I always thought everyone was joking about that! I thought is was a Dora The explorer reference😂😂. Thank you for sharing this information. My family and I have been to universal more than 50 times and I didn't know half this stuff existed!
We (my wife and three children (who were shocked to see you)) met you just as you were about to shoot the scene on the ruby pass. You are both such authentic, positive people. Thank you for being you!
Oh yes, we remember that! It was so nice meeting you all! We hope you had a wonderful day at the parks, and thank you for all your kindness and support! We appreciate it more than you know ❤️❤️
That’s my Jurassic Park obsessed son naming the dinosaur! Both my You Tube obsessed boys were super excited to have made it into the video. 😂. I used your videos to plan this first family vacation so it was awesome to meet you both in person.
Guys, this is my second time complaining that your videos are too short!! 😂 seriously though, I could watch you two at the parks all day! Thanks for sharing some lesser-known tips and tricks!
You two are adorable. You can completely see the love you have for each other - and enjoyment of being together! Love your energy - enjoyable without being too much.
That team member is awesome who announced pet peeves’ name! We encountered her twice during our trip last week and she was such a pleasure both times!! Saw her in Madame Malkins and Borgin and Bourkes! Also, my husband, dad and I received Rubeus passes on our last night in the park because there were technical difficulties. I hope my dad who lives in Florida goes back to the park to use them before they expire!
I work at the park. Actually even if the pass does expire, you still get a certain grace period that you could use them. Hagrid’s will either directly replace the ruby pass or if it’s a bit longer than guest services will replace it. Can’t wait too long though, then it’s truly expired
i got a ruby express for being stuck in the velocicoaster line during inclement weather at park close. it was kinda a good strategy, i was only in that line for like 20 mins and i used it on hagrid’s the next day
We got the Sapphire pass (we thought it said Sapphire). We were waiting in line at Hagrid's and it delayed. We stayed on until they kicked us out and they gave us one. We came back later that day to ride it with the pass. It worked out so good because we were only there one day! Everyone in line were throwing daggers at us with their eyes, though. 😂
Thank you for these. I had not heard of them before. One thing I do know that not everyone knows about is in City Walk, behind the Hard Rock Cafe is a piece of the Berlin Wall. It was really neat to see it given the historical aspect of it.i remember watching when they started tearing down the wall.
I got 6 ruby passes once. We were 6 persons and when we arrived at the Park, there was a security barrier in our Park tickets and we had to wait around 30 minutes in the help line. The lady was super nice and gave us these passes for the troubles
My wife and I discovered Knockturn alley by complete accident. I wondered down the alley way because I was looking for a cool place to relax since we were there for a while. I ended up walking in and disappearing into the darkness. My wife couldn't find me. I ended up emerging from the shadows and telling her "YOU HAVE TO SEE THIS!!!!!!"
We got something like this. The family behind us was very hyper and energetic so when we got to the end of the line the mom of the children told the worker to let us go again with no wait because we were patient with them. Best day of my life
I was offered a ruby pass when i was in hagrid’s line and it closed for weather it slowly moved forward because at the front of the line there was an employee asking people if they want to stay and wait or leave and get a ruby pass.
Had a bad experience with another guest in the queue for Hagrids and ended up with 8 of those passes between 2 of us! Obviously used them all on Hagrids and Velocicoaster! Also at the time we used them there was no express lane open for Velocicoaster so that was pretty cool that they let us on.
the girl that did the adoption is Caitlyn!! she opened diagon alley and shes AMAZING!!!! i used to work there and she was my trainer, shes the kindest soul ❤️❤️✨
There is a highly specific area inside of JP Kid Zone -- me and a partner were inside of it for maybe 15 minutes, surrounded by kids who never found us. Shadows of groups of children were before our eyes, like we were in Platos Cave. Interesting to be somewhere in The Park, but to be hidden for so long. I won't reveal the spot, but I will give the hint that we were inside of a structure. JP Kid Zone is easily one of the best parts of the park as a whole, and one of the best themed areas in any park. I wish the entire park could be an experience like this. As far as Dolewhip goes, its important IMO because it's probably one of the better frozen treat experiences a gluten/dairy free person can have.
That’s a great point about it being dairy free! We love camp Jurassic for the same reason, too. It’s like you’ve been transported somewhere different entirely!!
Oh man, those terms and conditions at the bottom of the Mummy Certificate were INCREDIBLE. They really think of everything. I had to pause and stop and read them LOL
I think this was the first of The Pugh Two's videos I ever watched. It's fun to watch it now knowing so much more about you both than before. When I first watched it, they were just unfamiliar faces, but now, you're both so familiar that I now watch this video with an entirely different perspective.
