It’s not only the toothbrush head but the body too. When I noticed how there’s mold in the brush head, I really take the time to separate them and clean them after use. At the top of the body there’s a gap around the metal piece, this is prone to have mold. I have the light color toothbrush. After awhile of using, I do notice the mold sipping out of the body where the gaps are. There’s no mold on the outside, but at the gaps, it’s very clear that there’s mold. I can’t imagine what’s like inside the toothbrush body.
For the amount of money I paid for this tooth brush, I would hope it was more resistant to mold. I rinse it thoroughly with water as the video shows and there is still mold growing on the inside of it. The model before this never had this problem!
I am a qualified dental nurse and I really love how the IO brush cleans my teeth. I am neurotic about rinsing both and my husbands IO brush after use, as per this video but still loads of residue builds up in the small openings and in around the magnet, eventually this starts to smell! 😪 I have to use interdental brushes and flossers to get in around these and remove the residue. I steep the heads in a steradent tablet once a week to remove the build up from around there. It’s very high maintenance and I’d much rather spend the time on the oral hygiene of my mouth than my toothbrush. 😠 I’ve had various oral b electric toothbrushes over the years and none of them required this amount of care. I was really keen to purchase the IO for my son but have decided not to now, as I know he will not take this much time to keep a brush clean , very few would. It’s unfortunately a bit of a flaw in the design. 😔
Black mold grows inside brush heads long before they begin to wear out. The brush heads aren't cheap so replacing every week isn't practical. This mold is not exactly visible as it resides deep within - it comes out in small chunks. Major design flaw of this brush is allowing these areas to be inaccessible & constantly wet. Go with another brush definitely - Oral-B iO victim.
Idk about the mold, because i shake the water out of the brush head and base and lay each separately flat on a paper towel to dry each time. After 3 months I don't see or smell anything. But who knows if there's small bits of mold in there. What I hate though is after you put a new brush head on, after a week they start make a horrible loud sound whenever you use it.
@@peewee6187 Do you put yours back on the plugged in charging dock? The dock starts charging it immediately after use or if its full it just wastes electricity since its light still works. I don't keep mine plugged in unless the battery is low.
Simply rinsing is insufficient. Brush and unit should be cleaned with soap/water, preferably foam soap to get into nooks/crannies, then dip brush and unit head into cup of mouthwash to sterilize. Let brush air dry in small cup that is regularly cleaned, not the stand which impedes air drying.
I appreciate that. I think you should re-do their video. They are in a make-believe world. The foam works, a lot quicker. They also don't talk about how to keep the base from getting water in it... which means you spend 2 minutes brushing but 4 minutes cleaning the brush....
To be honest, even with my genius 9000 I had before my current io, the inside of the cross action heads would sometimes be dirty looking by the time it was time to replace it, even with cleaning, but it's just the inside of the brush head body, so doesn't really matter as the inside of it doesn't make contact with any of you mouth. It's never done me any harm though.
I just got a brand new Oral B electric toothbrush because my old one (expensive Oral B!) was leaking a grey fluid, seemingly from the handle and not the base. I clean the head every time and dry the base. it seems to come out when I shake the handle after I have brushed. It is liquid, no bits of mould or anything. Anyway, I just used my brand new one for the first time and exactly the same thing happened on the first use!!! I have tried wetting it when it is dry and turning it on without brushing my teeth, then shaking it in the same way, and no grey water comes out. What is going on? Also, it's not originating from my mouth! So why is this happening? Help!
@@criptik5208 I've been quickly drying the battery contact area (the hole where it inserts) after I brush every single time for the past 2 years and it's been fine
Tôi có 3 chiếc oral b sau 1 năm chúng đều hỏng do nước vào từ lỗ nhỏ trên thân bàn chải. Tôi không hiểu cái lỗ chết tiệt đó có tác dụng gì? Có phải để các vị bán được nhiều bàn chải hơn khi chúng hỏng ??? => I have 3 oral b after 1 year they all fail due to water entering from the small hole in the brush body. I don't understand what that damn hole is for? Does it allow you to sell more brushes when they fail ???
I have a Sonicare but heard these brushes do a better job cleaning, the mould issue isn’t great though. My Sonicare never gets mouldy, after every use I rinse and tap all water out of the head. Judging from the responses from Oral B they’re not going to fix this with the IO series as they’re stubbornly not treating it as the problem it is. This is a huge shame.
