In the past, I've worked as a freelance AV technician with gigs at all with the exception of 2 resorts mentioned here. I would personally recommend the Westin Kierland followed by The Phoenician then The Arizona Biltmore as my top 3. Pointe Hilton at the Peak is my personal best bet for the lower price range resorts.
I recommend the Tempe Buttes over all the rest of the ones mentioned. You can walk just down the back parking lot for Angels spring training games. The pool and restaurant are outstanding. And just the setting is superb. Pool servants will hand out fresh fruit kabobs for free. Rooms are great and don’t miss the jacuzzi which sits by itself way up in the rocks. Just outstanding all around!
I spent 8 days at the Phoenician in June. Fantastic place to stay! The bathroom was as nice as many masters bedrooms with separate bath and show. Service was great and food was great. The three levels of pools and full service attendants was great. Kids also love the slides.
Love the Buttes it's built into the mountains and there hidden hot tubs and the pool is super awesome 😃 keep in mind that you can not see the fireworks from The Tempe town lake from there. The ASU mountain blocks them!
The JW is the best! I literally got stranded there, because my dad's truck didn't start and he had to have it towed. My hubby had to get me the next day and they had an unexpected guest for the night 🤣. But yasssssss it's the best we love it as an affordable staycation!
Thank you for the vid. I was looking for this type of video a long time ago. Now its easy to plan my next trip. Hopefully the US borders will open soon
Thanks for this and all your videos! Looking for a place to maybe spend a week or two to escape our northern winter this year. It would have been nice to see some rooms also, because many hotels/resorts have nice, modern, updated public-facing facilities but the rooms themselves are another matter. I’m sure for the upper-end places this is not the case, but more true for your more budget-friendly places.
Never been to AZ but my hisbands got family there. We live in HI so it'll be nice to spend way less on a vacation I can enjoy! I'm definitely going to multiple resorts!!!
I have been going to the JW Marriott Camelback Resort and Spa for over 30 years. I was waiting for it to show up on your list and finally at the end! Amazing Spa and Spa pool. The Jack Rabbit Pool is beautiful and I understand after their multi million dollar renovation a few years back, that there is a separate adult pool as well. Beautiful Resort. Also, The Sheraton at Wild Horse Pass didn't make you list. Surprising.
Wouldn't it be nice if resort pools didn't look so very swimming-pooly and the tables/unbrellas looked more natural than those thingies that go in the center of a takeout pizza to keep it from getting squashed? I'm always amazed by the fact that no attention is invested in making the pools seem like anything other than a huge sink in the ground surrounded by scattered pieces of metal and fading fabric. If I were designing a pool (and cost were no issue), I'd model it after a pond. As much as possible, I'd replace umbrellas with trees and tables and chairs with natural surfaces. Sunbathers would be relegated to some spot behind a rock. LOL.
@@kristing5215 We had some great conferences there in 1984. Worked for Mass Mutual which had their General Agent at Pointe Corporate Plaza. Great memories. And $50 rooms in the summer.
I am beginning to find out why Hilton Phoenix Tapatio Cliffs Resort has gone downhill this year. Aimbridge Hospitality won the bid to manage the resort in January 2021. From what I've seen they must have been the lowest bidder. I've spoken with other guests who have been coming here for many years and they have seen a significant change in the resort in 2022 since they were here a year ago. They have noticed the same problems we have including a lack of maintenance/lack of upkeep, a general overall dinginess. For example, the grounds crew went from 11 to 14 on staff before Aimbridge took only 4 today - that's it for the entire grounds property! That's why you see bird poop on the lounges and on the patios where you walk, a general dirtiness everywhere, and things crumbling away. That's what you get when you reduce maintenance and support staff. They are also shutting down entire pool areas for large group convention events, so be sure to check in ahead of time as that pool area you wanted may not be available. For example, the adult pool in the main building where the lobby is has been shut down this week exclusively for a convention group.
iam just looking to move to a place where people are warm and down to earth like omaha so i think the phoenix area would be a cool place to vist to see if i would like to move their if you can help me please send me some in formation please
washighton dc is better with more fun things to do but the crime sucks ok they they have to get the crime down look the people are cool in dc and baltimore metro ok its just the sad thing is both cities have a crime problem but it is better thin northern virginia
No room tours or solid proof of pricing totally off on summer pricing for a lot of the properties listed. Anyone can videotape the grounds of a hotel. 👎 Boo
Would never stay at the Biltmore again. It's not the place to go to for a relaxing vacation The facility caters to conventions and business meetings. The bars are crowded and loud with conventeers. Often times the great lawn is cordoned off for cocktail parties hosted bt one of the conventions. Many rude people are on site for the business meetings and conventions. During one stay occupants of the adjoining room climbed onto my room's balcony and took the balcony chairs for their use.
