When we watch something like this, it should remind us that there are people behind the scenes working in extremely challenging situations (heat, rain, etc.). Therefore, it is so important to show some empathy towards the staff when things don't go right all the time. Much respect for these workers. Thank you, Sam, for this special video.
yup, the same was said by people working hard during the pandemic like nurses, doctors, food industry, etc. who were called “frontliners” and were considered heroes. they are the ones who work behind the scenes. without them, life would be miserable. funny how people forget.
It's impressive to think that the success of airlines relies heavily on the meticulous work of ground handling companies, ensuring every safety aspect is flawlessly executed. Kudos on delivering yet another captivating vlog, Sam!
Sam. I want to thank you for always showing behind the scenes of the airline operation. Your excitement and positivity is unmatched. As a former cabin crew and ticket agent, there's just so much more going on than I even knew. Please fly an A350 in the next video 🙏 I love you.
Every minute’s of this video is mind blowing to watch…now every individual’s XYZ will also knows that behind a successful Airline we have a dedicated big team working behind assuring a safety and comfortable for the Passengers flying in the sky…Kudos Sam and team for showing dis beautiful behind the scenes…loving it
Makes me really appreciate the baggage handlers, the ground crews from maintenance, cleaners, and all its operations do. Sam, your videos that captures all the behind scenes is so valuable! Keep up the great work!
Transited via DOH (LHR - DXB) on Qatar last week and 1 of our suitcases (we had 3) never arrived DXB. Waited over 45mins at carousel, then went to DNATA desk who informed us the suitcase was still in DOH. You stated Sam that Qatar Airways would inform passenger(s) if luggage had not made the flight - unfortunately they didn't! DNATA were excellent in returning our suitcase later the following day
Considering what it takes to get even one aircraft on its way: the amount of people and services involved, the logistics and operations of large airports, and having to execute everything in such tight windows time and again, it really is impressive. Next time you are at an airport just consider how many employees you engage with that make it happen...from your uber driver, the parking lot shuttle drivers, to check-in staff, security, food and retail services, aircraft mechanics, baggage handlers, ground crew (and the conditions they work in), cabin crew, flight crew, and everyone on the backend when you land. And they all do that 'hundreds' of times in a shift. Truly impressive. Thanks to all that do it!
Truly amazing, the unseen side of the industry. These guys are really underrated. Thanks sam for showing their hard work. Also thanks for keeping my request, few years ago I asked to make such videos while you only doing Flight reviews.
One of the high times of life was when I was able to see the Siemens Baggage system at Dubai International Airport. It was something I will never forget.
Thank you. It wasn't easy to get these videos done without good coordination with the airport authority and ground handling team. Wish more airports open up, so I can present here with more angles.
@@MotorShowByBQ It's all relative compared to where they come from...I assure you if they listed 1 of those vacancy they'd get more than 1000 highly qualified applicants per role. It's great money, just look at how the remittances sent back home.
I have been watching your channel for a very long time and this is undoubtedly one of your best videos ever. The amount of shots you were able to get so quickly of every process is so impressive. This complexity is astounding to see. Please ignore all the comments from uneducated people who think that this has anything to do with Qatar airlines, because it doesn’t 🤦♂️Qatar is one of the most important flight transfer points on earth and so has extremely in depth operations
The best video for ground operations so far ❤️ Thank you Sam and team 🤗 and special thanks to QAS for their outstanding performance and professionalism ✅ 👏🏻
I agree. Kim at 01:17 and the 'Kuya' at 10:51 who's putting oil on the aircraft engines. Nice of him also to explain in close view the area behind the nose wheel. MABUHAY! 💖
The whole world transits through the Middle East and I am glad they have very efficiently run, modern airports from Istanbul to Dubai. Good job Qatar Airways and good job Sam.
thanks sam for the amazing video as usual, its always good that someone like you sheds light on what actually behind the scenes of major airports, and loads of respect as im sure alot went behind this series, cant wait for future videos!
Wow! I just love it... so many things we never think about. Best for me was how after everyone is on board, they load the pallets according to last minute weight and balance. How many times have I sat on a plane wondering why they're not leaving? "Let's GO!!!"
