As a matter of fact, I am not interested in anything from the Murakami collection, however this foolery is insulting! I am so sicka LV and this circus. WE are the demographic who spend the most money at LV collectively, not the VICs, so how is it that their primary audience is not their primary interest?! Chile….don’t get me started on this mess! If I were interested in anything from the collection, I wouldn’t buy it after all this! We deserve consideration, respect and appreciation. LV clearly does not agree.
Can’t agree with you more, if LV wanted to limit the Murakami re-edition to their VIC’s they could have sent them a private direct email to take their orders. Not being up front about the VIC pre-order policy left a bad taste in my mouth. To have Zendaya flaunt the handbags in our faces with the marketing campaign for one month fully knowing that the VIC’s pre-orders exceeded stock was disappointing. Then LV has the balls to post the bags on the website with COMING SOON tags with no clear indication when online orders will be open. I visited two LV stores in the past month and neither allowed me to pre-order since I wasn’t a VIC. They told me to return to the store on launch date. I was at the store when they opened and then I’m informed that they don’t have any Murakami bags in the store. I was told to try to order online at 2PM. Well…tried to order online and kept getting error messages when trying to check out. This entire launch has taken too much wasted effort on my part. I’m not sure how I wish to proceed with any future purchases with LV.
Whew!!! You made several attempts to purchase and were unsuccessful. That is horrible! I'm sorry. I would feel super jaded about future purchases as well. I really don't appreciate the way average customers are being treated. So disrespectful! I appreciate you watching and sharing. I hope your weekend gets better.
In all my years of buying LV items I have never felt more unappreciated as a customer. The lack of information for general buyers was truly so disappointing. Everything you said was spot on! My SA took my money then messaged me later saying they can't get the item. Now I have to wait 7 days for my money back. Really ruined something that I was so excited for.
Well, I texted about 3 SAs when after the preorder time period and was told the collection was only for VICs and it was already all sold out. So I waited til the drop time, and same…website and app crashing and showing error messages. Extremely ridiculous and it really got me frustrated.
LV really could have done direct marketing to the VICs and left it at that. No need to involve the general public or "regular" customers. It's disrespect and ridiculous as you said. TFW 💗
I have been livid all day today on the website. Was not able to get a single thing. I honestly just wanted to cry at one point. Now I am just mad and over it.
Ugh, I was so upset too! It was a disaster from start to finish. They could've just left us regular folks out of it. No need to advertise. I hope the rest of your weekend is good! TFW 💗
It was errors on website. Couldn’t get anything. Waited on the phone with customer service 3 times for 38, 43, then about 40 minutes and 3 times they hung up on me. Just sad…
The whole thing was wild. It went live at 6am my time and immediately said sold out. Tried calling and was on hold for about 3 hour’s total only to get hung up on every time. Randomly was able to add the Romy card case to my cart and check out. Will see if I actually get it
Too much drama- I was up at midnight EST and refreshing for hours until about 3, woke at 8 and still refreshed until it became available and like you I could add to cart but then my cart would be empty, then give an error, so that went on for a few hours and I gave up- I got a call from a CA from LV that had reached out to me the day before to see if I had wanted anything and he had a speedy for me that is being shipped. I am a every now and again LV shopper so I was grateful that he remembered me, especially after all the foolishness with the website. I live about an hour away from an LV store so I couldn’t just go today to see if they had stock. I even tried calling client services but the wait was 1 hour.
That's so frustrating but good for you for getting your speedy. It's wild how they treat their customers. I'm glad that CA reached out to you. Enjoy your bag! TFW 💗
I did the same thing as you. I was like let me just get the wallet!! BOOM! Unavailable! But I guarantee you when Coach and Dooney drops theirs I’ll be grabbing it!
Yea, this is wild. I love handbags just as much as the next person but I do not have time for games. If I want to play, I will turn on my Nintendo or run around in the backyard with my 2 boys. This is why I’m in no rush to own anything from LV. If I have the money to purchase an item and the item is available, I am not sure why I am unable to purchase it.
All of this!!! Just take my money and give me my product! It really is that simple. No need for the games. I just gave up after a while because I have things to do. TFW 💗
@ TFS ❤️. Yes, just take my money, give me my item and have a blessed day lol. I am new to the handbag game so I am not sure if this is just the way now but I do not like the idea of having to contact stores and befriend SAs. I’m less social than a lot of folks so it’s a lot for me. Ok, rant over 😂, Happy New Year 🎉🎉
As someone who works in IT, I think it’s probably just because there were too many people trying to order that the same time with limited stock. They probably don’t have that many people on their website usually so they didn’t have the capacity to handle all of this. (Like how often people buy 2k+ bags ?) We can’t expect it to work like Amazon where they have so many powerful servers and use to millions of people checking out at the same time.
I really hope not! I might have to find an associate to help me before then. I really do want an azure bag and there aren't many that I like right now. Keeping my fingers crossed for us .🤞🏾
yeah if you weren't a celebrity/high profile famous influencer or "VIP" (which I definitely am not lol) you didn't stand a chance. plus I saw a video from someone who did place a VIP pre-order who talked about rumors that they didn't even have enough product to fulfill pre-orders for people who already paid months ago. I did try today, stayed up at midnight (east coast time) and everything. took an hours or two to be able to get anything in my cart only to not be able to checkout then the item was no longer available. it went back and forth between available and not. I finally gave up after a few hours of trying.
Yessss I was up at midnight too and woke up several times too. I think LV did too many pre orders and really had plenty of time to increase production to meet the demand for this collection. I'll check back over the next few weeks to see if I get lucky. TFS and TFW ❤️
@ please keep us posted!! I’ll be checking too. Was just hoping to get he pochette accessoires in black (ideally in white too) and the key pouch. We shall see 🤞
A lot of people are saying the same thing. I am so glad I wasn’t vested because I can’t afford to be let down again regarding a bag; happens to me too much already 😂 I played around with a pencil case and some little book that was about $100 though and put them into cart. I got distracted and when I went back it just said items no longer in stock. I’m so sorry for the frustration they caused.
I'm glad you didn't get caught up in the hype. It really wasn't worth the effort and frustration on my part. I'm good now lol. Appreciate you watching Sabrina ❤️
Wow!! The global differences in availability is really interesting. The US is a huge market and they didn’t make enough available for us. Thanks for watching and commenting ❤️
New Subbie here :). This launch was an absolute *hit *how! They definitely should not have promoted it being released online on the 3rd if they didn't have enough stock. Yes, they are just bags / accessories, but some people were looking forward to them. Also, like you, I don't have an SA - I don't even shop in-store - so I have to get everything online. What a disaster!
Welcome to the channel! The website was a mess, for sure. 😩 Yes I shop primarily online but I may make a point to go to a boutique for my next purchases. I don't always want to drive an hour to the boutique but it might help with getting a CA. I was hopeful to get a least something small. We'll see. TFW 💗
Happy New Year dear 🎊 First and foremost your eye shadow is on point love it 😍 Second, I was in the same boat as you girl it would say add to cart for the cles or pencil pouch and unable to proceed with the order. I feel you with all the hype and nothing is available then what was the point???? It's all about FOMO at this point for sure 😐
Aww thank you! The struggle was real on the website all dayyyyy!! It's definitely about FOMO because why create all of this hype knowing there isn't enough product to meet demand. It's crazy. I'll keep trying randomly tho. Smh. Thanks for watching 💗
So I got the blue empriente Rosalie coin purse, notebook, and bandeau. I got up and went to the store and stood in line until they opened. Even then it wasn’t a lot of stuff but they had a few bags and a couple of SLGs but limited. My CA came in at 1pm and I got to order my bandeau. I really wanted the key pouch though but it was all luck and location for me.
Hello! I feel your frustration! I was so excited about this collection. My friend went on lunch day and there was nothing available. I tried the website and kept getting error message. So I gave up. I may try to go to the boutique next week, but I’m not gonna be pressed and waste my time. Thanks for the video
It's crazy how some stores had nothing in stock while others had at least several pieces, with folks in other countries reporting fully stocked stores. I'm definitely not going to be pressed about getting anything from this collection when LV has made it clear us regular customers weren't the intended audience. Appreciate you watching ❤️
I’m sure they will restock because they’ve decorated the boutiques around this collaboration it would be crazy to leave the windows and interior decorated with nothing to sell. Also, some boutiques didn’t have the bags and other packaging for the launch so they have to send it to the buyer later😢. Nothing luxurious about how this played out for people mostly in the US. Meanwhile in other countries I saw champagne or coffee being served to people picking up their beautifully packaged items.
