I just came across your video and wanted to thank you. I just used your simplified method and it worked perfectly! It saved me so much time and from overthinking the whole thing. Thank you! Thank you!
Thank you so much for this training video! I just got an order of 6 items and needed to learn quickly ( and simply) and boom 💥 here you are ready to help! I appreciate you!
THANK YOU SO SO MUCH!! This video provided the EXACT information needed today. For the first time, I had two buyers buying more than one item. I had NO idea what to do. Your instructions were easy to understand and were super helpful. Keep doing what you do!!!
thanks for the video. i've been confused about combined shipping for awhile ,while other just explain the steps without showing . this was very helpful :)
Many thanks for making this tutorial! I’ve had to watch it each time I have had to combine shipping after purchase. Slow muscle memory! I really appreciate how you break everything down making it easy to understand! It’s so simple to fast forward to the combine shipping steps! The poly bag info is beneficial as well! Thanks a bunch!
Great information on this video! Thank you so much for making these videos! Yours are the easiest to understand and most informative than anyone else on here!
Mahalo!! For this awesome video!! I just sold 3 items to one buyer and had to figure out how the heck I was going to ship it and save the buyer some money! I searched combined shipping on here and your video popped up! I ship from Hawaii and most of my sales goes to the continent! Aloha!
I was wondering how it works when the customer asks about combining shipping before they pay. I'm nervous about getting it right. I have watched all your videos and learned a ton. You and Melody are awesome!! Thank you so much!!
Thank you so much for another video that gave me the exact information I needed! I had one customer order two items and wanted to ship together to save them some money and this was perfect. Thanks for taking the pressure off doing this and making it easy for me to save my customer some dollars.
I genuinely want to make the process as easy as possible. I'd love to help people do this if they want to do this. Thank you so much for the kind words.
I watched this video before and now I’m watching it again because of my first combined order thank you so much for your continuous help and please send my regards to your lovely wife
Thank you so much for sharing this! I couldn't figure it out myself from the ebay help system. It makes it extremely helpful that you show us what you're doing on the screen also. Thanks!!!
More great content! I have been 'researching' reselling on eBay for a long time, using your videos as a valuable tool. Last weekend I finally took the plunge! I have listed 70 items in 7 days and sold and shipped 4! 🎉👏 Thank you so very much for helping us newbies! ❤
I've watched you for a long time . But today I googled EBay on how to combine shipping and you popped up. Very helpful! Thank you !!! See you Tuesday night !
Thanks for this video. I've only been selling for a couple of months and I frequently get messages asking me to find a way to reduce shipping cost. I also had someone ask me to ship two items together to reduce cost. That was ok, but it is confusing for a newbie.
I completely understand. Most of the time, shipping is just expensive. No way around it. Some sellers hide the cost within the cost of their item. I don't, but I understand why they do. It always baffles me that there are so many buyers that don't realize my total price WITH my shipping charges is still cheaper than the one with FREE shipping, is a better deal.
Great video! Clean, thorough, simply informative, and so easy to follow. Plus, love the written template response we can copy and paste into our shipping discount comment. Thanks!!!!
What's missing here are a couple things. eBay charges a final value fee on the shipping costs. So if I charge a customer $8.50 for shipping, eBay has ~$1.25 fee. AND I have paid $1 - $2 PER ITEM for supplies needed for shipping. So if USPS charges $6.44 and customer paid $8.50, that $8.50 should cover the USPS cost PLUS the eBay final value fee of about $1, plus the shipping supplies cost of let's say $1. So at $8.50 shipping paid by the customer, you're covering the FULL shipping cost, and breaking even. If you refund the customer $2, you've just lost $2 on the total all inclusive shipping cost.
Yes, but part of the purpose of the video was to show how to make this type of refund. I wasn't concerned about a dollar or two one way or the other. Sometimes, in order to make a video, I don't have perfect examples and just have to make do. :-)
@@TheChaChingKing one thing I was having a problem with is it kept showing that I needed to ship something that had been refunded. I finally just clicked archive. Because it’s very confusing to go on there and it shows that something needs to be shipped when I know that nothing does. Was this the right thing to do?
I really appreciate your comment. I never know if, by trying to make it helpful regardless of someone's experience level, I'm putting out something that no one needs.
No, and that's a great point. I RARELY get multi-item sales. So, it really doesn't impact me. Occasionally, I refund the difference. But if you sell items that get regular multi-item purchases, you wouldn't want to enable immediate payment required.
Are the poly mailers water resistent? Also apparently USPS no longer ships packages first class. Only envelopes. Packages now have to be ground advantage or priority
The poly is water resistant, but you'd have to seal the end where you fold it over if you really need it to stay dry. And, yes, First Class has been replaced by Ground Advantage. I need to update this video soon. This video was created before they made that change. I actually prefer Ground Advantage.
I first hit the bell and (get all notifications) didn't get any; then I changed to (get personalized notifications) still didn't get any. Can you tell me what I need to do to get notifications???? Thanks...love you and Melanie!!!