Great video Sam there is a lot of jealousy in the comments if you don’t like what you see just click off, if you look at what Sam has done from the very start of his blogs you can see it’s about promoting aviation as a whole regardless of which airline it maybe and that’s why he is lucky enough to get access and able to share his great journeys with us all. I would think there would be millions of people around the world that would love to do the same that Sam does but never had the idea or courage to take the step in starting a TH-cam channel like Sam has made.
Great work. Amazing. I have been in the industry for almost 23 years and love it. Especially the operations centre. Hey 30 mins to do the full cleanup on a wide body on a long haul flight is not a small task. Glad to see how Qatar's operations is just like most airlines'. Also happy to see the face of the world at Qatar. Good job Sam. Would love to see such a video on Singapore Airlines
Another super insight video showing & explaining all the Behind the Scenes action carried out by the people who are the real hereos & should always be recognised
Good video Sam ! Surprise to see so much ground work & hard working people involved to receive & send back any aircraft. 14 kms of baggage track, 170 buses..very informative. Appreciate your passion for Aviation & thank you for sharing the video.
These are the best videos, your visits Sam to what we as the public does not see when we travel. I find it fascinating and amazing at what looks to me as chaotic, is actually organized chaos!
Good video Sam... All aspects of ground handling covered except Passenger Services (Check-in Areas) and the In-Flight Catering. I know you have covered them in a separate videos already. However it would have been a full package in one video if you would have covered them in this one itself. Brought back my memories as i was once employed with SATS (Singapore Airport Terminal Services) - equivalent of QAS in Singapore.
Thank you, Sam, for showing the world the ''realities'' of ramp life. Hoping ramp agents are more recognized and better renumerated. It would also be nice if as much manpower as deployed in the video is deployed for each and every flight.
Wow! That was so cool! You saw a lots of stuff! Like the baggage sorting system and cargo sorting systems. You know what I mean about the airlines. I watched them all the time. Thank you for sharing this! You have a great day today.
My favorite part is when Sam installed a camera on top of a bag and traveled in a 14-kilometer baggage system. It feels amazing and I then realized, it’s not only passengers experience fun on the rides - Baggages too 😂💛
*Airplanes are dirty even after been "cleaned" I used to think Namoi Campbell was crazy for sanitizing her whole seat area and that was before the pandemic. my friends phone fell down between the seats during a flight and waited until the plane landed and they retrieved his phone and all the crap that was under and between seats was disgusting. it's not the workers fault either, if they had more time to do a full clean. unfortunately, planes get clean the same as movie theaters in-between viewings*
You do realise that the reason why this happens is because right after that flight is done and the plane has landed, they already have to unload the baggage and food scraps, and like 50 minutes after, they have to load the baggage and new food for the next flight and can only clean the places where they can and have to do it quickly, plus cleaning the crap in between the seats is hard and takes longer especially to do it wth not that many people. But I do feel like they should make it be like, when the plane lands, it needs 2 hours to get ready and clean because when I was going to Darwin, my flight just got there, and they unloaded the baggage and the people got off, 30 or 20 minutes after, then we boarded. Also I bet you didn’t read all of that but if you did you get a thumbs up👍👍👍
Workers do not care that much nor do they have enough resources (time being the most important) anyway. they might clean but it is just enough to comply….. Not exactly the clean we want after other people have used it. Airlines have a bottomline to look after…that is more important than cleaning (the way we want it done).
Great video Sam! Now I have a much better appreciation for what is involved in daily operations for airports and airlines too! Love the variety in your videos! Thanks so much!
@@MarcoRCArena looks very complex. I still wonder where my bags goes when I station it in the check in/baggage area, and if barcode is missing how can you even deliver it to the passenger!
When we watch something like this, it should remind us that there are people behind the scenes working in extremely challenging situations (heat, rain, etc.). Therefore, it is so important to show some empathy towards the staff when things don't go right all the time. Much respect for these workers. Thank you, Sam, for this special video.
absolutely
yup, the same was said by people working hard during the pandemic like nurses, doctors, food industry, etc. who were called “frontliners” and were considered heroes. they are the ones who work behind the scenes. without them, life would be miserable. funny how people forget.