You're probably right! I hope there is a restock. I agree the US seemed to get the worst of bad experiences for this launch. All of this is a guaranteed boost in sales for LV. Appreciate you watching and sharing ❤️
I was so insulted that I will no longer purchase anything again I agree with everything you said with this video and I do not agree with how they went about this . This did it for me . I won’t spend another $ on LV going forward …
I loved your “rant” and I’m sorry you had to deal with that aggravation. Many years ago I remember refreshing their dumb site like crazy just trying to get a cles. They were always unavailable so I finally said f them and got a dupe 😂 You know, my dupe has held up great for over five years, and it was $30.
Sometimes you gotta do what you gotta do. Sometimes a dupe is the way to go! Especially if it's working for you. Money saved. I appreciate you watching ❤️
Hi yep just wanted a small card case and same issue available to order but error messages every time. Got to checkout screen finally only to be told seconds later item was out of stock. I have been shopping LV FOR OVER 20++ years and do not ever ever recall this issue! I am lucky to have e our jaws a couple of murakami pieces back when they org came out and did not have an issue at all and all seemed to ran smoothly. LV do better! They are trying to set themselves up for exclusive client like Hermes! Come on! Note to self do not go after the limited collections. Not worth tie time or sanity.😮
Yesss, I'm so over the exclusive client game! It's not for us apparently. I had the exact experience online. 😢 Enjoy your vintage pieces. I'm sure they are better quality. TFW 💗
Gurllll OMG SAME!!!!! I Check the website all last night… Woke up this morning. Did it again over and over and over finalllyyyy said add TO cart !!! Then did an error out message Then said add to cart and an error out again. then I waited on hold for 40 minutes on Louis Vuitton online disconnected me then I called back waited another 40 minutes. It disconnected me finally was contacted by a client advisor from the Louis Vuitton one 800 number only to tell me that they couldn’t put it in cart so I finally gave up and then I realized that it was all a hoax That it was VVip and VIP ONLY!! Jus BS UM IM MAD BUT !! U know what can we do !! Jus sucks !! Then I was at Burlington and this lady was admiring my purse from LV and said that she was on her way to go down and pick up her collection in Beverly Hills and she told me that nobody can get it online that it was all special order pre-order for only VVIP‘s only so it just sucks
I was up all night too!! It's so frustrating when they hype it up like that but then it's not even accessible! 😩. It's ridiculous. I hope you are able to get what you want eventually. Thanks for watching and commenting ❤️
@ honestly my SA is not really being that helpful which breaks my heart because usually is always helpful with everything else so I kind of feel like I’m being ignored and it’s kinda hurting my feelings so I reached out to Client Services and they’re looking for me, but I’m not gonna hold my breath. It is what it is. There’s more coming out other designs and stuff all year so we’ll be good. We’ll get something else.❤️🙏
There’s plenty of stock on the LV website here in Japan. Maybe they prioritized sending more goods here because it’s a collaboration with a Japanese artist?
I am not playing this game with companies. A bag is just a bag. I would love to have it but at the end of the day, I have at least a dozen other designer bags in my closet
I contacted my SA about Murakami in early December and placed a pre-order a few days before Christmas. LV canceled my order because I hadn’t spent $100,000 - $50,000. I gave my SA a list of things I wanted for when my price tier opened up and was able to get a CarryAll, bandeau, and key holder today. I had the Lisa, Rosalee and Romy card holders on my list but was told that even $50k customers couldn’t get them. I have them still on my wishlist with the black sunglasses. I make purchases every year and do not appreciate being treated like a second class customer…
That’s insane! I’m sorry you had to go through all of that and they didn’t even give you a proper explanation. I’d be fuming too! It's the disrespect and the audacity for me. I'm glad you were able to get your hands on some of your orders. TFW 💗
My understanding is that there were three pre-order tiers. >$100k; >$50k; and >$25k. Any attempt to jump tiers results in immediate cancellation. My CA told me this happened at multiple stores, including Beverly Hills and other flagships. All other clients would likely be contacted by their CA to collect a refundable deposit to apply to merchandise shipped to the store, if available. Naturally, CAs will contact their most loyal clients or those with whom they’ve a consistent relationship. My CA said those who pop in from time-to-time and shop with random CAs or multiple locations run the risk of not getting a pre-order call from any CA because they are more interested in the product, not the relationship and said the smart ones learned their lesson from the Nike collab and the Kusama launches. Apparently, Vuitton, like Chanel and Hermes, now prioritizes in-store relationships over online. Congratulations on getting so much of what you want!
I was actually able to speak to a CA by phone and they were saying they weren’t expecting the craze with the campaign. I find that hard to believe. I was only able to get a bandeau, but was hoping to grab a cardholder. Hoping for a restock.
I find it hard to believe that LV didn't know this collection world be so popular. Congrats on snagging the bandeau. I hope you are able to get your cardholder as well. TFW 💗
it was a desaster in europe as well. I managed to order two pieces after many failed attempts and it initially said that the order did nit go through. but then it popped up in my profile and my paypal was charged. still not sure if I am going to get them, though 🙈 so mad about myself for playing this game. it‘s disrespectful
It's very disrespectful! I hope after all of the drama that your purchase actually goes through. I also understand feeling disappointed with yourself for getting caught up in the hype. I appreciate you watching and sharing ❤️
I was not totally interested in the collection but it probably is the Lord’s protection. They gifted a lot of items to influencer. It may be better to go vintage at this point! Why should we spend our hard earned money when they re giving it to influencer for nothing! Crazy!
I wanted some slgs and was successful in getting the multicolor rosalie and a cardholder . I have a white speedy 30 from the first launch twenty yrs ago so I'm really glad my CA was able to get the 2 slgs I wanted. But I was not successful in getting the black multicolor glass case (it was sold out) but I'm happy with what I did get. I'm so sorry you couldn't get what you wanted .
All I wanted was the key pouch. I let a CA know early December. She said to call her on the 12th of December so I did. Ghosted. I never heard from her again. 😒 Now since midnight, I have also been on the app refreshing. It said “add to cart” and I was able to add it about 4 separate times. Every time I got to checkout it said “no longer available”. I gave up by 9:30am. Tell me why that CA decided to email me a purchase link at 9:35! No heads up. No call, text, nothing. So I didn’t check my email until 11:00. I missed the 1 hour deadline to pay using the link and the order was cancelled. Man, I’ve been heated all day.
OH NOOOOOO!!! I'm sorry. That's terrible customer service on top on the online foolishness. Sheesh. I'd be pissed too. I hope you are able to get your items eventually. TFW 💗
I heard the website kept crashing. Unfortunately, I feel that LV plays these games often with items they know are going to be hot ticket items. Thankfully, I have 4 OG pieces from back in the day. So I wasn't looking to buy anything. Besides, I feel they are asking too much money for most of the pieces 😮. I'm so sorry that happened to you.
I pre-ordered December 18th and only received 2 of the 5 items I pre-ordered. I have spent over 50k with them and always got my Speedy P9s. Im greatful for my speedy 30 and the go bags. I juat wanted you to know even with my C.A. status I still didnt get my 2 pouchettes and slgs.
I'm glad you received a few of your items! I heard they took full payments from folks but still didn't deliver. That is wild to me. You should be a VIP and get EVERYTHING you ordered as much as you've spent. Thanks for sharing! I appreciate you watching ❤️
Congratulations! I’m in the same tier and my CA said be patient, some of the top clients may change their minds. And that’s exactly what happened. Thankfully I spent a lot last year and earlier this year. Apparently, their VIC status is always based in the previous 12 months. Now, I’m more strategic about my spend and try to make sure I’m good before any exclusive or limited launches! 🤣
I was fortunate enough to get the mini speedy. I texted my SA New Year’s Day. She initially texted me saying it was out of stock but texted me today saying she got me a bag but I would have to pay asap. HOWEVER, I do find it annoying that LV gave most of the bags away to irrelevant influencers. I mean like girls with barely any engagement who you can tell don’t gaf about the brand. It’s irritating and off putting! Allow clients and people who want to enjoy the items to purchase them. All this hype about dropping stuff on the website and posting “coming soon” was unnecessary when they knew dang well nothing was left. There’s no point in even hyping up a collection if you aren’t offering it to the public. I am over the games with a lot of these brands.
