this is the same that happened with youtubers and slot channels. it took time with some casino's to allow filming. some still don't allow it. people need to call ahead and confirm what the rules are. you can always ask. the only thing they can do is say no. and work with them slowly.
Does Bermies sell women's bathing suits (or only men/boy swim trunks)? Just wanted to say I'm glad you guys got some resolution AND are working with MSC to try to get a compromise between all travelers involved!! In the US, those caravans look like what we call "mobile homes." Unfortunately, many people here look down on mobile homes; they don't know what they're missing!!! They can be BEAUTIFUL!!! Just like tiny homes!!! Congrats on selling the house!! I can't wait to buy one! And I think it would great if you guys let us see your house hunt. A little "international HGTV" from Ben and David!!
They were only terrified because almost every TH-cam cruise channel reported it. Every day my feed had a new video of someone reporting about what happened to you guys. So millions of people were aware. I’m glad that at the end everything worked out.
Agreed. I struggle with this though. Of course they were nice, they rely on paid TH-cam content. Suggested it was some on board ‘going rogue’ with the treatment you received. I would prefer you stood by some principles and just not engaged with them. Sacked them off. You’re part of their positive PR now. Doesn’t sit right. I think we’ve seen the real MSC
While i partially agree with this I also see it from the other side. Any large company is going to have issues with employees not handling things properly on occasion. No matter how much training you are going to have new employees or employees having a bad day. Dealing with the public is not easy. Most clients are great, but there are some that are completely vile, and if you're not careful those people can taint your mood. I never judge a company on these bad employee interactions, I judge the company on their reaction to it or in some cases non reaction.
This is my problem with the situation. The only reason this was rectified was because of the publicity that it got. Had Ben and David just been everyday cruisers or TH-camrs who were lesser known, this wouldn't have been resolved in this manner. For this reason I will not cruise with MSC until I know this is the rule and not the exception.
Exactly! Normal cruisers wouldn't have that apology. Never going to spend a penny with MSC - had two cruises planned with them next year. But not going to take them now.
MSC got called on their BS. They better be horrified at those who said you couldn’t even take pictures of each other. MSC is just doing damage control and, as a former travel agent, I never booked them. Damage is done. You guys are the classiest.❤️
I am disabled, usually solo and can't risk having unsympathetic staff giving me grief. I don't think I could ever go where I can't be confident of a gentle and professional reception. Celebrity and NCL have always been good to me. It would take a great deal to get me to risk my health on MSC. Good luck lads. You _can_ make a difference. All the best.
I am disabled and a solo cruiser, too. Living in Europe meant to start cruising with MSC or COSTA. In the meantime I know several smaller ships of the MSC fleet and have a "Diamond" status. The staff was always kind and friendly.
I'm also disabled and my experience on Celebrity was so far superior to all the other lines I've tried, that I'm sticking with Celebrity only going forward! I've been cruising since the late 1980's and Celebrity is the only line I trust as a disabled person. They even built me a special ramp to get my wheelchair out on the deck! That was wonderfully kind and unexpected of them! Can't wait to go on my next voyage! 🚢🎉
Thank you all for your kind words. Royal Caribbean is now on my radar for future consideration. Please note that my disabilities are invisible. Without getting too personal, I have what amounts to a traumatic brain injury that only reveals itself when 'stress tested'. Meaning no one can tell until it's too late. Happy trails everyone.
I am a cancer patient and my husband has severe leg problems. We let MSC know this before our NYE Cruise on the Divina and requested wheelchair embarkation. We are platinum on Carnival and have only taken a few RCCL and NCL cruises and they have been extremely wonderful. MSC however almost put my husband and myself in the hospital because of the horrible lines we had to wait in before getting to the wheelchair line. Then, there were so many severely disabled people who had been waiting hours to get a wheelchair, we decided just to walk slowly. Again, after 25 plus cruises, the lines were the worst! They are NOT handicap friendly! Never again- this was just a poor start to a horrible cruise from beginning to end.
A smart cruise line would cast you guys in two videos -- 1) crew training of how to deal with vloggers and 2) passenger training for how to be a considerate vlogger on a ship.
It was actually refreshing to see that MSC Corporate replied, apologized, reimbursed you and asked for your input to write up the policy, training for their fleet. I’d say you opened a lot of eyes in the cruise industry. Congrats on your upcoming move and David, I hope your tooth is doing so much better now!!
@@bexinthebox Why is it your business what goes on between the British government and the Corringham family? It was a tragedy, but why do you expect to filled in on the details of a private investigation?
@@seanmobley2610 erm……they weren’t filled in, nor was a proper investigation done. Thats the whole point. Who said I needed to be filled in exactly? I’m saying the family who have been interviewed many times have themselves expressed that no real investigation was done, Disney simply told them a story that was completely implausible and contradicted by what her colleagues / friends said, given a bunch of flowers and the ship was on its way case closed.
I recognized you on a small ship cruise last year, and even knowing who you were and what you were doing, I never saw you get in anyones way, bother or annoy anyone. You were completely courteous, unobtrusive and seemed to make a point of not filming anymore than an enthusiastic tourist would. Keep it up.
The guys handled it so well. They published the video- which was a positive review until they got booted. They didn’t destroy MSC on the video. I trust Ben’s and David;s content more now. They’re honest.
B&D did handle the situation well but they weren’t “booted” they chose to disembark early as they weren’t allowed to film and that’s what they were onboard to do.
Some people don’t care for influencers. No point in trying to change that opinion. For me, you guys are fantastic. I feel like I get a free vacation every time I watch your videos. Keep it going! You give people a lot of joy.
I'd probably be uncomfortable around them while filming, simply because their filming personas seem to be the really extroverted Infectious! Boisterous! Energy! sort that like... for my personality being around people like that for extended periods of time is exhausting. But it's not like they're the only people in the world who do that! And anyone who is going on a vacation in a place where other people are going on vacation should do so with the understanding that it's not just about them. If people near you are being too chattery and excitable, that's a you problem, not a them problem.