I got the Ruby express pass when I visited in September 2021. Hagrid's broke down while I was riding for my first time. I then used the pass to ride again that afternoon, only for the ride to break down in the exact same spot lol. I received another pass, but wasn't able to use it because I had to go home. So I've only experienced Hagrid's twice, and both times I received a "rare" item lol
I used a yellow single use fast pass to get on Hagrids last year! Don’t know if it was just the employees that day, but we got it when we got early park entry, ran to Hagrids and it broke down during our ride.
I work there and did not know about the troll 🤣 Ruby SAPs are named Ruby because of Rubius and when Jurassic World Velocicoaster first opened they had Blue SAPs named for Blue.
I got my first Pygmy puff on our last trip and asked for a naming ceremony. The lady who did mine sounded so dull and not excited that I thought she was joking at first. Harold the Pygmy puff didn’t get quite the excitement Peeves did
Awh, that’s so upsetting! The TM that did ours was beyond amazing and made the experience what it was. We gave her a UOAP fist bump to let her know how much we appreciated it!
The one time I was on Hagrid's when it had an issue during the ride and we got stuck for a bit, they just let us loop right back around after we got off and get back on again.
We were making Dole Whip at Scandinavian Shave Ice on Hawaii island -- anyone can get the machine from DOLE and make it -- BUT ONLY at Dole Pineapple Plantation on Oahu Island (where it was ORIGINALLY sold) and in Disney Parks could it be called "Dole Whip." We had to call it "Pineapple Soft Serve." Same exact thing though. Surprised Universal was able to harness the name as well and Disney didn't freak out.
It shocked us Disney let that happen, too! Lol someone said they’re about to start selling a version of it in the freezer section of grocery stores, too. We love it!!
Honestly didn't think the Hagrid express pass was unusual in 2 trips I got it 3 times. Yeah my luck was that bad, find dates I am going to a theme park and book around them. Best advice I give to friends and family.
@@ThePughTwo we've been given an express pass for Hagrids, but it sadly wasn't the ruby! They gave out a bunch to people who were at the front of the que when Hagrids got weather delayed one day but it was basically on receipt paper, and it was only good for day of, if it came back up(which it did) It basically had you go the same route as the disability pass, which makes me think that will eventually be the express route when it gets one,as usually the disability pass puts you into the express que.
It was awesome meeting you guys yesterday! Thanks for cranking out such good content. We were much more prepared for our first trip to Universal because of you two! (Joseff and Sabrina)
We get the rotty hair on our shirts!! We never wore white to the parks.Just one of those things when you have dogs that weigh more than us.Moose and Geno remind us of our Max and Rufus.
Lol we feel that!! We always wait until right before we leave to put on whatever we’re wearing for the day and make sure to not sit down after we change 😂 they shed so much idk how they’re not balding already!
I always go to the parks looking for a fun filled, exciting day with no problems. After your video today, here’s to an “issue filled” day!!! I want one of those Ruby passes! 😮
They actually had a version of the Ruby pass before. Previously they had a “sorry for the issue” express pass that wouldn’t work for Gringotts. I got one of the special passes that would work on Gringotts because there was a malfunction that wouldn’t release the safety bar after our ride on Gringotts was finished.
Two things I wish I knew- my son got a Pygmy puff, but we had no idea about naming it! That is so cool. And the height certificate!! my daughter, was about an inch shy of 48 inches and we had to do child swap for a few rides. Would have loved the certificate for the future. Great tips for next time ◡̈
We’ve heard they really only offer it if the kid is making a scene lol it makes sense to help smooth over the conversation, but I feel like they should offer them more frequently! They’re supposed to offer to do the naming ceremony when you check out, too!
My favorite memory from going to universal when i was like 10 years old was watching the dinosaurs hatch and getting to name it. They even gave out a certificate with what you named it, It was amazing!
I didn’t know about the height certificate! We have many Pygmy puffs 😄 actually one extra because we were buying it for a friend’s bday and taking a video of the naming and got one of the … less excited team members. So we went back later and got another with someone else! It really felt like an anomaly because so many of the wizarding world TMs are just amazing.
Haha we love the dedication!! I’d say it would probably be hard to do it with conviction the first few times or even if you were having a bad day. So glad you got a better one the second time though!!
That’s crazy! We had no idea they’ve had multiple different colored ones in the past until a TM sent us pictures of some old ones yesterday. That’s so cool!
