for efficiency
@@XXtheJUMPoffXX There usually are. But when labour is low you'll have to do both. Aka, night shifts or what they predict to be quieter hours. Mix in Uber Eats etc it can be quite a lot. It is a basic job, but trying to manage doing all the tasks as fast as people want is admittedly tricky. Worked at Maccas for nearly 5 years.
It is super stressfull, i work at a coffee shop that has a cafe, drive thru and we take mobile orders. Why drive thru waits are long? Because just 1 person 2 at most has to make drinks for 3 lines and all of them expect to be out of the store as soon as they place the orders.
Drive thru is a pain if they mess up your order.
@@JeepsAreAwesome192 you yiuuuy666y
Fast food chains spending millions on remodeling their restaurants but the speaker hasn't gotten better
Cashier: Static* How can I help you?
Customer: I want the #1 with a coke
Cashier: Static * so you wanted a #3 with diet coke
Customer: I want the #1 with a coke
Cashier: That will be $8.59
Customer drives to window*
Cashier: So you had the #5 with a ice tea?
🤦🤦🤦
I think those highly paid chauffeur driven execs could learn a lot when they’d simply follow the same buyers pad as their peasants :)
There's a small local hot dog chain with drive thrus, and my God that speaker sounded like it was fished from the ocean. Extremely loud and -15 quality.
same thing with security camera. The cheapest webcams have nowadays good quality but security footage is still often unrecognizable.
May the Science be with You well, security cameras have a lot of footage to store so it needs to compromise lower quality images for the vast storage.
@@wlfshertz4362 You could bring that excuse 10 years ago. Not today.
Meanwhile in Australia, we have drive-thru liquor store
Zhejian Li I want to go there.
Dakota M we still have them in ohio
There was 1 by my college.
Here in Canada too
I don’t know about y’all but I do not want my plates being read when I pull up to a drive thru having my info saved too...
Glass citizens
@Dyler Turden yeh it's mentioned in the video, not national yet, but the future.
Don't do anything stupid then.
What makes you think they don’t already have that stuff saved?
@@lolom8772 if you pay with card or apple pay they might be able to see your tendencies and patterns in your ordering, but they're not using that to tailor your drive thru experience. That's just fkn weird
and it's crazy bc i work in food right and the drive thru supposed to be fast and for smaller orders but ppl don't seem to know that and want to order 40 of something in the drive thru on a busy night i hate ppl man
That's why I skip people when they take more than 5 minutes at the intercom. I go straight to the cashier and order my food.
Agreed. It got to the point where drive thrus are actually slower.
Oh yeah and they time you as if it"d be all your fault if it took you 3+ minutes to get them their food. I've been there, too, mate. Get out of fast food before they make you a manager for working too well.
The Okayed Boomer fast food isn’t worth it. Pays damn near nothing. Get out when you get the chance. Even managers don’t make much.
The joys of customer service. I've been there man in retail.
That first Drive Thru only KFC is in my home town of Newcastle, New South Wales. We are often used as a testing ground here in Australia for new menu items and ideas
Story Time:
My mom went to the Drive-Thru to get us McDonald’s (I wasn’t there I was at school), she ordered as usual until she got an urgent call from the building (she’s a manager). She was so focused on the phone call that she forgot to pick up the food on the other window and she left without realizing she left the food. When her call ended, she was looking for the food until she realized what happened. She wasn’t mad tho she was laughing so she went back to the McDonald’s. The employees weren’t annoyed with this they just laughed and got the food back without having to pay again
"KFC opened a drive-thru only restaurant in 2019"... while here in the US, there's a Dunkin' Donuts drive-thru-only location in Colchester, CT that's been open for a while now.
Alexandria Lowell I live in Connecticut and and I never been to Colchester.
Alexandria Lowell oh no! How could we forget about Colchester!
sonic ???
Australia has drive-thru bottle shops. Where you buy beer, etc.
Peppa Pig The Killer no one has 😂
I heard McDonald's tried to get into the steakhouse market.
