"Catch the next train" - LNER block the wheelchair ramp and refuse to move

At Kings Cross, 11:33 Thursday 16th November 2023.
A 5-car Azuma came into the station "wrong way first" such that the wheelchair space carriage was at the Back, not the Front.
This meant insufficient space to use the ramp.
Instead of moving the train forward a few yards so I could get on, they told me I would have to catch the next train.
I don't think so...