I don’t see how anyone could hate you guys. You work hard to be unobtrusive, and are very fair in your reviews. Best wishes on future cruises, and your life in your new place. Enjoy the caravan in the meantime.
@@paulready8897 That is going much too far. The crew were doing what they thought was their job, but were obviously not trained in this field. Retraining is enough for this incident. And as for hoping to destroy somebody's lives by having them sacked, especially at this time with so many people looking for jobs is pure evil.
@@darranbeal5947 TBH I don't think a crew member, if not trained specifically for how to deal with vloggers should need special training for how to be firm but polite versus aggressive and rude. I agree though, retraining probably a better solution. It's possible they were having a bad day as well and their normal demeanour is a lot more professional and friendly
You are being so lovely … and I do love that you framed it in the context of “it’s a first world problem” … so honest .. so gracious about the whole situation. Thank you for the update.
I was happy to see Tony come out in support of you during the MSC debacle, and it's great to see you acknowledge him for doing so. My two favourite cruise channels by far!
Thank you both for taking “the high side” of MSC’s horrible treatment of you two recently. My crew still has plans NOT to use MSC in the near and far future.
I’m so sorry about the haters. Miserable people try to make others miserable too. We love you both; We appreciate your content, humor and gentle souls. Thank you for all you do. Sending all the good vibes. Best, Winter
I would absolutely love to see you boys do a cross Canada east coast to West coast RV trip! I'm sure a lot of your Canadian fans would be happy to put you up for the night or let you park on their property or in their drive. I think the variation of climates and flora and fauna would just blow you away! ❤ Much love from Vancouver Island!
Thank for the MSC Update. I've cruised with them 3 times and never had an issue with filming using either my phone or small Canon camera. (I am not a content creator, just a vacationer!). I was hesitant to book with them again thinking I'd be feeling squeamish taking photos on board. I can't imagine vacationing without taking photos! It's good to know that won't be an issue going forward.
So glad that MSC reacted. When on other TH-cam channels people were talking about you guys and supporting you, there were thousands of people saying that they would not cruise MSC. Great to know that you are so loved and supported by so many people from around the world. 🎉🎉
I am so glad they took responsibility. I am sure they have seen all the messages of support for you both and realised that they needed damage limitation. You both deserve this outcome. Sometimes people need to think before they speak in haste
I am glad they apologized for their unprofessional employees and how terrible they treated you both. Still, they were in the wrong and I know we will not sail with them after this incident. You are top notch professionals and we were really taken back by how MSC treated you. Moving on…we love your honest, professional, interesting, and humorous content!! We look forward to every video!! Thank you Ben and David!! We love you!!!😊❤
As someone who has lived in Italy, this isn’t so shocking. Sorry it happened to you. I took MSC for my first cruise in 2010. It was fine - I was ok being one of the few Americans given I spoke the language and knew the people. Took another in 2018 and it almost turned me off cruising.
So glad MSC apologized and you get to now help them write a fair for all policy. Because you 2 are not mean or nasty and even tho they treated you despicable you still gave them a positive review in what you had so far experienced. Because your honest and kind good things will come your way. Your both so blessed and such blessings to all. ❤️🩷🧡💛💙💙🩵💜
From Baltimore, MD USA. Moving is a beast!!! I am retired and have just downsized from a 1500 Sq. Ft. house to a 650 sq. ft. apartment. I am still clearing out the house, but just about to put it on the market. Houses are in demand in this area here, so I won't have any problem selling it. Getting rid of 40 years of stuff has been the hardest part. Good luck on house hunting. The twins are so cute.
okay, just left a comment on a different video saying you should get a fashion sponsorship, and then watched this one lol. Love it, some cute swimsuits I'll have to check out!
I think that it is great that MSC might learn and become better because of the two of you. For me I still have no desire to give MSC and of my money when there are so many other cruise lines and ships to explore.
I’m a longtime subscriber but I don’t comment often (always 👍🏼) but I wanted to say I’m happy to hear MSC has refunded and are making steps to institute changes going forward with video and photo taking on their ships. I’ve never considered your vlogs to be intrusive to other passengers, actually, I don’t even ever notice them because you are so respectful to keep the focus on you guys or the content your sharing. When people are in the shot, they are in the background and not the feature so I don’t really ever notice them because I’m focused on what you’re sharing, but enough of that. Loving the caravan and the beautiful seaside holiday. Your caravan is spacious, modern, and lovely. Thanks for giving a grand tour. Your nephews are absolutely precious and seemed to enjoy being on the vlog. Thank you! Looking forward to your next adventure!
I found you guys through other cruise channels who were talking about your experience with MSC. Cant believe I never saw you before! You guys are just adorable! Subscribed🤗🤗🕺🏽💃🏽
In the USA we call that a double wide home. I live in one full time. A caravan to us is a camper that you drive or pull with a vehicle. A double wide isn't moved around like a camper.
We love your videos and they help us make some decisions. I was not happy you were not allowed to film on MSC, but so happy they made it right. I was thinking of this particular MSC cruise because of that video you made, but was unhappy how you were treated. We sail regularly on HAL (our favorite cruise line), we fell in love with DCL too and have a number of DCL cruises booked (but you really have to love Disney), and we love RCL. We were intrigued by MSC, but were turned off until that last video. We also are interested in Virgin as well. Thank you for all you do and your sensitivity and empathy when you do film!
The nephews were adorable. Glad MSC responded and worked things out with y’all. It was upsetting that you were treated that way on the ship. Best of luck with the move. Hope you were able to find a nice place while on holiday. It’s always nice to be near family. Love you guys
You give cruise lines free advertising! They should all go out of their way to make all of their guests have an amazing experience because you just never know 😉
Lol on the Bermies ad. I was laughing at " Pretend. Pretend. Run towards the water, run towards the water !". .."Really?" .. David awkwardly looks to his left and slowly runs.... Loved it ! 😂🤣😂🤣😂
Awesome outcome guys. Happy house hunting. Settling closer to family is important,especially with the way the World is changing and not for the better. Thank you for the update, the twins were too cute for sure.😀💕💕
I love it that you two are bilingual-English and American. It makes me laugh when you translate for us in North America. Two great nations separated by a common language. 😂😂😂 I love the videos. Thank you.
