Whirlpool Cabrio Washer uL Code Troubleshooting (Part 2) - Suspension Kit Replacement

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  • เผยแพร่เมื่อ 16 พ.ค. 2020
  • If you have experienced this uL code on your clothes washer display, often preceded by shaking, quaking and banging of the unit, you know it can be maddening! Most washing machines have self-balancing capabilities. When that no longer works properly, the spin cycle will fail. Unit age, wear and tear, or neglect/abuse can contribute to this issue.
    There are several approaches to troubleshooting and I show you my approach here. I am not an appliance repairman, but can typically figure out the correct route to take. I do not make any claims that my approach or instructions will work for you. Please check with the manufacturer for your specific make and model unit. This video is posted for informational purposes only. Please consult with a professional. This is not intended to give professional advice; it is simply me proceeding through a chosen repair approach and demonstrating how I did so.
    In the first video in this series, I showed and explained how to loosen, disengage and open the lid, showed the locations of the rods and springs and showed how to remove the cover of the stator at the bottom of the unit to inspect the stator for cracks.
    In this video, I cover my experience replacing the four rods and springs along with the accompanying plastic hardware, all of which supports the tub/basin. In my research, oftentimes replacement of the suspension can put the frustrating uL codes to bed. We shall see here if that is my experience.
    Replacement OEM or aftermarket parts and kits are readily available. A DIY repair can often save the expense of a new unit or otherwise costly repairs.
    See the other videos in this series:
    See Part 1 here: • Whirlpool Cabrio Washe...
    Whirlpool Cabrio Washer uL Code Troubleshooting
    And Part 3: • Cabrio Washer uL Code ...
    Cabrio Washer uL Code Troubleshooting - Part 3
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ความคิดเห็น • 46

  • @haydenpamphille7582
    @haydenpamphille7582 2 ปีที่แล้ว +1

    Great job

  • @Bug0styles
    @Bug0styles 3 ปีที่แล้ว +1

    Just replaced mine, a helpful hint that might help others in the future.
    I found I possible and quite easy to replace without laying the washer on the side. I did this by placing a peice of wood about 2 inches thick under the drum of the washer to support its weight. From there it is easy to reach down to undo the bottom retaining clips and slide the rod out. Replacement is just as quick and easy and the new rods just click in place.
    My replacement rods were very slick due to the protective coating so getting the up high enough to get the new caps in was difficult but I found that a screw driver is wonderful at assisting in this if you can get it in the hole. His sting method would be great as well but if you are in a real pinch the old rods would work as well.

    • @AndyMahnFL411
      @AndyMahnFL411  3 ปีที่แล้ว

      Thanks very much for sharing your approach. Sounds like would be quite a bit easier than my contrived method using the string.

  • @rustycummings6485
    @rustycummings6485 3 ปีที่แล้ว

    I've done this repair , but the washer still does the same violent shaking , what else could be wrong ? Help please

  • @REALESTATERESIDUAL
    @REALESTATERESIDUAL 3 ปีที่แล้ว +1

    great job.. thanks for the help..

    • @AndyMahnFL411
      @AndyMahnFL411  3 ปีที่แล้ว

      You bet, hoping to help others who encounter the same problem.

    • @covsting76
      @covsting76 3 ปีที่แล้ว

      Did the springs end up fixing the problem? I have the same washer and issue.

  • @leroydalton173
    @leroydalton173 2 ปีที่แล้ว +1

    Don't lay on back. Simply raise top and push the rod cap down with a broom handle and reinstall one at a time

  • @barbaraofek6471
    @barbaraofek6471 3 ปีที่แล้ว

    Hello, From where do I order this replacement suspension kit for my Cabrio (purchased in 2010) which Whirlpool discontinued to manufacture in 2013?

    • @AndyMahnFL411
      @AndyMahnFL411  3 ปีที่แล้ว

      Hello - Here is a link to where I found the suspension kit: amzn.to/3sywtyM
      This alone unfortunately did not resolve my uL code issue. I wish you luck.

  • @Mauricio_plays_geetar246
    @Mauricio_plays_geetar246 2 ปีที่แล้ว

    I have the same problem but mine when I wash the clothes is turns like a pool and it beats saying beep beep and it has that uL and when I try to turn it off it won’t let me but the water goes away and it works again and does the same thing over and over again

    • @AndyMahnFL411
      @AndyMahnFL411  2 ปีที่แล้ว +1

      Sounds like the definition of insanity!

  • @joachimfayani6819
    @joachimfayani6819 3 ปีที่แล้ว +1

    yes sometimes it's that easy after spent lot of money and time

  • @Fandomperson9778
    @Fandomperson9778 4 ปีที่แล้ว

    How can you tell if the suspension rods are bad? Thanks for the info!

    • @AndyMahnFL411
      @AndyMahnFL411  4 ปีที่แล้ว

      That's a great question. I basically assumed that mine were worn out based upon the age of the unit as well as the persistent UL code. Was a relatively inexpensive fix, provided it would work.