RE: Pointe Hilton Tapatio Cliff Resort or Hilton Phoenix Tapatio Cliffs Resort. OK HOLD EVERYTHING!! WARNING DO NOT STAY AT THE Hilton Phoenix Tapatio Cliffs Resort! This could not possibly be a Hilton Resort - yet it is labeled as such! Please ignore the glowing reviews of the Pointe Hilton Tapatio Cliffs resort. We are staying there right now, May 17, 2022. Somebody at Hilton must have paid these TH-cam and online reviewers a money or comps to post these wonderful reviews because they don't match what we are experiencing! And other guests: read the reviews at TripAdvisor before coming here. We made a mistake and didn't read them! Those negative reviews are true assessments, they are not exaggerating. Ignore the positive ones, they must have been paid or comped. 1.The carpet & tile floors in the room were dirty, the bottoms of our feet were black after walking barefoot around the room after only an hour. Our solution was to put large bath towels on the tile and walk on those. Frankly, the entire room and furniture should be steam cleaned from our experience and from what we have now read from recent spring 2022 reviews. 2. Air conditioning in our room was not working when we arrived, and it was hot and muggy in our room. We immediately called, as there was an error message on the wall thermostat. We had both doors and windows closed, but it said they were open. The A/C will not work if any window, outside slider or door is open. We called again after 20 minutes went by and no one came to fix it as promised. When we called a second and third time, someone finally came. They had to replace the sensor on the sliding door in order for the air conditioning to work. Aren’t we paying for that air conditioning? Shouldn’t we be able to control it as we wish without sensors? 3. Air conditioning in our rooms is controlled by a Wi-Fi connected Wisuite brand motion sensing thermostat in the bathroom area with the lowest range preset at 68 degrees - it will not allow you to set the cold lower than 68F! With motion sensor thermostats when you sleep there is no motion at night so the Wisuite thermostat thinks you are not there and turns off the A/C. And ours is located in the bathroom area, not the bedroom! This makes for a restless miserable hot night. 4. No pen or paper in the room. 5. “Resort” amenities in the bathroom include a hair dryer and three tiny shampoo, conditioner and lotion bottles. Nothing else. This is not Hilton Resort quality. It might be a small thing, unless you are paying the bill. 6. The room phones don’t always work for calls within the complex, you hang up and pick up repeatedly and eventually they work. The phones haven't been scrubbed for years - they may be sanitized, but they are dirty. 7. The outside decks should be pressure washed. 8. The bathroom fan screeched when we turned it on and started smoking, smelling bad. 9. We called for help. No one answered at the Guest Services Hotline, as it rang and rang. Next we called Guest Reception, no one answered there either. So we called the Bell Desk and they answered. We explained all that had gone wrong and how frustrated we were. He was very kind, and said he would get someone there right away. They did come in just a few minutes. Maintenance could not find a replacement for the fan, so we have no exhaust fan this week to get rid of the humidity when we shower or use the tub. 10. When they removed the bathroom exhaust fan the fan grate in the ceiling was clogged up like a 40 year old bathroom fan - no wonder the fan was burning up! 11. We had one chamomile tea bag and two coffee bags for the hot coffee maker. We do not drink coffee, but do drink tea. It would be nice to have some regular tea, not one herbal tea usually taken at bed in order to sleep well. 12. We were told we would have a view of the pool area - we asked for that specifically when we made the reservations and the reservation agent assured us that we did overlook “The Falls”. We got to our room in building 6 and it had a view of the cliff behind us and a parking lot in front of us. No view of the pool area. We were then moved to building 7, which, except for the rooms on the end, is entirely above the parking lot. In building 7 you begin to see a little of the pool area. It turns out that ONLY building 8 which has the true “Falls View” location as it is above the resort’s major pool area, with falls behind it (entry area with very limited street parking) and a view of the pool area. If you look at the rooms online, you are made to believe by the description and the photo that your room will definitely be there if you pay that rate. Very deceptive. 13. Note there is no way to call in to make reservations with the local resort staff. On every attempt, even to a 602 number you go to a global Hilton reservation call desk which may be in someone’s living room (one of our calls sounded exactly like that). Actually it’s pretty nice that Hilton call center staff can work from home, they just need to find a quiet room to work from and or a headset! 