To say I didn’t immediately go look at this on their website 🤣 colors look beautiful! If I had the money I totally would buy but at almost $90 , it’s a lot for me
Bought mine at Saks in NYC. Got home and the blue was broken as well. Saks in Costa Mesa CA was soooooo rude to me and refused an exchange. Saks NYC says they will replace ... hoping they do and that the blue arrives intact! The golden shimmer shade, impulsive, is absolutely stunning!
Omg!! I wanted this palette before and I want it even more now. Problem is I’m from Australia and we may not have it release here. I SINCERELY hope they do. I don’t often want palettes this badly these days
@ri_gry They refunded me, and gave me a 10% off a future purchase if I wanted to buy it again. I didn't end up doing that yet. Don't know if I will because they seem to be breaking a lot. But maybe. Still thinking about it.
Beautiful. So glad you got through the fiasco to come out with some beautiful looks as usual. I don’t know why, but I looked at you in the video and saw a vision of a baby boy with your eye color and big, dark curls, curly hair. I could be wrong, but I had to mention.♥️
It’s beautiful. Thanks for the review and beautiful eye looks. I’m nervous about mine now and it hasn’t even shipped yet lol. Please keep us updated with your experience with their customer service ❤ hopefully they replace it :) thanks again!!
So sorry about the blue shadow, Patty. You are a trooper and pulled it off as usual. I swear the shape of the shadows, how they are arranged, remind me of Fenty Beauty's big eyeshadow palette. Fab job as always!!
OMG no the blue shade 😱😭 Please let us know when CS gets back to you! I love both eyelooks, definitely giving me some Mothership X vibe especially with the blue silver shade with that pinky base
I got mine exactly the same as yours with that shade broken. Had to send pics to customer service which they sent to their team. They said they will send me a refund . im not sending the palette back unless they pay me gas expenses and all.......they didn't even offer expedited service for another palette
Merci beaucoup Patty pour cette vidéo avec ces superbes looks qui mettent toujours en valeur ta beauté 🥰 J’étais tellement désolée pour toi de l’état de la palette à l’ouverture, surtout pour ce magnifique fard qui semble être la pièce maîtresse de l’harmonie et j’espère que tu auras pu trouver un arrangement avec le service client pour en obtenir une nouvelle 🤞 Prends bien soin de toi et de gros bisous 🥰😘😘💐
Mines was just like that lol 😂 , but customer service was on it really fast so you will get your refund 😍 I did order it again 😅with 10% off they give me too so fingers crossed is ok this time . Gracias x el review
You made the most of it. Hopefully they will send you the pan soon. Off question and opposite of this palette, will you be reviewing/demonstrating the SKKN matte shadows?
There are tons of review of that already. Patty doesn't need to because it is definitely subpar quality. I should have waited for the countless reviews on it before purchasing, waste of money 🥲
oh wow such a beautiful palette ! ugh so sorry it arrived damaged 😩😭 that's the worse ! I remember seeing this palette on IG and thinking wow it's pretty 😍 but I also saw a lot of negative comments for some reason ... the packaging is interesting but not practical but overall it's just beautiful ! stunning looks as always ! I hope they send you a new pristine palette 💕💕💕
It is very pretty but it’s quite expensive and I don’t like the outer packaging, looks a bit bulky. You created beautiful looks! 😍Remind me of PM shadows! I will stick to my ND, PM and some indie shadows. Also, I read that more people got the palette with broken shadows… for such a high end brand not very good.. I hope you got a new palette!
Hi patty, I am so sorry about the broken blue eyeshadow shade in your palette, can you let us know how D&G’s customer service was like to deal with on replacing your damaged palette with a new one, I love the looks you created in this video. Love Katherine xoxo
Hope D&G Customer Service sent you a replacement, you took that better than me, I probably would have used a few expletives, anyway it was a lovely couple of looks that you did and I like the fact that your choice was very different as I have never thought about their makeup line to try out, so yeah well done Patty and Thank You 😊 🌟
I hope you contacted their customer service about the broken color. It's a beautiful palette but a little pricey for my budget. Thanks for your work. I always enjoy your videos! Looking forward to seeing pics of your baby when she gets here.
We all suffered with you when you opened the box and the pallet. 😢 I also had a scattered delivery today when I recieved the Natasha Denona berry blush pallet. I was like: Noooo! 😭
oh my heart fell when you took the palette out of the box. You made 2 beautiful looks and i think the outer packaging is nice. hopefully they just send you a new palette pronto. 🩵
The sadness in the sound of shadows dropping off the palette lol. I’m dying and it’s not funny. I know how horrible that feels when it happens. But it was just the way it crumbled out.