43....
57....
Love Sam's video. No whining, no bitching, just showing us aviation from the passenger and employees' perspective
Of course he won't bitching, how else he gained access to Qatar Airways if he's there to whine about the operation. You're so silly.
@@farmasinema Yes Karen, you are right as usual
he is easily bribed!!!!
Exactly like there’s no drama like National Geographic or discovery too much drama this guy cut to the cheese
He's so mellow, he even stood by while his girlfriend ( flight attendant) got punched! ! Never whined or anything!
The unsung heroes of an airport. Thank you for showing this. My favorite is the guy checking the oil. I dont want him to make a mistake ever😅
they could make them 2 guys so that if one forget the other one remain him or her
you could see that he was very careful.
It's impressive to think that the success of airlines relies heavily on the meticulous work of ground handling companies, ensuring every safety aspect is flawlessly executed. Kudos on delivering yet another captivating vlog, Sam!
I work for the same ground Handling staff ....
I just adore how you get all this behind-the-scenes special access, it's so surreal to watch 🙃
???
@@ELECTRIC-t8fI think it's the amount of subscribers a TH-camr has matters. As well as the quality of the videos offered.
I think he not asking the permission it's looks like quatar approached sam for promotion 😂
That conveyer belt scene was something.
@@Guruwalker ha true
Sam. I want to thank you for always showing behind the scenes of the airline operation. Your excitement and positivity is unmatched. As a former cabin crew and ticket agent, there's just so much more going on than I even knew. Please fly an A350 in the next video 🙏 I love you.
The professionalism displayed by each and every one is truly mind-blowing!
Except his toy ancient camera from... Flintstones era !
So awesome to see how the bags are sorted. The ground crew did such a good job working through the hot weather and all weather conditions.
Every minute’s of this video is mind blowing to watch…now every individual’s XYZ will also knows that behind a successful Airline we have a dedicated big team working behind assuring a safety and comfortable for the Passengers flying in the sky…Kudos Sam and team for showing dis beautiful behind the scenes…loving it
That JAL landing was butter !
Has anyone else noticed that Sam is the king of aviation? Bro has access that we nav geeks may only dream about. Absolutely amazing. BEST JOB EVER
Makes me really appreciate the baggage handlers, the ground crews from maintenance, cleaners, and all its operations do. Sam, your videos that captures all the behind scenes is so valuable! Keep up the great work!
Seeing the pushback driving wearing a Kenyan bracelet 🇰🇪🇰🇪🇰🇪 excites me 💯
❤🇰🇪🇰🇪🇰🇪🙏💪
Wakenya tuko kila pahali🇰🇪🇰🇪🇰🇪🇰🇪
I'm not Kenyan but I share your excitement. I love seeing people representing their national cultures.
Transited via DOH (LHR - DXB) on Qatar last week and 1 of our suitcases (we had 3) never arrived DXB. Waited over 45mins at carousel, then went to DNATA desk who informed us the suitcase was still in DOH. You stated Sam that Qatar Airways would inform passenger(s) if luggage had not made the flight - unfortunately they didn't! DNATA were excellent in returning our suitcase later the following day
Considering what it takes to get even one aircraft on its way: the amount of people and services involved, the logistics and operations of large airports, and having to execute everything in such tight windows time and again, it really is impressive. Next time you are at an airport just consider how many employees you engage with that make it happen...from your uber driver, the parking lot shuttle drivers, to check-in staff, security, food and retail services, aircraft mechanics, baggage handlers, ground crew (and the conditions they work in), cabin crew, flight crew, and everyone on the backend when you land. And they all do that 'hundreds' of times in a shift. Truly impressive. Thanks to all that do it!
Truly amazing, the unseen side of the industry. These guys are really underrated. Thanks sam for showing their hard work.
Also thanks for keeping my request, few years ago I asked to make such videos while you only doing Flight reviews.
I attended Japan airlines that day as a turn round coordinator thanks Sam for uploading such an interesting experience.
One of the high times of life was when I was able to see the Siemens Baggage system at Dubai International Airport. It was something I will never forget.