14. The falls pool “spa” is not a spa, it is a hot pool. When you turn on the “spa” bubbles and they are just ornamentation, they are not the jacuzzi type for comfort or to massage sore muscles. 15. May 2022: Geyser and Grotto pools are open to 8, Geyser pool water slide closes at 5PM 16. Cascades Cafe: After 10 minutes we got the nachos, but had to wait quite a while longer for the drinks. There were 4 people at the bar at this time, one bartender, no server. Nachos were served with cold chicken chunks on top and watery nacho cheese sauce. The blended smoothie was good, the blended Banana Bo Tai was partly blended with chunks of ice. Could not taste the Captain Morgan rum they said was there, or the 151 “splash” on top.. 17. Bees and small debris everywhere in the large Geyser pool. Plenty of pool staff or pool sweeping equipment, as we could see them - the 3 pool boys were hanging out chatting amongst themselves for over an hour by the cabanas. There is bird poop on the top of the backs of the pool lounges. The pools don’t open until mid morning so pressure wash them every morning please! BEWARE - birds are everywhere and will land on your stuff looking for food the moment you leave your chairs. 18. Be EXTREMELY careful when driving through the lobby checking area - there is no way to see people walking through the walkway until they pop out in front of you. Mirrors or sidewalk occupied alerts should be installed for drivers to see! 19. The “smart” TV’s are old and respond slowly to the remotes. Movies are around $20. Positives: Friendly helpful front desk gave us each a bag with two water bottles. Also a friendly and helpful maintenance, and guest services staff - we met & spoke with several on our first day when they tried to fix the bathroom exhaust fan and thermostat issues. The room had two layers of curtains, and the dark curtains were great. Doors to separate the bathroom area from the front and back rooms. Neutrogena lotion, shampoo, and conditioner. The bottom line: This is a resort, a place to relax and get away from home. However, it turns out a stay here is like living in a 40 year old home with deferred maintenance and cleaning, and YOU the “lessee” are expected to live with the problems and deal with the inconvenience when it should be a vacation! Is a Hilton resort a self-serve: you clean your room, you clean your deck, you clean the pool getaway? I may as well rent an old home with a pool!. May 17, 2022: the General Manager is Jeff Lesker, his assistant/gatekeeper is Robert Wade. I did reach out to them in the morning via the front desk regarding these concerns. After multiple attempts to reach both of them, and with voice mails to Robert Wade (front desk does not allow you to contact Jeff Lesker), neither of them responded before I posted this review late in the afternoon the same day.
In the past, I've worked as a freelance AV technician with gigs at all with the exception of 2 resorts mentioned here. I would personally recommend the Westin Kierland followed by The Phoenician then The Arizona Biltmore as my top 3. Pointe Hilton at the Peak is my personal best bet for the lower price range resorts.
I recommend the Tempe Buttes over all the rest of the ones mentioned. You can walk just down the back parking lot for Angels spring training games. The pool and restaurant are outstanding. And just the setting is superb. Pool servants will hand out fresh fruit kabobs for free. Rooms are great and don’t miss the jacuzzi which sits by itself way up in the rocks. Just outstanding all around!
I spent 8 days at the Phoenician in June. Fantastic place to stay! The bathroom was as nice as many masters bedrooms with separate bath and show. Service was great and food was great. The three levels of pools and full service attendants was great. Kids also love the slides.
Thank you for sharing video !
Watching from. Japan.
Beautiful places! 👍
Love the Buttes it's built into the mountains and there hidden hot tubs and the pool is super awesome 😃 keep in mind that you can not see the fireworks from The Tempe town lake from there. The ASU mountain blocks them!
Thank you for making this video! You really cannot find videos like this as a whole for our great state of Arizona, this video is amazing.
Thanks for the video! I live in a very very cold climate, so I'm looking for places to travel for vacation during the winter. This was awesome!
I really would love to take a trip to Arizona in January. This video helped me alot
John you missed the Wigwam resort over in Glendale area.
@livinginarizona
Question for you, is Camelback Resort in Scottsdale the same as Camelback Inn?
Sheraton Grand at Wild Horse Pass is a beautiful resort.