I ordered the eyeshadow palette and it took forever to arrive. I finally got it today and two of the eyeshadows were broken/missing - one was the same as yours plus the one below. I'm not even going to bother ordering it again. If I see it somewhere in person, I might get it but they didn't wrap it well at all, there was no bubble wrap or extra tissue paper in the box, so it must have been rattling in there. 😞
@@ri_gry - Yes, I called customer service and I got a refund. They told me not to send the broken palette back but they didn’t offer me 10% off, like I think they did for Patty. The customer service rep was very nice and understanding. She also told me to call a boutique and order directly from them because it’s more likely that they’d pack it better but I haven’t done that yet.
Muchas felicidades porque vas a ser mamá dentro de poquito te mando un beso muy muy grande para ti y para tu futuro bebé que seguro que será una belleza como tú
I hope they have replaced your palette as it is quite expensive. I bought one and now I am afraid of having the same problem. It should be arriving by Monday 😣
For what you paid for the palette, their packaging should’ve been way more secure. Also a little surprised by how loosely pressed those shimmers seem to be. 🤔
Wow this is a pricy palette, it is such a pity one of the shades is completely gone. The shimmers look pretty, but the two pinks look very similar , as do the two shimmers.
I think the D & G shadows packaging looks really tacky and cheap, and I don't like the colour story (there are at least 5 shades I would never use), definitely a fail from me. It's not original, the shadows imo aren't even displayed in a pleasing sequence in the naff packaging. Plus I don't even think they look great on, and I always love your looks!
@@Val-x A list of Dolce & Gabbana's long history of racist, sexist, and homophobic behavior, from the IVF comments to calling Selena Gomez ugly. Feb 15, 2022 - In short order, the runway show was canceled, the brand was pulled from Chinese retailers, and there were calls for a worldwide boycott. It’s lot of information online it didn’t happen just now they’ve been doing this for years, I guess it’s a drinking problem as Galliano’s.
Since there's really no such thing as Pregnancy Brain 🤫 if it gets you extra from the Hubby "Work It Girl" . . . However, getting a BROKEN very EXPENSIVE D & G Pallet would definitely be more of an actual reason to have forgotten about the Eyeliner 😉 Your's Truly Gen X Woman Mom and Wife 🕊️🙏❤️ BOY, I've seen Marion Webster's dictionary change so many definitions from what was once in the actual Book that the rearranged & some COMPLETELY changed definitions, not 2 mention ALL these made up Words, Buzz Word's or unintelligent talking points is just ridiculous for me & 2B honest I don't pay any attention to it. If this is the route Millennials/Gen Z want to take "have at it, I don't care & it doesn't affect my Daily Life. Congratulations on the Baby!! MANY Blessings 2U & ur husband & soon 2B New member of your Family!!
Oh noooo too bad for that blue shade ! I hope the custommer service can give you another palette
The inside set up reminds me of a Fenty palette that came out a long time ago.
I remember the one. Unfortunately the fenty palette had horrible quality. 😅
To say I didn’t immediately go look at this on their website 🤣 colors look beautiful! If I had the money I totally would buy but at almost $90 , it’s a lot for me
Bought mine at Saks in NYC. Got home and the blue was broken as well. Saks in Costa Mesa CA was soooooo rude to me and refused an exchange. Saks NYC says they will replace ... hoping they do and that the blue arrives intact! The golden shimmer shade, impulsive, is absolutely stunning!
Omg yay🎉🎉🎉 and you look so stunning in the thumbnail!!! Not something I can purchase but enjoying you being back and posting ❤❤❤
Beijos do Brasil!
(So sorry that the blue glitter went broken 😢😢)
Hope they send you a new one soon!
❤
My first thought when you mentioned the chain was, “hmm that might damage the shadows in the palette.” Rookie move, D&G!
Oh I’m sold ! It’s gorgeous and it looked like kids makeup in ads
Omg!! I wanted this palette before and I want it even more now. Problem is I’m from Australia and we may not have it release here. I SINCERELY hope they do. I don’t often want palettes this badly these days
Very beautiful eye look Hun & I'm SO excited you will soon be a mama 🥰❤️🙏 I bet you'll be the best mom EVER!! Have a blessed day luv!!! ❤🎉
Ok, glad to know I wasn't the only one. Mine came broken too. That same shade, and the purple one next to it.
did you get any replacement or a refund? I got a broken one too, waiting for the cs reply :(
@ri_gry They refunded me, and gave me a 10% off a future purchase if I wanted to buy it again. I didn't end up doing that yet. Don't know if I will because they seem to be breaking a lot. But maybe. Still thinking about it.
