I have this display but I have a SMETS1 meter. I changed from British Gas to E.On and they can't update the tariff details to my meter, it just displays the power usage and not the costs. Still handy, but I wish I could see costs. Apparently SMETS1 meters will eventually be able to be updated but still waiting.
I’ve got a 2nd had BG 2nd gen monitor, but it won’t connect. Any thoughts. As I got it in a charity shop, but appears to work ok, they won’t do anything. Can it be reset so it picks up info. Just sits at the trying to connect stage.
You may have a message waiting to read if there is a red triangle? Go to the menu then messages, read the message then hopefully the clock will display aster a while!
Hi there, I got that smart meter device but moved from bulb (supplier when I moved in) to Octopus and Octopus not able to connect to meter but are getting readings for the electric only. They say they need the model number - i have given details on back of device but been told they can’t get the required info needed from it. Also gave photos of actual meters and no luck. Any ideas is their hidden number not obvious on device.
Not that I'm aware of, have you asked octopus if they will send you there in home display? Not sure if an engineer needs to pair then to your meter thought?
I have one of these and I'm using B gas for both gas and electric . Why will it only read my gas but not the electric? The problem started I may this year and British gas don't want to know. Keep making up excuses. Thanks
Would you know what the installer PIN is on this device please. Thanks
Great video, i have lost my display, if i purchase a new one do you know if it will pair with my meters or how you pair them?
I have this display but I have a SMETS1 meter. I changed from British Gas to E.On and they can't update the tariff details to my meter, it just displays the power usage and not the costs. Still handy, but I wish I could see costs. Apparently SMETS1 meters will eventually be able to be updated but still waiting.
How do you get the display back to the clock, like in the start of your video?
Hi Dean Do you know how to get back to the home page as shown in your video, Time, and Amount used. Regards Ron
Thanks for the video, I was wondering what happened to the home display when you switch supplier.
Thank you, great video, very helpful..
Hi I have a first generation e.on monitor only gives exact elect reading but not gas,have been told by e.on that I am out of warranty,any suggestions
Just switched to AVRO still waiting for tariff to update. Thanks for info.
Can you tell me if you just plug in and it works to your meter?
I’ve got a 2nd had BG 2nd gen monitor, but it won’t connect. Any thoughts. As I got it in a charity shop, but appears to work ok, they won’t do anything. Can it be reset so it picks up info. Just sits at the trying to connect stage.
How do I get just time,clock,showing on screen
I was unlucky the ppl tjat owned my house had taken the home display with them now im trying to get a replacement
How do I get the meter display ( right hand side) to return for total today thank you
Hello can you tell me how to display the clock on the monitor please
You may have a message waiting to read if there is a red triangle? Go to the menu then messages, read the message then hopefully the clock will display aster a while!
Does IHD read dual tariff?
Hi there, I got that smart meter device but moved from bulb (supplier when I moved in) to Octopus and Octopus not able to connect to meter but are getting readings for the electric only. They say they need the model number - i have given details on back of device but been told they can’t get the required info needed from it. Also gave photos of actual meters and no luck. Any ideas is their hidden number not obvious on device.
Not that I'm aware of, have you asked octopus if they will send you there in home display? Not sure if an engineer needs to pair then to your meter thought?
@@hometechUK yeah, that’s what I’ve asked about now
Has this been resolved now? If yes, what actions were taken?
Need to know how to read the meter pls if you can. Thanks
how to i get back to the date/time display?
Do you have a read triangle on the left side display, just happened to me, had to go & clear messages from the menu now clock displays.
@@hometechUKthanks a lot. This works! You delete the alerts or messages and clock will display after a while
Why my monitor It turns on and then goes off by itself?
15p a KWH for electricity. Those were the days. It's doubled for me!
ovo charge my 0.39 day tariff
I have one of these and I'm using B gas for both gas and electric . Why will it only read my gas but not the electric? The problem started I may this year and British gas don't want to know. Keep making up excuses. Thanks