I use this product, I wouldn't recommend it. There grows mold inside my the tooth brush. The mold only comes out a little bit not when you tap but smash. My breath smells worse then before brushing. Major design flaw. The old products don't have this.
Naw.. I did it like that, but it wasn't enough. I use those rubber tooth picks to clean that base part that the brush head attaches into. I push the tooth pick all the way down into it and move around to get all the gunk out.
HELP! Mine won't turn on. I unboxed it, left it to charge for an hour or so, and it won't turn on. I tried pressing it longer, but it still won't turn on. I tried charging it in its case and it still won't turn on.
Thanks oral -b this new unit is junk 200.00 series 7 died in 16 months has problems for months and your CS team and support methodology is utter garbage. After paying for this I expected a replacement unit to be drop shipped on a failed unit with a label to ship the faulty unit back. But that's not your way I need to ship the handle to you and have somebody repair it and ship it back. And be without this for a week. I have these as I have had my share of dental issues. If I didn't buy ten of the dam heads I would be ordering a sonic care.
I purchased a new Oral-B toothbrush that cost me over $120 six months ago. The old one crapped out on me too. The new one is much worse. The Oral B head started to fray within three months. About a month later, this fetid smell came from what I thought was my mouth. I went to my Dentist who gave me the all clear regarding my dental health. She told me to check the smell of the mechanism beneath the brush head that I clean after each brushing, as well as cleaning the inner and outer brush head. Sure enough, something must be growing in the mechanism. My old Oral B power toothbrush at a third of the price never smelled after my brushing and cleaning regimen. I dislike Phillip’s Sonicare because it doesn’t reach my back teeth as easily as the Oral-B piece of crap. Is there another brand of electric toothbrush that doesn’t screw you out of your money anyone could recommend?
"that's it" - are you kidding me? Im sending mine back, it's rediculous. Why are there slots in the sides of the brush heads anyway, its leaking like crazy when in use. my sonicare did not do that and took basically no more maintenance than a normal tb.
@@kay9156 Yes, you definitely have to. The bad thing with the io brush heads though is that the brush heads after you put a new one on, after a week they start make a horrible loud sound whenever you use it.
@@kay9156 As for the mold issue people mention, make sure you really shake off the all the water inside the brush head and on the brush, and also handle. Place the handle and brush head separately side ways on a paper towel to dry. I haven't had an issue with mold since doing that personally.
It’s actually not a good idea to remove the head everyday to clean it as a magnetic piece inside the base part of the toothbrush gets loosened every so slightly every time you do it and eventually it’ll just break
I recently upgraded to an io from my ageing genius 9000 series that has lasted 5 and a half years before starting leaking oil. I've never left a head on any of my electric toothbrushes, I've always removed them after every use, cleaned and dried then put back it's case. Surely the magnetic bits are strong enough to withstand taking the brush head on and off and if not they'd tell you that in the manual that comes with the brush?
@Sofia Kangas Yeah I think those who've had the mould and magnet issues were just unlucky unfortunately 👌. I've been very impressed with my io so far, my teeth have never felt cleaner, feels like I've had them cleaned at the dentist every time I use my io toothbrush 😁 One thing I do with my io when rinsing the body after use, is cover the hole in the body on the back with my finger, to stop water getting in 👍
@@bikerguychris33 I have io 6, there's daily clean, whiten, and more modes... There's a 2 minute timer, is that for just the teeth, or gums included too in those 2 minutes? If not, how much time should I take on gums? Thanks in advance. Any tips overall?
@@markivirich8 The 2 minute timer is for everything, positioning the brush head at the correct angle of 45 degrees will clean the teeth and gum line at the same time. I personally use daily clean most days and Intense once or twice a week for a bit deeper of a clean. Hope that helps 😊
I’m really disappointed in my purchase. The mold still builds up inside the toothbrush, even after doing this clean up every time. I regret this really expensive purchase and would never recommend it to anyone.
For those who say they have mold problems in their toothbrush, it's because they don't take care when cleaning. I've had it for a year and haven't had these problems. After brushing my teeth I spend 2 minutes cleaning it....recommend those who have mold problems to be more thorough in cleaning.
@@superchick1972I brush with my mouth open focusing on each tooth that way saliva and toothpaste doesn’t get in the brush head. I open it after use and make sure everything is dry.