Hey Scot, another great episode! We are both old enough to know the reference to Rube Goldberg, and the analogy certainly applies to eBay’s clunky “combined shipping” protocol. To be completely honest, I’m wondering if my wife even knows about every aspect of your step-by-step tutorial! And she’s shipped 10’s of thousands of items over the years. As a crutch, she defaults to making a suggestion to the customer that he/ she buy the items, and then we’ll refund back the agreed upon difference. But of course, that relies on trust of the seller. I just sent out six music sheets and books this weekend and ended up ending every single one of the items some of which she had already either purchased or we had sent out offers on before she decided to do a bulk purchase. She could not follow our directions for the life of her… I finally fell on a novel approach- taking one photo of all the grouped items & crafted a (custom) listing just for her. But what a pain! Have to give props to Poshmark, among the many other idiot proof systems, they employ… Posh’s bundling and combined shipping procedures should turn the old-timer (eBay) red-faced.
I don’t think that there are more straightforward instructions from anyone providing reseller content than you shared in your video! Very much needed and appreciated! Succinct & to the point.
Ebay has been the largest platform for yard goods for a long, long time. But if they don't pay attention to the innovations of the newcomers, they will eventually age themselves to the point they fall behind. On Poshmark, the buyer just makes a bundle and you're done with it. Simple. I love ebay. I really do. But I also recognize some of the use-friendly innovations of their competitors.
The only time I've ever had that happen was if the post office had already scanned the package. Was there a significant amount of time between printing the label and adding a tracking number to the second? There may be a time limit to add a second item to your package. I'm just guessing. I've never had it happen.
You are awesome! I don’t have a store yet, but I am at the point where I need to make my eBay account into the lowest cost eBay store. Do you have a video for that? I’m slowly making my way through your very informative videos:)
I have this in my saved folder but on my doesn’t have the word “copy” to copy tracking number. I’m new since April so maybe the page look is different.
I don't see why you couldn't. All you would really be changing is where the label was printed. You'd still have to add the tracking and mark the items as "shipped" if it didn't do it automatically.
Send the seller a note first. Make sure they combine shipping. Then ask them how to do that. If they don't require immediate payment, you can make your purchases and then they can send you an invoice with the combined shipping amount.
When you ship on eBay, the tracking numbers are actually for USPS and UPS. You can use those numbers on the USPS and UPS sites to track your packages. Plus, you get a pretty healthy discount by shipping through eBay.
I see. I screwed up and two labels printed. Next time I will copy and paste from same order and mark the other item as shipped. I have to do it slow. lol
Hello, thank you very much for your videos, I am new to the Ebay community and someone won two of my auctions on ebay, and he wrote to me asking for combinated Shipping, he still hasn't paid me and he asked me if I can send him an invoice with the new cost. can I do it for an auction? how is it done?
You should be able to send him an invoice. Go to your seller hub. On the right hand side there should be a tab that says "Awaiting payment." If you open that, you should be able to send an invoice. Now, you won't be able to send an invoice if he lives out of the country. That's not allowed.
So I have a question? I listed some sting lights and already put in the box size and did ground advantage calculated shipping, I have 8 total of these and put in save 10% if they buy 2 or more. How would I change the shipping cost if let’s say they buy 2 or 3? Because the package would then be 2 or 3 times heavier. Thank you
If you process combined shipping, are you required to buy the shipping label thru eBay? I want to combine shipping but I get my labels thru Pirate Ship. Thanks!
You can buy the label through Pirate Ship. You just have to make sure you get the tracking number entered into eBay for each item and mark them as shipping. It doesn't matter if the same tracking number is used for multiple purchases as long as the tracking number is still valid.
I’m having issues with the new international program. You can’t combine shipping and I have a buyer that wants multiple jewelry pieces. I wonder if it’s possible to get around this somehow and make sure the buyer doesn’t get charged shipping for each individual item?
@@TheChaChingKingI sell collector stamps and send out as standard letter mail. I don't use the international shipping program because they charge $15 to remail a letter that I can send to any country for $1.50. I have no trouble combining shipping
Hi there! I'm new to selling on ebay and it took me less than an hour to lose 65 dollars because of ignorance. I know now not to set a reserve price and then change my mind. Anyhooo...When I was listing, I chose Canada Post as my domestic & international shipper before I realised I couldn't ship (even very small amounts of) vintage perfume by air. Now, I have to send ground shipping, which isn't a problem, except, I'm unable to remove the shipping details from the listings. Also, I'm so confused!...does ebay automatically generate an invoice using the estimated shipping cost OR am I able to contact fedx, get the shipping cost & label and generate my own invoice on the ebay platform? Then when I submit the invoice ebay takes their cut?
Just a quick reminder, you haven't lost anything. You just paid $65 for some experience that will make you much better at this. If you use calculated shipping and FedEx as the shipper, eBay will calculate that amount and charge the buyer for it. You really want to buy your label directly through eBay because it will be a better price than buying it yourself through FedEx. It will get easier with a little more experience.
!@@TheChaChingKing thank you for your prompt reply! So, when I sell, I can select fedx instead of the shipper that I listed? Then I weigh the package etc, input that in the shipping area and I can print off a fedx ground label directly from ebay? That would be so much easier!