Universal has Single Use Express, Gold gap express, and Ruby single passes. (Ruby's are great for everything pretty much for single use;Gold is unlimited with escorts to the front)
Back in covid times when Hagrid's was just virtual lines, my phone wouldn't show wait times or let us use the virtual que. They gave us Ruby passes for it, but our trip was over. We specifically booked a trip the next year to use them. It was amazing!
I did not get a ruby pass, my pass was a plain white pass. They would not let me ride the Incredible Hulk so they gave me a pass to jump the line on Hagrid. I went in a special way and did not have to wait at all, it was fantastic.
I used to work at a campground with some water slides and it was a real problem with height because we had to use the railing of the platform to the waterslide and there was more than one kid who would be allowed through by one person and denied by another on another day. Being the person who tells them they can't (especially when they think they can) is devastating.
That’s so hard, but you gotta prioritize safety! That’s why we love that Universal has a way to handle it. They probably came up with it to help TMs defuse meltdowns and placate people lol
A "Single Attraction Pass X" is in the form of a receipt that Guest Relations can print and give which is like a ruby pass, except you can't use it for Mummy (or Flyers), but can for Hagrid. Weird. It will have an expiration date, but I know if you use it on the same trip (a few days after it expires) they will honor it. We got one on Sunday and used it on Thursday. The expiration date is at the bottom, so I'm sure a lot of people don't realize they expire. Also if they dont honor it, then you are just going to end up back at Guest Relations, so thats why they do I think.
I didn’t know about the pygmy puff, and the height return certificate, but I did know the other ones. Thanks for another great video and always educating your viewers!😂🎉
I've never been to Islands of Adventure, but I will definitely be investigating those caves and the dinosaur nursery when I finally get the chance to go!
I never new about the bridge troll neither Anna but next time there I will listen for it Again guys brilliant video as always and asyou know they are getting better
I experienced a break down on Hagrid’s and received a ruby express pass. When I returned with it, I found that people were really bitter and rude towards me as I zipped by them with my pass. I’m sure they’d been waiting forever, so I get it, but I’m super shy so that was really uncomfortable.
Hi guys!! LOVE your vids! Quick question: when does the Hogwarts light show usually happen?? I’ve never been to Orlando and am planning to go in September. Hope the light show will be back up by then!
So it’s usually going all year round, but the show itself changes seasonally. We haven’t heard anything about when it’s supposed to be back up and running yet!
We watched the video, this morning, I've just spent an hour exploring camp Jurassic, didn't know it was there👍. Also got a yellow single use express pass for the first time today 😊
Stood looking at the Pygmy puffs for 10 minutes when we were there last year, so wish I’d bought one now. Love the vids and I can totally sympathise on the animal hair. I own 17 cats and I’m always covered 😁
We went on Pteranodon Flyers in December before the meetup with our 3 year old and she was JUST tall enough. I didn’t know what to expect and on that first free turn she flopped sideways immediately and scared me! 🤣 she absolutely loved it though and when we watch y’all’s videos (which is basically daily) she asks to go back and ride the Dino coaster!
@@ThePughTwo it was her first ride ever and I’m so glad it didn’t ruin the night for her! I really thought “oh this is an easy kids coaster and it’s dinosaurs! She’ll love it!” 😂
Yeah. Dole whip. If you e ever been to the enchanted tiki room, they tell you all about Dole Whip and the Dole company in the preshow outside waiting in the garden area. Been that way at Disneyland forever. It’s pretty much an info-mercial for the Dole company, but they do talk about Hawaiian history a bit, so it’s interesting.
![[LIVE] : ONE ลุมพินี 88 | คู่เอก "ป้อมเพชร vs อัสลามจอน"](http://i.ytimg.com/vi/1ZqTVVbMgbo/mqdefault.jpg)
The bridge troll story happened at night and Anna was truly terrified 😂😂
🤣
Ive seen a few things about all the different sounds around the parks particularly in Toon Lagoon, which I think is fun and unique.
I always thought everyone was joking about that! I thought is was a Dora The explorer reference😂😂. Thank you for sharing this information. My family and I have been to universal more than 50 times and I didn't know half this stuff existed!
We saw u guys we were they ones who asked what video r u making?
I remember that video. You could see the fear on her face lol
Flyers wait time is actually 6 years *9 months* and 45 minutes 😉🤪
😂😂 that’s a fair point! Lol
We (my wife and three children (who were shocked to see you)) met you just as you were about to shoot the scene on the ruby pass. You are both such authentic, positive people. Thank you for being you!