Great job Sir! Greetings from Hidden Valley, South of Maricopa. 🙂
The JW is the best! I literally got stranded there, because my dad's truck didn't start and he had to have it towed. My hubby had to get me the next day and they had an unexpected guest for the night 🤣. But yasssssss it's the best we love it as an affordable staycation!
Thank you for this video..you really did an amazing job..
New to Arizona. I have learned a lot from your videos. You are my resource here. Thank you!
Thank you so much for making this video! I've been thinking of doing a stay-cation
i've stayed at the Westin Kierland multiple times. It is an absolutely lovely resort.
Thank you for the vid. I was looking for this type of video a long time ago. Now its easy to plan my next trip. Hopefully the US borders will open soon
Thanks for this and all your videos! Looking for a place to maybe spend a week or two to escape our northern winter this year. It would have been nice to see some rooms also, because many hotels/resorts have nice, modern, updated public-facing facilities but the rooms themselves are another matter. I’m sure for the upper-end places this is not the case, but more true for your more budget-friendly places.
I just want to say…. mil gracias for your time!!
Wow beautiful places 😍
Never been to AZ but my hisbands got family there. We live in HI so it'll be nice to spend way less on a vacation I can enjoy! I'm definitely going to multiple resorts!!!
Great video. I would have replaced a couple of them with the boulders, and the Hyatt at Gainey Ranch.
I love the spa there!
Thank you sir for the upload.
Love your content.
To rich for my blood but nice to dream.
Very interesting , well done video. A suggestion …. Do the same informative , walk thru video about the best RV parks in Arizona
How did you forget the wigwam resort? It’s a gem in the west valley.
Another one is the Royal Inn.
I have been going to the JW Marriott Camelback Resort and Spa for over 30 years. I was waiting for it to show up on your list and finally at the end! Amazing Spa and Spa pool. The Jack Rabbit Pool is beautiful and I understand after their multi million dollar renovation a few years back, that there is a separate adult pool as well. Beautiful Resort. Also, The Sheraton at Wild Horse Pass didn't make you list. Surprising.
How hot is phoenix in November? Hot enough to be able to use the pool?
Congratulations lovely video's
Nice Jeff I need book one of those next year. Me time
Wouldn't it be nice if resort pools didn't look so very swimming-pooly and the tables/unbrellas looked more natural than those thingies that go in the center of a takeout pizza to keep it from getting squashed? I'm always amazed by the fact that no attention is invested in making the pools seem like anything other than a huge sink in the ground surrounded by scattered pieces of metal and fading fabric. If I were designing a pool (and cost were no issue), I'd model it after a pond. As much as possible, I'd replace umbrellas with trees and tables and chairs with natural surfaces. Sunbathers would be relegated to some spot behind a rock. LOL.
I remember when I Stayed at JWMarriott Desert Ridge for 170 a Night in the Summer.Prices have really gone up so I can't afford it anymore
What about the Pointe at North Mountain? 16th/Northern
I think you're meaning tapatio cliffs? That one is my top value pick...great place.
@@kristing5215 We had some great conferences there in 1984. Worked for Mass Mutual which had their General Agent at Pointe Corporate Plaza. Great memories. And $50 rooms in the summer.
Nice! As long as you don't have to wear a mask i might try one of these! Thanks!
Your camera is again very choppy - there must be something wrong - maybe in post processing? Otherwise great videos - thanks a lot!
Could you do resorts in the Tucson area?
Great video. Please create one for Northern Az/Flag area. Thanks.
Az is paradise
Thank you so much
nice informative video but noy for us//too expensive for vanity
I deliver to all these resorts 😊
hi are you doing to day my name is juan i grew up in omaha nebraska loved growing up thir people was very friendly
No mention of pool bar service- key
I am beginning to find out why Hilton Phoenix Tapatio Cliffs Resort has gone downhill this year. Aimbridge Hospitality won the bid to manage the resort in January 2021. From what I've seen they must have been the lowest bidder. I've spoken with other guests who have been coming here for many years and they have seen a significant change in the resort in 2022 since they were here a year ago. They have noticed the same problems we have including a lack of maintenance/lack of upkeep, a general overall dinginess. For example, the grounds crew went from 11 to 14 on staff before Aimbridge took only 4 today - that's it for the entire grounds property! That's why you see bird poop on the lounges and on the patios where you walk, a general dirtiness everywhere, and things crumbling away. That's what you get when you reduce maintenance and support staff.