I wouldn't ever switch to a service that's slower. You can usually upgrade without any issues. But, be aware, if the customer has an issue with a substitute carrier, they could blame you for it. @@dashulamite
@@TheChaChingKing I did write in my description to contact me before paying so we can sort things out. Canada has strict shipping rules. I absolutely can't ship "air" if I'm shipping perfume. I hope they're understanding. Fortunately I don't have many listings with perfume in the bottles. They're mostly empty so I can ship Canada Post. I'll definitely be more aware of things for my next listings. Thank you so much for your video it was most informative!
Ebay never made combine shipping easy enough to figure out . I have talked to customer reps at Ebay and they said they get lots of phone calls about the confusion of combined shipping and Ebay still refuses to simplify it.
Recently received negative feedback because the buyer paid for seperate items and requested combined shipping after paying but I did not know how to combine the shipping. I ended up giving them a full refund but still have the negative review. Wish I had seen this video before!
Okay, but how can I make it so they can combine shipping BEFORE they pay? I sell comics, and, honestly, if I see a $10 charge for shipping on two comics, I'm just going to buy them on a different website.
To do that, DON'T require immediate payment. Put a statement in your listing that you are happy to combine shipping. Let the buyers know to wait for an invoice before they pay. You can combine the shipping in the invoice.
I just sold two different tops on eBay to the same person a couple of days ago and it was automatically combined with shipping for both. Maybe the buyer did it?
I don't think the buyer does it. I think it might have to do with requiring immediate payment. I require immediate payment. Perhaps that is what does it. I have had items combined before, but it's certainly not consistent.
How to ship an item when shipping cost are more than the price of the item being shipped and offer free shipping. I see this alot and would appreciate your thoughts on this.
You're talking about people that are shipping something like a plug cover for $1.19 with free shipping? If that's what you're asking...I have no reasonable explanation. I heard someone say that the big companies, especially some of the Chinese manufacturers, sell loss-expected items to drive business to their store. The math in my head doesn't add up on that. Another explanation that I've heard is that they are getting some shipping rate that is drastically different that what we are getting. But it would have to be DRASTIC. I wish I could give you a more solid answer, but I just don't have one.
I don't typically include notes. But, you do have to add the tracking number to both packages and make sure they are both marked as shipped. I do occasionally send the buyer a note to make sure they know exactly how I'm shipping it.
@TheChaChingKing okay . Because I had an order of 5 water bottles once. They were all automatically combined so that was easy. Even though i had to do 2 packages
The shipping should have been included in their original payment. They don't make two payments. Whatever you had in the listing for shipping, the buyer would have had to pay that to have it marked as paid. You will buy the label when you ship and get the proceeds of the sale once eBay clears it.
Hi Sir, I encountered a scenario that a customer bought three different items and used three different accounts (may bought as a guest?) and the shipping address is the same and shipping method is the same for three orders. In this case, how do I ship all three with the same label? I generated one label for one order and I tried to use the same label for the other two but then I received an error stating that the label is already used for the other buyer. Thank you.
@@TheChaChingKing Thank you sir, but I have shipped all together now and I have let the customer know that I shipped them together. What should I do now? Thanks so such for your response.
I just did my first combined shipment today. Customer had paid and when I went to purchase a shipping label ebay had already combined the two items, is this a new thing?
It was 10 different sales? Or 10 items in 1 sale? If it was 10 different sales, I'd have them return the 2 items and refund them the shipping it takes to get them back and the cost of those items. I'm guessing that's they way you sold these. If they were originally all together, I would have them return everything, and I'd made a complete return. I typically wouldn't let them pick and choose.
You weren't able to copy the tracking and just add it to the other packages? Normally, if I do that, it isn't an issue at all. Sometimes I have to then go in and mark them as shipped. But, even with a store I often have to do it manually. It isn't always automatic. @@Venziocastro
How about if they want to combine three items at a reduced price and combined shipping? I must be the dumbest eBay seller because I haven’t been able to do this!🤪
Wait, if you're dumbest seller on eBay, and you're asking me because I've already made every single mistake ever made...what does that make me? LOL You can do basically the same thing. You would go back to the third item (and even a 4th or more) and add the tracking number and mark it as shipped. Then, I'd refund some shipping on each item as necessary. :-) Does that help?
Hi Scott, just had this situation happen tonight. I currently have a bidder that's placed bids on 2 auctions, they've won 1 already and the 2nd one ends in a few hours. They're out of country and being I use the global shipping program I'm confused on how to go about this situation. For the first one I have free shipping on the listing, the 2nd one I have a flat rate of $9 shipping. Should I just ship them separate instead since I'm already eating the shipping on the free shipping listing? Or should I inform the buyer to not pay yet and cancel the orders, make a listing with the 2 orders into 1? I'm guessing it may run $15+ to ship (just a guess). I'm thinking everything combined will be around 2.5-3lb total. Thanks in advance!
I just don't have the time to do any mentorships. I'm not exaggerating when I say I get messages on here and on Instagram every day. I know I couldn't do it properly. If I ever have any free time, I would enjoy helping at that level.