![Best Electric Toothbrushes 2024 [don’t buy one before watching this]](/img/n.gif)
It’s not only the toothbrush head but the body too. When I noticed how there’s mold in the brush head, I really take the time to separate them and clean them after use. At the top of the body there’s a gap around the metal piece, this is prone to have mold. I have the light color toothbrush. After awhile of using, I do notice the mold sipping out of the body where the gaps are. There’s no mold on the outside, but at the gaps, it’s very clear that there’s mold. I can’t imagine what’s like inside the toothbrush body.
For the amount of money I paid for this tooth brush, I would hope it was more resistant to mold. I rinse it thoroughly with water as the video shows and there is still mold growing on the inside of it. The model before this never had this problem!
Once a week, I submerge my brush-head into a cup of mouthwash and let it run for 2 minutes. That seems to keep the mold away.
I use a plastic toothpick to get inside base, there is so much crap in there
It could be your water reservoir or pipes are the culprit. Just a thought.
Putting me off buying iOS models.
Same issue here. I have tried cleaning it with baking soda and white vinegar, but it’s not strong enough to get rid of mold.
I am a qualified dental nurse and I really love how the IO brush cleans my teeth. I am neurotic about rinsing both and my husbands IO brush after use, as per this video but still loads of residue builds up in the small openings and in around the magnet, eventually this starts to smell! 😪
I have to use interdental brushes and flossers to get in around these and remove the residue. I steep the heads in a steradent tablet once a week to remove the build up from around there. It’s very high maintenance and I’d much rather spend the time on the oral hygiene of my mouth than my toothbrush. 😠
I’ve had various oral b electric toothbrushes over the years and none of them required this amount of care. I was really keen to purchase the IO for my son but have decided not to now, as I know he will not take this much time to keep a brush clean , very few would. It’s unfortunately a bit of a flaw in the design. 😔
Which electric toothbrush from Oral B do you recommend over the iO series?
@@Tariq-Abu-Adamjust get a Philips sonic care. I got an oral b for free and will be going back to paying for the sonic care
@@Tariq-Abu-Adam Everything except iO
Black mold grows inside brush heads long before they begin to wear out. The brush heads aren't cheap so replacing every week isn't practical. This mold is not exactly visible as it resides deep within - it comes out in small chunks. Major design flaw of this brush is allowing these areas to be inaccessible & constantly wet. Go with another brush definitely - Oral-B iO victim.
The change is 90days or less depending how often you brush. Either or not cleaning it or not replacing your head
Idk about the mold, because i shake the water out of the brush head and base and lay each separately flat on a paper towel to dry each time. After 3 months I don't see or smell anything. But who knows if there's small bits of mold in there. What I hate though is after you put a new brush head on, after a week they start make a horrible loud sound whenever you use it.
@@Evelyn-vh1ex is it me or does the tooth brush not turn off its more like a sleep setting? Just got one for free
@@peewee6187 Do you put yours back on the plugged in charging dock? The dock starts charging it immediately after use or if its full it just wastes electricity since its light still works. I don't keep mine plugged in unless the battery is low.
@@Evelyn-vh1ex no i put it back in the plastic container holder.
I have used vinegar to clean the handle top (where it meets the tooth brush head). Do you think that is safe or I might have damaged something?
Simply rinsing is insufficient. Brush and unit should be cleaned with soap/water, preferably foam soap to get into nooks/crannies, then dip brush and unit head into cup of mouthwash to sterilize. Let brush air dry in small cup that is regularly cleaned, not the stand which impedes air drying.
I appreciate that. I think you should re-do their video. They are in a make-believe world. The foam works, a lot quicker. They also don't talk about how to keep the base from getting water in it... which means you spend 2 minutes brushing but 4 minutes cleaning the brush....
To be honest, even with my genius 9000 I had before my current io, the inside of the cross action heads would sometimes be dirty looking by the time it was time to replace it, even with cleaning, but it's just the inside of the brush head body, so doesn't really matter as the inside of it doesn't make contact with any of you mouth.
It's never done me any harm though.
That is annoying...who wants to do all this high maintenance stuff on a toothbrush?
This issue should be a class action lawsuit. It simply was not designed properly considering this didn’t happen on the prior design (pre iO).
