You can find our RX 5700 XT Evoke OC Tear-Down here: th-cam.com/video/morJq0HJoCc/w-d-xo.html And our RX 5700 XT Evoke review here: th-cam.com/video/9pj4F8qUBEw/w-d-xo.html Article will be live 10 minutes after publishing. It will be here: www.gamersnexus.net/guides/3504-fixing-msi-rx-5700-xt-evoke-thermal-pads
i recently bought a Msi Rtx 2080 Ventus V2 and the thermal pads on the ram are exactly the same, only cover about 50% of the mem chip, gpu z does not show me the mem temps so no idea if its safe or not
way easier for such stickers. soak them in alcohol, the adhesive will get soft , you can then remove them without damage, and once the alcohol evaporates the adhesive will go back to normal and you can stick it back on
Where exactly are those warranty void stickers supposedly legal? They aren't in the US and aren't in Europe. Canada? Japan? India? China definitely doesn't give a crap.
About the seemingly "odd" approach of the pulse cooler design vs this kind (full cold plate) of approach wich at first glance seems better. I've got some vram modules die on me (well the card died) on a 280X some time ago, the card in question was a windforce with 3 cooling fans from that era, and in the summer I got quite heavy artifacting, memory artifacting that is, in winter it was fine. It died the next summer (thankfully it was still in warranty) I assume from vram overheating since all of these type of cold plates assume that they can manage the heat output of the card, because in fact the gpu and vram temperatures sync together, and that's fine for most regions of the world. But! it's not for regions where in the summer room temperature can reach up to 45 degrees (celcius) with a case temperature of about 55-60 while gaming. In those cases the gpu reached about 95 degrees and with the cooler being insufficient the vram modules became heatsinks (or more mass for the gpu to heat up) so the memory modules were also at about 95 degrees. Those 95 degrees were not for a short period of time, but for several hours every day, eventually after a day of heavy artifacting (the memory kind of artifacts) the gpu didn't turn on again. I don't know how hot the vrm ran. With the pulse's design this problem is less likely to occur, since the vram has its own heatsink even is the gpu reaches 100 degrees the ram will have it much better than the msi one or that 280X that died on me, since the gpu cannot sink heat into the ram modules. Actually in these scenarios even no memory cooling at all is better that having the memory contacting the gpu coldplate. And I just gave you some content ideas, how'bout that! I'd love to see thermal testing like that to be honest.
Not remotely, if anything it does next to nothing. Case in point would be Asus's R9 290/290X, or Gigabyte disabling overclocking after reviews have been posted, back in HD 7900 days. Or Kingston's A400 debacle. Not to mention, the unusual high RMA rate of MSI GTX 770.
This doesn't hurt anything. Companies aren't your friends they are here to earn money. Also it isn't hard to swap thermal pads. If you notice that the temps are a bit high then you can change them, but if it doesn't change the temps then leave it alone. If it ain't broke, don't fix it.
It's funny how amd cheaped out on the stock cooler by changing the copper core to the aluminium one and no one bats an eye. But god forbid that msi tries to cheap out on the cooling because that means end of the world for some people.
they should do a free return to factory and a fix , or something like 12 dollar coupon to buy pads yourself, thats a drop on the hot plate but than they show they care about customers
@Fellow accelerationist his terrible views on human beings in no way invalidates his expertise in manufacturing Do you hate disney movies too? Walt being an antisemite and all..
I always ask myself how do manufacturers let this pass? Like how much testing goes into these gpus to just have a consumer fix the issue when they already payed over $300 or more dollars
I'm all for replacing a rubbish CPU cooler, or cleaning / re-pasting a GPU; that's what you do every so often. That said we should NOT need to be doing things like this, and 'fixing' their rubbish products! It's just... pathetic. Thank you Steve for basically kicking these companies up the arse...
It isn't a one off though. www.reddit.com/r/hardware/comments/cu8a96/gamers_nexus_wrong_thermal_pads_teardown_of_msi/exsr307? Here is my RTX 2060 MSI Ventus and it uses the exact same pads. This is not a one off mistake or a fluke, MSI has been cheaping out on thermal pads since RTX was released.
@@tomstech4390 How is it an early production mishap if it's been happening for 10 months on various models and cards? I have two different RTX MSI 2060 from different dates and they have the exact same pads.
@@tomstech4390 Toms Tech The RTX 2060 was released in January. 8 months ago my card was released and has the same crap thermal pads. Then this one is released with the same issue. That is not an "Early production mishap" if it's across various models during a long time period. As for your other snobbish comments, I'm in the repair industry. I own every RTX model, that's why I own 2 x 2060 Ventus.
Thank you Steve, you helped me fix my MSI Radeon RX5700XT Mech OC. Temperature was about 80°C before I laid new thermalpads 2mm thik and new layer of thermalpaste on chip. Now on full load temperature stays at 63°C. Greetings from Aalen, Germany. 🙂👋
@Stasss So because they were screwed by MSI, they dislike Steve's coverage telling them how MSI screwed them? That's stupid, go dislike MSI, not the content exposing their fuckups.
The end user also has to buy Thermal paste for this fix as well! You cant use the old thermal paste once you separate the heat sink from the die. I mean you probably could but..... I wouldn't trust it! That would be $11 + $7-$12 (maybe more. depending on where you buy, how much you buy, what brand you buy, shipping, etc.) for thermal paste to fix this problem! So that's anywhere from $18 - $23 (maybe more) to fix an already $440 GPU!!!! NOT COOL!!!