I feel you! It's insane they would hype something up and have nothing for the public. Emphasis on irrelevant influencers! Too much drama and games around this entire collection. I hope you enjoy your bag. TFW 💗
OMGGG thats horrible! I saw the coin purse and thought it was cute, but I already heard that most items were VIP only. I was smooth on that. But Sis let’s talk about how nice you look! Loving the hair and the streak, WERKKKK🔥
Yeah, I knew I wasn't likely to get anything, but I couldn't believe how limited it was! LV should have done better. Thanks for the compliments sis! I tried lol
I’m thankful that this wasn’t a drop I was interested in. Cuz I woulda had a fit if I did want something and couldn’t get it. I also have a couple different SA’s in different cities for times like this. I remember wanting the hobo loop GM & having multiple people to contact was how I got it. I don’t know if LV mishandled this technically like the site issues because they want some level of exclusivity. I do think that LV wants their products available to certain people. Which sucks. I’ve heard a LOT of people are disappointed about the whole thing.
Yes I remember the Loop Hobo GM being a hard to get item! I love that you have several SAs. I mostly shop online and so infrequently that I don't have one. I'm going to see if any items pop up, but otherwise I'll be moving on. I'm not going through this for the other hot collections dropping this year. Matter of fact let me stick to my wishlist 🤣🤣🤣. I appreciate you sis ❤️
I wonder if they are just wanting to see how much traction the collection will get and will release more. However if it was that limited they could have stressed that. Your hair is too cute.
Yes! I saw items update to available and add to cart but got an error every time. I got some sleep tho lol. I hope you caught up on your rest and can get something from the collection eventually. TFW 💗
All collection pieces are obtained better in the store when it doesn't move they make it available online. They want you to come into the store, online is only a way to showcase the collection. You have to obtain a Client Advisor and inform them what you want before it drops, they work on a Client Advisor system so you have to go through a person, that is how they also get additional rewards/commission. It's not about your money not being important, it's important but you have to get in line, it's supply and demand, they only produce so many limited pieces of a collection, yes they will save the collection for their best customers who contact them all the time and will buy from every category...the bag, slg, shoes and even a scarf, fair or not that is how it goes with luxury shopping aka the game of luxury shopping. They cater to their consistent customers first.
That is so true! You have to be in the right place at the right time, especially for these limited collections. Excellent feedback. Thank you for watching and commenting ❤️
I have purchased a massive amount of LV over the years, probably more than most, but because I purchase online, I was not considered a VIC, so was not offered the opportunity to pre order.
Oh wow! That is ridiculous. I'll keep that in mind for future purchases. I just recently discovered a closer location to my home so I'll probably utilize that store going forward. That is really good to know. I'm sorry you weren't given proper consideration. That's really unfortunate.
Im not getting anything from this collection but I was offered a couple of items while in boutique purchasing a bag from the cruise collection. I have to say the showed my a coussin and I thought it looked cheap. I passed as the collection is not my cup of tea. I almost caught the FOMO but I stuck to my guns and bought what I came in for. I do like the cherries but will wait and see.
It sounds like you made the right decision for you! ❤️ Great job resisting the FOMO. I hope you are able to get whatever you want from the next collection. TFW 💗
I live in Missouri but have shopped a couple times in Beverly Hills. I was able to call a SA and I purchased and it’s in route a Rosalie Wallet from the Rodeo drive store. The SA was great , I worked with her once buying my daughter her first bag. ❤ makes me sad to see all the struggles but I could tell no way I was going to hop online and get it. So thankful we had that connection.
That is awesome! I love that for you. I was really hoping to get something online but understand now that I didn't stand a chance. I hope you enjoy your Rosalie. It's one of my favorites from LV. TFW 💗
@@momambition thank you ! I keep checking website but nothing 😢 Total luck we still had the SA contact as I’m a pretty low volume buyer. Happy New Year !
Thanks for the video 😊 I experienced the same thing, but after a few hours of refreshing and retrying, I was able to make a purchase. I definitely waisted too much of my time and patience on this lol I pickup up the pen pouch in the white. I was able to add several more items to my cart all the way to check out, but I ended up removing them because I realized i had just gotten caught up in the frenzy of it all and didn't really want them all so i removed them except the pen pouch.
It's definitely easy to get caught up in the hype! So glad you at least got the pen pouch! That was one of the few things that I suspect would've been available for purchase when I was trying. It was all too much. TFW 💗
It was easy in Australia. I preordered through customer service centre and all items available at 3pm launch day online. Still a lot of bags left etc. we didn’t get the key pouch in Aus though :(. My preorder arrived on launch day to me home and came with the stickers, ribbon, panda card and bag. I feel for all who missed out. It must be frustrating!
At first I wasn’t interested but Fomo is real. I purchased a pre loved black speedy 30 from eBay at a good price right before Xmas. I really want something from the white collection but I don’t want to pay those prices. I was able to purchase the black and white bandeaus through my client advisor. I was having the same issues online as you. Fingers crossed the order isn’t cancelled.
I agree.....all kinds of people on youtube posting their bags that they obviously got weeks ago and nothing available on the website today at launch. Total joke. I feel duped like you. I'm so ticked off I may just seek out a Korean Supercopy of the white speedy instead lol.
I'm so sorry, I feel the same way!! It's been wild for sure. 😩 I'm not mad at the super copy either. I prefer authentic but clearly LV doesn't want our money. TFW 💗
@@momambition it's OK - I have a 2005 multicolor noir pouchette that has been kept in it's box with papers since it's purchase - I'll pull that baby out and carry it this spring instead since LV doesnt want my money lol
I live in Germany and luckily I was refreshing the page every few minutes just around the launch time, so I was able to get the Alma and the bandeau. But 15 min later I tried to get another item and there were error messages and the items kept being being "sold out", then reappearing, then sold out again. It was annoying. So I wasn't able to purchase more, but that's OK. Also I went to the store 3 hours after launch and they had items available.
I love that you were able to get some items online and had in person access. I hope you enjoy your Alma and bandeau. I hope the website gets some stock here in the US. TFW 💗
Yesterday, I visited the LV store in Abu Dhabi (UAE) and I saw all Murakami small leather goods...They displayed it, and nobody even asked about these new pieces...Middle East is not enjoying it. We want to see something new, interesting, unique design.
Interesting!!! Yes something new and fresh would be wonderful. I think a lot of us trying to get the collection were too young to buy it 20 years ago or were young adults/teens who couldn't afford it back then. Thank you for watching and commenting 💗
wow, thank you for your video. that’s messed up. so disappointed in LV lately. it wasn’t like this 15 yrs ago. this is so sad. it’s honestly really upsetting. 🙏💚
I agree. This launch was a disaster. Probably my last launch for a very long time. And I didn’t want any of the bags because realistically I’m never gonna wear them, but I wanted something from the collection like a wallet or something.
I agree…the entire launch was a joke. I honestly don’t think it would have mattered even if you had an SA. Unless you were VIC or a major influencer, LV had nothing to offer us common folk for this collection. This, in my opinion goes back to there being no option for us to actually preorder any of the items. Any other collection, I am typically sent the preorder email. I never received anything with this collection, so I knew it would be impossible to secure any of the items. We all feel the same way you do. ❤
I completely agree! It's frustrating that they are making it so hard for regular customers to get their hands on these items. 😠 I've never seen anything like it. I never receive any emails either although I have received preorder emails for other collections. I appreciate you watching and sharing ❤️.
I checked the site in the afternoon and was able to purchase the white monogram sneakers. I didn’t have any issues. Also ordered a passport holder through a sales associate.
I'm glad you were able to snag a few items! I guess there were some things that were available throughout the day. I stopped checking after 10 am. Enjoy your items. TFW 💗
I agree with you as well, very unfortunate. I was excited but honestly, the items aren’t even that great so we’re not even missing 😂out! I was already turned off when I realized that all of the SA’s were hush,hush and even one SA I know said it’s gonna be played like a game. It’s very sad,and foolish of them! I had one other SA I work with email me back finally on January 1st but prior to this date months ago,literally told me in Oct/nov she can’t even get any orders in until then and told me that’s what they were told. This turned me off a lot and I know what you mean because I was gonna order a slg and realized all the items did that and wouldn’t check out. I randomly clicked some to see it work for me or not and nope! I have spent a pretty penny here so whatever they lost my business! Don’t feel bad at all he of the items even stood out to me for what they’re charging but I do understand the disrespect you’re talking about. Stay safe, and keep your head up high! ❤
It’s really sad they are playing this game with everyone! We shared the same experience online. I'm feeling better now lol. I agree a lot of business will be lost from this launch. TFW 💗.