Nice watching one of our Kenyan driver🇰🇪
Ni mimi
@@stephenkoome Thank you for making kenya Global
Na utuambie venye we can join 🥲
@@stephenkoomebig up
Kudos koome
@@stephenkoome Visa ilikaa miezi ngapi ndio itokee ju am still waiting for mine
Sam is always doing a great job in all of his aviation content. Thanks Sam. Job well done❤
Love the behind scenes videos. Makes u appreciate the amount of work that goes in on getting a flight out. Thanks Sam.
Really appreciate those who work behind pave the way for planes on and off smoothly, salute ！
I like those backstage qatar videos, so much professionalism
Thank you. It wasn't easy to get these videos done without good coordination with the airport authority and ground handling team. Wish more airports open up, so I can present here with more angles.
😅
@@SamChui I bet you they wanted to review your video before publishing
I have worked there and I can tell you most of the workers get nothing,it's biased
@@MotorShowByBQ It's all relative compared to where they come from...I assure you if they listed 1 of those vacancy they'd get more than 1000 highly qualified applicants per role. It's great money, just look at how the remittances sent back home.
I have been watching your channel for a very long time and this is undoubtedly one of your best videos ever. The amount of shots you were able to get so quickly of every process is so impressive. This complexity is astounding to see.
Please ignore all the comments from uneducated people who think that this has anything to do with Qatar airlines, because it doesn’t 🤦♂️Qatar is one of the most important flight transfer points on earth and so has extremely in depth operations
Ground crew work is highly appreciated. Thank you for touring me around Qatar ground emvironment. 😊
The best video for ground operations so far ❤️ Thank you Sam and team 🤗 and special thanks to QAS for their outstanding performance and professionalism ✅ 👏🏻
These never got dull, amazing insights and always learn something new! Keep em coming Sam!
Sam you missed a critical part of the ground ops. Water and waste Servicing! Very important
So proud to see my two KABAYAN's here working with JL & QR
I agree. Kim at 01:17 and the 'Kuya' at 10:51 who's putting oil on the aircraft engines. Nice of him also to explain in close view the area behind the nose wheel. MABUHAY! 💖
I got to appreciate what goes on to the airport working
I’m from Japan and exited to see how Doha airport is organized and many people are working hard for JAL plane to get ready before taking off.
As a Japanese, I am so delighted that you featured JAL flight. Thank you Sam!
The whole world transits through the Middle East and I am glad they have very efficiently run, modern airports from Istanbul to Dubai. Good job Qatar Airways and good job Sam.
Sam, you're a great soul, and might I say the most social Chinese person I've ever come to know..
Love your videos!
Indians are everywhere hard working, even Sri Lankans are hardworking honest people.
As a GSE mechanic in Canada I found the shop part at the end very interesting. Thanks for this below the wing episode
thanks sam for the amazing video as usual, its always good that someone like you sheds light on what actually behind the scenes of major airports, and loads of respect as im sure alot went behind this series, cant wait for future videos!
1 of the best aviation videos. Everyone shows in flight experience but behind the scenes, very rare. Thank you Sam.
Wow! I just love it... so many things we never think about. Best for me was how after everyone is on board, they load the pallets according to last minute weight and balance. How many times have I sat on a plane wondering why they're not leaving? "Let's GO!!!"
As someone who flies alot for work but is also scared of flying I find this video very reassuring! Thanks sam
Filipinos are very hard-working no matter what position they are in.
Thank you for saying that.❤
All people are hard working
@@michaelrangit1006 if you say so 😂
But not in their country.
Thanks Sam for spanish audio, is literally your tone in spanish !!! now my relatives are watching your videos
Proud 👏 to be one of the team members
Great video Sam there is a lot of jealousy in the comments if you don’t like what you see just click off, if you look at what Sam has done from the very start of his blogs you can see it’s about promoting aviation as a whole regardless of which airline it maybe and that’s why he is lucky enough to get access and able to share his great journeys with us all. I would think there would be millions of people around the world that would love to do the same that Sam does but never had the idea or courage to take the step in starting a TH-cam channel like Sam has made.
Sam proved why Hamad Airport is number one in the world and won this number and deserves it.