Oh yes, we remember that! It was so nice meeting you all! We hope you had a wonderful day at the parks, and thank you for all your kindness and support! We appreciate it more than you know ❤️❤️
That’s my Jurassic Park obsessed son naming the dinosaur! Both my You Tube obsessed boys were super excited to have made it into the video. 😂. I used your videos to plan this first family vacation so it was awesome to meet you both in person.
Haha that’s so sweet! We love it! We hope y’all had a great time on your trip, and we hope you get to check back on Barry soon!
Guys, this is my second time complaining that your videos are too short!! 😂 seriously though, I could watch you two at the parks all day! Thanks for sharing some lesser-known tips and tricks!
😂😂 hopefully we’ll have some longer ones soon! We just try not to drone on and on about tips and bore people! Lol
You two are adorable. You can completely see the love you have for each other - and enjoyment of being together! Love your energy - enjoyable without being too much.
You’re so sweet, thank you so much! We’re so glad you’re enjoying our videos, and we really appreciate you watching!
Love your channel! My wife and I are from Switzerland and your channel helped us a lot to really enjoy Universal during our visit last January
Thank you so much! We’re so glad our videos have been helpful, and we appreciate you watching!
FUN FACT: Dole Whip is also coming to grocery stores. Not sure how it will be compared to the one you can get while out, but definitely worth a try!
It’s at stores now! I’m super excited to get it today!!
That’s amazing!! I feel like Disney people that aren’t local will LOVE that lol
And every Hawaiian Bros restaurant
That team member is awesome who announced pet peeves’ name! We encountered her twice during our trip last week and she was such a pleasure both times!! Saw her in Madame Malkins and Borgin and Bourkes!
Also, my husband, dad and I received Rubeus passes on our last night in the park because there were technical difficulties. I hope my dad who lives in Florida goes back to the park to use them before they expire!
She was amazing!! We gave her a UO fist bump on twitter to show our appreciation. We hope your dad uses the Ruby’s too! Lol
I work at the park. Actually even if the pass does expire, you still get a certain grace period that you could use them. Hagrid’s will either directly replace the ruby pass or if it’s a bit longer than guest services will replace it. Can’t wait too long though, then it’s truly expired
It was such a pleasure meeting you guys yesterday! We’ve been going to universal for years and never knew of anything in the video. Thank you 🙏🏼
It was so nice meeting you, too!! We hope you enjoy checking some of these things out, too!
I've had a few ruby passes in my time and yea its pretty great to have
Haha it's so nice, but we also felt terrible when we merged into the line 😂
i got a ruby express for being stuck in the velocicoaster line during inclement weather at park close. it was kinda a good strategy, i was only in that line for like 20 mins and i used it on hagrid’s the next day
We got the Sapphire pass (we thought it said Sapphire). We were waiting in line at Hagrid's and it delayed. We stayed on until they kicked us out and they gave us one. We came back later that day to ride it with the pass. It worked out so good because we were only there one day! Everyone in line were throwing daggers at us with their eyes, though. 😂
My oldest got to name the hatchling raptor while we were there in March. She was so excited when they handed her the certificate.
That’s so sweet!!
Awesome! (And it was really great meeting you in the park this weekend!)
It was so nice meeting you, too! Thanks for watching!
I didn't know about the height certificate! What a cool way to handle that situation! Thanks for all the insider info. 😁
We thought so too!! Definitely a way to thwart a major tantrum lol
Thank you for these. I had not heard of them before.
One thing I do know that not everyone knows about is in City Walk, behind the Hard Rock Cafe is a piece of the Berlin Wall. It was really neat to see it given the historical aspect of it.i remember watching when they started tearing down the wall.
We thought about including that here, but tried to stick more to experiences instead of just objects. It’s so cool, though!!
Thank you for all the great info. Watching Anna reaction to the adoption ceremony is priceless. Great video as always.
😂😂 it was so adorable! The TM did such a great job with it, too!
Pet fur is an accessory, that is never out of style. Hi from North Alabama. Good to see both of you in great health.
Lol we love it! That’s what I’m gonna start telling people that come to our house 🤣
I got 6 ruby passes once. We were 6 persons and when we arrived at the Park, there was a security barrier in our Park tickets and we had to wait around 30 minutes in the help line. The lady was super nice and gave us these passes for the troubles
Absolutely love the school of rock shirt. And I absolutely love the video ofc. Keep it up!
Haha thank you! We appreciate you watching as always!!
My wife and I discovered Knockturn alley by complete accident. I wondered down the alley way because I was looking for a cool place to relax since we were there for a while. I ended up walking in and disappearing into the darkness. My wife couldn't find me. I ended up emerging from the shadows and telling her "YOU HAVE TO SEE THIS!!!!!!"