I’m glad the MSC thing got resolved! I just love seeing Herby and Henry ❤️ I know they aren’t related but I think Bens nephew Oscar looks like hem as well xx
I’m so happy for the two of you that things worked out as they did. You are just two of the dearest souls. And Henry and Herbie are cute boys. All your families are fabulous which speaks volumes for you both. Wishing you both continued success and happiness and a new home full of love and laughter!
My husband and I are horrified when we heard this about what MSC did to you both. 😳 and I’m so glad it all worked out. It’s unbelievable. Thank you for your video and all the best.🙏🏼👍🏼❤️🛳️⚓️
Yaaay, glad the MSC debacle was rectified in your favor guys! Ben, your straightened hairdo is "Absolutely Fabulous". Love it! You both make lovely Bermies models--maybe a new venture? Congrats on your new housing adventure. Your nephews are adorable. Thank you for the great video. Peace and love. 😊
Your lovely holiday caravan is called a manufactured home in the US, and millions of people live in them full-time, but not always by the seaside. So happy the MSC situation resolved nicely and MSC and passengers will benefit from the experience.❤
Theres a big difference tho between american trailer parks which tend to be low to very low income housing and a mess and caravans in the UK set up for vacations.
I live in a manufactured home in Oregon! I absolutely love it ❤️ it’s just as good as a regular home and cost me a lot less and I got to design everything!
Great to hear the MSC is at least trying to make up for their massive blunder. I'm looking forward to many more cruising videos from you two. Congrats on the move!
We love you guys and your channel so much! Good luck house hunting and it’s a great moving closer to your families. I’m glad it worked out with MSC because it wasn’t right how they treated you.
OMG those twins are adorable and totally identical..lol..glad the MSC saga is coming out positive guys too..and Ben im loving the hair like that ..very handsome
I love your alls cruise videos, but I loved getting to see you be more casual in this vlog and getting to spend time with your family. The boys were so cute, I think it’s sweet that they want to be apart of your videos and support the channel! Also, I think it would be so interesting to see some moving vlogs as well. I think I can speak for many when I say I watch for the two of you first and foremost not just for the cruise content. Love you guys ❤
Thank you for always showing such real and honest content. So glad you had some resolution. It’s still made me wary of booking with MSC after two times now they have been horrible to you.😊
I took my American husband and children on their first British caravan holiday in Devon last year, they had as much fun as they had on cruises we’ve been on. Caravan holidays as a kid are some of my favourite holidays.
I recently discovered you guys and have been binge watching your shows ever since. Ben, you make me laugh all the time with your funny sayings. I’ve never heard any of them before. Enjoy watching your honest and raw videos 🥰
I’m glad that MSC is training their entire ships and crew that is needed. Also, I’m happy to see when you film you you do not interrupt other passengers enjoyment on the ship. . I noticed when I was for the first time in blue Lagoon in Iceland a few months ago that there were many TH-camrs but of course, maybe some of them were not TH-camrs and they were actually in the water going back-and-forth filming and I was just trying to relax in the water, of course now blue lagoon is closed because of the volcanic eruptions
I love you guys. I thanked Tony and other channels for their support for you. Please remember them in your meetings. Maybe you could even reach out to them and voice their concerns. Keep going guys, you're the best!
I am glad to hear that MSC and you reached a mutually beneficial agreement and resolved the issue. I am a photographer (strictly a hobby) and love taking photos of my journeys. However, I can absolutely understand and respect that certain people really do not want to be photographed. Why they don't want to be photographed is none of my business. They don't. Enough said. In this video, vlogging, Facebook, TicToc, and Instagram existence of ours, where it seems that every mundane happenstance needs to be on video, it's almost as if people don't have the right to ask for privacy any longer. I am very relieved to know that you recognize people's right to not be photographed if they don't want to be. A lot of TH-camrs and bloggers unfortunately do not respect the privacy of others. There has to be a balance.
I’ve gotta admit that I agree with you there. While I understand that there’s no expectation of privacy when you’re out in public, I still think it’s good manners to avoid recording or taking photos of random people going about their daily lives or holiday or whatever. It’s one of the reasons why I enjoy videos from these guys; they make an effort to be subtle and respectful of the privacy of other passengers aboard or when they’re out on trips.
Hello, Ben and David. Happy Easter. I’m glad MSC had an open conversation with you all. I enjoy your content. By the way, you two are my favorite swimwear models.
You guys are amazing - love your videos. I'm so sorry you had to go through this experience but I love that you are turning it into something positive. Keep cruising! I hope to run into you some day as that would just be fabulous!
It’s good that they’re doing training for this. You guys may not have been causing a real nuisance but we all know that there are people out there with cameras who absolutely will, so how do you deal with that? How do you deal with an irate passenger complaining about people filming even if those people are being very discreet and respectful? Glad they’re implementing training and hopefully they work well with you guys to come out with guidelines for passengers wanting to film (beyond the level of regular vacation photos and videos) so everyone can be on the same page. Given all of that you’ll still get people who are not happy about something and you just have to do your best to be respectful and give them space. It’s a balance for sure.
Y'all are lovely. I hope the stress has passed now - buying my house was a but of a nightmare in the US but it is so fab to live near my family again. I am glad MSC is implementing new training - the rules of what's best practice looks like have to catch up with technology & society just like the law. You've handled this whole thing like right gentlemen - kudos!