@TheChaChingKing At first, I was shocked and confused when eBay sent me the email, which said that I would be receiving partial refunds and I had no idea why. Then, when I read about the email in more detail, I discovered it was because of a shipping discount, which I never had before.
If you have 3 of the same items for sale but you are selling them individually.... So the listing shows (quantity available 3 sold individually) with a listing that shows $10 for the item $12 shipping and a quantity of 3 available for purchase at 1lb each. When a buyer buys all 3 items does Ebay automatically reconfigure the shipping to now reflect a 3lb package and its costs vs the orignial 1lb package? Im having issues with this on my listings and these mistake are cutting into my profits hope you can help thanks!!
I just had my first combine order and remembered you had a video on this. Perfect, very easy to understand for a old re-tired part timer. Thank again.
It's super encouraging for me to hear these might be helpful.
I just came across your video and wanted to thank you. I just used your simplified method and it worked perfectly! It saved me so much time and from overthinking the whole thing. Thank you! Thank you!
Glad it helped!
Thank you so much for this training video! I just got an order of 6 items and needed to learn quickly ( and simply) and boom 💥 here you are ready to help! I appreciate you!
Congratulations on the sales!!!
THANK YOU SO SO MUCH!! This video provided the EXACT information needed today. For the first time, I had two buyers buying more than one item. I had NO idea what to do. Your instructions were easy to understand and were super helpful. Keep doing what you do!!!
Glad it helped!
Crystal clear, to the point, not confusing, short simple and sweet. Five Star. Thank you.
Thank you so much!
I haven't been selling enough to have had this opportunity yet, but I'm glad you covered this topic, as I was wondering about this.
I appreciate that and hope you get some multi-order sales soon!
thanks for the video. i've been confused about combined shipping for awhile ,while other just explain the steps without showing . this was very helpful :)
I hoped it would be helpful!
Many thanks for making this tutorial! I’ve had to watch it each time I have had to combine shipping after purchase. Slow muscle memory! I really appreciate how you break everything down making it easy to understand! It’s so simple to fast forward to the combine shipping steps! The poly bag info is beneficial as well! Thanks a bunch!
Fun fact, I've had to go back to my own videos before to remember how to do something. What does that say about my muscle memory? LOL
@@TheChaChingKing Thanks for making me feel better!! LOL
This step by step was so helpful!! Thank you! I haven't had to combine shipping yet but it's good to know how to do this for the future.
I really appreciate that. Thank you.
Great information on this video! Thank you so much for making these videos!
Yours are the easiest to understand and most informative than anyone else on here!
I appreciate the encouragement so much!
I just want to say THANK YOU. I made my first sale today and it involves combining shipping. Your video was extremely helpful!
Fantastic! Good for you. The first of many.
Thank you! Just last night I had a customer ask about combining items and I hadn't a clue. I do now! Easy enough! Thank you
I hope it proves helpful. 😀
Mahalo!! For this awesome video!! I just sold 3 items to one buyer and had to figure out how the heck I was going to ship it and save the buyer some money! I searched combined shipping on here and your video popped up! I ship from Hawaii and most of my sales goes to the continent! Aloha!
I think it's amazing that we can connect over so many miles! Congratulations on the sales!!!
I was wondering how it works when the customer asks about combining shipping before they pay. I'm nervous about getting it right. I have watched all your videos and learned a ton. You and Melody are awesome!!
Thank you so much!!
If they buy several items and don't pay, you can send them an invoice with combined shipping. Thank you for the kind words!
@@TheChaChingKing how do you send an invoice if they have not paid for these items yet? Thanks for your input.
@@TwinSistersCountryCooking Awaiting payment on seller hub has a link to send invoice
Just had a buyer purchase multiple items, just learned from you how to help customer thank you!
Awesome!!!
Thank you so much for another video that gave me the exact information I needed! I had one customer order two items and wanted to ship together to save them some money and this was perfect. Thanks for taking the pressure off doing this and making it easy for me to save my customer some dollars.
I truly appreciate the encouragement!
You are wonderful and so calm . I'm learning before I get started and you made it so easy for me. I know I can do this.
I genuinely want to make the process as easy as possible. I'd love to help people do this if they want to do this. Thank you so much for the kind words.
I just used this method to combine shipping for a buyer through the eBay mobile app, and it worked! Thank you so much for this video!
Fantastic!
I'm new to selling and just ran into this situation - your video on combining orders was very helpful!
This worked very well! Smooth as butter in July! Thanks for sharing!
Great to hear! LOL
I watched this video before and now I’m watching it again because of my first combined order thank you so much for your continuous help and please send my regards to your lovely wife
Thank you again for the kind words. You are truly appreciated.
Thank you so much for sharing this! I couldn't figure it out myself from the ebay help system. It makes it extremely helpful that you show us what you're doing on the screen also. Thanks!!!
I am glad it was helpful!!!
More great content! I have been 'researching' reselling on eBay for a long time, using your videos as a valuable tool. Last weekend I finally took the plunge! I have listed 70 items in 7 days and sold and shipped 4! 🎉👏 Thank you so very much for helping us newbies! ❤
I'm super happy that I might be of some help! You are on your way!!!