The existing thermal paste will be fine just make sure to spread it around again to make sure its all covered. But yeah like he said since your in there might as well replace it with better paste
@@TADP0LE9806 The first review i found about the XFX actually shows that memory temperatures are FAR worse than on even the reference cards. The Thicc2 seems to be designed for the looks more than it was made to function well. To anyone interested, this is the one i was referring to: todotech20.com/en/review-of-the-xfx-radeon-rx-5700-xt-thicc2-very-beautiful-but-not-impressive/
@@MrRourk Powercolor is Taiwanese company, not Chinese... in fact almost all major OEMs are Taiwanese, ASUS, Gigabyte, MSI, Asrock, Sapphire, Palit, Galax etc... all taiwanese
Not sure I'd call it "good journalism" but certainly a helpful investigation after seeing unnecessarily high temperatures. As he said in a follow up video, it's better to let this be dealt with as an RMA and there's a legit reason that the pads are undersized (but not a legit reason for their off center placement). Manufacturing is a series of compromises and this video was made without having all the facts first (which is not good journalism). Don't get me wrong, I'm glad this video was made and I learned from watching it (and hopefully MSI learned something too). I'm just saying that it's important to watch the followup, as well, and have full context before making any repairs ourselves. When all is said and done, yes, bravo to Steve and co.
So 12 bucks retail fixed cooling well enough that 40dba cooled better than stock running at 51dba, and MSI is supposed to be one of the "big boys" that knows how to do this stuff.
@GLaDOS ಥ‿ಥ Yeah, 12 bucks for every single card produced up until that, not to mention a retooling of the machines that "stamp" the cards, so to speak.
@@Orcawhale1 $12 is RETAIL. are you people fucking BRAIN DEAD? MSI does NOT pay anywhere near $12 for the pads for the card. Not to mention that's for a whole new set of pads, they already had some on there, so its not like they'd be replacing the whole set, just CUTTING THEM TO THE RIGHT SIZE.
Wish MSI would put half as much effort into quality control & customer support/service as they do with self promotion on twitter & other social media sites. Maybe try living up to the hype & deliver the products they advertise NOT cut corners then charge customers a higher premium for a sub-par product.
its really a manufacturing defect and they should all be recalled and fixed, many thanks. you shouldnt have to strip down a brand new card and fix msi mistakes.
My 5700XT Gaming X edition was running warzone at 110c junction temp (crashing without custom fan curve to keep it at 105). Popped it open, come to find that the pads had full coverage, but they used 1mm pads for one side of the VRMs and 2mm for the other. So there was likely little to no contact! Swapped out all of the 2mm pads appropriately as well as the paste with some arctic silver 5. Running at a stable 65c junction now and pulling 30+ more fps! Thanks Steve!!
Yea I don't think QC is always to blame. I work in it. Sometimes the production and management force a blind eye to certain things that you have to follow.
@@juniornunez7126 If you're in QC, and you're kowtowing to production or management to "turn a blind eye" then you're not working in QC. You're working in spineless bitch land where you just put a sticker on shit saying "QC PASSED" when it doesn't pass QC.
@@juniornunez7126 Because I'd rather be fired from a job, than kowtow to an employer. But apparently unlike you, I don't need to worry about losing a job, because I can get a new one easily. You're apparently so afraid of possibly losing your job, that you just QC pass shit that doesn't pass QC. Meaning you're not QC, you're just a line worker adding stickers to products.
Did the fix on my MSI and it worked beautifully. I ended up buying a 1.5 and 0.5mm thick Fujipoly 15mm x 100mm for 25$ combined cost with 11.0W/mk conductivity as apposed to the 8W/mk grizzly 2.0mm for 37$. Thanks for teaching us how to do this.
I changed thermal pads and thermal compound added washers so currently its best card on market Im targeting my temps 80 with max fan speed 50% Its really quiet and amazing.
@@badnewsbruner You mean the company that fucked up HARD with their update software and released and signed a version that hackers had tampered with and put a backdoor onto every machine that had that version?
@@shawnpitman876 And released Vega 64 STRIX cards with bad VRM cooling that made them overheat like fuck due to also bad thermal pads. ANUS is, like MSI, an Intel/Nvidia lapdog. Their AMD products are always second tier or subpar compared to their Nvidia/Intel products.
I purchased a msi rx580 for my first gaming pc build back in January, which i have running to a 65' 4k hdr tv. Since day one the card has struggled to keep a 4k signal. Some days it would give me problems and other days it wouldn't. When i talked to support and sent the card to them they said testing on it went fine which were ran on 1080p screens, when i got the card back and the issue persisted, they told me that it seemed the card was having trouble outputting a 4k signal and that i should use a 1080p screen. I'll never buy msi products again , if you are building a pc, save up the money and by the more trusted brand. After seeing this video i'm not surprised, quality control is not something msi is worried about... Also love your guys work, keep them honest out there.
"Get the needle nose pliers, grab the screw lightly and slowly unscrew it" Been there, done that. Doesn't work very well, because the screw is round, so the pliers slip every now and then and if you put some force, there's a little chance that once it slips, you can accidentally either scratch a PCB/PCB's mask or knock out one of the transistors/resistors/capacitors. My best experience with removing the sticker was putting a few drops of isopropyl alcohol, waiting for it to moisturize the sticker, slowly and carefully peeling it one millimeter at a time, repeating the process till you got that little b!tch out. The end result is the sticker looks and feels, as a new one and you don't even have to put some glue on its back to make it sticky, because its original stickiness is still there.
THANK YOU for saying it’s illegal to have the void sticker in USA!!! Sapphire tried to shaft me on a Radeon VII RMA and I pointed out that we can maintain our products and they reluctantly game me a RMA. It’s bullshit and keep spreading the word please
I got a new X570 board and I had two Radeon VII just black screen. Never came back to life. One ASRock and one Sapphire. I updated my bios in the mobo, and the RMA ASRock card runs fine. Waiting over a month on Sapphire, good thing I had two. And ASRock updated the bios on card to uefi support
As someone with manufacturing experience, I wouldn't assume this was a cost savings. There are lots of other places to "cheap out" if they were cutting costs anywhere possible. I would suspect standardized thermal pad sizes or placement equipment etc. It is very possible someone that didn't know better tried to "simplify" things. Obviously, not an excuse, but I'd be interested to hear MSI's response.