Hi Ben and David. Happy Easter to you and your family. So glad the issue with MSC has been settled. The holiday home does look like a cabin. Lol. Very comfortable. It's always stressful when there is change and also exciting. Good luck in finding your perfect home. Hi Henry, nice to meet you. Hi Herbie, nice to meet you also. How fun to be with family on holidays. As always thank you for all you do and for sharing with us. ❤❤
I'm glad they want your input for policy changes, and refunded your money. I do think you both renting a Campervan and touring places in the UK would be good content. 🚙
Congrats guys! Well wishes for a seamless move. Your choice to be closer to family is a great one. Life is short and we are glad you are making the best of it.
ahhh the old gross foam mattress on the collapsed kitchen table is a very particular memory 😂 we did something similar in Australia, only it was normally 35' so you spent 0 time inside unless you were sleeping 😅 all time was spent in the pool / beach or under the awning, which had a concrete floor if you were lucky, although it was often dirt or sand. can't wait to go on another cruise 😂😂😂😂 no dirt balcony
I wish MSC would actually pay attention to us. We were on the MSC Armonia and we were delayed due to MSC allowing people on board whose visa’s turned out to be fake. Due to this delay we missed 5 ports. But that was not the worst part of this cruise. We were constantly lied to and gaslighted every time we tried to get a resolve with any issue. we were double charged for an excursion the only port we stopped at. We had to stand in line for an hour to be told that they would refund by the next day. The next day it still was not refunded so we had to stand in line for an hour again. We add issues with our internet and we were told that we should not expect to have internet in our cabin. We paid $400 for internet they said we had to use in public places only. On the day before we were to disembark we asked about an excursion that was listed as a transfer to st marks square that we had booked prior to getting onboard to make sure it was as listed online because we saw it listed as something different in the ships itinerary. So we stood in line to be told that we were in fact going to be stopped off in st mark’s square with our luggage like we understood. Fast forward to the next morning we were told that that person was wrong and we were not going to be dropped off with our luggage. We were going to go on a 4 hour tour of at marks square and then taken to the port. They refused to refund. We took the ship farry to the port. After the cruise it took them 6 hours to locate all of our luggage. MSC customer service lacks training and has issues communicating between each department. Several times we were told that we needed to stand in a different line to get a resolution on a issue we had just stood in a different line for. Now that we are home they have told us that post cruise services must be emailed. We have emailed them 10 days ago with no response. We have called them and they have said they will escalate this but im not holding my breath. And as i read other peoples comments on their facebook page i am not alone.
Iam New to your channel. I feel so much more confident booking a holiday after seeing youtuber creating honest information around holidays / cruise ships. I never went on a cruise ship and it gives me a bigger picture on how things work and what to expect ect. Thank you for the time you take creating videos . 😊😊😊
Go to: bermies.com/collections/swim-trunks?TH-cam-longform&Cruise_with_Ben_and_David_March ✨ Use our code BENANDDAVID20 to get 20% off at Bermies!
You should take them up on a Comped cruise on their new Luxury Line, Explora, if it is offered!
Greetings from Belmont Shore...Home of the Newlywed and Nearly Dead. The twins are too cute....or should I say 2 cute?
this is the same that happened with youtubers and slot channels. it took time with some casino's to allow filming. some still don't allow it. people need to call ahead and confirm what the rules are. you can always ask. the only thing they can do is say no. and work with them slowly.
@@belowme4927 Except, that MSC was angry they didn't take their Comp Cruise Offer, and be under their corporate supervision!
Does Bermies sell women's bathing suits (or only men/boy swim trunks)?
Just wanted to say I'm glad you guys got some resolution AND are working with MSC to try to get a compromise between all travelers involved!!
In the US, those caravans look like what we call "mobile homes." Unfortunately, many people here look down on mobile homes; they don't know what they're missing!!! They can be BEAUTIFUL!!! Just like tiny homes!!!
Congrats on selling the house!! I can't wait to buy one! And I think it would great if you guys let us see your house hunt. A little "international HGTV" from Ben and David!!
They were only terrified because almost every TH-cam cruise channel reported it. Every day my feed had a new video of someone reporting about what happened to you guys. So millions of people were aware. I’m glad that at the end everything worked out.
Agreed. I struggle with this though. Of course they were nice, they rely on paid TH-cam content. Suggested it was some on board ‘going rogue’ with the treatment you received. I would prefer you stood by some principles and just not engaged with them. Sacked them off. You’re part of their positive PR now. Doesn’t sit right. I think we’ve seen the real MSC
While i partially agree with this I also see it from the other side. Any large company is going to have issues with employees not handling things properly on occasion. No matter how much training you are going to have new employees or employees having a bad day. Dealing with the public is not easy. Most clients are great, but there are some that are completely vile, and if you're not careful those people can taint your mood. I never judge a company on these bad employee interactions, I judge the company on their reaction to it or in some cases non reaction.
This is my problem with the situation. The only reason this was rectified was because of the publicity that it got. Had Ben and David just been everyday cruisers or TH-camrs who were lesser known, this wouldn't have been resolved in this manner. For this reason I will not cruise with MSC until I know this is the rule and not the exception.
Exactly! Normal cruisers wouldn't have that apology. Never going to spend a penny with MSC - had two cruises planned with them next year. But not going to take them now.
@@waynewebster4651 Well stated. I agree with you.
Kudos to MSC for not just talking - they are actually taking steps to improve the situation beyond simply making an apology for public opinion.
MSC's fb page was nothing but a quarter million upset Ben and David fans for a while there. They got the message. Enjoy Geneva!
I was tempted to re-join FB just to follow all that!
😂👍👍
Love to see it, even 2 months after the fact! The tea is always hot and fresh 😂❤
MSC got called on their BS. They better be horrified at those who said you couldn’t even take pictures of each other. MSC is just doing damage control and, as a former travel agent, I never booked them. Damage is done. You guys are the classiest.❤️
I am disabled, usually solo and can't risk having unsympathetic staff giving me grief. I don't think I could ever go where I can't be confident of a gentle and professional reception. Celebrity and NCL have always been good to me. It would take a great deal to get me to risk my health on MSC. Good luck lads. You _can_ make a difference. All the best.