It was a huge McSteak😄
ha HA
I don’t get it
Lmao
Nathan Costa so corny but I have to hand it to you 🙌🏽
Nathan Costa 🤣
I really "love" when I go to a drive thru, I see maybe 10 cars in the line, and 2 customers inside, I think to my self, I'm going to save time by going into the store. Yeah, well, they'll serve 10 cars in the drive thru before they serve 1 customer in restaurant.
I remember working drive-thru at Panda Express & hated it. I also heard once how drive-thru was going to disappear throughout the years, but the pandemic proved us all wrong.
I’m always nice to the employees and thank them. I know how hard they work
I absolutely HATE how Chic-fil-a is doing their drive through. Employees standing outside in the burning sun, freezing cold or pouring rain. Asking me what my order is. Am I supposed to know the entire menu by heart? Is there anything new? What is the price? It all just makes me feel unwelcome and uncomfortable. I fear an employee is going to get a foot ran over or worse. It all reminds me of how Apple acts. "You will do as we say at wherever price we want and like it"
They show you the menu... they have a menu with them. Stop hating.
@@unknown-hb2to You are right. The menu card that has been passed around to others. That is just what I want to do before I eat, touch something that everyone else has touched. If only they could enlarge the menu and place it on a post outside of the vehicle so everyone can see it at once and not have to pass it around the inside of the car. That may also help to speed up service. I sat yesterday eating lunch at a different restaurant and timed a Chic-fil-a drive through. A double drive thru. Still took 13 minutes from start to finish for each car. They just break up your wait time by having you interact with an employee 3-4 times for something before you get your food and are able to eat your plain chicken sandwich with two soggy pickles. I guess if I had to wait 10-13 minutes to get a old sandwich (placed in a foil bag made 3 hours ago) I would tell everyone it was the best and worth the money and wait. But I guess if I really think about it, it is not the bread, meat and pickles alone you are paying for. It is also the smile you are paying for. For some people that IS worth the money and time.
There aren’t hella choices though. What all are you trying to read?
In March, 2020 almost 100% of people used the drive through, especially after the 15th in North Carolina
Next week the fall of the drive Thru 😂
Me at drive thru: I'll have 2 number 9s, a number 9 large, a number 6 with extra dip, a number 7, 2 number 45s, 1 with cheese and a large Soda
7:15 the person ordered a small coffee with 6 sugar and 6 cream wtf hahah
Drive-thru is one of the things I want to experience one day... I've been hearing about them for forever now
In Louisiana we have drive thru daiquiris, lol.
Are you one of those states that call it a party barn or is that somewhere else?
@@sominboy2757 I've never heard that term. They are just called daiquiri shops down here.
What is that?
@@adamknight5089 hes talking about a drive thru liquor store. Theyre not legal in every state(including mine) but apparently they are in louisana
Brad Bourgeois
I was arrested in Boston for driving while not drinking.
I don't get how people can be so lazy that the insane markup and fees of delivery services are worth it to them
scy1192 if I’m drunk and really want some pizza I’m ordering that pizza not risking my life and the lives of others just for a pizza
Sometimes the time wasted driving there and back is not worth it for certain people. If you are a business exec. That mark up is nothing compared to what work u could get done.
It's funny that you jumped to "lazy" to describe people who use a delivery service. They could have used it for a multitude of reasons - being busy with work for instance. But of course, thinking is probably too much work for you. Irony!
I've saved thousands of dollars making a healthy lunch and taking it to work. I leave work and eat it. It's not glamorous, but it has helped me invest and reach my financial goal of not having to work for someone else or do any kind of work that I don't like and enjoy. It's called freedom which is not free. Oh, and I'm at my ideal weight too.
I doubt you saved thousands making your lunch. A frozen meal isn’t that expensive ($1). A wiser course would be to cancel your cable TV (save $1000 a year)
@Green Giant no thank he don't want to gains weight.
electrictroy2010 buy in bulk and save money
@@electrictroy2010 what about the cost of heath issues while u eat cheap frozen unhealthy food? I'm sure its a lot
Eating out is expensive and now ur in a long line. No point in calling it a rest urant anymore.
