No, you don’t need to be connected to your Hotmail account or have a Wi-Fi connection every time you use Office apps like Word or PowerPoint. Here's how it works: For Activation: You only need to sign in once to activate Office after installation. Offline Use: After activation, you can use Office apps offline without signing in. Just ensure your license is active. OneDrive Features: If you use OneDrive for saving files, you'll need internet to sync, but you can work on files stored locally without Wi-Fi. Let me know if you need help setting up offline access! 😊
If double-clicking your Office file only sends it back to the Downloads folder, follow these steps: 1. Confirm the File Type Check if the file is an installer: On Mac: It should be a .pkg or .dmg file. On Windows: It should be a .exe or .iso file. 2. If It's an ISO File (Windows) Mount the ISO: Right-click the file > Mount. Open the virtual drive created in File Explorer and double-click the setup file. Run the installation wizard. 3. If It’s a .pkg/.dmg File (Mac) Double-click the .pkg or .dmg file to open the installer. Follow the on-screen steps to install Office. 4. Redownload the File (If Necessary) If the file isn’t working properly, download it again from your Microsoft account: Visit account.microsoft.com > Services & Subscriptions. Locate your Office purchase and download the correct version. Let me know if this resolves your issue!
@@indigosoftware9625 A number of hours prior to seeing your answer I called Apple support and they led me through it by sharing my screen. Even then it wasn't as straightforward as one might conclude from your explanation. But thanks for responding.
When I try to redeem my key and actually click redeem it says I only can download the 64 or 32 bit version. ofc I can't open them and when I try to go to my account under services then the product doesn't show up. Could you pls help
It seems like you're experiencing an issue with redeeming your Office product key and downloading the correct version. Here's what you can do: 1. Confirm Product Key Activation Go to office.com/setup. Sign in with your Microsoft account. Enter your product key and follow the prompts. 2. Verify in Your Microsoft Account Log in to your Microsoft account at account.microsoft.com/services. Check the "Services & Subscriptions" section for your product. If it doesn’t appear, ensure you’re logged into the correct account used during activation. 3. Download the Correct Installer If only 64-bit or 32-bit downloads are available but don’t work: Use the Office Offline Installer: Go to office.com. Navigate to My Account > Install Options > Offline Installer. Download the PKG file for macOS or the proper version for Windows. 4. Check Compatibility For macOS: Ensure your system supports the Office version you’re trying to install (e.g., Office 2024 is compatible with macOS Catalina or later). For Windows: Match the bit version (64-bit or 32-bit) with your OS architecture. 5. Clear Browser Cache If you’re unable to proceed on the website, clear your browser cache or try another browser. 6. Contact Microsoft Support If your product doesn’t appear under Services & Subscriptions, it may not have been properly redeemed. Contact Microsoft Support and provide: The product key. Purchase receipt. Error details. Let me know if you need further assistance! 😊
If you still need to uninstall your Office software before installation, checkout our tutorial video! th-cam.com/video/8TMxPq2khhU/w-d-xo.html
Do I need to be connected to my hotmail account every time I use Office (Word, PPT, etc)????? What if I don't have wifi connection????
No, you don’t need to be connected to your Hotmail account or have a Wi-Fi connection every time you use Office apps like Word or PowerPoint. Here's how it works:
For Activation: You only need to sign in once to activate Office after installation.
Offline Use: After activation, you can use Office apps offline without signing in. Just ensure your license is active.
OneDrive Features: If you use OneDrive for saving files, you'll need internet to sync, but you can work on files stored locally without Wi-Fi.
Let me know if you need help setting up offline access! 😊
I downloaded Office Home 2014, but when I double click it it just goes to Download rather than installing it.
If double-clicking your Office file only sends it back to the Downloads folder, follow these steps:
1. Confirm the File Type
Check if the file is an installer:
On Mac: It should be a .pkg or .dmg file.
On Windows: It should be a .exe or .iso file.
2. If It's an ISO File (Windows)
Mount the ISO:
Right-click the file > Mount.
Open the virtual drive created in File Explorer and double-click the setup file.
Run the installation wizard.
3. If It’s a .pkg/.dmg File (Mac)
Double-click the .pkg or .dmg file to open the installer.
Follow the on-screen steps to install Office.
4. Redownload the File (If Necessary)
If the file isn’t working properly, download it again from your Microsoft account:
Visit account.microsoft.com > Services & Subscriptions.
Locate your Office purchase and download the correct version.
Let me know if this resolves your issue!
@@indigosoftware9625 A number of hours prior to seeing your answer I called Apple support and they led me through it by sharing my screen. Even then it wasn't as straightforward as one might conclude from your explanation. But thanks for responding.
When I try to redeem my key and actually click redeem it says I only can download the 64 or 32 bit version. ofc I can't open them and when I try to go to my account under services then the product doesn't show up. Could you pls help
It seems like you're experiencing an issue with redeeming your Office product key and downloading the correct version. Here's what you can do:
1. Confirm Product Key Activation
Go to office.com/setup.
Sign in with your Microsoft account.
Enter your product key and follow the prompts.
2. Verify in Your Microsoft Account
Log in to your Microsoft account at account.microsoft.com/services.
Check the "Services & Subscriptions" section for your product.
If it doesn’t appear, ensure you’re logged into the correct account used during activation.
3. Download the Correct Installer
If only 64-bit or 32-bit downloads are available but don’t work:
Use the Office Offline Installer:
Go to office.com.
Navigate to My Account > Install Options > Offline Installer.
Download the PKG file for macOS or the proper version for Windows.
4. Check Compatibility
For macOS: Ensure your system supports the Office version you’re trying to install (e.g., Office 2024 is compatible with macOS Catalina or later).
For Windows: Match the bit version (64-bit or 32-bit) with your OS architecture.
5. Clear Browser Cache
If you’re unable to proceed on the website, clear your browser cache or try another browser.
6. Contact Microsoft Support
If your product doesn’t appear under Services & Subscriptions, it may not have been properly redeemed.
Contact Microsoft Support and provide:
The product key.
Purchase receipt.
Error details.
Let me know if you need further assistance! 😊