Also try Royal Caribbean. Very good with solo disable cruisers. Happy sailing and creating many memories.
I am disabled and a solo cruiser, too. Living in Europe meant to start cruising with MSC or COSTA. In the meantime I know several smaller ships of the MSC fleet and have a "Diamond" status. The staff was always kind and friendly.
I'm also disabled and my experience on Celebrity was so far superior to all the other lines I've tried, that I'm sticking with Celebrity only going forward! I've been cruising since the late 1980's and Celebrity is the only line I trust as a disabled person. They even built me a special ramp to get my wheelchair out on the deck! That was wonderfully kind and unexpected of them! Can't wait to go on my next voyage! 🚢🎉
Thank you all for your kind words. Royal Caribbean is now on my radar for future consideration. Please note that my disabilities are invisible. Without getting too personal, I have what amounts to a traumatic brain injury that only reveals itself when 'stress tested'. Meaning no one can tell until it's too late. Happy trails everyone.
I am a cancer patient and my husband has severe leg problems. We let MSC know this before our NYE Cruise on the Divina and requested wheelchair embarkation. We are platinum on Carnival and have only taken a few RCCL and NCL cruises and they have been extremely wonderful. MSC however almost put my husband and myself in the hospital because of the horrible lines we had to wait in before getting to the wheelchair line. Then, there were so many severely disabled people who had been waiting hours to get a wheelchair, we decided just to walk slowly. Again, after 25 plus cruises, the lines were the worst! They are NOT handicap friendly! Never again- this was just a poor start to a horrible cruise from beginning to end.
A smart cruise line would cast you guys in two videos -- 1) crew training of how to deal with vloggers and 2) passenger training for how to be a considerate vlogger on a ship.
That shot of David running across the beach in his new shorts was the best thing I’ve seen in a while! ❤❤❤
😂😂😂
😂😂😂😂
Loved it!!!
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You should get a cut from that advert. Seeing this comment prior to watching the video actually got me to watch the ad!
It was actually refreshing to see that MSC Corporate replied, apologized, reimbursed you and asked for your input to write up the policy, training for their fleet. I’d say you opened a lot of eyes in the cruise industry. Congrats on your upcoming move and David, I hope your tooth is doing so much better now!!
I doubt Disney would have been this open and upfront. We’re still waiting to hear from them what happened to Rebecca Corringham
That's what good PR is ;)
@@bexinthebox Why is it your business what goes on between the British government and the Corringham family? It was a tragedy, but why do you expect to filled in on the details of a private investigation?
@@seanmobley2610 erm……they weren’t filled in, nor was a proper investigation done. Thats the whole point. Who said I needed to be filled in exactly? I’m saying the family who have been interviewed many times have themselves expressed that no real investigation was done, Disney simply told them a story that was completely implausible and contradicted by what her colleagues / friends said, given a bunch of flowers and the ship was on its way case closed.
I recognized you on a small ship cruise last year, and even knowing who you were and what you were doing, I never saw you get in anyones way, bother or annoy anyone. You were completely courteous, unobtrusive and seemed to make a point of not filming anymore than an enthusiastic tourist would. Keep it up.
Oh, I would've gone all fan girl (at age 67!) seeing Ben and David!
@@SuperDrLisa I was tempted, but they were being so quiet and laid back and it was such a small ship, I could have ended up looking stalkerish.
@@dpr3709lol
@@dpr3709 im sure they would loved it though
The guys handled it so well. They published the video- which was a positive review until they got booted. They didn’t destroy MSC on the video.
I trust Ben’s and David;s content more now. They’re honest.
Agreed, I already held them in high esteem, this has made them the gold standard.
B&D did handle the situation well but they weren’t “booted” they chose to disembark early as they weren’t allowed to film and that’s what they were onboard to do.
Some people don’t care for influencers. No point in trying to change that opinion. For me, you guys are fantastic. I feel like I get a free vacation every time I watch your videos. Keep it going! You give people a lot of joy.
I'd probably be uncomfortable around them while filming, simply because their filming personas seem to be the really extroverted Infectious! Boisterous! Energy! sort that like... for my personality being around people like that for extended periods of time is exhausting. But it's not like they're the only people in the world who do that! And anyone who is going on a vacation in a place where other people are going on vacation should do so with the understanding that it's not just about them. If people near you are being too chattery and excitable, that's a you problem, not a them problem.
I feel like there’s a difference between influencer and informer.
Yes!!
isn't everybody an influencer in some way?
I dont think they are influencers. The aim to report. Like like a jounalist wouldnt seek to steer a story
I don’t see how anyone could hate you guys. You work hard to be unobtrusive, and are very fair in your reviews. Best wishes on future cruises, and your life in your new place. Enjoy the caravan in the meantime.
I’m glad MSC apologized. Cruising is stressful enough without being harassed onboard by the staff. 🇨🇦
🇨🇦
I hope the crew members involved were all made to issue a public apology and were fired. That is the only apology I would accept.
@@paulready8897 That is going much too far. The crew were doing what they thought was their job, but were obviously not trained in this field. Retraining is enough for this incident. And as for hoping to destroy somebody's lives by having them sacked, especially at this time with so many people looking for jobs is pure evil.
If cruising is stressful, your doing it wrong
@@darranbeal5947 TBH I don't think a crew member, if not trained specifically for how to deal with vloggers should need special training for how to be firm but polite versus aggressive and rude. I agree though, retraining probably a better solution. It's possible they were having a bad day as well and their normal demeanour is a lot more professional and friendly
You are being so lovely … and I do love that you framed it in the context of “it’s a first world problem” … so honest .. so gracious about the whole situation. Thank you for the update.
I was happy to see Tony come out in support of you during the MSC debacle, and it's great to see you acknowledge him for doing so. My two favourite cruise channels by far!
Was going to post the same thing. 👍🏻
I noticed that someone asked Emma about this in one of her livestreams and she deliberately ignored the question.