This happened on my now decade-old Oral-B Triumph toothbrush as well and is not a new problem with the iO series
@@MrDangeresque I’ve had multiple of the old model and never was an issue. Or if so even close to this iO situation.
I just got a brand new Oral B electric toothbrush because my old one (expensive Oral B!) was leaking a grey fluid, seemingly from the handle and not the base. I clean the head every time and dry the base. it seems to come out when I shake the handle after I have brushed. It is liquid, no bits of mould or anything. Anyway, I just used my brand new one for the first time and exactly the same thing happened on the first use!!! I have tried wetting it when it is dry and turning it on without brushing my teeth, then shaking it in the same way, and no grey water comes out. What is going on? Also, it's not originating from my mouth! So why is this happening? Help!
so you do this every time you brush your teeth? So twice a day? That's kind of inconvenient, but I would gladly do it for preservation
Bur wet cleaning brush holder and puttig it on battery charging is it safe?
@@criptik5208 I've been quickly drying the battery contact area (the hole where it inserts) after I brush every single time for the past 2 years and it's been fine
i spent 300 dollars just to have mold in the toothbrush.. i can change the brush head but the brush handle its self hasthe mold
Is it waterproof? What if the water penetrate inside the motor and battery?
Tôi có 3 chiếc oral b sau 1 năm chúng đều hỏng do nước vào từ lỗ nhỏ trên thân bàn chải. Tôi không hiểu cái lỗ chết tiệt đó có tác dụng gì? Có phải để các vị bán được nhiều bàn chải hơn khi chúng hỏng ???
=> I have 3 oral b after 1 year they all fail due to water entering from the small hole in the brush body. I don't understand what that damn hole is for? Does it allow you to sell more brushes when they fail ???
Build-up of chalk had cemented brush to handle. A few drops of de-chalking liquid in and around the brush/handle seam, loosens the 'cement'.
hi do you have to clean it every time you brush your teeth
I have a Sonicare but heard these brushes do a better job cleaning, the mould issue isn’t great though.
My Sonicare never gets mouldy, after every use I rinse and tap all water out of the head.
Judging from the responses from Oral B they’re not going to fix this with the IO series as they’re stubbornly not treating it as the problem it is. This is a huge shame.
Is it waterproof???
yes
Where do you buy the brush head holder ?????????
It comes with some brush models
I use this product, I wouldn't recommend it. There grows mold inside my the tooth brush. The mold only comes out a little bit not when you tap but smash. My breath smells worse then before brushing. Major design flaw. The old products don't have this.
Like everyone else says, where do you buy that toothbrush holder?
This is only for Europe
Is it include the io4?how I clean io4?
I have oral b io9 and it turns on and makes vibration sound but the tooth brush itself doesn't spin. Ive only had it 1 year. What do i do
I have 3 toothbrushes of the new models, and all of them had a problem with the battery in a short time
Naw.. I did it like that, but it wasn't enough. I use those rubber tooth picks to clean that base part that the brush head attaches into. I push the tooth pick all the way down into it and move around to get all the gunk out.
If mold grows, I think you should dry it better with a towel or something... moisture=mold growth 😊
HELP!
Mine won't turn on. I unboxed it, left it to charge for an hour or so, and it won't turn on. I tried pressing it longer, but it still won't turn on. I tried charging it in its case and it still won't turn on.
Thanks oral -b this new unit is junk 200.00 series 7 died in 16 months has problems for months and your CS team and support methodology is utter garbage. After paying for this I expected a replacement unit to be drop shipped on a failed unit with a label to ship the faulty unit back. But that's not your way I need to ship the handle to you and have somebody repair it and ship it back. And be without this for a week. I have these as I have had my share of dental issues. If I didn't buy ten of the dam heads I would be ordering a sonic care.
Mine is not working😢
I purchased a new Oral-B toothbrush that cost me over $120 six months ago. The old one crapped out on me too. The new one is much worse. The Oral B head started to fray within three months. About a month later, this fetid smell came from what I thought was my mouth. I went to my Dentist who gave me the all clear regarding my dental health. She told me to check the smell of the mechanism beneath the brush head that I clean after each brushing, as well as cleaning the inner and outer brush head. Sure enough, something must be growing in the mechanism. My old Oral B power toothbrush at a third of the price never smelled after my brushing and cleaning regimen. I dislike Phillip’s Sonicare because it doesn’t reach my back teeth as easily as the Oral-B piece of crap. Is there another brand of electric toothbrush that doesn’t screw you out of your money anyone could recommend?
try the Sonicare plaque remover brushhead. It's tinier and more maneuverable that the regular head.
where do you buy that brush head holder?