I did this with my Evoke OC (that I got new under $299 USD): Noctua paste, the pads recommended here, and nylon washers to increase mounting pressure. Avg. temp under load for the last few months is at 69c GPU at 2075 MHz (stock), with Memory temp at 75c and Junction Hotspot at
1 year later, I purchased an msi 5700 xt mech oc. 3-5 min into any game and my junction temp is a constant 110C. I watched this video and returned the card. Not interested in fixing a brand new product, thank you!
2021.. just bought one of these used for CAD$850 (USD$680), because crazy prices and I needed a new card, and it needs the thermal pads. Memory goes top 107C during gaming, card at 78C. Your listing on Amazon shows it's a $50 kit!! Wow..
Just FYI: If you are planning on changing the thermal pads outside of N.America... you are pretty much screwing your warranty. MSI is adamant in that matter if they notice any tear on the warranty sticker that holds the cooler or any aftermarket component that sits between card and the cooler - your warranty will be immediately revoked and serial numbers invalidated from future repairs. I've been there already, just giving you advice as a UK consumer.
Seems to be allowed in some parts in the EU, there's a german hardware website which asked all aib partners if a cooler change, overclocking and undervolting voids the warranty and apparently MSI allows all 3 (I guess changing thermal pads is obviously covered by that too). www.computerbase.de/2016-09/grafikkarten-garantie-vergleich/
honestly... As soon as i saw the evoke teardown and saw that, i canceled my order on the mech OC and went for the sapphire pulse, if theyve cheaped out this much on the more expensive evoke, i can only imagine what theyve done to the Mech OC. Sapphire have done a real fuckin good job on their card.
My son bought an MSI Mech RX 5700 XT OC video card and an MSI X570 motherboard last week from separate suppliers here in the UK. Both have now been RMAd: the GPU because it crashed upon AMD driver installation (black screen/ no connection even after cold boot/bios reset - system restore required) and the motherboard because it crashed whenever you enabled boot to UEFI (hard bios reset required to recover - 3 successive BIOS versions tried). It's a shame because I've had other MSI gear in the past that's been great - my own PC is running an MSI Radeon R9 290X from around 5 years ago and it's been rock solid since the day it went in.
Damn! MSI was absolutely on top of their game with the 10xx and 20xx series but this shows you that you should never be loyal to any brand no matter how good they were in the past!
I find it kind of funny that on the MSI website for this product under all the feature advertising there is a section called "Thermal Padding". It says "Ample amounts of thermal pads are used to allow various components to transfer heat to the heatsink for better cooling." I'm thinking they might not know what ample means.
ASUS had this same problem also way back on first batch of STRIX vega 56, although the thermal pads were same size with VRM's but the placement of the pads didn't cover the whole vrm's that made the ASUS STRIX version hot and loud which is usually an efficient card. On the next batch of ASUS STRIX VEGA 56, they corrected it.
Late to the party. My wife CAN'T STAND how loud my PC is when it's really working hard. My MSI 5700 XT junction temps are almost 45-50 degrees hotter than the GPU temperature under full load. No throttling is happening but this card is so damn loud.
I feel like MSI thought they could get away with this based on how hot the reference card was. Basically making people think "well any cooling solution will be better than AMD's". Its a good thing that Sapphire stepped up with a real solution that shows them up!
Back in the day I had two GTX 570's in sli (MSI branded, reference boards and vapor chamber coolers). One of the DVI ports stopped working on one of the cards so I RMA'd it. Upon receiving it from repair, I was shocked to find that it was a GTX570 gpu on a GTX 480 board (the card with the 'egg cooker' cooler). After this, I will never., ever, buy an MSI product again.
I purchased a MSI gaming laptop recently and the thermals were terrible. I returned my first one and the second one was a little better. I took it apart and put all new paste. They put pads on a cpu component I forget what they might be but I noticed they didn't cover all of it as well. I went from temps as high as 99° on the first laptop to 96° on the second then with new paste it dropped a good 10°C now it rarely gets above 88°c. MSI is definitely slacking. It's a GS63 95DK 610US with i7 9750H and 1660ti. The temp for the GPU went down maybe 2°C. I really like it other than literally having to take it apart and also the battery life could be better. Idk why they don't have removable batteries anymore it would be super easy to cut out a slot for it.
It would have been cool to also test just repositioning those thermal pads to be centered, just to see the cooling efficiency importance of size and placement
@@Orcawhale1 But at that point you are selling a million units, the relative profit is still the same, and especially seeing how doing this poorly reflects on their brand.
It says warranty void if removed. Ben Jones, UK Lawyer. If you were to remove the sticker in these circumstances then yes, the warranty will be void. A warranty is just a discretionary benefit offered by the manufacturer and they have the right to set certain conditions for this to continue to apply.
Sapphire always made the best ATi/AMD cards. Since back in the DX8/DX9 cards. MSI on the other hand isn't too great. Back then they had issue with the GTX 660 Ti, where they basically had a shunt that allowed the card too boost higher in the review samples.
I don't think MSI did this mistake as a cost saving measure. I think they misapplied the clearance zone around the GPU itself, cutting away part of the thermal pad for misinterpreted reasons; the idea with that zone is not to put e.g. conductive capacitors poking up into the heatsink. Thermal pads are obviously part of the thermal solution and belong there.
This is just MSI betting against the 5700 XT being popular, that they thought it wouldn't be worth investing the time into making a good cooler for it. Its a shame since I still remember how legendary the 290x Lightning was for having such great thermals on such a huge and hot chip. When the Pulse and Red Devil are so competent you have no reason to look at this as an option.
The cooler isn't bad. Cheaping out on a few thermal pads is not a design issue. It's such a nonsensical thing to do I can't help but wonder if it was a mistake at the factory side of things...