Same with me and Saks initially refused to replace mine.
Beautiful. So glad you got through the fiasco to come out with some beautiful looks as usual. I don’t know why, but I looked at you in the video and saw a vision of a baby boy with your eye color and big, dark curls, curly hair. I could be wrong, but I had to mention.♥️
It’s beautiful. Thanks for the review and beautiful eye looks. I’m nervous about mine now and it hasn’t even shipped yet lol. Please keep us updated with your experience with their customer service ❤ hopefully they replace it :) thanks again!!
So sorry about the blue shadow, Patty. You are a trooper and pulled it off as usual. I swear the shape of the shadows, how they are arranged, remind me of Fenty Beauty's big eyeshadow palette. Fab job as always!!
Thats such a beautiful pallette
I would hang it in my beauty room
WOW!!! why is this the most beautiful eye look(s) I have ever seen!?!? I am hating loving it so much! you did a beautiful job
OMG no the blue shade 😱😭
Please let us know when CS gets back to you!
I love both eyelooks, definitely giving me some Mothership X vibe especially with the blue silver shade with that pinky base
Thanks for sharing… loved these sparkly eye-looks…so pretty 🤩
I got mine exactly the same as yours with that shade broken. Had to send pics to customer service which they sent to their team. They said they will send me a refund . im not sending the palette back unless they pay me gas expenses and all.......they didn't even offer expedited service for another palette
Oh my God!!!! Congratulations!!! I hope everything goes smooth for you and your baby!!!❤️❤️❤️
How was customer service???
Beautiful colour story, but the packaging seems cheap and dinky for such a high end brand.
Is this palette or Pat Mcgrath shimmers more sparkly? :)
Merci beaucoup Patty pour cette vidéo avec ces superbes looks qui mettent toujours en valeur ta beauté 🥰
J’étais tellement désolée pour toi de l’état de la palette à l’ouverture, surtout pour ce magnifique fard qui semble être la pièce maîtresse de l’harmonie et j’espère que tu auras pu trouver un arrangement avec le service client pour en obtenir une nouvelle 🤞
Prends bien soin de toi et de gros bisous 🥰😘😘💐
Mines was just like that lol 😂 , but customer service was on it really fast so you will get your refund 😍 I did order it again 😅with 10% off they give me too so fingers crossed is ok this time . Gracias x el review
Beautiful looks, pretty palette 😍
Beautiful palette, love it but I have too many more uses for that $90 😂
You made the most of it. Hopefully they will send you the pan soon.
Off question and opposite of this palette, will you be reviewing/demonstrating the SKKN matte shadows?
There are tons of review of that already. Patty doesn't need to because it is definitely subpar quality. I should have waited for the countless reviews on it before purchasing, waste of money 🥲
Say no to the Kardashians
It’s gorgeous I want it amazing review and looks Patty 💕
Very beautiful, sorry for the broken palette...
Remind me of the rose quartz palette from Huda
oh wow such a beautiful palette ! ugh so sorry it arrived damaged 😩😭 that's the worse ! I remember seeing this palette on IG and thinking wow it's pretty 😍 but I also saw a lot of negative comments for some reason ... the packaging is interesting but not practical but overall it's just beautiful ! stunning looks as always ! I hope they send you a new pristine palette 💕💕💕
It is very pretty but it’s quite expensive and I don’t like the outer packaging, looks a bit bulky.
You created beautiful looks! 😍Remind me of PM shadows! I will stick to my ND, PM and some indie shadows. Also, I read that more people got the palette with broken shadows… for such a high end brand not very good.. I hope you got a new palette!
Hi patty, I am so sorry about the broken blue eyeshadow shade in your palette, can you let us know how D&G’s customer service was like to deal with on replacing your damaged palette with a new one, I love the looks you created in this video. Love Katherine xoxo
This palette looks like rearranged copy of Fenty's unsuccessful Galaxy palette. The resemblance is uncanny
Hope D&G Customer Service sent you a replacement, you took that better than me, I probably would have used a few expletives, anyway it was a lovely couple of looks that you did and I like the fact that your choice was very different as I have never thought about their makeup line to try out, so yeah well done Patty and Thank You 😊 🌟
Oh, the disappointment of a broken shade!!😢 You made the best of it, though. I really do like the color story so much!
I hope you contacted their customer service about the broken color. It's a beautiful palette but a little pricey for my budget. Thanks for your work. I always enjoy your videos! Looking forward to seeing pics of your baby when she gets here.