The bain of my existence when I worked at a restaurant with a drive-thru was speed. Corporate and management stressed getting people in and out in minutes, but sometimes it would take guests 5 minutes to order. For the sake of employees, I hope they continue to improve the systems.
And then they cut down the anount of people at drive thru. I remember taking orders, processing payments, filling drinks, and supplying sauces and menus at taco Bell, and often times runnijng back to the line and doing front counter
Your videos are highly educational! Thank you for the content!
Drive-thrus stress me out. I'll only use them if I know exactly what I want.
Ryan Taylor I'm sorry too hear that. How do you get through life if something as simple like a drive thru stresses you out? :(
How?
@@jangamaster8677 I personally dont mind drive thrus, but i understand. If you aren't sure what you want, or even just the certain stupid name(mc,whopper, quarter pounder, etc), Or you actually just want to scan the menu it can get stressful. You want to read all the stuff, which is poorly arranged and lit awkardly, and do so in a timely matter to be respectful of others.
Then you finally start to order and a giant douchy truck pulls up way to close to you with an extremely loud exhaust spewing smoke at nauseating levels while at the same time you're trying to place your order but the speaker/mic sucks so you have to repeat your order several times in a loud, yelling like matter, just for some employee who doesn't care because he knows youll drive off and is getting paid crap so he puts no pride in it will give you the wrong order.
Thats not including the douchy trucks revving their engines and stopping last second behind you everytime you stop at each thing.(intercom,pay window, food window)
Or just the fact that some drive thru lanes are crampt and really close to buildings and poles so navigating them makes you sort of nervous
Going inside stresses me out
As people should lol
"Artificial intelligence" - shows video of basic ordering computer screen.
Did you not listen to the dialogue? It said the AI would sense if it was hot outside & recommend ice cream. Or cold and recommend a hot beverage
Chic Fil a drive thru is like my grandma waiting for me to feed
Its way to busy at chick fa a
@jojofromtx oh okay the one in valdosta georgia is always busy when we go
Very interesting videos. Thanks for uploading so many :)
Thank you for this research.
Drive- Thrus are exciting when you're making a pit stop during a long journey!
I'd rather go inside, use the restroom, sit at a table, etc.
Small things engage small minds. Retardistanis
I was always wondering do you park and eat after ordering or drive and eat ?
I wish fast food drive thrus were like bank drive thrus using those vacuum tubes. Now that idea is awesome!
Lol when Starbucks reopened here after the covid 19 pandemic, there were very long queues at drive thru stores 😂🤣
0:13
What the hell ?!?!?! A drive thru in a grocery store
Well not a grocery store, think of a drive thru quickie mart.
Talking about Drive-Thru without mentioning Big Smoke's order ? Unforgivable.
Unforgivable indeed.
People are more OK with waiting in a drive-through line than in the real line inside the restaurant because they're sitting down *and* have their personal space to sit on their phone while waiting. Double win! I can't blame them, really don't agree with all these comments judging all these people for acting in their personal interests of comfort.
Damn, that's a lot of pollution from idling while they wait in their comfy space. 😂
@@iLoveTurtlesHaha Once the cars get replaced with electric ones - there is gonna be very little pollution comparatively, and that's it.
That was a great article. I hope the drivethru never goes away. As a chef, I am all up to speed on the 3rd party delivery system. I'm not hip. I am unemployed since March, but I walk to or drive to my food. I do not use 3rd party delivery. I think they are predatory, haha... just me.
Plate recognition? Remembering your payment method? The hell with that. I’ll be going inside
"Fast food historian" 🙄 doesn't sound legit 😏
It means someone who's an expert on fast food history, not necessarily someone who studies it for a living.
Love the infographics
Very interesting and informative - thanks!
I have always found that if I actually walk in the establishment and place my order its faster than going through the drive through. Especially because many of these places have self checkout Kiosk options.
The First legal "Cannabis Drive Thru" recently opened in "Socal"; Drive Thru's are a blessing indeed.😔+🔥=😊
pityo gonzalez there’s already been a native run cannabis shop with 24 hour access and drive thru in Vegas for a few years now. It’s a great place to shop at.