Agreed! And same here, Ben and David and Tony are my top favorites.
@@Shan_Dalamani Has she gone down the rabbit hole of accepting too many free cruises? Shame I liked her content.
@@Shan_Dalamani and that is why I stopped watching her, some thing about her true colors shinning thru made me nauseous.
MSC got called out on their BS. They didn’t expect it to be publicized the way it did. Glad they reached out and made things right. Beautiful family,❤
Thank you both for taking “the high side” of MSC’s horrible treatment of you two recently. My crew still has plans NOT to use MSC in the near and far future.
MSC realized there was more value in working with these two
❤WE LOVE YOU GUYS! MSC just learned the power of your viewers and that we have your back always! Your influence around the cruising industry is real!
The more we know about you guys, the more we like you. You're good people. Good luck with the house hunting, and HAPPY CRUISING!
I’m so sorry about the haters. Miserable people try to make others miserable too. We love you both; We appreciate your content, humor and gentle souls. Thank you for all you do. Sending all the good vibes. Best, Winter
Is the British sunshine just a clump of clouds and no sun ?
I would absolutely love to see you boys do a cross Canada east coast to West coast RV trip! I'm sure a lot of your Canadian fans would be happy to put you up for the night or let you park on their property or in their drive. I think the variation of climates and flora and fauna would just blow you away! ❤ Much love from Vancouver Island!
Oh yes! I’d love to do that drive as well and to see them do it would be great
Thank for the MSC Update. I've cruised with them 3 times and never had an issue with filming using either my phone or small Canon camera. (I am not a content creator, just a vacationer!). I was hesitant to book with them again thinking I'd be feeling squeamish taking photos on board. I can't imagine vacationing without taking photos! It's good to know that won't be an issue going forward.
The best part of TH-cam is the innocent, genuine moments. There is a sense of hope and freshness, this is necessary to the human spirit.
Love your Secret Shopper stance. Glad it all got sorted out. Great vidi 😎☕💋
So glad that MSC reacted. When on other TH-cam channels people were talking about you guys and supporting you, there were thousands of people saying that they would not cruise MSC. Great to know that you are so loved and supported by so many people from around the world. 🎉🎉
I am so glad they took responsibility. I am sure they have seen all the messages of support for you both and realised that they needed damage limitation. You both deserve this outcome. Sometimes people need to think before they speak in haste
I am glad they apologized for their unprofessional employees and how terrible they treated you both. Still, they were in the wrong and I know we will not sail with them after this incident. You are top notch professionals and we were really taken back by how MSC treated you. Moving on…we love your honest, professional, interesting, and humorous content!! We look forward to every video!! Thank you Ben and David!! We love you!!!😊❤
I think you two gentlemen are great. I think you represent integrity and honesty.
Happy it worked out.
It makes 100% sense that MSC would want to encourage cruisers sharing their experience
As someone who has lived in Italy, this isn’t so shocking. Sorry it happened to you. I took MSC for my first cruise in 2010. It was fine - I was ok being one of the few Americans given I spoke the language and knew the people. Took another in 2018 and it almost turned me off cruising.
You guys braving the cold to show the swimwear is so cute, you did a great job modeling!
So glad MSC apologized and you get to now help them write a fair for all policy. Because you 2 are not mean or nasty and even tho they treated you despicable you still gave them a positive review in what you had so far experienced. Because your honest and kind good things will come your way. Your both so blessed and such blessings to all. ❤️🩷🧡💛💙💙🩵💜
I have never had a good experience with MSC so it didn't surprise me at all that you went through that.
From Baltimore, MD USA. Moving is a beast!!! I am retired and have just downsized from a 1500 Sq. Ft. house to a 650 sq. ft. apartment. I am still clearing out the house, but just about to put it on the market. Houses are in demand in this area here, so I won't have any problem selling it. Getting rid of 40 years of stuff has been the hardest part. Good luck on house hunting. The twins are so cute.
We “right-sized” a couple years pre Covid and it was the best decision! Good luck with your move!
Try going from 6000 square feet to 2500 square feet.
"Getting rid of 40 years of stuff has been the hardest part."
💯 ... I will need to do it soon ... and NOT looking forward to it! 😓
okay, just left a comment on a different video saying you should get a fashion sponsorship, and then watched this one lol. Love it, some cute swimsuits I'll have to check out!
I think that it is great that MSC might learn and become better because of the two of you. For me I still have no desire to give MSC and of my money when there are so many other cruise lines and ships to explore.
I’m a longtime subscriber but I don’t comment often (always 👍🏼) but I wanted to say I’m happy to hear MSC has refunded and are making steps to institute changes going forward with video and photo taking on their ships. I’ve never considered your vlogs to be intrusive to other passengers, actually, I don’t even ever notice them because you are so respectful to keep the focus on you guys or the content your sharing. When people are in the shot, they are in the background and not the feature so I don’t really ever notice them because I’m focused on what you’re sharing, but enough of that. Loving the caravan and the beautiful seaside holiday. Your caravan is spacious, modern, and lovely. Thanks for giving a grand tour. Your nephews are absolutely precious and seemed to enjoy being on the vlog. Thank you! Looking forward to your next adventure!
Definitely see the family resemblance with the twins and David , especially Henry. Are they fraternal? I have twin granddaughters, such a blessing.
I found you guys through other cruise channels who were talking about your experience with MSC. Cant believe I never saw you before! You guys are just adorable! Subscribed🤗🤗🕺🏽💃🏽
In the USA we call that a double wide home. I live in one full time. A caravan to us is a camper that you drive or pull with a vehicle. A double wide isn't moved around like a camper.
I was going to say that xxx
We love your videos and they help us make some decisions. I was not happy you were not allowed to film on MSC, but so happy they made it right. I was thinking of this particular MSC cruise because of that video you made, but was unhappy how you were treated. We sail regularly on HAL (our favorite cruise line), we fell in love with DCL too and have a number of DCL cruises booked (but you really have to love Disney), and we love RCL. We were intrigued by MSC, but were turned off until that last video. We also are interested in Virgin as well. Thank you for all you do and your sensitivity and empathy when you do film!