I think it comes with the box..at least it came for me
If u want more they come in a pack for 40 us dollars
@@uncle_. not the brush heads, asking about the holder thing
@@rubylily I seen one for 10 dollars
@@uncle_. ok great, do you have a link? I haven't had any luck finding that little black holder for the heads I see on the counter in this video.
"that's it" - are you kidding me? Im sending mine back, it's rediculous. Why are there slots in the sides of the brush heads anyway, its leaking like crazy when in use. my sonicare did not do that and took basically no more maintenance than a normal tb.
thanks for the heads up. I was gonna purchase one but will stick to Sonicare now. Too bad!
How often are we supposed to do this?
Every time you use it apparently
@@kay9156 Yes, you definitely have to. The bad thing with the io brush heads though is that the brush heads after you put a new one on, after a week they start make a horrible loud sound whenever you use it.
@@Evelyn-vh1ex wow that's so frustrating! I just got one so I'll look out for these things.
@@kay9156 As for the mold issue people mention, make sure you really shake off the all the water inside the brush head and on the brush, and also handle. Place the handle and brush head separately side ways on a paper towel to dry. I haven't had an issue with mold since doing that personally.
@@Evelyn-vh1ex thank you for the tips! I was hoping trying an electric toothbrush wasn't going to give me some extra work but here we are lol...
Twice I had to send for a new one in 12 months!
Manual says do not tap and wash every 7 days...
How do I clean this crusty ass charger and tray?
For those that were asking about a toothbrush holder... Here's one that will help avoid mold and nasty residue.
th-cam.com/users/shortsdwe1_Mj2WfU
Did it work for you ?
I have just ordered the io8, any tips ?
Now let me just pull 400 dollars out my a** to but it
or just don’t buy it 💀 quite simple really
It’s actually not a good idea to remove the head everyday to clean it as a magnetic piece inside the base part of the toothbrush gets loosened every so slightly every time you do it and eventually it’ll just break
That's exactly what happened to mine after decoupling it the third time.
I recently upgraded to an io from my ageing genius 9000 series that has lasted 5 and a half years before starting leaking oil. I've never left a head on any of my electric toothbrushes, I've always removed them after every use, cleaned and dried then put back it's case.
Surely the magnetic bits are strong enough to withstand taking the brush head on and off and if not they'd tell you that in the manual that comes with the brush?
@Sofia Kangas Yeah I think those who've had the mould and magnet issues were just unlucky unfortunately 👌. I've been very impressed with my io so far, my teeth have never felt cleaner, feels like I've had them cleaned at the dentist every time I use my io toothbrush 😁
One thing I do with my io when rinsing the body after use, is cover the hole in the body on the back with my finger, to stop water getting in 👍
@@bikerguychris33 I have io 6, there's daily clean, whiten, and more modes... There's a 2 minute timer, is that for just the teeth, or gums included too in those 2 minutes? If not, how much time should I take on gums? Thanks in advance. Any tips overall?
@@markivirich8 The 2 minute timer is for everything, positioning the brush head at the correct angle of 45 degrees will clean the teeth and gum line at the same time.
I personally use daily clean most days and Intense once or twice a week for a bit deeper of a clean.
Hope that helps 😊
How does this video not have more dislikes? I prefer the head on OralB over phillips but the mold with this just result of poor design...
I’m really disappointed in my purchase. The mold still builds up inside the toothbrush, even after doing this clean up every time. I regret this really expensive purchase and would never recommend it to anyone.
Não comprem Oralb. Ela durará apenas 1 ano. É descartável! 👎
Bad design lol
For those who say they have mold problems in their toothbrush, it's because they don't take care when cleaning. I've had it for a year and haven't had these problems. After brushing my teeth I spend 2 minutes cleaning it....recommend those who have mold problems to be more thorough in cleaning.
I just got my first one. Please share how you clean to avoid mold. I'm so nervous about it. Thx!
@@superchick1972I brush with my mouth open focusing on each tooth that way saliva and toothpaste doesn’t get in the brush head. I open it after use and make sure everything is dry.