My online but in store pickup order did not go through properly. Like if that wasn’t an acceptable option they should not have offered it. The website launch was embarrassing for a multibillion dollar company. The only reason I got the shoes I wanted was because I went into the store the next day to figure out what was going on. And they had them in stock. The sa was really lovely and helpful. I honestly also feel bad for them with this entire fiasco.
I do feel bad for the employees with the intentional fiasco. Imagine the drama they've had to deal with. I hope you enjoy your shoes and are able to get the other pieces you want. TFW ❤
@ I do love the shoes, so I’m happy I got them despite the hassle. I think for the speedy and nano speedy I’m going to just go vintage. There’s other things I want to buy from other brands this season. This might also have been a mistake on their part, because I’d consider buying it later in the year from the boutique if it was still going to be around
Maybe try to buy a vintage piece. The availability will be plenty especially from Japan resellers and prices reasonable. Also, I’m positive that the quality will be much better than what’s being produced now.
I love your video, I just posted one as well today. 💗 I subscribed 😊 I have an SA but I knew she would be swamped so I signed up to be notified, got the email this morning and the website said, “place in cart” and nope, didn’t happen. So I’ll text my SA tomorrow, I’m not a VIP but I do purchase slg’s, perfume, scarves, charms and fashion jewelry during the year. Anyhow we shall see 😊
Thank you for this video , it made my day and all the relevant points were made. Why make a big deal out of this campaign? Just offer to the vic and be done with it
I didnt have any intention to purchase anything but i still checked the website to see what was available and just clicking on an item would give me a page error. I gave up lol. But i have already came across soooo many replicas of this collection and idk i think im just gonna go for one of those 😅 but i agree 100% with you. This collection was way to hyped up to not let everyone have a fair chance at purchasing at least 1 item. I hope when they drop the cherry blossom collection it isnt the same cause I really want something 🥲💖
I’m a VIC and I originally didn’t order anything. But I got the bug last night and tried to order but I had the same problem as you. However, I reached out to my CA this morning and I was able to get the Victorine Wallet, White Passport Cover, Micro Speedy charm, Nice Mini, and Side Trunk MM. Items were available and then unavailable for the CAs, but fortunately my CA was constantly checking and refreshing all day. 🙏🏽
I could really care less about this collection. First of all all the secrecy and limits. I really didn't care but since I was in the store for something else I asked and the SA told me you had to be in the group that spends $100,000 or more well not me! also I think they missed the mark by not including an agenda MM especially GM in this collection. That would have sold like hotcakes. There was something about it that just doesn't hold up to the original collection. I don't feel like I missed out on a thing, IMHO
It was definitely a missed opportunity, I agree. 💯 It's also the secrecy and limits for me too. I'm sure the first collection was much better quality. TFW ❤️
I haven't slept all week because 😂I've been stalking the website 😮💨. I literally was at a party for NYE and when it hit midnight, when on LV hoping the items would be available. 😅. I feel like theyve hyped up this launch but only the super rich and famous will actually have access to the pieces...joe schmo over here like me, who has been saving up to spurlge on an item ive wanted forever, will never be able to get it. Very disappointing!!!!
It was such a mess and they knew they didn't have enough for everyone. I totally agree that it seems nearly impossible for us regular people. I'll keep an eye on the website but I'm not too hopeful at this point. I hope you are able to get your hands on whatever you want.
I wasn’t interested in this drop but Marquita LV Luxury did a video advising it was gonna be available to the elite and has to be purchased through a CA. I think this is crazy but it was all a strategy!
@@totesgene 🤣🤣🤣 Tell me how you really feel! It's pretty to me. I love colorful prints and bags. For some of us its also nostalgic and being able to finally purchase a collection that many of us were too young (and broke) to buy when it first debuted. TFW 💗
@@momambition I know. My mantra in 2025 is - observe, don't participate, and I'm already failing. I know I'm in the minority here. I just think it's ugly. I wish they would do colored canvas with white or cream monogram print.
@@totesgeneNot failing already! We're only 5 days in 😂😂😂. I understand the struggle. Colored canvas with cream/white monogram sounds really pretty. I'm here for it! ❤
I was logged in a few minutes before midnight. Absolutely nothing. The Key pouch was not available at all. If things were “placed in cart”, it meant nothing. I had spinning circles and error messages through the day. ⭕️ 🤦🏾♀️🫶🏾
As a matter of fact, I am not interested in anything from the Murakami collection, however this foolery is insulting! I am so sicka LV and this circus. WE are the demographic who spend the most money at LV collectively, not the VICs, so how is it that their primary audience is not their primary interest?! Chile….don’t get me started on this mess! If I were interested in anything from the collection, I wouldn’t buy it after all this! We deserve consideration, respect and appreciation. LV clearly does not agree.
@@Iamlawandabyrd Preach!!! 💯💯💯 It's a very disrespectful way to treat customers to say the least. I agree wholeheartedly!!!! 👏🏽👏🏽👏🏽
Right, and why did these youtube influencers got PR packages that were nicer than the people's who bought it?! It's ridiculous.
@@teoleno4019 💯💯💯👏🏽👏🏽👏🏽
Can’t agree with you more, if LV wanted to limit the Murakami re-edition to their VIC’s they could have sent them a private direct email to take their orders. Not being up front about the VIC pre-order policy left a bad taste in my mouth. To have Zendaya flaunt the handbags in our faces with the marketing campaign for one month fully knowing that the VIC’s pre-orders exceeded stock was disappointing. Then LV has the balls to post the bags on the website with COMING SOON tags with no clear indication when online orders will be open. I visited two LV stores in the past month and neither allowed me to pre-order since I wasn’t a VIC. They told me to return to the store on launch date. I was at the store when they opened and then I’m informed that they don’t have any Murakami bags in the store. I was told to try to order online at 2PM. Well…tried to order online and kept getting error messages when trying to check out. This entire launch has taken too much wasted effort on my part. I’m not sure how I wish to proceed with any future purchases with LV.
Whew!!! You made several attempts to purchase and were unsuccessful. That is horrible! I'm sorry. I would feel super jaded about future purchases as well. I really don't appreciate the way average customers are being treated. So disrespectful! I appreciate you watching and sharing. I hope your weekend gets better.
In all my years of buying LV items I have never felt more unappreciated as a customer. The lack of information for general buyers was truly so disappointing. Everything you said was spot on! My SA took my money then messaged me later saying they can't get the item. Now I have to wait 7 days for my money back. Really ruined something that I was so excited for.
That is horrible! I hope you get your refund sooner. This entire situation is very disrespectful to the average customer. TFW ❤️
Well, I texted about 3 SAs when after the preorder time period and was told the collection was only for VICs and it was already all sold out. So I waited til the drop time, and same…website and app crashing and showing error messages. Extremely ridiculous and it really got me frustrated.
LV really could have done direct marketing to the VICs and left it at that. No need to involve the general public or "regular" customers. It's disrespect and ridiculous as you said. TFW 💗
I have been livid all day today on the website. Was not able to get a single thing. I honestly just wanted to cry at one point. Now I am just mad and over it.
Ugh, I was so upset too! It was a disaster from start to finish. They could've just left us regular folks out of it. No need to advertise. I hope the rest of your weekend is good! TFW 💗
It was errors on website. Couldn’t get anything. Waited on the phone with customer service 3 times for 38, 43, then about 40 minutes and 3 times they hung up on me. Just sad…
@@momambition I just saw one of the shoes is available for purchase on the site.
@@Natalietati very sad! I didn't even think to call.
@@melvtudor I'm way too hard on shoes to pay luxury prices 😫
Same awful experience - I believe they did it on purpose to create hype for the brand. You said it all very well!
I'm glad you feel the same way! Thank you so much! Appreciate you watching ❤️
😮😮😮 Hey Sis. I don't know about the LV issue, but I do know I like your hair style with that splash of gray/white in the front 👍🏽👍🏿👍🏻😎
Thanks so much! I love my grey streak!! Appreciate you sis 💖
The whole thing was wild. It went live at 6am my time and immediately said sold out. Tried calling and was on hold for about 3 hour’s total only to get hung up on every time. Randomly was able to add the Romy card case to my cart and check out. Will see if I actually get it
Me too! I waited in line TWICE for an hour and was hung up on!!!!
I hope you get the card case! You have a lot of patience. I agree this was a wild disaster. Thanks for watching 💗
That is so disappointing. What were they thinking?