Thanks Sam for sharing all round operations before aircraft departs.Big up to all rampers
13:20 i just love how they wave to you in the cockpit. man i love japan wish i could go back home some day (lived 7 and a half years)
Big props to Qatar Airlines for giving you such access. Great video!
unbelievable work done by these people in the Middle-East heat on that tarmac.
Pls make more of these airport operations videos. It motivates me and I belive Avgeeks in general. Much love from nigeria 🇳🇬 ❤❤
More of these behind the scenes Sam, love them and I don’t have any issues if you work for Qatar or not.
Thank you
13:46 My Kenyan brother. Proud of you. 🇰🇪🇰🇪🇰🇪🇰🇪
Kenyan 🇰🇪😊😊😊
Kumbe he's Kenyan 👏👏👏👏. For a moment I thought he was from Southern Africa
Looked like one. As a 🇰🇪 I noticed too. We have a few of them at Qatar
Ni mluhya 😅 proud kenyan 🇰🇪
Alafu msee kama huyu anafanya kwa the best airport in the world kenya hawezi pata job
So glad you took us on this informative trip through the airport's interior, out-of-sight operations. Thanks!
Great work. Amazing. I have been in the industry for almost 23 years and love it. Especially the operations centre. Hey 30 mins to do the full cleanup on a wide body on a long haul flight is not a small task.
Glad to see how Qatar's operations is just like most airlines'. Also happy to see the face of the world at Qatar. Good job Sam. Would love to see such a video on Singapore Airlines
I just love how organized Qatar staff where😄😍
Another super insight video showing & explaining all the Behind the Scenes action carried out by the people who are the real hereos & should always be recognised
My favourite area was how buggage is sorted. Woowwww ❤
And they even followed one-piece flow (scan bag, put on cart, and then scan cart)
Thanks Brother Sam Gr8 Work 👍
Love And Respect From Doha Qatar ✌️ 🇶🇦
Seeing a number of my Kenyan Brothers in the video. Awesome Stuff.
👍👍
Good video Sam ! Surprise to see so much ground work & hard working people involved to receive & send back any aircraft. 14 kms of baggage track, 170 buses..very informative. Appreciate your passion for Aviation & thank you for sharing the video.
These are the best videos, your visits Sam to what we as the public does not see when we travel. I find it fascinating and amazing at what looks to me as chaotic, is actually organized chaos!
Your presentations are absolutely must to watch. Thank you very much and take care 😊
Sam is so funny. He reminds me of the Churchill nodding dog!!!!😂 Oh yes!!!!!🐶😂
Love getting to see all the moving parts of the industry, so many put their all into what they do and don't get the kudos they deserve.🙌🏽🙌🏽🙌🏽👏🏽👏🏽👏🏽
Good video Sam... All aspects of ground handling covered except Passenger Services (Check-in Areas) and the In-Flight Catering. I know you have covered them in a separate videos already. However it would have been a full package in one video if you would have covered them in this one itself.
Brought back my memories as i was once employed with SATS (Singapore Airport Terminal Services) - equivalent of QAS in Singapore.
Didn’t know so much work goes unseen behind the operation of an aircraft,thanks for sharing this Sam
the logistics behind a flight are mind blowing
Thank you, Sam, for showing the world the ''realities'' of ramp life. Hoping ramp agents are more recognized and better renumerated. It would also be nice if as much manpower as deployed in the video is deployed for each and every flight.
Wow! That was so cool! You saw a lots of stuff! Like the baggage sorting system and cargo sorting systems. You know what I mean about the airlines. I watched them all the time. Thank you for sharing this! You have a great day today.
My favorite part is when Sam installed a camera on top of a bag and traveled in a 14-kilometer baggage system. It feels amazing and I then realized, it’s not only passengers experience fun on the rides - Baggages too 😂💛
Awesome presentation.. one of the best..well done Sam LOVE IT PLEASE DO IT AGAIN ❤
Sam airport work is very fulfilling this post takes me back home
Wow I’m so impressed how this people do this type of job in so short time! Respect the ground crew for what they do!❤
Sam, this is one of best videos I have watched for ground operations. Thanks.
