The original account that it was logged into, is no longer active. When I try to do factory reset, it takes me straight to Amazon login which I cannot access. When I try to put in my new account, it reads "Please sign in with the currently active account" how do I manually reset this?
some of us don't have the email registered to the device. If the button hard reset cleared the user, wouldn't it be redundant to factory reset the device in the settings after?
So may I ask..I'm trading in my echo show 5. I deregistered from my account. Is that essentially the same as doing a factory reset? Or do I have to do a factory reset as in this video as well?
Hi, not sure if you will read this but is there any way to reset if it’s registered to another account? (No I did not steal it - don’t even ask what happened 😮💨)
In the first instance try removing the power from the Echo show, waiting 15 seconds, and then powering it back up. If the Echo Show has become glitchy this might clear the problem. If that fails and you still cant access Device Options. The alternative method of factory resetting an Alexa device is to use the Alexa App. However, the Echo Show needs to be connected to the internet. If you: 1. Open the Alexa App 2. Select Devices 3. Choose Echo and Alexa 4. Locate and select your Echo Show from the list of devices 5. Scroll to the bottom of the list of settings and select Factory Reset Hope this helps
Unfortunately, no. This video shows you how to de-register the Echo Show 5 so that you can either sell or give it away. However, if you can get the original owner to de-registered the Show via their Amazon account. ie Amazon - Your Account - Manage Your Content and Devices - Devices You can then factory reset the Show, as seen in the video. This will then allow you to register the Show to your account.
Thank you. Just what I was looking for and I appreciate there was no long intro but straightforward directions. Thumbs up.
Thank you so much! This was helpful I accidentally put the wrong amazon account on and I didn’t know how to fix it!!
Same
Same lol
same
You’re a lifesaver
Help a lot. Thank you. God bless you!
It’s the getting to the point and actually helping someone out for me. Thank you so much! Very helpful
This was very helpful my sister gave me hers and forgot her password thank u
Excellent video and it worked - thank you
thank you so much ! it is very useful
Your the man
The original account that it was logged into, is no longer active. When I try to do factory reset, it takes me straight to Amazon login which I cannot access. When I try to put in my new account, it reads "Please sign in with the currently active account" how do I manually reset this?
I think you will have to talk to Amazon support and they may not be much help unless you can remember the details for your in active account. Sorry.😔
Aww man! Thanks for following up :)@@mydoodads
some of us don't have the email registered to the device. If the button hard reset cleared the user, wouldn't it be redundant to factory reset the device in the settings after?
So may I ask..I'm trading in my echo show 5. I deregistered from my account. Is that essentially the same as doing a factory reset? Or do I have to do a factory reset as in this video as well?
That is the same process, just done from the App rather than the Echo Show. 😀
@@mydoodads thank you
Me sitting here doing a factory reset like 🙂
Thanks that means a lot
This helped me a lot
Will I be able to reregister to the same account?
Yes you will.
Abosolutly Brillaint
Hi, not sure if you will read this but is there any way to reset if it’s registered to another account? (No I did not steal it - don’t even ask what happened 😮💨)
Unfortunately not by you. However, depending on your situation Amazon tech support might be able to help.
me be like taco re taco EAT TAzko
Easy peezy, now lets see if it works
I am not able to sign in
I accidentally logd into the wrong acoount and needed to teset it thxx
Touchscreen isn't working
Whenever I go to device options it just sends me back to the main screen
In the first instance try removing the power from the Echo show, waiting 15 seconds, and then powering it back up. If the Echo Show has become glitchy this might clear the problem.
If that fails and you still cant access Device Options. The alternative method of factory resetting an Alexa device is to use the Alexa App. However, the Echo Show needs to be connected to the internet. If you:
1. Open the Alexa App
2. Select Devices
3. Choose Echo and Alexa
4. Locate and select your Echo Show from the list of devices
5. Scroll to the bottom of the list of settings and select Factory Reset
Hope this helps
Mine is doing the same, did you manage to fix it?
All my pictures are on display except
My touch screen isn't working although i speak and it works
hello man how to unlock your alexa screen if it doesn't work
Dose this unblock the echo show 5?
Unfortunately, no. This video shows you how to de-register the Echo Show 5 so that you can either sell or give it away.
However, if you can get the original owner to de-registered the Show via their Amazon account. ie
Amazon - Your Account - Manage Your Content and Devices - Devices
You can then factory reset the Show, as seen in the video. This will then allow you to register the Show to your account.
Bruh I just did this and my mom is gonna be pissed
Great helped a lot although you sound like a robot, a more natural approach would improve the video … thanks
don’t tell people how to make THEIR content 💀
Don’t need to tell us what we’re going to do first. Just say it once.
Actually it’s very helpful so shut ur mouth 😌