Great question! They literally chose to offend and disrespect most customers while catering to those deemed "important". TFW Suz!!
Too much drama- I was up at midnight EST and refreshing for hours until about 3, woke at 8 and still refreshed until it became available and like you I could add to cart but then my cart would be empty, then give an error, so that went on for a few hours and I gave up- I got a call from a CA from LV that had reached out to me the day before to see if I had wanted anything and he had a speedy for me that is being shipped. I am a every now and again LV shopper so I was grateful that he remembered me, especially after all the foolishness with the website. I live about an hour away from an LV store so I couldn’t just go today to see if they had stock. I even tried calling client services but the wait was 1 hour.
That's so frustrating but good for you for getting your speedy. It's wild how they treat their customers. I'm glad that CA reached out to you. Enjoy your bag! TFW 💗
I did the same thing as you. I was like let me just get the wallet!! BOOM! Unavailable! But I guarantee you when Coach and Dooney drops theirs I’ll be grabbing it!
I'll be right there with you! Coach and Dooney don't give us these struggles lol. TFW 💗
Yea, this is wild. I love handbags just as much as the next person but I do not have time for games. If I want to play, I will turn on my Nintendo or run around in the backyard with my 2 boys. This is why I’m in no rush to own anything from LV. If I have the money to purchase an item and the item is available, I am not sure why I am unable to purchase it.
All of this!!! Just take my money and give me my product! It really is that simple. No need for the games. I just gave up after a while because I have things to do. TFW 💗
@ TFS ❤️. Yes, just take my money, give me my item and have a blessed day lol. I am new to the handbag game so I am not sure if this is just the way now but I do not like the idea of having to contact stores and befriend SAs. I’m less social than a lot of folks so it’s a lot for me. Ok, rant over 😂, Happy New Year 🎉🎉
As someone who works in IT, I think it’s probably just because there were too many people trying to order that the same time with limited stock. They probably don’t have that many people on their website usually so they didn’t have the capacity to handle all of this. (Like how often people buy 2k+ bags ?)
We can’t expect it to work like Amazon where they have so many powerful servers and use to millions of people checking out at the same time.
Excellent point! However isn't it possible to have additional IT support for special shopping events online? TFW 💗
Actually we can since the pageants company is so huge
I wonder if we will experience the same thing when the Damier Azur and cherry print collections are released this spring. 😒
I really hope not! I might have to find an associate to help me before then. I really do want an azure bag and there aren't many that I like right now. Keeping my fingers crossed for us .🤞🏾
yeah if you weren't a celebrity/high profile famous influencer or "VIP" (which I definitely am not lol) you didn't stand a chance. plus I saw a video from someone who did place a VIP pre-order who talked about rumors that they didn't even have enough product to fulfill pre-orders for people who already paid months ago. I did try today, stayed up at midnight (east coast time) and everything. took an hours or two to be able to get anything in my cart only to not be able to checkout then the item was no longer available. it went back and forth between available and not. I finally gave up after a few hours of trying.
Yessss I was up at midnight too and woke up several times too. I think LV did too many pre orders and really had plenty of time to increase production to meet the demand for this collection. I'll check back over the next few weeks to see if I get lucky. TFS and TFW ❤️
@ please keep us posted!! I’ll be checking too. Was just hoping to get he pochette accessoires in black (ideally in white too) and the key pouch. We shall see 🤞
A lot of people are saying the same thing. I am so glad I wasn’t vested because I can’t afford to be let down again regarding a bag; happens to me too much already 😂 I played around with a pencil case and some little book that was about $100 though and put them into cart. I got distracted and when I went back it just said items no longer in stock. I’m so sorry for the frustration they caused.
I'm glad you didn't get caught up in the hype. It really wasn't worth the effort and frustration on my part. I'm good now lol. Appreciate you watching Sabrina ❤️
That’s what happened to me. I actually called LV and they said they were having problems because so many people were on the website
Ugh! Were you able to get anything?
I live in Australia and there are a number of things still available on the website after the launch 2 days ago such as the Alma BB 🧐
Wow!! The global differences in availability is really interesting. The US is a huge market and they didn’t make enough available for us. Thanks for watching and commenting ❤️
New Subbie here :). This launch was an absolute *hit *how! They definitely should not have promoted it being released online on the 3rd if they didn't have enough stock. Yes, they are just bags / accessories, but some people were looking forward to them. Also, like you, I don't have an SA - I don't even shop in-store - so I have to get everything online. What a disaster!
Welcome to the channel! The website was a mess, for sure. 😩 Yes I shop primarily online but I may make a point to go to a boutique for my next purchases. I don't always want to drive an hour to the boutique but it might help with getting a CA. I was hopeful to get a least something small. We'll see. TFW 💗
Happy New Year dear 🎊 First and foremost your eye shadow is on point love it 😍 Second, I was in the same boat as you girl it would say add to cart for the cles or pencil pouch and unable to proceed with the order. I feel you with all the hype and nothing is available then what was the point???? It's all about FOMO at this point for sure 😐
Aww thank you! The struggle was real on the website all dayyyyy!! It's definitely about FOMO because why create all of this hype knowing there isn't enough product to meet demand. It's crazy. I'll keep trying randomly tho. Smh. Thanks for watching 💗
So I got the blue empriente Rosalie coin purse, notebook, and bandeau. I got up and went to the store and stood in line until they opened. Even then it wasn’t a lot of stuff but they had a few bags and a couple of SLGs but limited. My CA came in at 1pm and I got to order my bandeau. I really wanted the key pouch though but it was all luck and location for me.
Congratulations!! I love that you got up and went to the store. You skipped the online mess. I hope you enjoy all of your items. TFW 💗
I totally agree! I Love Murakami but I'm not super into LV. This isn't helping my distaste for the brand.
It's not helpful at all!! This was a very disappointing experience for sure. TFW 💗
Hello! I feel your frustration! I was so excited about this collection. My friend went on lunch day and there was nothing available. I tried the website and kept getting error message. So I gave up. I may try to go to the boutique next week, but I’m not gonna be pressed and waste my time. Thanks for the video
It's crazy how some stores had nothing in stock while others had at least several pieces, with folks in other countries reporting fully stocked stores. I'm definitely not going to be pressed about getting anything from this collection when LV has made it clear us regular customers weren't the intended audience. Appreciate you watching ❤️
I’m sure they will restock because they’ve decorated the boutiques around this collaboration it would be crazy to leave the windows and interior decorated with nothing to sell. Also, some boutiques didn’t have the bags and other packaging for the launch so they have to send it to the buyer later😢. Nothing luxurious about how this played out for people mostly in the US. Meanwhile in other countries I saw champagne or coffee being served to people picking up their beautifully packaged items.
You're probably right! I hope there is a restock. I agree the US seemed to get the worst of bad experiences for this launch. All of this is a guaranteed boost in sales for LV. Appreciate you watching and sharing ❤️
I was so insulted that I will no longer purchase anything again
I agree with everything you said with this video and I do not agree with how they went about this .
This did it for me . I won’t spend another $ on LV going forward …
This totally resonates with me!! I agree and I will definitely be reevaluating my relationship with the brand. I appreciate you watching ❤️
I loved your “rant” and I’m sorry you had to deal with that aggravation. Many years ago I remember refreshing their dumb site like crazy just trying to get a cles. They were always unavailable so I finally said f them and got a dupe 😂 You know, my dupe has held up great for over five years, and it was $30.