They are also shutting down entire pool areas for large group convention events, so be sure to check in ahead of time as that pool area you wanted may not be available. For example, the adult pool in the main building where the lobby is has been shut down this week exclusively for a convention group.
Thanks for the warning. Tapatio has always been a favorite in the past. May be time to look for another resort for my birthday trip, eh?!
iam just looking to move to a place where people are warm and down to earth like omaha so i think the phoenix area would be a cool place to vist to see if i would like to move their if you can help me please send me some in formation please
Via resort in Glendale will blow all these away!!! Check out the video links on TH-cam.
How may 55 and older GATED retirement parks surround Phoenix . With Los of fun emmities
but i have been living in alexandria northern virginia thier elven years but i hate people are not friendly now i work in washighton dc
It is a shame what they have done to Castle Hot Springs. Tore down so much of the history and made it inaccessible to the non rich. :(
You're welcome to promote your TH-cam page and Facebook page in my Facebook group, AZ BirdGang Nation!
First
Curious ! Which is your favorite?
washighton dc is better with more fun things to do but the crime sucks ok they they have to get the crime down look the people are cool in dc and baltimore metro ok its just the sad thing is both cities have a crime problem but it is better thin northern virginia
That castle hot springs resort is a scam.
No room tours or solid proof of pricing totally off on summer pricing for a lot of the properties listed. Anyone can videotape the grounds of a hotel. 👎 Boo
Would never stay at the Biltmore again. It's not the place to go to for a relaxing vacation The facility caters to conventions and business meetings. The bars are crowded and loud with conventeers. Often times the great lawn is cordoned off for cocktail parties hosted bt one of the conventions. Many rude people are on site for the business meetings and conventions. During one stay occupants of the adjoining room climbed onto my room's balcony and took the balcony chairs for their use.
They all looked quite boring…
boo hoo go to motel 6 bozo
God damn. Just change the title of your channel to “Living in Scottsdale Now”…
RE: Pointe Hilton Tapatio Cliff Resort or Hilton Phoenix Tapatio Cliffs Resort.
OK HOLD EVERYTHING!! WARNING DO NOT STAY AT THE Hilton Phoenix Tapatio Cliffs Resort! This could not possibly be a Hilton Resort - yet it is labeled as such!
Please ignore the glowing reviews of the Pointe Hilton Tapatio Cliffs resort. We are staying there right now, May 17, 2022. Somebody at Hilton must have paid these TH-cam and online reviewers a money or comps to post these wonderful reviews because they don't match what we are experiencing! And other guests: read the reviews at TripAdvisor before coming here. We made a mistake and didn't read them! Those negative reviews are true assessments, they are not exaggerating. Ignore the positive ones, they must have been paid or comped.
1.The carpet & tile floors in the room were dirty, the bottoms of our feet were black after walking barefoot around the room after only an hour. Our solution was to put large bath towels on the tile and walk on those. Frankly, the entire room and furniture should be steam cleaned from our experience and from what we have now read from recent spring 2022 reviews.
2. Air conditioning in our room was not working when we arrived, and it was hot and muggy in our room. We immediately called, as there was an error message on the wall thermostat. We had both doors and windows closed, but it said they were open. The A/C will not work if any window, outside slider or door is open. We called again after 20 minutes went by and no one came to fix it as promised. When we called a second and third time, someone finally came. They had to replace the sensor on the sliding door in order for the air conditioning to work. Aren’t we paying for that air conditioning? Shouldn’t we be able to control it as we wish without sensors?
3. Air conditioning in our rooms is controlled by a Wi-Fi connected Wisuite brand motion sensing thermostat in the bathroom area with the lowest range preset at 68 degrees - it will not allow you to set the cold lower than 68F! With motion sensor thermostats when you sleep there is no motion at night so the Wisuite thermostat thinks you are not there and turns off the A/C. And ours is located in the bathroom area, not the bedroom! This makes for a restless miserable hot night.
4. No pen or paper in the room.
5. “Resort” amenities in the bathroom include a hair dryer and three tiny shampoo, conditioner and lotion bottles. Nothing else. This is not Hilton Resort quality. It might be a small thing, unless you are paying the bill.
6. The room phones don’t always work for calls within the complex, you hang up and pick up repeatedly and eventually they work. The phones haven't been scrubbed for years - they may be sanitized, but they are dirty.