Я бы посоветовал использовать прокладки 1.5mm. Использовал 2mm по твоему совету и получил зазор между GPU и радиатором (даже термопаста не испачкала его). Сплюснул прокладки до 1.5мм и получил желаемый результат. Translate from Russian :)
Another good GPU fix. I suspect this will be an ongoing theme. Seems industry partners didn't take the AMD 5700 seriously. I'm guessing the XFX THICC II (2THICC) will have cooling problems also. Look forward to that review.
hey steve, i do honestly believe that you are in a position to help curb this. you are one of the big youtubers in the tech space and close with many other big techtubers. if you and all the others do not recommend simply due to the fact that the companies decides to cheap out, its just not your viewers its going to be all the others on other channels as well. that would be plenty of people not buying cards and since the people watching these kinds of things on youtube they also are in a position of being asked for advice from everyone they know. this would quickly add up to plenty of losses simply due to companies wanting save a few pennies. please think about this steve
To really see how much making the thermal pads smaller effected temps you would need to test with either the same pad as stock covering the whole memory chips or test with the same size of thermal grizzly pads as stock . As done you don't know how much improvement to attribute to simply using much higher conductivity thermal pads.
Hopefully they send you a corrected card in the future to review so the user/customer base see's this has been corrected and offer to repair the mistake for all who have already purchased these cards. I think I will wait to purchase the MSI card to see if they are going to correct this. Or the just get a Sapphire Pulse card. Thanks for good information.
Personally I find high end Alphacool 15W/(m*K) better, but they're much more expensive. And slightly more fragile. Probably 2-5 C better, likely not worth it, at this point you should have water cooled the card.
You can find our RX 5700 XT Evoke OC Tear-Down here: th-cam.com/video/morJq0HJoCc/w-d-xo.html
And our RX 5700 XT Evoke review here: th-cam.com/video/9pj4F8qUBEw/w-d-xo.html
Article will be live 10 minutes after publishing. It will be here: www.gamersnexus.net/guides/3504-fixing-msi-rx-5700-xt-evoke-thermal-pads
i recently bought a Msi Rtx 2080 Ventus V2 and the thermal pads on the ram are exactly the same, only cover about 50% of the mem chip, gpu z does not show me the mem temps so no idea if its safe or not
way easier for such stickers. soak them in alcohol, the adhesive will get soft , you can then remove them without damage, and once the alcohol evaporates the adhesive will go back to normal and you can stick it back on
2:08 i dont think fitness is gonna matter here steve xd fitment would be nice tho ;)
Where exactly are those warranty void stickers supposedly legal?
They aren't in the US and aren't in Europe.
Canada? Japan? India?
China definitely doesn't give a crap.
About the seemingly "odd" approach of the pulse cooler design vs this kind (full cold plate) of approach wich at first glance seems better.
I've got some vram modules die on me (well the card died) on a 280X some time ago, the card in question was a windforce with 3 cooling fans from that era, and in the summer I got quite heavy artifacting, memory artifacting that is, in winter it was fine. It died the next summer (thankfully it was still in warranty) I assume from vram overheating since all of these type of cold plates assume that they can manage the heat output of the card, because in fact the gpu and vram temperatures sync together, and that's fine for most regions of the world. But! it's not for regions where in the summer room temperature can reach up to 45 degrees (celcius) with a case temperature of about 55-60 while gaming. In those cases the gpu reached about 95 degrees and with the cooler being insufficient the vram modules became heatsinks (or more mass for the gpu to heat up) so the memory modules were also at about 95 degrees. Those 95 degrees were not for a short period of time, but for several hours every day, eventually after a day of heavy artifacting (the memory kind of artifacts) the gpu didn't turn on again. I don't know how hot the vrm ran. With the pulse's design this problem is less likely to occur, since the vram has its own heatsink even is the gpu reaches 100 degrees the ram will have it much better than the msi one or that 280X that died on me, since the gpu cannot sink heat into the ram modules. Actually in these scenarios even no memory cooling at all is better that having the memory contacting the gpu coldplate.
And I just gave you some content ideas, how'bout that! I'd love to see thermal testing like that to be honest.
Have MSI commented on this? This really hurts their brand rep.
He just stated at 12:25 MSI contacted them about the thermals, and they will look into the thermal pad issue.
Not remotely, if anything it does next to nothing.
Case in point would be Asus's R9 290/290X, or Gigabyte disabling overclocking after reviews have been posted, back in HD 7900 days.
Or Kingston's A400 debacle.
Not to mention, the unusual high RMA rate of MSI GTX 770.
This doesn't hurt anything. Companies aren't your friends they are here to earn money. Also it isn't hard to swap thermal pads. If you notice that the temps are a bit high then you can change them, but if it doesn't change the temps then leave it alone. If it ain't broke, don't fix it.
It's funny how amd cheaped out on the stock cooler by changing the copper core to the aluminium one and no one bats an eye. But god forbid that msi tries to cheap out on the cooling because that means end of the world for some people.
they should do a free return to factory and a fix , or something like 12 dollar coupon to buy pads yourself, thats a drop on the hot plate but than they show they care about customers
"Quality means doing it right when no one is looking." - Henry Ford Gamers Nexus went looking and YOU failed MSI.
@Fellow accelerationist Fck off libtard. We dont need your virtue signalling here.
@Fellow accelerationist uh, no.... You are a fcking wussy.
@Fellow accelerationist his terrible views on human beings in no way invalidates his expertise in manufacturing
Do you hate disney movies too? Walt being an antisemite and all..
I always ask myself how do manufacturers let this pass? Like how much testing goes into these gpus to just have a consumer fix the issue when they already payed over $300 or more dollars
They are just too big to notice whats going on, untill it breaks.
@@BOLOYOO Just like what happened with my mom that time dad ended up in a wheelchair.