I've watched you for a long time . But today I googled EBay on how to combine shipping and you popped up. Very helpful! Thank you !!! See you Tuesday night !
Awesome! I am glad it was helpful!
I found you from seeing you several times on nurse flipper podcast. These videos are so helpful! thanks so much.
I genuinely appreciate that.
Thank you so much for making this video! It was straight to the point and even included how to send the buyer a shipping refund. Made my day :p
I hope it's helpful!
Thanks for this video. I've only been selling for a couple of months and I frequently get messages asking me to find a way to reduce shipping cost. I also had someone ask me to ship two items together to reduce cost. That was ok, but it is confusing for a newbie.
I completely understand. Most of the time, shipping is just expensive. No way around it. Some sellers hide the cost within the cost of their item. I don't, but I understand why they do. It always baffles me that there are so many buyers that don't realize my total price WITH my shipping charges is still cheaper than the one with FREE shipping, is a better deal.
Thank you for making this video… I always know you have videos teaching everything!!
That is great! Simple to follow, yet instructive. Thanks!
This direction was completely helpful. Thank you.
Thanks so much for this extremely helpful and clear explanation. I really appreciate it. I love your enthusiasm and smile.
You are so welcome! Thank you for the encouragement.
First video I’ve seen if yours and it was exactly what I needed, clear and concise, thank you!!
Thank you so much! I hope you find some of these videos useful.
Thanks, Scott! You've saved my ass again. This would've been really confusing for me without watching this video.
I want these videos to be helpful to people in the worst way. So, I genuinely appreciate this comment. Thank you.
Thanks Scott, I'm saving your videos for future reference and this is going to be saved!!
Awesome, thank you!
Wow thank you! You saved me a headache! I couldn’t figure this out on my own! Thanks!
I hope it was helpful!
I always asked the customer to wait to pay on combined orders, so I can do a combined reduced shipping then. But just learned another way. Thanks
You make a good point. There are definitely different ways to go about this. Each has its own benefits and drawbacks.
Great video! Clean, thorough, simply informative, and so easy to follow. Plus, love the written template response we can copy and paste into our shipping discount comment. Thanks!!!!
Thank you. I really appreciate the comment!
What's missing here are a couple things. eBay charges a final value fee on the shipping costs. So if I charge a customer $8.50 for shipping, eBay has ~$1.25 fee. AND I have paid $1 - $2 PER ITEM for supplies needed for shipping. So if USPS charges $6.44 and customer paid $8.50, that $8.50 should cover the USPS cost PLUS the eBay final value fee of about $1, plus the shipping supplies cost of let's say $1. So at $8.50 shipping paid by the customer, you're covering the FULL shipping cost, and breaking even. If you refund the customer $2, you've just lost $2 on the total all inclusive shipping cost.
Yes, but part of the purpose of the video was to show how to make this type of refund. I wasn't concerned about a dollar or two one way or the other. Sometimes, in order to make a video, I don't have perfect examples and just have to make do. :-)
Great comment and a great response thank you gentlemen.
I'm also wondering where the weight difference comes into play. Because that ground advantage just went from 8oz to 1lb big difference
But how do you get the Ebay system to allow you to raise the insurance on USPS Ground Advantage to a value above $100.00?
Can one add a minimum order amount to make it worth selling on Ebay?
Thank you. This is exactly what I was looking to do. Great tutorial.
Glad it was helpful!
Ty for this! I just had this last week and being new was lost.
I hope it's helpful!
@@TheChaChingKing one thing I was having a problem with is it kept showing that I needed to ship something that had been refunded. I finally just clicked archive. Because it’s very confusing to go on there and it shows that something needs to be shipped when I know that nothing does. Was this the right thing to do?
Thank you very much! This worked perfectly for me today!
AWESOME!
Thank you. I am new to this and you explained it well. Thank you!
You are so welcome!
Me trying to understanding incase I ever end uo in this situation. Really appreciate your content, thank you.
I hope it's helpful
@TheChaChingKing Yes it is, thank you.
I wish I would have known this last month! Thank you! 💕💕💕💕
I really appreciate your comment. I never know if, by trying to make it helpful regardless of someone's experience level, I'm putting out something that no one needs.
@@TheChaChingKing I just started back up on eBay a month and a half ago so I’m embracing your videos!
Thank you for your most helpful video! Just subscribed to your channel!
Thanks so much!
Thank you very much this the exact thing I needed help with tonight.
Glad it helped!
Good stuff. Buyer bought and paid for 2 items with shipping. I thought it was to late to combine the shipping since they paid for it already.
Hope it helped!
Yes, but how can you send an invoice for multiple items on Buy It Now if the buyer has to pay first???
No, and that's a great point. I RARELY get multi-item sales. So, it really doesn't impact me. Occasionally, I refund the difference. But if you sell items that get regular multi-item purchases, you wouldn't want to enable immediate payment required.
Thank you for your awesome detailed instructions
I really appreciate you taking the time to comment.
This was super helpful! Thanks so much! So I can change my shipping settings so customers can add several items for combined shipping?
Yes. Turn off the immediate payment requirement. :-)
@@TheChaChingKing Many thanks!