Team Work Operations Really
Well Managed By One And All.🎉🎉🎉🎉🎉🎉🎉🎉
*Airplanes are dirty even after been "cleaned" I used to think Namoi Campbell was crazy for sanitizing her whole seat area and that was before the pandemic. my friends phone fell down between the seats during a flight and waited until the plane landed and they retrieved his phone and all the crap that was under and between seats was disgusting. it's not the workers fault either, if they had more time to do a full clean. unfortunately, planes get clean the same as movie theaters in-between viewings*
Only the outside layer will be cleaned
You do realise that the reason why this happens is because right after that flight is done and the plane has landed, they already have to unload the baggage and food scraps, and like 50 minutes after, they have to load the baggage and new food for the next flight and can only clean the places where they can and have to do it quickly, plus cleaning the crap in between the seats is hard and takes longer especially to do it wth not that many people. But I do feel like they should make it be like, when the plane lands, it needs 2 hours to get ready and clean because when I was going to Darwin, my flight just got there, and they unloaded the baggage and the people got off, 30 or 20 minutes after, then we boarded.
Also I bet you didn’t read all of that but if you did you get a thumbs up👍👍👍
Workers do not care that much nor do they have enough resources (time being the most important) anyway. they might clean but it is just enough to comply….. Not exactly the clean we want after other people have used it. Airlines have a bottomline to look after…that is more important than cleaning (the way we want it done).
And sometimes (depending on the country) the cleaners themselves have an odor that sticks to your seat.
@@DailyBugle66 I agree. same with some uber drivers lol
Sam congratulations you achieve a lof on this video, you the man.
Thanks Sam. Really enjoyed. Have a great day. 😍🤗
THIS IS THE REASON WHY QATAR AIRWAYS IS THE BEST AIRPORT 😊
Great Video. Realy Enjoyed It. Love From Sri Lanka.❤❤❤❤❤
Mr Sam nothing is favourite all sections you have shown is awesome and we gained the knowledge of airport working insight. 🙏 Thank you so much 💖🌷🌺🌺💐💐🌹
During pushback you can clearly see the Captain and First Officer waving goodbye at 13:18!
Great video Sam! Now I have a much better appreciation for what is involved in daily operations for airports and airlines too! Love the variety in your videos! Thanks so much!
This is an amazing video, Sam. Absolutely love your work, thank you for sharing this!
I love the behind-the-scenes videos, and many thanks to everyone who does this unseen work for travelers!
HOW WONDERFUL TO HAVE THAT EXPERIENCE, EVEN FOR ONE DAY 👍👏👏
I love this channel! I feel like I’m traveling around the world and have a great experience in every airport I landed
Verry multi-national and multi-cultural workplace!
@6:46 That must be the first time in history that luggage wasn't flung into the container
We don't throw bugs QAS is strict you gonna be deducted
Working almost 10yrs with this incredible company almost staff are knew to me, because of pandemic i send home wish i could comeback again to work
Nice to know Qatar airways ground handling team smile, look like enjoy dan blessing for their job.
Great video editing and editing. I love your job ❤❤❤❤❤
I am plane lover from malaysia.. thank you sam for letting me see the whole process of plane landing and taking off...🎉
This was fascinating from start to finish!
Great job Sam boosting are knowledge about airlines thank you love from Dubai.
このチャンネルでは時々 とっても貴重な動画を作成している。
今回は 飛行機に乗っているだけではわからない とても興味深いことを知る事が出来た。
飛行機が折り返す 2時間の間で機内の掃除をしていたが思った以上に隅々まで綺麗に掃除されていた。また 2時間でたくさんの荷物を降ろし、新しい荷物を積み込む のはとても大変なことだと思った、 特にドーハの空港は暑いので 大変だ働いている人たちには感謝とお礼の気持ちを伝えたい。
Load Control & Operations Control Centre are my favourite departments.
Thank you Sam.
Used to work on the apron, was mental! Worns you out in like 5 years but super interesting and super fun!
@@MarcoRCArena looks very complex. I still wonder where my bags goes when I station it in the check in/baggage area, and if barcode is missing how can you even deliver it to the passenger!
Very interesting. Thank you very much, Sam for putting the light on this hidden part of airport activity.
Your filming and editing skills are superb!