To save a couple of cents or thinking customers wont notice or care
@@totalvvar for you it's a couple of cents, for someone in managment is 10k$ which part of it may go towards his annual bonus.
I'm all for replacing a rubbish CPU cooler, or cleaning / re-pasting a GPU; that's what you do every so often. That said we should NOT need to be doing things like this, and 'fixing' their rubbish products! It's just... pathetic. Thank you Steve for basically kicking these companies up the arse...
My guess is a disconnect between design and production, no way it was specd like that.
Yeah, could very well be a production mishap, but we won't know until batch 2 or 3.
It isn't a one off though.
www.reddit.com/r/hardware/comments/cu8a96/gamers_nexus_wrong_thermal_pads_teardown_of_msi/exsr307?
Here is my RTX 2060 MSI Ventus and it uses the exact same pads. This is not a one off mistake or a fluke, MSI has been cheaping out on thermal pads since RTX was released.
Jaymiecain1 Interesting. I was just about to post a comment asking if this had been verified on any other cards, or just the GN one.
@@tomstech4390 How is it an early production mishap if it's been happening for 10 months on various models and cards? I have two different RTX MSI 2060 from different dates and they have the exact same pads.
@@tomstech4390 Toms Tech The RTX 2060 was released in January. 8 months ago my card was released and has the same crap thermal pads. Then this one is released with the same issue. That is not an "Early production mishap" if it's across various models during a long time period.
As for your other snobbish comments, I'm in the repair industry. I own every RTX model, that's why I own 2 x 2060 Ventus.
Thank you Steve, you helped me fix my MSI Radeon RX5700XT Mech OC. Temperature was about 80°C before I laid new thermalpads 2mm thik and new layer of thermalpaste on chip. Now on full load temperature stays at 63°C. Greetings from Aalen, Germany. 🙂👋
That dislike must be MSI.
@Stasss So because they were screwed by MSI, they dislike Steve's coverage telling them how MSI screwed them? That's stupid, go dislike MSI, not the content exposing their fuckups.
@@shawnpitman876 unfortunately, thats the nature of most human beings
@@cleverja No, just the average 60 IQ humans.
Probably the factory they use that got busted
@@shawnpitman876 the average IQ is 40 points higher
The end user also has to buy Thermal paste for this fix as well! You cant use the old thermal paste once you separate the heat sink from the die. I mean you probably could but..... I wouldn't trust it! That would be $11 + $7-$12 (maybe more. depending on where you buy, how much you buy, what brand you buy, shipping, etc.) for thermal paste to fix this problem! So that's anywhere from $18 - $23 (maybe more) to fix an already $440 GPU!!!!
NOT COOL!!!
literally not cool
Also everyone here is forgetting the fact that in many countries (maybe all countries in Asia) tearing down your gpu will void the warranty.
The existing thermal paste will be fine just make sure to spread it around again to make sure its all covered. But yeah like he said since your in there might as well replace it with better paste
Jamshed Alam You’re right! Man! MSI really dropped the ball on this!
Easy solution is to buy the Sapphire Pulse version and save $30-50.
Seems like Sapphire and PowerColor are the only AIB partners worth getting for new AMD graphics cards.
Powercolor may be Chinese but they are put out some gear of late!
What about XFX? I still want to see how the Thicc2 performs. That said though, if I had a choice of any AIB model would go for Red Devil.
@@TADP0LE9806 The first review i found about the XFX actually shows that memory temperatures are FAR worse than on even the reference cards. The Thicc2 seems to be designed for the looks more than it was made to function well.
To anyone interested, this is the one i was referring to: todotech20.com/en/review-of-the-xfx-radeon-rx-5700-xt-thicc2-very-beautiful-but-not-impressive/
@@WralthChardiceVideo ah, that's a pity
@@MrRourk Powercolor is Taiwanese company, not Chinese... in fact almost all major OEMs are Taiwanese, ASUS, Gigabyte, MSI, Asrock, Sapphire, Palit, Galax etc... all taiwanese
Awesome! Way to hold MSI to account!
This is what good journalism looks like!
Not sure I'd call it "good journalism" but certainly a helpful investigation after seeing unnecessarily high temperatures. As he said in a follow up video, it's better to let this be dealt with as an RMA and there's a legit reason that the pads are undersized (but not a legit reason for their off center placement). Manufacturing is a series of compromises and this video was made without having all the facts first (which is not good journalism). Don't get me wrong, I'm glad this video was made and I learned from watching it (and hopefully MSI learned something too). I'm just saying that it's important to watch the followup, as well, and have full context before making any repairs ourselves. When all is said and done, yes, bravo to Steve and co.
That squarespace snowflake site better be real
So 12 bucks retail fixed cooling well enough that 40dba cooled better than stock running at 51dba, and MSI is supposed to be one of the "big boys" that knows how to do this stuff.
They do know, but it would cost more money, hence why they didn't.
@GLaDOS ಥ‿ಥ Yeah, 12 bucks for every single card produced up until that, not to mention a retooling of the machines that "stamp" the cards, so to speak.
@@Orcawhale1 12 bucks retail. These companies don't pay retail. And the point is they should have known to start with.
@@Orcawhale1 $12 is RETAIL. are you people fucking BRAIN DEAD? MSI does NOT pay anywhere near $12 for the pads for the card. Not to mention that's for a whole new set of pads, they already had some on there, so its not like they'd be replacing the whole set, just CUTTING THEM TO THE RIGHT SIZE.
@@johnwolf2349 And your still not getting the point, that they chose the cheaper solution, knowing this.
Wish MSI would put half as much effort into quality control & customer support/service as they do with self promotion on twitter & other social media sites. Maybe try living up to the hype & deliver the products they advertise NOT cut corners then charge customers a higher premium for a sub-par product.
its really a manufacturing defect and they should all be recalled and fixed, many thanks. you shouldnt have to strip down a brand new card and fix msi mistakes.