Haha that’s so funny! That must’ve been so much fun! The first time I visited I completely missed it too 😂🤦🏼♀️ it’s such a fun place to hang out!
We got something like this. The family behind us was very hyper and energetic so when we got to the end of the line the mom of the children told the worker to let us go again with no wait because we were patient with them. Best day of my life
Haha how nice of them! We love that the team members obliged, too!
The certificate is such a great idea! I love how i learn something new, even after being at Universal more times than i can count 😊
Right?? It just makes us wonder what else we don’t know about! Lol
I was offered a ruby pass when i was in hagrid’s line and it closed for weather it slowly moved forward because at the front of the line there was an employee asking people if they want to stay and wait or leave and get a ruby pass.
That’s awesome! We hope you took the pass! Lol
Universal has the best customer service, my favorite place on earth!
Right?? They’re always so nice and accommodating!
Had a bad experience with another guest in the queue for Hagrids and ended up with 8 of those passes between 2 of us! Obviously used them all on Hagrids and Velocicoaster! Also at the time we used them there was no express lane open for Velocicoaster so that was pretty cool that they let us on.
Oh wow, that’s awesome! We love how great Universal is for customer service!!
the girl that did the adoption is Caitlyn!! she opened diagon alley and shes AMAZING!!!! i used to work there and she was my trainer, shes the kindest soul ❤️❤️✨
We loved her so much! We went straight to the front of the park after filming and left her an amazing review and gave her a uo fist bump on twitter!
10/10 video as usual guys.
Curious when youll discuss HHN speculation maps for the upcoming season.
Thank you!
Thank you, Drew! We probably won’t talk much about speculation maps, but we’ll start doing tips and stuff for the event in the next few months!
I’m definitely getting that dole whip!!! You guys are so awesome with all these updates. The tips will add so much to our trip 💜
It’s so good!! We hope you have a wonderful time on your trip, too! Thanks for watching
There is a highly specific area inside of JP Kid Zone -- me and a partner were inside of it for maybe 15 minutes, surrounded by kids who never found us. Shadows of groups of children were before our eyes, like we were in Platos Cave. Interesting to be somewhere in The Park, but to be hidden for so long.
I won't reveal the spot, but I will give the hint that we were inside of a structure.
JP Kid Zone is easily one of the best parts of the park as a whole, and one of the best themed areas in any park. I wish the entire park could be an experience like this.
As far as Dolewhip goes, its important IMO because it's probably one of the better frozen treat experiences a gluten/dairy free person can have.
That’s a great point about it being dairy free! We love camp Jurassic for the same reason, too. It’s like you’ve been transported somewhere different entirely!!
Love your videos.
I'm going to book for next year.
Can you tell me what months are cooler and still dry.
I don't like it too hot.
Many thanks 😊
The winter, for sure!!
Oh man, those terms and conditions at the bottom of the Mummy Certificate were INCREDIBLE. They really think of everything.
I had to pause and stop and read them LOL
😂😂 I had to go back and read them after reading this comment! I didn’t pay any attention when we got it lol
I think this was the first of The Pugh Two's videos I ever watched. It's fun to watch it now knowing so much more about you both than before. When I first watched it, they were just unfamiliar faces, but now, you're both so familiar that I now watch this video with an entirely different perspective.
Awh, that’s so sweet! We love hearing that, and thanks for watching!!
I got the Ruby express pass when I visited in September 2021. Hagrid's broke down while I was riding for my first time. I then used the pass to ride again that afternoon, only for the ride to break down in the exact same spot lol. I received another pass, but wasn't able to use it because I had to go home. So I've only experienced Hagrid's twice, and both times I received a "rare" item lol
Oh no! They must’ve been having issues with it that day lol that’s usually how people end up getting Ruby’s. Crazy it happened twice in one day!
I used a yellow single use fast pass to get on Hagrids last year! Don’t know if it was just the employees that day, but we got it when we got early park entry, ran to Hagrids and it broke down during our ride.
Oh wow, that’s awesome!!
My trip is next week and your videos have added to my Excitement!! As well as helped me be prepared
That’s so exciting! We hope you have the best time on your trip!!
I work there and did not know about the troll 🤣
Ruby SAPs are named Ruby because of Rubius and when Jurassic World Velocicoaster first opened they had Blue SAPs named for Blue.
That makes sense!! Lol you’ll have to go check out the troll too. Terrifying! 😂
I got my first Pygmy puff on our last trip and asked for a naming ceremony. The lady who did mine sounded so dull and not excited that I thought she was joking at first.