    • @Fandomperson9778
      @Fandomperson9778 4 ปีที่แล้ว +1

      @@AndyMahnFL411 all right thanks..mine is 10-15 years old..i have already replaced the bearing i don't know what else it could be! Thank you!

    • @EdwinCaucu
      @EdwinCaucu 4 ปีที่แล้ว

      Did it work?

    • @AndyMahnFL411
      @AndyMahnFL411  4 ปีที่แล้ว +1

      @@EdwinCaucu Unfortunately, no. Contrary to the results that others have reported, this did not work in my particular case.

    • @lpgrunt
      @lpgrunt 4 ปีที่แล้ว

      So what did you do to fix? Ours is doing exact same thing.

  • @irvmartinez3645
    @irvmartinez3645 3 ปีที่แล้ว +1

    I replace the rods they were defective has to remove them and order new one come to find out that I became an expert replacing the rods Now I do it from the top without flipping the machine over is way easier no water mess reccomend that someone help you to put the cup in the rod bit still no luck I keep getting the ul code plus I replace the washer hub kit too still no luck Im going to try to mess with the leveling to see if any luck if not Im getting a new washer not spending no more money on this not replacing the starter motor too expensive

    • @AndyMahnFL411
      @AndyMahnFL411  3 ปีที่แล้ว

      Yes, it often seems like it's a matter of trial and error, unfortunately. Good luck.

    • @irvmartinez3645
      @irvmartinez3645 3 ปีที่แล้ว

      @@AndyMahnFL411 Thanks hopefully last thing I trying is to check the nut on the shaft .

  • @cosettapessa6417
    @cosettapessa6417 2 ปีที่แล้ว

    Was the machine cheap?

    • @AndyMahnFL411
      @AndyMahnFL411  2 ปีที่แล้ว

      Not cheap, cheaply-made!

    • @cosettapessa6417
      @cosettapessa6417 2 ปีที่แล้ว

      @@AndyMahnFL411 🥺

    • @AndyMahnFL411
      @AndyMahnFL411  2 ปีที่แล้ว

      @@cosettapessa6417 unfortunately, I can clearly confirm based upon the number of comments and views here that this machine seems to have this problem.

    • @cosettapessa6417
      @cosettapessa6417 2 ปีที่แล้ว

      @@AndyMahnFL411 yeah the Cabrio is infamous.

    • @AndyMahnFL411
      @AndyMahnFL411  2 ปีที่แล้ว

      @@cosettapessa6417 😩🤬

  • @philwill1
    @philwill1 3 ปีที่แล้ว

    Ok changed the rods and now things are worse. Machine won't even wash, now I'm getting f51 error code, which is weird because I only changed rods and nothing else. Plus when I put in new rods, the drum now rides to high. Anyway you can adjust rids and lower drum or do i need to out old rods back on. At least before I could still wash just could not spin dry.

    • @AndyMahnFL411
      @AndyMahnFL411  3 ปีที่แล้ว

      I got to give you a lot of credit here for your persistence. Are you sure the rods ordered are OEM equivalents? Are the springs and bushings fully seated properly where they connect to the basin?

    • @philwill1
      @philwill1 3 ปีที่แล้ว

      @@AndyMahnFL411 well I know I ordered the right part, I checked my owners papers on the inside panel of the washer. Whether they sent me the correct parts I do not know. I am going to lut the old rods back on tonight and see if the f 51 error is fixed by doing so.. Although I have know idea why it suddenly popped up anyway. Will let you know how it goes. You say yours is running now, that is great, more power to you. Wash on Obiwon.

    • @AndyMahnFL411
      @AndyMahnFL411  3 ปีที่แล้ว +1

      @@philwill1 sounds like you've got a lot more patience than I do, I wish you the best of luck, please post your results here if you would.

    • @philwill1
      @philwill1 3 ปีที่แล้ว +1

      @@AndyMahnFL411 Mama Mia, im up and running, the dude is back on the block. Ok here goes, got ul code ran diagnostics, nothing. Kept trying to wash, 12 minutes ul error code. Ran diagnostics, nothing.
      Changed suspension rods, no go,
      Pulled basket, cleaned outer basket and filter put back together 12 minute ul code. Kept washing and wringing by hand. Washer got noisier and nosier finally dreaded F51. Thought bearing were out, no. So got package of new bearing, told f51 meant rps sensor out bought new one.
      Ready to install both at my wits end flipped washer over on side and just happened to notice that rotor bolt was not completely seated. Unscrewed with my 1/4 inch allen, put some thread locker on it flipes washer back over, plugged up, turned on, problem solved. Three weeks of headaches solved. Man if only I had checked it first. In the bright side I've got new suspenion rods, bearings, rps sensor brand new just sitting there in my tool shed for whenever. Thank all you guys for your help and giving me a shoulder to cry on. Until Man up, we don't throw away, WE FIX IT.

    • @philwill1
      @philwill1 3 ปีที่แล้ว +1

      One more thing make sure its blue thread locker.

  • @lizscudder1065
    @lizscudder1065 3 ปีที่แล้ว

    Ci