This!
or just do what evga did and offer free thermal pads.
@@sirmonkey1985 should pay their customers to work on their own cards for then in that case.
My 5700XT Gaming X edition was running warzone at 110c junction temp (crashing without custom fan curve to keep it at 105). Popped it open, come to find that the pads had full coverage, but they used 1mm pads for one side of the VRMs and 2mm for the other. So there was likely little to no contact! Swapped out all of the 2mm pads appropriately as well as the paste with some arctic silver 5. Running at a stable 65c junction now and pulling 30+ more fps! Thanks Steve!!
That's awful. MSI should be ashamed of their QC, kudos to Sapphire
Yea I don't think QC is always to blame. I work in it. Sometimes the production and management force a blind eye to certain things that you have to follow.
@@juniornunez7126 If you're in QC, and you're kowtowing to production or management to "turn a blind eye" then you're not working in QC. You're working in spineless bitch land where you just put a sticker on shit saying "QC PASSED" when it doesn't pass QC.
@@juniornunez7126 Whatever the cause, this is a shame to put out a product that could be OK, and sloppy build makes it loud or hot or both.
@@shawnpitman876 you obviously have no experience in any of this.
@@juniornunez7126 Because I'd rather be fired from a job, than kowtow to an employer. But apparently unlike you, I don't need to worry about losing a job, because I can get a new one easily. You're apparently so afraid of possibly losing your job, that you just QC pass shit that doesn't pass QC. Meaning you're not QC, you're just a line worker adding stickers to products.
A multi-hundred-dollar piece of kit hamstrung by the omission of a multi-CENT component.
*fp.
Press F to disrespect
F
Happens in motorsports all the time.
Did the fix on my MSI and it worked beautifully. I ended up buying a 1.5 and 0.5mm thick Fujipoly 15mm x 100mm for 25$ combined cost with 11.0W/mk conductivity as apposed to the 8W/mk grizzly 2.0mm for 37$. Thanks for teaching us how to do this.
where can you buy the fujipoly pads?
I changed thermal pads and thermal compound added washers so currently its best card on market Im targeting my temps 80 with max fan speed 50% Its really quiet and amazing.
What sort of washers did you use?
Washers?
The only XT cards available from Newegg are reference cards that obviously nobody wants anyway so I will have to wait for the Powercolor Red Devil
I snagged the ASRock Challenger D, but it only available for a few hours.
They are good if you gonna use a custom cooler, also, the 5700(non xt) is fine with the blower.
@Bartosz Bartek I cant even afford the 5700XT , maybe if we crowdsourced my video card purchase?
hey speak for yourself. I will throw a universal water block on it
@@jeffie8696 Get a job.
MSI always had kind of a positive image in my head, but since the x570 boards and now this 5700XT, I'm not that positive anymore.
LOL
When this become to the AMD side, MSI always suck, they don't give a fuck for making those kind of aberration
Asus baby.
@@badnewsbruner You mean the company that fucked up HARD with their update software and released and signed a version that hackers had tampered with and put a backdoor onto every machine that had that version?
@@shawnpitman876 And released Vega 64 STRIX cards with bad VRM cooling that made them overheat like fuck due to also bad thermal pads.
ANUS is, like MSI, an Intel/Nvidia lapdog. Their AMD products are always second tier or subpar compared to their Nvidia/Intel products.
illegal and anti consumer warranty stickers + can't place thermal pads properly.
10/10 msi i certainly won't buy from u :)
those stickers are legal pretty much everywhere other than NA fyi, one of the good sides of your over-the-top legal system
@Erotikstudio Winkler GmbH same. back with the 480 it was gigabyte that screwed it all up. looks like things have changed this time around
If you wont buy from msi because of that, then I guess you wont buy anything in your life again lmfao
That blue Vega on the back is still the best looking card :)
Incredibly informative video! Constructive criticism instead of just a mad reaction video is why I'm subbed.
Keep up the awesome work.
I purchased a msi rx580 for my first gaming pc build back in January, which i have running to a 65' 4k hdr tv. Since day one the card has struggled to keep a 4k signal. Some days it would give me problems and other days it wouldn't. When i talked to support and sent the card to them they said testing on it went fine which were ran on 1080p screens, when i got the card back and the issue persisted, they told me that it seemed the card was having trouble outputting a 4k signal and that i should use a 1080p screen. I'll never buy msi products again , if you are building a pc, save up the money and by the more trusted brand. After seeing this video i'm not surprised, quality control is not something msi is worried about...
Also love your guys work, keep them honest out there.
I wanted to get the mech OC but first the gaming edge wifi and now this
Hopefully the thicc boi won't disappoint
"Get the needle nose pliers, grab the screw lightly and slowly unscrew it"
Been there, done that. Doesn't work very well, because the screw is round, so the pliers slip every now and then and if you put some force, there's a little chance that once it slips, you can accidentally either scratch a PCB/PCB's mask or knock out one of the transistors/resistors/capacitors. My best experience with removing the sticker was putting a few drops of isopropyl alcohol, waiting for it to moisturize the sticker, slowly and carefully peeling it one millimeter at a time, repeating the process till you got that little b!tch out. The end result is the sticker looks and feels, as a new one and you don't even have to put some glue on its back to make it sticky, because its original stickiness is still there.
THANK YOU for saying it’s illegal to have the void sticker in USA!!! Sapphire tried to shaft me on a Radeon VII RMA and I pointed out that we can maintain our products and they reluctantly game me a RMA. It’s bullshit and keep spreading the word please
Did yours die after an update?
I got a new X570 board and I had two Radeon VII just black screen. Never came back to life. One ASRock and one Sapphire. I updated my bios in the mobo, and the RMA ASRock card runs fine. Waiting over a month on Sapphire, good thing I had two. And ASRock updated the bios on card to uefi support
As someone with manufacturing experience, I wouldn't assume this was a cost savings. There are lots of other places to "cheap out" if they were cutting costs anywhere possible. I would suspect standardized thermal pad sizes or placement equipment etc. It is very possible someone that didn't know better tried to "simplify" things. Obviously, not an excuse, but I'd be interested to hear MSI's response.