7. The outside decks should be pressure washed.
8. The bathroom fan screeched when we turned it on and started smoking, smelling bad.
9. We called for help. No one answered at the Guest Services Hotline, as it rang and rang. Next we called Guest Reception, no one answered there either. So we called the Bell Desk and they answered. We explained all that had gone wrong and how frustrated we were. He was very kind, and said he would get someone there right away. They did come in just a few minutes. Maintenance could not find a replacement for the fan, so we have no exhaust fan this week to get rid of the humidity when we shower or use the tub.
10. When they removed the bathroom exhaust fan the fan grate in the ceiling was clogged up like a 40 year old bathroom fan - no wonder the fan was burning up!
11. We had one chamomile tea bag and two coffee bags for the hot coffee maker. We do not drink coffee, but do drink tea. It would be nice to have some regular tea, not one herbal tea usually taken at bed in order to sleep well.
12. We were told we would have a view of the pool area - we asked for that specifically when we made the reservations and the reservation agent assured us that we did overlook “The Falls”. We got to our room in building 6 and it had a view of the cliff behind us and a parking lot in front of us. No view of the pool area. We were then moved to building 7, which, except for the rooms on the end, is entirely above the parking lot. In building 7 you begin to see a little of the pool area. It turns out that ONLY building 8 which has the true “Falls View” location as it is above the resort’s major pool area, with falls behind it (entry area with very limited street parking) and a view of the pool area. If you look at the rooms online, you are made to believe by the description and the photo that your room will definitely be there if you pay that rate. Very deceptive.
13. Note there is no way to call in to make reservations with the local resort staff. On every attempt, even to a 602 number you go to a global Hilton reservation call desk which may be in someone’s living room (one of our calls sounded exactly like that). Actually it’s pretty nice that Hilton call center staff can work from home, they just need to find a quiet room to work from and or a headset!
14. The falls pool “spa” is not a spa, it is a hot pool. When you turn on the “spa” bubbles and they are just ornamentation, they are not the jacuzzi type for comfort or to massage sore muscles.
15. May 2022: Geyser and Grotto pools are open to 8, Geyser pool water slide closes at 5PM
16. Cascades Cafe: After 10 minutes we got the nachos, but had to wait quite a while longer for the drinks. There were 4 people at the bar at this time, one bartender, no server. Nachos were served with cold chicken chunks on top and watery nacho cheese sauce. The blended smoothie was good, the blended Banana Bo Tai was partly blended with chunks of ice. Could not taste the Captain Morgan rum they said was there, or the 151 “splash” on top..
17. Bees and small debris everywhere in the large Geyser pool. Plenty of pool staff or pool sweeping equipment, as we could see them - the 3 pool boys were hanging out chatting amongst themselves for over an hour by the cabanas. There is bird poop on the top of the backs of the pool lounges. The pools don’t open until mid morning so pressure wash them every morning please! BEWARE - birds are everywhere and will land on your stuff looking for food the moment you leave your chairs.
18. Be EXTREMELY careful when driving through the lobby checking area - there is no way to see people walking through the walkway until they pop out in front of you. Mirrors or sidewalk occupied alerts should be installed for drivers to see!
19. The “smart” TV’s are old and respond slowly to the remotes. Movies are around $20.
Positives: Friendly helpful front desk gave us each a bag with two water bottles. Also a friendly and helpful maintenance, and guest services staff - we met & spoke with several on our first day when they tried to fix the bathroom exhaust fan and thermostat issues. The room had two layers of curtains, and the dark curtains were great. Doors to separate the bathroom area from the front and back rooms. Neutrogena lotion, shampoo, and conditioner.
The bottom line: This is a resort, a place to relax and get away from home. However, it turns out a stay here is like living in a 40 year old home with deferred maintenance and cleaning, and YOU the “lessee” are expected to live with the problems and deal with the inconvenience when it should be a vacation! Is a Hilton resort a self-serve: you clean your room, you clean your deck, you clean the pool getaway? I may as well rent an old home with a pool!.
May 17, 2022: the General Manager is Jeff Lesker, his assistant/gatekeeper is Robert Wade. I did reach out to them in the morning via the front desk regarding these concerns. After multiple attempts to reach both of them, and with voice mails to Robert Wade (front desk does not allow you to contact Jeff Lesker), neither of them responded before I posted this review late in the afternoon the same day.