Are the poly mailers water resistent? Also apparently USPS no longer ships packages first class. Only envelopes. Packages now have to be ground advantage or priority
The poly is water resistant, but you'd have to seal the end where you fold it over if you really need it to stay dry. And, yes, First Class has been replaced by Ground Advantage. I need to update this video soon. This video was created before they made that change. I actually prefer Ground Advantage.
my man, my man, you’re the best😘
I first hit the bell and (get all notifications) didn't get any; then I changed to (get personalized notifications) still didn't get any. Can you tell me what I need to do to get notifications???? Thanks...love you and Melanie!!!
The notification icon is good but if you want to get notifications make sure you hit the subscribe icon
@@brianhenson6141 Thanks but I am already subscribed...
You're too good!
Hey Scot, another great episode! We are both old enough to know the reference to Rube Goldberg, and the analogy certainly applies to eBay’s clunky “combined shipping” protocol. To be completely honest, I’m wondering if my wife even knows about every aspect of your step-by-step tutorial! And she’s shipped 10’s of thousands of items over the years. As a crutch, she defaults to making a suggestion to the customer that he/ she buy the items, and then we’ll refund back the agreed upon difference. But of course, that relies on trust of the seller. I just sent out six music sheets and books this weekend and ended up ending every single one of the items some of which she had already either purchased or we had sent out offers on before she decided to do a bulk purchase. She could not follow our directions for the life of her… I finally fell on a novel approach- taking one photo of all the grouped items & crafted a (custom) listing just for her. But what a pain! Have to give props to Poshmark, among the many other idiot proof systems, they employ… Posh’s bundling and combined shipping procedures should turn the old-timer (eBay) red-faced.
I don’t think that there are more straightforward instructions from anyone providing reseller content than you shared in your video! Very much needed and appreciated! Succinct & to the point.
Ebay has been the largest platform for yard goods for a long, long time. But if they don't pay attention to the innovations of the newcomers, they will eventually age themselves to the point they fall behind. On Poshmark, the buyer just makes a bundle and you're done with it. Simple. I love ebay. I really do. But I also recognize some of the use-friendly innovations of their competitors.
Thank you so much for the kind words. I'm still learning and working hard to try and create videos that are truly helpful.
Thank you this helped me combine shipping !!
I knew you probably had a video on this. Thanks.
I appreciate you watching. Thank you
2:51 When applying the tracking no. to the 2nd item I got an eBay notice that says: This tracking number has already been used. How to fix this?
The only time I've ever had that happen was if the post office had already scanned the package. Was there a significant amount of time between printing the label and adding a tracking number to the second? There may be a time limit to add a second item to your package. I'm just guessing. I've never had it happen.
I love all your content thanks Scot
Thank you so much!
You are awesome! I don’t have a store yet, but I am at the point where I need to make my eBay account into the lowest cost eBay store. Do you have a video for that? I’m slowly making my way through your very informative videos:)
th-cam.com/video/Hb_nhQMyNfs/w-d-xo.html
Thos whole video is about when to choose a store. 😀
Thank you so much! This was very helpful!
Yeah! That's what I hope to hear!
Fantastic tutorial!
I have this in my saved folder but on my doesn’t have the word “copy” to copy tracking number. I’m new since April so maybe the page look is different.
You might try using the right click on the mouse to copy it.
Excellent! Thank you so much!!
Can we do this same procedure with QR CODE? I don't print labels anymore
I don't see why you couldn't. All you would really be changing is where the label was printed. You'd still have to add the tracking and mark the items as "shipped" if it didn't do it automatically.
On a buyers perspective before payment, How would I get the single shipping? Thank you
Send the seller a note first. Make sure they combine shipping. Then ask them how to do that. If they don't require immediate payment, you can make your purchases and then they can send you an invoice with the combined shipping amount.
I am a new seller on ebay, You have help me so much. Thank you so much..
You are so welcome!
This is the best video ever. Thanks
Thank you so much!
Question: You use USPS or UPS and have tracking numbers - can you use Ebay shipping and their tracking numbers in the same way?
When you ship on eBay, the tracking numbers are actually for USPS and UPS. You can use those numbers on the USPS and UPS sites to track your packages. Plus, you get a pretty healthy discount by shipping through eBay.
Thanks again - really appreciate your sharing your experiences for us “newbies”.@@TheChaChingKing
I see. I screwed up and two labels printed. Next time I will copy and paste from same order and mark the other item as shipped. I have to do it slow. lol
Amen. I do my labels one at a time. 😆
OMG this helped me soooooooo much! Thank you!
Awesome! That's what I want to hear!!!
Hello,
thank you very much for your videos, I am new to the Ebay community and someone won two of my auctions on ebay, and he wrote to me asking for combinated Shipping, he still hasn't paid me and he asked me if I can send him an invoice with the new cost. can I do it for an auction? how is it done?
You should be able to send him an invoice. Go to your seller hub. On the right hand side there should be a tab that says "Awaiting payment." If you open that, you should be able to send an invoice. Now, you won't be able to send an invoice if he lives out of the country. That's not allowed.