The nephews were adorable. Glad MSC responded and worked things out with y’all. It was upsetting that you were treated that way on the ship. Best of luck with the move. Hope you were able to find a nice place while on holiday. It’s always nice to be near family. Love you guys
Absolutely love your videos, the World truly needs more people like you. Keep up the great work
Glad things worked out. Happy to know if we go on MSC in the future we will be able to film. Thank you for standing up for vloggers everywhere!
You give cruise lines free advertising! They should all go out of their way to make all of their guests have an amazing experience because you just never know 😉
So cute - "oh, I'm knackered." The twins were super excited.
Just watched y’all ☺️. Loved your place by the water! Glad MSC did right by y’all after the fact😊
Lol on the Bermies ad. I was laughing at " Pretend. Pretend. Run towards the water, run towards the water !". .."Really?" .. David awkwardly looks to his left and slowly runs.... Loved it ! 😂🤣😂🤣😂
Awesome outcome guys. Happy house hunting. Settling closer to family is important,especially with the way the World is changing and not for the better. Thank you for the update, the twins were too cute for sure.😀💕💕
I love it that you two are bilingual-English and American. It makes me laugh when you translate for us in North America. Two great nations separated by a common language. 😂😂😂 I love the videos. Thank you.
I’m glad the MSC thing got resolved! I just love seeing Herby and Henry ❤️ I know they aren’t related but I think Bens nephew Oscar looks like hem as well xx
I’m so happy for the two of you that things worked out as they did. You are just two of the dearest souls. And Henry and Herbie are cute boys. All your families are fabulous which speaks volumes for you both. Wishing you both continued success and happiness and a new home full of love and laughter!
Glad to see that everything worked out for you lads.. Hope you do a review of MSC World America when it comes out
So proud of MSC for apologizing and making things right. You should take the vip cruise and just enjoy it for yourself!!!!
My husband and I are horrified when we heard this about what MSC did to you both. 😳 and I’m so glad it all worked out. It’s unbelievable. Thank you for your video and all the best.🙏🏼👍🏼❤️🛳️⚓️
Yaaay, glad the MSC debacle was rectified in your favor guys! Ben, your straightened hairdo is "Absolutely Fabulous". Love it! You both make lovely Bermies models--maybe a new venture? Congrats on your new housing adventure. Your nephews are adorable. Thank you for the great video. Peace and love. 😊
Your lovely holiday caravan is called a manufactured home in the US, and millions of people live in them full-time, but not always by the seaside. So happy the MSC situation resolved nicely and MSC and passengers will benefit from the experience.❤
Caravan? These are singlewide mobile homes!
Theres a big difference tho between american trailer parks which tend to be low to very low income housing and a mess and caravans in the UK set up for vacations.
Plus no one calls single wide and double wide trailers manufactured homes lol They are TRAILERS
I live in a manufactured home in Oregon! I absolutely love it ❤️ it’s just as good as a regular home and cost me a lot less and I got to design everything!
@@TropicLuv Call it a tiny home and lose the "trailer" stigma.
Great to hear the MSC is at least trying to make up for their massive blunder. I'm looking forward to many more cruising videos from you two. Congrats on the move!
Glad this resolved well, and hope MSC keeps it up for everyone.
We love you guys and your channel so much! Good luck house hunting and it’s a great moving closer to your families. I’m glad it worked out with MSC because it wasn’t right how they treated you.
OMG those twins are adorable and totally identical..lol..glad the MSC saga is coming out positive guys too..and Ben im loving the hair like that ..very handsome
I love your alls cruise videos, but I loved getting to see you be more casual in this vlog and getting to spend time with your family. The boys were so cute, I think it’s sweet that they want to be apart of your videos and support the channel! Also, I think it would be so interesting to see some moving vlogs as well. I think I can speak for many when I say I watch for the two of you first and foremost not just for the cruise content. Love you guys ❤
Being a child of the 80s myself (born in the 70s) seeing kids in 2024 who are really into Rubik’s cubes & Zelda is awesome.
Thank you for always showing such real and honest content. So glad you had some resolution. It’s still made me wary of booking with MSC after two times now they have been horrible to you.😊
I took my American husband and children on their first British caravan holiday in Devon last year, they had as much fun as they had on cruises we’ve been on. Caravan holidays as a kid are some of my favourite holidays.
When I was a child, our family would rent a cabin on the lake for our summer vacation. It was great fun.
Ben, you are looking very fit and healthy. I know you have been on a health journey.
I would love to do this caravaning with friends. Being on the coast is my favorite. I grew up on the California coast.
I recently discovered you guys and have been binge watching your shows ever since. Ben, you make me laugh all the time with your funny sayings. I’ve never heard any of them before. Enjoy watching your honest and raw videos 🥰
I stumbled upon this channel and never left. Huge fan of these guys. Glad all worked out. ❤
Me too, well so far, I love it !
And me!
I'm so happy to hear that they made it right by you. I do adore you both!
I’m glad that MSC is training their entire ships and crew that is needed.
Also, I’m happy to see when you film you you do not interrupt other passengers enjoyment on the ship.
. I noticed when I was for the first time in blue Lagoon in Iceland a few months ago that there were many TH-camrs but of course, maybe some of them were not TH-camrs and they were actually in the water going back-and-forth filming and I was just trying to relax in the water, of course now blue lagoon is closed because of the volcanic eruptions
I love you guys. I thanked Tony and other channels for their support for you. Please remember them in your meetings. Maybe you could even reach out to them and voice their concerns. Keep going guys, you're the best!
