Thank you for your question. When I started it the first time, the vacuum itself would not take on the cleaning solution. When I called customer service, they had me take out the water and cleaning solution in the base container and put in pure water. I just swished the plain water around to unstick the sensors. Then I put water and cleaning solution back in the container of the base. It worked fine after that!! Let me know if this helps.
Hi, we also have theJ9 combo. I mapped it first time today. My app was also showing water low in robot full in base station. I had to manually fill the robot tank manually. When I went to the robot to check. The camera /eye was facing inside. How / when does it fill the robot water tank/ box?
I wondered that myself at first. Them I realized that I would never mop without vacuuming or sweeping the floor first. Therefore, there are the vacuum only and vacuum and mop options.
If you want to have the mop only option, I would use the M6 mopping iRobot. You would still want to vacuum or sweep your floors first. That’s why I have the M6 and S9+ iRobots for my downstairs. Great question.
@momsmachines5476 I'm very disappointed. I had Ecovacs before and I was able to use vaccum only or mop only or both. With IRobot this option isn't available. I think I have to return it.
Thank you for your question. When I started it the first time, the vacuum itself would not take on the cleaning solution. When I called customer service, they had me take out the water and cleaning solution in the base container and put in pure water. I just swished the plain water around to unstick the sensors. Then I put water and cleaning solution back in the container of the base. It worked fine after that!! Let me know if this helps.
Hi, we also have theJ9 combo. I mapped it first time today. My app was also showing water low in robot full in base station. I had to manually fill the robot tank manually. When I went to the robot to check. The camera /eye was facing inside. How / when does it fill the robot water tank/ box?
Did you say you have to use just pure water only?
You can use other cleaning solutions which are listed on the iRobot site
Why we can't mop only?
I wondered that myself at first. Them I realized that I would never mop without vacuuming or sweeping the floor first. Therefore, there are the vacuum only and vacuum and mop options.
If you want to have the mop only option, I would use the M6 mopping iRobot. You would still want to vacuum or sweep your floors first. That’s why I have the M6 and S9+ iRobots for my downstairs. Great question.
@momsmachines5476 I'm very disappointed. I had Ecovacs before and I was able to use vaccum only or mop only or both. With IRobot this option isn't available. I think I have to return it.
I still would want to sweep or vacuum before mopping.