Harold the Pygmy puff didn’t get quite the excitement Peeves did
Awh, that’s so upsetting! The TM that did ours was beyond amazing and made the experience what it was. We gave her a UOAP fist bump to let her know how much we appreciated it!
Great video guys, i love every little new thing that you show us!!!
Thank you, Mauricio!!
You guys are education with a smile 😊. Way better than school ever was!
Haha thank you, Mike! We try!! 😂
The one time I was on Hagrid's when it had an issue during the ride and we got stuck for a bit, they just let us loop right back around after we got off and get back on again.
That’s awesome!! Double time! Lol
We were making Dole Whip at Scandinavian Shave Ice on Hawaii island -- anyone can get the machine from DOLE and make it -- BUT ONLY at Dole Pineapple Plantation on Oahu Island (where it was ORIGINALLY sold) and in Disney Parks could it be called "Dole Whip." We had to call it "Pineapple Soft Serve." Same exact thing though. Surprised Universal was able to harness the name as well and Disney didn't freak out.
It shocked us Disney let that happen, too! Lol someone said they’re about to start selling a version of it in the freezer section of grocery stores, too. We love it!!
Honestly didn't think the Hagrid express pass was unusual in 2 trips I got it 3 times. Yeah my luck was that bad, find dates I am going to a theme park and book around them. Best advice I give to friends and family.
We will put it this way, we have probably been to the parks and 150+ times since hagrids opened and we have never had them!
@@ThePughTwo we've been given an express pass for Hagrids, but it sadly wasn't the ruby! They gave out a bunch to people who were at the front of the que when Hagrids got weather delayed one day but it was basically on receipt paper, and it was only good for day of, if it came back up(which it did)
It basically had you go the same route as the disability pass, which makes me think that will eventually be the express route when it gets one,as usually the disability pass puts you into the express que.
It was awesome meeting you guys yesterday! Thanks for cranking out such good content. We were much more prepared for our first trip to Universal because of you two! (Joseff and Sabrina)
It was so great meeting you both, too!! We hope you’re having a great time at the parks and thank you for watching!
The Film set Pass V.I.P. is such a great idea! Universal is great with guests.
Yes!! Their customer service is so good!
We went around to each ride and collected the Height Certificates… fun souvenirs!
That’s awesome! We love it!!
We get the rotty hair on our shirts!! We never wore white to the parks.Just one of those things when you have dogs that weigh more than us.Moose and Geno remind us of our Max and Rufus.
Lol we feel that!! We always wait until right before we leave to put on whatever we’re wearing for the day and make sure to not sit down after we change 😂 they shed so much idk how they’re not balding already!
Another great video Pugh Two!!
Thank you, Tyler!!
Ok that witch in Weasleys who announced your pigmy puff was amazing lol 😂
Right?? She KILLED it lol
I got one of those the first time I rode Hagrid's... Twice, broke down both times while we were on the ride
Haha that’s unfortunate, but also nice that you got them!!
I always go to the parks looking for a fun filled, exciting day with no problems. After your video today, here’s to an “issue filled” day!!! I want one of those Ruby passes! 😮
😂😂 we sometimes root for rides to go down on us just for this reason lol
They actually had a version of the Ruby pass before. Previously they had a “sorry for the issue” express pass that wouldn’t work for Gringotts. I got one of the special passes that would work on Gringotts because there was a malfunction that wouldn’t release the safety bar after our ride on Gringotts was finished.
That’s so cool! Was it ruby colored or something else?? Lol
Knew about all of these! Love all these gems they have. That playground is so massive!!! One hour there is equal to one day park walk there.
Haha we love it! That’s impressive! We’re so glad you enjoyed it, too!
@@ThePughTwo have you tried to find all the Adam’s in Marvel?
Great video! Cool info! Nice job!
Thank you, Jenifer!!
Two things I wish I knew- my son got a Pygmy puff, but we had no idea about naming it! That is so cool.
And the height certificate!! my daughter, was about an inch shy of 48 inches and we had to do child swap for a few rides. Would have loved the certificate for the future. Great tips for next time ◡̈
We’ve heard they really only offer it if the kid is making a scene lol it makes sense to help smooth over the conversation, but I feel like they should offer them more frequently! They’re supposed to offer to do the naming ceremony when you check out, too!
My favorite memory from going to universal when i was like 10 years old was watching the dinosaurs hatch and getting to name it. They even gave out a certificate with what you named it, It was amazing!
That’s adorable! Have you gone back to check on your dinosaur since then??
I didn’t know about the height certificate!