I am glad to hear that MSC and you reached a mutually beneficial agreement and resolved the issue. I am a photographer (strictly a hobby) and love taking photos of my journeys. However, I can absolutely understand and respect that certain people really do not want to be photographed. Why they don't want to be photographed is none of my business. They don't. Enough said. In this video, vlogging, Facebook, TicToc, and Instagram existence of ours, where it seems that every mundane happenstance needs to be on video, it's almost as if people don't have the right to ask for privacy any longer. I am very relieved to know that you recognize people's right to not be photographed if they don't want to be. A lot of TH-camrs and bloggers unfortunately do not respect the privacy of others. There has to be a balance.
The most sensible comment anyone has made
I’ve gotta admit that I agree with you there. While I understand that there’s no expectation of privacy when you’re out in public, I still think it’s good manners to avoid recording or taking photos of random people going about their daily lives or holiday or whatever.
It’s one of the reasons why I enjoy videos from these guys; they make an effort to be subtle and respectful of the privacy of other passengers aboard or when they’re out on trips.
Congrats on your home sale and happy house shopping!
Hello, Ben and David. Happy Easter. I’m glad MSC had an open conversation with you all. I enjoy your content. By the way, you two are my favorite swimwear models.
❤️❤️
Ben and David, so glad this situation worked out. If I were MSC’s PR I would have advised them to do exactly what they did.
The twins were perfect, I wouldn’t change a thing. Love love!
"It's betta, Ben, because it's Yawkshure". Love it. You guys are great.
MSC F’ed around & found out! You don’t mess with the cruise community, esp don’t mess with Ben & David 🫶❤️😎
You guys are fantastic!!! my dad and I love watching you every Sunday keep up the good work
You could do a British Isles cruise. It’s my favorite itinerary-a wonderful change from Texas.
Bravo you are now part of the solution! Now that is beyond impressive from this cruise line!
I am glad all is resolved with MSC. America calls where you are staying a Double Wide trailer. Some are quite lovely.
Congratulations on the sale and best of luck in your search for your new abode.
You guys are amazing - love your videos. I'm so sorry you had to go through this experience but I love that you are turning it into something positive. Keep cruising! I hope to run into you some day as that would just be fabulous!
It’s good that they’re doing training for this. You guys may not have been causing a real nuisance but we all know that there are people out there with cameras who absolutely will, so how do you deal with that? How do you deal with an irate passenger complaining about people filming even if those people are being very discreet and respectful? Glad they’re implementing training and hopefully they work well with you guys to come out with guidelines for passengers wanting to film (beyond the level of regular vacation photos and videos) so everyone can be on the same page. Given all of that you’ll still get people who are not happy about something and you just have to do your best to be respectful and give them space. It’s a balance for sure.
Y'all are lovely. I hope the stress has passed now - buying my house was a but of a nightmare in the US but it is so fab to live near my family again.
I am glad MSC is implementing new training - the rules of what's best practice looks like have to catch up with technology & society just like the law.
You've handled this whole thing like right gentlemen - kudos!
Hi Ben and David. Happy Easter to you and your family. So glad the issue with MSC has been settled. The holiday home does look like a cabin. Lol. Very comfortable. It's always stressful when there is change and also exciting. Good luck in finding your perfect home. Hi Henry, nice to meet you. Hi Herbie, nice to meet you also. How fun to be with family on holidays. As always thank you for all you do and for sharing with us. ❤❤
My ex husband was from Ireland his family did those trailer holidays alot, and honestly the trailers these day are gorgeous!
I'm glad they want your input for policy changes,
and refunded your money.
I do think you both renting a Campervan and touring places in the UK would be good content. 🚙
Yes, travelling around England, that would be brilliant !!
Congrats guys! Well wishes for a seamless move. Your choice to be closer to family is a great one. Life is short and we are glad you are making the best of it.
Your nephews are adorable. Asking about the ad revenue- classic! Congratulations on the move and selling your home!
ahhh the old gross foam mattress on the collapsed kitchen table is a very particular memory 😂 we did something similar in Australia, only it was normally 35' so you spent 0 time inside unless you were sleeping 😅 all time was spent in the pool / beach or under the awning, which had a concrete floor if you were lucky, although it was often dirt or sand.
can't wait to go on another cruise 😂😂😂😂 no dirt balcony
I wish MSC would actually pay attention to us. We were on the MSC Armonia and we were delayed due to MSC allowing people on board whose visa’s turned out to be fake. Due to this delay we missed 5 ports. But that was not the worst part of this cruise. We were constantly lied to and gaslighted every time we tried to get a resolve with any issue. we were double charged for an excursion the only port we stopped at. We had to stand in line for an hour to be told that they would refund by the next day. The next day it still was not refunded so we had to stand in line for an hour again. We add issues with our internet and we were told that we should not expect to have internet in our cabin. We paid $400 for internet they said we had to use in public places only. On the day before we were to disembark we asked about an excursion that was listed as a transfer to st marks square that we had booked prior to getting onboard to make sure it was as listed online because we saw it listed as something different in the ships itinerary. So we stood in line to be told that we were in fact going to be stopped off in st mark’s square with our luggage like we understood. Fast forward to the next morning we were told that that person was wrong and we were not going to be dropped off with our luggage. We were going to go on a 4 hour tour of at marks square and then taken to the port. They refused to refund. We took the ship farry to the port. After the cruise it took them 6 hours to locate all of our luggage. MSC customer service lacks training and has issues communicating between each department. Several times we were told that we needed to stand in a different line to get a resolution on a issue we had just stood in a different line for. Now that we are home they have told us that post cruise services must be emailed. We have emailed them 10 days ago with no response. We have called them and they have said they will escalate this but im not holding my breath. And as i read other peoples comments on their facebook page i am not alone.
I love companies that are win-win solutions focused. Great news. I hope you decide to revisit MSC in the future.
Glad MSC did the right thing. Good luck and the house hunting! Have you ever been on the Star Clipper line?
No, not yet anyway!
Iam New to your channel. I feel so much more confident booking a holiday after seeing youtuber creating honest information around holidays / cruise ships. I never went on a cruise ship and it gives me a bigger picture on how things work and what to expect ect. Thank you for the time you take creating videos . 😊😊😊