Where can i find Snowflake's website?
Or Patrenom.
squarespace
This video has been brought to you by the Sapphire's RX 5700 XT Pulse
xD
I did this with my Evoke OC (that I got new under $299 USD): Noctua paste, the pads recommended here, and nylon washers to increase mounting pressure.
Avg. temp under load for the last few months is at 69c GPU at 2075 MHz (stock), with Memory temp at 75c and Junction Hotspot at
I've always found Sapphire's cards to be the best version.
yea and the pulse is the lower tier, will be interesting to see the nitro, when and if its released.
1 year later, I purchased an msi 5700 xt mech oc. 3-5 min into any game and my junction temp is a constant 110C. I watched this video and returned the card. Not interested in fixing a brand new product, thank you!
2021.. just bought one of these used for CAD$850 (USD$680), because crazy prices and I needed a new card, and it needs the thermal pads. Memory goes top 107C during gaming, card at 78C.
Your listing on Amazon shows it's a $50 kit!! Wow..
People like you makes the world a better place to live. Keep on doing what you're doing.
Great video thank you for all the testing
Steve doing what he does best: administering true judgements on tech companies!
Just FYI:
If you are planning on changing the thermal pads outside of N.America... you are pretty much screwing your warranty. MSI is adamant in that matter if they notice any tear on the warranty sticker that holds the cooler or any aftermarket component that sits between card and the cooler - your warranty will be immediately revoked and serial numbers invalidated from future repairs.
I've been there already, just giving you advice as a UK consumer.
Yeah not worth it, if the card fries it's memory then you get a new one under msi warranty.
Seems to be allowed in some parts in the EU, there's a german hardware website which asked all aib partners if a cooler change, overclocking and undervolting voids the warranty and apparently MSI allows all 3 (I guess changing thermal pads is obviously covered by that too).
www.computerbase.de/2016-09/grafikkarten-garantie-vergleich/
Nice to see old school journalism isn't quite dead after all.
This is the kind of contents i like the most on this channel
Just another day of Tech Jesus putting shady companies to their demise
Nah bruh, i'll stick to Sapphire/Powercolor for Radeon cards.
And this is why i always watch GamersNexus reviews. Truth above all else.
Thank you for your work.
honestly... As soon as i saw the evoke teardown and saw that, i canceled my order on the mech OC and went for the sapphire pulse, if theyve cheaped out this much on the more expensive evoke, i can only imagine what theyve done to the Mech OC. Sapphire have done a real fuckin good job on their card.
Even if they centered the existing pad it would be much better.. may hold off on getting this card for another 6 months. Good video as always!
My son bought an MSI Mech RX 5700 XT OC video card and an MSI X570 motherboard last week from separate suppliers here in the UK. Both have now been RMAd: the GPU because it crashed upon AMD driver installation (black screen/ no connection even after cold boot/bios reset - system restore required) and the motherboard because it crashed whenever you enabled boot to UEFI (hard bios reset required to recover - 3 successive BIOS versions tried). It's a shame because I've had other MSI gear in the past that's been great - my own PC is running an MSI Radeon R9 290X from around 5 years ago and it's been rock solid since the day it went in.
If (and hopefully when) the 5900 XT drops, I'm hoping MSI gets its act together. I really dig that champagne/gold shroud. Also the shorter PCB.
Damn! MSI was absolutely on top of their game with the 10xx and 20xx series but this shows you that you should never be loyal to any brand no matter how good they were in the past!
Very informative, covering all the bases! Good job.
Good thing I saw this cuz I'm getting my gaming rig with a 5600xt but I needed thermal pads for my laptop ram upgrade
Coming to a theater near you!
MSI Productions presents:
Bloatware and thermal pads.
Film at 11.
Disappointed Steve is my favorite Steve.
I love snowball giving is “into the box” testing
I find it kind of funny that on the MSI website for this product under all the feature advertising there is a section called "Thermal Padding". It says "Ample amounts of thermal pads are used to allow various components to transfer heat to the heatsink for better cooling." I'm thinking they might not know what ample means.
What a pity, that card looks gorgeous but that design flaw is definitely gonna make many people think it twice about buying it.
But you actually can't fix it because "Warranty void if removed" sticker. At least not everywhere. Good job, MSI.
ASUS had this same problem also way back on first batch of STRIX vega 56, although the thermal pads were same size with VRM's but the placement of the pads didn't cover the whole vrm's that made the ASUS STRIX version hot and loud which is usually an efficient card. On the next batch of ASUS STRIX VEGA 56, they corrected it.
Late to the party. My wife CAN'T STAND how loud my PC is when it's really working hard. My MSI 5700 XT junction temps are almost 45-50 degrees hotter than the GPU temperature under full load. No throttling is happening but this card is so damn loud.
First time I watched through a Squarespace ad.
Your reviews are the best, thanks for doing the consumers real justice!!
I feel like MSI thought they could get away with this based on how hot the reference card was. Basically making people think "well any cooling solution will be better than AMD's". Its a good thing that Sapphire stepped up with a real solution that shows them up!
Back in the day I had two GTX 570's in sli (MSI branded, reference boards and vapor chamber coolers). One of the DVI ports stopped working on one of the cards so I RMA'd it. Upon receiving it from repair, I was shocked to find that it was a GTX570 gpu on a GTX 480 board (the card with the 'egg cooker' cooler).
After this, I will never., ever, buy an MSI product again.
Just get the Powercolor Red Devil instead. Much quieter and much better temps, and most importantly RGB!