Sometimes you gotta do what you gotta do. Sometimes a dupe is the way to go! Especially if it's working for you. Money saved. I appreciate you watching ❤️
Hi yep just wanted a small card case and same issue available to order but error messages every time. Got to checkout screen finally only to be told seconds later item was out of stock. I have been shopping LV FOR OVER 20++ years and do not ever ever recall this issue! I am lucky to have e our jaws a couple of murakami pieces back when they org came out and did not have an issue at all and all seemed to ran smoothly. LV do better! They are trying to set themselves up for exclusive client like Hermes! Come on! Note to self do not go after the limited collections. Not worth tie time or sanity.😮
Yesss, I'm so over the exclusive client game! It's not for us apparently. I had the exact experience online. 😢 Enjoy your vintage pieces. I'm sure they are better quality. TFW 💗
Gurllll OMG SAME!!!!! I Check the website all last night…
Woke up this morning. Did it again over and over and over finalllyyyy said add TO cart !!! Then did an error out message
Then said add to cart and an error out again.
then I waited on hold for 40 minutes on Louis Vuitton online disconnected me then I called back waited another 40 minutes. It disconnected me finally was contacted by a client advisor from the Louis Vuitton one 800 number only to tell me that they couldn’t put it in cart so I finally gave up and then I realized that it was all a hoax That it was VVip and VIP ONLY!! Jus BS UM IM MAD BUT !! U know what can we do !! Jus sucks !! Then I was at Burlington and this lady was admiring my purse from LV and said that she was on her way to go down and pick up her collection in Beverly Hills and she told me that nobody can get it online that it was all special order pre-order for only VVIP‘s only so it just sucks
I was up all night too!! It's so frustrating when they hype it up like that but then it's not even accessible! 😩. It's ridiculous. I hope you are able to get what you want eventually. Thanks for watching and commenting ❤️
@ honestly my SA is not really being that helpful which breaks my heart because usually is always helpful with everything else so I kind of feel like I’m being ignored and it’s kinda hurting my feelings so I reached out to Client Services and they’re looking for me, but I’m not gonna hold my breath. It is what it is. There’s more coming out other designs and stuff all year so we’ll be good. We’ll get something else.❤️🙏
It's very discouraging. I'll be reevaluating my relationship with the brand. Better luck with the next collection 🙏🏽💗
There’s plenty of stock on the LV website here in Japan. Maybe they prioritized sending more goods here because it’s a collaboration with a Japanese artist?
Highly likely! I think several brands cater to the Japanese market tho, very fashionable and trendsetters. TFW 💗
I am not playing this game with companies. A bag is just a bag. I would love to have it but at the end of the day, I have at least a dozen other designer bags in my closet
This!!! At the end of the day its just a bag. We shouldn't have to beg them to take our business. Period. Thanks for watching 💗
You better tell them you ain’t for this shenanigans periodt. Tfs 💕
🤣🤣🤣 Periodt!!! LV plays too much. Smh. TFW sis ❤️
I was just like u ... up 11:59 ... had to get a family member in San Francisco to my bag and I'm on the east coast
I'm glad your family member was able to secure your bag! Congrats and enjoy ❤️
I contacted my SA about Murakami in early December and placed a pre-order a few days before Christmas. LV canceled my order because I hadn’t spent $100,000 - $50,000. I gave my SA a list of things I wanted for when my price tier opened up and was able to get a CarryAll, bandeau, and key holder today. I had the Lisa, Rosalee and Romy card holders on my list but was told that even $50k customers couldn’t get them. I have them still on my wishlist with the black sunglasses. I make purchases every year and do not appreciate being treated like a second class customer…
That’s insane! I’m sorry you had to go through all of that and they didn’t even give you a proper explanation. I’d be fuming too! It's the disrespect and the audacity for me. I'm glad you were able to get your hands on some of your orders. TFW 💗
My understanding is that there were three pre-order tiers. >$100k; >$50k; and >$25k. Any attempt to jump tiers results in immediate cancellation. My CA told me this happened at multiple stores, including Beverly Hills and other flagships. All other clients would likely be contacted by their CA to collect a refundable deposit to apply to merchandise shipped to the store, if available. Naturally, CAs will contact their most loyal clients or those with whom they’ve a consistent relationship. My CA said those who pop in from time-to-time and shop with random CAs or multiple locations run the risk of not getting a pre-order call from any CA because they are more interested in the product, not the relationship and said the smart ones learned their lesson from the Nike collab and the Kusama launches. Apparently, Vuitton, like Chanel and Hermes, now prioritizes in-store relationships over online. Congratulations on getting so much of what you want!
I wanted the bandeau and ring, it showed available and let me add to cart just to say out of stock.
I know the feeling, that site was a total mess!! 😔 That's my experience as well. I may try randomly checking and see if I get lucky. TFW 💗
I was actually able to speak to a CA by phone and they were saying they weren’t expecting the craze with the campaign. I find that hard to believe. I was only able to get a bandeau, but was hoping to grab a cardholder. Hoping for a restock.
I find it hard to believe that LV didn't know this collection world be so popular. Congrats on snagging the bandeau. I hope you are able to get your cardholder as well. TFW 💗
it was a desaster in europe as well. I managed to order two pieces after many failed attempts and it initially said that the order did nit go through. but then it popped up in my profile and my paypal was charged. still not sure if I am
going to get them, though 🙈 so mad about myself for playing this game. it‘s disrespectful
It's very disrespectful! I hope after all of the drama that your purchase actually goes through. I also understand feeling disappointed with yourself for getting caught up in the hype. I appreciate you watching and sharing ❤️
I was not totally interested in the collection but it probably is the Lord’s protection. They gifted a lot of items to influencer. It may be better to go vintage at this point! Why should we spend our hard earned money when they re giving it to influencer for nothing! Crazy!
Excellent point! It's hard to find good vintage pieces but not impossible. I may check out a few. TFW 💗
I wanted some slgs and was successful in getting the multicolor rosalie and a cardholder . I have a white speedy 30 from the first launch twenty yrs ago so I'm really glad my CA was able to get the 2 slgs I wanted. But I was not successful in getting the black multicolor glass case (it was sold out) but I'm happy with what I did get. I'm so sorry you couldn't get what you wanted .
Ooh you snagged some great pieces. I love that you also have a vintage piece. Enjoy them all!!! ❤️
All I wanted was the key pouch. I let a CA know early December. She said to call her on the 12th of December so I did. Ghosted. I never heard from her again. 😒
Now since midnight, I have also been on the app refreshing. It said “add to cart” and I was able to add it about 4 separate times. Every time I got to checkout it said “no longer available”. I gave up by 9:30am.
Tell me why that CA decided to email me a purchase link at 9:35! No heads up. No call, text, nothing. So I didn’t check my email until 11:00. I missed the 1 hour deadline to pay using the link and the order was cancelled. Man, I’ve been heated all day.
OH NOOOOOO!!! I'm sorry. That's terrible customer service on top on the online foolishness. Sheesh. I'd be pissed too. I hope you are able to get your items eventually. TFW 💗
I hope you get what you want soon. Happy New Year! 🎊🎆
Happy New Year! I hope so too. 🎉
I heard the website kept crashing. Unfortunately, I feel that LV plays these games often with items they know are going to be hot ticket items. Thankfully, I have 4 OG pieces from back in the day. So I wasn't looking to buy anything. Besides, I feel they are asking too much money for most of the pieces 😮. I'm so sorry that happened to you.
Yessss! I swear the website was a total mess, so glad you have vintage pieces. I may look into some. TFW 💗
I pre-ordered December 18th and only received 2 of the 5 items I pre-ordered. I have spent over 50k with them and always got my Speedy P9s. Im greatful for my speedy 30 and the go bags. I juat wanted you to know even with my C.A. status I still didnt get my 2 pouchettes and slgs.
I'm glad you received a few of your items! I heard they took full payments from folks but still didn't deliver. That is wild to me. You should be a VIP and get EVERYTHING you ordered as much as you've spent. Thanks for sharing! I appreciate you watching ❤️
Congratulations! I’m in the same tier and my CA said be patient, some of the top clients may change their minds. And that’s exactly what happened. Thankfully I spent a lot last year and earlier this year. Apparently, their VIC status is always based in the previous 12 months. Now, I’m more strategic about my spend and try to make sure I’m good before any exclusive or limited launches! 🤣
I went in and ordered the Rosalie, victorine and zippy. They said it went through so praying it doesn’t get cancelled
Fingers crossed 🤞🏾. I hope everything comes through for you. TFW 💗
I was fortunate enough to get the mini speedy. I texted my SA New Year’s Day. She initially texted me saying it was out of stock but texted me today saying she got me a bag but I would have to pay asap. HOWEVER, I do find it annoying that LV gave most of the bags away to irrelevant influencers. I mean like girls with barely any engagement who you can tell don’t gaf about the brand. It’s irritating and off putting! Allow clients and people who want to enjoy the items to purchase them. All this hype about dropping stuff on the website and posting “coming soon” was unnecessary when they knew dang well nothing was left. There’s no point in even hyping up a collection if you aren’t offering it to the public. I am over the games with a lot of these brands.