Thank you. I have not been able to do partial refunds since ebay managed payments, is there a way to do that?
You can go in and do a partial refund exactly the same way I've done here. Just select one of the other reasons.
So I have a question? I listed some sting lights and already put in the box size and did ground advantage calculated shipping, I have 8 total of these and put in save 10% if they buy 2 or more. How would I change the shipping cost if let’s say they buy 2 or 3? Because the package would then be 2 or 3 times heavier. Thank you
When you make the shipping policy for this, it will ask you how much you want to charge for each additional item.
@@TheChaChingKing do you mean when they sell and I go to purchase the shipping label it will then ask me?
If you process combined shipping, are you required to buy the shipping label thru eBay? I want to combine shipping but I get my labels thru Pirate Ship. Thanks!
You can buy the label through Pirate Ship. You just have to make sure you get the tracking number entered into eBay for each item and mark them as shipping. It doesn't matter if the same tracking number is used for multiple purchases as long as the tracking number is still valid.
I’m having issues with the new international program. You can’t combine shipping and I have a buyer that wants multiple jewelry pieces. I wonder if it’s possible to get around this somehow and make sure the buyer doesn’t get charged shipping for each individual item?
You couldn't combine shipping on the GPS either. But, you could combine the listing into one listing and have the person purchase the entire lot.
@@TheChaChingKingI sell collector stamps and send out as standard letter mail. I don't use the international shipping program because they charge $15 to remail a letter that I can send to any country for $1.50.
I have no trouble combining shipping
Hi there! I'm new to selling on ebay and it took me less than an hour to lose 65 dollars because of ignorance. I know now not to set a reserve price and then change my mind. Anyhooo...When I was listing, I chose Canada Post as my domestic & international shipper before I realised I couldn't ship (even very small amounts of) vintage perfume by air. Now, I have to send ground shipping, which isn't a problem, except, I'm unable to remove the shipping details from the listings. Also, I'm so confused!...does ebay automatically generate an invoice using the estimated shipping cost OR am I able to contact fedx, get the shipping cost & label and generate my own invoice on the ebay platform? Then when I submit the invoice ebay takes their cut?
Just a quick reminder, you haven't lost anything. You just paid $65 for some experience that will make you much better at this. If you use calculated shipping and FedEx as the shipper, eBay will calculate that amount and charge the buyer for it. You really want to buy your label directly through eBay because it will be a better price than buying it yourself through FedEx. It will get easier with a little more experience.
!@@TheChaChingKing thank you for your prompt reply! So, when I sell, I can select fedx instead of the shipper that I listed? Then I weigh the package etc, input that in the shipping area and I can print off a fedx ground label directly from ebay? That would be so much easier!
I wouldn't ever switch to a service that's slower. You can usually upgrade without any issues. But, be aware, if the customer has an issue with a substitute carrier, they could blame you for it.
@@dashulamite
@@TheChaChingKing I did write in my description to contact me before paying so we can sort things out. Canada has strict shipping rules. I absolutely can't ship "air" if I'm shipping perfume. I hope they're understanding. Fortunately I don't have many listings with perfume in the bottles. They're mostly empty so I can ship Canada Post. I'll definitely be more aware of things for my next listings. Thank you so much for your video it was most informative!
Ebay never made combine shipping easy enough to figure out . I have talked to customer reps at Ebay and they said they get lots of phone calls about the confusion of combined shipping and Ebay still refuses to simplify it.
I completely agree. It's certainly not intuitive.
You make it look easy!😊
That's the goal. 😀
Recently received negative feedback because the buyer paid for seperate items and requested combined shipping after paying but I did not know how to combine the shipping. I ended up giving them a full refund but still have the negative review. Wish I had seen this video before!
That's awful, though. If this was recent, I'd reach out to EBay for Business on Facebook and plead your case. I'm sorry that happened
Okay, but how can I make it so they can combine shipping BEFORE they pay? I sell comics, and, honestly, if I see a $10 charge for shipping on two comics, I'm just going to buy them on a different website.
To do that, DON'T require immediate payment. Put a statement in your listing that you are happy to combine shipping. Let the buyers know to wait for an invoice before they pay. You can combine the shipping in the invoice.
@@TheChaChingKing Do you have a video on this....?
Not specifically. Next time I get a combined order, I'll try and record the process.@@NY-152
I just sold two different tops on eBay to the same person a couple of days ago and it was automatically combined with shipping for both. Maybe the buyer did it?
I don't think the buyer does it. I think it might have to do with requiring immediate payment. I require immediate payment. Perhaps that is what does it. I have had items combined before, but it's certainly not consistent.
How to ship an item when shipping cost are more than the price of the item being shipped and offer free shipping.
I see this alot and would appreciate your thoughts on this.
You're talking about people that are shipping something like a plug cover for $1.19 with free shipping? If that's what you're asking...I have no reasonable explanation. I heard someone say that the big companies, especially some of the Chinese manufacturers, sell loss-expected items to drive business to their store. The math in my head doesn't add up on that. Another explanation that I've heard is that they are getting some shipping rate that is drastically different that what we are getting. But it would have to be DRASTIC. I wish I could give you a more solid answer, but I just don't have one.