We have many Pygmy puffs 😄 actually one extra because we were buying it for a friend’s bday and taking a video of the naming and got one of the … less excited team members. So we went back later and got another with someone else! It really felt like an anomaly because so many of the wizarding world TMs are just amazing.
Haha we love the dedication!! I’d say it would probably be hard to do it with conviction the first few times or even if you were having a bad day. So glad you got a better one the second time though!!
Thank you for these! I got a birth certificate after naming a newly hatched velociraptor this week. I bamed it after my baby great niece!
Awh, that’s so sweet! We love it!
The caves are so cool. I wandered around in there for like 30 minutes one day.
They’re so much fun! And nice and cool on a hot day!
I didn't know about the troll!!
It’s so creepy!! Lol
Before velocicoaster has express there was a white one I called it the diamond pass cause it was able to be used for express at velocicoaster
That’s crazy! We had no idea they’ve had multiple different colored ones in the past until a TM sent us pictures of some old ones yesterday. That’s so cool!
That 'School of Rock' shirt is EVERYTHING
Haha thank you! It’s from 5 below!!
Thank you for the tips and tricks!
Thanks for watching, we really appreciate it!
Universal has Single Use Express, Gold gap express, and Ruby single passes. (Ruby's are great for everything pretty much for single use;Gold is unlimited with escorts to the front)
Me and my kids were given that pass for Hagirds because we were nice and polite to a staff member
Oh that’s so sweet! We love that!
We’ll be there the 13th through the 19th, hope we run into you guys, been a long follower of this channel as annual passholders ourselves
That’s so exciting! We’ll be around, for sure! Send us a message on Instagram and we’ll try to say hello!
Back in covid times when Hagrid's was just virtual lines, my phone wouldn't show wait times or let us use the virtual que. They gave us Ruby passes for it, but our trip was over. We specifically booked a trip the next year to use them. It was amazing!
That’s so funny! We’re so glad you got to use them, though! We would’ve done the same thing 😂
Do you think the return pass thing for when your talker could be used. For when you loose weight and can fit on ride in future ?
I’m not sure! You could ask, and they might give you one!
Last year our local drive up root beer stand started carrying a wide variety of Dole Whips. It made me so happy! 😂
Drive up root beer stand?? 😮
That’s so cool! Also drive up root beer stand?? Count me in! Lol
I was so excited I got to meet and take a picture with you guys this weekend. Hopefully you were able to get your Poseidon's Fury shirts.
We did! Thank you so much! It was great meeting you as well!
I did not get a ruby pass, my pass was a plain white pass. They would not let me ride the Incredible Hulk so they gave me a pass to jump the line on Hagrid. I went in a special way and did not have to wait at all, it was fantastic.
That’s interesting! We’ve never heard of white ones!
@@ThePughTwo It maybe because they use it as a coupon for people who complain.
I didn’t know about any of this. You guys are awesome. We’ll be there starting 9/5. Can’t wait.
We hope you have a great time on your trip!!
I used to work at a campground with some water slides and it was a real problem with height because we had to use the railing of the platform to the waterslide and there was more than one kid who would be allowed through by one person and denied by another on another day. Being the person who tells them they can't (especially when they think they can) is devastating.
That’s so hard, but you gotta prioritize safety! That’s why we love that Universal has a way to handle it. They probably came up with it to help TMs defuse meltdowns and placate people lol
A "Single Attraction Pass X" is in the form of a receipt that Guest Relations can print and give which is like a ruby pass, except you can't use it for Mummy (or Flyers), but can for Hagrid. Weird. It will have an expiration date, but I know if you use it on the same trip (a few days after it expires) they will honor it. We got one on Sunday and used it on Thursday. The expiration date is at the bottom, so I'm sure a lot of people don't realize they expire. Also if they dont honor it, then you are just going to end up back at Guest Relations, so thats why they do I think.
That’s good to know! We’ve seen those receipt express passes before, but didn’t realize they had expiration dates on them!
I didn’t know about the pygmy puff, and the height return certificate, but I did know the other ones. Thanks for another great video and always educating your viewers!😂🎉
Thanks for watching!! We’re so glad you enjoyed it!
ANNA I LOVE YOUR SHIRT :D keep being amazing guys!!!
😂😂 thank you!! And thanks for watching!
What camera and lens are you using? It’s gorgeous.
Hey there! I primarily use a a7IV with a 16-35mm lens!
I've never been to Islands of Adventure, but I will definitely be investigating those caves and the dinosaur nursery when I finally get the chance to go!
We hope you love it as much as we do!! That area of the park is SO much fun!