I feel you! It's insane they would hype something up and have nothing for the public. Emphasis on irrelevant influencers! Too much drama and games around this entire collection. I hope you enjoy your bag. TFW 💗
You are absolutely correct. Chile I couldn’t even get a bracelet. 😂
Nothing at all!!! Smh. TFW ❤️
OMGGG thats horrible! I saw the coin purse and thought it was cute, but I already heard that most items were VIP only. I was smooth on that. But Sis let’s talk about how nice you look! Loving the hair and the streak, WERKKKK🔥
Yeah, I knew I wasn't likely to get anything, but I couldn't believe how limited it was! LV should have done better. Thanks for the compliments sis! I tried lol
I’m thankful that this wasn’t a drop I was interested in. Cuz I woulda had a fit if I did want something and couldn’t get it. I also have a couple different SA’s in different cities for times like this. I remember wanting the hobo loop GM & having multiple people to contact was how I got it. I don’t know if LV mishandled this technically like the site issues because they want some level of exclusivity. I do think that LV wants their products available to certain people. Which sucks. I’ve heard a LOT of people are disappointed about the whole thing.
Yes I remember the Loop Hobo GM being a hard to get item! I love that you have several SAs. I mostly shop online and so infrequently that I don't have one. I'm going to see if any items pop up, but otherwise I'll be moving on. I'm not going through this for the other hot collections dropping this year. Matter of fact let me stick to my wishlist 🤣🤣🤣. I appreciate you sis ❤️
I never Been into Luxury brands but this collection is super cute but dang I can't get it😮thanks pretty lady 💗 I love your hair 🥰🎀🍒
This collection is gorgeous but clearly not for me lol. Thank you so much pretty lady 💗 🍒💗
I wonder if they are just wanting to see how much traction the collection will get and will release more. However if it was that limited they could have stressed that. Your hair is too cute.
I think is very likely! I expect to see a follow up launch but I'll be moved on to other things. Thank you sis ❤️
This drop was just a quick money grab for LV and Murakami.
Big facts!!!
I stayed up for nine hours from midnight to 9 AM refreshing that webpage and it was never on sale. It went from coming soon to out of stock.
Yes! I saw items update to available and add to cart but got an error every time. I got some sleep tho lol. I hope you caught up on your rest and can get something from the collection eventually. TFW 💗
All collection pieces are obtained better in the store when it doesn't move they make it available online. They want you to come into the store, online is only a way to showcase the collection. You have to obtain a Client Advisor and inform them what you want before it drops, they work on a Client Advisor system so you have to go through a person, that is how they also get additional rewards/commission.
It's not about your money not being important, it's important but you have to get in line, it's supply and demand, they only produce so many limited pieces of a collection, yes they will save the collection for their best customers who contact them all the time and will buy from every category...the bag, slg, shoes and even a scarf, fair or not that is how it goes with luxury shopping aka the game of luxury shopping. They cater to their consistent customers first.
That is so true! You have to be in the right place at the right time, especially for these limited collections. Excellent feedback. Thank you for watching and commenting ❤️
I have purchased a massive amount of LV over the years, probably more than most, but because I purchase online, I was not considered a VIC, so was not offered the opportunity to pre order.
Oh wow! That is ridiculous. I'll keep that in mind for future purchases. I just recently discovered a closer location to my home so I'll probably utilize that store going forward. That is really good to know. I'm sorry you weren't given proper consideration. That's really unfortunate.
Im not getting anything from this collection but I was offered a couple of items while in boutique purchasing a bag from the cruise collection. I have to say the showed my a coussin and I thought it looked cheap. I passed as the collection is not my cup of tea. I almost caught the FOMO but I stuck to my guns and bought what I came in for. I do like the cherries but will wait and see.
It sounds like you made the right decision for you! ❤️ Great job resisting the FOMO. I hope you are able to get whatever you want from the next collection. TFW 💗
I live in Missouri but have shopped a couple times in Beverly Hills. I was able to call a SA and I purchased and it’s in route a Rosalie Wallet from the Rodeo drive store. The SA was great , I worked with her once buying my daughter her first bag. ❤ makes me sad to see all the struggles but I could tell no way I was going to hop online and get it. So thankful we had that connection.
That is awesome! I love that for you. I was really hoping to get something online but understand now that I didn't stand a chance. I hope you enjoy your Rosalie. It's one of my favorites from LV. TFW 💗
@@momambition thank you ! I keep checking website but nothing 😢 Total luck we still had the SA contact as I’m a pretty low volume buyer. Happy New Year !
Happy New Year 💗
Thanks for the video 😊 I experienced the same thing, but after a few hours of refreshing and retrying, I was able to make a purchase. I definitely waisted too much of my time and patience on this lol
I pickup up the pen pouch in the white. I was able to add several more items to my cart all the way to check out, but I ended up removing them because I realized i had just gotten caught up in the frenzy of it all and didn't really want them all so i removed them except the pen pouch.
It's definitely easy to get caught up in the hype! So glad you at least got the pen pouch! That was one of the few things that I suspect would've been available for purchase when I was trying. It was all too much. TFW 💗
It was easy in Australia. I preordered through customer service centre and all items available at 3pm launch day online. Still a lot of bags left etc. we didn’t get the key pouch in Aus though :(. My preorder arrived on launch day to me home and came with the stickers, ribbon, panda card and bag. I feel for all who missed out. It must be frustrating!
I'm so glad you were able to get what you wanted! It sounds like Australia had a much smoother launch experience. TFW 💗
At first I wasn’t interested but Fomo is real. I purchased a pre loved black speedy 30 from eBay at a good price right before Xmas. I really want something from the white collection but I don’t want to pay those prices. I was able to purchase the black and white bandeaus through my client advisor. I was having the same issues online as you. Fingers crossed the order isn’t cancelled.
It was such a mess!! I hope your order goes through 🙏🏽. FOMO is real!! TFW 💗
Wow, why they make people shop through chaos?
Questions that need answers! I guess its good for brand hype and awareness. TFW 💗
It’s a great way to make honest customers feel totally disrespected!
💯💯💯 I totally agree!
I agree.....all kinds of people on youtube posting their bags that they obviously got weeks ago and nothing available on the website today at launch. Total joke. I feel duped like you. I'm so ticked off I may just seek out a Korean Supercopy of the white speedy instead lol.
I'm so sorry, I feel the same way!! It's been wild for sure. 😩 I'm not mad at the super copy either. I prefer authentic but clearly LV doesn't want our money. TFW 💗
@@momambition it's OK - I have a 2005 multicolor noir pouchette that has been kept in it's box with papers since it's purchase - I'll pull that baby out and carry it this spring instead since LV doesnt want my money lol
@Pandabaire3540 Alright now!!! That's even better. Love it!!!! ❤️
I live in Germany and luckily I was refreshing the page every few minutes just around the launch time, so I was able to get the Alma and the bandeau. But 15 min later I tried to get another item and there were error messages and the items kept being being "sold out", then reappearing, then sold out again. It was annoying. So I wasn't able to purchase more, but that's OK. Also I went to the store 3 hours after launch and they had items available.
I love that you were able to get some items online and had in person access. I hope you enjoy your Alma and bandeau. I hope the website gets some stock here in the US. TFW 💗
Yesterday, I visited the LV store in Abu Dhabi (UAE) and I saw all Murakami small leather goods...They displayed it, and nobody even asked about these new pieces...Middle East is not enjoying it. We want to see something new, interesting, unique design.
Interesting!!! Yes something new and fresh would be wonderful. I think a lot of us trying to get the collection were too young to buy it 20 years ago or were young adults/teens who couldn't afford it back then. Thank you for watching and commenting 💗
wow, thank you for your video. that’s messed up. so disappointed in LV lately. it wasn’t like this 15 yrs ago. this is so sad. it’s honestly really upsetting.
🙏💚
Very disappointing to say the least! I was very upset 😡. I'll see if I can get an item or 2 later. TFW 💗
I agree. This launch was a disaster. Probably my last launch for a very long time. And I didn’t want any of the bags because realistically I’m never gonna wear them, but I wanted something from the collection like a wallet or something.
My exact sentiments! All I wanted was something small. Apparently you watching ❤️
I want a couple of SLG’s pieces from Murakami collection! But all sold out 🤦🏽♀️ very frustrated. Don’t make no sense.
It was such a mess!! I hope you can get them at some point. It's a beautiful collection 😍. TFW 💗
What was the reason?!?!!! I agree with everything you said!