Do you make. Buyers note on each added item? Or just the 2nd item you end up doing the order with?
I don't typically include notes. But, you do have to add the tracking number to both packages and make sure they are both marked as shipped. I do occasionally send the buyer a note to make sure they know exactly how I'm shipping it.
@TheChaChingKing okay . Because I had an order of 5 water bottles once. They were all automatically combined so that was easy. Even though i had to do 2 packages
Thank you again so much 😊 very helpful 👍🏼
If the buyer has already paid but they need to pay shipping as well , how do I do that?
The shipping should have been included in their original payment. They don't make two payments. Whatever you had in the listing for shipping, the buyer would have had to pay that to have it marked as paid. You will buy the label when you ship and get the proceeds of the sale once eBay clears it.
Can you combine shipping before the customer pays?
Yes, if they haven't paid, you can send them an invoice to combine the shipping.
Thanks for the info.!!!
Hi Sir, I encountered a scenario that a customer bought three different items and used three different accounts (may bought as a guest?) and the shipping address is the same and shipping method is the same for three orders. In this case, how do I ship all three with the same label? I generated one label for one order and I tried to use the same label for the other two but then I received an error stating that the label is already used for the other buyer. Thank you.
You can't ship them together. The other two accounts will both show that they were never shipped.
@@TheChaChingKing Thank you sir, but I have shipped all together now and I have let the customer know that I shipped them together. What should I do now? Thanks so such for your response.
Awesome video!!
I just did my first combined shipment today. Customer had paid and when I went to purchase a shipping label ebay had already combined the two items, is this a new thing?
That's awesome! No, it's not a new thing. It's just inconsistent. It does it sometimes, and at other times, it doesn't.
Great Info TY✌️💜😊
how to do a return when it was combine and buyer wants to return 2/10 items
It was 10 different sales? Or 10 items in 1 sale? If it was 10 different sales, I'd have them return the 2 items and refund them the shipping it takes to get them back and the cost of those items. I'm guessing that's they way you sold these. If they were originally all together, I would have them return everything, and I'd made a complete return. I typically wouldn't let them pick and choose.
@@TheChaChingKing 10 items in 1 sale
cause i have it set up to calculate combine shipping
What if you don’t have a store can I still do combine shipping? If so how
Yes, that should make a difference.
I wasn’t able to combine four items that the same person purchased.
You weren't able to copy the tracking and just add it to the other packages? Normally, if I do that, it isn't an issue at all. Sometimes I have to then go in and mark them as shipped. But, even with a store I often have to do it manually. It isn't always automatic.
@@Venziocastro
How about if they want to combine three items at a reduced price and combined shipping? I must be the dumbest eBay seller because I haven’t been able to do this!🤪
Wait, if you're dumbest seller on eBay, and you're asking me because I've already made every single mistake ever made...what does that make me? LOL You can do basically the same thing. You would go back to the third item (and even a 4th or more) and add the tracking number and mark it as shipped. Then, I'd refund some shipping on each item as necessary.
:-)
Does that help?
Hi Scott, just had this situation happen tonight. I currently have a bidder that's placed bids on 2 auctions, they've won 1 already and the 2nd one ends in a few hours. They're out of country and being I use the global shipping program I'm confused on how to go about this situation. For the first one I have free shipping on the listing, the 2nd one I have a flat rate of $9 shipping. Should I just ship them separate instead since I'm already eating the shipping on the free shipping listing? Or should I inform the buyer to not pay yet and cancel the orders, make a listing with the 2 orders into 1? I'm guessing it may run $15+ to ship (just a guess). I'm thinking everything combined will be around 2.5-3lb total. Thanks in advance!
If they are using Ebay's International Shipping, don't combine them unless eBay tells you to. It will be entirely up to ebay.
@@TheChaChingKing awesome, thanks for the reply!
Do you offer classes or FaceTime chats for real time questionnaires? I am extremely interested however this whole thing intimidates me.
I just don't have the time to do any mentorships. I'm not exaggerating when I say I get messages on here and on Instagram every day. I know I couldn't do it properly. If I ever have any free time, I would enjoy helping at that level.
Yesterday, I bought three items from the same seller on eBay and I’m receiving partial refunds in 3-5 business days because I got a shipping discount.
I've done that...but usually I do that immediately after I ship.
@TheChaChingKing At first, I was shocked and confused when eBay sent me the email, which said that I would be receiving partial refunds and I had no idea why. Then, when I read about the email in more detail, I discovered it was because of a shipping discount, which I never had before.
If you have 3 of the same items for sale but you are selling them individually.... So the listing shows (quantity available 3 sold individually) with a listing that shows $10 for the item $12 shipping and a quantity of 3 available for purchase at 1lb each. When a buyer buys all 3 items does Ebay automatically reconfigure the shipping to now reflect a 3lb package and its costs vs the orignial 1lb package? Im having issues with this on my listings and these mistake are cutting into my profits hope you can help thanks!!
I tried to answer this for you on the other video. I hope it was helpful
@@TheChaChingKing thanks I appreciate the reply I'll try out your suggestions
Thank you sir
Great video!!