I purchased a MSI gaming laptop recently and the thermals were terrible. I returned my first one and the second one was a little better. I took it apart and put all new paste. They put pads on a cpu component I forget what they might be but I noticed they didn't cover all of it as well. I went from temps as high as 99° on the first laptop to 96° on the second then with new paste it dropped a good 10°C now it rarely gets above 88°c. MSI is definitely slacking. It's a GS63 95DK 610US with i7 9750H and 1660ti. The temp for the GPU went down maybe 2°C. I really like it other than literally having to take it apart and also the battery life could be better. Idk why they don't have removable batteries anymore it would be super easy to cut out a slot for it.
Thanks for pointing out the warranty void if removed stickers. I think they're enforceable here in Australia so I'll pass on any products with them.
@0:46 "STEVE TAKES ALL THE CREDIT" haha, nice.
Definitely not getting the MSI card. I will wait, semi-patiently, for a Gigabyte (formerly Sapphire) to arrive.
What do you mean formerly Sapphire? Those two are different companies.
@@innogz6200 I debated on getting the GPU from Sapphire, but instead got the Gigabyte model.
It would have been cool to also test just repositioning those thermal pads to be centered, just to see the cooling efficiency importance of size and placement
MSI do you really need this? Pennies? Come on!!!
I would say it is more likely lasiness/lack of care on the manufacturing side then penny pinching.
A penny will quickly turn into a couple of millions, when your putting out a million units a month.
@@Orcawhale1 They wont sell 1m units in the next 100years. And what is 1m pennies? Are you for real dude?
@@Orcawhale1 But at that point you are selling a million units, the relative profit is still the same, and especially seeing how doing this poorly reflects on their brand.
@@adnan4688 Yeah, im entirely for real.
But your missing the point, granted it is a terrible example.
Sapphire must be liking you right now
Ok but the snowflakespace ad ♥️
so far of all of these new 5700 xzts, the Saphire one looks like the best one by far.
Waw MSI really effed up here. Thanks Steve, you rock!
I just spent about 8 minutes pausing and rewinding theft ad spot to read everything. That's hilarious.
Thank you.
Especially from those with ITX cases and can't fit the bigger cards.
Companies should pay you for this
It says warranty void if removed. Ben Jones, UK Lawyer. If you were to remove the sticker in these circumstances then yes, the warranty will be void. A warranty is just a discretionary benefit offered by the manufacturer and they have the right to set certain conditions for this to continue to apply.
Sapphire always made the best ATi/AMD cards. Since back in the DX8/DX9 cards.
MSI on the other hand isn't too great. Back then they had issue with the GTX 660 Ti, where they basically had a shunt that allowed the card too boost higher in the review samples.
I don't think MSI did this mistake as a cost saving measure. I think they misapplied the clearance zone around the GPU itself, cutting away part of the thermal pad for misinterpreted reasons; the idea with that zone is not to put e.g. conductive capacitors poking up into the heatsink. Thermal pads are obviously part of the thermal solution and belong there.
You can use steam or cold temperature to make adhesive weaker to remove cleanly... There are other ways to remove stickers and such without damage.
Have MSI GPU - 8 years
Next 8 years - MSI not allowed.
Some companies need to change management.
This is where your fancy backplate comes from. Next they are going to try something more elusive.
I thought this was inc, you answered all the important question. gj
This is just MSI betting against the 5700 XT being popular, that they thought it wouldn't be worth investing the time into making a good cooler for it. Its a shame since I still remember how legendary the 290x Lightning was for having such great thermals on such a huge and hot chip.
When the Pulse and Red Devil are so competent you have no reason to look at this as an option.
The cooler isn't bad. Cheaping out on a few thermal pads is not a design issue. It's such a nonsensical thing to do I can't help but wonder if it was a mistake at the factory side of things...
I need a box tested, how can I get in touch with Snowflake?
Remove warranty sticker? Use hair dryer and flat screw drive. Always work for me for many years! :D
Я бы посоветовал использовать прокладки 1.5mm. Использовал 2mm по твоему совету и получил зазор между GPU и радиатором (даже термопаста не испачкала его). Сплюснул прокладки до 1.5мм и получил желаемый результат. Translate from Russian :)
Another good GPU fix. I suspect this will be an ongoing theme. Seems industry partners didn't take the AMD 5700 seriously. I'm guessing the XFX THICC II (2THICC) will have cooling problems also. Look forward to that review.
I like this content. I feel compelled to like this content. This content is necessary.
Спасибо за информацию! Чуть не купил такую видеокарту. Лучше подожду другие варианты или от другой фирмы.
hey steve, i do honestly believe that you are in a position to help curb this. you are one of the big youtubers in the tech space and close with many other big techtubers. if you and all the others do not recommend simply due to the fact that the companies decides to cheap out, its just not your viewers its going to be all the others on other channels as well. that would be plenty of people not buying cards and since the people watching these kinds of things on youtube they also are in a position of being asked for advice from everyone they know. this would quickly add up to plenty of losses simply due to companies wanting save a few pennies. please think about this steve
I want Snowflake merch!!!!
To really see how much making the thermal pads smaller effected temps you would need to test with either the same pad as stock covering the whole memory chips or test with the same size of thermal grizzly pads as stock . As done you don't know how much improvement to attribute to simply using much higher conductivity thermal pads.
Would love to see a review of the MSI mech
Msi's next gpus will have the biggest thermal pads in existence being afraid of gamers nexus
Hopefully they send you a corrected card in the future to review so the user/customer base see's this has been corrected and offer to repair the mistake for all who have already purchased these cards. I think I will wait to purchase the MSI card to see if they are going to correct this. Or the just get a Sapphire Pulse card. Thanks for good information.
The hopes of the tech world coalesce around a single tech tuber
Personally I find high end Alphacool 15W/(m*K) better, but they're much more expensive. And slightly more fragile. Probably 2-5 C better, likely not worth it, at this point you should have water cooled the card.
MSI hire this man!