Fun fact:
McDonald's pioneered the 3rd window.
that thumbnail of the arm sticking out of the window...🤣🤣🤣🤣
were the writers of CSI Miami involved in delivering that final line ?
"and that's where the DRIVE THRU really DELIVERS" ?? hahaha I love it
5:10 Lol, he's eating it upside down
Phil Lam X I found this : www.google.com/search?q=eating+a+hamburger+upside+down&rlz=1C9BKJA_enCA651CA651&oq=eating+a+hamburger+&aqs=chrome.2.69i57j0l3.5867j0j7&hl=en-US&sourceid=chrome-mobile&ie=UTF-8
CNBC why are u so dope..!?👍
Love these!!
This was a great video I love your videos on fast food and especially the one in Papa John’s which was a video that got me to subscribe to your channel I like Papa John’s a lot my favorite place to eat pizza wise
I'll have two number 9
A number 9 large
2 number 45
One with cheese and a large soda
-Big Smoke ( remember that name)
a number 6 with extra dip fooool
I hate drive thrus; I feel rushed so I always go in regardless how I feel
Also, The Cookout in North Carolina had a two way system for years
That is so true im from saudi i have visited the us the uae it was okay but I remember when I traveled to Europe i was so surprised seeing fast food restaurants without drive thru!!!
Chick-fil-A has mastered the drive-thru experience.
Ive been watching about Corona virus, How'd I get here? lol
"Drive thru times got higher in 2019..." Pretty sure the employees got higher in 2019. I doubt there's any correlation though 😉
It would be cool of you can also just park near the restaurant, order food on your phone, and staff just brings the food to your car. The app will locate your car and shows your plate number to staff. That way people can take their time ordering instead of waiting in a single line
and now chipotle has opened its first all digital kitchen where the entire ordering experience is online. therefore employees don’t have to deal with karens. 🤩
So you're not only driving through and getting food, you're being manipulated during your stay. Swell.
Honestly, as much as I love cars, I prefer eating outside my car. That way I avoid smells and crumbs
Wow that’s crazy the sign said “Now hiring $4.35 and up”
Good to know *drive thru banks* came first because they just feel safer than standing at the atm with your back exposed. It's not just about laziness in that case.
Because no one likes being around people. They want privacy at home. It’s also quicker & more convenient.
100% agree
love going to the drive thru, i don't have to leave my car.
It’s a good ideal for drive thru I love ❤️ it. I’m so happy.
1:06 that smile is an asset for the company. Better keep her
I can never get my food hot from DoorDash, I'm gonna stick with a drive-thru for now
I didn't like the idea of having my information saved into the system regardless if it will benefit me....sounds like the information could be stolen or sold
All they are doing with it is sending you coupons. It's not that serious.
I agree but basically the same thing happens today. If you ever signed up for a store credit card and/or bank card or have an Amazon or any retail account, your information is saved in their system.
@@saynotop2w where in the video did it say anything about sending you coupons....it said a camera would read your license plates match any credit card information to that license plates and help you by buying more...
@Green Giant that doesn't sound bad ...what's next the IRS?
I sort of wish CNBC provided links to their full interviews with the industry specialists. I think those interviews would be fascinating; and more accessible than digging through trade magazines.
Great video!
Isn't the series supposed to be "the rise and fall of..."?
The drive thru isn't falling, especially during the pandemic where you can't even dine in anymore.
What happened to their usual titles “The Rise and Fall” 😂
it fell
National Drive thru day? That's the first time I've heard of that.
More choice = more complication = more stress
I've never used a drive through. If I ever order fast food (which is extremely rare) I just walk in.
"Delivery's future is...at this point...seems somewhat questionable." And then Covid hit, and this guy had to rethink that statement lol.
5:09, he's eating the burger upside down, that's really bothering me
Same here
😅
Drive thru the dms
With an Abrams M1A2 full speed.
I don't think I've ever been through a drive-thru. Deciding what you want in 30 seconds because there's a line of cars waiting behind you? No thanks.
Best narrator so far
America's favourite activity: Eating junk food while sitting.
@Crypt Keeper got 'em!
People eat regular food while sitting too, you know.
"Celebrated every july 24th" ... My ass