We all suffered with you when you opened the box and the pallet. 😢 I also had a scattered delivery today when I recieved the Natasha Denona berry blush pallet. I was like: Noooo! 😭
oh my heart fell when you took the palette out of the box. You made 2 beautiful looks and i think the outer packaging is nice. hopefully they just send you a new palette pronto. 🩵
What blush are you wearing? its so pretty💓
do you think dolce gabbana will restock the eyeshadow palette
Ordered through your link. ❤
Omg Patty your face showing the palette 😂❤ the disappointment! But srly for a high end brand how is that ok 😢 I'm glad they refunded you 🙂
The sadness in the sound of shadows dropping off the palette lol. I’m dying and it’s not funny. I know how horrible that feels when it happens. But it was just the way it crumbled out.
Please let us know how the customer service was. For that price you should get a new palette!
did the second palette arrive any better? I've ordered a replacement and that came shattered as well.
I ordered the eyeshadow palette and it took forever to arrive. I finally got it today and two of the eyeshadows were broken/missing - one was the same as yours plus the one below. I'm not even going to bother ordering it again. If I see it somewhere in person, I might get it but they didn't wrap it well at all, there was no bubble wrap or extra tissue paper in the box, so it must have been rattling in there. 😞
did you manage to get a refund? I got mine broken too :(
@@ri_gry - Yes, I called customer service and I got a refund. They told me not to send the broken palette back but they didn’t offer me 10% off, like I think they did for Patty.
The customer service rep was very nice and understanding. She also told me to call a boutique and order directly from them because it’s more likely that they’d pack it better but I haven’t done that yet.
Muchas felicidades porque vas a ser mamá dentro de poquito te mando un beso muy muy grande para ti y para tu futuro bebé que seguro que será una belleza como tú
I hope they have replaced your palette as it is quite expensive. I bought one and now I am afraid of having the same problem. It should be arriving by Monday 😣
Can you update us about the customer service experience? Insane to me that a almost $90 palette would come so busted
5 looks 1 palette please 😭😭
For what you paid for the palette, their packaging should’ve been way more secure. Also a little surprised by how loosely pressed those shimmers seem to be. 🤔
Wow! Hope you get a replacement!
Omg to add on that's too bad it's broken!!😢😢😢
Wow this is a pricy palette, it is such a pity one of the shades is completely gone. The shimmers look pretty, but the two pinks look very similar , as do the two shimmers.
I think the D & G shadows packaging looks really tacky and cheap, and I don't like the colour story (there are at least 5 shades I would never use), definitely a fail from me. It's not original, the shadows imo aren't even displayed in a pleasing sequence in the naff packaging. Plus I don't even think they look great on, and I always love your looks!
Senza audio 😮😮😮
Try again! Nobody else seems to have that issue ❤️
Adesso funziona ❤❤❤
@@PattyAlonsohave they sent you a replacement? How was customer service?
I think I'll pass on the palette.
Not supporting D&G they did too much to be forgiven that fast…
What did they do if you dont mind asking ? I met Stefano Gabbana almost 17 years ago and he seems to be a sensitive and nice person…
@@Val-x A list of Dolce & Gabbana's long history of racist, sexist, and homophobic behavior, from the IVF comments to calling Selena Gomez ugly. Feb 15, 2022 - In short order, the runway show was canceled, the brand was pulled from Chinese retailers, and there were calls for a worldwide boycott.
It’s lot of information online it didn’t happen just now they’ve been doing this for years, I guess it’s a drinking problem as Galliano’s.
So sad!! 😢
I mean it’s pretty… but I wish people didn’t support Dolce & Gabbana due to the founders’ past behavior.
Since there's really no such thing as Pregnancy Brain 🤫 if it gets you extra from the Hubby "Work It Girl" . . . However, getting a BROKEN very EXPENSIVE D & G Pallet would definitely be more of an actual reason to have forgotten about the Eyeliner 😉 Your's Truly Gen X Woman Mom and Wife
🕊️🙏❤️ BOY, I've seen Marion Webster's dictionary change so many definitions from what was once in the actual Book that the rearranged & some COMPLETELY changed definitions, not 2 mention ALL these made up Words, Buzz Word's or unintelligent talking points is just ridiculous for me & 2B honest I don't pay any attention to it. If this is the route Millennials/Gen Z want to take "have at it, I don't care & it doesn't affect my Daily Life. Congratulations on the Baby!! MANY Blessings 2U & ur husband & soon 2B New member of your Family!!