We need answers sis!! Cuz why? TFW 💗
I agree…the entire launch was a joke. I honestly don’t think it would have mattered even if you had an SA. Unless you were VIC or a major influencer, LV had nothing to offer us common folk for this collection. This, in my opinion goes back to there being no option for us to actually preorder any of the items. Any other collection, I am typically sent the preorder email. I never received anything with this collection, so I knew it would be impossible to secure any of the items. We all feel the same way you do. ❤
I completely agree! It's frustrating that they are making it so hard for regular customers to get their hands on these items. 😠 I've never seen anything like it. I never receive any emails either although I have received preorder emails for other collections. I appreciate you watching and sharing ❤️.
well said sweet lady! 👏🏼
Thank you Missy!!! Appreciate you watching ❤️
I checked the site in the afternoon and was able to purchase the white monogram sneakers. I didn’t have any issues. Also ordered a passport holder through a sales associate.
I'm glad you were able to snag a few items! I guess there were some things that were available throughout the day. I stopped checking after 10 am. Enjoy your items. TFW 💗
I agree with you as well, very unfortunate. I was excited but honestly, the items aren’t even that great so we’re not even missing 😂out! I was already turned off when I realized that all of the SA’s were hush,hush and even one SA I know said it’s gonna be played like a game. It’s very sad,and foolish of them! I had one other SA I work with email me back finally on January 1st but prior to this date months ago,literally told me in Oct/nov she can’t even get any orders in until then and told me that’s what they were told. This turned me off a lot and I know what you mean because I was gonna order a slg and realized all the items did that and wouldn’t check out. I randomly clicked some to see it work for me or not and nope! I have spent a pretty penny here so whatever they lost my business! Don’t feel bad at all he of the items even stood out to me for what they’re charging but I do understand the disrespect you’re talking about. Stay safe, and keep your head up high! ❤
It’s really sad they are playing this game with everyone! We shared the same experience online. I'm feeling better now lol. I agree a lot of business will be lost from this launch. TFW 💗.
I think most of us that wanted it never had a chance, most of it wasn’t even available in store or on line. Oh well.
I totally agree!! We never stood a chance. TFW 💗
The only thing available was the $12k suitcase 😒
Now that's definitely out of my price range 🤣🤣🤣
My online but in store pickup order did not go through properly. Like if that wasn’t an acceptable option they should not have offered it. The website launch was embarrassing for a multibillion dollar company.
The only reason I got the shoes I wanted was because I went into the store the next day to figure out what was going on. And they had them in stock.
The sa was really lovely and helpful. I honestly also feel bad for them with this entire fiasco.
I do feel bad for the employees with the intentional fiasco. Imagine the drama they've had to deal with. I hope you enjoy your shoes and are able to get the other pieces you want. TFW ❤
@ I do love the shoes, so I’m happy I got them despite the hassle.
I think for the speedy and nano speedy I’m going to just go vintage. There’s other things I want to buy from other brands this season. This might also have been a mistake on their part, because I’d consider buying it later in the year from the boutique if it was still going to be around
Yes vintage is the way to go! I've seen some amazing collections. ❤️
I heard about this 😢 I’m glad you covered this topic!
It was such a mess. 😭 Thank you for watching 💗
Maybe try to buy a vintage piece. The availability will be plenty especially from Japan resellers and prices reasonable. Also, I’m positive that the quality will be much better than what’s being produced now.
I'm definitely going to start looking at vintage pieces. Great suggestion! I appreciate you watching ❤️
It does sucks. I actually went to LV because of that.
Ooh I'll keep my eyes open for your video 💗
I love your video, I just posted one as well today. 💗 I subscribed 😊 I have an SA but I knew she would be swamped so I signed up to be notified, got the email this morning and the website said, “place in cart” and nope, didn’t happen. So I’ll text my SA tomorrow, I’m not a VIP but I do purchase slg’s, perfume, scarves, charms and fashion jewelry during the year. Anyhow we shall see 😊
Thanks for watching and subscribing! I hope your SA can help you out. I'll be sure to stop by your channel. 😊
Thank you for this video , it made my day and all the relevant points were made.
Why make a big deal out of this campaign? Just offer to the vic and be done with it
Exactly 💯. I'm so glad you enjoyed the video! Appreciate you watching ❤️.
I didnt have any intention to purchase anything but i still checked the website to see what was available and just clicking on an item would give me a page error. I gave up lol. But i have already came across soooo many replicas of this collection and idk i think im just gonna go for one of those 😅 but i agree 100% with you. This collection was way to hyped up to not let everyone have a fair chance at purchasing at least 1 item. I hope when they drop the cherry blossom collection it isnt the same cause I really want something 🥲💖
I hope they do better when the cherry blossom collection drops. 😔 Fingers crossed but I won't get my hopes up! 💖. TFW 💗
sis I definitely know this feeling 4 sure 😊😊
It was a disaster. TFW sis ❤️
Got LVwhite sneakers for my wife and I know she will be happy for that🤞❤️
How exciting! Congratulations ❤️
This 100% 😭
The struggle was real!!! TFW 💗
i bought multiple bags with no problem
That's wonderful! Enjoy ❤️
Pure marketing. LV has created a power over consumers that allows them to play in their faces while continuing to take their money. 🤔
Facts 💯
😢😢😢😢❤
Thanks for watching ❤️
I tried and failed multiple times
Same!!!!! So frustrating.
This is so unbelievable and unprofessional of Loui Vuitton
Extremely unprofessional!! I agree sis.
I’m a VIC and I originally didn’t order anything. But I got the bug last night and tried to order but I had the same problem as you. However, I reached out to my CA this morning and I was able to get the Victorine Wallet, White Passport Cover, Micro Speedy charm, Nice Mini, and Side Trunk MM. Items were available and then unavailable for the CAs, but fortunately my CA was constantly checking and refreshing all day. 🙏🏽
I am glad you were able to get some items. Your CA sounds amazing! ❤️ Enjoy!
I could really care less about this collection. First of all all the secrecy and limits. I really didn't care but since I was in the store for something else I asked and the SA told me you had to be in the group that spends $100,000 or more well not me! also I think they missed the mark by not including an agenda MM especially GM in this collection. That would have sold like hotcakes. There was something about it that just doesn't hold up to the original collection. I don't feel like I missed out on a thing, IMHO
It was definitely a missed opportunity, I agree. 💯 It's also the secrecy and limits for me too. I'm sure the first collection was much better quality. TFW ❤️
@@momambition given the changes in materials. I am sure that is true
Graduate to Gucci 😌 they don’t play with their customers. ❤
I have a few Gucci bags and SLGs. Love them 💕
too much Drama I like Men Multicolour.
That's a fact my friend. Yes the men's items are beautiful too. Appreciate you ❤️
I haven't slept all week because 😂I've been stalking the website 😮💨. I literally was at a party for NYE and when it hit midnight, when on LV hoping the items would be available. 😅. I feel like theyve hyped up this launch but only the super rich and famous will actually have access to the pieces...joe schmo over here like me, who has been saving up to spurlge on an item ive wanted forever, will never be able to get it. Very disappointing!!!!
It was such a mess and they knew they didn't have enough for everyone. I totally agree that it seems nearly impossible for us regular people. I'll keep an eye on the website but I'm not too hopeful at this point. I hope you are able to get your hands on whatever you want.
It’s a complete shit show from LV , very disappointed ☹️
I agree! 💯💯
I wasn’t interested in this drop but Marquita LV Luxury did a video advising it was gonna be available to the elite and has to be purchased through a CA. I think this is crazy but it was all a strategy!
I was able to purchase a few things through my CA, just small things. I’m not a VIC at all.
Marquita is on it! I agree! This was totally intentional. 🤬 A surefire way to alienate customers. TFW ❤️
This collection is SO ugly. It’s hideous. I don’t get why anyone wants it.
@@totesgene 🤣🤣🤣 Tell me how you really feel! It's pretty to me. I love colorful prints and bags. For some of us its also nostalgic and being able to finally purchase a collection that many of us were too young (and broke) to buy when it first debuted. TFW 💗
@@momambition I know. My mantra in 2025 is - observe, don't participate, and I'm already failing. I know I'm in the minority here. I just think it's ugly. I wish they would do colored canvas with white or cream monogram print.
@@totesgeneNot failing already! We're only 5 days in 😂😂😂. I understand the struggle. Colored canvas with cream/white monogram sounds really pretty. I'm here for it! ❤
I was logged in a few minutes before midnight. Absolutely nothing. The Key pouch was not available at all. If things were “placed in cart”, it meant nothing. I had spinning circles and error messages through the day. ⭕️ 🤦🏾♀️🫶🏾
Ugh, I feel your pain. It was such a mess! This was my exact experience as well. Just terrible. TFW 💗