I never new about the bridge troll neither Anna but next time there I will listen for it Again guys brilliant video as always and asyou know they are getting better
It’s terrifying! Lol we’re glad we could get one past you, Dougie! 😂
@@ThePughTwo absolutely love use guys use are 2 of nicest people respect
First Dole Whip I ever ate was at the Dole plantation in Oahu. 2nd was in Disney. Had no idea Unoversal had them.
Oh wow, I bet that one was good! Lol we love that Universal offers it, too!
I experienced a break down on Hagrid’s and received a ruby express pass. When I returned with it, I found that people were really bitter and rude towards me as I zipped by them with my pass. I’m sure they’d been waiting forever, so I get it, but I’m super shy so that was really uncomfortable.
That’s so upsetting! We’re sorry people kind of ruined it for you, but at least you got to ride it again!!
Hubby and I actually received the ruby ticket last year during HHN! It was awesome.
That’s amazing!! We love it!
The ride went down when we where in line. We waited 3 hrs.
@Richard Burbank sorry yes we went down in October for HHN but were trying to ride hagrids before going to stay and scream but it went down.
Going to universal with my nephew in June and will definitely be stocking up on those "sorry you're short" certificates
😂😂 they should rename them that, I like it better lol
Y’all, thank you for this video!!! My husband has agreed to let me get a Pygmy Puff on our next trip 🎉
😂🤣 yes! We’re so happy we could help! Lol you’ll have to let us know what you name it!
OMG... Never ever knew you could get Dole Whip at Universal... Completely mind blown! Thank you!!!
😂😂 now you know!!
Hi guys!! LOVE your vids! Quick question: when does the Hogwarts light show usually happen?? I’ve never been to Orlando and am planning to go in September. Hope the light show will be back up by then!
So it’s usually going all year round, but the show itself changes seasonally. We haven’t heard anything about when it’s supposed to be back up and running yet!
@@ThePughTwo thank you so much for the response and hope y’all are having an amazing weekend!!
We watched the video, this morning, I've just spent an hour exploring camp Jurassic, didn't know it was there👍. Also got a yellow single use express pass for the first time today 😊
Haha that’s amazing! The caves are so much fun to explore!! We hope you had a great day at the parks!
We have two named raptors at UO. We love getting updates on our raptors. Our older dino was annoying trainers by honking at night 😆
That’s so cute!! We love that they do that!
From a Jurassic Park Employees...Pterandadon Flyers has express passes...Also there is a cave that echoes in Camp Jurassic
That’s good to know!
Stood looking at the Pygmy puffs for 10 minutes when we were there last year, so wish I’d bought one now. Love the vids and I can totally sympathise on the animal hair. I own 17 cats and I’m always covered 😁
Oh my gosh, that’s a lot of cats! The Pygmy puffs are so cute, too! I’m shocked this was our first one lol
@@ThePughTwo still not sure how we ended up with that many I am crazy cat lady! 😂 Need to come back for a Pygmy puff 😍
We love to explore Camp Jurassic during MeetUps and the winter when it gets darker earlier!
Haha yes! That’s the perfect time!
We went on Pteranodon Flyers in December before the meetup with our 3 year old and she was JUST tall enough. I didn’t know what to expect and on that first free turn she flopped sideways immediately and scared me! 🤣 she absolutely loved it though and when we watch y’all’s videos (which is basically daily) she asks to go back and ride the Dino coaster!
😂😂 that’s so adorable!! We got to ride it once during a meetup, and it was a lot rougher than we expected! Lol it was cool to experience, though!
@@ThePughTwo it was her first ride ever and I’m so glad it didn’t ruin the night for her! I really thought “oh this is an easy kids coaster and it’s dinosaurs! She’ll love it!” 😂
I've gotten the ruby one when Hagrid's broke down and was on it!
I’d say you earned it! Lol
I saw you guys at universal yesterday I was shy to say hi
Awh, you should’ve said hello! We hope you had a great day!
Yeah. Dole whip. If you e ever been to the enchanted tiki room, they tell you all about Dole Whip and the Dole company in the preshow outside waiting in the garden area. Been that way at Disneyland forever. It’s pretty much an info-mercial for the Dole company, but they do talk about Hawaiian history a bit, so it’s interesting.
Oh that’s good to know! We need to go see that some time lol
I wish that I could be at universal everyday aghhh I can’t wait to go back. ❤
Lol we hope you get to go back soon!!
What a cool shirt Anna!!
Thank you!!
Anna your School of Rock shirt is AWESOME!!
Lol thank you!!
i just like it before i see it because i already know
Haha you’re too sweet! We appreciate it!